Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for Budget and Planning Consultant (IBM PA) who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Note: Looking for more technofunctional, able to understand requirement from client and apply it and come up with solution, good in client interaction, and attend the workshop and listen to client. come up to design, tie in the process, can consider profiles with basic planning tool e.g. SAP/Oracle/Anaplan/Jedox/Adaptive Planning etc and will reskill the candidate to IBM PA.

As a Consultant, you will be responsible for analyzing business requirements and designing solutions using Ibm Planning Analytics.

-You will work closely with stakeholders to identify opportunities for process improvement and provide recommendations for optimization.

-Analyze business requirements and design solutions using Ibm Planning Analytics.

-Collaborate with stakeholders to identify opportunities for process improvement.

-Provide recommendations for optimization based on data analysis.

-Conduct user acceptance testing and ensure successful implementation of solutions.

-Utilize Business Process Design and other related tools to support project success.

Also to:

- Provide guidance to Developers in performing the build and unit test

- Develop Test Cases and Test Scripts for Testing Phases

- Provide fixes to defects raised during Testing Phase

- Responsible for all customer business related activities such as requirement gathering, functional design, system configuration and design, testing and user training

- Advise client on leading business solution and best practices

- Provide functional and technical design and solution based on client’s requirements

- Perform solution build, application configuration and unit test based on requirements and design

Top 3 Mandatory skills :
5 to 6 years of experience as an IBM PA consultant, able to understand client’s business process, gather requirements, propose solution and design using IBM PA, perform solution build

Knowledge and experience in EPM

Detail oriented, analytical and inquisitive

Skills which are good to have / optional

1. Requirements Analysis

2. Business Model Strategy

4. IBM Planning Analytics

5. Business Process Design

6. Business Process Analysis Tool

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.

· Oversee daily operations that include order fulfilment, logistics, customer service, etc.

· Ensure deliveries and collections of products are completed in a timely manner.

· Handle all documentation required for transaction completion, including Delivery Order, Purchase Order, and Invoicing.

· Manage 3rd-party logistics providers and handle all inbound and outbound shipments.

· Manage Inventory and ensure restock of office/operational supplies.

· Handle customer and partner enquiries and resolve issues in a timely manner.

· Attend weekly meeting and report on Operations department progress.

· Complete monthly business completion report to the finance department for data analysis.

· Establish and update Operations Standard Operating Procedures (SOPs).

· Enforce operation cost cutting, such as sourcing for vendors with lower cost, etc.

· Enforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation.

· Liaise with colleagues in other departments on operation matters.

· Lead and guide colleagues in the Operations department.

· Carry out ad-hoc duties when required.nforce and bookkeep all PDPA requests, such as updates and access of personal data from outside the organisation

● Deployment and supervision of federal, state and local programs and grants that meet and/or exceed funder and donor performance requirements. Monitor program performance and outcomes.

● Coordinates and develops grant reports for Executive Director. May participate in the preparation of contract and/or grant proposals and other reports provided by Turning Points to the public and/or funders.

● Establishes and maintains positive working relationships with community organizations. Represents the organization at various community and/or business meetings.

● Participates in the development and implementation of program policies and procedures to ensure efficient and safe operation of various agency programs.

● Provides advice and assistance to the Executive Director in the planning, implementation, and evaluation of modifications to existing operations, systems, and organizational procedures.

● Maintains compliance with and abreast of all local, state, and federal regulations as related to the organization’s program operations, including OSHA and HIPAA.

● Leads monthly Turning Points meeting and weekly team meetings as needed.

● Responsible for all aspects and activities related to human resources and payroll processing.

● Oversees the supervision of personnel including work allocation, training, problem resolution, and all employee & client grievances. Evaluates performance and makes recommendations for personnel actions. Motivates employees to achieve peak productivity and performance.

● Manages the hiring process, including advertising open positions, reviewing resumes, coordinating and conducting interviews, conducting reference and background checks, drafting offer letters. ● Directs all information technology and network system deployment and maintenance including all IT infrastructure, telecommunications and security. Maintain and periodically review operational policies & procedures, guidelines and best practices, revising and updating as required

Store Keeper Job Description

We are looking for an organized, experienced store keeper to be responsible for all stock, staff management, and planning promotional campaigns for the store. Storekeeper is a person who is responsible for goods in a store. Storekeeper is very important person for the store. He is the in charge of store department and also responsible for store control.

Storekeeper Duties & Responsibilities:

• Receive and forward all types of goods and deliveries in and out of the hotel to the correct point of storage area.

• Follow all standards for issuing and receiving stock within the store's area of operation.

• Monitor and take inventory on regular basis to compile orders based on par levels or needs.

• Maintain clear and organized records to ensure all reports and invoices are filed and stored properly.

• Monitor Periodic Automatic Replacement levels for all food items to ensure proper levels.

• Responsible to verify all goods arrived as per the agreed purchase, delivery note and agreed quantity has been received.

• Responsible for storage of both food & beverage and operational stock.

• Responsible for the day-to-day check on the storage facilities of upkeep and hygiene.

• Refuse acceptance of damaged, unacceptable, or incorrect items.

• Ensure cleanliness of all areas, keeping storage areas clean & tidy and in strict compliance with hygiene regulations.

• Ensure all store requisitions are signed by concerned Department Heads (HOD’s).

• Ensure the quantity requested and the quantity issued always matches.

• Ensure store requisition form is signed by the person collecting the goods and enter into the Inventory/Materials Management System.

• Post all invoices using the MMS - Material Management System.

• Speak with others using clear and professional language.

• Follow up on documentation of after-hours issues ensuring it is in accordance with established internal controls and procedures.

• Adhere to all Health and Safety procedures particularly relating to food and beverage items.

• Conduct inventory audits to determine inventory levels and needs.

• Assist the Accounts Payable Clerk / payable assistant in finding out any cost discrepancies.

• Complete requisition forms for inventory and supplies.

• Extend all requisitions on a daily basis and update the inventory management software/system.

• Work closely with Purchasing to order and receive items and equipment.

• Troubleshoot any vendor delivery issues and oversee/follow up on the return process.

• Verify and track received inventory and complete inventory reports and logs.

• Perform any other duties as assigned by the management or supervisors.

Storekeeper Requirements and Skills:

• Bachelor’s degree in retail management, marketing, or related fields

• Well experience in retail management or sales

• Knowledge of retail operations, merchandising, and budgeting processes

• Proven ability to develop and implement retail promotion strategies

• Positive, friendly, and organized

• Excellent verbal and written communication skills.

• Proficient in Microsoft Office.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Reporting directly to the Global IT Infrastructure Manager you will be required to be responsible for the day to day management of all relevant ICT systems and personnel.

In this role you will manage a helpdesk service function for all internal employees dealing with server hardware, server software applications and operating systems, phones, email enquiries, application issues and not limited to issues regarding the Network and PC Operating Systems, ensuring staff are suitably trained and issues are dealt with in a prompt manner. You will also be required to provide regular reports on problem areas with specific suggestions for enhancement to benefit all users.

Job Responsibilities

• Assist with the day-to-day running of the helpdesk
• Assist in the design, selection, installation and configuration of systems, software, and infrastructure
• Provide hands-on technical 2nd/3rd line IT Support, and act as an escalation point for the helpdesk
• Responding to internal staff requests by phone/email/remote control of systems
• Creation of dynamic training materials including screenshots/videos for users
• Onboarding/Offboarding new staff on process and procedure for issue resolution
• Deploying employee systems and modifying standard images to suit growing needs
• Assist in standing up new IT infrastructure (physical or virtual)

Job Requirements

• Degree in IT, Computer Science or equivalent work experience in related fields
• Minimum 2 to 3 years of help desk or technical support experience
• Minimum 2 to 3 years of System Administration
• MS Server & O365 Qualifications (preferably administration and automation)
• Server & Networking Qualifications
• Proven experience communicating directly with technical and non-technical employees to resolve their issues efficiently
• Comfortable in sharing knowledge through verbal or written instructions
• Ability to put people at ease while working in a fast-paced work environment
• Ability to identify patterns in issues that can be used to create FAQs for easy user understanding
• Experience with Version Control Systems to support system management
• Advanced Experience with Microsoft Windows operating Systems (Desktop and Servers), O365 & Azure
• Experienced with virtualised computing infrastructure and private clouds
• Knowledge of Networking – TCP/IP Networks, VPNs, Firewalls(Cisco), Switches (Cisco), SDWAN
• Experience of Systems Security and Data Protection
• Wi-Fi AP configuration and maintenance (Cisco)
• Understanding backup job reports and carry out troubleshooting

Responsibilities:

• Undertake construction supervision as RE of underground building works and civil infrastructure, involving site inspection, meetings and review of drawings and method statements in accordance to customer specifications, applicable codes, standards and other generally accepted practices
• Carry out independent design checks for temporary formwork and formwork support system
• Keep quality records of all works, monitor and report on work progress
• Review and comment on contractor's submissions
• To review and supervise safety, environmental and health matters
• Station full-time on site to support Senior Resident Engineers (SRE) and the QP(S) with projects

Requirements:

• Experience in Underground work/ viaduct work
• Minimum Diploma in Civil and/or Structural Engineering from an established institution and/or qualification accredited by JAC of IES/ACES as QSS
• Minimum 3 years of relevant experience as RE for LTA project (MRT, underground, tunnelling works) or PUB project
• Has good working knowledge of Geotechnical and instrumentation works and compliance to Singapore Building Regulations
• Good analytical ability with strong verbal and written communication skills
• Independent, organized with positive work attitude

Working Location:

• LTA / PUB projects

Job Title: Housekeeper
Department: Housekeeping
Reports To: Housekeeping Supervisor / Manager

Job Summary:

As a Housekeeper at Hotel, you will be responsible for ensuring the highest standards of cleanliness, presentation, and guest satisfaction throughout the hotel. You will be expected to uphold The Hotel’s legendary service standards while maintaining impeccable cleanliness in guest rooms and public areas. Communication with guests is essential, and proficiency in English, along with additional language skills, is required to enhance the guest experience.

Key Responsibilities:

1. Guest Room Cleaning & Maintenance:

• Clean and prepare guest rooms according to The Hotel's standards, including making beds, dusting, vacuuming, and sanitizing bathrooms.
• Replace and replenish linens, towels, toiletries, and other amenities, ensuring a welcoming and luxurious environment for each guest.
• Report any maintenance issues or damage in guest rooms to the Housekeeping Supervisor for prompt attention.
  

2. Public Area Cleaning:

• Ensure cleanliness and orderliness of public areas such as lobbies, restrooms, corridors, stairwells, and elevators.
• Monitor high-traffic areas to maintain pristine conditions throughout the day.
  

3. Guest Communication:

• Proactively interact with guests in a polite and professional manner, providing assistance or addressing special requests for extra towels, pillows, or other amenities.
• Utilize your additional language skills to effectively communicate with international guests and cater to their needs, ensuring their comfort and satisfaction.
• Handle guest requests and complaints courteously, aiming to resolve issues promptly.

4. Laundry and Linen Care:

• Collect, sort, and deliver laundry and linen as per hotel procedures.
• Ensure linens and towels are handled with care and stored in a neat and organized manner.
  

5. Stock and Inventory Management:

• Monitor and maintain housekeeping supplies, ensuring sufficient stock levels for guest room cleaning and replenishments.
• Communicate any low stock levels to the Housekeeping Supervisor for timely reordering.
  

6. Health & Safety Standards:

• Follow proper procedures for the use and storage of cleaning chemicals and supplies, ensuring compliance with safety regulations.
• Maintain high hygiene standards in all work areas to ensure a safe environment for both guests and team members.
  Adhere to infection control and cleanliness protocols at all times.
  

7. Team Collaboration:

• Work efficiently with other housekeeping staff and departments to ensure smooth operations and guest satisfaction.
• Assist other team members with cleaning tasks when necessary, promoting a team-oriented work environment.
  

8. Guest Experience Enhancement:

• Strive to exceed guest expectations by providing personalized and attentive service.
• Maintain a friendly and approachable demeanor, offering guests a memorable Ritz-Carlton experience.
  

Skills and Qualifications:

• Education: Bachelor Degree IN HOTELS/ F&B MGMT/ TOURISM
• Experience: Previous experience in housekeeping or cleaning roles, preferably in a luxury hotel environment min. 5 years
• Language Skills Required: Fluency in English (both written and spoken).
  Preferred: Proficiency in one or more additional languages (e.g., Spanish, French, Arabic, Mandarin) to assist with communication for international guests.
  
• Guest Interaction: Comfortable communicating with guests in a professional, courteous manner.
• Attention to Detail: Strong focus on delivering exceptional cleanliness and luxury service.
• Physical Stamina: Ability to stand, walk, and lift for extended periods, with the capacity to lift heavy objects when necessary.
• Teamwork: Ability to work collaboratively in a team-focused environment while maintaining individual responsibility for assigned tasks.
• Time Management: Capable of managing time efficiently, completing assigned duties within the allotted timeframe.

Working Conditions:

• This position requires flexible working hours, including weekends and holidays.
• Willing to work on Weekends and Public Holidays.
• Ability to work in a fast-paced environment.
• Exposure to cleaning chemicals, cleaning equipment, and physical demands of the job.

Great ideas do not discriminate, and anyone can have them. Given the right protection and support, a great idea can become a powerful brand, a transformative technology, an innovative process or design, or even a song or story that moves one’s soul. Housing Singapore’s largest community of intellectual property (IP) experts, the Intellectual Property Office of Singapore (IPOS) understands better than anyone how important it is to protect ideas and creations for now and for the future. We leverage our deep technical, legal and business expertise to help innovative enterprises grow, through their intangible assets, including IP, from Singapore, through Singapore. We catalyse the ideas of today, into the assets of tomorrow.

About IPOS International

IPOS International (IPOS Intl) is a private limited company fully owned by IPOS, committed to building Singapore’s future growth as a global hub for intellectual property creation, protection and management. We serve the public sector, investors, private enterprises, not-for-profits, service providers and individuals through patent search and analysis, training and IP management services. Together, we amplify creativity and enable innovation, to realise tangible economic and social value from intangible assets.

Job Responsibilities

Reporting to the Deputy Director, Operations, Planning & System, the candidate will be responsible for the business system of the Patent Search Examination & Analytics (SEA) Unit.

You will:-

• Ensure critical operational system is aligned with business needs to ensure business continuity and operational efficiency of internal and contracted processes.
• Plan and drive IT system upgrades through regular maintenance and system renewal.
• Provide solutions to address process and system issues when they arise.
• Analyse existing systems, business needs and users feedback, identify bottlenecks and implement system changes to improve system performance, user experience and optimise processes.
• Evaluate system data policy and implement system archival process.
• Ensure optimal utilisation of resources and be the go-to person on how data and technology can be used for enhanced performance tracking and transformed processes with automation.
• Review whether internal controls are sufficient and effective to mitigate risks. Lead system studies and innovation projects for adopting emerging technologies for efficiency gains using automation and AI and improving user experience for various functions within unit.
• Support Deputy Director in unit’s planning for budget, capacity projection and performance metrics.
• Undertake ad hoc unit projects assigned.

Are you the one? Please write to us if you have/are:

• A degree, preferably in systems engineering or computing, with 5 to 8 years of relevant working experience, preferably in system project and dashboard development. Background in patents, experience in data analysis, SQL and knowledge in VBA/Python, basic coding/programming knowledge is a plus.
• Organised, customer-oriented, meticulous, proactive, able to multi-task and meet tight deadlines.
• Analytical, resourceful, able to work independently and in a team involving multiple groups of users and technical teams.
• Able to drive system-related process improvements using evidence-based/data-driven approach.
• Proven track record of successfully launching new system including change management.
• Experience in agile, design thinking and user experience improvements.
• Excellent communication and collaboration skills.
• Proficient with Microsoft Office applications and in particular Microsoft Excel and PowerPoint.

To apply for this position, please email your CV to [email protected]

Description:

Join Our Growing Team...

Manpower Link is a leading recruitment agency who has more than 7 years in foreign recruitment ! We are currently seeking highly motivated and organized Talent Acquisition to join our team. Come join and grow with us!!!

$2800-$3500

Monday to Friday, 8.30am - 6.00pm

(May need to OT after 6pm , and work on public holiday)

Ubi Road (Near to Tai Seng MRT)

Job Description:

- Handle Recruitment activities not limiting to pass screening, applications, prepare for workers arrival and contracting.

- Assisting with or performing administrative tasks, such as managing and updating internal data , processing new orders, and

- Tracking inventory.

- Monitoring department issues and client complaints to create methods to lessen recurring issues, management of clients accounts.

Job Requirement:

- Minimum Higher Diploma / Degree holder

- Applicants with knowledge of MOM legislations are preferred

- Prefer with CEI certified.

• 5 Working Days
• 830am - 530pm
• Up to $3500
• Serangoon

Job Description:

• Develop and implement strategic plans to increase sales and cultivating strong customer relationships.
• Establish and nurture strong professional connections with current and potential clients through regular business reviews.
• Drive account growth by consistently ensuring post-sales satisfaction, effectively managing customer relationships, and proactively identifying new business opportunities.
• Collaborating with internal stakeholders to initiate budget, plan, promotions and events to drive sales and increasing product visibility.
• Conduct sales and marketing meeting to share sales update, market trend, product information, promotions and marketing related activities.
• Oversee all marketing activities. Work closely with Marketing to manage website, social media, EDMs, adoption tracking & analysis, and marketing collaterals.
• Analyze sales data, market trends, and competitor activities to identify ways to enhance revenue and reduce costs. Develop pricing strategies and promotional campaigns, and prepare regular reports for management on performance metrics and improvements.

Requirements:

• Degree in Sales & Marketing, Business Management, or relevant fields.
• At least 2 - 3 years’ sales experience in leading a sales team and proven track record of achieving and exceeding sales target.
• Proficient in MS Office applications.

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

Jennifer Tay

R22111564

The HR Ecology Pte Ltd

Resident Relations/ Facility Officer supports the Manager in the general administration of the estate

Job Responsibility

Responsible for the common facilities in:

• The management, bookings, maintenance of all facilities (swimming pool, spa pool, sauna, gym, squash and tennis courts, playgrounds, putting green, BBQ pits, function room, games room).
• Keying in of data
• Handing over of security pass / carpark label
• Collection of Admin fee / Renovation fee / Security Pass
• Administer the following works:
• Refund of renovation deposit
• Refund of other deposits (Security pass / 2nd carpark label / BBQ pits / Function hall)
• Order and keeping track of stationery inventory including office inventory
• Postage record for mailing
• Filing and updating of all administrative documents and files and ensure that they are kept and filed in a manner which facilitates their easy retrieval;
• Registration of movement of key (in key press)
• Preparation of circular to Subsidiary Proprietors / residents
• Distributing incoming fax / letters and keeping proper records of correspondences
• Keeping record of file opened
• Negotiate / Sourcing in purchase of budget items for office equipment
• Keeps the petty cash, if assigned.

About Us: Muslimin Trust Fund Association (MTFA) is a rapidly growing nonprofit organisation dedicated to serving the underprivilege community in Singapore. Established with the aim of providing financial assistance and support to Muslims in need, MTFA focuses on various areas such as education, healthcare, welfare, and social services. As our organisation continues to expand, we are committed to making a positive impact in the lives of those we serve.

Role Overview: As a Welfare Officer, you will play a crucial role in providing support and guidance for the holistic development of the residents at Darul Ihsan Orphanage. Working closely with the Home Operations team, you will ensure adherence to Standards Operating Procedures (SOPs) to maintain quality care and ensure the safety of the children.

Responsibilities:

• Provide support and guidance in the residents' holistic development
• Work alongside the Home Operations team to ensure Standards Operating Procedures (SOPs) are adhered to in ensuring quality care and maintaining safety of the children during care placement
• Incorporate the principles of Standards of Care for Children and Young Persons in the daily management and supervision of the girls.
• Collaborate with the Home Operations team to maintain and ensure compliance with licensing requirements.
• Engage residents in meaningful activities and programs, acting as a positive role model by providing proper guidance and supervision.
• Safeguard and promote the welfare, safety, personal development, and well-being of the female residents in the Home.
• Work with other Welfare Officers to establish structure, boundaries, and routines within the Home and support the residents in their day-to-day activities.

Candidate Requirements:

• Diploma or Higher/Nitec holder with experience minimally
• Relevant certificates and experience in handling children in institution or home for children would be an advantage
• Able to perform 12 hours shift work, including overnight shifts
• Location of workplace would be at Darul Ihsan Girls' Orphanage (23 Wan Tho Avenue) or Darul Ihsan Boys Orphanage (5 Mattar Road)
• Non-Smoker
• Possess a responsible and caring attitude

Our Benefits:

• Meals and Refreshments: All employees may take meals and refreshments served by the MTFA kitchens.
• Healthcare: Medical and Dental Coverage
• Time Off: Paid leave, including Vacation, Medical, Marriage and Birthday Leave
• Learning Opportunities: Access training and development programs to boost your skills and career.
• Team Fun: Join in on yearly retreats and monthly team bonding activities.

Join us as a Welfare Officer at Darul Ihsan Orphanage and be part of a rewarding journey in creating a safe and loving home for our residents. Together, let's provide a bright future for these youths and make a lasting impact on their lives.

Join our team at CarTimes, a leading name in the automotive industry renowned for excellence and innovation. As a Sales Executive, you will play a crucial role in driving our brand's success by delivering exceptional customer experiences and achieving sales targets. If you have a passion for automobiles and a flair for sales, this is an exciting opportunity to grow your career with a dynamic and award-winning company.

Responsibilities:

• Engage with customers in a courteous and professional manner, providing them with detailed information about our vehicles, features, and benefits.
• Actively listen to customer requirements and recommend the most suitable vehicle models and options to meet their needs.
• Conduct test drives to demonstrate vehicle performance and features.
• Negotiate pricing and finalize vehicle transactions in accordance with company policies and procedures.
• Collaborate with the finance department to provide customers with financing options and aftermarket products.
• Ensure timely follow-up and maintain ongoing communication with customers to build long-term relationships and generate repeat business.
• Stay updated on product knowledge, accessories, financing options, and incentives to provide accurate information to customers.
• Achieve monthly sales targets and contribute to the overall success of the sales team.
• Uphold the highest level of integrity and professionalism in all interactions with customers and colleagues.

Requirements:

• Proven experience in automotive sales or retail sales is preferred.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to thrive in a competitive, fast-paced sales environment.
• Strong customer service orientation and problem-solving skills.
• High level of motivation and a self-starter attitude.
• Valid driver's license with a clean driving record.

Benefits:

• Competitive base salary and commission structure.
• Ongoing training and development opportunities to enhance your skills and career growth.
• A supportive work environment with opportunities for advancement within our growing organization.

1. Provide technical support for user’s desktops, laptops, software and other related IT equipment.
2. Perform troubleshooting of computer network issues in Windows domain environment (TCP/IP, AD, Firewall, Switch).
3. Corporate email setup and administration (Exchange Server, Outlook).
4. Hardware and software inventory documentation.
5. Any other duties as required by the manager or Head of Department that are commensurate with the grade.

Responsibilities:

• As a Technology Delivery Lead, you will be responsible for managing the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk.
• Your day-to-day activities will involve driving profitability and continued success by managing service quality and cost, as well as leading delivery.
• Additionally, you will proactively support sales through innovative solutions and delivery excellence.
• You are expected to be an SME, collaborate and manage the team to perform, and be responsible for team decisions.
• You will also engage with multiple teams and contribute on key decisions. Furthermore, you are expected to provide solutions to problems that apply across multiple teams.
• Expert proficiency in clients Delivery Methods (ADM) is required.
• Expert proficiency in Enterprise Architecture Planning (EAP), Expert proficiency in Service Delivery, Expert proficiency in Delivery Excellence, and Expert proficiency in Technology Architecture Implementation are recommended.
• Develop and implement strategies to improve service quality and cost efficiency
• Collaborate with sponsors to manage scope and risk of technology projects
• Lead and manage the delivery of large, complex technology projects
• Proactively support sales through innovative solutions
• Drive delivery excellence and ensure profitability"

Job Description & Requirements

Prepares cost estimates as required.

- Preparation of measurement sheets and assists in quantity take-off as required.

- Assist in estimation of direct & indirect costs for sub-contract sublet.

- Monitors and records site progress and keep records of day works.

- Checks the allocation of manpower and productivity. Prepares comparison sheets for quotations from suppliers and subcontractors.

- Preparation of payments advice and review then certify claim submission for subcontractors and suppliers.

- Assist in claims preparation in coordination with the Project Manager/Director.

- Follow up payments from main contractor/consultant/client.

- Assist the PD/PM to establish and operate project cost control.

- Provides advice on contractual claims, VO or other contractual matters.

- Measures and computes values to variations and prepares interim and/or final accounts.

- To provide estimate, computations & work on contractual/technical/project change orders.

- Prepares monthly progress payments to main contractors/consultant/clients.

REQUIREMENTS / QUALIFICATIONS

- Degree or Diploma in Building, Quantity Surveying or equivalent

- Computer literate, Microsoft office

- Excellent oral and written communication skills with proficiency in English

- With construction background

- Min 3 years relevant work experience

- Possess good mathematical and accounting skills

- Able to work independently and in teams

- Plays an active role with great initiatives in the project execution to complete the task on time with the optimum utilization of resources.

The Service Delivery Director leads Singtel Enterprise Business (SEB) managed services projects, overseeing account teams, customer engagement, and service delivery operations. They ensure teams meet SLA targets, drive customer experience improvements, and manage service delivery across functions.

They are responsible for budgeting, financial management, and resourcing strategies for their portfolio, including managing third-party vendors.

The Director will also mentor teams, sponsor continuous service improvement programs, and champion digitalization initiatives to enhance delivery.

The Director will also collaborate with the Business Segment Head/Lead, the Director handles customer engagement within the Global Delivery organisation.

Service Delivery

Service Delivery encompasses the end-to-end deliverables specified in the Service Contract provided by Singtel Group (or its subsidiaries).

This includes service governance, client engagement with customers, and managing the expectations and outcomes for both external and internal senior stakeholders and also focuses on account growth and ensuring an excellent customer engagement experience.

The Service Delivery Director is responsible for managing multiple account delivery teams in alignment with Singtel's commitments to various service contracts.

The Service Delivery Director is also expected to develop strategic and tactical plans to ensure delivery meets contractual obligations to customers. Key responsibilities include (but are not limited to): -

• Driving service delivery to meet and exceed contractual SLA commitments.
• Sponsoring delivery teams in implementing digitalization initiatives to enhance efficiency and improve the service engagement experience.
• Managing senior stakeholders (e.g. CxOs, VPs, and IT Heads) through effective communication and portfolio management during major incidents.
• Building and strengthening client relationships through in-depth knowledge of customer domains.
• Identifying opportunities and supporting the Sales Team in pursuing new business prospects to grow the EWO portfolio.

Operations

The Service Delivery Director is expected to lead both the Service and Technical delivery team in day-to-day operations matters, and ensure services are delivered with pride and sustainable model to meet our SLA deliverables.

Operation delivery includes leading team on delivery excellence, and drive towards continuous service improvements, and to enhance the service values to the customer.

The Service Delivery Director is also expected to engage and manage 3rd party partners and vendors, to align their delivery competency and capabilities with Singtel service contract to our customers.

Financial Management

The Service Delivery Director is expected to manage the financials for the service portfolios under the purview, in accordance with the Business Case of the service contracts on Cost of Delivery, recovery of cost in respective cost centre in a healthy state.

Financial management responsibilities include but not limited to: -

• Annual AOP budgeting, financial planning across the portfolio.
• Manpower and resourcing budgeting
• Operation run rate and forward planning
• Monthly financial status tracking and progressive report
• Operations and Financial optimization

People and Growth

The Service Delivery Director is expected to coach and mentor Associate Directors, Service Delivery Managers, and delivery teams, whether under direct or indirect management (e.g., third-party partners or contractors). This includes providing thought leadership and demonstrating strong people management skills for the various teams within the service portfolios.

The Service Delivery Director is responsible for developing a Portfolio Strategy and Tactical Performance Measurement for the teams under their supervision. They should adopt a top-down approach to KPI setting for the delivery teams within the portfolio.

The Service Delivery Director should conduct routine communication sessions with members of the delivery teams and their direct reports to provide directives and guidance. This includes holding weekly, monthly, quarterly, semi-annual, or annual meetings, as well as one-on-one sessions and performance assessments, as required.

Corporate Engagement

The Service Delivery Director would support Global Delivery 5 key initiatives within their portfolio: -

• Customer First,
• Quality First,
• People First,
• Digital First,
• Security First,

The Service Delivery Director would support any other Singtel and/or SEB corporate program and events, as required.

The Service Delivery Director would support and promote collaboration within the delivery teams, Singtel and/or SEB organization.

Skills for Success:

• Degree holder
• ITIL Foundation
• Min. 15 years in general IT service delivery, in 1 or more Technical Domain or Min 8-10 years working in enterprise scale IT environment
• Experience with Service Delivery Management / Project Management / proficient in at least 2 or more technical workstreams (Network, System, DB, Storage, Hosting, Cloud, Workplace services, Telco services)
• Executive Stakeholders Management
• People management
• Presentation skills
• Project P&L & Portfolio Financial Management

Summary

• Basic up $2,500 - $3,500 (Based on experience)
• 5day work, Office hours
• Island Wide

Job Scope:

• Conduct onsite inspections and troubleshoot technical issues at clients' premises.
• Perform hands-on preventive maintenance, repairs, and installations of equipment.
• Diagnose errors and technical problems to determine and implement effective solutions.
• Carry out testing and commissioning of systems and equipment.
• Coordination work on and off site
• Collaborate with engineers on project management, equipment installation, and maintenance services.
• Handle ad-hoc tasks and other duties as assigned by the company

Job Requirement:

• Diploma/Degree in Electrical or related engineering studies
• Entry level is welcomed, full training will be provided.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Yong Pei Pei (R24124478)

• To assist in fixing Vending Machine (non-electrical works), such as

- Removing and fixing Vending Machine’s column

- Basic testing of Vending Machin

- Regularly lift and/or move objects

• Cleaning of cylinders
• To assist logistic supervisor in delivering machine to location
• To upkeep 5S housekeeping at Technical Services
• Any other duties assigned by superior
• Ability to do welding is a plus.

REQUIREMENTS

· No experience required, training will be provided.

· Contract until February 2025.

Work Location: Kaki Bukit View