• 8 months contract
• Start date December 2024/ January 2025
• Central
• Attend to incoming hotline calls from customers
• Conduct phone interviews and manage respondents' queries
• Ensure highest level of customer experience
• Data entry and administrative work
• Status update report to supervisor
• Handle escalated cases and follow up with respective respondents until resolved
• Conduct data verification of completed cases to ensure accuracy and reliability of data
• Met daily and weekly KPI
• Contract Period: Yearly renewable
• Office: Clarke Quay and Novena

Job Requirements:

• Singaporean
• At least 1 year of work experience in customer service or call centre environment
• Excellent customer serviceskills
• Focus on quality and customer service
• Exceptional listening and analytical skills
• Excellent interpersonal skills
• Excellent problem solving and negotiation skills
• Able to work in fast paced environment

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO https://go.persolkelly.com/job...By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Our client has more than 20 restaurants in Singapore that provide various dining concepts that refined tastes of both local and international food enthusiasts.

• Oversee the daily operations of the AP function.
• Guide the AP team to ensure accurate, efficient, and timely processing of invoices and payments, as well as the resolution of payment discrepancies.
• Ensure the function adheres to the deadlines set by the finance department.

Requirements:

• Diploma in Accounting or equivalent.
• At least 4 years of AP experience in F&B industry.
• Strong understanding of AP processes and related accounting principles.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client is a leading construction company, specialize in marine engineering and land reclamation projects.

• Oversee BIM modelers to create shop drawings.
• Manage schedule for shop drawing preparation/approval and material approval/procurement based on master programme and monitor the status.
• Liaise with BIM team on drawings production to identify conflicts with other trades.
• Work closely with Consultants and Subcontractors to identify the Architectural construction details and M&E services.

Requirements:

• Degree in Architectural or equivalent.
• At least 4 years of building projects experience in Hospital/Medical Facilities.
• Strong knowledge in Singapore Building Codes, BCA CONQUAS and Quality Mark Assessment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Handle the design team to achieve targets for the Civil engineering, Geotechnical engineering, Infrastructural design works.
• Lead consultant and review their design to ensure to meet the relevant requirements and the project’s preference.
• Discuss the design results to the client and other stakeholders and obtain their agreement.
• Enhance the design to reduce cost and construction schedule effectively.
• Finish all design works including necessary approvals without adversary affecting the tender/construction schedule.

Requirements:

• Degree in Civil Engineering recognized by the PE Board
• At least 7 years of marine civil design experience in a large-scale project.
• Good knowledge in international and domestic standards for design work.
• Experience in marine structure D&B plant project and overseas ODA project is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.

The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion. It was the largest insurance deal in Singapore at the time.

Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan’s leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia.

Purpose of the Role:

Responsible for the tactical and operational oversight of our information security program in term of managed security services. This role involves in implementing and maintaining robust security measures to safeguard our information and network infrastructure. One will be the driving force behind our cybersecurity strategy, ensuring our systems are resilient against threats, and our team is equipped with the knowledge and tools to maintain high security standards.

Role Attributes:

Running operation of Singlife’s Managed Security Services program for entire Singlife Group under the Cyber Fusion Centre team.

Key Responsibilities:

Security Measures Implementation and Performance Tracking

• Develop and implement effective security measures to protect company data and network infrastructure.
• Regularly track and report on the performance of these security measures.

Cybersecurity Architecture and Strategy

• Deep understanding of Singlife’s comprehensive cybersecurity architectures.
• Develop and update the company’s information security strategy, ensuring it aligns with industry best practices and business objectives.

System Security Requirements

• Identify, define, and document system security requirements.
• Prepare and maintain technical documentation.
• Recommend solutions to management based on these requirements.

Security Infrastructure Management

• Configure, troubleshoot, and maintain security infrastructure hardware and software.
• Install and manage software for monitoring systems and networks for security breaches and intrusions.

Behavior Monitoring and Preventive Measures

• Monitor systems for irregular behavior and anomalies.
• Establish and enforce preventive measures to mitigate potential security threats.

Staff Training and Awareness

• Educate and train staff on information system security best practices.
• Foster a security-aware culture within the organization.

Project Monitoring and Milestone Achievement

• Ensure regular monitoring of project activities.
• Guarantee that project milestones are met in a timely and efficient manner.

Managed Security Device Expertise:

• Proficient in managing a range of security devices, including but not limited to: Email Security, IDPS, Attack Surface Monitoring, Anti-Malware Solution, Web Application Firewall, Certificate Management System (CMS)

Key Decision within the Role:

• Standard Operating Procedure write-up
• BAU Operation Process write-up

Requirements:

Experience

• Preferable to have 3+ years of relevant experience
• Knowledge in managing security solution stated above.
• Strong understanding of cybersecurity principles, practices, and solutions.
• Effective communication and analytical abilities.
• Ability to analyze complex security systems and identify vulnerabilities and solution.
• Expertise in computer programming and scripting languages.

Education

• Academic: Bachelor’s degree in computer science / information technology(preferred)
• Professional Certification(s): CISSP, or any related vendor certification (preferred)

If you find yourself able to demonstrate the criteria above, apply with us now. We look forward to your application.

• Responsible for materials planning based on production demand.
• Monitor material shortages and ensure material availability to support production plan.
• Plan production schedule to meet delivery requirement.

Requirements:

• Diploma in Manufacturing/Production/Electronics Engineering
• At least 2 years of experience in electronics manufacturing industry
• Good knowledge in ERP/MRP system

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Assist the Medical Director in the consultation room and procedures both in & outside the Centre.
• Assist in laser refractive procedures and other minor procedures.
• Maintain stocks & inventory of surgical consumables and upkeep of operating theatre and instrument sterility.

Requirements:

• Fully registered with Singapore Nursing Board
• At least 2 years of nursing experience in Ophthalmic/Surgical setting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Conduct regular fuel farm operations and maintenance tasks following SOPs and safety guidelines.
• Preparation the daily logs and supervise the troubleshooting processes carried out by contractors, and reports all equipment abnormalities to the maintenance teams.

Requirements:

• NITEC and above
• At least 2 years of experience in Aviation industry.
• Possess valid class 4/5 and forklift license
• Proficient in utilizing applications with a strong awareness of cybersecurity.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Our client is a publicly listed financial services group in Southeast Asia.

• Create and execute channel distribution strategies to increase market share and reach new customer segments.
• Identify, negotiate, and cultivate relationships with key partners, distributors, and resellers to enhance product distribution and sales.
• Analyse market trends and competitive landscape to identify new partnership opportunities and inform strategy.
• Track the performance of distribution channels and partnerships, offering insights and recommendations for continuous improvement.

Requirements:

• Degree in Business/Marketing or equivalent.
• At least 3 years of Channel Management/Business Development/Partnerships experience.
• Proficient in CRM tools (e.g., Salesforce) and project management software.
• Proven ability to enhance and manage distribution channel performance.
• Strong negotiation and relationship-building skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Operate Class 4 vehicles safely and responsibly.
• Follow efficient routes for timely deliveries.
• Liaise with clients courteously and address any delivery-related concerns.

Requirements:

• Possess Class 4 License
• At least 2 years of driving experience in Singapore.
• Familiar with routes in Singapore

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

The Ethics and Compliance Manager ensures that the business practices of Daiichi Sankyo Singapore Pte Ltd adhere to ethical standards and pharma codes. This role is pivotal in maintaining a robust Quality Management System (QMS) to oversee and promote compliance with industry standards. The manager fosters a culture of compliance across the organization by collaborating with cross-functional teams.

Quality Management System

· Lead the ethics compliance and pharma code quality functional area within the QMS.

· Oversee the development, implementation, and maintenance of the QMS.

· Ensure processes, procedures, and documentation comply with quality standards.

· Act as a document controller for all QMS documentation.

· Coordinate and track the creation, review, and update of all quality documentation, including policies, procedures, templates, and forms.

· Support the identification of opportunities for improvement and manage continuous improvement activities.

· Maintain registers related to organizational and quality activities, including quality documentation, change control, deviations, CAPAs, and vendors.

· Collaborate with functional heads to create and revise company policies and SOPs.

Risk Management

· Regularly assess and monitor risk factors to prevent non-compliance.

· Drive service and quality standards by ensuring staff accurately follow quality management systems.

· Create an annual audit schedule covering internal and external stakeholders.

· Complete self-assessments and conduct regular internal audits in line with the annual audit schedule.

Compliance

· Act as the privacy officer, contributing to agreements with respect to privacy wording.

· Stay updated on industry regulations, guidelines, and standards.

· Plan and conduct compliance training to promote ethics and compliance.

· Implement, manage, and review role-based training curricula with line managers and department heads.

· Assign role-based training curricula to staff members as agreed with line managers and department heads.

· Serve as the key user for the Learning Management System (LMS) to ensure staff are trained according to their assigned curricula.

· Ensure regular review of quality documentation to maintain compliance with applicable regulations, guidelines, and standards.

· Oversee and manage the implementation of Corrective Actions and Preventative Actions.

· Oversee product complaint registers and investigate high-risk incidents and adverse feedback.

· Prepare for and participate in external audits, quality reviews, and accreditations.

· Facilitate and document internal compliance meetings.

Culture of Compliance

· Develop regular reporting mechanisms for internal departments and leadership teams to monitor compliance.

· Provide feedback on risks and identify trends and improvements to leadership teams and department heads.

· Support employees in implementing quality requirements.

· Establish reporting channels as required.

Flexi Work Arrangements, Essential Financial Knowledge, Attractive Remuneration

We believe in providing a holistic approach in service to our clients, ensuring their needs are met and satisfied in our care. And we believe that it starts with us!

Join our team as a Financial Advisor and enjoy a flexible work setting, comprehensive training, support structure, together with market leading remuneration. This role is ideal for both fresh graduates and those seeking a mid-career switch. Connect with us and embark on a rewarding career in financial advisory

A Day in The Life of a Financial Advisor:

• Client Networking: Establish and grow a robust client base through effective networking and prospecting strategies.
• Financial Strategy Development: Analyze clients' financial situations and goals to create tailored financial strategies.
• Insurance and Financial Advisory: Provide comprehensive advisory on insurance and financial planning, covering areas such as retirement, education, and investments, supported by our extensive product suite.
• Financial Analysis: Presenting detailed financial summaries, investment reports, and income projections for clients.
• Client Relationship Management: Maintain and strengthen client relationships through regular reviews and adjustments to financial plans based on life changes.

Benefits & Rewards:

• 24-months Trainee Program: Provides monthly allowance + commission, supporting you in the first 24 months of your career.
• Extensive Training and Support Structure: Regular workshops, training & sharing sessions within the agency and individual mentorship ensuring support along the way.
• Flexi-Hybrid Work Setting: Enjoy a hybrid work setting with flexible work arrangements.
• Attractive Rewards: We believe in 'work hard, play hard', with incentives for top performers & fun team-bonding events.
• Market-leading Remuneration Structure: Market-leading remuneration package along with an attractive incentive system, including commissions, performance incentives, and up to 3 incentive trips a year.

Qualifications:

• Singaporean / Singapore PR preferred
• Minimum 21 years old with Polytechnic Diploma, GCE 'A' level Certification or Bachelor Degree in any field, as per MAS requirements.
• Highly motivated with strong interpersonal skills

Apply now to find out more!

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Consultant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Attractive Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs.

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements.

• Coordinate interviews between candidates and clients

• Developing connections and new business and relationship management sources with existing accounts.

• Networking and building relationships with business partners and jobseekers

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Business Development Consultant (Recruitment) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar / Raffles Place MRT station)

Job Duties:

• Developing connections and new sources of business and relationship management with existing accounts
• Networking and building relationships with business partners and jobseekers
• Identifying and pursuing new business opportunities to expand the client base
• Managing key accounts to ensure the delivery standard and fulfilment level
• Business partnering with internal stakeholders to improve current processes and implement new procedures
• Conducting market research and competitive analysis to identify trends and opportunities for growth
• Preparing and delivering presentations and proposals to potential clients
• Developing strategies for brand promotion and lead generation
• Other ad-hoc duties apply

Requirements:

• Minimum Diploma / Degree in Business Administration of Management
• At least 1 year of Sales / Business development experience
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

☑ Good Career Growth and Personal Development

☑ Professional Coaching and Training

☑ Convenient location (Walking distance from Tanjong Pagar MRT)

The internship will offer:

• An exciting opportunity to get an insight to Singapore’s Employment Act
• Dedicated mentorship

Duties

• Assist Recruitment Consultant with fulfilling the staffing needs of clients and job seekers
• Coordinate and schedule meetings and interviews
• Provide support to the sales team
• Perform Administrative and Data Entry duties
• Provide administrative/secretarial support to the Director
• Assist the Director daily tasks and follow up closely
• Other Ad-hoc duties apply if needed

Requirements

• No experience required, training provided
• Min A Levels
• Strong passion for recruitment and people-oriented
• Possess a positive attitude to learn and grow with the company
• Team player and able to work well with all levels

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv to [email protected] / [email protected].

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Position: Delivery Driver (10ft Lorry)
Working Days:Mon-Fri
Working Hours: 8am-5pm
Salary: $2000-$2400
Working location: near to Yishun Industrial Park (Will discuss during interview)

Job Duties

• Deliver company products based on instruction as per delivery order
• Loading and unloading of incoming and outgoing shipment
• Assist in packing and unpacking of goods

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

The Human Resource team sits in the People & Culture department of FKT and we strive to build a culture that is of openness and growth as we oversee the life cycle of our employees. Reporting to the Head of People & Culture, you will be part of the team that strategizes, administers and facilitates HR policies and initiatives to attract, develop and retain employees.

What the new job entails:

• Process full cycle payroll, claims, insurance and benefits administration independently.
• Take charge of the HRIS system to maintain employee records, report generation for monthly reporting/ submissions and handle troubleshooting/ administration matters pertaining to the system.
• Execute and provide support for appraisal exercise, performance moderation exercise, compensation projects and participate in initiatives such as salary reviews and bonus calculations.
• Review and update policies and workflows to ensure effectiveness, alignment and compliance.
• Drive and develop scholarship and overseas attachment programmes.
• Build and maintain strong relationships with Institutes of Higher Learning (IHLs) and participate in career fairs and internship programmes.
• Handle employee relations, resolving conflicts and mediating grievances.
• Administer off-boarding procedures seamlessly, including exit interviews and clearances.
• Primary liaison with the relevant government agencies (eg: MOM, ICA, IRAS) on staff matters, pass applications, surveys and annual government-related submissions (eg: CPF, IR8A. IR21 and government claims etc.)
• Active participation in the planning and execution of any ad-hoc activities or programme organised by the P&C Team (eg: CSR, Lunch & Learn initiatives etc.).

Why you’ll love working with us

People are our most valuable asset, therefore we aspire to ensure employees are well-looked after at FKT. We provide an inclusive and welcoming environment to all employees, new and old. As a family, we trust and support each other and persevere even when times are tough. We strive to delight not only our customers, but our employees too because we know that when you are happy, we can achieve more together!

The ideal candidate should possess

• Diploma in any discipline with 4 to 5 years of relevant experience in the above-mentioned HR functions.
• Strong intellectual curiosity and desire to understand and provide solutions to our business units.
• Good oral and written communication skills; able to formulate, write and present.
• Customer-oriented personality and a good team player, strong work ethics, results-oriented, persuasive and diplomatic during negotiations.
• Efficient, consistently meets goals and deadlines, able to perform under pressure.
• Strong attention to details, high accuracy and able to maintain high level of confidentiality.
• Social media-savviness and proficient in Microsoft Office (in particular, Excel and PowerPoint)

If you believe you’re a great fit for this position, we encourage you to apply!

Job Description:

• Provide post discharge follow-up via a coordinated process of care planning & coordination, telecommunication and telehealth monitoring under the supervision of a Nurse Clinician.
• Manage Medical Tier 2 and Tier 3 patients and provide post discharge phone calls.
• Act as a health coach and provide health screening to the residents in the community and health post.

Requirements:

• Holds a degree (preferably in health related discipline)
• Possess working experience as Allied Health Personnel with 3-5 years of experience
• Good knowledge of various community services and support in the community setting will be an advantage
• Good team work, positive and energetic, and able to work independently
• Strong communication and social engagement capabilities especially with older adults in the community.
• Strong organisational, coordination, and interpersonal skills
• Proficient in computer skills and Microsoft Office
• Able to converse in local languages is preferred
• Willing to outreach to community on weekends

Manager/Senior Assistant Manager/Assistant Manager/Senior Executive/Executive, Precinct Planning & Development, RHSO

Overview

As a member of the Precinct Planning and Development team under the Regional Health Systems Office (RHSO), you will be involved in the development of healthy precincts in the Western Region of Singapore in collaboration with key internal and external stakeholders and partners.

The successful candidate will be placed in an appropriate position based on experience. Candidates with sufficient leadership experience may have some supervisory responsibilities.

Job Responsibilities

1. Develop and implement strategy/plan to develop the healthy precincts under your care
2. Identify internal and external partners and platforms for the development of healthy precincts, and engage and collaborate with them to enable successful on-ground activation
3. Develop and implement community health plan for the precincts under your care, with emphasis on preventive health and social-health integration
4. Track and review progress on implementation of community health plan for different focus areas
5. Secretariat work for meetings
6. Any other duties, projects or assignments by Reporting Officer and/or HOD

Requirements

• Bachelor degree in any discipline
• Knowledge and experience in planning, programme development, stakeholder engagement and management, and project management
• Able to think critically and strategically, with strong conceptual and analytical abilities
• Strong planning, project management and organisational skills
• Adept in stakeholder engagement and management to foster buy-in and collaboration
• Strong written and verbal communication abilities
• Resourcefulness in problem solving and resilient in overcoming challenges
• Ability to work independently and in a team
• Ability to work effectively under tight deadlines
• Knowledge of the Singapore healthcare system and/or population health models will be advantageous

Working Location: Bukit Batok Care Home

This role will be responsible to perform daily housekeeping functions and maintain high standard of hygiene and cleanliness within the kitchen of the Nursing Home.

You will support the Operations Support Assistant and Ops Support Executive (OSE) to work with outsourced vendors to ensure the safe and proper management, kitchen cleanliness, handling, plating and delivery of food to residents

The detailed duties are as follows:

• Assist in the maintenance of food hygiene (taking delivery of food, storage of food, food temperature maintenance, food preparation)
• Upkeep environmental cleanliness (washing of dishes and cutlery), includes daily cleaning and weekly deep cleaning
• Ensure proper handling of chemicals
• Report any maintenance deficiencies detected within the kitchen to the Operations Support Assistant and/or Ops Support Exec.
• Ensure kitchen supplies are adequate to meet the daily needs of the nursing home
• Keep work areas free of hazardous conditions. Ensure that kitchen tools / equipment are cleansed and properly stored after usage.
• Work with vendors to receive food
• Work with the Centre Manager to audit the kitchen facilities
• Conduct plating activities if required

Requirements:

• Basic English Language Proficiency to communicate with colleagues from diverse backgrounds.
• Service oriented and customer focused
• Related experience in hospitality or food & beverage industry will be preferred.
• Able to work on rotating shifts

Willing to work shift as follows:

• Monday to Friday: 8am to 4.15pm/10.45am to 8pm
• Saturday: 8.30am to 5.30pm

(Rotating shift within the hours above, subject to 42 hours work week)

Leadership and Supervision:

• Manage the daily operations of the reception desk, ensuring smooth and professional service.
• Provide guidance, training, and mentoring to receptionists to ensure high standards of customer service.
• Assign tasks, manage schedules, and oversee the performance of the reception team.
• Handle conflicts or issues that arise with students, staff, or visitors and escalate to management when necessary.
• Manage a team of part-timers

Customer Service:

• Greet and assist visitors, ensuring a welcoming and professional atmosphere.
• Address customer inquiries, both in person and over the phone, and direct them to the appropriate department or individual.
• Ensure that all visitors are properly logged in and escorted as necessary.
• Manage lost & found, assist on receiving deliveries e.g. stationeries, A4 copier papers etc.
• Top up papers in students’ self-printing area and assist students if there is any error arise.
• Check whiteboard markers and ensure the facilities team replace markers and dusters in all classrooms, student breakout areas, conference and meeting rooms.

Administrative Support:

• Coordinate front desk activities, including distributing correspondence, managing incoming and outgoing mail, and processing deliveries.
• Maintain an organized and presentable reception area.
• Monitor and order office supplies, manage lost & found, booking of discussion rooms.

Communication:

• Serve as a liaison between the reception team and management to relay any issues, concerns, or needs.
• Ensure that all relevant information is effectively communicated to the team and across departments.
• Maintain accurate records and logs related to front desk operations.

Problem Solving:

• Troubleshoot any issues that arise at the reception area, such as technical problems with phone lines or visitor concerns.

Requirements

• Diploma in Customer Service or relevant
• Experience with front counter duties and customer service
• At least 6 years of relevant working experience
• Proven experience as a receptionist, front desk representative, or in a similar role.
• Previous experience in a supervisory or team lead position is preferred.
• Pleasant disposition, excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in office management software (e.g., MS Office).
• Ability to remain professional and calm under pressure.
• Warm and approachable personality.
• Student-centric customer service approach to delivering excellent service attitude.
• Able to work well with diverse teams and handle conflicts effectively.
• Time management skills with the ability to prioritise tasks
• Prior relevant experience in education industry will be advantageous.
• Able to start work immediately is advantageous.

We regret to inform you that only shortlisted candidates will be notified.

Overview

Reporting to the Head, Insight and System, RHS Office (RHSO), the appointment holder will help to manage and support the development of digital engagement plans and projects with HealthierSG (HSG) Customer Relationship Management (CRM) system and learning management system. The appointment holder will also support data governance and protection in RHSO.

Job Responsibilities

You will be responsible for the following:

1. Digital engagement with HSG CRM

· Establish a digital strategy for the residents in NUHS cluster using HSG CRM

· Responsible for business-as-usual operations of the CRM

· Monitor progress and update to management on a periodic basis

· Support the HealthSG Taskgroup meetings.

· Support NUHS teams in running campaigns according to NUHS Comms editorial calendar, and NUHS event calendar

· Manage stakeholder engagements to adjust and implement changes to the operational workflows and service delivery for better outcomes

2. Development of RHSO Learning Management System

· Define the strategy and roadmap for RHSO’s learning management system (LMS).

· Devise and optimize workflow processes

· Engage and support stakeholders, perform requirements gathering and ensure operational feasibility.

· Perform procurement of LMS (new or renewal) including contracts and agreements review with internal and external stakeholders.

· Responsible for business-as-usual operations and managing of resources (manpower, budget, etc) for RHSO’s learning management system.

· May include use of multimedia and digital software in graphic design, video editing, web/UI/UX development and animation creation.

3. Data governance and protection

· Work with data protection leads from other Divisions to ensure RHSO compliance with Personal Data Protection Act (PDPA) and MOH’s data-related policies and initiatives

· Provide support/ advice on enquiries from other Divisions for use-cases or initiatives that would require data related actions (e.g. storage, transfer, encryption).

· Provide incident management advice and/or support as needed and ensure that data incidents and breaches are responded to and managed effectively.

· Review Data Sharing Agreements that may be entered into between RHSO and other organizations when needed

· Plan and develop training and communications materials for RHSO staff

Requirements

· A degree from a recognized university, with minimum 7 years of relevant working experience, preferably within healthcare industry

· Relevant working experience in product management for IT or learning management systems (2 years min), with previous deployment of educational IT resources as a plus

· Experience in managing interactions and integration across different departments/teams

· Proficiency in the domain of data protection, data governance and PDPA obligations

· Good interpersonal, written and verbal communication skills

· Previous experience in UI/UX development, digital design, animation and video editing work as a plus

Responsibilities

• Support, plan, execute, and manage regulatory compliance projects from inception to completion, ensuring adherence to timelines, and quality standards.

• Provide regulatory compliance advisory to management and business stakeholders.

• Maintain comprehensive project documentation, including project plans, status reports, risk assessments, and compliance records.

• Serve as the primary point of contact for regulatory compliance projects, providing regular updates to core project team and business stakeholders.

• Deep understanding of regulations and industry standards.

• Ability to understand and interpret complex regulatory legislation.

Skills/Requirement

• Minimum of 3 + years of regulatory compliance experience.

• Experience in insurance industry, with proficiency in Insurance Act, Financial Advisers Act and industry requirements is preferred.

• Strong analytical and problem-solving abilities, with excellent project management skills.

• Detail-oriented with strong organizational and time management skills.

• Ability to work independently and as part of a team.

• Proficiency in project management methodologies and software, and Microsoft Office Suite.