Responsibilities:

• Conduct cutting-edge research and development in speech/audio foundation models.
• Research, design, develop, and evaluate generative models.
• Conduct research to integrate Large Language Modeling into speech and audio generation (Neural Tokenizers, Large Language Modeling, etc.).
• Identify key research areas and contribute to innovative speech/audio models.
• Design and curate large-scale, high-quality datasets with multi-team efforts.

Qualifications:

• Major in computer science, mathematics, engineering, a related field, or equivalent professional experience.
• 2+ years of internship or full-time experience in one or more areas of machine learning and deep learning, including but not limited to:Speech/Vocal generation (including text-to-speech, singing-voice-synthesis, prosody transfer, etc.)
  Audio generation (including text-to-music, etc.)
  Large scale speech/audio self-supervised representation learning and foundation models
  Large Language Model pre-training and fine-tuning
• Deep knowledge of deep learning and generative models (Diffusion, Flow Matching, AR Transformer, Mamba, VAE, GAN, etc.).
• Self-driven, innovative, collaborative, with strong communication and presentation skills.

Preferred Qualifications:

• Ability to work collaboratively in fast-paced, startup environment.
• Strong publications in top-tier ML/Speech conferences/journals (e.g., NeurIPS, ICML, ICLR, ICASSP, INTERSPEECH).
• Deep understanding of Large Language Models.
• Familiarity with different variants of diffusion models, such as Flow matching, DDIM, etc.
• Familiarity with large-scale distributed training.
• Knowledge of engineering principles and best practices.
• High proficiency in algorithms and programming; strong coding skills in Python.

The individual will work closely with Controllership, remote outsourced accounting, FP&A and Operations teams on:

· Capex Projects :

1) PO Issuances, tracking the progress, capitalisation on completion

2) Maintain tracker on capex budgets and actual PO issuances in excel

3) Maintain FA register and calculate monthly depreciation in excel

· Tax compliances : Timely filing of monthly/quarterly GST/VAT returns in APAC countries working with tax consultant

· Monthly closings : Work with remote outsourced accounting team and in-house controllership team on monthly closings

· System Implementation : Active participation in ongoing Netsuite implementation working with implementation partners on Capex process

· Audits : Provide inputs and handle queries on the processes handled

Qualifications and Experience:

· Bachelor’s degree in Accounting, Finance, or a related field.

· 4+ years of experience in accounts payable and/or CAPEX management. Big4 experience would be an advantage.

· Strong understanding of GAAP and accounting principles related to AP.

· Proficiency in Netsuite ERP system (preferred, but not must have) and Excel.

· Strong attention to detail, organizational, and analytical skills.

· Independent, proactive with a positive and hands-on attitude.

· Excellent communication and interpersonal skills to effectively interact with vendors and team members.

Project Manager (Warehouse Management System- WMS)

• 5 days work
• 830am-6pm
• $5000-$7500
• Bukit Merah

Job Description

• Conduct Project Kick-off
• Lead requirement gathering session
• Ensure solution can fulfill customer requirement
• Manage project timeline (including detailed schedule like requirement gathering sessions, training sessions, UAT sessions)
• Communicate with vendors (Timeline, Billing Delivery)
• Hardware procurement monitoring
• Reserve project obstacles (project delay, quality problem, scope creep, etc.)
• Regular meeting with customer (if any)
• Ensure handover to Support Team
• Billing Management (Vendors & Customer)
• Arrange resources for on-site support
• Maintain team morale when facing challenges

Job Requirements

• Diploma, Bachelor’s Degree of IT or business discipline, or background in technology environment delivering solutions or projects
• Excellent project management skills and high-quality successful project delivery experiences
• Technical skills/background in network/system is added advantage
• At least 5 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): WMS, any ERP such as SAP, Dynamic, Oracle, TMS etc.
• Preferably Senior Executive specialized in IT/Computer - Software or equivalent.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

TSBT Customer Service / Counter Sales

Salary: $1500 - $1800 + Allowance + OT (Gross up to $2000)

Location: Paya Lebar

Working Days: 5.5 Days Work Week

Working Hours: Monday to Friday 9am to 6pm, Saturday 9am to 1pm

Job Description:

• Deliver customer service to hotline calls, emails and walk-ins

• Processing of orders via various purchase options

• Processing enrolments of new customers

• Prepare daily sales report to ensure accurate payments received and stock quantities

• Assist with merchandise and spare parts purchase

• Filing of documents

• Checking of invoices with order forms to ensure invoices are keyed correctly

• Handle customer enquires

• Issue products to customers according to the purchases

• Packing of stock for deliveries and courier service

• Coordinate with courier to ensure timely delivery

• Daily stock count to ensure accurate and sufficient inventory level

• Order stock in to replenish

• Receiving of stock and arrangement of stock in warehouse

• Providing after-sales service (repair)

• Prepare inventory reports

• Any other ad-hoc duties

Requirements:
• Minimum 3 years of experience in customer service or sales administration

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

TSBT Customer Service / Counter Sales

Salary: $1500 - $1800 + Allowance + OT (Gross up to $2000)

Location: Paya Lebar

Working Days: 5.5 Days Work Week

Working Hours: Monday to Friday 9am to 6pm, Saturday 9am to 1pm

Job Description:

• Deliver customer service to hotline calls, emails and walk-ins

• Processing of orders via various purchase options

• Processing enrolments of new customers

• Prepare daily sales report to ensure accurate payments received and stock quantities

• Assist with merchandise and spare parts purchase

• Filing of documents

• Checking of invoices with order forms to ensure invoices are keyed correctly

• Handle customer enquires

• Issue products to customers according to the purchases

• Packing of stock for deliveries and courier service

• Coordinate with courier to ensure timely delivery

• Daily stock count to ensure accurate and sufficient inventory level

• Order stock in to replenish

• Receiving of stock and arrangement of stock in warehouse

• Providing after-sales service (repair)

• Prepare inventory reports

• Any other ad-hoc duties

Requirements:
• Minimum 3 years of experience in customer service or sales administration

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

As an Integration and Validation Engineer, you will play a critical role in ensuring the seamless integration and functional reliability of hardware and software systems within Project WATT. This role is distinct from traditional software quality assurance, focusing on validating the compatibility and performance of complex, interconnected systems in real-world deployment scenarios. Your primary responsibility is to ensure that all components—hardware, software, and interfaces—work together as a cohesive and reliable solution.

This position requires expertise in system-level testing, cross-component integration, and troubleshooting technical challenges across multiple layers of the product. You will collaborate closely with hardware and software teams to design robust integration strategies, create realistic test environments, and deliver validated systems ready for deployment.

Responsibilities

• Conduct system-level integration testing, ensuring all hardware and software components function seamlessly together.
• Develop and implement test cases and scenarios that simulate real-world deployment conditions, focusing on system compatibility and reliability.
• Identify and resolve integration issues by conducting root cause analysis and collaborating with hardware and software teams.
• Design and maintain test environments that replicate operational conditions, enabling accurate validation of system performance.
• Act as the primary point of contact for system-level validation, ensuring all components meet functional and performance standards before deployment.
• Document and report testing results, integration challenges, and resolution strategies, providing actionable insights for system improvement.
• Support the deployment team in verifying system readiness and addressing any issues during live operations.
• Stay updated on industry trends and best practices in system integration and validation to continuously enhance testing processes.

Requirements

• A Bachelor's or Master's Degree in Engineering, Computer Science, Electrical Engineering, Technical, Computer Engineering. At least 5 years of experience in system integration or in complex system testing and deployment will be prioritized.
• Proven expertise in validating multi-component systems, including hardware-software interactions and interface testing.
• Ability to design and manage test environments that replicate real-world deployment scenarios.
• Strong analytical and troubleshooting skills, with the ability to address system-level issues in complex setups.
• Excellent documentation and communication skills, enabling effective reporting and cross-team collaboration.
• Familiarity with IoT systems, EV-related technologies, or similar multi-layered systems is preferred.
• A proactive approach to ensuring system compatibility, reliability, and operational readiness.

Reporting to:

Technical Lead

Position Summary

You are responsible to assist Snr Engineers and/or Project Manager in production, assembly, design and development of hardware and equipment the Company’s products. The job also involves sourcing of components, participating in technical design, assisting the Snr. Engineers and/or Project Manager in budgeting, scheduling, management of contractors, and installation, deployment and maintenance of the products in an operational environment (on-site when required).

Main Responsibilities

• System set-up; troubleshooting, resolution of anomalies discovered in equipment and methods, provision of assistance in maintenance service
• Installation of equipment room racking, servers and UPS. cable works for power and communication
• Installation and maintanance of electrical and Instrument equipment
• Installation, configuration, testing and maintenance of operating systems, application software and system management tools. Ensuring the highest levels of systems and infrastructure availability and security.
• Assistance in managing and monitoring all systems and infrastructure.
• Under the guidance of a Snr. System Engineer or Project Manager, collation of information on hardware systems, costs of development, work program and technical specification
• Participation in the development and testing process, systems testing and commissioning
• Provision of support of design and installation of ‘turnkey’ and / or ‘user-defined’ system
• Sourcing and identification of suppliers for evaluation
• Conduct of preliminary assessment on systems requirement of the clients and matching with components recommended by sub-contractors
• Provision of assistance in systems deployment, system implementation and / or installation
• Performance of corrective, preventive maintenance work in-house or at customer site (on-site)
• Implementation of enhancement/upgrades as instructed
• Preparation of documentation and logistics support where necessary
• Travelling maybe required from time to time

Skills and Experience

· Minimum 2 years hands-on experience in electrical and electronic system set-up, installation, servicing, troubleshooting, and maintenance

· Strong debugging skills

· Strong team work as well as able to work independently

· Well-versed in:

Micorsoft Windows Server and Desktop Operating Systems

Microsoft Office

Single-Line Diagram

Electrical Drawings

· Experience in:

Hands-on Unit Testing

Hands-on Integration Testing

AutoCAD

Network Diagrams

Project Management

· Competency in:

IT Network installation, configuration, and administraton

IT Systems installation, configuration, and administraton

· Knowledge of:

Cyber Security concepts and implementation

iOS and Android platforms

Microsoft Project

Minimum Qualifications

· Min. Diploma in Electrical or Electronics Engineering, or equivalent practical experience

· Practical experience in:

System set-up, installation, servicing, troubleshooting, and maintenance

Attributes

· Critical thinking and problem-solving skills

· Strong interest and awareness of new technologies

· Proactive with good time-management skills

· Good interpersonal, analytical and communication skills;

· Ability to:

Multi-task, prioritize activities, work independently and calmly under pressure

Interact positively, clearly and professionally with peers, customers and vendors

Anticipate and take proactive actions

The Ideal Candidate

· You possess big picture thinking, a willingness to learn, dive into unfamiliar systems and resolve complex issues both from a business and technical perspective

Salary Range

· SGD 3.0k – SGD 4.5k

• Configure semiconductor backend equipment.
• Align equipment/modules and perform vision alignment and calibration.
• Conduct machine checkout procedures.
• Provide technical support on-site, both domestically and internationally.

Requirements:

• Nitec in Engineering or equivalent.
• At least 1 year of relevant working experience
• Proficient in machinery automation, including electrical, servo, sensor, and pneumatic systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Our client has more than 20 restaurants in Singapore that provide various dining concepts that refined tastes of both local and international food enthusiasts.

• Responsible to source for new or alternative supply on products and services.
• Manage purchasing activities and services based on company's needs.
• Negotiate optimal prices for goods and services while maintaining quality standards.
• Supervise process and supplier performance and resolve issues with suppliers.

Requirements:

• Diploma in Procurement and Supply Management or equivalent
• At least 2 years of hands-on experience in procurement or purchasing specifically in the F&B industry.
• Proficient in MS office and SAP.
• Team player with good interpersonal and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client has more than 20 restaurants in Singapore that provide various dining concepts that refined tastes of both local and international food enthusiasts.

• Manage user and client administration, authorization management, system performance, audit management, transport management, background jobs, patch installations, system backups and recovery, kernel upgrades, and OS and database maintenance.
• Administer SAP Business Continuity Planning and Disaster Recovery management.
• Responsible for SAP system architecture, hardware, and integration landscape.
• Maintain optimal server performance and perform preventive maintenance to ensure smooth daily operations.

Requirements:

• Degree in Computer Science or equivalent.
• At least 2 years SAP Basis Administration experience
• Familiar with S4/HANA and NetWeaver technologies.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client has more than 20 restaurants in Singapore that provide various dining concepts that refined tastes of both local and international food enthusiasts.

• In charge of implementing and managing food safety and quality assurance programs across the Central Kitchen and all outlets.
• Perform training in SOPs, food hygiene and food handling techniques.
• Work closely with vendors and contractors on maintenance matters concerning to food safety and QA issues.
• Ensure all SOPs are adhered to at Central Kitchen & outlets

Requirements:

• Diploma in Food Science & Technology or related field
• At least 2 years of QA experience in the F&B industry.
• Meticulous and highly motivated.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client has more than 20 restaurants in Singapore that provide various dining concepts that refined tastes of both local and international food enthusiasts.

• Supervise the FP&A team to ensure that data is regularly updated and maintained accurately and promptly.
• Direct the FP&A team in completing and analysing the company’s financials, including P&L analysis, cost variance analysis, and budget vs. actual performance assessments.
• Conduct financial analysis and modelling, including cash flow forecasting, project evaluations, cost-benefit analysis, and investment appraisals.
• Find opportunities for process improvements in the FP&A function.

Requirements:

• Degree in Accounting or equivalent.
• At least 3 years of FP&A experience in F&B/Audit industry.
• Strong communication, analytical and problem-solving skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client is a prominent construction firm in Singapore, offering comprehensive and integrated services within the construction sector.

• Coordinate design drawings with consultants to adhere with requirements of the authorities.
• Review and give solutions to technical problems and plan, monitor and report shop drawing production progress.
• Handle technical submissions for materials, construction methods and C&S shop drawings.

Requirements:

• Professional Engineer Registered with the PE Board.
• Degree in Civil Engineering or equivalent.
• At least 3 years of design working experience with main contractors.
• Familiar in British and Singapore Design Standards.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client specializes in power solutions, ensuring the delivery and maintenance of electrical supply.

• Perform technical assistance for different components and systems in power management and backup solutions.
• Liaise with end-users for on-site installation, commission, repair and maintenance.
• Ensure on-site work are carried out in safe manner and comply to safety measures.
• Monitor on maintenance contract to ensure work is carried out timely.

Requirements:

• Diploma in Electrical/Electronics Engineering or equivalent.
• At least 4 years of experience in offering technical support in the UPS/DC Power sector.
• Strong interpersonal, communication and presentation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Descriptions:

• Ensure smooth daily administration and operation of the office.
• Planning and implementing the global administrative and general affairs management system, including the establishment of various standard forms, meeting SOP, introduction, and teaching of clerical tools, etc.
• Upkeep cleanliness and maintenance of facilities including liaising with vendors, upkeep of first aid supplies and fire-fighting equipment, ensuring reception and meeting rooms readiness at start and end of day.
• Record and update office inventory, ordering of stock.
• Manage procurement and replenishment of office, centers’ required consumables, stationery, and supplies.
• Provide logistics support such as room booking, prepare beverages, projector etc.
• Diary management and arranging appointments, booking meeting rooms and conference facilities.
• Other duties as assigned by Senior Management.

Job Requirements:

• 3-5 years relevant experience, such as co-working or sharing office management experience.
• With developed global administrative affairs, property management capabilities and SOP establishment experience is a plus.
• With project management experience is a plus.
• With office renovation experience is a plus.

Operate Prime Mover from point to point within Pasir Panjang Terminal

Requirements:

- Minimum PSLE

- Training provided for untrained applicants.

Benefits :

- Permanent Full-time Position

- Attractive Salary Package & CPF

- Comprehensive training with allowance.

- Career Growth Opportunities

Description:

- Berthing & un-berthing vessels

- Container lashing/un-lashing operations on-board vessels

- Coning & de-coning operations

Requirements:

- Must be able to work at height

- Minimum educational requirement of PSLE

- No experience required. Training will be provided.

Benefits :

- Permanent Full-time Position

- Attractive Salary Package & CPF

- Comprehensive training with allowance.

- Career Growth Opportunities

IT Operations Coordinator

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a IT Operations Coordinator to ensure smooth infrastructure operations and deliveries are processed efficiently.

Responsibilities:
- Oversee the end-to-end logistics of equipment deliveries to data centers, warehouses, and other relevant locations.
- Liaise with vendors, suppliers, and third-party logistics partners to manage orders, deliveries, and any issues or delays.
- Ensure that all equipment and shipments are verified upon delivery, checking for accuracy against purchase orders, shipping manifests, and packing lists.
- Act as the primary point of contact for all logistics-related queries from internal teams, external vendors, and data center personnel.
- Maintain detailed and organized records of all logistics-related activities, including delivery schedules, vendor communications, and access permissions.

Requirements:
- Experience in logistics coordination, vendor management, or similar roles, preferably in a network, IT, or data center environment.
- Vendor management and procurement processes

Additional Information:
- Location: HarbourFront
- Working hours: Monday to Friday, 9 am to 6 pm, Weekend work once a month with compensated off
- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.
- Occasional travel to data center locations.
- Start off as a 1-year contract with 2 months' notice period.

Work Location: City Hall

Work Days/Hours: Monday - Friday, 8.30am - 6.00pm

Job Description:

• Collect prices via fieldwork from selected establishments (e.g. wet markets and hawker centres) across Singapore.
• Make clarifications with survey respondents.
• Assist in data entry or any other admin matters.

Requirements:

• GCE O Levels with 3 passes (to attach O level cert)
• 1 year of relevant customer service, sales or surveying experience
• Basic use of mobile devices, tablets, to surf the internet and input of information in web-based forms.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Description

As a UI/UX Designer, you will be responsible for designing intuitive and visually compelling user interfaces across multiple projects, including Project WATT and other company initiatives. Your role requires balancing creative design with technical feasibility, ensuring a seamless user experience across web and mobile platforms. You will collaborate closely with cross-functional teams to deliver designs that align with business objectives, technical requirements, and user needs.

This position requires strong organizational and multitasking skills, as you will be managing design work for multiple projects, maintaining consistency, and adhering to deadlines.

Responsibilities

• Design and deliver user interfaces for multiple projects, ensuring consistency and usability across all touchpoints.
• Collaborate with developers, product managers, and other stakeholders to gather requirements and create designs that meet project goals.
• Develop and maintain design systems, style guides, and reusable components to ensure visual and functional consistency across projects.
• Conduct user research and usability testing when required to refine designs based on user feedback.
• Create wireframes, prototypes, and high-fidelity mockups to effectively communicate design ideas.
• Optimize UI/UX designs for accessibility, performance, and cross-platform compatibility.
• Balance workload and prioritize tasks across multiple projects to meet deadlines and maintain high-quality outputs.
• Stay updated on the latest trends in UI/UX design and tools, applying them to improve design quality and efficiency.

Requirements

• A bachelor’s degree in Design, Human-Computer Interaction, or a related field, with at least 3 years of experience in UI/UX design. Equivalent experience in managing multiple projects simultaneously will be prioritized.
• Strong portfolio showcasing UI and UX design work across web and mobile applications, preferably for diverse projects.
• Proficiency in design tools such as Figma, Adobe XD, or Sketch, and experience with prototyping tools like InVision.
• Solid understanding of user-centered design principles, layout, typography, and interaction design.
• Proven ability to manage design workflows across multiple projects, ensuring timely delivery and consistent quality.
• Familiarity with front-end development principles (e.g., HTML, CSS, JavaScript) for effective collaboration with developers (coding skills not required).
• Excellent organizational and time-management skills, with the ability to prioritize tasks in a dynamic work environment.
• Knowledge of accessibility standards (e.g., WCAG) and usability best practices is a plus.
• Strong communication and collaboration skills to work effectively with cross-functional teams.

Reporting to:

Technical Lead

Responsibilities

• Manage Service Parts and Accessories order and supply within and outside Asia Pacific regions
• Order management to ensure smooth order receiving and processing
• Supply Operation. Handle enquiries from Distributors. Liaise with forwarders and suppliers on shipments arrangement
  Handling of shipment documentation, e.g Invoice, Packing list, Bill of Lading etc to ensure smooth custom & clearance by importers. Handling of warranty claims, short mispacking report and logistics quality problem report
• Handles SAP Payment of supplier and buyer invoices
• Prepare monthly report to report on KPI results

Requirements

• Degree in Logistic related, no experience is welcome, with 1 to 2 years working experience in similar job scope is preferred
• Effective verbal and written communication skill
• Strong analytical thinking and negotiation skills
• Self -Starter, well -organized & have a flair for numbers
• Eager & fast to learn, open minded for feedback and improvement
• Highly competent with MS Office (Power Point, especially Excel, Access)
• Power BI will be an added advantage
• A team player with strong sense of responsibility, able to work independently, mature, self-discipline with good time management
• Willing to travel to Asia If needed
• Job Reference: QVR9V738

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Client Care Specialists manage customer queries and concerns for our e-commerce direct-to-consumer (DTC) business.

In this role, you will handle customer inquiries, process orders and modifications, & escalate issues across various communication channels. Success in this role requires maintaining composure under pressure and proficiency with computer systems.

YOUR NEW JOB

• Act as the first line of contact in addressing clients’ queries and needs; proactively solve issues while delivering a differentiated experience at every touchpoint and ensuring service standards are observed.
• Engage clients and build long-term relationships by going the extra mile, keeping in mind clients’ satisfaction as a core service value.
• Demonstrate sound understanding and knowledge of other products and services to be able to address general queries.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Respond promptly to customer inquiries through various channels.
• Acknowledge and resolve customer concerns efficiently.
• Process orders, forms, applications, and requests accurately and promptly.
• Keep detailed records of customer interactions, transactions, comments, and concerns.
• Communicate and coordinate with colleagues to resolve issues.
• Ensure customer satisfaction and provide professional customer support.
• Provide feedback on the efficiency of the customer service process.
• Assist in managing and training junior customer service representatives as needed.
• Contribute to data entry, order processing, problem-solving, inventory analysis, and customer correspondence.

WHAT IS NEEDED FROM YOU

• Minimum of 3 years of experience in customer service.
• Proven client care experience.
• Demonstrated ability to proactively address clients’ needs and resolve issues.
• Proficiency in using Airtable & Microsoft Office
• Fluency in English, written & verbal.
• Excellent interpersonal and communication skills; ability to engage customers and build strong relationships internally and externally.
• Demonstrates maturity, logical thinking, and critical decision-making.

WHAT WILL MAKE YOU STAND OUT

• Customer service experience in fashion or luxury retail
• Worked in fast moving SME
• Bachelor’s degree or equivalent
• Self-driven with a flexible mindset.
• Positive attitude, empathy, and resilience when addressing clients’ queries and needs.
• Possesses a ‘growth mindset’ and is self-motivated; willingness to reflect and embrace continuous self-improvement and development.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are seeking a detail-oriented and highly organized individual as a Bank Operations Technology Coordinator, to support the Network & Hosting Team of our client in Singapore, which is a top global investment bank.

In this role, you will be responsible for coordinating the timely and accurate delivery of network and hosting infrastructure equipment to data centers, warehouses, and other critical facilities of the bank. You will work closely with vendors, logistics teams, and internal stakeholders to ensure that all deliveries are processed efficiently, and items are received accurately. Your role is essential to maintaining smooth operations for network infrastructure deployments and supporting the hosting environment's needs.

Key Responsibilities

Delivery Coordination:

• Oversee the end-to-end logistics of equipment deliveries to data centers, warehouses, and other relevant locations.
• Coordinate with internal teams to ensure timely ordering and procurement of required items, ensuring all equipment is ordered according to project specifications.
• Track and monitor the status of orders and shipments, ensuring that deliveries are on time and accurate.

Vendor and Supplier Management:

• Liaise with vendors, suppliers, and third-party logistics partners to manage orders, deliveries, and any issues or delays.
• Ensure that vendor documentation (such as invoices, packing slips, etc.) is complete and accurate.
• Track vendor performance and report any discrepancies or issues that may impact delivery timelines.

Data Center Access Coordination:

• Request and manage access passes for entry into data centers, ensuring that all passes are prepared and ready for delivery teams.
• Work closely with security and facilities teams at data centers to ensure that delivery teams and equipment are properly authorized for entry.
• Ensure compliance with all data center protocols regarding access, safety, and security.

Delivery and Equipment Verification:

• Ensure that all equipment and shipments are verified upon delivery, checking for accuracy against purchase orders, shipping manifests, and packing lists.
• Document any discrepancies or damages in delivery, escalating issues as needed to the relevant teams for resolution.
• Perform initial inspections and quality checks to ensure that items received are in good condition and meet project requirements.

Logistics Documentation:

• Maintain detailed and organized records of all logistics-related activities, including delivery schedules, vendor communications, and access permissions.
• Report on logistics performance and provide feedback to relevant teams for continuous improvement.

Stakeholder Communication:

• Act as the primary point of contact for all logistics-related queries from internal teams, external vendors, and data center personnel.
• Provide regular updates on the status of deliveries, ensuring all stakeholders are informed of any issues or delays.

Other Duties:

• Perform additional duties and responsibilities as needed to support network infrastructure projects and hosting operations.

Qualifications

• Experience: At least 1 year of relevant experience in logistics coordination, vendor management, or similar roles, preferably in a network, IT, or data center environment.
• Education: Bachelor’s degree in Business, Logistics, Information Technology, or any other field

Skills & Abilities:

• Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with internal teams and external vendors.
• Attention to detail and accuracy in handling equipment deliveries and documentation.
• Familiarity with data center operations, network infrastructure, and hosting environments (advantageous).
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

Preferred Qualifications

• Experience working in data center or network infrastructure environments.
• Knowledge of industry-standard logistics practices and shipping methods.
• Familiarity with vendor management and procurement processes.
• Experience in coordinating equipment deliveries in high-security environments.

Working Conditions

• Office and data center environment.
• Occasional travel to data center locations may be required.
• Ability to work outside of normal business hours (Saturday or after 6pm) is required for the role to coordinate deliveries or handle urgent requests.

Responsibilities

• Calculating material quantities and costs, labour costs and an achievable project timeframe
• Liaise with sub-contractors and suppliers and other relevant technical personnel for quotations
• Submission of progress claims and variation claims
• Work closely with Project Team members on costing for projects
• Valuation and assessment of payment claims by sub-contractors
• All other QS related job

Requirements

• Diploma or Degree in Quantity Surveying / Building construction or other relevant discipline
• Minimum 2 years of relevant experience preferably in Building construction industry
• Proven working experience as a Quantity Surveyor in the construction industry
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Strong working knowledge of Microsoft Office

PURPOSE

To actively involved in UAT execution and test plan review to prepare for the product launch or enhancement to product or system.

When the need arises, this candidate will be required to do first level CDD checks for New Business Applications and help out in incoming

mails sorting and scanning.

KEY ACCOUNTAIBILITIES

• User Acceptance Test for newly developed products and or enhancement to product or system
• To execute test plan and record test results accurately
• Identify, record and document defects timely
• Ad-hoc tasks/duties as assigned by the manager

QUALIFICATIONS / EXPERIENCE

• O or A level holders
• IT Savvy
• Positive work attitude.
• Ability to work in a fast-paced and deadline-oriented environment.
• Self-motivated with critical attention to detail, deadlines and reporting.

KNOWLEDGE & TECHNICAL SKILLS

• High degree of proficiency in system and internet applications, Outlook & Internet applications.
• Good understanding of life insurance product and/or claims.