Company Description:

Our client is an edtech company founded in 2013 from the idea that through personalised education, we can transform students into the world’s leaders of tomorrow. Since then, they have rapidly grown a mission-driven team who are dedicated to building the education system for the 22nd century. Their network includes 2,400 tutors and consultants worldwide who work with over 20,000 students. Their tech platform connects tutors and mentors to high school students aiming to achieve admission and scholarships to top universities in the US, UK and beyond.

Role Description:

This hybrid full-time position, based in Singapore, is ideal for a candidate who can build rapport easily, is customer-obsessed, and possesses a growth mindset. The role serves as the first point of contact for incoming leads and potential clients, ensuring a seamless customer experience across various Crimson programs. Key responsibilities include managing, contacting, and qualifying inbound warm/hot leads, providing resources to inform them about opportunities with Crimson, and collaborating with a high-performing team to deliver an exceptional experience to potential Crimson students

Responsibilities

● Making calls and responding to enquiries from leads to qualify them for sales processes, ensuring that data is diligently, accurately entered and managed within Crimson’s Client Relations Management (CRM) system Salesforce

● Updating the record of these leads and tracking their movements to the next stage of the sales pipeline in Salesforce

● Track Crimson events and plan accordingly to reach out to the event leads

● Schedule meetings for the leads to meet with Crimson’s Academic Advisors and Country Manager

● Planning and running local events to increase brand awareness for Crimson

● Establish, develop and maintain positive and professional customer interactions and relationships for Crimson

● Continuously improving sales techniques, processes and enhancing industry knowledge

● Engaging in outreach activities such as presenting at school talks, careers expos, and Crimson seminars when required

● Attending industry events as required

● Collating fortnightly sales reports in an accurate and concise manner for management

Requirements and Skills

● Proficient in Mandarin and English- Spoken/Written

● Experience in Customer Service, Customer Success

● Experience in university admissions (US & UK as priority) will be preferred but not required

● Excellent communication skills

● Excellent organisation skills

● Professionalism, Time and Stress Management, Confidence, Positive attitude (patience, empathy), Willingness to learn and go the extra mile

● Experience in the Education or professional services (e.g. marketing agency, financial services, management consulting, hospitality, etc.) sector and using CRM (Salesforce) and multiple systems and platform

Overview: The Investor Relations Manager is responsible for managing communication and relationships between the company and its shareholders, investors, analysts, and other key stakeholders. They play a crucial role in representing the company to the investment community and ensuring transparency in financial reporting and communications. The Investor Relations Manager reports to the Investor Relations Head.

Responsibilities:

• Develop and implement the investor relations strategy in alignment with the company's objectives to maximize shareholder value and investor confidence.
• Act as a primary point of contact for investors, analysts, and financial institutions, addressing inquiries, providing information, and managing relationships.
• Prepare and review financial reports, presentations, press releases, and other investor-related communications to ensure accuracy, consistency, and compliance with regulatory requirements.
• Monitor and analyze industry trends, market conditions, and competitor activities to provide insights and recommendations on investor sentiment and perception.
• Organize and participate in investor conferences, roadshows, and corporate events to promote the company and attract potential investors.
• Coordinate earnings calls, investor meetings, and analyst briefings to discuss the company's financial performance, strategic initiatives, and outlook.
• Maintain the investor database, track shareholder ownership, and analyze shareholder profiles to inform investor targeting and engagement strategies.
• Collaborate with internal teams, such as finance, legal, and communications, to ensure alignment and consistency in messaging and disclosure practices.
• Stay abreast of regulatory developments, disclosure obligations, and best practices in investor relations to ensure compliance and transparency.

Qualifications:

• Bachelor's degree in Finance, Business, Economics, or related field; relevant certifications (CFA, IR certification) are a plus.
• Proven experience in investor relations, finance, corporate communications, or related fields, preferably in a publicly traded company or financial services industry.
• Strong understanding of financial markets, accounting principles, and SEC regulations governing disclosure and reporting requirements.
• Excellent communication skills, with the ability to convey complex financial information in a clear and compelling manner to diverse audiences.
• Detail-oriented with strong analytical skills to interpret financial data, trends, and investor feedback.
• Relationship-building skills and the ability to establish and maintain effective relationships with investors, analysts, and other stakeholders.
• Proficiency in investor relations tools and software, financial analysis, and presentation software (e.g., Bloomberg, FactSet, PowerBI).
• Ability to work collaboratively in a fast-paced environment, prioritize tasks, and handle confidential information with discretion.

Finance & Admin Executive

Monday to Friday | 9am to 6pm

Basic Salary: $2500 - $2800 + AWS + PB

Address: Clementi

Requirement

• At least 1 year of relevant Finance/accounting experience

Responsibilities

• Obtaining information from donors / team members, data entry of donor particulars, and issuance of tax deduction receipts / thank you letters to donors.
• Reconciliation of bank statements, petty cash balance and stock of groceries / vouchers
• Preparation of payment vouchers and other finance-related matters
• Maintaining proper filing of finance and admin records to facilitate year-end audit process
• General office admin work such as facilities management (e.g. follow-up with air-con servicing and pest control vendors), office supplies (e.g. stock-take and ordering new supplies)
• Other duties as assigned by the Finance Manager or CEO

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

About the Risk Management Institute

Risk Management Institute (RMI) aims to be a world-class centre in risk management through research, education and training, and is striving to become a local, regional and global knowledge and research centre for risk management and related fields.

Duties & Responsibilities:

To assist with the institute through a variety of administrative duties, including organizing and execution of annual workshop and conferences:

• To provide general administrative support to the institute and running of events such as central banker’s workshops and annual conferences, communication with partnering institutes etc.
• Support in planning the visits for RMI’s distinguished and academic visitors.

To assist with RMI’s branding & marketing efforts as well as social media presence:

• Design and create e-flyers for various events and program organized by RMI.
• Maintain RMI’s website with regular updates to keep the webpages up to date.
• Assist in creating relevant LinkedIn posts for the institute’s activities and events and support in curating newsletter content.

To assist in the collaboration with client on training requirements and provide support in planning, organizing and executing of the training Programs (local and overseas):

• Collaborate closely with clients on training requirements to customize local and overseas training program according to their needs.
• Assist in maintaining good relationship with key clients.
• Collate and analyse feedback from clients and market demand information to provide inputs and suggestion on curriculum and trainers.
• Responsible for the delivery of programs – including preparing printing, catering, venue, claims & audit documents, registration, attendance, enrolment and assessment matters and ensuring smooth delivery of finance and administrative matters.
• Managing of examination and administrative matters if needed
• Handling of enquiries and making sure that students’ needs and enquiry are handled with care.
• Assist in preparing training proposal, budget, etc.
• Coordinating course development

Qualifications

Requirements:

• Diploma or degree holder
• At least 3-5 years of experiences
• Proficiency with MS office applications
• Good communications skills
• Strong attention to details and able to multi-task
• Able to work well independently
• Experiences in social media content management and business development, event management would be preferred

About the role

The APAC Sales team is seeking a proactive and results-driven commercial Manager – Maritime who is excited at the idea of selling a disruptive technology solution in the commodities market and maintaining building on clients’ relationships through renewals, upsells, and cross-sells!

Responsibilities

• Make daily outbound contacts by email, chats, and, most importantly, phone. We want someone not afraid of cold calling or reaching out to senior executives.
• Setting up meetings, interacting with decision-makers, following up on data queries, and pitching value based on a value-based selling approach.
• Maintaining accurate customer and sales information in our internal CRM. We are looking for people with great drive and team spirit, who can multi-task and can offer solutions
• Experience in the shipping, maritime, and/or container
• Work alongside internal teams including pre-sales and research teams to engage existing and new users

Requirements

• Around 3-6 years of working experience in a sales role (exposure to the maritime market would be a strong plus)
• Good English level and great presentation skills with an excellent ability to convince and relate to prospects and clients.
• Experience in Sales selling solutions in the Maritime, Commodities, and/or selling B2B SaaS or data solutions.
• Familiar with and have contacts within the maritime community
• A proactive ‘hunter’ mentality with a strategic mindset
• A team player who always puts the business first with an eye on maximizing you and your team’s long-term gains
• Great attitude and motivation

• Conducting bell service activities such as luggage service upon guest’s arrival and departure, luggage storage, message service fax delivery, parcel and mail hand-over, information service and other related tasks.
• Opening door of the car for the guest in a professional manner at the main entrance of the hotel and assisting to unload the luggage if any.
• Rooming the guest in a professional way, which includes addressing the guest by name, holding the lift for guest and extending hotel introduction to guest, etc.
• Assisting to arrange for transport for hotel guest.
• Applicants must be willing to work shift duties including weekends and public holidays.
• Pleasant disposition with good interpersonal skills.
• Physically fit to lift heavy luggage.

Project Admin Assistant [1 Year Contract]

Salary: $2, 000 - $2, 500
Working Days: Mon - Friday, 8.30am – 5.15pm
Location: Office - Boon Lay

Job Responsibilities:

• Support department for daily and administrative works
• Prepare, compile and update Operation and Maintenance Manual for submission.
• Raise Material Requisition (MR) using in-house BC system.
• Assist in sourcing for products, project documentations.
• Assist to liaise with manufacturers and suppliers for product information.
• Assist to monitoring and updating of project deliveries trackers.
• Assist in compiling project material costs of purchased goods and tools record.
• Assist to generate reports, data, and other relevant documents as per project requirements.
• Assist in project monthly progressive claim tabulation.
• Any other ad-hoc duties as assigned.

Job Requirement:

• With relevant working experience in admin / project support duties.
• Familiar with Aconex Submission procedure would be added advantage.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Junior / Senior Logistic Officer

Basic Salary: $2,000 – $2,700 + OT
Working Days: Mon - Friday 9 am - 6.30pm
Address: Jurong East

Primary responsibilities

• Responsible for managing and coordinating Sea Export shipments.
• Ensure customer requirements are met and documentation is accurate and precise.
• Ensure Fully Compliance on Workplace Safety & Health Procedure
• Ensure completing the task or duties assigned with accuracy by continuously monitoring and managing costs, timelines and service quality.

Duties / Scope of work

• To ensure accurate and timely production of relevant export documentation and declarations (eg. HB/L, MBL, manifest, pre-alerts), customs declaration, Trade-net operations.
• Perform general shipping functions including system data entries.
• Coordinating and resolve shipment issues
• To communicate efficiently with customers, shipping lines, transport team, trucking partners and overseas offices in order to ensure smooth pickup/ delivery of the shipments.
• Ensure customer requirements are meet, customers are up-to-date on their orders and documentation is accurate and precise.
• To ensure related charges are billed and collected timely from the consignee or its agent
• Ensure all transactions are handled in an accurate, complete and timely manner
• To effectively follow up with warehouse/oversea offices on any short-landed, damaged or discrepancy cargo
• Answering to customer's inquiries and handling customer's complaints.
• Preparing of payment vouchers, verification of vendor costings, closing of all shipment files and filling of documents.
• To liaise with ocean carriers and master co-loaders on shipment booking and checking on schedule, space and equipment availability
• Any other task assigned by the superior

Qualifications

• Min. Diploma or higher
• Knowledge in freight forwarding, import & export procedure or permit declaration.
• Willing to work OT if required.
• Short notice Preferred

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Finance & Account Executive

• Mon-Fri 8.30AM to 5.30PM
• Tuas
• $3000 - $5000

Requirements:

• Degree in finance, accounting, or a related field.
• Minimum of 4 years in a finance or accounting role and be well versed in handling multiple accounts including construction work in progress accounts.

Job Description and Responsibilities

• Financial Reporting and Analysis: Prepare monthly, quarterly, and annual financial reports. Analyze financial data to identify trends and provide insights for decision-making. Ensure compliance with financial regulations and standards.
• Budgeting and Forecasting: Assist in the preparation and planning of budgets. Monitor and report on budget variances. Develop financial forecasts to support strategic planning.
• Accounting Operations: Oversee daily financial transactions, including accounts payable and receivable. Reconcile bank statements and manage cash flow. Maintain accurate financial records and ensure they are up-to-date.
• Audit and Compliance: Participate in internal and external financial audits. Ensure adherence to financial policies and procedures. Implement and review financial controls to mitigate risks.
• Financial Strategy and Planning: Provide financial insights and recommendations to senior management. Develop and implement financial policies to improve operational efficiency. Supports the GM in strategic financial planning and decision-making
• Team Management: Supervise and train finance assistants. Coordinate with other departments to ensure smooth financial operations, costing and tracking efficiency. Conduct performance evaluations and provide feedback to team members.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Purchasing Executive

5.5 days
Mon-Fri: 9am-530pm || Sat: 9am-12pm
$2800-$3800
Pioneer (Transport Provided from Joo Koon MRT)

Job Scope:

• To perform company requisitions and purchases in accordance to policies & procedures
• Liase with supplier on price negotiation, delivery, quality, discrepancies, etc
• Compare and evaluate offers from suppliers
• Issuance of Purchase Order
• Explore new suppliers with better quality, price, service and commercial terms
• Updating of approved supplier/vendor list in the server
• Assist in preparing cost budget
• Preparing cost report
• Other related duties as assigned by superior

Job Requirement:

• Experience in purchasing/QS
• Minimum Diploma level or equivalent with at least 1-2 years of relevant working experiences
• Hands-on experience with purchasing software

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Admin Executive
• Salary: $3,200-$4,000
• Mon to Friday 8am to 5pm
• Location: Penjuru Lane (Transport provided @Jurong east)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibilities

• Prepare correspondence emails, letters, statements, documents, and reports
• Draft company's policies, regulations, rules, and supervise the implementation.
• Manage filing and document control for company policies, regulations, SOPs, contracts & agreements, reports, and other administrative documents.
• Possess legal knowledge and liaise with lawyers when required.
• Fully in charges the administration department and manage administrative issues for the company.
• Process administrative work related to government authorities, associations, the company’s head office, customers, and visitors.
• Handle administrative and logistical arrangements for customers and visitors.
• Organize events by coordinating with relevant departments for planning and implementation.
• Collect training requirements from relevant departments, prepare the company training plan, and supervise its implementation.
• Collect and arrange daily and weekly activities for company management.
• Manage vehicles and drivers for the company.
• Provide backup support for colleagues in IT and HR positions.
• Undertake any other ad-hoc tasks and duties as assigned by superiors.

Job Requirements

• Min 2 years of working experience in administration

Reservations Agent

The primary role is to provide professional customer service support via telephone or email correspondence, ensuring information furnished to guests are accurate and appropriate.

Reservations agents are also expected to work with affiliates and chauffeurs to ensure timely reporting in assignment. He/she will ensure data entry is seamless.

Job Scope:

Responsibilities:

• Attend to inbound and outbound calls and assist with transport and concierge bookings for clients.
• Perform calls to affiliates and drivers daily for job reminders.
• Ensure that all correspondence is replied within 24 hours.
• Ensure follow-ups are done promptly.
• Engage in active listening with callers, confirming and clarifying information when necessary.
• Being patient and diffusing angry clients if necessary.
• Proficient with usage of system (Training will be provided), have experience in using Microsoft Office applications (Word, Excel, Outlook).
• Ability to provide quotations to clients and upsell when applicable.
• Ensuring proper handovers to next shift to ensure timely follow-ups to clients.

Requirements:

· Experience working in Transport/Hospitality industry will be an advantage.

· Great communication skills in both written and spoken English

· Excellent telephone etiquette.

· At least 2 years of working experience in a corporate environment.

· Organised and able to effectively multi-task.

· Proficient in MS Office. Good computer skills.

· Able to do shift work, weekends and Public holidays.

Job Description

• Preparation of financial proposals to be presented to clients.
• Assist with structuration of facilities and coordination with Lawyers and other Departments from the bank.
• Research on potential business opportunities and contribution to new business development.
• Preparation of credit applications.
• Monitoring of risk and financial covenant.

Skills & Qualification:

• Degree preferably in Finance or Accountancy and possess basic financial analysis skill
• Ability to communicate effectively both verbally and in writing
• Solid work ethic and integrity
• Strong attention to detail
• Ability to follow established procedures and policies
• Proficient PC skills including Excel, Word and Powerpoint software
• Ability to work closely and effectively with other teams
• Must be able to read, write and speak French as the incumbent acts as a liaison officer between Singapore branch and head office in Paris
• Must be able to translate documents from French to English and vice versa

Footnotes:

1. Personal data collected will be used for recruitment purposes only, and the data collected will be anonymized or deleted when there is no longer a business or legal purpose for such personal data.

2. We regret that only shortlisted candidates will be contacted.

• 5+ years of professional experience in QA / Testing and agile methodology
• Skilled in both Manual and Automation testing
• Tooling experience in SQL Server/DB2/SQL, SOAP UI, XML, JIRA knowledge
• Experience in Selenium, APPIUM, KATALON, TOSCA, API, WINDMILL is required
• Good team player, fast learner and good analytical skills
• Strong knowledge of software QA methodologies, tools and processes
• Hands-on experience with automated testing tools
• Experience with performance and/or security testing is a plus

We are looking for a Housekeeping Supervisor to join our exciting and fast-growing company. Based at Dao by Dorsett AMTD Singapore, you have an important responsibility - but like all positions in Dorsett, you are not alone! We are here to assist by supporting you with great practices. You will have the chance to work with a great team of people, and more importantly, we will provide you a career with Dorsett and give you an opportunity to be yourself.

Description:

• Responsible for cleanliness and maintenance of all areas according to set standards.
• Conduct daily briefing. Plans the work of the shift and the assign all associates in the designated areas.
• Responsible for all landscaped area and all plants and flower arrangements within and outside the building.
• Trains all associates and monitors their performance
• Guest satisfaction index to be maintained at the set standard.
• Prepare Welcome Hampers for VIP/ Special request.
• Responsible for documentation and report generation pertaining to lost and found, linen, uniform, room and laundry, key control etc.
• Ensures safety of all team members and safety of guests and their belongings.
• Responsible for maintaining all reports and documents pertaining to guest service and resource handling.
• Maintain all equipment and machinery in their area of work and follow safety standards.
• Ensure that the quality of all linen and uniform both for internal and external guests is checked against the set standards.
• Follows the discard schedule and also ensures that all linen and other items are tagged correctly.
• Responsible for spot checks of all linen items, room set up, key control, uniform, etc.
• Supervises outsourced contractors to ensure contractual compliance
• Plan and implement preventive maintenance and cleaning schedules for all areas.
• Liaise constantly with Front Office and Engineering to make sure the maintenance job is completed.
• Any other duties as directed.

Requirements:

• Minimum of 2 – 4 years in Housekeeping related operations.
• Good knowledge of Housekeeping is mandatory.

• Location: 16 Jln Kilang, Singapore 159416
• Working Day : Monday - Friday
• Working Timing : 9am-6pm ( Flexi)
• Salary : $5,000

Main Responsibilities:

• Reports to the Group Finance Manager.
• Responsible for all day-to-day accounting, financial reporting, taxation and involved in operations matter such as arranging for delivery, sales order and Purchase order.
• Handles a full set of accounts, monitors AR, AP and payroll, and assists in compliance with local statutory requirements, e.g., audit, tax, company law and secretarial issues.
• Ensure timely preparation and submission of monthly management reports to regional headquarters.
• Liaise with auditors, tax agents, banks, company secretaries, government and other statutory bodies; and
• Ensure effective management of treasury and proper utilization of funds with updated cash flow report.

Requirements:

• Minimum a Degree in Accountancy or its equivalent with at least 4 years of relevant working experience.
• Possess sound knowledge of accounting practices, tax laws and regulations.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Scope of Work:

• Payroll process including but not limited to receiving data inputs from various parties and through the system
• Verification of data against supporting documents
• Ensuring that data is correctly interfaced from Workday to Excelity
• Manage payroll process to ensure that resignees are encashed their outstanding leave balance and withholding of salary until verification that Exit Clearance is completed
• Prepare accounting entries for accruals (E.g. Bonus, CPF, Leave, Claims)
• Manage the claim and reimbursement process for Government Paid Leave (e.g. childcare, maternity, paternity, shared parental leave) via the Government portal and ensuring relevant journals are posted
• Manage secondment billing for seconded staff
• Support regular payroll audits by internal and external auditors, including but not limited to the preparation of payroll figures and documents requested by auditors and key personnel remuneration reporting
• Any other ad-hoc matters

Requirements:

• Minimum Diploma in Accountancy / Finance or other related field
• Experience in payroll of more than 500 headcounts
• Experience in software system Workday or Excelity added advantage\

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy.

EA License No. 90C3494

EA Registration No. R1441973 | Winson Chng

Responsibilities:

• Responsible for leading the software development in R&D centre and co-innovation with customers
• Work closely with headquarter and oversea branch offices to develop global products
• Drive the product planning, development to maintenance for control systems
• Provide strong leadership for members with specific skills on software development for control system
• Mentor team members and foster knowledge sharing

Requirement:

• Master / Degree in Engineering, Science, Management
• Minimum 5 years of relevant experience in technology development, research, or innovation in sensing, control and optimization.
• Proven track record of leading successful grant applications, research collaborations and projects execution.
• Relevant data analytics and programming skills needed to support the research work.
• Experience in handling both agile projects and an industry projects.

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

• 8 years of experience of development, design and integration of mainframe solutions
• Proficient in Cobol, JCL, Db2, Changeman, Expeditor, IBM developer(IDZ), Tivoli workload scheduler (TWS),
• Strong analytical and problem-solving ability to be able to get things done swiftly and independently.
• Experience in automated/manual testing methodologies with a focus on functional and integration testing.
• Experienced with implementing CI/CD for mainframe and GitLab facilitated software delivery.
• Understanding in webservices (SOAP/REST) and supported data structures such as XML, JSON.
• Applies well-defined and disciplined development, implementation, and production processes.
• Should possess knowledge of agile development and tools – JIRA/Confluence.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Experimental Marine Ecology Laboratory (EMEL) within the Department of Biological Sciences at the National University of Singapore is seeking to appoint a Research Assistant to work on a major new project “Maximizing the beneficial environmental effects of tropical hybrid shorelines (MaxBETH)”. This interdisciplinary research aims to determine how hybrid coastal protection systems can be implemented at large scales in Singapore as well as assessing the challenges and benefits of up-scaling and identifying the effects of hybrid shorelines on biophysical processes.

The main responsibilities of the position include:

• Carry out geochemical surveys
• Conduct field and lab work to measure carbon flux
• Assist in administrative work to support the project
• Coordinate with sister projects
• Prepare research manuscripts, reports, and presentations

Job Requirements

Bachelor’s and/or Masters degree in Earth Sciences, Geochemistry Marine Biology, Ecology, Geography, Environmental Studies, or other similar discipline. The candidates should have a strong passion for marine environment-related research. Research skills include geochemical survey techniques and analysis, sampling designs and lab protocols to measure carbon flux, statistical analysis, writing abilities, as well as the capacity to work within a diverse group of scientists, are desirable. Candidates with previous first-authored ecological publications will be given priority.

Skills:

• Geochemical survey techniques and analysis
• Sampling designs and lab protocols to measure carbon flux
• Strong written and interpersonal communication skills
• Excellent time and resource management

Experience:

• Ability to conduct survey and analytical work in field and lab
• Familiarity with nature-based solutions/ecological engineering
• Evidence of published research would be preferred

GetGo is Singapore’s largest and fastest-growing carsharing platform that enables everyone with the freedom to drive without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all.

An exciting role within our Customer and Service Excellence team that supports the GetGo Singapore community. You will be the bridge between the GetGo community and various business functions such as Operations, Marketing, Enforcement, Tech, and Customer Service. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

The working hours for this role are 10.30pm -7.30am. This is a 5 Days work week that requires to work over the both weekends + 3 week days.

This is also a 1 year contract position, convertible to full-time. Please only apply if you are able to work this shift arrangement.

Day to Day Activities

• Provide excellent customer service to GetGo’s customers
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• Share clear and accurate information when attending and responding to queries on GetGo’s official communication channels, including but not exclusive to live chat and emails
• Resolve customer enquiries and disputes efficiently, and escalate issues promptly when required
• Encourage and influence an excellent service mindset in the CX team and affirm positive behaviour
• Dealing with service failure and crisis management

Who We Are Looking For

• Passionate team member who loves to serve
• Minimum two (2) years experience as a Customer Support Specialist or similar Customer Service role, preferably with live chat support background
• Experience using help desk software such as Intercom, Zendesk is preferred
• Proficient in using Microsoft Office applications such as Excel, PowerPoint, Word
• Excellent verbal and written communication skills is a must

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values:

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!

Job Summary: The Product Manager is a key role in product development and management responsible for defining, planning, and executing the product strategy. They serve as the bridge between the development team and various stakeholders to ensure that the product meets customer needs, achieves business objectives, and remains competitive in the market.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the organization's overall goals and objectives.
   Define product goals, key performance indicators (KPIs), and success metrics.
2. Market Research:Conduct market research to identify customer needs, market trends, and competitive landscape.
   Use insights to inform product development and enhancement decisions.
3. Product Roadmap:Create and manage a product roadmap that outlines the product's short-term and long-term development plans.
   Prioritize features and enhancements based on customer feedback, business value, and market trends.
4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document product requirements.
   Create detailed product specifications, user stories, and acceptance criteria.
5. Product Development:Work closely with engineering, design, and other teams to oversee the product development process.
   Ensure that the product is developed on time, within scope, and meets quality standards.
6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
   Validate design decisions based on user feedback and usability testing.
7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
   Address and prioritize issues and defects.
8. Product Launch:Plan and execute product launches, including coordinating marketing, sales, and support efforts.
   Monitor product performance and gather user feedback after launch.
9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions.
   Continuously monitor KPIs and adapt the product strategy as needed.
10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
    Provide regular updates on product progress and outcomes.

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.
2. Experience: A minimum of 3-5 years of product management experience, with a track record of successful product launches and improvements, is usually required.
3. Market Knowledge: Strong understanding of the market, target audience, and industry trends in which the product operates.
4. Technical Knowledge: Familiarity with technology, development processes, and product management tools (e.g., Jira, Trello).
5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the product.
6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.
7. Problem-Solving: Strong analytical and problem-solving abilities to address product challenges and make strategic decisions.
8. Leadership: Effective leadership and project management skills to guide the product development process.
9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric product design.
10. Adaptability: The ability to adapt to changing market conditions and evolving product requirements.

The Product Manager plays a critical role in driving the success of a product, from concept to launch and beyond. They are responsible for aligning the product with market needs, ensuring its development, and optimizing its performance to meet business objectives and customer satisfaction.

Responsibilities

• Ensure the successful implementation of the business strategy, responsibilities, services and deliverables
• Monitor programme reporting and assist the team in reporting to senior management and stakeholders
• Establish frameworks and standards for programme and project management manage and compile programme related financial and KPI information oversee project costs and ensure finances are well managed
• Provide and maintain a capacity planning and resource tracking service across the programme
• Planned track financial reporting whilst ensuring that the programme and projects adhere to the agreed budget
• Ensure cross-programme dependencies are managed and the dependency log is accurately maintained
• Coordinate project closure to distil good practice and ensure lessons learned are logged
• Build cohesion within the team and motivate team to produce quality work
• Define and embed project control and governance
• Provide Project planning, milestone management, scope management, resource forecasting
• Financial Management; change management across the project portfolio
• Prepare regular status reporting for the engagement leadership

Requirements:

• Proven track record for planning, executing, controlling and closing projects
• Experience of managing the complete lifecycle of a project with teams of 5 to 25 people
• Experience of project management using AGILE methodology (or equivalent) for medium to large sized projects
• Strong skills in creating and maintaining project and programme plans, including risks, actions, issues, dependencies
• Highly efficient in resource planning and tasks assignment
• Knowledge of benefits and dependency mapping, risk management and resource planning
• Highly proficient IT skills in Word, Excel, PowerPoint, and MS project
• Excellent written/oral communication skills for reports and presentations.
• Diplomatic ability to influence others at all levels of the business
• Strong and demonstrated ability to build lasting relationships with key stakeholders
• Ability to competently mediate disagreements and negotiate agreeable resolutions
• Experience of Programme and project level financial management
• Experience of defining and delivering benefits realisation for projects and programme

Key Responsibilities

1. Application Development & Solution Architecture

• Lead the end-to-end design, development, and deployment of full-stack application solutions to meet complex business requirements.

• Architect robust, scalable, and enterprise-grade applications using modern frameworks such as React.js, Node.js, Java, and Python.

• Collaborate with business stakeholders to develop Proof-of-Concepts (PoCs) and Minimum Viable Products (MVPs) that demonstrate solution feasibility.

• Ensure seamless integration of applications with tools and platforms, enabling cohesive and efficient workflows.

2. Workflow & Process Automation

• Architect and implement workflow automation solutions to optimize complex business processes and enhance operational efficiency.

• Standardize and lead workflow orchestration strategies across domains like Digital Banking, CRM, Cards, Credit Origination, and Compliance.

• Design and implement automation frameworks leveraging tools like Tosca, Appium, Jenkins, and Jira, ensuring efficiency and scalability.

• Lead multi-country workflow automation rollouts, integrating automated solutions seamlessly across regions.

• Identify automation gaps, develop solutions, and continuously innovate to streamline processes while reducing manual effort.

3. AI/ML and GenAI App Solutions

• Design and implement Generative AI-powered solutions using tools such as Azure OpenAI, Microsoft AI Studio, and Microsoft Copilot Stack.

• Fine-tune and integrate large language models (LLMs) to meet client-specific needs, enhancing workflows and user productivity.

• Develop AI/ML applications to automate and optimize engineering, testing, and data provisioning processes.

• Deliver AI-driven Proof-of-Concepts (PoCs) to showcase the transformative potential of Generative AI in real-world business scenarios.

4. Leadership & Collaboration

• Mentor and upskill teams in workflow automation strategies, application development frameworks, and AI technologies.

• Collaborate with project management to design and implement enterprise-level architecture solutions that align with organizational goals.

• Drive the adoption of best practices, standards, and modern automation techniques across engineering teams.

• Act as a liaison between business stakeholders and technical teams, ensuring alignment with project goals and timelines.

5. Innovation & Strategic Initiatives

• Spearhead digital transformation initiatives by developing solutions that integrate modern technologies like AI, ML, and automation frameworks.

• Innovate reusable workflows, frameworks, and components to accelerate development and automation across projects.

• Research emerging technologies and propose strategies for integrating AI, ML, and hyperscaler cloud platforms like Azure and AWS to meet business needs.

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Required Skills & Experience

• Proven experience as an Application Development Lead, Workflow & Process Automation Architect, or Solution Architect.

• Strong expertise in application development frameworks: React.js, Node.js, Java, and Python.

• Hands-on experience in architecting and implementing workflow and process automation solutions with tools like Tosca, Appium, Jenkins, and Jira.

• Expertise in AI/ML and GenAI solutions, with tools like Azure OpenAI, Microsoft AI Studio, and Copilot Stack.

• Experience with hyperscaler cloud platforms such as Azure, AWS, and associated AI tools.

• Ability to design PoCs/MVPs, develop strategies for workflow optimization, and deliver scalable solutions.

• Strong leadership skills, including mentoring, stakeholder management, and driving technology adoption.

• Experience with multi-region workflow automation deployments and enterprise-level integrations.

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Nice-to-Have Skills

• Certifications in cloud platforms (e.g., AWS Solution Architect, Azure AI Engineer) or automation frameworks.

• Experience with Kubernetes, workflow orchestration tools, and data engineering.

• Exposure to building AI/ML pipelines or fine-tuning AI models for enterprise solutions.

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Educational Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Professional certifications in AI/ML, cloud platforms, or workflow automation tools are a plus.

Responsibilities

● This position will oversee SEA and MENA operations

● Oversee the user growth operations, helping drive initiatives to grow our long-term business and strategic partnerships

● Identify and manage initiatives to improve operational processes and reduce operational risks.

● Monitor operational and risk metrics and escalate potential issues or anomalies

● Deliver recommendations to upper management that shape company and product strategy through coordinating in-depth market research and synthesizing findings

● Work effectively with cross-functional teams within Operations as well as Marketing.

● Collaborate with partners both internal and external to improve points of failure, resolve partner issues, document all critical processes and drive accountability/performance in line with commercials

● Troubleshoot and solve ad-hoc issues in a timely manner

● Manage the full lifecycle of operations from strategy to implementation.

Requirements:

● At least 2 year of experience in blockchain industry

● At least 5 years of experience in Fintech,reputable internet companies, Operations and/or partner management

● 3 years of management experience

● Keen understanding of financial markets (traditional finance, fintech, venture capital, etc.) and technology

● Self-motivated individual who can work with minimal supervision and thrive in a distributed and multicultural team setting

● Strong commercial and operational acumen and critical problem solving skills

● Experience in trading operations and asset custody

● Strong analytical skills to develop reporting, effectively make use of tools and other business processes to elevate operations and enable analysis of nascent industry movements

● Fluency in English, knowledge of other languages, e.g. Chinese, would be an advantage in order to liaise with stakeholders across the region

● Experience in and understanding of blockchain trading business a plus

Working at ECHO

● Do something meaningful; Be a part of the future of finance technology

● Fast moving, challenging and unique business problems

● International work environment and flat organisation

● Great career development opportunities in a growing company