(A) JOB SUMMARY

• Manage daily patient's discharge and preparation of their bills including weekends and public holidays (on rotational basis).
• To coordinate requests for information by insurers, medical concierge prior to admission, inflight and post discharge.
• Establish good working relationship with insurers, medical concierge including medical clinic staff.

(B) PRIMARY DUTIES & RESPONSIBILITIES

• Assist to provide bill estimation to insurers, medical concierge and any other information relating to the issuing of a LOG before patient's admission.
• Work with clinic to facilitate insurers issuing a LOG.
• All insurance guaranteed cases must be supported with a LOG from an approved insuers unless otherwise stated without which, the bill must be fully settled on the day of discharge. To advise patient to seek reimbursement from their insurers directly.
• For inflight cases, ensure all documentations provided are in order, the amount covered is sufficient to cover the bill amount otherwise to trigger an email to the insurer to top up the coverage before the patient's discharge.
• During discharge, work with BO and PSC to ensure that non-covered amount such as companion charges, foreign insurers admin fee, room difference (if any) is/are collected before patient's leave the hospital otherwise to ensures some preauthorization amount is obtained from patient's credit card before leaving the hospital.
• Work with PSC and BO staff to manage sending the final bill with interim LOG to the insurer including the discharge summary within a week from date of discharge.
• To assist insurers/medical concierge on requests for reports, summary/detailed bills, discharge summary, etc to facilitate them to process the bills.
• Final LOG will be provided by insurers/medical concierge and to forward it to BO AR team to send final bill to insurers for payment.
• Assist in reviewing workflows and processes on a regular basis.
• Undertake any other duties as assigned by supervisor and/or management.

(C) REQUIREMENTS:

• A minimum of a polytechnic diploma graduate
• Preferably 1-2 years in a healthcare settings, preferably with some insurance background,
• Good team player with excellent interpersonal skills
• A detail oriented and ability to multitask
• 5.5 days work week 8:30am to 5:00pm / Sat or Sun 8:30am to 1pm

Clinical Care

• Is responsible for compliance of all therapy standards as stipulated by the Ministry of Health and Allied Health Professions Council (AHPC)
• Carry out assessment on residents as part of the admission assessment and conduct regular routine assessment on in-house residents who may require physiotherapy or rehabilitation service.
• Recommend appropriate physio or rehab programme for residents.
• Provide leadership to the therapy staff to ensure safe and quality resident care, and in compliance to standards. Is responsible for the supervision, evaluation and disciplining of staff in her/ his team
• Promote evidence-based practices on therapy services
• Ensure written policies, procedures and work process are available and up to date to guide therapy services
• Evaluate and ensure that therapy services are being delivered in accordance to policies, guidelines and procedures
• Assist in the implementation of resident’s discharge plan to ensure smooth transition back to the community
• Provide training for caregivers in preparation for resident’s discharge back to the community.
• Monitor therapy service quality performance indicators and develop action plan for continuous improvement.
• Keep good records of all services performed and submit weekly case reports to the Nursing Home Managers. A monthly consolidated report of workload statistics and other concerns to do with service standards would be required to be submitted to the Manager.

Quality

• Review and update therapy services workflow, policies and procedures
• Ensure team members are familiar with the Standard Operating Procedures (SOP) and all emergency protocols
• Work with nursing team, other allied health professionals and support care team to coordinate, conduct and facilitate quality improvement initiatives and continuous improvement projects
• Maintain systematic inventory control and maintenance of equipment to achieve optimal utilisation and ensure equipment is safe for use
• Coordinate, manage and evaluate therapy services to ensure the provision of safe, effective and quality care to residents

Training & Development

• Direct and facilitate therapy aides’ development, skills and competency upgrading through various opportunities
• Teach, mentor and supervise therapy aides in performing the various prescribed therapy services
• Conduct regular and on-going assessment of therapy aides’ competencies to ensure achievement of targets set and/or expected competency levels
• Orientate and appraise newly joined staff members during their induction
• Assist the Rehab Manager in identifying, planning and making decisions to meet training and developmental needs of therapy aides

Administration

• Utilise performance management and counselling skills effectively to motivate staff to perform at their optimal level and ensure care delivered is in compliance to standards of practice
• Ensure the safe storage of all confidential files, records, documents; and that residents confidentiality is maintained at all times
• Ensure that effective and cooperative working relationships are maintained within the Therapy team, and between internal and external customer groups
• Oversee the administration of the physiotherapy office, station, equipment and all relevant facilities. To report any faults to the manager. Ensure proper documentation and billing for residents.
• Maintain an inventory list of therapy equipment and ensure regular maintenance is done
• Perform such other duties and responsibilities that may be assigned from time to time by the Administrator.

Qualifications

• Candidate must possess a recognised qualification in Physiotherapy and fully registered with AHPC, Singapore.
• At least 2 year(s) of working experience in a healthcare environment.
• Applicants must be able to communicate effectively with a wide variety of people and cultures, maintaining a high level of quality service.
• Self-motivated to keep up-to-date with advances in the field of physiotherapy.
• Have an interest in neuro and geriatrics rehabilitation preferred.
• Applicants must be willing to travel across Singapore.

Other Information

• Ability to work effectively in team environment.
• Proficient in physiotherapy activities/treatment.
• Knowledge on transferring of patients.
• Possess strong communication and interpersonal skills.
• Possess leadership and planning skills.
• Ability to work under pressure.
• Proficiency in MS Office.

Job Descriptions:

• Handle and maintain AP and GL.
• Oversee the month-end closing process.
• Process payments accurately and timely, ensuring proper filing and documentation of payment vouchers.
• Reconcile inter-company transactions and balances.
• Collaborate with business units to ensure smooth daily accounting operations.
• Liaise with suppliers and bankers for operational banking matters when necessary.
• Support financial analysis, budgeting, and forecasting.
• Ensure compliance with financial policies and procedures.
• Assist with year-end audit preparation, tax computation, and submission of statutory requirements.
• Maintain the accounting system and ensure its accuracy.
• Handle ad-hoc assignments and reporting as needed.
• Prepare investment schedules, internal and external audits, quarterly grant submissions, and property/income tax computations.
• Assist in preparing financial statements, including Income & Expenditure Statements, Balance Sheets, Annual Budgets, and more.
• Check, monitor, and post AP invoices and AR journals.
• Perform arrears computation and submit related reports.
• Prepare materials for Finance Committee Meetings and address related queries.
• Compute quarterly transfers for SF/LRF.
• Monitor and comply with financial reporting guidelines.
• Manage funds and ensure all money payable to the company is properly accounted for.
• Recover and demand payment due to the company.
• Issue payments to contractors and suppliers.
• Maintain proper records for all collections related to management and maintenance.
• Handle daily accounting data entry and bookkeeping.
• Conduct daily sales, debtor reconciliations, bank reconciliations, inter-company reconciliations, and cash flow projections.
• Prepare GST submissions and payment documents.
• Generate invoices and follow up with clients for payments.
• Compile monthly billing statements with inputs from division heads.
• Verify supplier and vendor invoices and payment instructions with appropriate documentation.
• Process payments according to approved procedures and credit terms.
• Manage month-end and year-end closings for related companies.
• Prepare a full set of accounts when required.
• Collaborate with external accountants for Annual Reports and Audits.

Job Requirements:

• Minimum of a Bachelor's Degree in Accounting.
• Must have at least 12 years of working experience in the related fields.
• Must have experience handling full sets of accounts.
• Strong understanding of accounting concepts and double-entry bookkeeping.
• Proficiency in MS Excel; familiarity with Microsoft Navision is preferred.
• Independent, meticulous, well-organized, and a strong team player.
• Detail-oriented, accountable, and capable of working independently.
• Excellent communication skills to interact effectively with internal and external parties.
• Availability to work 6 days a week.

Job Summary

Our client is looking for a Network System Engineer to enhance and maintain the network performance service by designing and overseeing the IT Infrastructure and Communication Systems. This role will involve managing existing IT infrastructure and security services, both in the cloud and on-premises, to support operational systems.

Additionally, the Network System Engineer will play a key role in driving IT initiatives, developing technical requirements, and contributing to IT master plans that align with the design and to ensure the smooth business operations within the organization.

Mandatory Skill-set

• Degree in Computer Science, Engineering, Electronics, or Information Technology;
• Minimum 5 years of experience in managing IT network operations in implementing IT infrastructure projects for LAN and WAN environments and providing 24x7 support, including service recovery and problem management;
• Proficient in installing and configuring various network technologies such as LAN, WAN, VoIP, WiFi, wireless controllers, access points, firewalls, security gateways, VPNs, 802.1x protocol, VLANs, and L2/3 switches;
• Familiarity with cloud networking concepts and services, particularly in hybrid cloud environments, such as AWS, Azure, or Google Cloud;
• Experience with project management methodologies to oversee network deployments, upgrades, and expansions;
• Skilled in utilizing network monitoring, diagnostic, and analytics tools to optimize network performance and troubleshoot issues;
• Experienced in managing IT projects and collaborating with vendors to ensure successful execution;
• Proficient in risk mitigation, impact assessment, and ensuring continuity of IT services;
• Strong communication and interpersonal skills with the ability to explain technical concepts to non-technical stakeholders and excellent problem-solving abilities, capable of working both independently and within a team;
• Able to effectively collaborate with cross-functional teams to meet operational objectives and resolve complex technical challenges.

Desired Skill-set

• Professional and technical certifications that include CCIE, CCNA, CCDP, CCNP, ITIL, PMP, CITPM, CISSP, AWS Certified Solutions Architect and equivalent will be advantageous.

Responsibilities

• Lead and manage network operations, incident response, maintenance, compliance, and system renewals for both wired and wireless IT infrastructure to ensure optimal performance and support uninterrupted operations;
• Ensure effective project and change management processes, ensuring that all solutions meet the specified technical, functional, performance, and business requirements;
• Proactively detect and report signs of abnormalities, ensuring that corrective actions, recovery plans, and preventive measures are implemented for each reported incident;
• Serve as the primary point of contact for incident handling, providing impact assessments and coordinating appropriate responses to resolve issues swiftly;
• Work closely with vendors to develop and implement mitigation strategies, assisting in root cause investigations and ensuring prompt resolution of issues;
• Maximize network performance through continuous monitoring and effective troubleshooting, ensuring the network operates at peak efficiency;
• Schedule and coordinate network upgrades while investigating and resolving network faults to minimize disruptions;
• Ensure network equipment is updated with the latest firmware releases to maintain security and performance standards;
• Perform regular system maintenance to ensure the IT infrastructure remains functional, secure, and efficient;
• Deliver regular network status reports to key stakeholders, providing visibility into system health and ongoing improvements.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

SITA PTE LTD Management is looking for highly motivated and experienced Tennis Coaches who wants to be part of our Coaching Team.

Requirements:

1. Professional certification in tennis coaching e.g. minimum ‘Advanced/Level 2’ TCA / LTA or professional category USPTR.

2. With a minimum of 5 years tennis coaching experience.

3. Able to teach all levels – from Mini-Tennis level to Adult level

4. Exceptional command of spoken and written English.

5. Excellent human relationship skills and professionalism.

6. Physically fit.

Design & Drafting: Assist in creating and refining electrical drawings, ensuring they align with project specifications and industry standards.

Calculations: Perform basic load calculations and other engineering analyses required for project development.

Material Management: Generate material take-offs to aid in accurate project planning and cost management.

Project Execution: Support the timely execution of deliverables by coordinating project schedules, resources, and deliverables.

Coordination & Support: Assist in the arrangement of equipment installation, testing, and commissioning activities, ensuring smooth project completion.

Problem-Solving: Collaborate with the manager to address client inquiries and provide effective solutions for electrical issues.

Stakeholder Communication: Maintain consistent communication with clients, vendors, contractors, and sub-contractors to ensure project alignment and success.

Client Relations: Build and nurture strong relationships with customers and clients to foster trust and satisfaction.

Personal Attributes:

• Detail-oriented with a proactive problem-solving attitude.
• Excellent team player with the ability to work independently when required.

Training & Development:

• Specialized training in PLC programming to enhance your skills and career trajectory.
• Opportunities for professional development and certifications.

Additional Perks: Comprehensive support for career growth within a supportive team environment

Responsibilities

· Planning, preparing and delivering lessons in accordance with students’ need

· Lesson preparation and marking, including the preparation of appropriate teaching aids and resources

· Classroom administration

· Completing student progress reports for students each semester

· Establishing and maintaining good relationships with students and parents

· Assessing and reporting on the development, behavior, performance and progress of students

· Providing regular updates to parents on students’ performance and progress

· Conducting training for part-time teachers when needed

· Participating in marketing events and open houses as ambassadors of the company, as required

· Any other ad-hoc duties as assigned

Requirements

· A good Diploma/Degree

· English Teachers with CELTA, TESOL or TEFL certification will have priority consideration

· Able to follow tuition centre working schedule (i.e. work during both weekends)

· Relevant experience is preferred

· Nurturing, possesses a natural affinity with children

· Excellent interpersonal, communication and classroom management skills

· Thrives in a high-buzz work culture

· Most importantly, a strong desire to inspire and groom the leaders of tomorrow

1. Responsible for assisting in explaining large schools in Singapore;

2. Responsible for assisting in processing various valid documents in Singapore;

3. Maintain the business of old customers and tap their potential;

4. Communicate regularly with cooperative customers to establish good long-term cooperative relationships.

Property rights qualifications:

1. 20-40 years old, noisy articulation, fluent in Mandarin, and contagious voice;

2. Have the same enthusiasm for sales and administrative work;

3. Have excellent learning ability and good communication skills;

4. Tough character, quick thinking, good adaptability and pressure resistance;

5. Have keen market insight, strong sense of professionalism, responsibility and positive work attitude

Vaster Learning Pte Ltd, situated in the bustling business area of Novena, has emerged as a leader in providing both online and offline classes in a variety of subjects. By winning the support of many parents, it has gained tremendous recognition among the students. Our teachers are dedicated and have worked closely with our students to achieve their academic goals. We aim at providing excellence in educational services.

Responsibilities

· Conduct 1-to-1 online/offline (@Novena) lessons

· Conduct group online/offline (@Novena) classes

· Create an engaging learning experience for students

· Inspire and motivate students to excel in attaining their objectives for having tuition classes: be it exam preparation and academic improvement

· Monitor learning progress and periodical exams

· Prepare and deliver lessons that facilitate active learning experiences

· Communicate clear objectives for students learning activities

Requirements:

· A good Diploma/Degree in Physics subject preferred

· Familiar with government schools syllabus, or O/A Level, IGCSE or IB programme

· Passionate in teaching and inspiring teenagers

· High level of professional integrity and good work ethic

· A team player and a self-starter, open to feedback and willing to take on new challenges.

· Flexible, able to manage change and ambiguity well and able to work under tight deadlines.

· Relevant teaching experience (preferred)

· Adept in learning new educational tools and software where necessary

· Able to work on evenings and weekends

JOB SCOPE

The role of the Room Attendant is to ensure that the rooms are well cleaned and tidy ready to sell to the guests.

JOB RESPONSIBILITIES

• Check and stock up all the necessary linens and supplies required for the day.
• To check all room status is the same as on the Room Attendant daily report. To report any discrepancy found to the Supervisor immediately.
• Responsible for cleaning a minimum of fifteen (15) rooms daily.
• eplenish all amenities according to the Operational Standards.
• 5. Perform rotation cleaning duties (thorough cleaning, shampoo carpet cleaning etc) as required.
• Responsible for the cleanliness, maintenance of her/his work area and ensure security of guestrooms and privacy of guests.
• Check and report faulity items that needed repair to the Floor Supervisors/Housekeeping office while in the process of cleaning the guestrooms.
• Check Room Safe and set dials for check-out and vacant clean rooms.
• Report and hand in any Lost and Found items to the Floor Supervisors/Housekeeping office.
• Check and record the number of soiled linen correctly and enter it in the Linen Changing list before exchange for clean linens at the Linen Room.

JOB REQUIREMENTS

• Minimum secondary education or equivalent.
• At least 1 year of experience in housekeeping or related field.
• Able to understand the communicate in simple English to communicate with guests and in work.
• Knowledge in use of vacuum clearner and proper chemicals handling.
• Functional knowledge in room cleaning.
• Hardworking team player with pleasant personality.

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices

Job Descriptions:

1. Deliver Meal Service to patients, attend to and assist with food related concerns and queries of patients.
2. Take the patients’ meal orders using the Electronic Meal Ordering System (eMOS).
3. Perform duty as a Service Ambassador to meet requests and attend to the hospitality needs patients.
4. Ensure accuracy of every patient’s meal orders, preference, restrictions, special requests and food allergies are properly recorded in the eMOS.
5. Clear soiled meal trays from patient rooms at the given time.
6. Attend to wards and patient’s food related issues, complaints and feedbacks. Coordinate with the Kitchen staff for follow up action and service recovery.
7. Undertake any duties as assigned by Superior.
8. Comply with all Food Hygiene and Safety practices and NEA regulations governing leanliness and hygiene.

Requirements:

• At least a Secondary Education in any discipline
• Preferably with Basic Food Hygiene cert will be an advantage
• Service oriented and good communication skills
• Experience in healthcare, hotel, food & beverage, hospitality industry will be an added advantage
• Able to work on 12-hour shifts, weekends and public holidays

Job Descriptions:

• Handle and maintain AP and GL.
• Oversee the month-end closing process.
• Process payments accurately and timely, ensuring proper filing and documentation of payment vouchers.
• Reconcile inter-company transactions and balances.
• Collaborate with business units to ensure smooth daily accounting operations.
• Liaise with suppliers and bankers for operational banking matters when necessary.
• Support financial analysis, budgeting, and forecasting.
• Ensure compliance with financial policies and procedures.
• Assist with year-end audit preparation, tax computation, and submission of statutory requirements.
• Maintain the accounting system and ensure its accuracy.
• Handle ad-hoc assignments and reporting as needed.
• Prepare investment schedules, internal and external audits, quarterly grant submissions, and property/income tax computations.
• Assist in preparing financial statements, including Income & Expenditure Statements, Balance Sheets, Annual Budgets, and more.
• Check, monitor, and post AP invoices and AR journals.
• Perform arrears computation and submit related reports.
• Prepare materials for Finance Committee Meetings and address related queries.
• Compute quarterly transfers for SF/LRF.
• Monitor and comply with financial reporting guidelines.
• Manage funds and ensure all money payable to the company is properly accounted for.
• Recover and demand payment due to the company.
• Issue payments to contractors and suppliers.
• Maintain proper records for all collections related to management and maintenance.
• Handle daily accounting data entry and bookkeeping.
• Conduct daily sales, debtor reconciliations, bank reconciliations, inter-company reconciliations, and cash flow projections.
• Prepare GST submissions and payment documents.
• Generate invoices and follow up with clients for payments.
• Compile monthly billing statements with inputs from division heads.
• Verify supplier and vendor invoices and payment instructions with appropriate documentation.
• Process payments according to approved procedures and credit terms.
• Manage month-end and year-end closings for related companies.
• Prepare a full set of accounts when required.
• Collaborate with external accountants for Annual Reports and Audits.

Job Requirements:

• Minimum of a Bachelor's Degree in Accounting.
• Must have at least 12 years of working experience in the related fields.
• Must have experience handling full sets of accounts.
• Strong understanding of accounting concepts and double-entry bookkeeping.
• Proficiency in MS Excel; familiarity with Microsoft Navision is preferred.
• Independent, meticulous, well-organized, and a strong team player.
• Detail-oriented, accountable, and capable of working independently.
• Excellent communication skills to interact effectively with internal and external parties.
• Availability to work 6 days a week.

Job Descriptions:

• Handle and maintain AP and GL.
• Oversee the month-end closing process.
• Process payments accurately and timely, ensuring proper filing and documentation of payment vouchers.
• Reconcile inter-company transactions and balances.
• Collaborate with business units to ensure smooth daily accounting operations.
• Liaise with suppliers and bankers for operational banking matters when necessary.
• Support financial analysis, budgeting, and forecasting.
• Ensure compliance with financial policies and procedures.
• Assist with year-end audit preparation, tax computation, and submission of statutory requirements.
• Maintain the accounting system and ensure its accuracy.
• Handle ad-hoc assignments and reporting as needed.
• Prepare investment schedules, internal and external audits, quarterly grant submissions, and property/income tax computations.
• Assist in preparing financial statements, including Income & Expenditure Statements, Balance Sheets, Annual Budgets, and more.
• Check, monitor, and post AP invoices and AR journals.
• Perform arrears computation and submit related reports.
• Prepare materials for Finance Committee Meetings and address related queries.
• Compute quarterly transfers for SF/LRF.
• Monitor and comply with financial reporting guidelines.
• Manage funds and ensure all money payable to the company is properly accounted for.
• Recover and demand payment due to the company.
• Issue payments to contractors and suppliers.
• Maintain proper records for all collections related to management and maintenance.
• Handle daily accounting data entry and bookkeeping.
• Conduct daily sales, debtor reconciliations, bank reconciliations, inter-company reconciliations, and cash flow projections.
• Prepare GST submissions and payment documents.
• Generate invoices and follow up with clients for payments.
• Compile monthly billing statements with inputs from division heads.
• Verify supplier and vendor invoices and payment instructions with appropriate documentation.
• Process payments according to approved procedures and credit terms.
• Manage month-end and year-end closings for related companies.
• Prepare a full set of accounts when required.
• Collaborate with external accountants for Annual Reports and Audits.

Job Requirements:

• Minimum of a Bachelor's Degree in Accounting.
• Must have at least 12 years of working experience in the related fields.
• Must have experience handling full sets of accounts.
• Strong understanding of accounting concepts and double-entry bookkeeping.
• Proficiency in MS Excel; familiarity with Microsoft Navision is preferred.
• Independent, meticulous, well-organized, and a strong team player.
• Detail-oriented, accountable, and capable of working independently.
• Excellent communication skills to interact effectively with internal and external parties.
• Availability to work 6 days a week.

Roles

This position is responsible for maintaining the food preparation areas, facilities & equipment, and utensils in clean and orderly condition. They will be trained to handle the operations of equipment such as dishwashing machines.

Responsibilities

• Operating of Washing Equipment
• Garbage disposal and maintenance of the disposal area
• Proper handling of the equipment usage
• Other ad-hoc duties as assigned

Requirements

• Physically fit
• Ability to work independently and in a team
• Able to start work immediately or within short notice
• Call Operations Manager, Jonathan 8224 0454

· Liaise with students, trainers and related departments & organisations to ensure programmes run smoothly

· Provide support for learners and companies through telephone, emails and walk-ins

· Ensure smooth daily operational activities

· Assist in facilitation of training

· Preparation of course materials

· Administrative work (Attendance, Evaluation, Document Filing, etc)

· Monitor and schedule all trainings to ensure compliance

· Plan and submit trainers' monthly calendar, trainer hours report

· Assist in the company’s continuous improvements and training related areas

[Requirements]

· Able to commit on weekend classes

· Candidate must possess at least "O" Level or equivalent.

· Minimum 1 year of relevant experience in an Administrative or Customer Service role

· Good follow up and coordination skills

· Proficient with Microsoft Office.

· Fluency in both Mandarin and English is essential, as due to job nature we serve English and Mandarin-speaking customers.

1) Correspondence With Parents

· Handle all enquiries and student registrations online and offline

· Provide feedback to parents on current students' progress

2) Data Entry

· Prepare the centre’s enrolment on a daily basis

· Maintain and update students' profile

3) Curriculum & Worksheets

· Assist the Academic Department with the assignment of curriculum

· Preparation of worksheets and answer sheets for weekly classes

· Checking and correcting errors in worksheets and answer sheets

4) Upkeeping Centre

· Maintain centre’s common areas in a neat, clean and orderly manner

· Ensure classrooms are clean and well-stocked with materials and stationery

· Any ad-hoc administrative duties as assigned by the Supervisor

Requirements:

· Fluent in Mandarin for communication with parents

· Proficient with Microsoft Office, Microsoft Excel, Wechat, WhatsApp, etc.

· Attention to details

· A team player

· Excellent time management skills and the ability to prioritize work

· Strong organizational skills with the ability to multi-task

· Pleasant inter-personal communication skills

Overview:

We are looking for an energetic person with sharp social skills to give our customers a friendly, personal and positive experience every time! In this role you will be part of the Customer Service Team, handling phone enquiries with professionalism while delivering stellar customer service to all our customers. You will be required to have outstanding attention to detail, be well-organized and efficient. You will be expected to learn and understand LWB’s products and to use your skills to solve problems and make a positive impact in your day-to-day work in the Customer Service Department.

Responsibilities include (but not limited to):

• Handle day to day customer order enquiries, order-taking, processing, verification, amendments and cancellation through multiple channels (hotline, email, social media)
• Create and maintain customer database
• Understand customer needs and provide accurate information and suggestions to enhance customers’ experience
• Communicate across departments to ensure that orders are fulfilled
• Follow up on outstanding orders and perform call back to customers if necessary
• Provide timely service recovery to resolve problems or issues and escalate if necessary
• Collect data and feedback from customers and close the customer feedback loop
• Work as a team to achieve set targets for sales and ensure that the call centre service quality level is met
• Other ad-hoc administrative duties assigned

Minimum qualifications

• Diploma in any discipline
• Experience in customer service or contact centre will be an added advantage

Requirements

• Customer-oriented with good interpersonal and communication skills
• Pleasant disposition and personality
• Possess a sense of urgency
• Good phone etiquette
• Attention to detail
• Team player who thrives in a fast-paced environment
• Able to prioritise tasks effectively

[Order Number: 828257]

Responsibilities :

• Business Application Support – Provide day-to-day technical support and troubleshooting for key business applications. Coordinate with vendors and internal teams to resolve application-related issues.
• Business Process Management – Analyse and document existing business processes. Propose and implement process improvements to enhance operational efficiency.
• Business Requirements – Engage with business stakeholders to identify and document digital needs, translating them into actionable project specifications. Ensure project goals align with overall digital transformation objectives.
• Project Management – Manage small to mid-scale projects, from initiation to closure. Develop project plans, timeline and budgets, ensuring adherence to deadlines. Track project performance and provide regular updates to stakeholders.
• Solution Delivery & Change Management - Design, develop, test, and deploy IT solutions to meet project goals. Ensure smooth implementation, maintenance, and issue resolution while managing stakeholder expectations through effective change management.
• Internal Stakeholder Management – Build and maintain strong partnerships with applications owners and other IT members. Work with internal business stakeholder to identify and prioritise application support needs, issues, and digital transformation projects.
• Vendor Management - Facilitate and maintain relationships with vendors/partners, negotiating contracts, creating standards for the vendors, and finding the best available vendors.

Requirements :

• Minimum 5 years working experience in a similar role, preferably within the maritime sector.
• Proven track record in Business Application Support, BI tools, and managing small to mid-scale projects.
• Hands-on experience with BI tools and report development.
• Proficient with project management tools
• Familiarity with AI/ML technologies and leveraging these tools to enhance business processes and analytics.
• Ability to incorporate AI/ML methodologies to optimize workflows and decision-making.
• Good understanding of maritime business processes, project management concepts, and quality standards.

To Apply, please kindly email your updated resume to [email protected]

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan
EA Personnel Reg. No.: R1549767
EA License No.: 07C5771

[Order Number: 892330]

Job Responsibilities

• Take on all aspects of hands-on HR duties, including employee recruitment, work pass application, payroll, compensation, employee benefits, etc.
• Review and propose improvement to the workflow and procedures. Propose, implement/improve, and maintain HR system data integrity.
• Support Directors to establish and upgrade HR system and policies and propose improvements thereof.
• Perform daily HR duties to cover the absence of other HR staff or subordinates.
• Ensure compliance with statutory reporting and filing requirements.
• Manage and allocate employee schedules for qualification renewal, training, health checkups, etc.
• Attend physical/on-line seminars to learn and collect up-to-date HR information and apply to MPCS HR system, as necessary.

Requirement

• Diploma/Degree in business, management or human resource discipline.
• A minimum of 3-5 year of dedicated HR role covering full HR spectrum.
• Proficient in Japanese language (JLPT N2 level). This position requires accurate and precise communication regarding HR matters with expatriates from Japan as well as Japanese-speaking counterparts such as multiple departments (HR, Finance, IR, Sales, Internal Audit) of the parent company in Japan, JCCI, JETRO, and recruitment agencies.

To Apply, please kindly email your updated resume to [email protected]

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan
EA Personnel Reg. No.: R1549767
EA License No.: 07C5771

[Order Number: 843654]

Responsibilities:

• Customer relationship and communicationConduct regular meetings with customers, internal staff, and cross-departmental teams to foster strong relationships and address issues.
  Monitor and follow up on overdue payments from customers, ensuring timely resolution and maintaining positive relationships.
  Travelling to meet up with suppliers as and when necessary.
  
• Compliance and performance reportingEnsure compliance with Security Export Control regulations, including customer and end-user screening, as required.
  Prepare annual sales forecasts and update quarterly revisions based on actual performance and market conditions.
  Monitor monthly sales expectations, analyze variances, and identify key factors affecting sales trends and volume.
  Prepare and present monthly KPI reports for management meetings, highlighting achievements, challenges, and areas for improvement.
  
• Team development & administrationSet departmental objectives and establish key performance indicators (KPIs) for individual team members to align with company goals.
  Approve staff leave requests through the system, ensuring adequate coverage and smooth operations.
  Yearly and/or half-yearly goal settings with staff and half-yearly appraisals.
  

Requirements:

• At least 3 years of Customer Service experience, order management, and delivery management
• Proficient in Microsoft Excel including functions such as VLOOKUP, PivotTables, and IF functions.
• Willingness to travel occasionally for work-related purposes.

To Apply, please kindly email your updated resume to [email protected]

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EA Personnel Name: Gary Ho Cheng Xuan
EA Personnel Reg. No.: R1549767
EA License No.: 07C5771

Job Description:

• Report to the Senior Project Manager/Project Director
• To assist in site supervision works
• Coordinate internally with inter-department and externally with clients & consultants
• Coordinating for the project planning, documentation, and execution of works on-site
• Coordination, supervision & monitoring of the progress of the project works on site, manpower mobilization, materials planning & ordering
• Coordinate with the contractor and suppliers on all project implementation issues and attend site meetings when required
• Coordinate all submissions
• Produce weekly site progress reports and necessary submissions
• Attend meetings, and conduct site inspections on work progress to ensure quality control by authority requirements.

Job Requirement：

• Degree in Engineering or equivalent
• At least 3 Years of working experience in the related field is required for this position
• Experience in reinforced concrete building and architectural design is an advantage
• Able to work well under pressure
• Independent with good communication skills
• Good organizational and planning skills
• Effective communication, coordination skills, and teamwork
• Able to work 6 working days
• Able to work overtime/shift rotation

JOB SCOPE

As a Food and Beverage Waiter/Waitress you are responsible to deliver friendly and courteous services to every hotel guests and customers.

JOB DESCRIPTION

• Greet all incoming hotel guests and customers who patronize the Coffee House.
• Responsible for the cleaniness and hygiene of the outlet and ensure that all guests are comfortable having their meals in the Coffee House.
• Assist in the setting up of function rooms for any events of the day.
• Set up the table with the appropriate eatery utensils to be utilised by the customers.
• Assist in the taking of Room Service orders as and when the guests made an order.
• Carry out the necessary preparation set up of morning breakfast buffet for the hotel guests.

JOB REQUIREMENTS

• Possess a Certificate in Food & Beverage operations.
• Possess a Food Hygiene Certificate from Singapore Training Institute.
• Possess at least one (1) year of experiences in related field.
• Able to work in a 6 working days environment including Saturdays, Sundays and Public Holidays.
• Able to speak English to communicate with the guests.
• Able to speak mandarin is an advantage to communicate with the guests from China and Taiwan.

JOB SCOPE

Bellhop will be responsible to greet the guests upon their arrival at the Hotel, offering assistance to carry the luggage's and directing them to the reception counter for check-in.

JOB DESCRIPTION

• Open vehicle doors for incoming and outgoing guests/patrons.
• Count number of pieces of luggage received and confirm with the guests to ensure that no luggage is missing.
• See that the Front driveway is clear at all times.
• Accompany the guests to the assigned rooms and explain all facilities in the room.
• Inform and sell all other hotel facilities to guests.
• Upon check-out, carry the luggages down to the Lobby and direct the guests to the Front Office Cashiers.
• Deliver messages, parcels, faxes etc to the guest rooms.
• Help to keep the Lobby area clean at all times.
• Run errands, and carry luggages for room change.
• Lead and show guests to the location where they requested to go to.
• Keep all luggages for safe keeping in an orderly manner and enter in the luggage storage control sheet for the luggage room. To report to Superior any damage of the luggage.
• Use security netting to secure large number of luggages for storage upon request.
• Hand any lost articles left in the Lobby to the Superior.
• Be careful not to damage the lift walls or corridor walls when using the trolley.
• Maintain the conditions of the equipment, e.g. polishing
• Perform other duties as and when assigned by the Management.

JOB REQUIREMENTS

• Possess at least a GCE ‘N’ Level/Lower Secondary or equivalent
• At least 1 year of experience in related field
• Able to communicate in English to handle guests and in work.
• Able to lift heavy and large items, e.g. handle luggages for guests.
• Positive working attitude and customer-centric
• Able to work independently and as well as in a team
• Able to work on three (3) rotating shifts jobs.
• Able to work 6 days work week including Saturdays, Sundays and Public Holidays.
• Able to commence employment within short notice period.

JOB DESCRIPTION

1. Verify and reconcile daily transactions from all revenue-generating departments, including rooms, food and beverage and banquet.
2. Review and verify Night Auditors logbook, daily revenue report and daily Food & Beverage report with supporting vouchers and trial balance.
3. Review and reconcile the guest ledger, city ledger and credit card to the Accounts Receivable.
4. Review the interface between Point of Sale (POS) systems, Hotel Management Systems (HMS) and NetSuites, ensuring that revenue data flows accurately and seamlessly between the systems.
5. Review of daily no show and cancellation report and ensure that no show and cancellation revenue have been properly accounted for.
6. Examine daily reports for paid outs, rebates, adjustments, house use, and complimentary rooms to ensure that each transaction is supported by relevant documentation and approved by the appropriate authorised personnel.
7. Review daily Food & Beverage void and discount reports to ensure all entries are accurately documented and supported by appropriate justification.
8. Audit the daily cash summary and update General Cashier's report.
9. Review overages and shortages of Cashiers and take appropriate action and review Front Office foreign exchange rates as and when required.
10. Conduct float counting of all house fund holders on a weekly basis and prepare a monthly float count summary.
11. Responsible for conducting monthly surprise cash count at Front Office and F&B outlets.
12. Ensure the foreign currency exchange rates are updated regularly and to check on the accuracy of such rates.

JOB REQUIREMENTS

1. Qualified accountant (CA/CPA/ACCA) or other professional accounting accreditation.
2. Minimum of 3 years experiences in Hospitality/relevant field.
3. Well-developed communication skills to interact with broad ranges of audiences.
4. A big picture thinker who is detail-oriented.

Job Summary

The Patient Service Officer is responsible for the effective administration and operations of the Patient Service Centre, working permanently on night shifts on a 4-day work week.

Job Description

• Update and maintain patient registration information accurately.
• Perform cashier duties in accordance with Standard Operating Procedures, including checking Medisave account holder balances from the CPF website, printing hardcopies, and attaching this information to the HIS after obtaining patient authorization.
• Address queries regarding doctors' fees or patients' hospital bills during discharge.
• Process and respond to patient requests received via letters, fax, and email appropriately. Handle all general inquiries, referring to senior staff on duty when necessary.
• Follow up on all incomplete admissions and discharges.
• Manage Bed and Operating Theatre bookings after office hours, on weekends, and public holidays.
• Enter maternity patients' bio-data upon receiving completed pre-registration forms.
• Address all general inquiries, referring to senior staff on duty when necessary.
• Answer incoming telephone calls from patients, clinics, and other organizations, providing non-clinical advice and information as needed.
• Accompany patients to the appropriate locations based on the case type in the absence of a porter and provide wheelchairs to patients when necessary.
• Attend to customer feedback and update the Patient Service Executive/Manager accordingly.
• Perform any other duties assigned by the manager.

Job Requirement

• Minimum GCE ‘O’ Level and above
• At least 1 years' experience in a customer service role preferably in a hospital environment
• Pleasant personality and service oriented
• Good interpersonal and communication skills
• Team player
• Able to work night shifts permanently