Job Description:

• Cut various size portions of raw meat by hand with knives or slicer using proper cutting techniques, check weights and place cut meat portions into proper tubs
• Assist butcher team with various responsibilities including system key-in, vacuum sealing packages, boxing items, organizing products, order ful lment and etc.
• Organizing and managing meat inventory
• Keep equipment and work area clean to maintain health and sanitation standards
• Additional duties and responsibility as assigned
• Ideal candidate will come in with basic knife skills and knowledge of using slicer
• Knowledge of food safety & handling requirements
• Bilingual in English and Chinese
• Reliability and able to take responsibility
• Team work and punctuality is a MUST

Attractive:

• Positive working environment
• Professional training is provided
• Good Career Progress
• Staff Purchase
• Insurance Coverage
• Lunch Provided

Job Description:

1. Maintains supplies by checking stock; anticipating needs; placing orders; verifying receipt.

2. Prepares hair for styling by analyzing hair condition; shampooing and treating hair.

3. Conditions hair and scalp by applying treatments.

4. Plans desired effect by studying facial features; examining potential styles; conferring with customer; making recommendations.

5. Produces desired effect by arranging, shaping, curling, cutting, trimming, setting, bleaching, dyeing, and tinting hair.

6. Maintains quality service by following organization standards.

7. Maintains safe and healthy conditions by following organization standards and legal regulations.

Requirement:

Listening, Supply Management, Analyzing Information , Customer Focus, Client Relationships, Organization, Creativity, Attention to Detail, Confidentiality, Professionalism, Verbal Communication

1. Conducting market research to identify selling possibilities and evaluate customer needs

2. Actively seeking out new sales opportunities through cold calling, networking and social media

3. Setting up meetings with potential clients and listening to their wishes and concerns

4. Discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction.

5. Reaching out to potential customers to demonstrate our services and products through email and phone

Job Description:

1. Maintains supplies by checking stock; anticipating needs; placing orders; verifying receipt.

2. Prepares hair for styling by analyzing hair condition; shampooing and treating hair.

3. Conditions hair and scalp by applying treatments.

4. Plans desired effect by studying facial features; examining potential styles; conferring with customer; making recommendations.

5. Produces desired effect by arranging, shaping, curling, cutting, trimming, setting, bleaching, dyeing, and tinting hair.

6. Maintains quality service by following organization standards.

7. Maintains safe and healthy conditions by following organization standards and legal regulations.

Requirement:

Listening, Supply Management, Analyzing Information , Customer Focus, Client Relationships, Organization, Creativity, Attention to Detail, Confidentiality, Professionalism, Verbal Communication

Hand Packer

Up to $11/hour (Part Time) or Up to $2,000/ month (Full Time)

Working hours: 6 days work week, 9am to 6pm

Job Highlights

• No experience needed
• Minimum able to commit 3 months working
• Able to stand throughout the working hours

Job Responsibilities:

• Pick and pack raw materials food
• Ensure cleanliness of equipment and workstations
• Weighing and labelling of products

Interested applicants please whatsapp to Clover Soh, 8856 2082 with your resume. Strictly no calls.

1) Relevant tertiary certificate in interior design

2) Know how to use Auto Cad software

3) job experience in autocad building drawing for

private housing, commercial and

industrial projects

4) six working days and work overtime to meet tight datelines if required

5) Bllingual is a plus point

6) Go to site to do site inspection

7) other duties assigned by the company

8) indepedent and self motivated

9) This position is open to local & overseas applicants

10) know 3D rendering

As the Global Facilities Regional Engineering Electrical Engineer you will be responsible for providing technical support, expertise, and lead business process alignment on construction project design, management, schedule, cost control, testing & commissioning, operational and maintenance programs for the facility Electrical systems at all manufacturing sites in your location / region.

As a global team member residing in your current site/geography, you will represent all facility design standard alignment, construction project management, O&M BKM alignment initiatives. You will also support the Global Facilities Central Engineering Team, Construction Team , Line Planning Team and O&M Team in providing critical design standard alignment, supplier quality improvement, operational and maintenance input and support construction projects.

Critical metrics include construction project management, schedule, cost control, safety index, and facilities system reliability improvement program in eliminating production events that minimize lost moves and scrap.

Responsibilities and tasks:

• Project
• Design and construction of regional green field project with alignment to global standards and collaboration with central sustainability, cost, construction and line planning team.
• Engineering support for site projects, Alpha to Beta technology transfer and sustainability projects
• Review and approve site capacity expansion and sustainability capex
• Review priority and make business driven decision on Facilities Reliability Improvement project capex
• Reliability
• Engineering support for site system improvement projects (System Reliability Improvements, Quality Improvement and Equipment EOL replacements)
• Oversee regional efforts and identify opportunities to align strategic program (eg BCP, Critical spec, Quality Defense line)
• Engineering support for major SIPP review
• Regional events lesson learnt sharing and influence of global standards development
• Communication
• Single point of contact for regional sites and GFC central teams
• Provide alignment on metrics reporting
• Engineering, O&M and Others
• Expert understanding of each sites Electrical systems operational and maintenance capabilities in order to provide critical support
• In addition to your global Electrical engineering role you will also provide site/regional support for global facility initiatives at your location/region
• Technically lead a global cross functional team focused on project, design, construction, operational excellence with the site Electrical systems engineers
• Provide support to all sites including on site presence for construction project and critical Electrical failures of
• Actively involved in TPM implementation and alignment along with ongoing support for Electrical systems
• Drive improvement in the quality of our utilities through variation reduction (SPC).
• Drive the alignment for common methodologies including SPC, conformance, SIPP’s, MOC and 8D problem solving throughout the network for Electrical systems
• Identify and deploy cost reduction efforts while optimizing and reducing energy usage for Electrical systems throughout the network
• Assess and insure effective and consistent PM and predictive maintenance programs, procedures and checklists across the network
• Regular communication with the site engineering and O&M teams on status and performance
• Analyze and benchmark equipment performance.
• Identify and develop training and certification programs that support global and site efforts
• Develop appropriate metrics to drive improvement (On time PM’s, MTTF, MTTR etc.)
• Send out regular updates with key items of focus and initiatives.
• You will review FIPA/METS events and provide recommendations to drive the reduction of critical Electrical impact events.
• Collaborate with the construction / engineering team to insure alignment on projects
• Support the network effort to implement, monitor and drive continuous improvement for success of Micron’s Sustainability programs in alignment with the long-term Sustainability strategy
• Benchmark system performance and drive Best-In-Class approach (BICs) across network
• In depth review of site sustainability projects and sustainability data monitoring to support site’s and company’s sustainability targets.
• Provide technical advice and support to overcome challenges and roadblocks in project planning & execution
• Support sustainability projects achievement data acquisition and validation in central tracking depository.
• Conduct, Analyze and create improvement actions based on electrical systems studies using design software tools such as SKM or ETAP.

Education Required

• Bachelor’s Degree or equivalent experience in Electrical Engineering or any related field of study

Experience Required

• 10+ years of Facility Engineering experience and preferred with Semiconductor Industry experience.

Experience Desired

• Lead or actively involved in global facility engineering efforts

Roles & Responsibilities

About the role
As an Admin Clerk, you will play a role in supporting the smooth operation of our office. This role will involve a range of administrative duties to assist our team and ensure the efficient running of the business.

What you'll be doing

• Providing general administrative support, including filing, photocopying, scanning and organising documents
• Answering and directing incoming phone calls in a professional manner
• Maintaining and updating databases, records and other filing systems
• Assisting with the preparation of reports, presentations and other documents as required
• Ordering, managing and maintaining office supplies and stationery
• Supporting the coordination of meetings, events and outlets operation arrangements
• Well-versed in letter writing, especially in short-hand typing
• Assist and managing office operations and management
• Knowledge in Singapore employment law (MOM. IRAS, CPF, ICA, etc.)
• Performing other ad-hoc administrative tasks as required

What we're looking for

• At least 1 year of experience in an administrative or clerical role
• Strong time management skills with the ability to prioritise and multitask
• Excellent communication and interpersonal skills, with a professional and courteous manner
• Proficiency in using Microsoft Office applications, particularly Word, Excel and Outlook
• A keen eye for detail and the ability to work accurately under pressure
• A positive attitude and the willingness to learn and adapt to new tasks and challenges

Manage products throughout their entire lifecycle

•Gather and analyze market and competition research data
•Support business case for improvements or new products

•Assist in troubleshooting, and problem-solving

•Help position the product value proposition and develop training materials

•Drive preparation for external and internal product events

Job Requirements:

· Bachelor’s Degree or Diploma in Engineering (Mechanical/Electrical) or related field required

· Preferably 4+ years’ related field and project planning experience

· Excellent project management skills desired

· Must have driving license

· Good written and verbal communication skills is a plus

· Field management experience a plus

· Entry level are welcome to apply

· Preferably have experience in water and wastewater industry & piping installations

· Passion for looking for ways to improve individual and/or company performance

· Responsible and Independent

Job Responsibilities:

· Assists in preparation and implementation of Project Execution Plan.

· Attends the Weekly Progress Meetings (Internal as well as with Client) and assist in preparation of Minutes of Meetings.

· Monitors work in progress and prepares weekly report of the status of each assignment.

· Ensuring all procedures and calculations are submitted to the client for review and approval.

· Coordinates materials and assists in the logistics, its shipment and receipt at construction site.

· Coordinates with all project related personnel on day-today progress of work activities, procurement and operations to ensure timely completion of the project.

· Provide full support as required by the Management and Project Team for all projects.

· Overall coordination and management on manpower schedules.

Skills & Experience:

- Minimum with 2 years of floral arrangement experience

- Creative with new floral and/or wreath concepts

- Good understanding of customer needs in floral and/or wreath trends

- Able to satisfy the requirements of customers

- Able to work efficiently under pressure

- Flexible and able to embrace and respond to changeeffectively

- Possess the ability to come up with innovative ideas to arrange flowers and/or wreaths

- Hardworking, proactive and willing to learn

- Good attitude and team player

- Able to work on rotate weekends and public holidays

- Experience in funerary wreaths is an advantage

- Part-timer with floral experience is welcome

Responsibilities:

- Create and design arrangement of flower collections (including hand bouquets, wreaths, table flowers, and centerpieces)

- Providing occasion-specific flower suggestions

- Fulfil daily customers' orders

- Prepare and pack flower arrangement and other materials required for event set-up

- Care and maintain flowers and plants and optimum condition for their storage

- Optimize the use of flowers and plants to minimize wastage

- Maintain cleanliness and orderliness of work area, equipment, display cases and shelves

- Perform other ad-hoc duties as assigned

We're looking for individuals with a well-groomed personality, complemented by good communication and interpersonal skills to join our team.

Work Location: Woodlands

Please provide the following with your application:

- Notice Period

- Your expected salary

- Your last drawn salary

· To manage, control and monitor of daily project works, instructions and progress.

· Ensure safe work environment on site

· Supervise all works

· Track the progress and quality of work being performed by operations.

· Work closely with consultant, sub-contractor.

· Supervision of construction works and handle coordination works at sites and to ensure targeted completion dates are met

· Attend regular meetings with owner/client/contractors on the project related matters

· Ensure that the works are carried out in accordance with the Project Quality & Safety Plan, contract requirements, including drawings and specifications

· Create and maintain detailed project documentation

· Monitoring resources on site and ensuring that sufficiency, availability and performance are aligned with the schedule.

· Ensuring that the works are carried out to schedule and in accordance to relevant regulations

1. Conducting market research to identify selling possibilities and evaluate customer needs

2. Actively seeking out new sales opportunities through cold calling, networking and social media

3. Setting up meetings with potential clients and listening to their wishes and concerns

4. Discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction.

5. Reaching out to potential customers to demonstrate our services and products through email and phone

Job Summary

You will independently manage the full spectrum of human resource functions, execute functions required of an office administrator, and be in-charge of correct and on-time payroll processing for all Group companies including in the Singapore construction sector and internationally.

Responsibilities

• Processing all work pass applications, renewals, cancellations, home leave and visas
• Processing monthly payroll for all employees
• Supporting bonus pay-outs and salary increment processes
• Managing employee leave, medical, insurance and travel claims
• Renewing and procuring all business approvals and licences and insurances renewals
• Keeping abreast and ensuring employment laws compliance
• Managing hiring and termination
• Managing compensation and benefits including performance management
• Managing learning and development for employees
• Managing tax implications for employees in international businesses
• Booking flights and accommodation for employees
• Completing personal assistant tasks as may be required by Management
• Performing adhoc duties as required

Requirements

• Possess at least 5 years’ experience in HR for Construction Sector companies
• Able to work independently and is a good team player who possess drive and initiative
• Well-organised and meticulous
• Good people and communication skills with ability to interact with people of all levels

Benefits

• One day work-from-home

Duties and resposiblities

• Able to work alone and handle heavy and bulky goods 25kg-50kg.(ie rice and sugar)
• loading and unloading of goods for delivery and to be delivered to designated location.
• able to work long hours.
• collection of payment.
• plan and manage delivery schedules.
• Manage and maintain company vehicle cleaniness.
• able to work in coldroom.
• to unstuff container when necessary.
• To be punctual at all times.
• Ad hoc task instucted by superior

Requirements

• At least 2 years of driving (heavy vehicle) i singapore.
• Physically strong and healthy.
• Can speak, read and write in English and Chinese.
• Good attitude
• Hardworking.
• Able to work 6days week.

As a Micron Singapore Construction ELV Engineer, for the design, installation, and commissioning of ELV systems in semiconductor manufacturing facilities. This role involves ensuring that the critical systems for communication, security, and control are properly integrated and functional to meet project requirements.

Extra Low Voltage Systems

Design & Engineering of ELV Systems:
- Design and develop ELV systems such as Life Safety System (LSS), fire alarms, CCTV, access control, public address systems, structured cabling, and building management systems (BMS).
- Perform detailed ELV system layout, cabling schedules, and interface drawings to ensure smooth integration with electrical and mechanical systems.
- Select and specify appropriate ELV components and devices, ensuring they meet project specifications and comply with local and international standards.
- Collaborate with other engineers (electrical, mechanical, etc.) to coordinate ELV designs with other building services.

Project Execution & Installation Oversight:
- Supervise and provide technical support during the installation of ELV systems, ensuring work is performed according to approved designs and specifications.
- Coordinate with contractors and subcontractors for the proper installation of cabling, devices, and control systems.
- Review shop drawings, submittals, and material selections from contractors to ensure compliance with project requirements.
- Conduct regular site inspections to monitor ELV installation progress, identify any issues, and ensure adherence to safety standards.

Testing, Commissioning, & Integration:
- Oversee and conduct system testing and commissioning of all ELV systems to verify they function as per design specifications and operational requirements.
- Ensure seamless integration of ELV systems with other building systems, such as HVAC, lighting controls, and security systems.
- Troubleshoot and resolve any technical issues during the testing and commissioning phases.
- Review as-built documentation, operation manuals, and test reports for handover to the client or facility operations team.

Compliance, Safety, & Continuous Improvement:
- Ensure all ELV installations comply with relevant codes and standards (e.g., NFPA, BICSI, TIA/EIA) and that safety protocols are strictly followed.
- Implement energy-efficient and scalable solutions for ELV systems, considering the evolving needs of semiconductor manufacturing facilities.
- Stay updated on advancements in ELV technologies, recommending system upgrades or improvements where applicable.
- Participate in post-project evaluations to gather lessons learned and apply best practices to future projects.

Qualifications:

Education: Bachelor’s degree in Electrical Engineering, Electronics Engineering, or a related field.
Experience: Minimum 5 years of experience in ELV systems design and installation, preferably within semiconductor or high-tech construction environments.
Certifications: Profinet certification is required,
Skills: Strong knowledge of ELV systems, proficient in AutoCAD, Revit, or similar design tools; excellent problem-solving and communication skills.

Working Conditions:
This position involves working in both office settings and on active construction sites, with the potential for travel to project locations.

Working Location :

F10N

Plans facilities changes for plant, office, and production equipment layouts, working toward economy of operation, maximum use of facilities and equipment, and compliance with laws and regulations. Coordinates with architecture/engineering firms in developing design criteria and preparing layout and detail drawings. Prepares bid sheets and contracts for construction and facilities acquisition. Reviews and estimates design costs including equipment, installation, labor, materials, preparation and other related costs. Inspects construction and installation progress for conformance to established drawings, specifications, and schedules. Develops criteria and performance specifications required to meet unique operating requirements and building and safety codes.

JOB DESIGNATION

SALES SPECIALIST

Base: Singapore

Coverage: Singapore

Upline: Managing Director, Asia Pacific

COMPANY

VELOC is established by founders who have immense belief and desire to build a connected world by actively participating in the IT infrastructure development realm within Asia, leading and innovating communication solutions and beyond, and is ‘’Powered’’ by a world best-in-class segment manufacturer. You are invited to participate in VELOC’s exciting and growing journey; Together as ONE!

Mission Statement: To Differentiate, Drive and Deliver Value and Velocity through offering of cutting edge enabling technological solutions.

Vision Statement: To Ignite Asia to Interconnect and Catalyse infrastructure and economic growth.

Value Statement: At VELOC, we believe in upholding Customer Centricity, embracing and empowering Agility, Speed, Simplicity, Innovation, and Value.

Slogan: Empowering Innovations, Connecting Futures.

ROLE

• Achieves assigned sales target
• Manages and expands customer base
• Business-develops and builds brand awareness
• Gathers market insights and competitors’ information
• Sensitives to infrastructure related projects

RESPONSIBILITIES

• Sales reporting; Sales Funnel, Sales Forecast, Yearly Budget
• Leads the customer sales process (Purchase Order to payment) and ensures excellent customer satisfaction
• Ables to technical propose/sell (training will be provided)
• Business-develops within IT Ecosystem; System Integrators, M&E, Main Contractors, Sub-contractors, End-users, Consultants
• Converts customers into strong partners
• Achieves sales target
• Upkeeps good company reputation
• Adopts flexible sales tactics; profit versus market share (strong support will be rendered)
• Clear understanding of cost versus profit (training will be provided)
• Strong customer centric and management into mutual win (strong support will be rendered)
• Ensures customer satisfaction in term of delivery, support, and communication
• Assists in inventory ordering (work closely with administrative and operation)
• Possesses a long-term view for business expansion
• Ready to take on additional responsibilities for the interest of business expansion

REQUISITES

• At least ITE engineering/technical certificate or higher. Willing to consider exceptional sales performer or believer with less-of qualification.
• > 2 years of B2B industrial sales experience. Willing to consider ‘’determined’’ applicant without sales experience.
• Passionate about one’s sales career
• Enjoys sales’ growth trajectory
• Enjoys sales of engineering solutions
• Ables to communicate, present, and carry oneself
• Proficient in English and organized in nature
• Experience in ERP software will be a plus
• Strong team spirit
• Willing to business-travel
• Willing to assume additional responsibilities for business expansion
• Any recognized certificate/s will be a plus

Interested candidates please forward your CV to [email protected]

We are a leading metal recycling company dedicated to sustainable practices and environmental responsibility. Our team is passionate about reducing waste and turning scrap metal into valuable resources. Join us and be part of a growing industry that makes a difference!

Job Responsibilities:

• Safely operate vehicles to transport metal materials between customer sites, our facility, and recycling centers.

• Load and unload scrap metal using appropriate equipment (e.g., hoists, dollies, or forklifts).

• Ensure accurate documentation of pickups and deliveries, including invoices and weigh tickets.

• Perform daily vehicle inspections and ensure proper maintenance.

• Adhere to traffic regulations and company safety policies at all times.

• Provide excellent customer service during interactions with clients.

Requirements:

• Valid Class 4 Driver’s License with a clean driving record.

• Minimum 1-2 years of driving experience (experience in a related industry is a plus).

• Ability to lift heavy materials when needed.

• Strong attention to detail and organizational skills.

• Good communication and interpersonal skills.

• A team player with a commitment to safety and efficiency.

Interested candidates please apply online or send your latest CV and a copy of driving licence to [email protected]

AP Consultancy Solutions Pte Ltd| EA License No. 15C7636 | Lilian | EA Reg No.: R23114063

1. Responsible in assisting the Operations Manager in daily running and management;

2. To supervise the activities carried out by the Cleaning Staff which will include training, instructing and managing work flow;

3. To undertake, as a part of the team, the cleaning of designated areas to ensure that they are kept clean and hygienic for the public;

4. To ensure all work carried out by the Cleaning Staff is on par with the upholding requirement; completed with due observation to the appropriate Health & Safety requirements;

5. Cleaning, sweeping and vacuuming, emptying of bins;

6. To ensure that all health and safety regulations are followed and the staff is taking extra precautions in causing anything that might endanger the post holder or others;

7. Daily report to the line manager, or person in authority any dangerous situation in the workplace or any perceived shortcomings in health and safety regulations.

Requirement

1. Flexible for weekend & PH day shift

2. Most time would be standing for operation assistance

3. Teamwork & problem-solving orientation

1. Responsible in assisting the Operations Manager in daily running and management;

2. To supervise the activities carried out by the Cleaning Staff which will include training, instructing and managing work flow;

3. To undertake, as a part of the team, the cleaning of designated areas to ensure that they are kept clean and hygienic for the public;

4. To ensure all work carried out by the Cleaning Staff is on par with the upholding requirement; completed with due observation to the appropriate Health & Safety requirements;

5. Cleaning, sweeping and vacuuming, emptying of bins;

6. To ensure that all health and safety regulations are followed and the staff is taking extra precautions in causing anything that might endanger the post holder or others;

7. Daily report to the line manager, or person in authority any dangerous situation in the workplace or any perceived shortcomings in health and safety regulations.

Requirement

1. Flexible for weekend & PH day shift

2. Most time would be standing for operation assistance

3. Teamwork & problem-solving orientation

Job Description

Role & Responsibilities

1. Liaising and coordinating with workers/supervisors and/or other relevant party on foreign workers related matters
2. Assist in updating and maintaining employees' personal records
3. Responsible to administer employee payroll, leave, attendance and claims
4. Assist in all new application of work passes including renewal and cancellation work passes matters.
5. Assist in updating all training records and monitoring all training progress
6. Assist in preparation of employment contracts
7. Ad-hoc related duties as assigned by HR Department.

Job Requirements

1. Proficiency with Microsoft office ( Eg. Microsoft excel and words)
2. Minimum with Diploma in Human Resource or equivalent related qualification.
3. With at least 1-2 years of human resources and administration related experience.
4. Candidate with construction related industry is preferred and training will be provided.

Job Description:

• Responsible for manufacturing & maintaining machinery
• Work directly with the fabrication and maintenance of machinery
• Fabricate, operate and repair machines and machine tools
• Setting up machines prior to production as well monitoring and correcting them as needed
• Work with programmers, engineers and manufactures to ensure that machines are functional and efficient
• Must be able to handle physical work, as well having an understanding of the entire production process from beginning to end, regardless of their specialty area
• Technical and problem-solving skills are also essential
• Operate CNC fabrication equipment following engineering and manufacturing prints and documentation making adjustment for production jobs including; setup and operation of all equipment/cranes with stops, clamps, fixtures, tooling and offsets to produce consistent quality parts

Job Requirements:

• At least 2 Year(s) of working experience in the related field is required for this position
• Preferably Senior Executive specialized in Maintenance/Repair (Facilities & Machinery) or equivalent
• Good team player, positive working attitude and open to learn new technology
• Detail-oriented, able to multi-task in fast paced environment
• Able to work under pressure
• Willing to travel overseas with short notice

Quantity Surveyor

JOB SCOPE

• Full scopes of Quantity Surveyor (Measurement, Call Quotation, Progress Payment, Variation Order, Final Account and etc)
• Assist in prepare tender submission

REQUIRED ABILITIES, SKILLS and KNOWLEDGE

• Preferably with 5 years or above of experiences as Quantity Surveyor in Construction or Interior Works
• Microsoft Excel & Microsoft Word

LOCATION

Near Sembawang MRT

WORKING HOURS

Monday to Friday, 9am to 6pm

SALARY

$3,000 to $4,500

Roles & Responsibilities

Job descriptions:

- Data searching, sorting, processing & reconciliation

- Prepare reports for management

- Attend to internal and external queries

- Follow up and update queries status

- Prepare invoices & quotation

- Filing, storage and retrieving of documents

- Other ad-hoc projects

Requirements:

- Positive thinking and open minded

- Proficient in EXCEL & WORDS

- Advantage if have some accounting knowledge

- Able to work in the East

1. Conducting market research to identify selling possibilities and evaluate customer needs

2. Actively seeking out new sales opportunities through cold calling, networking and social media

3. Setting up meetings with potential clients and listening to their wishes and concerns

4. Discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction.

5. Reaching out to potential customers to demonstrate our services and products through email and phone