āļøWorking location: Tai Seng
āļøMon to Fri
āļøSalary: up to $2,500
Job Duties:
Ā· Manage monthly principal service billings
Ā· Handle all incoming phone calls, emails, and faxes promptly and professionally.
Ā· Plan and coordinate daily deliveries and collections.
Ā· Process sales order, delivery notes, invoices, quotations, debit notes and credit notes.
Ā· Follow-up and respond promptly on customer backorders, contracts, enquires and requests.
Ā· Work closely with internal stakeholders such as Warehouse, Operations, Sales, Engineering and Finance teams to resolve customer issues.
Ā· Ensure conformance to required Standard Operating Procedures.
Ā· Manage daily invoice scanning
Ā· Follow up with key customers on outstanding invoice payment.
Ā· Provide Administrative support, as and when required.
Ā· Act as backup for other team members, as and when required
Requirement:
Ā· Minimum āOā Levels and ablove
Ā· Previous customer service experience will be advantageous
Ā· Competent in Microsoft Office (especially MS-Excel) applications
EA License No: 19C9611
EA Personnel Reg No: R1433735 Teng Wei Mun (Celest)