We are looking for an associate chiropractor who:

• is committed to reaching their full potential as a leader
• has a strong desire to help people through chiropractic
• is an effective team player
• strongly believes in subluxation-based care

We offer a tremendous amount of coaching, mentorship and practice-skills development, with an opportunity to lead your own team and have equity in the business in the future. Learn proven practice systems to take your leadership skills to the next level.

Job Responsibilities :

-Provide admin and office support

-To ensure timely effective handling of customer enquiries and quotations

-Process invoices, handling accounts and follow up outstanding payments

-Accurately enter data into software, maintaining up-to-date records.

-Printing and filing documents

-Assist in motor claims

-Handle phone enquiries

-Liaising with respective insurance companies

-Responsible for operational administration functionality

-Other ad hoc duties as assigned.

Job Type : Full time

Pay $2,300- $2,500 per month

Working hours- 9am to 6pm ( Mon- Fri)

Working location- near Kaki Bukit MRT

Job requirements:

-Possibly with motor and claim related experience

-Bilingual in English and Mandarin to liaise with Mandarin speaking clients

-Flexible, able to handle multi-task well and work diligently

-To ensure timely effective handling work duties

-Assist in projects co-ordination

-Good organizational skills with excellent follow-up ability and attention to details

-Responsible, pleasant personality and positive working attitude

Job Scope:

• Develop sales strategies to achieve company revenue goals
• Manage, train, and motivate a sales team to meet or exceed targets
• Set clear sales targets and KPIs for the team
• Build and maintain strong relationships with key clients and business partners
• Monitor sales performance, analyze trends, and report results to senior management
• Identify new business opportunities in untapped markets and customer segments
• Lead contract negotiations and close sales deals
• Prepare accurate sales forecasts and allocate resources to meet targets
• Conduct market research to stay updated on industry trends and competitors
• Collaborate with the marketing team to align sales efforts with campaigns and product launches
• Ensure high levels of customer satisfaction and address any concerns or issues
• Manage the sales department budget to ensure cost-effective operations
• Provide regular sales performance reports to senior leadership
• Coach and mentor sales team members, providing training and development opportunities
• Handle relationships with key accounts to ensure repeat business and customer loyalty

Requirements:

• Bachelor’s degree in Business, Marketing, or a related field
• At least 5 years of experience in the medical device industry, ideally with a focus on Point of Care products
• Proven experience as a Sales Manager or in a similar sales leadership role
• Strong leadership, communication, negotiation, and presentation skills
• Ability to analyze market trends and develop effective sales strategies
• Results-driven with a proven track record of meeting or exceeding sales targets
• Proficient in Microsoft Office and CRM software
• Willingness to travel as required

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Demonstrate proficient knowledge in cabling installation.
• Independently deploy resources and manage site operations.
• Respond promptly to service calls to resolve faults.
• Ensure timely delivery and completion of service and maintenance tasks.
• Provide basic IT networking assistance and support.

Requirements:

• Possess a valid Class 3 Driving License.
• Hands-on and eager to learn new skills.
• Previous experience in IT networking and cabling installations preferred.

Interested candidates who wish to apply for the advertised position, please click on the apply button

EA License No: 96C4864

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· Relevant experience in any of the IDM tools

· Strong knowledge on role based access control.

· Strong knowledge of Oracle SQL and proficient in writing complex SQL queries.

· Practical knowledge of scripting languages, preferably Python / Java.

· Hands on experience with Reporting tools with excellent computational ability.

· Effective communication skills, requires excellent stakeholder management skills, has ability to multitask effectively and need to be a good team player.

· Work independently with minimal to no supervision.

Responsibilities:

• Manage and monitor systems and infrastructure
• Install, configure, test, and maintain OS, software, and system tools.
• Ensure system availability and performance optimization.
• Monitor application performance, identify bottlenecks, and implement fixes.
• Maintain security, backup, redundancy, and BCP strategies.
• Participate in the design of operational support systems .
• Collaborate with vendors and IT teams for issue resolution.
• Manage VMware environment and support cloud Microsoft Azure & RedHat Linux
• Provide support for HPE and Hitachi environments.
• Provide 24/7 support, including on-call rotation (1 week/month).

Requirements:

• Diploma/bachelor’s in computer science or equivalent.
• 5+ years’ experience with VMware vCenter, security technologies, system monitoring, backup & recovery.
• Knowledge of Windows Server OS, AD, DNS, GPO, Clustering, and SAN storage (Hitachi Virtual Storage Platform is a plus) .

Apply, please kindly email your updated resume to [email protected].

Only shortlisted applicants will be notified.
APBA TG Human Resource Pte Ltd (14C7275) || Akshya R (R24122440

Meeting and greeting clients, checking and making appointments, customer service, and promoting the sale of services and products.

Following instructions, working co-operatively with others, and following salon requirements and need to communicate well.

Should be highly organized and able to manage clients with grace, even during peak demand.

Helps clients decide their ideal haircut and hairstyle.

Completes haircutting techniques, including trims, layers, and texturizing.

Performs haircoloring methods, such as highlights, ombre, and balayage.

Styles hair, including blowouts, curls, braids, ponytails, and updos.

Recommending and selling salon products and staying updated on ongoing hair styling trends

Company: UDON MASTER PTE. LTD.

Position: F&B Manager

Employment Information:

• Working location: Suntec.
• Working hour: 44/54 hrs week, 1.5 off-days/week, annual leave 10 days.

Duties & Responsibilities:

• Develops and manages all financial and guest satisfaction plans and actions for Food and Beverage departments.
• Maintains a positive cost management index for kitchen and restaurant operations. Manages the Food and Beverage departments.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision-making; demonstrates honesty/integrity; leads by example.
• Oversees all culinary, restaurant, beverage, and customer service operations.
• Provides excellent customer service to all employees. Responds quickly and proactively to employees' concerns.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Maintain quality assurance standards for service and all F&B products.
• Manage staffing levels to guarantee quality in product, service, and presentation while maximizing revenue growth.

Requirements & Skills:

• Ability to handle multiple projects at one time.
• Minimum of 2 years experience in high-volume food and beverage operations.
• Excellent written and oral communication skills.
• Proven ability to motivate, teach and lead a team.
• Always remains professional and work well with others.
• Ability to stand and walk for extended periods.

Our client is a global MNC in Chemical industry. Due to their current expansion plan, they are looking for a Business Development Manager to join their Sales Team from Biopharmaceuticals division, in hopes of developing the current high performing team. They are located in the West area.

Duties of Business Development Manager:

• Identifying and cultivating business prospects.
• Nurturing relationships with current collaborators and partners.
• Engaging with various stakeholders at different organizational levels.
• Conducting market and competitor research.
• Participating in negotiations and transaction.
• Any other adhoc duties as assigned by supervisor

Requirements:

• Degree in Pharmacy / Lifescience/ Business or related field
• At least 5 years experience in cell & gene therapy or related field, with exposure in Contract Development and Manufacturing Organization
• Comfortable with travelling in both local and overseas. Possess regional exposure is advantageous for new market penetration

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Program Management: Understand the program in-depth, connect various business units, and identify new business opportunities.
• Customer Engagement: Conduct regular customer meetings, including weekly scorecard and quality discussions, monthly safety sessions, continuous improvement (CIP) sessions, project updates, KPI reviews, and strategic business reviews.
• Project Leadership: Lead or participate in CIP and ad hoc projects focusing on safety improvements, automation, process optimization, quality enhancements, productivity gains, data analytics, data visualization, storage models, freight consolidation, cross-border trucking, and network planning.
• Project Planning: Oversee the planning and execution of projects with timelines ranging from 6 months to 10 years.
• Representation: Act as the main representative in customer engagements and project-related meetings.
• Team Leadership: Lead staff training and career development initiatives.
• Multi-Project Management: Manage multiple CIP and ad hoc projects simultaneously, ensuring timely completion.

Requirement:

• Degree in related field
• Relevant experience in contract logistics especially semiconductor accounts; internal candidates with relavant semiconductor warehousing experience is welcomed
• Possess valid PMP certification is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Company’s Profile
Our Preschool is dedicated to providing a nurturing and stimulating environment for early childhood education. We believe that the early years are crucial for a child’s development, and our programs are designed to foster creativity, curiosity, and a love for learning.

Salary Package:
- Basic Salary: $2200 - $2500

Working Location: River Valley

Working Hours: 8am-6pm / 8am-7pm

Key Responsibilities:

· Manage daily operations: scheduling, communications, and record-keeping.

· Oversee student enrollment, admissions, and records management.

· Maintain attendance, grade, and other databases.

· Support staff recruitment, onboarding, and training.

· Develop and enforce efficient administrative procedures.

· Coordinate events, meetings, and school calendars.

Requirements:

· Min. O Level and above or equivalent certification

· Prior experience in education industry will be an added advantage

*Able to start work within short notice will be highly advantageous.*

**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

Our client is a global manufacturer. Due to business needs, they are now recruiting a FP&A Accountant to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility:

• Coordinate the preparation, compilation, and analysis of the Annual Budget prior to its submission to the corporate office.
• Analyze financial variances and take a proactive approach by conducting meetings with operations departments to review and discuss monthly forecast performance.
• Synthesize complex data from various sources and transform it into comprehensive management reports.
• Scrutinize a wide range of records and engage with various departments to ensure data accuracy and reliability.
• Oversee SOX compliance and address internal and external audit queries.
• Enhance processes and actively participate in ad-hoc LEAN projects.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 5 years experience in FP&A and SOX
• Experience in manufacturing industry is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Guest Experience Officer to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Provide courteous and efficient service, striving to fulfill each guest's request whenever possible. Ensure all telephone calls are answered promptly, within three rings.
• Be well-versed in all room types, rates, and availability, and up-sell services whenever possible.
• Take ownership of guest issues, addressing complaints promptly and in line with established procedures. Report to a supervisor for further follow-up if needed, and complete glitch reports when necessary.
• Ensure the safety and security of guest rooms by following emergency and fire procedures, and encourage guests to use Safe Deposit boxes (El-Safe) in accordance with hotel policies.
• Be knowledgeable about hotel facilities, functions, major city attractions, and events to provide guests with accurate information. Maintain a professional, courteous relationship and effective communication with all hotel personnel.

Requirements

• Minimum O Level
• Willingness to work rotating shifts.
• Min 1-2 years of customer service experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our client provides engineering, construction, and project management services. Due to business needs, they are now recruiting a Inventory and Shipping Officer to be part of their Shipment Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Inventory and Shipping Officer:

• Manage the procurement of spare parts from approved suppliers.
• Coordinate the shipment and repackaging of parts for customer delivery.
• Ensure timely delivery arrangements for both regional and international shipments.
• Collaborate with the logistics team and supervisor to efficiently process incoming orders.

Requirements:

• Relevant experience with inwards and outwards shipping

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is from Oil and Gas industry, a local leading player. They are looking for a Maintenance Technician for the next phase of their business. They are located in West.

Duties:

• Perform preventive, predictive, and corrective maintenance tasks as directed, and update the CMMS database.
• Maintain rotating and static equipment, plant piping, and structural support systems.
• Respond to and resolve equipment malfunctions, ensuring minimal downtime.
• Determine necessary materials, tools, and methods for safe maintenance tasks.
• Conduct machinery condition monitoring and field data collection with the production team.
• Ensure operational efficiency of all plant valves and mechanical components, including control and plant valve maintenance.
• Supervise in-house contractors and vendors, ensuring safety protocols are followed.
• Collaborate with the production team on mechanical system testing and troubleshooting.
• Take on additional tasks or responsibilities as assigned.
• Perform valve line-up and LOTO for maintenance preparations.
• Participate in the Company's Emergency Response Team (CERT) with assigned roles.

Requirements

• Nitec in Engineering related field.
• Min 5 years’ experience in Oil & Gas or Petrochemical industry
• Experience in troubleshooting of mechanical/ machinery systems

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Conduct sales and marketing activities to meet business targets.
• Develop and implement strategies to position products and services effectively in the market.
• Coordinate with suppliers and customers to address inquiries and explore business opportunities.

Requirements:

• Degree in Pharmaceutical Sciences or related
• 1 - 2 years experience in B2B Pharmaceutical Sales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Salary: $12/hr

Duration: 4 months

Working Days & Hours: Mon-Fri office hrs

Location: Kent Ridge

Job Description:

• Provide operational and administrative support to Therapeutics Team in the assigned projects.

• Monitor and Track project progress.

• Correspond with internal stakeholders to verify and ensure timely submission of information.

• Handle administrative tasks such as onboarding and offboarding staff, updating of relevant records.

• Undertake additional administrative tasks as required.

Secondary Duties and Responsibilities (Return to Work Program)

• Liaise with patients and their employers and enrol them into the Return to Work Program.

• Collation of statistics and data into the database.

Job Requirements: Min GCE A Level or similar

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional HR Operations Manager to be part of their HR Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of Regional HR Operations Manager:

• Oversee HR systems and Compensation & Benefits operations across 7 Southeast Asian markets, ensuring policy compliance and driving People Experience (PX) projects and initiatives.
• Act as a strategic partner to regional and in-country leaders on employment matters, including performance management, compensation, employee relations, compliance, and reporting.
• Facilitate the Annual Performance and Remuneration review by coordinating closely with PX teams at local, regional, and global levels.
• Manage employee data across HR systems, including onboarding, payroll, benefits, and performance, using SuccessFactors.
• Ensure compliance with local employment regulations and provide guidance on policy updates across the region.
• Work with regional and global PX teams to enhance employee experiences through targeted projects and initiatives.

Requirements:

• Degree in related field
• 6 years of relevent experience with regional exposure
• Experience with Successfactor

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Sales Coordinator to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Sales Coordinator:

• Accurately process sales orders in the system, ensuring correct product details, pricing, and customer information.
• Prepare and maintain sales documents, including quotations, invoices, contracts, and sales reports.
• Assist the sales team in preparing presentations, proposals, and any other necessary documents.

Requirements:

• Relevant experience
• Experience with SAP or ERP System

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Seafreight Export Executive to join their seafreight team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Ensure timely and accurate ocean freight movement while adhering to service standards and local regulations.
• Manage communication with customers, vendors, and internal stakeholders regarding shipments.
• Address service issues proactively by providing follow-up and problem resolution for customers.
• Generate invoices and verify shipment-related charges within KPI timelines.
• Participate in projects focused on improving internal and external business processes.
• Perform tasks that add value to customer operations and adapt to process changes.
• Ensure customs declarations comply with Singapore regulations and procedures.
• Create and manage documentation for ocean exports.
• Oversee a team and ensure efficient execution of shipments according to ISO procedures.
• Maintain timely responses to customer inquiries and ensure proper documentation in the Transport Management System (TMS).

Requirement:

• Nitec and above.
• Minimum 1-4 years of working experience in the sea freight industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Our client is from Luxury Retail industry. They are now recruiting a Marketing Manager (Digital Marketing) to be part of their marketing team to assist their team for the next phase of their business. They are located in the East - easily accessible.

Roles and Responsibilities:

• Develop and implement effective digital marketing strategies to meet business objectives.
• Create engaging content and visuals for social media platforms.
• Plan and execute lead generation campaigns across multiple online channels.
• Analyze market trends and competitor strategies to refine marketing efforts.
• Maintain company websites and manage online inquiries.
• Edit videos and images using tools such as CapCut, Premiere Pro, and Photoshop.
• Monitor social media trends, particularly in the Gold and Jewellery industry, and apply insights to content creation.
• Optimize performance of paid advertising campaigns, including Facebook Ads and A/B testing.

Requirements:

• Min Diploma in Digital Marketing or related field
• Relavant experience
• Well verse with WooCommerce, Shopify, and Adobe Creative Suite is an added advantage.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

Company’s Profile
Our client company is a bilingual preschool that follows a Canadian-inspired curriculum, focusing on both English and Mandarin. The school offers a play-based learning approach, fostering creativity, literacy, numeracy, and social skills. Programs like "Bear Care" cater to infants, while the preschool curriculum ensures students are proficient in both languages by senior kindergarten. Teachers undergo continuous professional development to implement the latest educational standards. They aims to provide a high-quality early education experience

Benefits:

-Lesson plans provided

-Performance Bonuses and AWS

-14 days Annual Leave

-No Saturdays

-Monday - Friday, rotating shift hours

Salary Package:
-Basic Salary: $2800 - $4200

Working Location: Ang Mo Kio Central

Key Responsibilities:

· Provide various experiences and activities for children including songs, games and story telling

· Establish routines, provide positive guidance and build children's esteem

· Conduct lessons according to centre's curriculum

· Provide safe and secure environment for children to feel comfortable

Requirements:

· Min. Diploma in Early Childhood Education or equivalent will be an added advantage

· No experience is welcomed to apply!

Candidates without experience are welcomed to apply! On job training will be provided!

*Able to start work within short notice will be highly advantageous.*
**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

Description:

• Picking groceries products in supermarket stores
• Packing groceries products into bags/boxes
• Preparing orders for delivery
• Replenishing of products on shelves
• Ensure orders picked are in good condition in terms of packaging, expiry dates, freshness etc.
• Ensure sufficient level of care and attention is given throughout the fulfilment process
• Any other ad hoc duties assigned

Requirements:

• No experience required, training will be provided
• Basic written and verbal communication skills in English
• Basic IT proficiency in using smartphones
• Able to carry loads of about 10kg

Working Hours:

min. 5 hours / day (between 7am to 11:20pm) including weekends & PHs