An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Essential Functions

• Take every opportunity to amaze the guests.
• Ensure all guests are being treated in an efficient and courteous manner and that all standards are being followed.
• Handle complaints.
• Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.
• Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.
• Utilize interpersonal and communication skills to lead, influence and encourage others
• Ensure all front office quality standards are complied with and that policies and procedures are consistently applied.
• Work in conjunction with accounting to maintain and minimize levels of accounts receivables.
• Coordinate activities with other hotel departments.
• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest satisfaction.
• Ensure the timely completion of performance appraisals.
• Function in place of the Front Office Manager in his/her absence.
• Be knowledgeable of policies regarding emergency procedures and security concerns.
• Assist with any additional if required and as assigned by the Front Office Manager or Hotel Manager

Teamwork Skills:

• Be an enthusiastic, helpful and positive member of the team.
• Be professional, responsible and mature in conduct and behavior.
• Be understanding of, encouraging to and friendly with all co-workers.
• Be self-motivated and use time wisely.
• Maintain open line of communication with each department.
• Communicate pertinent information.
• Respond positively to new ideas.
• Openly accept critical/developmental feedback.
• Report to work on time.
• Give adequate notice if going to miss work.
• Be available to work a flexible schedule to include weekends and holidays.
• Maintain effective communication through the use of meetings, log books and bulletins.
• Be available to help other departments in emergency situations.
• Perform other assignments as directed by the General Manger.
• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Specific Job Knowledge, Skills and Abilities

The individual must possess the following knowledge, skills and abilities:

• Must be able to speak, read, write and understand English.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Extensive knowledge of the hotel, its services and facilities.

Working location: Alexandra

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Make a high volume of outbound calls to potential and existing customers
• Follow a prepared script to provide information about products or services
• Engage customers in conversation to understand their needs and interests
• Identify and qualify sales leads through outbound calling efforts
• Schedule appointments for sales representatives to follow up with potential clients
• Record and track leads in the customer relationship management (CRM) system
• Answer customer questions and address concerns in a knowledgeable and professional manner
• Build and maintain positive relationships with customers
• Follow up with customers to ensure satisfaction and address any issues

JOB REQUIREMENTS

• Minimum Diploma and above
• Willing to learn and flexibility to adapt to working environment
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Working hours: 10am to 6pm (Monday to Friday)

Working location: Woods Square

Key Responsibilities:

• Engage in a structured management training program designed to develop skills across various departments within the organization
• Actively learn about company policies, procedures, and best practices through hands-on experience and formal training sessions
• Assist in managing projects from conception to completion, ensuring alignment with organizational goals and objectives
• Analyse performance metrics and prepare reports to evaluate operational efficiency and recommend improvements
• Collaborate with different departments, including sales, marketing, operations, and human resources, to gain a comprehensive understanding of business operations
• Participate in customer service initiatives to enhance client relationships and gather feedback for continuous improvement
• Identify challenges within the organization and propose effective solutions to improve overall performance
• Work closely with senior management and mentors to gain insights and guidance on career development and organizational leadership
• Attend workshops and training sessions to enhance professional skills, including leadership, communication, and project management
• Regularly receive and provide feedback on performance, contributing to personal growth and the overall success of the management training program

Requirements:

• Excellent verbal and written communication skills to effectively collaborate with team members and present ideas
• Basic analytical and problem-solving abilities to assess situations and propose practical solutions
• Willingness to learn and adapt to different roles and responsibilities within the organization
• Ability to work collaboratively in a team environment and contribute positively to group dynamics

EA Reg. Number: R21100629

EA License Number: 22C1278

Responsibilities

• Manage day-to-day sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager
• Ensuring projects are worked according to agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Procurement, Logistics and Marketing
• Assist in preparation & submission of relevant reports and documents

Requirements

• Diploma in Business or related field
• Minimum 1-2 Year(s) of working experience
• Ready for dynamic and fast-paced environment
• Strong phone presence, interpersonal & customer service oriented
• Enjoying interacting and communicating with people, and maintain good rapport with our IT Business Partners
• Proficient in MS Office
• Working schedule of 9am-6.30pm (Mondays to Fridays)
• Kaki Bukit, Singapore

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.
GEMS Recruit/EA License: 23C1459
EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Working hours: 10am to 6pm (Monday to Friday)

Working location: Woods Square

Key Responsibilities:

• Develop and maintain relationships with media contacts to secure coverage for the organization’s initiatives, events, and achievements
• Write, edit, and distribute press releases, media alerts, and other promotional materials to effectively communicate the organization’s message
• Plan and coordinate public relations events, press conferences, and promotional activities to enhance the organization’s visibility and reputation
• Create engaging content for various channels, including social media, blogs, and newsletters, to promote the organization’s brand and initiatives
• Assist in developing crisis communication strategies and respond to media inquiries during challenging situations to protect the organization’s image
• Monitor media coverage and conduct research to analyse public opinion and assess the effectiveness of PR campaigns
• Work closely with marketing, communications, and other departments to align PR strategies with overall business objectives
• Engage with key stakeholders, including clients, community partners, and influencers, to build positive relationships and enhance the organization’s reputation
• Prepare regular reports on PR activities, media coverage, and campaign effectiveness to evaluate the success of public relations efforts
• Advocate for and promote the organization’s brand identity through various channels to build awareness and positive perceptions in the market

Requirements:

• Minimum Diploma and above
• Strong verbal and written communication skills, with the ability to create engaging content and effectively convey messages
• Familiarity with social media platforms and their role in public relations, including content creation and audience engagement
• Excellent organizational and time management skills, with the ability to handle multiple projects and deadlines simultaneously
• Ability to work collaboratively within a team and contribute positively to group efforts while also being self-motivated

EA Reg. Number: R21100629

EA License Number: 22C1278

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

We are looking for dedicated musicians to join our team of teachers from all over the world!

• Piano Teacher
• Violin Teacher
• Vocal Teacher
• Guitar/Ukulele Teacher
• Drum Teacher
• Music Exploration Teacher

Job Responsibilities:

• Plan and prepare lessons in relation to individual students' needs and examination syllabuses
• Teach music theory, aural skills and practical techniques to students entering and preparing pupils for examinations
• Acquire appropriate teaching materials and resources for music lessons
• Motivate students and encourage progress in the student’s learning journey
• Assess students' abilities, providing feedback and writing reports for parental feedback
• Accompaniment or ensemble practice and performance
• Working with other colleagues in group activities, such as camps and exam preparation

Hiring Criteria:

• Master Degree, Bachelor Degree, Diploma in Music (ATCL/DipABRSM)*
• 1-2 years of experience in teaching or related fields preferred
• Bright and cheerful personality with confident communication skills
• Job Location will be in Singapore

Perks and Packages:

• Monthly Tier Performance Bonus ranging from $500 to $1,200
• State of the Arts Facilities and Private Studios for all Full Time Teachers
• Comprehensive Orientation which includes Guided Onboarding Process and In-house Training
• Complimentary Secondary Instrument Lessons
• Full Front Desk Team Support for Administrative Duties
• Regular Performance and Training Opportunities provided
• Annual Leaves and Sick Leaves available
• Medical Benefits that include specialist coverage and personal accident coverage

ABOUT THE ROLE

Join our team at Elfie, a cutting-edge global health-tech company, and be part of a transformative journey towards better public health. As the Global Gamification Manager, you will lead the charge in enhancing user engagement and retention through exciting gamification strategies in the Elfie app. Utilize your skills in psychology, game design, and data analysis to craft immersive experiences that empower users to unlock rewards and elevate their well-being. Ready to revolutionize health-tech and drive meaningful change to health self-monitoring? Do you have experience building fun and interesting gamification strategies for mobile apps?

If your answer to these questions is yes, we want to hear from you!

WHAT WE OFFER

• A permanent global contract, with fiercely competitive salary
• Hybrid working - 3 days in the office and 2 at home (exchange as needed to support personal commitments)
• Work out of modern co-working offices in central Singapore
• Annual holiday entitlement plus national holidays off (depending on work location)
• Personal allowance for private healthcare
• Performance-related discretionary bonus paid twice a year in April and October
• Brand new Macbook and a budget for additional tech

WHAT YOU WILL DO

• Develop and continuously refine Elfie's overall mobile app gamification strategy, including the design and implementation of reward systems, challenges, and interactive features, with the aim of creating stickiness on a global basis
• Ensure that all contents (visual and copy) of rewards, challenges, and charities are all available and in top quality across all app versions and countries
• Collaborate with teams (Product, Marketing, International) to integrate gamification initiatives smoothly with the app experience and business goals
• Analyze user data to improve engagement, retention, and monetization through gamification and oversee adapting elements for diverse markets.
• Manage the sourcing and curation of low-cost, high-value rewards that appeal to Elfie's diverse user base across international markets
• Monitor and optimize the performance of Elfie’s gamification features, leveraging data-driven insights to continuously improve the user experience and drive business impact

WHAT YOU WILL NEED

• 5+ years of experience in leading strategic growth marketing efforts for mobile apps.
• Proven track record of driving sustainable user growth and engagement.
• Fluent in English and Finnish with strong communication and collaboration skills.
• Expertise in data analysis and performance marketing.
• Strong leadership and team management skills.
• Bachelor's degree in Marketing, Business, or related field.

WHY JOIN US?

• Strong and genuinely patient-focused company mission (see below)
• Truly global start-up with a blend of diverse cultures and background around the world
• Excellent financial credibility and refreshingly clear future vision
• Phenomenal growth plans and an excellent company spirit
• Regular socials events; our football team Elfie FC is taking Saigon by storm!
• Dedicated career pathways and training to support your development
• Experienced founders with 20+ years experience in digital health, software and partnership development in both bluechip and start-up companies - and successful previous exits!

ABOUT ELFIE

Check out the Elfie app:

• for Android: https://links.elfie.co/apptester
• for iOS: https://links.elfie.co/testflight-i

Elfie's ambitious mission is to save millions of people annually. Our vision is to be the world’s first free digital therapeutics that rewards employees and patients to monitor health.

Today, Elfie is a disease prevention and management application that gamifies self-monitoring and supports patients across 3 continents. It is promoted by thousands of doctors and endorsed by 5 medical associations. Within the next 12 months, we will have become the first medically-proven digital solution freely available across all continents.

WHAT NOW?

Apply today for immediate consideration!

Know someone who would be a good fit for this role? We’re offering a monetary reward if you refer them to us and they are successful! Contact the Talent Acquisition team for more information: [email protected]

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

We are looking for dedicated musicians to join our team of teachers from all over the world!

• Piano Teacher
• Violin Teacher
• Vocal Teacher
• Guitar/Ukulele Teacher
• Drum Teacher
• Music Exploration Teacher

Job Responsibilities:

• Plan and prepare lessons in relation to individual students' needs and examination syllabuses
• Teach music theory, aural skills and practical techniques to students entering and preparing pupils for examinations
• Acquire appropriate teaching materials and resources for music lessons
• Motivate students and encourage progress in the student’s learning journey
• Assess students' abilities, providing feedback and writing reports for parental feedback
• Accompaniment or ensemble practice and performance
• Working with other colleagues in group activities, such as camps and exam preparation

Hiring Criteria:

• Master Degree, Bachelor Degree, Diploma in Music (ATCL/DipABRSM)*G8*
• 1-2 years of experience in teaching or related fields preferred
• Bright and cheerful personality with confident communication skills
• Job Location will be in Singapore

Perks and Packages:

• Monthly Tier Performance Bonus ranging from $500 to $1,200
• State of the Arts Facilities and Private Studios for all Full Time Teachers
• Comprehensive Orientation which includes Guided Onboarding Process and In-house Training
• Complimentary Secondary Instrument Lessons
• Full Front Desk Team Support for Administrative Duties
• Regular Performance and Training Opportunities provided
• Annual Leaves and Sick Leaves available
• Medical Benefits that include specialist coverage and personal accident coverage

• Up to $5,000 Basic + Bonus
• Permanent position/ 5 workdays
• Participate in new Rail project at west area.
• Bukit timah area – Shuttle services provided.

Our Client, a reputable MNC and leading A1 Main contractor diverse in building, civil and infrastructure projects.

Job Responsibilities:

• Handling procurement activities including sourcing, liaising, price & contract negotiating with existing and new suppliers for the purchase of construction material and equipment.
• Process and generate PO/RO
• Ensure material delivery within schedule.

Job Requirements:

• Minimum O Levels certifications and above
• Having experience in construction industries preferred.

Other Information:

To apply please click on the APPLY button and submit your resume with the following details:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified.

Lionel Cheow

EA License | 14C7092

EA Registration Number | R1105005

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Job Description

• Work Week: 6 days per week

• Work Hours: 7PM - 3AM (1hour break)

• Locations: Boon Keng / Geylang

• Language: Mandarin

• Relevant Experience : 6-8 years

• Gross Salary Range: $6,000 - $8,000

Job Scope

• Work with chefs for efficient provisioning and purchasing of supplies.

• Estimate food and beverage costs.

• To lead the team on each shift and ensure the company service standards are upheld.

• Operational Oversight: Manage daily restaurant operations, including staff performance, guest experience, and service quality.

• Financial Management: Oversee budgeting, cost control, and financial performance to ensure profitability.

• Customer Satisfaction: Ensure guests have an outstanding dining experience; resolve any complaints promptly.

• Staffing & Training: Hire, train, and schedule employees, and provide ongoing development and support.

• Maintain Standards: Ensure the restaurant adheres to quality standards in food, service, cleanliness, and safety.

• Inventory & Supplies: Oversee inventory management and ensure timely ordering of supplies, food, and beverages.

• Marketing & Promotions: Plan and execute marketing activities to increase business and drive customer traffic.

• Health & Safety Compliance: Ensure compliance with local health, safety, and legal regulations, including fire and food safety.

• Collaboration: Work with other departments to achieve overall business goals.

• Reporting: Provide regular reports on restaurant performance, including financials, staffing, and guest satisfaction to Company Director

• Working hours: 8:30am – 6pm (Monday – Friday)

• Basic UP$3500 + Allowances + Commission

• AWS + Variable Bonus + Excellent Benefits

• Well Established Company (Telecom Equipment)

• Company located at Jurong East

Job Scope

• Reporting to In-Charge and be responsible for prospecting, identifying and establishing new clients
• Handle new sales enquiries and preparation of quotation
• Work closely with sales team on execution of marketing and sales activities
• Handle product management duties
• Establishing and enacting the strategy of go-to-market plans with the customers (partners/dealers).
• Develop and implement strategic plans to increase sales of existing and new accounts
• Exploring the opportunity of new products and new markets with the customers.

Requirement

• Diploma in Engineering / IT or equivalent
• 1 – 3 years of relevant working experiences in B2B / Telecommunication/ Electronic / IT Background
• Possess Class 3 License is an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company

• Working location at Tuas area

• Working hour: Normal working hours

• AWS + Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Attend to sales queries and prepare quotations.
• Assist to generate sales documents and prepare delivery orders etc.
• Provide general administrative support.
• Any related ad-hoc/miscellaneous duties.

Requirement

• GCE ‘O’ Level or above
• 1 - 2 years of relevant working experience
• Able to source for hardware products / parts online will be an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company

• Working location: Farrer Park (walking distance from mrt)

• Basic salary + Car Allowance + Phone Allowance

• Working hour: Normal working hours

• AWS + Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Grow the fire pump portfolio.
• Prepare quotations and tender submissions.
• Attend to sales enquiries, sales support and site related matters.
• Update management on the progress of projects.
• Visit customers at their workplace/office.
• Any related ad-hoc duties.

Requirement

• NITEC / Diploma in Mechanical / Mechatronics / Electrical Engineering or equivalent
• 1 - 2 years of relevant working experience with fire pump and market for fire safety regulations
• Possess Class 3 driving license will be an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $1800 - $2000 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Ubi
• Working days: Monday to Friday
• Working hours: 8:15am – 6pm
• Training provided for those without/lesser experience

Job Responsibilities:

• Assistant to Driver and warehouse Supervisor
• Receive and process inbound and outbound order
• Support the drivers & assist in delivery/collection, when required
• Proper Handling of documents for delivery and collection of goods
• Other ad-hoc duties as assigned

Job Requirements:

• Possess minimum GCE O Level or relevant qualification
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Salary $3000 - $3200 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Ubi
• Working days: Normal working hours

Job Responsibilities:

• Ensure safe and timely collection and delivery of goods
• Ensure proper handling of all general cargoes and goods
• Ensure proper documentation such as delivery notes, collection orders etc
• Ensure full compliance to WSH safety & security requirements
• Vehicles must be kept clean at all times and in good working condition
• Any others ad-hoc duties as assigned

Job Requirements:

• Possess minimum GCE O Level or relevant qualification with 1-2 year of relevant experience
• Possess valid Class 4 driving license

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Pawa bakery, established in Singapore, famous for varieties of healthy bagels, is growing fast. We are currently seeking experienced and passionate bakers to join our team at Pawa Bakery. As a baker, you will be responsible for producing high-quality breads and pastries while maintaining a clean and organized work area. Your attention to detail, commitment to food safety, and ability to work efficiently in a fast-paced environment will be essential for success in this role.

Responsibilities:

1. Prepare and bake a variety of breads, pastries, according to established recipes and quality standards.

2. Adhere to food safety and hygiene regulations, including proper handling and storage of ingredients.

3. Maintain cleanliness and sanitation of the bakery area, including equipment and utensils.

4. Collaborate with other team members to ensure smooth operations and efficient workflow.

5. Demonstrate a positive attitude, strong work ethic, and willingness to learn and grow with the company.

Requirements:

1. Minimum 2 year of relevant working experience as a baker.

2. Valid Food Hygiene Certificate registered with Singapore Food Agency (SFA)

3. Ability to work a 6-day work week schedule with early morning shifts.

4. Keen eye for detail and commitment to producing high-quality products.

5. Flexibility to work on weekends, public holidays, and early mornings.

Benefits:

1. Opportunities to learn baking techniques and further develop your skills.

2. Competitive employee benefits package.

3. Annual Bonus based on performance.

4. Monthly Perfect Attendance Bonus.

5. Retention Bonus.

6. Lunch allowance.

• Well Established Company
• Basic $3200 - $3800 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas (Transport Provided)
• Working days: Monday to Friday
• Working hours: 8am to 5pm

Job Responsibilities:

• To supervise and manage the functions of Repacking/Containment/ICW operations and Maintenance
• To monitor the safe process flow and backlog level of TIW waste
• Ensure all staff are well trained according to OJT programme and following the safe work procedures and SOPs
• To ensure the effectiveness and smoothness of coordination with operation and sales team and customer service maintaining high quality of services
• To monitor the outgoing containment purchase budget and encourage the recycling of used containment to save cost
• Daily and regular inspection of the operation processes and monitor the plant 5S and TPM activities, safety and discipline at works, machineries and equipment conditions
• Lead the daily safety toolbox meeting and regular inspection of PPE items that staffs at workplaces are enough for their safety
• Conduct periodic review of existing procedures and workflow of plant operations and functions in lines with cost effectiveness with maximum throughput
• Apply continues improvement or modification plans to maintain an excellent operational model.
• Work with Lab chemists to evaluate and develop new treatment methods and handing procedures for new and unknown wastes, and review of operation costs and regular update to management
• To ensure EHS compliance through the continual maintenance and improvement of ISO 45001 implementation, and always maintain good housekeeping of site
• To prepare and analyze daily and monthly operation records/reports (e.g., cost, productivity, quality, non-conformance, etc) on plant processing and maintenance. And follow up necessary corrective actions and monitor consistently to relevant department staffs to follow up closely
• To compile annual budget of plant operations and Maintenance for Director’s approval and to ensure expenditures are well within the budget allotment
• To work closely with operation staffs and engineering staffs to develop and implement preventive maintenance schedule for operations and maintenance of machinery and equipment
• Regular briefing / training to be conducted to department staffs for safety handling of repacking loose waste, MSDS, PPE requirement and risk assessment before operations
• To activate emergency response team of operation and maintenance staffs and response to any in house spill and fire incident if in case of emergency
• To liaise with EHS department to ensure fellow dept staffs are upkeep with method of handling and emergency equipment usages in terms of spills and fire incident and to conduct regular practice and drill exercises with different scenarios to workers so that they are well familiar in emergency to response in time

Requirements:

• Degree in Chemical Engineering or Chemistry
• At least 2 year relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $2200 - $2700 + OT + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas (Transport Provided)
• 5.5 Working days

Job Responsibilities:

• To conduct final sample preparation in final sampling room
• To conduct laboratory analysis and reporting
• To assist chemist in technical development project
• To maintain the inventory of all laboratory facilities/ equipment
• To check, record and report on the inventory of all laboratory supplies
• To carry out calibration and maintenance of all laboratory equipment as per schedule or instructed
• To ensure good housekeeping in the laboratory
• To follow the existing system and documentation as per the procedures
• To update the relevant records

Requirements:

• At least ITE or Diploma in Chemistry/Chemical Process Technology/Material Science or equivalent
• Working experience in precious metal/ base metal is an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $ 4000 - $ 5000 + Transport Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Joo Koon
• Working hours : 8.30am – 5.30pm
• Working days : Monday to Friday

Job Responsibilities:

• Technical review on new project orders and order assignments to technical engineer & drafter team
• To manage and ensure timely submission of engineering documents i.e. Control Schematic Drawing, General Assembly Drawing, Wiring Diagram, Nameplate Drawing, Test Procedure, Data Sheet and etc
• To review all project engineering documents prepared by technical engineer & drafter team before submitting to client
• Manage engineering change function and ensure engineering documents are updated accordingly
• Provide advice and guidance to technical engineer & drafter team for any technical queries and To support other ops team on various aspects of technical/engineering matters
• To check and make recommendations based on common industrial engineering practice, where necessary
• To provide and implement cost effective and best engineering solutions for project in order to stay competitive
• To provide sound engineering practice and engineering calculation where applicable in a timely manner to meet project timeline
• To review international standards and/or project specifications for product compliance. i.e. ISO 12490 / API 6DX / IOGP S-707 / SHELL DEP standards or other industrial standards related to Valve Automation and/or instrumentation
• Providing field support for the customers to resolve after-sales technical issues or technical clarifications
• To attend internal/external kick off Meeting (KOM) when required
• Travel along with Technicians to installation base and sites if situation arise
• To assist manager to lead the department’s improvement programs and/or process efficiency initiatives
• To assist manager in maintaining and updating the department's Standard Operating Procedure
• To carry out Engineering Personnel annual Performance review to ensure competency and give counselling when required
• Support new employee orientation by providing brief Engineering department process flow training
• Support and Guide the Operation department in resolving aftermarket technical issues such as Product Design changes / Fault Finding / Supplier Discrepancies
• Performs additional related duties as requested or required

Requirements:

• Bachelor’s Degree / Diploma in Mechanical/Instrumentation or equivalent
• Minimum 6 to 8 years supervisory experience in Valve Automation and/or instrumentation background, preferably in the Valves & Actuators field for Oil & Gas Market
• Conversant with ISO 12490 / API 6DX / IOGP S-707 / SHELL DEP standards or other industrial standards related to Valve Automation and/or instrumentation
• Possess a strong knowledge in Pneumatic and Hydraulic circuits

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $3000 - $4000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas (Transport Provided)
• Working day: Monday to Friday
• Working house: 8am to 5pm

Job Responsibilities:

• To ensure all the maintenance works carried out systematically, efficiently & safely
• By improving existing preventive maintenance system thus reduce maintenance cost and improve performance of equipment
• To be the initiator and coordinator of MOC for any addition, modification and replacement in the system
• To assist the Section Manager and Supervisor to co-ordinate and supervise the day-to-day activities
• To troubleshoot Mechanical Equipment / Systems’ problems when it runs abnormally malfunction
• To work closely with the operation team for daily, weekly and monthly maintenance programmed to maintain all equipment running efficiently, safely and smoothly
• To train all technician and staffs on equipment maintenance and monitor the 5S and TPM activities carried out in the section
• To assist the Section Manager to propose and implement action plans to rectify faults occurring in the system/processes
• To be involved in new project management time to time and be responsible for document preparation and other paper works, as well as co-ordination with contractors & Vendors
• To manage all Mechanical & electrical Instruments spare parts and tools

Requirements:

• Bachelor’s Degree in Mechanical Engineering
• Min 2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492