JOB SUMMARY

• The CFCC Control Room owns the Group Transactional Conflicts and Information Walls Standard (TCIW), Group Personal Account Dealing Standard (PAD), Group Outside Business Activities Standard (OBA), Group Close Financial Relationships Standard (CFR) and External Employee Connections Standard (EEC) which set out procedures for transactional conflicts clearance and employee declarations required to help the Group manage any actual, potential or perceived areas of conflicts of interest that may arise in the course of providing financial services to its Clients.

RESPONSIBILITIES

• Responsible for assisting the Head of Control Room, Asia, to oversee CFCC Control Room matters affecting the region (ASA and GCNA)
• Managing and acting as the first point of escalation for a team of CFCC Control Room analysts located in Singapore and Kuala Lumpur (“Asia Control Room”).
• Playing a leading role in coordinating with CFCC Control Room colleagues globally located in London and working closely with other CFCC colleagues globally including the Private Side advisory teams. Ensure that Asia regulatory and business requirements are reflected in global procedures, policies, processes and that the appropriate standards are adopted.
• Participating as an active member of the Control Room Leadership Team and helping with the overall management of the CFCC Control Room team globally.

Primary areas of responsibility include managing and performing the following core functions owned by the CFCC Control Room:

• Clearing and managing transactional conflicts of interest and acting as the first point of escalation for the Asia Control Room
• Maintaining of the Group’s Watch and Restricted Lists
• Tracking transaction flows and timetables, pipelines and inside information held by various businesses and functions within the Group
• Managing the Group’s Information Walls, including executing wall crossings where appropriate
• Performing of preclearance review for research publications to ensure compliance with legal and regulatory obligations
• Maintaining of research disclosures
• Ensuring control sample testing is developed, maintained and completed in a timely manner within the Operational Risk Framework
• Providing training to CR analysts in line with the team’s DOIs, ensuring that each analyst receives the required training and is adequately equipped to ensuring that the DOIs capture the workflow of the teams accurately and in sufficient detail
• Reviewing escalations of preclearance requests of staff relating to clearing Outside Business Activities, Personal Account Dealing, Close Financial Relationships and Employee External Connections
• Reviewing and advising on escalations relating to potential breaches of the Standards owned by the CFCC Control Room.

Strategy

• Support and implement the vision, strategy, direction and leadership for CFCC for Global Credit Markets and other businesses, consistent with the vision and strategy for the CFCC function and in support of the Bank’s strategic direction and growth aspirations.
• Promote the culture and practice of compliance with compliance standards (including conducting business within regulatory requirements, and to high ethical standards) within the Bank and embed a Here for good culture and the Group Code of Conduct

Business

• Build and maintain an effective and constructive relationship with all key business and functional stakeholders that is based on trust, capability, and integrity, providing timely, responsive and quality regulatory compliance advice and guidance to enable the business and functions to meet/ achieve their strategic tactical objectives.
• Provide robust challenge to all relevant business stakeholders where activities are outside of the risk tolerance / appetite, escalating as necessary, until appropriate oversight and ownership is achieved including actions and plans to address any remedial action needed to come back within risk tolerance / appetite.
• Work closely with the business to provide timely compliance advice to ensure compliance with all relevant laws and regulations and policies and standards, support the transition to proactive and preemptive compliance and conduct risk mitigation.

Processes

• Establish and maintain effective processes (including training, advice and support) to ensure that policies, procedures and standards to address compliance risks (excluding financial crime) are effectively implemented and adhered to across Global Credit Markets and other businesses.
• Provide support and challenge to the Bank’s senior management to ensure that they establish and monitor appropriate processes for compliance with compliance policies, procedures and standards (including meeting regulatory obligations and maintaining high standards of conduct).

People & Talent

• Good presentation skills, data analysis, analytical skills and data reporting.
• Good communication skills (written and verbal) and interpersonal skills with an ability to interact with all levels of management and staff.
• Ability to prioritize, multitask, work under pressure and handle confidential and sensitive information in a professional manner in a fast paced deadline driven environment
• Drive performance in compliance service delivery with highest quality of service.
• Assist Process Owner to establish, govern & maintain work processes to drive service performance

Risk Management

• Ensure effective management of compliance matters, and in collaboration with the rest of the CFCC team, effectively manage regulatory issues that have a significant impact on the Bank.
• Collaborate with the other Products CFCC teams and the Compliance Management Group to anticipate horizon risks that may have a significant impact on the Bank and develop effective strategies to mitigate such horizon risks including global standards for conduct of business.
• In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management in the Bank and relevant regulators are informed and that actions are taken quickly to remediate and/or activities are ceased. Ensure proactive and timely identification, assessment, advice and dissemination of evolving regulatory changes/practices and associated risks, and proactive engagement in regulatory reform.
• Assist and work closely with Shared Investigative Services (SIS) and Surveillance and Monitoring teams in relation to investigations and breaches concerning the relevant businesses.
• Ensure global standards are understood and implemented, with any identified exceptions, or need for more/less stringent standards escalated to senior CFCC Compliance Management for joint decisionmaking.
• Maintain adequate management MI / trackers across all aspects of their coverage and responsibility to ensure all issues and matters are tracked, followed, regularly assessed and reported on.

Governance

• Within the Group's overall Risk Management Framework, establish and maintain appropriate risk based compliance frameworks for identifying, assessing, managing, monitoring, mitigating and reporting compliance (including regulatory and financial crime) risks across the relevant businesses.
• Help to Develop and assist in recommendation (for approval by the relevant Risk Committee), appropriate compliance policies and procedures.
• Ensure appropriate product governance measures are in place so that product approval documents reflect all relevant regulatory requirements.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key Stakeholders

• Global Credit Markets business teams including Financing Solutions, Financing Risk, Leveraged and Acquisition Finance (LAF) and Capital Markets
• Mergers & Acquisitions business team
• Legal teams for the above businesses
• CIB Client Coverage
• Credit and Portfolio Management
• Group Corporate Development and Strategy
• SC Ventures
• Group Internal Audit

​​​​​​​Other Responsibilities

• Embed Here for good and Group’s brand and values in Global Credit Markets and other business teams.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 7+ years of work experience in the financial industry, preferably in compliance or other risk and control functions or in transaction related roles in the Control Room
• Banking knowledge in terms of customers, products, transactions and operations
• Excellent communication skill both articulation and writing
• Good attention to detail and ability to prioritize, multitask, work under pressure and handle confidential and sensitive information in a professional manner in a fast paced deadline driven environment
• Data & analysis skills: able to manage data exceptions and analyse trends and out of pattern activities, working knowledge of the Internet and MS Office Suite & independently assimilate, analyse, and evaluate information from disperse data sources to determine a course of action (e.g. case closure or escalation), and record and communicate this decision clearly and concisely.

Role Specific Technical Competencies

• Manage Risk
• Manage People
• Compliance Policies and Standards
• Compliance Advisory
• Investigations
• Manage Change

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Responsibilities

1. According to the company's annual strategic direction, be fully responsible for the overall management of the Asia-Pacific region;

2. Responsible for the company's supplier management, international procurement costs, logistics costs, production costs, and warehousing costs, and ensure the delivery and quality of materials;

3. Responsible for the development of the group's international business, the development of overseas markets, the layout of overseas projects, and the organization and implementation to ensure the realization of the strategic goals and investment promotion goals of the division;

4. Responsible for the communication, coordination and connection between the group headquarters and the relevant persons in charge of the overseas business platform;

5. Responsible for the research and formulation of the group's overseas investment strategy, and organize its implementation, explore overseas investment projects, grasp and judge relevant investment opportunities and risks;

6. Responsible for the specific work plan and task allocation arrangement of overseas project investment, work closely with team members to complete the work of acquisition and merger projects, and ensure the overall project quality;

8. Responsible for the comprehensive management of overseas business team building and talent selection.

Qualifications

1. Experience in catering or retail management system, with experience in first-line brand enterprises preferred;

2. High level of Chinese and English, both Chinese and English can be used as working languages, Cantonese is preferred;

3. Rich professional knowledge, including procurement management, process management, logistics, warehousing and other modules;

4. Have clear business planning and support capabilities for external partners (franchisees, etc.) and the ability to increase store turnover.

5. Have the ability to organize, communicate, coordinate relevant departments and integrate resources, understand and deepen the business processes and standards of the company's core departments;

6. Understand international policy trends and market economic changes, have a business mind, and have insight into the market macro-economy.

7. Love your job, have strong data analysis skills, strong stress resistance, entrepreneurial mentality, and business thinking.

Manage overall operations and is responsible for effective and successful management of all working staffs. productivity, quality control and safety measures as established and set for Operation Department. Enhance the operational procedure system and gather principle information for reporting to the operation manager of the store.

· Team Management and Task Completion: Oversee and ensure the timely completion of assigned tasks by the teams.

· Officer Deployment and Coverage: Monitor and ensure adequate deployment and coverage of all officers according to operational requirements.

· Report Submission: Review, vet, and submit reports to clients within established deadlines.

· Client Coordination for Special Assignments: Collaborate closely with clients to arrange and execute special assignments efficiently.

· Officer Audits: Conduct regular audits to assess the performance and compliance of officers with company standards.

· Recognition and Incentives: Issue commendation incentives and certificates to officers who demonstrate exemplary performance.

· Training and Development: Conduct refresher training sessions for officers as needed to maintain high standards of performance.

· Feedback and Complaint Resolution: Carry out preliminary investigations into feedback or complaints raised by members of the public (MOP) or client, and take appropriate action.

· Handover/Takeover (HOTO) Process: Perform HOTO for officers who have resigned or been terminated, ensuring a smooth transition.

· Spot Checks: Perform routine spot checks on officers to ensure adherence to operational protocols.

· Client Support: Assist clients with queries and provide timely responses to their concerns.

· Officer Support and Guidance: Advise and support officers with their queries, ensuring they have the necessary information and guidance to perform their duties effectively.

· Others: Required to attend to ad hoc on-site work as well as attend to ad hoc calls or texts, which may be outside office hours.

Requirements:

· Minimum of 3 years of experience in operations management or a related role, preferably in the security or law enforcement company.

· Proven track record of successfully managing teams and operational tasks.

· Strong leadership and team management skills with the ability to motivate and guide teams effectively.

· Excellent communication and interpersonal skills for client liaison and officer support.

· Problem-solving and decision-making abilities, especially in handling feedback, complaints, and preliminary investigations.

· Strong ethical standards and integrity, especially when conducting investigations and audits.

· Flexibility and adaptability in handling unexpected situations or special assignments.

Job description:

Customer support:

• To arrange service visiting, install, repair, troubleshooting, and relocation on site.

• To set up and dismantle equipment for demonstrations.

• To conduct equipment familiarization training for users.

• To answer service enquiries.

• To attend user’s meetings.

• To install and commission new equipment at customer’s sites.

Service administration

• To prepare service quotations, contracts, report, and invoice.

• To arrange spare parts from suppliers.

• To send / deliver repair item and spare parts.

• To collect equipment for in-house repairs.

• To deliver new equipment to customers.

• To attack and pursue outstanding debts.

• To send faulty parts to vendors for checking and testing.

• To furnish technical information and quality report to Principal.

Job requirements:

• Min. Diploma in Engineering

• Min. 1 to 2 years of experience in going clients’ sites to perform servicing

• Experience in medical device servicing is advantageous

Apply now by sending your resume to [email protected]

We regret to inform that only shortlisted candidates will be notified

Alex Goh Hock Leong | CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Sciences) | 99C4599

Company Overview

Emplifi is a culture-driven, growing, fast paced human resource agency and licensed recruitment agency. We specialise in enabling Small & Medium Enterprises (SMEs) in Singapore from professional services, F&B, retall, Construction, Wholesale industries to grow competitively.

We offer Recruitment Process Outsourcing, Outsource HR Operations & HR Business Partnering Advisory services. Our unique value comes from our active sourcing methodologies and full time experienced HR team and the advisory we provide to our clients on how to navigate human capital challenges in Singapore.

Role Overview

As a Business Development Director, you will play a key role in driving new business opportunities and growing our client base, targeting foreign entities entering Singapore. You will be responsible for identifying and nurturing leads, building relationships with prospective clients, and presenting our suite of recruitment solutions to key decision-makers in various industries. This position offers a unique opportunity to contribute directly to the company’s growth and success.

Key Responsibilities

• Lead Generation & Prospecting - Identify and generate new business leads through various channels including, networking, and referrals, partnership. Leverage market research to identify potential clients in need of RPO & HR Operation services in the Professional Services, Retail and F&B sectors.
• Sales Presentations & Proposals - Conduct consultative sales calls and meetings with prospective clients to understand their HR needs, pain points, and business goals. Present tailored HR solutions and services to prospects, demonstrating how Emplifi can meet their hiring challenges.
• Contract Negotiation & Closing - Lead negotiations to close sales and secure new contracts. Work closely with internal teams to ensure successful service delivery and client satisfaction post-sale.
• Sales Forecasting & Reporting - Track and report on sales activities, pipeline progress, and performance metrics. Weekly updates with accurate information regarding lead status, opportunities, and potential deals.
• Market & Industry Expertise - Stay current on market trends, competitor offerings, and industry best practices to continuously refine the sales approach. Use this knowledge to effectively position Emplifi’s services and differentiate it from competitors.
• Collaboration with Internal Teams - Collaborate with the recruitment, HR Operations and client success teams to ensure seamless service delivery and to identify new opportunities for cross-selling or upselling existing clients.

Key Requirements

• Experienced in regional and/or China markets.
• Native speaker and business proficiency of Mandarin as candidates will be targeting Chinese firms entering Singapore
• In-depth understanding of the Chinese corporate culture and decision making process
• Proven track record in B2B business development, sales, or account management, ideally within the recruitment or talent acquisition industry

Skills & Competencies

• Excellent communication, presentation, and negotiation skills.
• Ability to build and maintain long-term relationships with clients.
• Self-motivated, goal-oriented, and comfortable working independently.
• Strong analytical skills with the ability to identify business opportunities and effectively manage the sales pipeline.

We’re looking for someone with excellent writing and research skills to be our part-time, in-house copywriter. As a member of the creative team, the copywriter will write and edit content for a variety of projects (including print, web, and social media. The most successful candidate will be a quick learner who has a versatile writing style.

Objectives of this role

Thrive in a fast-paced, collaborative environment with a high-volume workload often requiring short turnaround times

Responsibilities

Interpret research article/ briefs to develop concepts for execution with assigned writing project.

Research and understand a client’s needs and target audiences, through online searches, reviews of existing research, interviews with subject-matter experts.Write original copy and edit content from a range of journals and scholarly articles.Collaborate the managers and creative staff, from concept development to delivery of final product

Required skills and qualifications

Two or years of professional copywriting experience, with solid portfolio of work

Exceptional writing and research skills

Ability to work independently to meet deadlines

Excellent organizational skills and multitasking ability

Preferred skills and qualifications

Bachelor’s degree (or equivalent) in journalism, English, communications, or related discipline

Proofreading experience and familiarity with standard style guides

Eye for detail and appreciation of great design

He/she is required to do the following:-

• Register patients
• Manage the front desk and handle patient's enquiries
• Preparation of drugs and dispensing of medicine
• Educate patients on the medication and procedures
• Assist doctor in bedside procedures
• Provide nursing care to patients
• Handle phone enquiries
• Billing
• Administrative Duties
• Insurance claim submissions
• Medicine inventory management

Candidate should have:-

• At least ITE / Diploma or equivalent
• At least 2 years of working experience in the related field
• It would be an added advantage if you are specialized in Healthcare - Nurse/Medical Support & Assistant or equivalent.
• Familiar with any clinic management software e.g. clinic assist, plato etc
• We are 5.5 days work week.
• Working hours: Monday to Friday, 9am to 6pm and Saturday 9am to 1pm.

We offer a competitive remuneration package based on qualifications and experience. We regret that only short-listed candidates will be notified.

Please include the following in your resume:

• Current/last drawn salary
• Expected salary
• Reason for leaving

Our client is a global leader in gateway services, who is seeking to recruit a Operations Assistant (Logistics). This position is based in Singapore.

Operations Assistant (Logistics)

Responsibilities

· Collect import charges at the counter.

· Verification of documents.

· Perform printing functions.

Requirements

· Able to operate a computer keyboard.

· Able to handle cashless payments like PayNow, Nets, Credit Cards etc.

· Able to work on rotating shift (6 day work week, rotating shift (can be am, pm or night)

· Min. Secondary school education

· Location : East

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

​Our client is a global leader in gateway services, who is seeking to recruit a Cargo Coordinator. This position is based in Singapore.

Cargo Coordinator

Responsibilities

· Handle and check cargo shipments and documentation.

· Engage airlines and attend to their needs.

· Liaise with third parties like agents.

· Manage a team of cargo handlers.

Requirements

· Nitec or diploma holders.

· Preferably with relevant experience in warehousing and logistics.

· Able to work on rotating shift (6 day work week, rotating shift (can be am, pm or night)

· Location : East

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

• Supervise retail operations.
• Supervise retail staff.
• Ensure sales transactions properly documented
• Setup and monitor operations of roadshows, promotions and/or events.
• Monitor stock inventories and restocking.
• Monitor visual merchandising presentation.
• Manage service quality and customer satisfaction.
• Manage operations for service excellence.
• Able to work on weekends and holidays
• Working experience in supervisory role in fashion/footwear industry preferred.