JOB SUMMARY
- As the Head, Credit Risk Reporting, the role-holder should demonstrate strong leadership with business management and collaboration skills to ensure development and delivery of timely, accurate and complete internal and regulatory reporting, a deep understanding of the Group’s credit risk management framework and relevant analysis and insights for key stakeholders. The Head, Credit Risk Reporting, will support the Chief Risk Officer, WRB in the development and delivery of reporting and MI requirements, and support relevant stakeholders in the First and Second Line in discharging their accountabilities through delivery of expertise to them. The role holder will have oversight of the WRB credit risk reporting and MI team.
RESPONSIBILITIES
Strategy
- Understand reporting and MI requirements of credit risk stakeholders, board and senior management and regulators and translate them into effective and efficient risk reports in production
- Improve team efficiency in BAU activities, through rationalisation of reports, automation or outsourcing to GBS
- Articulate opportunities as part of FFG to deliver efficiencies and coordinate with the relevant teams to help prioritise, support, and monitor the initiatives.
- Align to the business strategy of the Risk and CFCC functions by delivering risk reporting and MI capabilities to support data driven decision making
- Drive innovation in advancing data usage and digitisation, as well as championing efforts in the adoption of best practices across Global, Regional and Country teams.
- Supervise the offshore teams to achieve sound management of analytics and control agenda.
- Continuously work towards improving the control environment and compliance culture in credit risk reporting
- Represent the Risk and FCC Reporting team in relevant committees, management forums, working groups or squads for integrating new products, key initiatives and risk platforms (including obsolescence)
- Adapt and adopt new ways of working with hybrid working models, challenging norms when required to drive process efficiency and cost saves.
Business
- To lead the credit risk reporting team for Wealth & Retail Banking (“WRB”) and ensure the following:
- Team delivers quality reports in a timely manner with analytical insights for both internal and external stakeholders.
- Build stronger relationship with all stakeholders.
- Provide subject matter expertise and address ad-hoc reporting requirements.
- Drive advancements in defining a unified data lake to facilitate near real time self-serve and zero touch data investigation.
- Credit Exposure Measurement & Control
- To measure and report credit Risk Appetite exposure against the thresholds for WRB.
- Functional ownership of GBS team’s BAU activities
- Manage reporting and MI tools for WRB.
- Work with finance and risk infrastructure teams to provide business requirement and conduct UAT
- Continuously work towards improving risk data quality with infrastructure and other risk teams
Processes
- Overall accountability of the WRB reporting and MI processes for both Group and Country to ensure consistency and accuracy across all reporting activities.
- Support and integrate with the emerging QPR/Refinement Forum process particularly as a mechanism to set delivery priorities with Business and Functions
- Support projects in building compelling cases for change.
- Ensure transition to BAU and adoption and onboarding completion are incorporated into Definitions of Done
- Identify and drive realisation of opportunities for self-service and automation for solutions.
- Drive realisation of opportunities to improve efficiency and efficacy of onboarding, adoption and integration processes.
- Identify opportunities for reuse of adoption and onboarding processes.
- Ensure that regulatory requirements, Group and Business policies are effectively embedded. Facilitate the implementation of Control Sample Test (CST), related Key Control Sample Tests (KCST), Key Risk Indicators (KRI) and monitoring plans for compliance and operational risk management.
- Standardise, simplify, consolidate related processes; retire obsolete, legacy streams and perform horizon scanning on upcoming trends to integrate with ways of working.
People & Talent
- Ensure the teams are adequately resourced and staffed by an appropriate number of competent staff, who are sufficiently independent to perform their duties objectively.
- Ensure the teams have access to the necessary training/learning programs to execute their current role and, where required, maintain any professional qualifications and memberships.
- Ensure the team is skilled to understand the portfolio risks and develop analytical capabilities to identify, assess and communicate key risk factors effectively.
- Allocate appropriate responsibility, accountability, and authority within the wider WRB reporting team.
- Provide leadership, management and coaching to ensure the team is highly engaged and performing to their potential.
- Responsibility to review the team structure/capacity/succession plan. Create growth plans and development plans to be future-ready.
- Set and monitor job descriptions and objectives for the team, provide feedback and rewards in line with staff performance against their responsibilities and objectives.
- Lead by example and build the appropriate culture and values according to Bank's Priorities/Strategy/ Stands
- To promote diversity at all levels – ethnic, gender, generations, disability.
- Establish open and cohesive onshore-offshore engagement with frequent retrospectives and 360 feedback to maintain highest standards of process quality.
Risk Management
- Responsible for identifying, assessing, monitoring, controlling and mitigating risks for the Credit Risk Reporting process.
- Ensure losses, risk events, policy deviations, KCST & KRI exceptions, are recorded, reviewed and reported.
- Engage appropriate stakeholders to ensure timely remedial actions and escalation of situations that pose significant risk.
- Ensure completeness, accuracy and timeliness in all Regulatory Reporting. Initiate periodic review on regulatory reporting processes to ensure compliance to regulations.
- Ensure regular review of QA framework for alignment to prevailing policies and processes.
- Develop and maintain the department’s BCP and DRP plans and ensure these are tested at the requisite periodicity.
- Embed compliance with data management risks, including data quality, secrecy, privacy, records management and AI ethics, BCBS.
Governance
- Ensure operational risk compliance across team activities.
- Manage internal and external audits
- Ensure compliance of BCBS 239 regulations for WRB credit risk reporting
- Ensure process and operational gaps are identified and change initiated to mitigate risks.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead the Credit Risk Reporting team to achieve the outcomes set out in the Bank’s Conduct Principles
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
Internal
- Group Risk Framework Owners
- Group and Cluster Risk Teams, including Chief Risk Officers
- Country Risk Teams
- Global Head, Policy & Governance
- WRB Business teams
- Chief Finance Officer, Risk and Compliance
- Enterprise Risk Management
- Risk Data Strategy
- Risk Infrastructure and Change Management
- Technology
- Data Governance
- BCBS 239 Programme Team
- Group Internal Audit
External
- Bank of England
- Prudential Regulation Authority (PRA)
- Other regulators, as required
- The Group's external auditors
Other Responsibilities
- Embed Here for good and Group’s brand and values in the team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)
Our Ideal Candidate
- 12+ years experience in risk metrics and measures, and working knowledge of Standard Chartered's approach to risk management
- Rich experience in working on systems, technology and integration solutions requiring a blend of quantitative, qualitative, and tooling skills. Skilled in working on vendor products, in-house and proprietary solutions.
- Solid record for liaising with 1st, 2nd and 3rd LOD coupled with implementing a robust governance framework
- Expertise in driving large or complex initiatives across countries, business groups and timezones
- Exemplary leadership skills to lead, influence and partner to drive talent strategy and create high performing self-organised cross geographically diverse teams.
- Demonstrate success in delivering high volume, goal-based production/ operations environment
- Strong written / oral communication and influencing skills. Ability to create effective work relationships across functions, cultures and borders
- Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role
Role Specific Technical Competencies
- Analytical Thinking
- Data Science
- Credit Risk
- Operational Risk
- Manage People
- Communication and Influencing Skills
- Manage change
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
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