Role Overview:

We are seeking a dynamic and results-oriented Customer Experience & Operations Lead to oversee the daily operations of Befound Studios. The ideal candidate will excel in operational management, SOP development, team leadership, and fostering collaboration across diverse teams. This role is integral to ensuring exceptional client experiences while driving growth and efficiency within the studio.

This is a work-from-office position, and you will thrive in our start-up environment where collaboration, adaptability, and proactive problem-solving are key. You will work closely with a passionate and creative team in a fast-paced, team-oriented environment that values innovation and hands-on contributions.

Key Responsibilities:

Client Experience:

• Role model as the brand ambassador for BeFound with a heart for our clients and sense of care throughout the client’s journey.
• Be the first point of contact for any escalation cases to management.

Operational Excellence:

• Lead and manage the daily operations of Befound Studios to ensure smooth and efficient functioning.
• Identify opportunities to improve operational workflows and implement best practices to enhance client satisfaction and team productivity.
• Develop, refine, and enforce standard operating procedures (SOPs) to maintain consistency and quality.

Team Leadership:

• Manage and mentor a team of Client Success Specialists, ensuring high performance and a client-centric approach.
• Provide training, support, and feedback to foster professional growth within the team.
• Schedule and allocate resources effectively to meet client and studio needs.

Collaboration:

• Work closely with cross-functional teams, including skin analysis experts, makeup artists, creatives, and marketing professionals, to deliver cohesive and exceptional services.
• Act as a liaison between operational staff and management to ensure alignment with strategic goals.

Strategic Growth:

• Partner with the management team to identify growth opportunities for the studio.
• Contribute to the development and execution of strategies to improve client acquisition, retention, and overall studio performance.
• Analyse operational data and generate reports to provide actionable insights for studio improvement.

Qualifications:

• Heart for people, takes initiative to go the extra mile in delighting clients.
• At least 5 years of experience in Customer Experience / Services and Operations management, preferably in the beauty, wellness, or service industry.
• Excellent interpersonal skills with the ability to build long term relationships and rapport, establish trust with clients and teams.
• Proven experience leading teams and driving operational excellence.
• Familiar with CRM systems, workflows and digitally savvy and resourceful to identifying best platforms for our team and clients needs
• Exceptional organizational and multitasking abilities, with a keen eye for detail.
• Ability to work collaboratively with cross-functional teams and adapt to a dynamic environment.
• Able to work on rotating weeks (Mondays to Saturdays / Tuesdays to Saturdays)

What We Offer:

• A work-from-studio environment in a fast-growing, pioneering start-up.
• A supportive and collaborative team culture that celebrates each other’s success.
• Enjoy BeFound Skincare Program as an employee benefit (upon completion of probation).

Position Summary

• Field Technical advisor on the construction of Heat Recovery Steam Generator (HRSG) supplied by Mitsubishi Heavy Industries Ltd.’s (MHI) supplier for Banyan CCP4 Combined Cycle Plant.
• To give the technical instruction and direction for the progress, schedule, and work quality of HRSG.

Job responsibility

Technical Advice

• Provide technical advice on the construction of Heat Recovery Steam Generator (HRSG)

Technical Reporting

• Provide a regular progress report to site mechanical manager and head office in Japan and Belgium

Project Management

• Site coordination meetings

Job Requirement

• More than 9 years of experience in construction of HRSGs
• Advanced knowledge of equipment installation for HRSGs
• English fluency (Upper Intermediate or above)
• Computer Skills: MS Office (Excel, Word, Access, PowerPoint, Outlook), SolidWorks, AutoCad
• Work experience at construction sites.

• Taking off/ measurement of quantities.
• Estimating and Tendering.
• Project Procurement, Purchasing & Budgeting.
• Assist QS manager in managing all aspects of the contractual and financial side of construction projects.
• Project Progress Claims, Variations and Final Accounts.
• General contracts administration, including payment, claims and V.O.
• Negotiation with subcontractors / suppliers, based on good knowledge of market rates.
• More experienced candidates may be offered a Senior role.

Interested applicants, please apply online or send your resume in WORD format to [email protected] and [email protected]

Thank you for your application but we regret that only shortlisted candidates will be notified.

Job Description:

• Clinic Assistant / Patient Service Associate - Surgical Specialist Clinic

We are looking for a team player with a passion in healthcare to provide a quality patient experience with our team.

Responsibilities:

• Provide excellent front-line customer service to our patients and meticulous administrative support in our surgical specialist clinics.
• Provide assistance to doctors and patients in the clinic and consultation rooms (e.g. chaperone during consultation, organize and provide instructions to patients for investigations or procedures).
• Responsible for registration, payment collection, appointment scheduling, financial counselling on procedures and services, trigger/process insurance claims, as well as other administrative duties.

Requirements:

• A customer-oriented team player with good interpersonal skills and a strong passion to serve in healthcare.
• Polytechnic Diploma, GCE 'A' / 'O' or Higher.
• Possess good computer skills, good customer service skills and good telephone etiquette.
• Ability to work in a fast paced environment.
• Relevant work experience in healthcare, hospitality or service industries will be advantageous.
• Only shortlisted candidates will be notified.

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Responsibilities:

Accounts Receivable

• Generate invoices, delivery orders, credit/debit notes, and statements of accounts
• Follow up on outstanding AR invoices
• Track project maintenance and billing milestones
• Update receipts and maintain AR files
• Prepare AR aging reports and escalate collection issues
• Communicate with stakeholders on billing or payment queries
• Perform GST output tax reconciliation

Month-End Closing

• Prepare monthly schedules
• Complete other assigned duties

Requirements:

• Diploma in Accounting/Business Studies or Equivalent
• Min 2 years relevant experience
• Proficiency in Microsoft Office
• Must be highly analytical with strong attention to detail

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Responsibilities

1. Customer Due Diligence (CDD):

• Perform comprehensive CDD and Enhanced Due Diligence (EDD) on new and existing clients, ensuring all KYC (Know Your Customer) information is up to date and accurate.
• Review and verify customer documents, including identity, address, and financial information, to assess the risk level associated with each customer.
• Ensure compliance with internal policies, regulatory guidelines, and industry standards for customer onboarding and ongoing monitoring.

2. Transaction Monitoring:

• Monitor and analyze customer transactions to identify suspicious activity, ensuring adherence to AML regulations.
• Investigate and escalate suspicious activity reports (SARs) and alerts generated by the bank’s transaction monitoring systems.
• Collaborate with internal teams to resolve any flagged transactions and mitigate potential risks.

3. Risk Assessment and Reporting:

• Conduct risk assessments for high-risk clients and recommend appropriate actions to mitigate potential AML risks.
• Prepare detailed reports and document findings for review by senior management and regulatory authorities.
• Support the preparation of periodic AML compliance reports and ensure timely submission of SARs.

4. Regulatory Compliance:

• Stay updated on evolving AML, CDD, and KYC regulations to ensure compliance with local and international standards.
• Assist in the implementation and maintenance of AML and CDD policies and procedures.
• Participate in regulatory audits and assist with responding to queries from regulators.

5. Team Collaboration:

• Work closely with other departments such as Legal, Operations, and Risk Management to address AML-related issues.
• Provide support and guidance to junior staff members or new joiners on AML and CDD processes.

6. Ad-Hoc Tasks:

• Support the compliance team with any other AML/CFT (Counter Financing of Terrorism) related tasks or projects as needed.

Qualifications:

• Bachelor’s degree in Finance, Law, Business Administration, or a related field.
• 1-3 years of experience in AML, CDD, KYC, or compliance operations within the banking or financial services sector.
• Strong knowledge of AML/CFT regulations, including global standards and local requirements.
• Familiarity with customer onboarding, risk assessment, and transaction monitoring processes.
• Excellent analytical and investigative skills with a keen attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively across teams.
• Proficiency in using Microsoft Office and experience with AML monitoring systems (e.g., Actimize, Mantas, or similar platforms) is an advantage.
• CAMS (Certified Anti-Money Laundering Specialist) certification or other relevant certifications is a plus.

How to Apply:

Interested applicants, please email your resume to [email protected]

Please note that only shortlisted candidates will be contacted

Clara Crystal Lim Tyn Wei

CEI No: R23117784

Recruit Express Pte Ltd

EA Licence No: 99C4599

Gantry Associate Engineer x 2 (2 years contract renewable)

4 days, 12 hrs rotating shift from 7-7; first few months permanent night shift from 8.30pm-6am

[Sunday is rotating standby]

Salary: $2700 -$3000

Location: Bedok office

Job scope:

• To perform comprehensive maintenance for system
• To perform site supervision and hands on when required..
• To perform troubleshooting and devise resolution when issues or faults arises.
• To communicate/supervise contractors on safety and work related tasks.
• To execute job related tasks assigned by Engineer/Shift Engineer.
• To complete reports for jobs done.

Requirements:

• Diploma in Mechatronics, Electrical or Electronics
• Willing to work at height (6 meters) on outdoor public road on gantries.
• Experience in electrical and electronic works.
• Class 3 driving license is required
• Experience in basic Microsoft office.
• Understand basic Window system.
• Experience in site supervision work.
• Understand in Mechanical/Electrical/Electronic system
• Able to work in 12 hours rotating shift, first few months will be permanent night shifts

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Job Description:

• Assist in supervision of company operations and goods inventory management.

• Responsible for purchasing of vegetables/fruits, frozen foods, frozen chickens/meats/fishes, groceries, packaging etc.

• Ensure that quantity and quality of items ordered are received and stored in proper condition.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision.

• Required to work night shift permanently.

The Retail Fashion Advisor is the customer service specialist of the store. You can take great care of our customers and are responsible to exceed their expectations by listening to their needs, answering questions about products and services, finding products that meet their needs, providing in depth product information about the goods they are interested in and achieving sales, delivering service and operations excellence.

You also engage in innovation and productivity initiatives for the store in order to drive seamless customer experience across channels and handle order fulfilment processes for customers in store. You will be operating in a fast-paced, diverse and customer-centric store environment.

As the first point-of-contact in store, you are the ambassador of the organisation, a highly motivated and service-oriented individual and communicates well and thrives in a team environment.

Responsibilities:

• Explain services to the customers
• Apply pressure with the thumb and fingers to the client's feet
• Communicating with guests during massages to adjust massage techniques as required.
• Cleaning and sanitizing work areas.
• Keep service records
• Enquiring about guests' medical conditions and allergies before providing services.
• Uphold hygiene standards and follow health and safety regulations

Requirements:

• Proven experience working as a FOOT REFLEXOLOGIST.
• Effective communication skills.
• Exceptional customer service skills.
• Patience and respect.
• Able to work night shift, weekend and public holiday.

• Perform refraction and provide glasses prescription for patients
• Need to operate ophthalmic diagnostic and investigation equipments. Training will be provided
• Assist doctor during clinic operations and during patient consultation
• Assist Clinic Manager in administrative tasks in submission and logistic flow
• Pre-operation, post-operation counselling and financial counselling for patients
• Front counter duties – registration, preparation of drugs and dispensing of medicine, collection of payment and appointment fixing
• Educate patients on vision status, high quality vision eye care and usage of various optical aids
• Handle the patient enquiries
• Maintain good condition of equipment
• Maintain accurate medical files for all patients

Job requirements:

• Diploma/ Degree in Optometry
• Fully registered with the Singapore Optometrists and Opticians Board (OOB).
• Minimum 3 years relevant experience preferred
• 5.5 days work week
• Work location: Novena
• Working hours: 9 am to 6 pm (Monday to Friday), 9 am to 1pm pm (Saturday)

We offer a competitive remuneration package based on qualifications and experience. We regret that only short-listed candidates will be notified.

HR Affiliates; EA No: 10C3060; ROC No: 53164100K

• Supervise cleaning team leaders and team members
• Implementation of the processes and procedures
• Coordinate the cleaning team shift plan. Delegate tasks according to capability of staff and monitor results/outcome and give feedback.
• Escalate issues concerning changes in the cleaning team’s operations, procedures, or actions that may cause business interruption.
• Able to use communication skills to avoid/resolve conflicts, shows empathy and diplomacy, communicates proactively. Monitor and review the morale level of the cleaning team.
• Report and investigate any cleaning related or unusual incidents promptly and seek advice from the Facility Manager.
• Assist in the evaluation and assessment of the performance of service providers
• Check and ensure all cleaning equipment are always in functional and good condition. Report to the Facilities if any equipment needs to be serviced or repaired.
• Maintain safe and clean working environment
• Conduct routine safety inspections
• Ensure service providers engaged comply with the safety regulations, e.g. landscaping and pest control
• Arrange and give sufficient health and safety related trainings and guidance to the cleaning team
• Liaise with authorities as and when necessary, e.g. NEA
• Stock-take and inventory management of supplies and equipment, wirings, accessories, supplies to avoid any shortages
• Ensure proper documentation and records are maintained including but not limited to service/breakdown log, occurrence and incident reports and staff training records and instruction logs.

Requirements

• Nitec education and above with at least 2 years' relevant experience
• Prior experience in administration role
• Proficient in Microsoft Office applications
• Service oriented attitude and possess good communication skills
• Good team player
• 44 per week (5 days' work week Mon - Fri), near Hillview MRT Station

HR Affiliates; EA No: 10C3060; ROC No: 53164100K