Job Description for Administrative Support Personnel

Administrative

1. Coordinate and prepare for meetings, including putting up and circulating the agenda,cbooking of meeting space.
2. Assist with note taking and following up on action items to ensure completion according to agreed timeline.
3. Maintain and update all documentation in shared drive as and when necessary.
4. Support the SCRP Team by sourcing, vetting and coordinating with vendors and suppliers or as directed by the Senior/Manager of SCRP
5. Coordinate with Research Team, to help ensure deliverables are completed within timeline.

Events Management & Support

1. Work with SCRP to assist with organizing webinars / seminars, workshops and conferences. This includes but is not limited to
   1. Designing and distributing EDMs and invitations
   2. coordinating with speakers / guests
   3. managing event registration and tracking attendance
   4. collecting and compiling of event feedback
   5. following-up with attendees for any various requests
2. Providing secretariat support by
   1. Answering and replying to delegate emails
   2. Assisting and following through with delegates on their queries
   3. work with the University's appointed vendors to make travel and accommodation arrangements
3. Staffing secretariat at ICCS including
   1. Assisting speaker and delegate management
   2. Co-ordinating with OIA and Rapporteur Teams
   3. Work with internal (RSIS) and external (MCCY) stakeholders to ensure smooth delivery of conference
   4. Work with appointed vendors as necessary

The ideal candidate should be proficient with Microsoft Office Programmes such as Outlook, Word, Excel and Powerpoint. He/She should have a good command of the Language and have strong verbal and written communication skills. The candidate should also be able to multi-task and work in a fast-paced environment.

This position is 100% office-based. Some work experience in a similar role is preferred.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

The primary objective is to manage the regional sea logistics processes and improve the customer experience through operational excellence.

• Analysis, design and improvement of our processes and data quality (E2E).
• Identify strategic projects with management to drive operational excellence organization.
• Monitor the organizational and operational structure within the Sea Logistics organization with the aim of aligning processes and structures to customer needs.
• Lead developments for identified solutions and translate business requirements into technical execution.
• Support the implementation of best practices and methodologies to the major organization stakeholders.
• Work close with CCLs and implement business needs as required.
• Analyze risks and costs of process and organizational structure changes.
• Coordinate, establish and moderate workshops with the aim to deliver continuous improvement.

Requirements

• Minimum 10 years of experience in Asia, leading process excellence and continuous improvement projects on a regional scale
• Experience in global sea logistics systems and processes is crucial

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities: •Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc

•Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM)

•Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts

•Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant

•Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

•Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to [email protected])

Account Executive | 5 Days | Up to $3k | Redhill

Address: Jln Kilang Barat - Central Link
Working days: 5 days Mon to Fri 9/10am to 5pm (can WFH 1-2 days per week)
Salary: $2500 to $3000

Requirements
Diploma in Accounting, Finance, or a related field.
2 years of full-set accounting experience.
Proficiency in accounting software (e.g., QuickBooks).

We are a start-up interior design firm looking for detailed-oriented and organized accounts executive to join our company.
We allow hybrid working arrangements and has a collaborative working environment.

Job Description:
Handle full sets of accounts including invoicing, receipt updates, vendor invoice processing, payment arrangements, journal entries, maintenance, bank reconciliation, balance sheet schedules, fixed assets registers, and general ledger
Manage day-to-day financial operations and monitor cashflow
Prepare and review gst submission and tax returns
Preparation of financial statements and assist in other related statutory filings required
Manage end to end payroll process, including preparation, calculation and disbursement of monthly salary/commission
Ensure compliance with all statutory requirements such as CPF, income tax and other relevant payroll tax obligations
Support general administrative task

The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practicesPosition Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit.

Job Responsibilities

• Assist pharmacists in dispensing meds.
• Monitor, order, verify, and discard stock.
• Ensure pharmacy cleanliness
• Organize medications for dispensing

Requirements

• ALevels / Diploma
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Position Purpose

• Develop day-to-day operations plan and objectives for assigned area

• Supervise and monitor operation team’s performance and compliance of day-to-day operations

• Manage restaurant profitability by optimizing costs & controls

• Train & develop Assistant Managers, Kitchen & Service StaffsResponsibilities• Restaurant Operations

• Plan, review and execute inventory management and control and to make purchases and stocks based on sales volume

• Oversee the execution of cash management through validation of accuracy by conducting check on cash float, change, documentation and collection

• Plan and manage staff scheduling and deployment to maximize efficiencies• Plan, organize and execute a training system for all staff & MTs

• Restaurant Management & Planning

• Review service processes and provide recommendations for service enhancement with collaboration with Kitchen Operations to address service issues

• Collaborate with Kitchen Operations to plan for manpower required per shift and to arrange back-ups as required

• Preparation of long term plans such as scheduling and hiring plans by carrying out daily and mid-term manpower planning through forecast of demand fluctuation, holiday planning, employee movement and attrition and to advise VPA/VPO on the manpower projection for the restaurant

• Execute marking efforts based on marketing plan developed for each concept• Support recruitment effort for restaurant staffs

• Enforce standards and manage restaurant operating costs and profitability• Business Development

• Build strong partnership with landlord, suppliers and relevant authorities• Quality Assurance & Control

• Monitor restaurant quality, service, cleanliness and value

• Oversee operations to ensure compliance to SOPs, safety regulations, implementation policies and guidelines in the restaurant

• Manage quality control activities in line with quality assurance standards and procedures

• Investigate causes and reasons for customer complaints

• Determine corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Lead team by providing guidance, support and motivation

• Train and develop assistant managers, service, kitchen and kaiten staff

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

Why Join Us?

• Attractive Newcomer Bonus
• Career Progression & Development Opportunities
• Opportunity to Work Alongside an Innovative Team
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, marriage leave & gift, etc...)
• Annual Executive Health Screening

Job Responsibilities:

• Assist the Project Director (PD) with various project functions, encompassing project management, site supervision, and risk control, to ensure the successful achievement of project objectives
• Manage and supervise project execution, ensuring site progress is monitored closely and projects are completed on time and within budget
• Ensure strict compliance with safety regulations and the latest Workplace Safety and Health (WSH) Act provisions throughout all project stages
• Implement robust cost control measures to ensure projects are completed within budget, optimizing resource utilization and adhering to project schedules
• Provide leadership and guidance to project teams, fostering a culture of excellence and accountability
• Collaborate with relevant stakeholders to address any project-related challenges or issues effectively
• Maintain up-to-date knowledge of relevant authorities' requirements and regulations, ensuring full compliance at all times
• Ad-hoc duties as assigned by superior(s)

Job Requirements:

• Bachelor's degree in Civil & Structural Engineering (certificates recognized by the PE Board)
• At least 10 to 12 years of experience in extensive experience in Civil Engineering and Infrastructure works, with a strong focus on the construction of underpasses, ramps, cut & cover tunnels, roads, and rail projects
• In-depth knowledge of relevant authorities' requirements and regulations pertaining to construction projects
• Proactive, with a strong sense of responsibility and exceptional interpersonal skills
• Self-motivated and dynamic, with a proven ability to thrive in a demanding work environment
• Capable of working independently and effectively under pressure, while also being a valuable team player
• Proficiency in project management software such as Primavera, Microsoft Projects, and AutoCAD is advantageous
• Salary package will be commensurate with experience

Job Description:

• Support start-up, contract maintenance and other service activities with emphasis on safety and protection.
• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.
• Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.
• Manage all orders efficiently until fulfilment stage, by working closely with Service team.
• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.
• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.
• To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Job Requirements:

• NTC2 or Diploma in Electrical/Electronic/Process Instrumentation / /Mechatronics Engineering
• Preferably 3-5 years’ experience in service/engineering position in Oil & Gas / Process industry

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

DIGITAL MARKETING EXECUTIVE

Job Title

FOOD & BEVERAGE OUTLET SUPERVIOSR

Job Description & Requirements

- Responsibility on duties

- Monitor adherence to regulations

- Oversee kitchen Operations

- Coordinate Food and Beverage Options

- Monitor and ensure completion of orders, administer all maintenance projects plus communicate with engineering staff for all repairs

- Manage Food and Beverage Inventory

Roles & Responsibilities:

The Purchasing and Operations Support Executive will manage the sourcing, negotiation, and procurement of food and packaging items for our F&B outlets across Singapore. This role also involves administrative support to ensure smooth operations.

Key Responsibilities:

• Purchasing and Sourcing: Source, negotiate, and procure food and packaging items. Verify supplier invoices for accuracy and approval. Follow up on orders to ensure timely delivery and address any delays.
• Inventory and Documentation: Monitor inventory levels and maintain accurate documentation. Analyze costs and generate reports on procurement and inventory. Input daily store invoices into the accounting system.
• Support and Administration:Provide support to the Admin/ Operations department. Resolve supply, quality, service, and invoicing issues with vendors. Assist with contract management and financial oversight. Handle administrative tasks and perform other ad-hoc duties as assigned by management.

Requirements:

• Professional Certificate/NiTEC in any field.
• Minimum of 2 years of relevant experience.
• Proficiency in Microsoft Office.
• Must be meticulous and organized.
• Committed and hardworking.
• Able to handle deadlines.
• Strong organisational, problem solving, and planning skills.
• Ability to work autonomously.
• Team player with a positive attitude.

Working Hours:

• Monday to Friday, 9:00 AM to 6:00 PM.
• 3 minutes walk from Novena MRT Station.

What We Offer:

• Competitive salary, and bonus plan, based on experience and increasing performance.
• A friendly working environment and being a key contributor of our expanding Singapore business.

Investment Management Associate:

- Represent a top Global Bank

- Portfolio Management (Unit Trusts and Funds)

- Update investors on market movements

- Onboarding of new investors through Business Development

- Attend monthly investment monthly fund house talks and market updates (fully funded by company)

- Relationship Management with existing clients and external stakeholders

Training provided:

- Training by more than 30 Global Asset Managers such as BlackRock, JP Morgan, Goldman Sachs, Franklin Templeton, Schroders

- In-house training by professional and external trainers

- Training allowance provided for successful candidates

- All training fees paid by company

- Communications training

- Human relations training

- Leadership Training

Why Join Us:

- Clear career progression

- Competitive salary

- Collaborative environment

- Monthly and Quarterly Incentives (Monetary and Non-Monetary)

Requirements:

- Able to work and communicate well in a highly collaborative environment

- Team Player

- Bachelor's Degree

- Go getter

- Candidates with a background in Wealth Management or Banking & Financial Services would have an added advantage

Responsibilities:

• Lead technical team in BIM operations from setting up of project to modelling to troubleshooting of model issues to ensure timely delivery of BIM model for Client’s design reviews, statutory submissions and tender documentation
• Develop project BIM execution plans, coordinate and resolve issues arising from BIM operations with other consultants
• Ensure quality and standard of BIM workflow and deliverables are met by the project team
• Review all BIM supporting infrastructure & software of the office and recommend improvement plans
• Responsible for supervising and training of BIM department
• Setting up of Corenet X workflow within the office

Requirements:

• Minimum 8-10 years’ relevant experience
• Certificate from BCA BIM modelling course or equivalent
• Diploma or Degree in Architecture / BIM or equivalent
• Demonstrate ability to follow instructions and execute and adapt to new process procedures and workflows

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Responsibilities:

- To review the tender specification requirement & suppliers quotation compliance.

- To work with Project Manager to confirm system design & procurement

- To ensure equipment installation & alignment as per project requirements

- To organize daily works, ensuring work performed on site comply with safety standards and with local authority requirements

- Monitor project progress & conduct site inspection

- To attend to technical meetings to ensure all aspects & requirements were taken care of

- To liaise with relevant parties to ensure efficient & timely delivery of assignment

- To prepare & submit site progress report & all other necessary project documentation

- Attend meetings and conduct site inspection with relevant parties to resolve technical/site issues

- Ensure timely handover of project

- Other project-related tasks as deemed necessary

Requirements:

- Diploma/Degree in relevant industry. Safety certifications an added advantage

- Min. 1-5 years working experience in Fire Protection/Sprinkler system in a construction firm

- Good knowledge of project management principles

- Proficient in communication skills at an operational level

- Able to work independently with minimal supervision

- Able to converse in both English & preferably Mandarin as required to liaise with Mandarin speaking site workers, subcons/vendors

- Singaporean or Singapore PR preferred

Benefits:

• location: Vivo City, One Holland Village, Woodleigh Mall, Raffles City, Ion Orchard
• Team incentives
• Variable bonus
• 10 days annual leave
• Meals provided

Working hours:

47.5h per week

The Challenges:

• Assist in the preparation of food according to standard procedures, recipe cards, photographs and given instructions
• Prepare and cook food in all areas of the kitchen as and when directed
• Able to deliver food items on time with consistent standard & presentations
• Coordinate food production, stock and quality
• Ensure station is organized so that meals go out on time and the work area remains clean and orderly
• Constantly check the quality of food prepared with regards to taste and temperature according to the company standard
• Monitor and fully implement the portion control established with the recipes to reduce spoilage and wastage
• Oversee the cleanliness of kitchen, the equipment, work stations and environment.

What it Takes:

• Previous experience in a kitchen or food service environment is preferred.
• Strong work ethic and ability to work in a fast-paced environment.
• Good communication skills and the ability to follow instructions.
• Flexibility to work evenings, weekends, and holidays as needed.
• Ability to stand for long periods and lift heavy items when necessary.
• A positive attitude and willingness to learn.
• Valid food hygiene cert

Interested applicants, please submit an updated copy of your resume to [email protected]

**We regret to inform that only shortlisted candidates would be notified.

Talents@Work Ptd Ltd (21C0501)

Chin Long (R23116697)

Inbound Call Centre
Working hours: Rotational shift, Mon – Sun
4 weekdays + 1 weekend (5 days per week)
Location: Changi / Jurong East
Duration: 12 months (Renewable / convertible)
Note: 3 months training

Working hours:

AM - 8AM to 8PM (8 hours working hours), example 8AM to 5PM or 9AM to 6PM

PM - 1PM to 12 Midnight (8 hours working hours), example 1PM to 10PM or 2PM to 11PM

Job Scope:
* Maintaining a positive, empathetic, and professional attitude toward customers.
* Responding promptly to customer inquiries on general and transactional enquiries
* Communicating with customers through various channels.
* Acknowledging and resolving customer requests.
* Customer outreach to encourage the use of digital services.
* Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk
standards.
* Collaborate with stakeholders to resolve all customer queries and requests.
* Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
* To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
* To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Requirements:

• Min. GCE ‘O’ Level or Higher Nitec
• At least 1 years of experience in call center setting
• Has experience dealing with KPI preferred

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Our client a freight forwarding company established in China with 11 strong years of market presence. They specialize in e-commerce and traditional freight, handling about 15,000 tons of airfreight per month.

The ideal candidate is adaptable and skilled at prioritizing tasks in a fast-paced environment. This role requires a meticulous individual with excellent communication skills, a knack for problem-solving, and the ability to handle confidential information with discretion.

Responsibilities:

• Manage and maintain the executive team's calendars, schedule appointments, and arrange meetings.
• Coordinate travel arrangements, including flight bookings, accommodation, and itinerary preparation.
• Prepare and organize materials for meetings, presentations, and conferences.
• Draft, review, and manage correspondence, reports, and documentation on behalf of the executive team.
• Handle day-to-day administrative functions, including filing, data entry, and document management.
• Manage expenses and handle budgeting tasks for the executive team.
• Oversee the office supply inventory and ensure the office is well-maintained and fully stocked.
• Act as a liaison between the executive team and internal/external stakeholders.
• Assist in drafting internal and external communications and correspondence.
• Facilitate efficient communication within the team and ensure timely responses to emails and messages.
• Support the executive team in planning and executing special projects and company initiatives.
• Track progress on various projects, ensuring deadlines are met and key deliverables are completed.
• Conduct research and prepare reports as required by the executives.

Requirements:

• Bachelor’s degree in business administration, Communications, or a related field preferred.
• Experience: Minimum of 3 years of experience as an executive assistant or in a similar role preferably in a multinational organization.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication skills.
• Highly organized, with a keen attention to detail.
• Ability to manage multiple tasks, prioritize workload, and meet deadlines.
• Discretion and confidentiality in handling sensitive information.

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to Merries Employment LLP in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within Merries and/ or with the client(s) of Merries. If you wish to withdraw your consent, please notify us.

We regret to inform only shortlisted candidates will be notified.

Merries Employment LLP

EA Licence No: 14C7362

Posting Personnel: Kong Fong Ting
EA Personnel Registration No: R1987853

Onboarding timeline:

1.5 weeks to interview after being contacted

Start work after 8-10 weeks upon successful interview

We are looking for Admin & HR Support Officer who can help contribute to the smoothness of the daily HR operations, maintain accurate records, and supports the HR department in various administrative tasks. If you feel you are the right person for this role do send your resume to us!

Job Description

• Provide HR administrative and corporate services.
• In charge for the on boarding and off boarding of staffs
• Applications for various types of claims, grants and courses for employees
• Updating of employees' personal particulars
• Managing of employees' leave and claims.
• Assist with promotion/demotion process and awards.
• Conduct gift valuation and manage welfare grants for personnel.
• Other ad-hoc duties assigned by management.

Skills & experience needed:

• Singapore Citizen/Permanent Resident
• Diploma in Human Resource or relevant discipline or A-level with minimally one year of relevant experience
• Strong service excellence mindset

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Might have to rotate between 3 different locations Bi Weekly)
• Salary: $2,500 - $2,800
• Performance Bonus
• 14 Days Annual Leave
• Duration: Contract until Jan 2029
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

Key Responsibilities

1. Customer Interaction and Service Delivery: Engage with customers face-to-face to process transactions such as money transfers and other services.
   Accurately verify and input customer information into the company’s systems, ensuring data accuracy and confidentiality.
   Provide courteous and professional assistance to customers, addressing inquiries regarding services, processes, and company policies.
   
2. Problem Resolution and Escalation: Identify customer issues, complaints, or challenges during service interactions and propose effective solutions.
   Escalate unresolved matters to the management team when necessary, ensuring timely resolution.
   
3. Cash Handling and Reconciliation: Balance the cash register accurately at the end of each shift.
   Prepare daily transaction reports and organize cash for bank deposits.
   
4. Administrative Duties: Maintain comprehensive and accurate transaction records.
   Stay updated on company products, services, policies, and procedures.
   Perform other tasks as assigned by colleagues or supervisors.
   
5. Operational Flexibility: Adapt to flexible work schedules, including weekends and public holidays, as required.
   

Skills and Qualifications

• Customer Service Excellence: Proven ability to interact professionally and effectively with customers.
• Attention to Detail: Strong ability to verify and input accurate data.
• Problem-Solving: Capacity to identify and address issues with a proactive and solution-oriented approach.
• Basic Computer Proficiency: Familiarity with MS Office tools, particularly Word and Excel.
• Cash Handling Experience: Prior experience in handling cash transactions and reconciling accounts is highly preferred.
• Language Proficiency: Ability to speak English, Mandarin, and Burmese is highly preferred to cater to a diverse customer base.

Preferred Attributes

• Strong interpersonal and communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Willingness to learn and adapt to new processes and systems.
• A customer-focused mindset with a positive attitude.

Job Title: F&B Supervisor

Job Summary:

We are seeking a proactive and hands-on Food & Beverage Supervisor to oversee daily operations in our restaurant, ensuring exceptional guest service and smooth functioning of both front-of-house and back-of-house activities. This role requires flexibility and a strong work ethic, as the supervisor will assist in various areas, including the kitchen, dishwashing, and restaurant cleanliness, alongside supervising staff and managing service standards.

Key Responsibilities:

Supervise Daily Operations:

• Supervise all front-of-house and back-of-house activities to ensure efficient and smooth restaurant operations.
• Coordinate the activities of the serving and kitchen staff to maintain high standards of service and food quality.
• Ensure timely delivery of food and beverages to guests, maintaining consistency in service and presentation.

Customer Service Excellence:

• Provide exceptional service by monitoring guest satisfaction and addressing complaints or concerns in a professional and prompt manner.
• Ensure all staff are trained in customer service and adhere to restaurant protocols.

Assist in Kitchen and Food Preparation:

• Support kitchen staff as needed during peak hours or when understaffed (e.g., food prep, plating, etc.).
• Monitor food quality and presentation to meet restaurant standards.
• Step in as necessary to help with dishwashing or cleaning in busy situations, ensuring a smooth kitchen workflow.

Maintain Restaurant Cleanliness:

• Ensure the restaurant, kitchen, dining are aare clean, sanitized, and organized at all times.
• Oversee the cleanliness of the dining room, ensuring tables are cleared and reset promptly between guests.
• Ensure that all equipment, including dishwashers, kitchen tools, and service equipment, are cleaned and maintained regularly.

Inventory Control and Ordering:

• Assist in monitoring inventory levels and ensure proper stock levels of food, beverages, and supplies.
• Help place orders with vendors, ensuring that the restaurant is stocked with high-quality ingredients and materials.

Health and Safety Compliance:

• Ensure the restaurant complies with all food safety, health, and sanitation regulations.
• Monitor and maintain food storage and handling procedures to ensure safety and prevent contamination.
• Enforce proper cleaning procedures, especially in the kitchen and food prep areas.

Requirement:

• Previous experience in an F&B supervisory role or related position in a fast-paced restaurant environment.
• Experience assisting in kitchen operations and maintaining cleanliness is highly preferred.
• Experience with inventory management, ordering supplies, and managing staff.
• Ability to work hands-on in all areas of the restaurant, from supervising staff to assisting in the kitchen and dishwashing.
• Knowledge of food safety regulations and best practices in maintaining cleanliness.
• Flexibility to take on various roles as needed in a fast-paced environment.
• Must be available to work evenings, weekends, and holidays as required by the restaurant’s operating hours.
• Ability to handle multitasking and flexibility in job responsibilities, including both supervisory and hands-on tasks.

Description

Do you thrive in a fast-paced environment where every call counts? Look no further!

We are seeking a dedicated and experienced Customer Service Executive to join our client in the Government industry.

Contract Period: 2 Months (Extendable)

Job Responsibilities:

• Focuses on handling customer inquiries primarily via phone, providing efficient and direct solutions in a fast-paced, transactional environment.
• Representatives manage calls while utilizing customer management software (CRM), updating systems, and referencing knowledge bases to resolve issues effectively.
• assist with User Acceptance Testing (UAT) to ensure new systems meet customer needs and operate smoothly.

Job Requirements:

• Willingness to take on various tasks and adjust to changing work demands.
• Prior experience in a customer service position/call centre will be an added advantage.

We regret to inform that only shortlisted candidates will be contacted.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job application for the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy)

EA Personnel Name: Ong Siow Mei Marilyn
EA Personnel No: R1105901
EA License No: 11C3955

Chemical Technician (Manufacturing/ Pharma/ GMP)

12 Months Contract

Location: Tuas

Up to $2,000 + Shift Allowance

Industry: Pharmaceutical

Our client aims at creating a new manufacturing concept consisting of a new generation of evolutive multi-product facilities, modular, adaptable, and agile, leveraging new disruptive technologies, to better address vaccine business challenges.

Job Purpose

• Operate and monitor the chemical production activities in the plant, ensuring that the product is manufactured within set production schedule and to the required standards of quality in a safe, efficient, responsible and cost-effective manner.

Responsibilities:

• Operate the different streams of the plant for their specific processes.
• Each of these processes comprises the following activities.

1. Handover checks computerised and/or manual.
2. Obtaining, following and completing process related documentation.
3. Pre and post batch cleaning of vessels and lines.
4. Pre batch checks.
5. Charging vessels either manually or via a pump.
6. Post charging checks and taking corrective action where necessary.
7. Adjusting and monitoring process conditions as required to start the process.
8. Monitoring process; both with computer and manually observing temperature, pressure, flow, pH, volume, colour, moisture content and adjusting the parameters accordingly.
9. Carrying out routine sampling and Bulk packing and testing of samples as required.
10. Recognise end point of the reaction and altering process parameter to stop reaction.
11. Transferring product to the next stage.

• Comply with HSE and quality policies and defined procedures. Bring out unsafe conditions and acts / procedures for correction.
• Record all operational and analytical data on the appropriate documents and inform the Shift Supervisor of any process abnormalities.
• Maintain product separation and accurate labelling of all documents, bags and vessels at all times.
• Carry out routine checks and scheduled cleaning procedures including cleanrooms.
• Request and collect raw materials and consumables, observe clean areas procedures, monitor raw materials stock and notify Shift Supervisor for any abnormalities.
• Notify Shift Supervisor of requirements for maintenance. Prepare equipment before maintenance work e.g. depressurizing, cleaning of lines and equipment, de-energizing, LOTO etc.
• Perform basic maintenance of equipment using tools such as TPM.
• At the Shift Supervisor's request, to carry out on-the-job training of other Chemical Technicians, incorporating cGMP and safety procedures.
• To observe cGMP and Health & Safety rules and regulations at work at all times in accordance with Company set standards.
• To be aware of the potentially hazardous nature of the chemicals in the area and must take the appropriate precautions when using them.
• Maintain housekeeping of the plant, daily API cleanrooms cleanings and provide suggestions for improvements.
• To operate ancillary facilities e.g. water system, tank farms, solvent recovery, salt crushing activities etc.

Requirements:

• Minimum NITEC or Higher NITEC in Chemical Processing or related
• Be prepared to work 12-hour shifts and overtime.
• Able to perform manual handling tasks including lifting of materials which are weights up to 25kg.
• Medically fit, and to be part of Company’s firefighter CERT team.
• Able to use process control systems for operation of plant equipment
• Familiar with operation of manufacturing equipment such reactors, centrifuges, filters, dryers etc
• Familiar and able to apply GMP in manufacturing processes
• Able to identify and manage hazards that may occur within biopharmaceutical plant

Lim Pey Chyi - [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

1. To produce shop and installation drawing

2. To select and procure equipment and material

3. To provide technical solution for site installation work

4. To supply labour to carry out the actual installation work of the whole air-con ducting system

5. To perform Testing and Commissioning of the completed system

6. To handover the completed system to client

We are looking for Full-time/Part-time F&B Service Crew to join our big family!

· Salary: $2,500 / $12 per hour (Part Timer)

· 6-day work week

· Meals Provided

· Store Incentives if store targets are meet, paid out monthly (for Full Timer only)

· Working Location: City Square Mall (nearest MRT: Farrer Park)

JOB DESCRIPTION

1. Assist the Restaurant Manager in ensuring that operations of the restaurant are run efficiently
2. To prepare food base on SOP given
3. To ensure that service and food standards are maintained at all times
4. Responsible for the quality service, product and cleanliness of the outlet
5. Any ad-hoc duties as assigned

JOB REQUIREMENTS

1. Related experience in F&B industry will have an advantage
2. Able to work in a fast pace environment
3. Process positive attitude and responsibilities
4. Customer-service oriented personality
5. No experience is welcome to apply as long as you have passion to learn how to cook