Mandatory Skills

Requirement:

1. Understanding of protocols like HTTP/HTTPS/FTP/SFTP/AS2 etc
2. Programing experience in Java
3. Familiarity with Linux operating system and commands
4. Capability to troubleshoot integration issues efficiently

Senior Cook Job description

The Senior cook will prepare meals and follow establishment recipes. Duties include preparing ingredients, adhering to the restaurant menu, and following food health and safety procedures. Cook, clean, assist other cooks and staff and deliver food in a fast-paced environment. Work may include operating a grill, oven, or fryer. Previous experience in a team environment and various cooking methods preferred.

That cook need to play as multitasking role he must be ready to washing vessels and cleaning kitchen environment

Duties and Responsibilities

• Setting up, cleaning, and organizing work stations

• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.

• Preparing deep fryer, utensils, and grill for shift

• Roti prate flour mixing

• Ready to cook Goring items (nasi,ikanpils,mee,kwithya,noodles)

• preparation of south indian & north indian curies

• Taking orders from wait staff or computerized system

• Cooking order according to food health and safety standards

• Recommending ideas for specials or seasonal dishes

• Handling multiple food orders at one time

• Monitoring multiple food orders as new orders arrive

• Dressing order for presentation

• Ensuring each guest order has the correct food and sides

• Delivering food order to wait staff in a timely manner

• Storing all food properly

• Sanitizing and cleaning work stations and utensils

• Reordering stock and food supplies

• Monitoring other cooks and team members

• Assisting other cooks in preparing food or helping other team members when needed

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• High school degree or equivalent

• Previous experience as a cook, or relevant work experience

• Legally able to work in establishments which serve alcohol

• Able to work early mornings, nights, and weekends

• Must pass a background check

• Able to read and write

Job Responsibilities:

• Perform waste and recyclables collection in the various premises as directed
• Collect solid waste, trash and recyclable
• Handle simple mechanical equipment on trucks

Job Requirements:

• Willing to work on 6-day week with rotating rest days

• Willing to work in the Waste Management Industry

Walk-in interview daily:

Address: 18 Tuas Avenue 10, Spore 639142

Timing: 10 am - 12 noon /2 pm - 5 pm

Tel: 64508178 / 64508172 (Call or whatsapp)

email: [email protected]

Responsibilities:

• Provide administrative and operational support in the centre day-to-day and during center events
• Conduct daily walkabout to ensure meeting rooms, office areas and pantries are in good order and cleanliness address
• Lookout for 5S, HSE, any defects or improvements to be done
• Track, maintain and order office supplies and their inventory
• Assist in access card application and artwork
• Assist in IT asset management and onboard/offboarding process
• Assist in liaising and sourcing of vendor for quotation, office equipment and services
• Assist in ensuring all term contracts are renewed timely and review all term contract performance. Initiate new term when applicable
• Drive Continuous Improvement for the administrative support
• Required to perform any centre centric duties to ensure the smooth operations and research work in the centre
• Conduct internal training and briefing when needed
• Provide backfill for the receptionist and its duties during office hours
• Provide general support to visitors when needed
• Assist in statutory audit and internal audit

Job requirements

• Minimally Nitec in related field
• Minimum 1 year of relevant experience in administrative / operational support
• Willing to be scheduled to occasionally work off office hours in support of operations
• Competency in Microsoft Office
• A self-driven and meticulous individual who is keen to pick up new knowledge and technology

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Responsibilities:

• Work closely with Project Manager/Engineer to prepare and tracking the project documentations, transmittal and submissions to clients.

• Strong knowledge in Instrumentation and Electrical engineering background.

Requirements:

• Degree/diploma in Engineering or equivalent qualifications.

• Minimum 2 years of relevant experience as project Engineer / management in oil & gas industry.

• Attention to detail and accuracy.

• Capability to multi-task, good communication and interpersonal skills.

• Able to use Autocad, read and interpret technical drawing would be advantage.

Responsibilities:

• Inspect and troubleshoot equipment and machine.
• Perform preventive maintenance to achieve minimal to zero machine downtime.
• Source replacement parts.
• Repair and replace faulty parts & equipment.
• Carry out minor fabrication
• Carry out building maintenance and service
• Comply to all risk control measures and adhere to safe work procedure according to WSH (Risk Management) requirements while performing assigned work duties.

Requirements:

• Rich experience as a technician especially on machine maintenance and repair
• Electrical, electronic and mechanical knowledge
• Detailed with problem-solving skills

Summary:

• Up to: $2,500
• Work Day & Hours: 5 Days per week (Mon-Fri 8.30pm - 6pm)
• Nearest MRT station: Joo Koon / Pioneer MRT

Responsibilities:

• Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
• Ensure the adequacy of sales-related equipment or material.
• Respond to complaints from customers and give after-sales support when requested.
• Store and sort financial and non-financial data in electronic form and present reports.
• Handle the processing of all orders with accuracy and timeliness.
• Inform clients of unforeseen delays or problems.
• Monitor the team’s progress, identify shortcomings and propose improvements.
• Ensure adherence to company policies.

Requirements:

• Singaporean Only
• Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus.
• Knowledge in general hardware products (bolts, nuts, washer & etc) will be added advantage.
• Good computer skills (MS Office).
• Well-organized and responsible with an aptitude in problem-solving.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted

Choo Tchi Seng
Registration Number: R1544906EA
Licence No: 06C2859 (MCI Career Services Pte Ltd)

Duties and Responsibilities

1. Analyses, plan, coordinate, determine and arrange material and products manufacturing tasks and schedules according to customer orders

o Propose purchasing strategies and identify buying trends to minimize cost

o Create and maintain an inventory schedule of Key materials (local and overseas)

2. Organize and schedule deliveries with production and logistic, keep production flowing smoothly with the needed materials

3. Search available products to find the best combination of quality, price, and delivery.

4. Monitor supplier’s performance including defective goods

• Corrective improvement monitoring
• On time delivery vs late delivery

5. Work with QA dept on supplier audits

6. Shortlist new potential supplier with recommendation comparison

7. Handling customer complaints involving material purchase from supplier

8. Maintaining all relevant ISO and FSC documents with accuracy.

9. Ensure all materials purchased are compliant to company standards.

10. Keep detailed records and prepare and submit necessary reports.

11. Maintain daily day to day purchase operations

12. Mentor to junior / new purchaser

Job Description:

• Perform Picking & Packing based on customer order

• Provide customer service and issuing of orders

• Perform loading and unloading of goods，Receive and inspect incoming goods

• Ensure accuracy and quality of items for receiving and delivery

• Communicate with salespersons and drivers

• Perform housekeeping and maintenance of tools and equipment

• Other store duties as and when assigned Requirements

Job Requirements:

• At least an 'O' level or 'N' level qualification

• Hardworking and can support overtime

• Physically fit as this job requires you to carry at least 15kg of goods, and diligent, and able to work independently

Other Information:

• Basic + OT + Variable bonus + AWS
• Medical Benefits
• Leave Benefits
• Working Location: Tuas
• Working hours:Monday - Friday (8.30am to 5.30pm), Saturday (8.30am to 3.00pm)

Job Description:

• Assist in loading of goods
• Assist in maintenance and up-keeping of the company's vehicle
• Adhere to the delivery schedule.
• Ensure physical products tally with delivery order before each delivery
• Require to collect payment for Cash on delivery (COD) terms.
• Settle cash collection with account department

Job Requiremnet:

• Must possess Class 3 Driving License
• Able to read & write simple English
• Skilled in using GPS systems

Other Information:

• Company Vehicle provided (10ft. Lorry)Lorry can be driven home
• Allowance
• Medical and LeaveBenefits
• Cashcard,Season parking & Diesel Provided
• Working Location: Tuas
• Working hours:Monday - Friday (8.30am to 5.30pm), Saturday (8.30am to 3.00pm)

We are seeking for office admin & accounts officer to be self-motivated individual to join our team. The ideal candidate will have experience in accounting, general administration and HR-related tasks, as well as excellent communication and organizational skills. Prior experience in the marine and offshore service company.

Responsibilities:

Manage accounts receivable, including issuing invoices

Manage petty cash claims and reimbursements

Job Costing

GST preparation

Delivery order prepration

Invoicing to customer

• Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner.

• Conduct on site investigations and analyze data (maps, reports, tests, drawings and other).

• Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications.

• Assess potential risks, materials and costs.

• Provide advice and resolve creatively any emerging problems/deficiencies.

• Oversee and mentor staff and liaise with a variety of stakeholders.

• Handle over the resulting structures and services for use.

• Monitor progress and compile reports in project status.

• Manage budget and purchase equipment/materials.

• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required.

• Working with a team of fellow engineers and construction crews to organize and complete projects.

Responsibilities:

1. Promoting the correct packages and treatments to customers

2. Providing 100% good customer service

3. Comfortable to work on weekends and retail hours 11am-9pm

4. Must be able to wear uniform + put on make up to work

5. Singaporeans only

6. Bilingual in min. 2-3 languages

7. Min. N/O Levels & above

-ISLANDWIDE LOCATION AVAILABLE-

Min. salary from $2300 onwards for N/O Level candidates~

Start work immediately available~

Operations Management:

• Plan and execute M&E service and Solar PV projects, ensuring compliance with timelines, budgets, and quality standards
• Oversee daily operations of the electric motor repair workshop
• Oversee the design, installation, and troubleshooting of solar PV systems
• Optimize resource allocation, including manpower, tools, and inventory.
• Monitor compliance with safety, regulatory, and environmental standards
• Foster a culture of continuous improvement, teamwork, and accountability

International Communication and Coordination:

• Maintain effective communication with overseas suppliers and vendors to source parts, equipment, and materials.
• Collaborate with overseas customers to understand their requirements and ensure high levels of service delivery.

Requirements:

Education & Experience:

• Diploma or Bachelor’s degree in Electrical or Mechanical Engineering, or related field.
• 5+ years of experience in operations management, including repair workshop and project oversight.

Technical Expertise:

• Strong knowledge of electric motor maintenance, repair, diagnostic.
• Familiarity with Motor driven system (pump, fan etc.) design, maintenance, repair, diagnostic.
• Familiarity with Solar PV system design, application, installation, and troubleshooting.

Language Skills:

• Proficiency in English and Chinese
• Strong cultural awareness and adaptability for working with international teams.

Skills:

• Exceptional leadership and project management abilities.
• Proficiency in technical diagnostics and workshop management tools.
• Proficiency in photovoltaic system design and diagnostics tools.
• Effective problem-solving and decision-making skills.
• Proficiency in IoT technology, including hardware (sensors, devices) and software (cloud platforms, analytics)
• Proficiency in machinery vibration analysis; CAT I or above Vibration Analyst Certificate is preferred

Job Responsibility:

· Managing the procurement process for goods and services, including the sourcing, purchasing, and delivery of materials needed for operations.

· Negotiate with suppliers on lead-time, cost and quality so as to obtain the maximum benefit for the company.

· Negotiating with suppliers to obtain the best prices and terms for goods and services, while maintaining high quality standards.

· Developing and implementing procurement strategies to optimize costs, improve efficiency, and reduce lead times.

· Define and maintain documented category and supplier strategies using market and competitive data.

· Coordinating with internal stakeholders to understand their requirements and provide timely delivery of goods and services.

· Liaise with suppliers on delivery schedule so as to ensure on-time deliveries of final product.

· Develop, implement and drive the procurement strategies in order to meet cost savings targets.

· Review and manage the supplier base to ensure consistency with the sourcing strategy.

· Perform regular performance review with suppliers to drive continuous improvements.

· Create monthly performance reviews and reports focusing on overall sourcing requirements.

· Ensure commercial, legal and contractual compliances in all the procurement transactions.

· Adopt appropriate supplier management methodologies and procurement strategies in purchasing to secure better prices.

· Train team on effective procurement processes and strategy.

· Coordinate with vendor on continuous quality improvement.

· Issue of Purchase Order, updating of Purchase Orders status and Project Cost updating.

· Managing inventory levels and controlling inventory costs

· Coordinating with internal departments to ensure timely delivery of materials and products

· Managing logistics operations, including transportation, warehousing, and distribution

· Monitoring and tracking shipments to ensure on-time delivery and resolving any issues that may arise during the transportation process.

· Collaborating with logistics partners to optimize transportation routes and costs, and ensure efficient distribution of goods.

· Evaluating and selecting logistics providers based on their ability to meet service requirements and cost-effectiveness.

· Continuously reviewing and improving procurement and logistics processes to drive efficiency and cost savings.

Job Requirements:

· Degree/Diploma​ in supply chain management, logistics, business administration, or a related field.

· Knowledge of import and export regulations.

· Experience in vendor management and contract negotiation.

· Strong knowledge of logistics and supply chain management processes and best practices

· Fluency in English and Chinese, both written and oral to liaise with associates

· Strong analytical and problem-solving skills.

· Excellent communication and negotiation skills.

· Ability to work in a fast-paced environment and manage multiple projects simultaneously.

· Self-motivated and able to work independently with minimum supervision

· Ability to work under pressure and meet tight deadlines.

· Strong organizational skills and attention to detail.

Responsibilities:

• Responsible for safe operation and maintenance of electrical and mechanical equipments.
• Responsible to carry out preventive maintenance works, troubleshooting and repairing works at plant machineries.
• Assist supervisor on general duties and maintaining equipment and premises cleanliness.

Requirements:

• Minimum ITE qualification in electrical engineering.
• 3-5 years maintenance experience at manufacturing, industrial, construction material or cement terminal industries.
• Proficiency in basic electrical skills such as electrical panel wiring, testing, troubleshooting and other related tasks.
• Ability to work independently with minimum supervision.
• Capability to support manufacturing or industrial plants.
• Able to work in alternate 5 and 6 days per week arrangement as and when needed.
• Willingness to work at Jurong Port.

Job Description & Requirements

• Manage Sales Activities including address customers' enquiries, invoices & delivery orders, sales order processing, initialling of quotations and collection of payments.
• Perform support to sales admin & marketing functions.
• Site visit / meeting to discuss on delivery requirement. Updating data, filing and others sales support.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Other Ad-hoc sales & admin duties assigned.
• Follow up marketing channel management.
• Propose and conduct build-up of an efficient net-work of distributors in assigned territory.
• Co-operate with distributors to implement sales and/or marketing activities/programs in the assigned market.
• Co-operate with distributors working with their customers such as retailers, contractors, specifies to gain some key sales & marketing objectives in respect of sales volume, market coverage, retail chain-efficiency and so on.
• Build up networking with construction companies, contractors, specifiers, board of project management.

Qualifications

• Possess at least a Diploma/Advanced/Graduate Diploma or bachelor’s degree in business administration / Management Studies / Sales & Marketing or equivalent.
• Having a minimum of 1 years working experience in sales will be an added advantage.
• Possess basic materials and market trend knowledge
• Knowledge of cemen and concrete technology or building materials
• Knowledge of latest product trends and activities
• Must be computer literate and have basic computer skills for reporting and presentation purposes
• Have strong interpersonal and communication skills
• Self-motivated and independent
• Possess own vehicle

To be responsible for all electrical and instrumentation equipment’s, troubleshoot and give solution to all the electrical & electronic related technical problems in the plant. Provide availability of plant 24/7 for shipment receiving, loading/unloading, packing plant, mixing plant and production activities.

Main duties and responsibilities:

• Perform electrical work, preventive maintenance and repairs on all the plant/facilities/industrial related equipment’s

• Read and work from blueprints and drawings in the installation, repair, and maintenance of plant electrical equipment with or without supervision

• Install, adjust and maintain all electrical equipment, gauges and instruments

• Troubleshoot, evaluate and coordinate electrical needs, repairs and modifications

• Ensure that manufacturer’s standards of repair and maintenance are performed on all equipment

• Repair and troubleshoot circuits, wiring, motors, starters, controllers, pneumatic valves, sensors, mixing plant and etc.

• Clean, lubricate and paint all the M&E equipment’s and keep all work areas safe, clean and orderly

• Evaluate and coordinate electrical needs, repairs and modifications

• Assist and perform emergency repairs throughout the plant

• Inspect equipment, report malfunctioning, including electrical equipment and carry out required repairs as needed

• Perform all the PM checklist and keep the maintenance records

• Prevent damage to machinery and equipment to determine what repairs are needed

• Be able to inspect mechanical equipment to determine what repairs are needed

• Be in-charge of electrical and instrumentation department, Issue Lock-out (LOTO) / work permit to other internal departments during maintenance and breakdown activities

• Plan and maintain required / most urgent spare parts at all times to minimize plant downtime

• Conduct risk assessment, to uphold and to adhere to all workplace safety regulations

• Calibrate testing instruments and install or repair equipment to prescribed specifications.

• Perform routine and emergency electrical tasks including, but not limited to, diagnosis of motor and electrical equipment faults, wiring issues, equipment replacement, etc.

• Team player to be able to work across departments and terminals

• Be able to direct personnel under him in executing an assigned task

• To have knowledge on electrical controls and instrumentation. Experience in PLC system is an added advantage

• Perform all other job responsibilities as assigned by supervisor

Requirements:

• Candidate must possess at least Professional Certificate/NiTEC in Engineering (Electrical/Electronic) or equivalent;
• Minimum of 3 - 5 years of machinery repair experience;
• Physical fit and flexible to work on extra hour when required.
• PLC knowledge, Knowledge of electrical wiring diagram, LEW license (added advantage)

Key Responsibilities:

• Plan and Execution of plant Predictive, Preventive Maintenance (PPM) works,
• Plant operational support and troubleshooting of electrical and instrumentation equipment.
• Work, coordinate with and supervise the resident maintenance contractors (IE) according to the job plan and scheduled daily maintenance activities.
• Follow equipment maintenance procedures, code of practices, engineering procedures derived from AIP standards and compliance of SHE excellence related to his works.
• Utilize Maximo to maintain plant electrical and instrument spare parts.
• Maintain a complete and accurate plant maintenance records & report.
• Other duties as assigned to meet business and operation needs.

The Candidate should have:

• Diploma or NTC qualification in a technical or engineering discipline; an electrical or instrumentation discipline would be essential.
• Minimum of 5 years hands on maintenance experience in the refining or chemical process industries
• Good functional knowledge and experience in the maintenance of Process Equipment and Instrumentations.
• Good PC skills and understanding of electrical drawings, logic diagrams, programming, schematics, loop drawings and P&IDs.
• Good interpersonal and communications skills.
• Ability to work effectively in a multi-discipline and multi-cultural team in a high-pressure environment.

Responsibilities:

• Responsible for safe operation and maintenance of electrical and mechanical equipments.
• Responsible to carry out preventive maintenance works, troubleshooting and repairing works at plant machineries.
• Assist supervisor on general duties and maintaining equipment and premises cleanliness.

Requirements:

• Minimum ITE qualification in electrical engineering.
• 3-5 years maintenance experience at manufacturing, industrial, construction material or cement terminal industries.
• Proficiency in basic electrical skills such as electrical panel wiring, testing, troubleshooting and other related tasks.
• Ability to work independently with minimum supervision.
• Capability to support manufacturing or industrial plants.
• Able to work in alternate 5 and 6 days per week arrangement as and when needed.
• Willingness to work at Jurong Port.

• Provide customer service by safely and efficiently transporting the ready-mixed concrete products from batching plant to customer's site.
• Drives truck to customer's site for unloading.
• Moves levers on truck to release concrete down truck chute into wheelbarrow or other conveying container or directlry into area to be poured with concrete.
• Cleans truck after delivery to prevent concrete from hardening in mixer and on truck, using water hose.
• Eligible for trip/cartage incentive.
• Requires Class 4 License

Job Description & Requirements

• Supervise and coordinate activities of workers
• Instruct workers in duties, safety procedures, and company policies
• Record information, such as production output, operating times, and labor costs
• Maintain quality control and production records
• Schedule work assignments and prepare work schedules
• Evaluate work performance, and recommend personnel actions, such as promotions, transfers, and dismissals
• Oversee maintenance of greenhouses and equipment
• Confer with other supervisors to coordinate activities of individual departments
• Perform other duties as assigned
• Experience in a production environment (Mechanical and Electrical works)
• Experience managing workers
• Knowledge of plant operation
• Ability to monitor and maintain safety protocols

1) Work closely with the QS manager on tenders and projects.

2) Liaising with site in-charge for progress of work done on site.

3) Prepare progressive claims and potential variation claims at regular intervals of the project.

4) Quantity measurement, costing and estimation for both pre-contract and post contract.

5) Certificate and evaluate progress work done; includes contract administration for any variation or change for both Subcontracts and Main Contracts.

6) Prepare and follow up monthly progress claims in timely manner.

7) Perform other QS-related duties as assigned.

Requirements:

- Diploma or Degree in QS / Building / equivalent.

- Experience and knowledge in steelwork and metalwork are preferred.

- Minimum 3 years’ relevant working experience in Quantity Estimating/ Surveying Works in construction firm.

- Good communication skill, both oral and written in English.

Interested candidates, please email updated resume, expected remuneration and salary to [email protected]

We are a fast fashion company at the forefront of the industry, specializing in trendy and affordable apparel. With a growing customer base, we are seeking a versatile individual who can contribute to our success by creating compelling social media content, and providing administrative support including order packing and organising the inventory. Our main labels include The Fleur Label & nonome and other online stores such as muuv-it.

Responsibilities of Social Media Content Creator:

1. Social Media Content Creation:

• Develop engaging and visually appealing content for various social media platforms, including but not limited to Instagram, Facebook, and TikTok.
• Be comfortable to appear onscreen & participate in livestreams/filming of social media content
• Create and schedule social media posts, ensuring consistency in brand voice and messaging.
• Collaborate with the marketing team to brainstorm and execute creative campaigns that resonate with our target audience.
• Monitor and analyze social media performance metrics, identifying opportunities for improvement and growth.
• Conduct market research to identify emerging fashion trends and incorporate them into design concepts.
• Organise collaborations and/or social media campaigns where applicable

2. Administrative Support:

• Handle administrative tasks, including order processing, inventory management, and customer inquiries.
• Assist in packing and shipping customer orders with a keen eye for detail and adherence to quality standards.
• Coordinate with the warehouse team to ensure efficient order fulfillment and timely delivery.
• Maintain organized records of orders, invoices, and customer information.

Requirements:

• Bachelor's degree in Fashion Design, Marketing, or a related field (or equivalent work experience).
• Proven experience in social media content creation and management, preferably within the fashion industry.
• Proficiency in design software (e.g., Adobe Creative Suite) and social media management tools.
• Excellent organizational and multitasking abilities to handle administrative tasks efficiently.
• Detail-oriented mindset with a focus on delivering high-quality work.
• Strong communication skills and the ability to collaborate effectively with others.
• Flexibility to adapt to fast-paced environments and meet tight deadlines.
• Passion for the fast fashion industry and a desire to contribute to its growth.
• If you are a creative individual with a passion for fashion, social media savvy, and the ability to handle administrative responsibilities, we invite you to join our dynamic team. Please submit your resume and portfolio.

Job Description & Requirements

• To monitor and achieve sales target
• To manage existing accounts and to develop new accounts
• Liaise with principal suppliers in response to customers’ demands
• Review new enquiries, provide quotations and follow up on quotation
• NTC 2/Diploma in Mechanical Engineering, Building Management or Consultation
• Preferably with 3-5 years exposure in similar industry sales (components, diesel engine and parts sales
• Possess initiative with good interpersonal communication skills
• Must have a liking to meet people, good customer service and drive to excel
• Bilingual in English and Maindarin (to liaise with Mandarin speaking customers and principals)