What you get to do in this role:

• Ensure SCs demonstrate relevance to customers, fully discover customers’ business and technical problems, deliver the highest quality presentations and demonstrations, execute proofs of concept successfully and only when needed, comprehend and document the business value to be delivered, and ensure customer commitment to the ServiceNow solution
• Develop team members according to the demands of the business and according to their individual professional goals
• Develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands
• Work with regional sales managers to prioritize regional Solution Consulting efforts
• Assign resources to sales opportunities, and consistently evaluate progress against goals
• Assign resources as required to marketing and other efforts to support demand generation
• Develop and deploy team training curriculums to meet the changing demands of the sales organization
• Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback
• Ensure proper alignment of resources and effective utilization of skill sets within the assigned region
• Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting etc.

• Assist in identifying new business opportunities and potential customers in Singapore.
• Manage existing client accounts, ensuring customer satisfaction and addressing their needs effectively.
• Develop and maintain strong relationships with customers, providing expert advice on our products and services.
• Prepare and present sales presentations and proposals tailored to the client’s needs.
• Collaborate with cross-functional teams to ensure smooth product delivery and customer support.
• Meet or exceed sales targets and KPIs set by the Sales Team Lead.
• Keep up to date with industry trends, market dynamics, and competitor offerings.
• Provide regular feedback to the Sales Team Lead on market conditions and customer insights.

• Secure recurring revenue streams through upselling reliability services contracts to existing and new customers across all end markets.
• Coordinate with end market sales teams and service teams to achieve country service sales targets.
• Update sales opportunity information accurately and regularly into Rotork sales management system (CE) ensuring accurate reporting and order input forecasting.
• Educate, coach and mentor others to effectively and confidently sell all Service products.
• Work in partnership with end markets sales team to target and access new markets and customers.
• Carry out sales activity with customers including site surveys, sales support, contract negotiation, product presentations and seminars.
• Provide insights into market trends, competition and customers’ needs.
• Be prepared to travel as needed (national and international) to achieve the sales targets and growth opportunities in the country

• Develop and deliver lounge operations to budget 
• Continually grow customer satisfaction ratings
• Continual development of service culture programs
• Protect lounges under our care
• Oversee recruitment and retention of key talent within the department
• Ensure that interactions with our guests (internal or external) are positive, productive and professional

Scope:

Support the Branch in complying in Customs and any other
government agencies’ regulations

1. Declare all different types of shipping permits.
2. Applying Ordinary and Preferential Certification of Origin.
3. Coordinate with the respective departments on supporting documents required. Ensuring all documents are in accordance and timeline to provide approved customs entry declarations with help of pre-customs entry, checklist, Asia Customs SOP, and pre-alert database.
4. Attend to customs enquiries and secure the permit approval.
5. To monitor and ensure all Cargo Manifest Declarations reports are submitted timely to Singapore Customs for both Import and Export permits transactions.
6. Creating file and preparing billing invoice. To ensure data accurate and timely billing to customers.
7. Generating essential customers’ or others reports as required.
8. Updating Asia Customs SOP with customers’ requirements and expectations.
9. Adhering compliance to Expeditors policy and expectations.
10. Maintain Branch procedure on customs entry declarations.
11. Key Performance Indicators are met within customers’ requirements and fulfillment Singapore Customs / Competent Authorities rules and regulations.
12. Performing internal audit for customs filling.  

5 days’s work week with 1 off day and 1 rest day (Sunday) within a calendar week 

Roster     1   -    8:30 am – 6:00 pm (1 hour lunch break) for 4 days

                          8:30 am – 5:30 pm (1 hour lunch break) for 1 day

Roster    2   -    12:00 pm – 21:30 pm (1 hour dinner break) for 4 days

                         12:30 pm – 21:30 pm (1 hour dinner break) for 4 day

Roster     3   -    2:00 pm – 11:30 pm (1 hour dinner break) for 4 days

                          2:30 pm – 11:30 pm (1 hour dinner break) for 1 day 

** Only those who are current residing in Singapore or with Singapore residency need to apply **

• You will support the SFM & Bistro TL & Manager in the administration and operation of the Swedish Food Market and Swedish Bistro
• You ensure efficient operations of your section with special attention to the preparation and serving of food that enhance visitor experience.
• You look into customers’ concern in our food and services and provide solutions and corrective actions of necessary.
• Assist SFM & Bistro TL & Manager on goods supply forecast, stock controls and ensure proper cash handling procedures in accordance to the IKEA Safety & Security Risk Manual.
• Constantly follow up on the quality and food safety regulations and ensure a safe working environment for co-workers/ customers in accordance with all local health and safety regulations, operational and HACCP standards.
• You must check, verify and confirm the receipt of goods and to ensure quantity received matches the quantity invoiced by the supplier /prices invoiced by suppliers matches prices in our Purchase Orders.
• To ensure goods received from suppliers are stored in a First Expire First Out (FEFO) manner with date of delivery indicated on the package and supplier invoices and/or delivery orders are in place upon delivery of goods.
• You will need to co-ordinate with Team leader, managers & admin staff in resolving issues related to delivery of goods including quantity, pricing and quality.
• You support cost control by assist in materials requisitions, purchases and prepare reports for resource forecast and inventory management.

• Supporting the Product team that powers the Wise Card issuing infrastructure to our partners. You’ll be spearheading the end-to-end operational onboarding flow of new partners which includes configuring set-up in Visa/Mastercard, onboard partners onto Apple Pay/Google Pay and solving physical card issuance requirements.

• Taking full ownership of projects from initial scoping to final implementation, including assessing problem size and impact, creating rollout plans, collaborating across teams, conducting testing, and refining solutions.

• Identify bottlenecks and areas of improvement from a Product Ops perspective

• Work closely with Product team to optimise the card onboarding flows 

• Own and drive conversations with card manufacturers when it comes to submitting change requests and other changes required for the cards program

• Build out operational guides for new product offering and managing customer physical card programs 

• Assist CS teams when escalations are made with regards to delivery issues

• Work closely with Finance on ensuring that all card invoices are promptly delivered and processed on time

• Manage disputes & chargeback requests as well as escalations from partners/internal teams

About the Role  

We are looking for a VSOC Analyst to join us in an embedded role for a virtual 24/7 security operations center (VSOC).  

Using the latest industry technologies and practices, you will identify, analyze, and advise on adverse conditions and threats that could affect the safety, security and operational continuity of the client and its users. These conditions include (but are not limited to): political instability and unrest, armed conflict, crime, terrorism, natural hazards, cyber threats and online malign actors.   

Being embedded with the client, you will engage directly with the client to provide immediate support and consulting, and assistance with trust and safety issues.    

This a fully remote role based in Singapore and involves shift work on a “follow the sun” model and weekend work.   

Responsibilities   

• Use all-source intelligence (including alert feeds, traditional and social media, and in-house sources) to monitor security incidents and trends within the client’s areas of operation and locations to assess the likely impact on staff, assets, operations, events and reputation 
• Support the Client’s trust and safety function to monitor and respond to issues on or with the client’s platform.   
• Escalate security incidents to client stakeholders, following efficient and rehearsed procedures.   
• Maintain visibility on employee movements and their proximity to notable incidents and events, advising accordingly through required reporting methods 
• Participate in training and drills to rehearse incident preparation and response SOPs.   
• Support internal stakeholders with ad hoc reporting on geopolitical developments, scenario planning, forecasts and other related topics 
• Be an effective member of a dispersed small team, focused on the delivery of lean, high-impact services   
• Research and analyse a wide range of information to create insightful analysis in accordance with strict deadlines, including presenting and incorporating relevant data and visualisations. 

Requirements  

• Fluent in Korean (written and verbal – with knowledge of terminology and slang used on social media platforms) 
• Fluent in English (written and verbal) 
• Bachelor's degree in international relations, Security Studies, Criminal Justice, Journalism, or related field 
• At least 1-3 years' experience in an intelligence or customer-focused role in geopolitical risk, corporate security, government, law enforcement or similar 
• Ability to interpret, organise and visualise data 
• Ability to determine how geopolitical and security threats could impact private sector operations, travellers and sites 
• Excellent research skills, with the ability to rapidly digest, evaluate and “sift” large quantities of information from a range of sources 
• Ability to provide rigorous, creative insight into complex situations 
• Ability to multi-task in a fast-paced working environment and work in both individual and team environments 
• Excellent attention to detail 
• High-level competency with MS Office and Google Workspace tools 
• Must have the right to work in Singapore 

Nice to have  

• Advanced degree (Master’s or above) 
• Additional language skills 
• Strong professional network 
• Experience working in intelligence, geopolitical or security-related disciplines
• Familiarity and experience with a specific geographic region, ideally aligned with language skills 
• Strong personal initiative, with the ability to take ownership of tasks and deliver solutions under minimal guidance. 
• Familiarity with social media platforms, the gaming industry and legislative issues related to both 
• Experience with mass notification systems, analytical software or OSINT tools including Everbridge, Navigator and Genetec. 

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

J.S. Held is seeking a Managing Director with a strong focus on delivering exceptional service and superior work product to clientele. You will be responsible for the scheduling, inspection, support, and delivery of multiple projects across various disciplines within the insurance and construction industries. JS Held is focused on learning and development and is continually looking to attract and retain top talent who are creative, self-motivated, and organized.

Job Responsibilities:

• 12+ years’ experience in Construction or Construction Insurance Consulting
• Construction Estimating
• Advanced Analyze delay claims in Primavera P6 and Microsoft Project utilizing Critical Path Methodology (CPM) schedule analysis
• Review and analyze construction claim costs related to Insurance events
• Review construction contracts for terms and conditions applicable to a claim
• Provide updated schedule analysis, including potential timeline impacts and detailed reports
• Strong project management skills
• Strong analysis and critical thinking skills
• Deadline and detail-oriented
• Preparation of professional reports

We seek individuals with highly developed conceptual, strategic, and analytical skills, capable of striking a balance between visionary thinking and practical solutions. The ability to comprehend, inspire, and mobilize others is crucial. A business-oriented mindset coupled with effective storytelling will drive your success. We are looking for self-starters ready to take on responsibilities with enthusiasm.

Roles & Responsibilities

• Developing and maintaining the entire DevOps pipelines.
• Coordinate with the stakeholders from requirements gathering until successful implementation DevOps pipeline on boarding.
• Work with the vendors and for internal platforms to setup centralized DevOps solutions considering market best practice, Industry standard and ease of support.
• Work with the vendors and for internal platforms to upgrade the DevOps tools farm and integrating with tools.
• Lead analysis and resolution of root cause for Test Orchestration / Environment related issues
• Ability to multitask and work in a fast-paced, collaborative team environment.
• Excellent written and oral communication skills; writing, publishing and conference-level presentation skills
• Stays current with industry trends and leads development of key DevOps, Runtime, and Operational innovation platforms.

• Deep technical background, with hands-on experience in supporting CI/CD pipelines (Bitbucket, Jenkins, Artifactory, Sonar, Veracode for SAST, JIRA and Confluence).
• Hands on experience building CI/CD pipelines orchestration by Jenkins, GitLab CI, GitHub Actions or similar tools is a must-have.
• Skill to containerize a application and good if Kubernetes
• Good Experience on OpenShift or AWS
• Prior technical background on different build and branching strategies.
• Deep technical background on Kubernetes deployment process.
• Good knowledge on maintaining/deploying secrets in Kubernetes.
• Prior working experience in setting up Jira workflow.
• Strong hands-on experience on Shell or Groovy scripting.
• Prior experience is customizing JIRA and Setting up confluence spaces.
• Prior hand-on experience in setting up CI/CD pipeline as a centralized solution.
• Hand on experience in setting up DevOps governance, Security standards and audit requirements.
• Prior experience in setting up DevOps pipeline in internal and external cloud offerings.
• Experience with continuous testing, techniques and tools (Junit, Sonar Cube, Veracode etc.)
• Technical exposure of automation accomplished with advanced Python, Chef, Ruby and PowerShell
• Working knowledge of Murex, MxTest, Mx pipeline and Machine Learning applications will be an advantage.

Job Description

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience. (Greeting, Assisting customer)
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register

You will develop and drive people strategies for Singapore and SEA, covering multiple businesses including TVD, UPI, Networks & DTC and other businesses on site. You will partner closely with key executives to cultivate an inclusive, positive and productive workplace culture; identify, develop and retain talents; create and implement local employee experiences and learning & development initiatives. You will develop and maintain a strong relationship with partners in talent acquisition, executive search, compensation & benefits, employment law, etc. to drive high quality HR services delivery to business. You will also serve as HR community leader in Singapore and role model and advocate for “one team” spirit.

You will report to Vice President, Human Resources APAC and partner closely with broader HR community as well as business leaders in Singapore and SEA.

Key Responsibilities:

Strategies

• Partnering with senior leaderships teams to develop key people strategies and objectives for the organization, ensuring that the HR initiatives and programs are clearly aligned with business priorities.
• Participate in and be a thoughtful contributor at key senior management meetings and provide HR input for strategic business projects and long-term planning and budgeting processes.

Talent

• Partner with TA team to ensure timely supply of quality talents to meet business needs.
• Play a leading role in key HR processes including talent review, compensation, performance management, talent planning etc.
• Help to identify learning needs, leveraging internal and external resources to deliver learning programs to support development.
• Provide advice to business leaders, managers and employees on all matters related to employee and organizational development.
• Ensure the delivery of corporate training initiatives.
• Partner/collaborate with HR colleagues across NBCUniversal to drive projects and bring initiatives to fruition.

Change Leadership

• Lead organizational change management process in response to business strategies.
• Where required manage HR due diligence and transaction support for M&A or divestment activity, including integration and change management

Employee Relations and Experiences

• Provide HR leadership and coaching to employees and managers regarding employee relations issues. Ensure prompt and effective management of employee relations issues and grievances.
• Offer guidance and counseling to employees and managers concerning work-related issues and work to resolve issues in a proactive and positive manner.
• Manage and communicate HR policies; develop and implement HR practices and procedures aligned to meet the needs of the business. Ensure compliance with relevant local laws.
• Work with leaders and employees to establish and maintain a positive work environment which encourages the full use of the organization’s diverse talents and abilities.
• Create and execute on Employee Survey action plans and engagement and communications activities.
• Ensure HR operational excellence in data management, HR systems, payroll coordination, on-boarding, off-boarding etc. to enable a desired employee experience.

HR Team

• Provide leadership and oversight of daily activities of local HR team.
• Provide coaching and guidance to develop HR team’s capabilities.

We are seeking a skilled and motivated Data Engineer with expertise in Hadoop, Spark, OpenShift Container Platform (OCP), and DevOps practices. As a Data Engineer, you will be responsible for designing, developing, and maintaining efficient data pipelines, processing large-scale datasets. Your expertise in Hadoop, Spark, OCP, and DevOps will be crucial in ensuring the availability, scalability, and reliability of our ML Solutions.

Responsibilities:

• Implement data transformation, aggregation, and enrichment processes to support various data analytics and machine learning initiatives
• Collaborate with cross-functional teams to understand data requirements and translate them into effective data engineering solutions
• Ensure data quality and integrity throughout the data processing lifecycle
• Design and deploy data engineering solutions on OpenShift Container Platform (OCP) using containerization and orchestration techniques
• Optimize data engineering workflows for containerized deployment and efficient resource utilization
• Collaborate with DevOps teams to streamline deployment processes, implement CI/CD pipelines, and ensure platform stability
• Implement data governance practices, data lineage, and metadata management to ensure data accuracy, traceability, and compliance
• Monitor and optimize data pipeline performance, troubleshoot issues, and implement necessary enhancements
• Implement monitoring and logging mechanisms to ensure the health, availability, and performance of the data infrastructure
• Document data engineering processes, workflows, and infrastructure configurations for knowledge sharing and reference
• Stay updated with emerging technologies, industry trends, and best practices in data engineering and DevOps
• Provide technical leadership, mentorship, and guidance to junior team members to foster a culture of continuous learning and innovation to the continuous improvement of the analytics capabilities within the bank

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Proven 2-5 Years of experience as a Data Engineer, working with Hadoop, Spark, and data processing technologies in large-scale environments
• trong expertise in designing and developing data infrastructure using Hadoop, Spark, and related tools (HDFS, Hive, Pig, etc)
• Experience with containerization platforms such as OpenShift Container Platform (OCP) and container orchestration using Kubernetes
• Proficiency in programming languages commonly used in data engineering, such as Spark, Python, Scala, or Java
• Knowledge of DevOps practices, CI/CD pipelines, and infrastructure automation tools (e.g., Docker, Jenkins, Ansible, BitBucket)
• Experience with Graphana, Prometheus, Splunk will be an added benefit
• trong problem-solving and troubleshooting skills with a proactive approach to resolving technical challenges
• Excellent collaboration and communication skills to work effectively with cross-functional teams
• Ability to manage multiple priorities, meet deadlines, and deliver high-quality results in a fast-paced environment
• Experience with cloud platforms (e.g., AWS, Azure, GCP) and their data services is a plus

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

• Support and advocate for Visa clients comprised of financial institutions and vendors
• Properly escalate incidents promptly per support guidelines and procedures
• Proactively monitor, recognize, analyze, isolate, and resolve VOCC outages utilizing a variety of tools and techniques
• Internal and External Bridge Stewardship in support of timely resolution of internal and client-facing issues
• Work simultaneously and independently on multiple platforms
• Assess the impact of incidents and author communication for distribution to appropriate recipients within set time frames without guidance
• Support scheduled changes

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for an individual to join us as a Junior Tech Recruiter (2 year contract).

A brief summary of your job responsibility:

• Handle the full recruitment life cycle across multiple functions and locations in Singapore - from sourcing, initial candidate assessment to interview to offer management
• Candidate Management to ensure a meaningful and positive experience for applicants, ensuring the Employer Value Proposition and Branding is effectively communicated
• Build strong relationships with business units and with other functions in GovTech.
• Dynamic and highly knowledgeable of the latest trends and technological innovations in recruiting techniques
• Contribute ideas and participate in enterprise improvement initiatives and drive continuous improvements in the candidate journey
• Involve in HR Ops, such as background and reference check, preparation of employment contracts and onboarding process
• Maintain and update recruitment records for HR Dashboard

To succeed in this role, you will ideally have:

• Minimum 1 year of technology recruitment experience, with a proven record of successful placement, preferably in the high-tech industry
• Experienced in using social media, job boards, internet sourcing, and other means to work closely with passive candidates
• Good business acumen and excellent negotiation skills to influence and engage stakeholders of all levels
• Maintain a professional demeanor at all times eg. high level of discretion and confidentiality
• Attention to detail and process-minded
• Fast learner to navigate the internal processes in a highly governed and controlled environment
• Extensive past use of HRIS (Workday preferable) and applicant tracking systems (Workable preferable)
• Knowledge in Tableau is an added advantage.

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site. 

• We have flexible working hours with hybrid working arrangements.
• Contract Staff enjoys the same benefits as Permanent Employees.

Job: Experienced Business Developer in HR/ Recruitment (Freelance)

Are you a seasoned professional with a proven track record in both recruitment and/or B2B business development? We're looking for an experienced Recruiter (Business Development Associate) to join our team and drive our growth by building and nurturing relationships with global/ international clients.

Key Responsibilities:

• Develop and implement strategic business development plans to expand our client base in the recruitment industry.
• Identify and engage with potential clients, presenting tailored recruitment solutions to meet their needs.
• Build and maintain strong relationships with clients and stakeholders, ensuring exceptional customer satisfaction.
• Collaborate with internal teams to deliver high-quality recruitment services and achieve business objectives.
• Monitor industry trends and market conditions to identify new business opportunities.
• Prepare and deliver compelling presentations and proposals to prospective clients.
• Achieve and exceed sales targets through effective business development strategies.

Requirements:

• Minimum of 1 year of proven experience in business development, HR or preferably within the recruitment industry.
• Demonstrated success in working remotely and with various clients.
• Exceptional ability to build and maintain relationships with stakeholders such as clients and candidates.
• Strong communication, negotiation, and presentation skills.
• Highly motivated self-starter with a proactive approach to achieving goals.
• Ability to work independently and as part of a collaborative team.

Commission is 50% (for each deal)

We're looking for an experienced Partnerships Lead with a background in the benefits broker, insurance/reinsurance or Third Party Administrator (TPA) space, to join and lead our channel partnerships team.

In this regional role, you will own and drive new partnerships with distributors (including but not limited to brokers, insurance, TPAs), as well as nurture existing partnership relationships for our sales team to cultivate and close deals. You should have experience in business development to negotiate and drive partnership terms, craft proposals, build rapport with partners, and design mental health initiatives and programs that our partners can take on. You will also lead in creating and executing innovative businesses with our partners that can distribute Intellect further. Specifically, a key focus of the role would be to own the collaboration and productization process with our insurance partners.

Beyond Singapore, you will also oversee identified emerging markets. You will support the business development representatives in those markets by providing channel partnership support to drive revenue growth and distribution.

You will report directly to the Vice President of Partnerships and Solutions, and work closely with the leadership team in this position, with immense opportunity to lead and build our commercial partnerships team.

• Own a revenue target specific to insurance and brokers partnerships
• Own, engage, and nurture existing channel partners
• Drive and build new partnerships with channel partners
• Liaise with partners to develop go-to-market plans
• Collaborate and actively build a healthy pipeline with the revenue team

• 5-7 years of experience in the employer healthcare benefit consultant/broker or insurance/reinsurance space/TPA space with partnerships experience

• Experience in channel, consulting, strategy, or business development
• Great track record of sourcing, developing, and maintaining partner relationships
• Has an understanding of the employee benefits space
• Meticulous and efficient at crafting RFPs and proposals
• Ability to display leadership and manage a regional team
• A strong self-starter
• Excellent collaboration skills
• Meticulous and has high attention to detail
• Good sense of commercials and deal making

• Work in a diverse environment with people from over 10 countries
• A generous leave policy
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

·        Capable of leading Global Template design and deployment for Large Transformation as Lead

·        Lead workshops to gather the information needed for fit-gap analysis or blueprints;

·        Get sign-off from client, and finalise the requirements.

·        Document functional requirements related to MM/IM and Logistics Execution business processes;

·        Advise clients on solution directions and the move to the new technologies (S4 HANA),

·        Development of Prototypes/Proof-of-Concepts;

·        Work on BTP based development / customisation for MM stream with Technical team.

·        Customizing of the SAP S4 HANA MM module and integration with other modules

·        Design organizational structure and Key data elements

·        Coordinate, communicate and assign tasks within the team;

·        Define and execute tests scenarios;

·        Training of key-users and or business users;

·        Develop solutions and proposals, functional fitment and value differentiation for SAP MM and related modules

·        Involve in solution demo and technical presentations

·        Assist in developing the practice and related skills and assets

•        Proven experience in SAP MM implementation projects good years of experience with experience of S4HANA  implementations experience with atleast 2-4 E2E implementation cycles.

•        Preference for relevant SAP S/4 HANA MM Certification

•        Must lead & possess SAP knowledge with direct experience in data migration and interface development in addition to functional consulting

•        Successfully completed a bachelor or master studies in IT, Engineering or Manufacturing Supply Chain;

•        Experience in a client facing role preferably with an ASEAN based Consulting firm

·        Lead workshops to gather the information needed for fit-gap analysis or blueprints;

·        Document functional requirements related to Sales & Distribution and basic CRM and Logistics Execution (like Transport Management) business processes;

·        Advise clients on solution directions and the move to the new technologies (S4 HANA), other Manufacturing, Planning and MES solutions

·        Development of Prototypes/Proof-of-Concepts;

·        Customizing of the SAP S4 HANA SD module and integration with other modules

·        Design organizational structure and Key data elements

·        Coordinate, communicate and assign tasks within the team;

·        Define and execute tests scenarios;

·        Training of key-users and or business users;

·        Develop solutions and proposals, functional fitment and value differentiation for SAP SD and related modules

·        Involve in solution demo and technical presentations

·        Assist in developing the practice and related skills and assets

•        Proven experience in SAP SD implementation projects good years experience with experience at S4HANA  implementations experience with atleast 2 E2E implementation cycles

•        Preference for relevant SAP Certification

•        Broad SAP knowledge with direct experience in data migration and interface development in addition to functional consulting

•        Successfully completed a bachelor or master studies in IT, Engineering or Manufacturing Supply Chain;

•        Experience in a client facing role preferably with an ASEAN based Consulting firm

As an experienced SAP Consultant at IBM Consulting, you will deliver innovative business solutions, where you will:

·        Lead workshops to gather the information needed for fit-gap analysis or blueprints;

·        Document functional requirements related to Inventory and Warehousing (SAP MM, WM and EWM-Extended Warehouse Management) business processes;

·        Advise clients on solution directions and the move to the new technologies (S4 HANA), other Warehousing solutions

·        Development of Prototypes/Proof-of-Concepts;

·        Customizing of the SAP S4 HANA MM-IM/WM and EWM modules

·        Develop the integration with barcode, Manufacturing and handheld devices

·        Coordinate, communicate and assign tasks within the team;

·        Define and execute tests scenarios;

·        Training of key-users and or business users;

·        Develop solutions and proposals, functional fitment and value differentiation for SAP EWM and MM

·        Involve in solution demo and technical presentations

·        Assist in developing the practice and related skills and assets

We will give you access to unique career opportunities, and a vast and diverse network of talented SAP professionals. As an experience professional within our SAP practice, you will get the chance to participate in new and existing implementations, developed with the latest technology and tools.

•        Proven experience in SAP MM and EWM implementation projects with strong years with S4HANA experience with atleast 2 E2E implementation cycles

•        Experience in various EWM scenarios and leading barcode integration products

•        Preference for relevant SAP Certification

•        Broad SAP knowledge with direct experience in data migration and interface development in addition to functional consulting

•        Successfully completed a bachelor or master studies in IT, Engineering or Manufacturing Supply Chain;

•        Experience in a client facing role preferably with an ASEAN based Consulting firm

We are seeking a talented and experienced Senior Data Engineer (Quantexa)with expertise in Hadoop, Scala, Spark, Elastic, Open Shift Container Platform (OCP) and DevOps practices. Elasticsearch to join our team. As a Data Engineer, you will play a crucial role in designing, developing, and optimizing big data solutions using Apache Spark, Scala, and Elasticsearch. You will collaborate with cross-functional teams to build scalable and efficient data processing pipelines and search applications. Knowledge and experience in the Compliance / AML domain will be a plus. Working experience with Quantexa tool is a must.

Responsibilities:

·        Implement data transformation, aggregation, and enrichment processes to support various data analytics and machine learning initiatives

·        Collaborate with cross-functional teams to understand data requirements and translate them into effective data engineering solutions

·        Design, develop, and implement Spark Scala applications and data processing pipelines to process large volumes of structured and unstructured data

·        Integrate Elasticsearch with Spark to enable efficient indexing, querying, and retrieval of data

·        Optimize and tune Spark jobs for performance and scalability, ensuring efficient data processing and indexing in Elasticsearch

·        Implement data transformations, aggregations, and computations using Spark RDDs, DataFrames, and Datasets, and integrate them with Elasticsearch

·        Develop and maintain scalable and fault-tolerant Spark applications, adhering to industry best practices and coding standards

·        Troubleshoot and resolve issues related to data processing, performance, and data quality in the Spark-Elasticsearch integration

·        Monitor and analyze job performance metrics, identify bottlenecks, and propose optimizations in both Spark and Elasticsearch components

·        Ensure data quality and integrity throughout the data processing lifecycle

·        Design and deploy data engineering solutions on OpenShift Container Platform (OCP) using containerization and orchestration techniques

·        Optimize data engineering workflows for containerized deployment and efficient resource utilization

·        Collaborate with DevOps teams to streamline deployment processes, implement CI/CD pipelines, and ensure platform stability

·        Implement data governance practices, data lineage, and metadata management to ensure data accuracy, traceability, and compliance

·        Monitor and optimize data pipeline performance, troubleshoot issues, and implement necessary enhancements

·        Implement monitoring and logging mechanisms to ensure the health, availability, and performance of the data infrastructure

·        Document data engineering processes, workflows, and infrastructure configurations for knowledge sharing and reference

1. More than 5 years of experience as a Data Engineer
2. · Bachelor's or Master's degree in Computer Science, Software Engineering, or a related discipline
3. · Possession of Quantexa certification as a Data Engineer or Data Architect, with proficiency in the tool
4. · Demonstrated experience as a Data Engineer, utilizing Hadoop, Spark, and data processing technologies in large-scale environments
5. · Expertise in the Scala programming language and familiarity with functional programming principles
6. · Prior experience with the Quantexa tool is highly desirable
7. · Comprehensive understanding of Apache Spark architecture, including RDDs, DataFrames, and Spark SQL
8. · Advanced proficiency in designing and developing data infrastructure utilizing Hadoop, Spark, and associated tools (HDFS, Hive, Pig, etc.)
9. · Experience with containerization platforms such as OpenShift Container Platform (OCP) and container orchestration via Kubernetes
10. · Proficiency in programming languages commonly employed in data engineering, including Spark, Python, Scala, or Java
11. · Knowledge of DevOps methodologies, CI/CD pipelines, and infrastructure automation tools (e.g., Docker, Jenkins, Ansible, BitBucket)
12. · Experience with Graphana, Prometheus, and Splunk will be considered an added advantage
13. · Background in integrating and utilizing Elasticsearch for data indexing and search applications
14. · Solid understanding of Elasticsearch data modeling, indexing strategies, and query optimization techniques
15. · Experience with distributed computing, parallel processing, and handling large datasets
16. · Proficient in performance tuning and optimization methods for Spark applications and Elasticsearch queries
17. · Strong problem-solving and analytical capabilities with the capacity to debug and resolve intricate issues
18. · Familiarity with version control systems (e.g., Git) and collaborative development environments

We seek individuals with highly developed conceptual, strategic, and analytical skills, capable of striking a balance between visionary thinking and practical solutions. The ability to comprehend, inspire, and mobilize others is crucial. A business-oriented mindset coupled with effective storytelling will drive your success. We are looking for self-starters ready to take on responsibilities with enthusiasm.

As an ML Engineer, your pivotal role involves operationalizing ML Models developed by Bank data scientists. You will serve as the focal point for ML model refactoring, optimization, containerization, deployment, and quality monitoring. Your main responsibilities will include:
Conduct reviews for compliance of the ML models in accordance with overall platform governance principles such as versioning, data / model lineage, code best practices and provide feedback to data scientists for potential improvements

Develop pipelines for continuous operation, feedback and monitoring of ML models leveraging best practices from the CI/CD vertical within the MLOps domain. This can include monitoring for data drift, triggering model retraining and setting up rollbacks.

Optimize AI development environments (development, testing, production) for usability, reliability and performance.

Have a strong relationship with the infrastructure and application development team in order to understand the best method of integrating the ML model into enterprise applications (e.g., transforming resulting models into APIs).

Work with data engineers to ensure data storage (data warehouses or data lakes) and data pipelines feeding these repositories and the ML feature or data stores are working as intended.

Evaluate open-source and AI/ML platforms and tools for feasibility of usage and integration from an infrastructure perspective. This also involves staying updated about the newest developments, patches and upgrades to the ML platforms in use by the data science teams.

• Proficiency in Python used both for ML and automation tasks
• Good knowledge of Bash and Unix/Linux command-line toolkit is a must-have.
• Hands on experience building CI/CD pipelines orchestration by Jenkins, GitLab CI, GitHub Actions or similar tools is a must-have.
• Knowledge of OpenShift / Kubernetes is a must-have.
• Good understanding of ML libraries such as Panda, NumPy, H2O, or TensorFlow.
• Knowledge in the operationalization of Data Science projects (MLOps) using at least one of the popular frameworks or platforms (e.g., Kubeflow, AWS Sagemaker, Google AI Platform, Azure Machine Learning, DataRobot, Dataiku, H2O, or DKube).
• Knowledge of Distributed Data Processing framework, such as Spark, or Dask.
• Knowledge of Workflow Orchestrator, such as Airflow or Ctrl-M.
• Knowledge of Logging and Monitoring tools, such as Splunk and Geneos.
• Experience in defining the processes, standards, frameworks, prototypes and toolsets in support of AI and ML development, monitoring, testing and operationalization.
• Experience in ML operationalization and orchestration (MLOps) tools, techniques and platforms. This includes scaling delivery of models, managing and governing ML Models, and managing and scaling AI platforms.

World Central Kitchen is seeking a tenacious and adaptable Response Director who excels at quick, strategic decision-making, thrives at triaging competing priorities, and is a master at building relationships, leading and motivating large teams, and teaching a diverse team of people. The Response Director embraces chaos and ambiguity while implementing WCK responses, and oversees all ground activities of the activation. The Response Director is responsible for ensuring food aid rapidly reaches communities in need in alignment with WCK’s North Star values. 

Duration: The Response Director is a three (3) year term contract position with the opportunity for renewal, offering a unique chance to lead and shape WCK's responses.

This position reports directly to the Chief Relief Officer.

Preferred Location(s): Asia - Must live within one (1) hour of an international airport.

• Bangkok, Thailand
• Dhaka, Bangladesh
• Delhi, India
• Ho Chi Minh City, Vietnam
• Kuala Lumpur, Malaysia
• Singapore, Singapore

Key Responsibilities:

Activation Management

• Respond within four (4) hours notice to a disaster area to act as Response Director, managing relief operations on the ground, or in rare cases, remotely.
• Direct Activation Managers and oversee the work of their teams, including Culinary, Distribution, Community Outreach, and Procurement/Logistics. Manage multiple additional departments represented on the ground, when needed.
• Ensure strategic and streamlined implementation of relief activities on the ground, operationalizing WCK’s North Star.
• Build and train local teams to meet our human capacity needs to feed the need, embracing our accordion model.
• Direct the scope of responses, programmatic changes, and activation timelines, in conjunction with the Chief Relief Officer.
• Facilitate and implement cross-departmental collaboration and information sharing between WCK departments and Activation Managers on and off activation, including, but not limited to, Safety and Security, Communications, Data & GIS, Technology, Volunteers, Communications, Development, Finance, and Human Resources.
• Ensure smooth transitions and complete handovers with other Response Directors, and between Activation Managers, when rotating field teams through phases of the activation.
• Complete the After-Action Report process immediately following activation wind-down, collating and drawing learnings for process improvement.

Budgeting and Logistics

• Work with the finance team to share cost projections for activations, focusing on meal production and logistical needs. 
• Adhere to WCK’s financial policies while adapting to on-the-ground requirements. 
• Collaborate with the procurement and logistics team to source materials and supplies efficiently and ensure timely delivery to affected areas.

Community and Stakeholder Engagement

• Build strong relationships with local communities first.
• Ensure the teams conduct outreach and engagement activities that contribute to WCK’s reputation as an effective, compassionate, and reliable relief organization.
• Represent WCK in the field, acting as an ambassador to beneficiaries, partners, and the media, as required.

• Ability to spend up to 70% of the time in the field. The typical duration of an activation is four (4) weeks, though timelines could be longer. 
• Must live within one (1) hour of an international airport or be willing to relocate. 
• Willingness and ability to travel frequently to remote and potentially hazardous locations within four (4) hours notice.
• Masters degree and/or equivalent preferred, or 10+ years of experience in management roles, preferably in fast paced, ever changing environments; including military, emergency response, culinary, humanitarian or event management settings. 
• Excellent training and coaching skills, and experience leading large, multidisciplinary teams in challenging and rapidly changing environments. 
• Excellent communication skills, both oral and written, with the ability to engage and coordinate with diverse stakeholders. 
• Ability to work independently with minimal infrastructure, amenities and resources.
• Willingness to work in challenging environments with austere living conditions. For example, responders may not have access to running water, communications, or electricity and they may have to sleep outdoors and use bucket toilets.
• Demonstrated negotiation and diplomacy skills in complex and potentially volatile situations.
• Exhibit a calm and composed demeanor during crisis situations, with the capacity to make sound decisions under pressure.
• Be physically fit and have the stamina to work long hours doing physically demanding tasks in varying and potentially extreme climates.
• Strong mental resilience and emotional intelligence to cope with the stressors associated with working in conflict environments.
• Display cultural awareness and sensitivity, recognizing and respecting diverse backgrounds that allow us to positively work with local communities.
• Fluency in English is required; proficiency in additional languages relevant to common disaster or conflict zones is highly desirable (Mandarin Chinese, Vietnamese, Bengali, Hindi).

The role of Response Director is critical in ensuring that WCK’s relief operations are effective, responsive, and accountable, following through on our commitment to communities in need, and upholding the high standards of the organization, guided always by WCK’s North Star.

Application & Cover Letter
This application requires a cover letter that explains your interest in this position and in working for WCK.

References and Background Checks
To help ensure the safety of our communities and our teams, our selection process will include reference and background checks, subject to any legal or regulatory requirements.

Equal Opportunity
WCK is an equal opportunity employer committed to inclusion and diversity and to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

Applicants must be authorized to work for any employer in the country in which they reside. We are unable to sponsor or take over sponsorship of employment at this time.

No recruiters or agencies, please.

Contract Type (If based outside United States or Spain)
We are excited to offer an opportunity for this role in partnership with Velocity Global and TCW Global. If based outside of the United States or Spain, depending on location, the successful candidate will be contracted by either VG or TCW, which will handle all HR-related processes, including payroll, benefits, and compliance, while the employee will work directly with World Central Kitchen to fulfill the job responsibilities.

As a contractor of Velocity Global or TCW Global you will receive the benefits and support of a dedicated HR team, ensuring a seamless experience while you contribute to the mission of World Central Kitchen.

Why Join Us?

Innovative Environment: Be part of a forward-thinking team that values creativity and innovation.
Global Impact: Your work will have a direct impact on building a diverse and talented global team.
Professional Growth: Opportunities for continuous learning and career development.
Dynamic Team: Work with a supportive and enthusiastic team that values collaboration and fun.

If you’re ready to bring your unique talents to a role that’s as challenging as it is rewarding, we’d love to hear from you. Apply today and let’s build the future of World Central Kitchen together!

WCK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in being a part of WCK's global talent journey!

The best of both worlds.  That is what a position with Infopro Digital offers you.  We are first a global company with 4,000 employees and annual revenues of over half a billion dollars, with a presence in 18 countries.  Through our market-leading brands, we serve five professional communities – risk and insurance, automotive aftermarket, construction, retail, and industrials – enabling our clients to make informed business decisions and create new opportunities.   

Secondly, our global brands focused on the financial services industry, known collectively as Risk Global, is a 300-person organization with offices in Hong Kong, London, Nashville, and New York.  Working at Risk Global means being part of a company that has strong financial backing, while at the same time giving you the power to truly make a difference.   

Risk Global portfolio of businesses include Central Banking, Chartis Research, Risk.net and Waters Technology.  Through our proprietary information platforms, we create unique market insight and technical content for senior risk, technology and trading professionals at banks, asset managers and insurers.  In addition, we create high-value marketing services and research solutions to service providers who seek access to our engaged communities.  

Our people are passionate about delivering the best possible outcome for the customers and markets we serve.  We are an impact-driven and entrepreneurial business that provides support while at the same time trusting great people to do great things.  We are collaborative and move fast, with our people developing new skills even faster. Thanks to our global reach and international locations, we celebrate and expect diverse perspectives, and we believe these add to the richness of our business.  We are committed to an inclusive workplace where everyone can be themselves.  We also realize everyone has a life outside of work, and we offer flexible solutions to make sure everyone has a healthy work-life balance.   

OVERVIEW OF THE ROLE  

The Infopro Digital Business Development Manager position is a team-oriented, quota carrying role that will focus on revenue generation for the Global Financial Market brands, specifically selling our Risk.Net, FX Markets and Waters Technology products to clients globally. This   role will sell enterprise access to our subscriptions and memberships to new clients, whilst working alongside the Account Management team to ensure clients buy our full suite of products.   The Business Development Manager will work with an entrepreneurial mindset that demonstrates drive, initiative, energy and a sense of urgency.  

You will work closely with senior leadership and cross-functional teams to develop strategic initiatives that support the company’s objectives in the financial services industry. You will be expected to leverage your expertise and networks to generate leads, close high-value deals, and expand the company's footprint in key global markets. 

KEY TASKS AND RESPONSIBILITIES  

• Strategic Planning: Collaborate with internal teams to develop and execute a strategic business development plan that aligns with the company's goals and targets in the global financial market. 
• Sales and Negotiation: Lead the sales process from lead generation to contract negotiations, ensuring the successful closure of deals. This includes conducting presentations, proposals, and product demonstrations tailored to the needs of financial institutions 
• Revenue Generation: Meet or exceed sales targets and KPIs, driving revenue growth through new customer acquisition and existing client expansion 
• Market Expansion: Identify and pursue new business opportunities across global financial markets, focusing on investment banks, asset managers, hedge funds, fintech firms, and other financial institutions. 
• Cross-Functional Collaboration: Work closely with other departments, including marketing, legal, compliance, and operations, to ensure smooth execution of contracts, onboarding, and service delivery. 
• Networking and Industry Events: Represent the company at global financial conferences, networking events, and trade shows. Establish a presence in key industry forums to build brand recognition and attract new business. 
• Reporting and Analytics: Regularly report on business development progress, sales pipeline, and market insights to senior leadership. Use CRM and other tools to track and manage sales activity and opportunities. 

KEY COMPETENCIES:  

• Negotiation Skills: Ability to navigate complex discussions, find win-win solutions and negotiate terms that support both short term and long-term business objectives.  
• Market Knowledge: A comprehensive understanding of the market and the full GFM product suit.  
• Communication Skills: Ability to articulate effectively and efficiently in front of C-Suit level prospects and clients.  
• Adaptability, Resilience and Self-Motivation: Front line sales is a tough role, this person must have the ability to keep going and have the required self-motivation to put in the hard yards to ensure success. 
• Excellent Time Management: Must have the ability to spin a lot of plates. Having various ongoing deals in play at any one time whilst not losing sight of any next step.  
• Goal Oriented: Must be motivated by sales targets and consistently striving to meet or exceed them. 
• Tech Savvy: Being proficient with Customer Relationship Management (CRM) systems to track interactions, follow-ups, and progress on leads. 

• A minimum of 1-3 years of successful proactive business development, sales, marketing, or lead generation/enablement experience 
• Bachelor’s degree preferred 
• Experience selling business to business (B2B) with a track record of overachieving sales goals 
• Must live within commutable distance of our London office and commit to being in at least 3 days a week 
• An understanding of financial concepts and principles as they relate to clients’ needs is a strong plus 
• Additional language is a bonus, but not a requirement

We know great people make great companies. Infopro Digital is defined by people and passion, and powered by knowledge and innovation. Everything we do is centred on trust, integrity and respect. Our collaborative approach drives creativity across our markets; and our focus on giving teams ownership allows us to build an entrepreneurial culture where our people and brands can thrive and grow.

We run a Foundation which supports a number of charities. Staff can volunteer to contribute their skills and expertise to make a meaningful difference to the lives of others.

In addition to a competitive salary we offer the following benefits:

• In addition to a competitive salary, we offer a number of benefits, including:
• Pension
• Employees’ Compensation
• Life Assurance
• Medical Insurance
• 20 days annual leave
• Maternity leave (14 weeks with 80% pay upon completion of a continuous contract for not less than 40 weeks)
• Paternity leave (5 days with 80% pay upon completion of a continuous contract for not less than 40 weeks)
• Compassionate Leave
• Employee Referral Scheme
• Rental Reimbursement Scheme

Our foundations and values :

At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment. 

Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and with different backgrounds and experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment to promote the well-being of our teams. 

Who are we

Infopro Digital is a B2B group specialising in information and technology. With a presence in 18 countries, the group has 4,000 employees of 55 nationalities. 

Infopro Digital connects professional communities. 

Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail.

With our solutions, our customers make informed decisions and companies develop their business and sustainable performance.

#INDPREM