Restaurant Captain Roles & Responsibilities

Restaurant Captains will be hired to provide the core service of the restaurant's product. These individuals are responsible for delivering the guests' experience on a day-to-day basis.

DUTIES & RESPONSIBILITIES

Duties

1. Provide friendly, excellent and professional service to all guests.

2. Responsible for handling food and beverage orders and serving guests.

3. Assist fellow Team Members to perform preparation and setting up in the restaurants for service.

4. Check that all amenities and utensils are properly stocked and inspected.

5. Assist guests on their respective requests and deliver based on their ability.

6. Possess knowledge to upsell, well-versed in all aspects of the menu.

7. Support Restaurant Manager in achieving all goals and Key Performance Objective.

Responsibilities:

1. Ability to upsell, promote and ensure that the guest is enjoying their dining experience.

2. Ability to charm guests with his/her knowledge of the food & beverage products in a friendly and approachable manner.

3. Ability to explain the food menu in terms of preparation methods, ingredients used, portion size and presentation.

4. General knowledge about food allergies, dietary restriction, common brand of beverages to ensure smooth recommendation to gusts.

5. Ability to read the different types of guests and dining clientele.

6. Ability to mold his/her service output to suit the type of clientele that he/she is serving at the table.

7. Maintain the utmost cleanliness and hygiene standards in the restaurant.

Skills, Qualifications & Experience

1. Hardworking, motivated, serious, team player and passionate about food, beverage and service

2. Possess a well-groomed, clean and professional appearance

3. Prior exposure to leadership training programs preferred, a combination of practical experience and education will be considered as an alternative

CHEF DE PARTIE

Job Description

We are looking for an experienced and qualified Senior Chef to organize the kitchen's activities. You will be the first in command in the facilities and will create and inspect dishes before they arrive at the customers ensuring high quality and contentment.

* Check freshness of food and ingredients

* Supervise and coordinate activities of cooks and other food preparation workers

* Develop recipes and determine how to present the food

* Plan menus and ensure uniform serving sizes and quality of meals

* Inspect supplies, equipment, and work areas for cleanliness and functionality

* Control and direct the food preparation process and any other relative activities

* Construct menus with new or existing culinary creations ensuring the variety and quality of the servings

* Approve and "polish" dishes before they reach the customer

* Plan orders of equipment or ingredients according to identified shortages

Requirements

* Proven min 2 years to 5 years' experience as a chef

* Exceptional proven ability of kitchen management

* Ability in dividing responsibilities and monitoring progress

* Outstanding communication and leadership skills

* Up-to-date with culinary trends and optimized kitchen processes

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.
Maintains staff by recruiting, selecting, orienting, and training employees.
Ensures a safe, secure, and legal work environment.
Develops personal growth opportunities.
Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
Coaches, counsels, and disciplines employees.
Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management
Project management
Coaching
Supervision
Quality management
Results driven
Developing budgets
Developing standards
Foster teamwork
Handles pressure
Giving feedback

Responsibilities

• Greet customers upon arrival

• Remove hair using permanent and temporary methods (e.g. electrolysis and waxing)

• Apply hair products, like serum, cream and clay to style hair

• Give manicures and pedicures following clients’ preferences

• Recommend hairstyles and nail colors to match clients’ needs and personal style

• Apply makeup products

• Provide guidelines to clients on how to take care of their skin

• Book appointments over the phone and serve walk-ins based on availability

• Maintain updated client records (e.g. contact details and treatments)

• Cross-sell therapies and beauty products, when relevant

• Make sure our working area is clean and equipment is sterilized at all times

• Keep track of levels of stock (e.g lotions and nail polishes)

Requirements

• Proven work experience as a Beautician, Cosmetologist or similar position

• Hands-on experience with makeup and hair removal techniques

• Familiarity with skin care therapies, like moisturizing, exfoliation and peeling

• Knowledge of beauty products and trends

• Ability to provide personalized services based on each client’s requirements

• High school diploma

• Degree in Beauty therapy, Cosmetology or relevant field is a plus

Hair Salon Manager Responsibilities:

• Providing all services offered by the salon, which includes hair cutting and styling as well as hair removal and beauty treatments.

• Recruiting salon staff that meets mandatory educational and licensing requirements.

• Preparing work schedules for salon staff.

• Setting goals for each staff member, evaluating staff performance, and providing training and overall guidance.

• Monitoring salon supplies and equipment and ordering new stock as needed.

• Creating and distributing promotional material to attract new clients.

• Addressing and resolving client complaints regarding salon services and employee behavior.

• Processing clients’ payments and maintaining accurate financial records.

• Ensuring that the salon is clean and well-maintained at all times.

Hair Salon Manager Requirements:

• Proven experience managing a salon.

• Proficient in all microsoft office applications.

• The ability to work in a fast-paced environment.

• Excellent organizational skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

1. Handle general administrative duties, such as purchasing office supplies, network issues.

2. Preparation & compilations of the relevant documentation/reports, invoices

3. Attend, respond and monitor daily phone and email enquiries

4. Providing support to Manager and other office staff

5. Other duties assigned by the Manager

Job Requirements：

1. Possess at least ITE in Business Administration.

2. At least 1 years working experience in Admin function.

3. Good interpersonal and communication skills.

4. Be diligent, responsible, and attentive to detail.

5. Proficient in MS office.

Responsibilities:

• Consulting with clients on stylistic options for their hair.

• Listening to client needs to determine their preferences.

• Describing different hair care products and their benefits.

• Shampooing, cutting, coloring and highlighting hair.

• Offering manicure, pedicure, waxing and facial services.

• Performing scalp treatments.

• Acting as salespersons to sell clients hair care retail products.

• Building a personal relationship with clients to ensure return visits.

• Adhering to salon safety and cleanliness standards.

• Managing bookings and welcoming clients into the store.

• Keeping updated on hairstyle trends and styling methods.

Requirements:

• Previous experience as a Hair Stylist or colorist.

• A wide pallet of styling and coloring techniques.

• Proficiency with hot irons, curlers and blow-dryers.

• Excellent interpersonal skills.

• Good verbal communication.

• Physical stamina.

• Creative mindset and a good eye for design.

Responsibilities:

• Develop and implement sales strategies to achieve company sales targets and objectives.
• Manage and motivate a team of sales representatives to drive sales performance.
• Identify and develop new business opportunities, including expanding the company's client base and market reach.
• Build and maintain strong relationships with key clients and partners.
• Oversee the entire sales process, from lead generation to closing deals.
• Monitor market trends and competitor activities to effectively position the company's services.
• Collaborate with internal teams to ensure customer satisfaction and successful project delivery.
• Prepare sales reports and forecasts for management review.
• Stay updated on industry developments and emerging technologies.
• Conduct regular performance reviews and provide coaching and mentoring to the sales team.

Minimum Requirements:

• Bachelor's degree in Business, Marketing, or related field.
• Minimum 8 years of experience in sales, with at least 3 years in a cloth sales experience managerial role.
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership and team management skills.
• Excellent communication and negotiation skills.
• Ability to build and maintain relationships with key stakeholders.
• Knowledge of the industry and market trends.
• Entrepreneurial mindset and strategic thinking.
• Ability to work under pressure and meet deadlines.

Responsibilities:

• Welcoming clients and consulting with them on their desired hairstyles.

• Cutting and trimming hair according to clients' instructions.

• Styling hair using chemical solutions and styling tools.

• Shaving, trimming and shaping clients’ beards and mustaches.

• Washing and conditioning clients’ hair.

• Providing hair treatments and coloring.

• Ensuring that combs, scissors, razors, and other instruments are cleaned and sanitized after each use.

• Supervising apprentices and trainees.

• Providing face, scalp and neck massages.

• Providing hairstyle suggestions to clients.

Requirements:

• Sound knowledge of current hairstyles and trends.

• The ability to follow instructions.

• The ability to stand for extended periods of time.

• Excellent communication skills.

• Exceptional customer service skills.

This recruitment effort is in collaboration with e2i

What the role involves:

1. Handle ocean import process (communicate with customer, data entry, raise payment voucher, arrange transportation)
2. Arrange payments with Carrier / Co-loader upon receipt of Arrival Notices from Carriers / Co-loaders.
3. Process / input data of incoming shipments in Yunas system.
4. Sending Arrival Notice to customers, and liaise for clearance and delivery instructions
5. Arrange for insurance coverage in required by customers
6. Arrange clearance documents and liaise with transporters for delivery arrangement
7. Follow-up on the arrival of shipment, and delivery process
8. Liaise with customers / carriers / co-loaders if there is any discrepancy to the cargoes upon clearance
9. Raise invoices and dispatch to customer, and follow-up with customers if there is any discrepancy
10. Extract data for simple report (Excel) if required by customers

Required Qualifications, Skills & Experience

1. Minimum O level and above
2. 1 Year of Experience preferably in freight forwarding or shipping.
3. Good communication skill and a team player with positive working attitude

• Welcoming customers and identifying their preferences by asking pointed questions
• Recommending hairstyles and haircuts according to customers’ face shapes and tastes
• Washing, rinsing and drying clients’ hair using appropriate shampoos and conditioners (e.g. for oily hair or dry scalps

Descriptions:

· Receiving of job orders and prepare all documents required for submission based on the job information and requirements provided by the customer.

· Updating and entering in all information in the Warehouse Management System (WMS)

· To ensure all customers’ queries and complaints are investigated and resolved with Operations Teams and/or Customers, and to escalate to their immediate Superior for assistance and advice if unable to resolve the issues

· Export process - warehouse picking/packing, booking with carriers, DG packing, fumigation, collection, documentation.

· Import process - clearance from terminal, warehouse receiving, consolidate delivery onboard vessel.

· Communicating with inter offices, customers, warehouse, carriers, transporters and 3rd party vendors.

· Ensure daily, weekly, monthly reports are up-to-date and provided to Department Head on a timely basis.

· Communicate discrepancies/issues to team supervisor/manager when necessary

· To assist direct superior with any special projects assigned and provide backup to other CS team when necessary

· Making sure that workplace safety rules & DSV Policy are being followed

· Ensure all customers' standard operating procedures are followed and updated

· To perform Data Entry, Job Creation, Billing, General Administrative or any Ad-hoc duties/tasks assigned

The Role

This role is a strategic support for procurement operation function to influence significant change management across the Food Solutions, BUs and functions e.g. support development of productivity BP, Category Management, Strategic Sourcing, Source-to-Pay (S2P) Management, Operational support and Internal controls and compliance.

Key Responsibilities

· Support Senior Procurement Manager/Head of Tactical Sourcing to deliver sourcing initiatives across food related categories. Delivery through proficient knowledge of the Collaborative Procurement Model (CPM), Category Management and 7-step sourcing process.

· Accountable for sourcing and operational knowledge in defined categories collaboratively aligning with related BUs/functions at early stage in 7SSP project development process (Business Planning), analysis, sourcing, negotiating, contracting and managing agency to deliver maximum productivity benefits (efficiency and effectiveness)

· Strong Negotiation skills and contract management delivery

· Accountable for ensuring monthly reporting through updated CPM Tracker

· High level of maturity and stakeholder communications skills required as applicable

· Support management of Global Procurement Internal controls, Risk Management and supplier integrity with supplier management teams

· Ensure effective and timely communication with procurement colleagues in other procurement functions as well as business stakeholders in BUs/functions

· Knowledge of category strategy management identify BU/function sourcing opportunities for improved systems and process efficiencies

· Develop strong collaboration with Finance Department and marketing function in BU to ensure knowledge of and a proactive approach to budget timeline and planning in order to support 7SSP for each Category (ZBW)

· Delivers strong analytics capability within responsible key categories and support recommended spend and buy better strategies. In conjunction with business owners, validate buying requirements (demand management) and guide users to the most appropriate products and services

· Manage compliance to S2P to ensure delivery of Key Performance metrics

· Comply with Global Procurement policy and Global Procurement Operation Manual procedure to ensure consistent and complied implementation across BUs/functions

· Facilitate approvals/sign off from appropriate parties where applicable to ensure agreement before commitment given to spending.

· In conjunction with supplier performance management team to ensure supplier performance feedbacks, dispute and complaints are timely acted upon

· In conjunction with supplier risk management team to ensure properly supplier audit is carried out timely. Work with supplier risk management team to ensure risk mitigation and compliance.

· In conjunction with supplier relationship management team to ensure SRM tasks and initiatives are properly carried out, monitored and measured

Key Requirements

· Minimum 5 years of strategic sourcing experience in procurement, preferably gained in FMCG/ Hospitality/ Retail / Consulting

· Experience in procurement, consulting and/or business operations

· Category management knowledge and experience (Collaborative Procurement Model)

· Category portfolio management leadership and business acumen

· 7 Step Sourcing Process knowledge and delivery

· Analytical skills

· Negotiation skills

· Contract Management skills

· Leadership skills

· Strong business communication skills (stakeholder management)

· Strategic Business Management skills

· Strategic Change Management skills

· Operational excellence and business process improvement

· Good interpersonal skills with the ability to work independently and within the team.

· Someone who thrives in a fast paced, fast changing and dynamic environment and be a true team player with strong analytical abilities and communication skills

· Willingness to challenge status quo with critical thinking and open to new ideas and learning

· A can-do attitude is essential to the success of this role.

• Lead, control, and manage culinary team.
• Plan menus and daily specials.
• handle prep lists for kitchen crew.
• Control food costing and inventory.
• keep standards for food storage, rotation, quality, and appearance.
• Keep compliance with applicable health codes and regulations.
• Create maintenance and cleaning schedules for equipment, storage, and work areas.
• Attend in interview process and selection of kitchen staff.
• plan staff and assist in human resources processes as needed.
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Job Description

Identify and Develop New Business Opportunities:

Research and identify new markets, industry trends, and potential clients.

Develop strategies to penetrate new markets and expand the company's client base.

Proposal Development and Contract Negotiation:

Provide compelling business proposals, presentations, and contracts aligned to the needs of prospective clients.

Collaborate with legal, finance, and other departments to finalize contracts and ensure compliance.

Market Research and Analysis:

Conduct periodical market research to be up to date of the industry dynamics, competitor offerings, customer needs and identifying new opportunities.

Analyze data to make informed decisions and adjustments to business development strategies.

Operational day to day :

Ensure the efficiency and consistency of the day to day operations

Track and document progress of daily operations, and analyze data to make informed decisions and adjustments to strategies.

Work closely with internal teams (e.g., marketing, sales, operations) to align business development efforts with operational capabilities.

Provide prompt assistance to address client concerns or issues to maintain a wholesome partnership.

Ensure that staff are well equipped with the relevant skillsets to handle the day to day operational flow.

Brand Awareness Effort :

Plan and execute marketing campaigns (online and offline) to promote brand awareness and drive sales.

Assist with any other duties or projects assigned by the reporting officer.

Job Requirement

Candidates should have at least O-Level education or a higher qualification, preferably in Marketing, Business Management, or related fields.

At least 2 years of experience in business development or sales.

Excellent communication and negotiation skills, with the ability to work with clients and teams at various levels.

Ability to conduct market analysis and competitor analysis, and develop effective business development strategies.

Ability to work independently under pressure, with a strong goal orientation and execution capabilities.

Fluent in both spoken and written Chinese and English.

Strong experience in managing client relationships, with the ability to build and maintain long-term client partnerships.

Responsibilities:

• Conduct Name Screening against Sanction list, Politically Exposed Person list, Internal Blacklist and Adverse News to support KYC Periodic Review Activities .
• Coordinate between relevant parties and stakeholders to complete screening in timely manner
• Ensure that screening assessments are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable.
• Other tasks as assigned by Group Head / Team Lead.

Requirements:

• Diploma or Degree graduate
• Able to link diverse information to build a full picture and spot inconsistencies.
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening.
• Strong team player.
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office.
• Fresh graduates are welcome to apply

Job Description

The successful candidate will join the one of SIA Group's Cloud/DevOps teams and will be responsible for the following:

• Administering cloud-based Infrastructure deployment which includes tasks such as provisioning/de-provisioning of resources, maintaining security posture, user administration, monitoring computing resource utilization, network setup, backup/restore and incident management.
• Performs system administration activities in accordance with company policies and procedures.
• Troubleshoot, performs root cause analysis, implements corrective/preventive actions during and after an incident.
• Create and maintain documentation and processes for troubleshooting, maintaining, and configuring systems.
• Operates within assigned budget and demonstrates fiscal responsibility.
• Support audit and infrastructure/network security scans, disaster recovery and security related drills.
• Build automation wherever possible to improve development team’s agility.
• Implement Infrastructure-as-Code (IaC) on AWS, Azure or GCP.
• Provide training or conduct talks to the cloud community within the company.
• Explore, learn and deploy new technologies that will help the company to reduce cost or improve operational efficiencies.
• This position requires periodic system administration outside normal business hours.
• Note: You could be posted to any subsidiary in SIA Group.

Requirements

• Possess a degree in Information Technology or related fields.
• Minimum of 3 years of IT experience with at least 1 year of hands-on experience in AWS Cloud.
• AWS Certified Solution Architect (Associate) preferred.
• Conversant with infrastructure definition tools such as Cloud Formation and Terraform, and with YAML/JSON deployment templates.
• Advanced python/ansible scripting skills for provisioning and automating dynamic cloud infrastructure.
• Hands-on experience with Docker containerization and Kubernetes orchestration preferred.
• Strong analytical, project management, communications and interpersonal skills.
• Demonstrate strong knowledge in infrastructure areas such as virtual server technologies, networking, internet protocols, scripting & monitoring tools and IT Security.
• Experience in API Management (AWS API Gateway, Tibco Mashery), Platform as a Service (OpenShift, Cloud Foundry) and DevOps are preferred.

A research position is available at the Singapore University of Technology and Design (SUTD). The research focuses on semantic communications, resource allocation, and edge AI.

Candidates with strong publication records in relevant areas are encouraged to apply. The candidate should have:

• Bachelor’s / Master's degree in computer science or related degree
• Strong publication record in top-tier IEEE conferences/journals
• Proficient in oral and written English

Kindly note that only shortlisted candidates will be notified.

JOB DESCRIPTION

• Assist in (i) the design and development of software solutions for Building Management System (BMS) including chiller systems, HVAC, security, fire alarm and etc, (ii) preparation of P&ID diagram related to the chiller system and its BMS, and (iii) In writing, debugging and testing of the code to control and integrate with the existing BMS system.
• Collaborate with engineering team to gather requirements and specification of BMS.
• Develop and maintain manuals of the developed BMS system including codes, logic diagrams and system configurations.
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time.

Note: Candidates with substantial relevant experience will be considered for Senior BMS Engineer.

JOB REQUIREMENTS

• Bachelor's degree in Mechanical, Electrical, or Energy-related Engineering with at least 5 years of experience in the development of BMS for chiller plants.
• Strong technical skills and knowledge of industry best practices.
• Excellent communication skills, both written and verbal, with the ability to present technical information to non-technical stakeholders.

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Experience in F&B Operations

·Preferably 3 years of previous experience in serving in F&B industry

·Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• Communicate assigned cleaning duties to the cleaning team
• Monitor cleaning operations to ensure quality service delivery
• Assist in coordinating and liaising with clients at project sites
• Ensure teams adhere to safety measures during cleaning operations
• Implement operation plans to improve work processes and service quality
• Submit compiled daily cleaning reports to management
• Ensure stocks of cleaning tools and equipment are in order and replenishment orders are fulfilled in a timely manner
• Assist in implementation of maintenance schedule for cleaning devices on a timely basis
• Assist in planning work schedules and deployment of manpower
• Provide appropriate guidance to cleaners
• Facilitate effective work processes
• Provide feedback and recommend process improvements to the cleaning team
• Respond to major incidents and emergencies
• Report and update on major incidents and emergencies to the management
• Must be able to work night shift and split shift
• Must be able to work extra hours or weekend if needed

Job Descriptions

• Actively conduct risk assessments at project site and recommend measures to minimize and eliminate possible risks to any person.
• Monitoring and verifying that the Environmental Management Plan (EMP) is adhered to at all times and taking action if the specifications are not followed.
• Keeping records of all activities/incidents concerning the environment on site and issuing of spot fines for transgression of activities identified in the EMP.
• Work closely with different teams to implement and maintain a strong safety regime on site.
• Conduct toolbox meeting and ensure the permit to work system in place.
• Work closely with different teams to implement and maintain a strong safety regime on site.vironment and practice of Company's QEHS Management System/WSH Act/Occupational safety and health at all times.
• Reporting to the WSH Manager, you will liaise closely with Project Managers on workplace safety, health and environmental issues to maintain a high level of safety at the sites.
• Ability to lead and advise on safety programs.
• Review and maintain site's WSH records.
• Other duties as assigned by management.

Job Requirements

• Degree in Safety, Health and Environment Management or other relevant subjects
• Holding Certificate in WSH Coordinator Course/ Building Construction Supervisors Safety Course and/or any Relevant Safety Certificates from any approved institutions will be preferred.
• Registered as Workplace Safety & Health Officer and Environmental Control Officer with at least five (5) years of post-registration and practical experience relevant to the scope of works of the contract.
• Good interpersonal skills.
• Ability to work under pressures in a fast pace environment.
• Working location at project site office, Pasir Ris.
• 5.5 working days
• Short notice period or can immediately onboard will be advantage.

Job Description:
We are looking for a passionate and creative Marketing Executive to join our team. The ideal candidate will be responsible for developing and executing digital marketing strategies to increase our online presence, engage our audience, and drive sales growth. If you have a knack for storytelling, a keen eye for design, and a deep understanding of digital trends, we want you on our team!

Key Responsibilities:

• Develop, implement, and manage digital marketing campaigns across various channels, including social media, email, SEO, and paid advertising.
• Create engaging and relevant content for social media platforms, website, and email newsletters.
• Monitor and analyze the performance of digital marketing campaigns, providing insights and recommendations for improvement.
• Manage the company's social media accounts, including content creation, scheduling, and community engagement.
• Collaborate with the design team to create visually appealing graphics and videos.
• Conduct market research to identify trends and opportunities for growth.
• Stay updated with the latest digital marketing trends and best practices.
• Coordinate with external vendors and agencies as needed.

Requirements:

• Min Diploma in Marketing, Communications, or related field.
• At least 1 year of relevant experience in marketing.
• Proficient in using social media platforms (Facebook, Instagram, LinkedIn, etc.) and digital marketing tools
• Excellent written and verbal communication skills.
• Creative mindset with a strong attention to detail.
• Ability to work independently and as part of a team.
• Knowledge of graphic design software (Adobe Creative Suite, Canva) is a plus.

Interested applicants, you may either apply via here or sent an email at [email protected].

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

Job Description

A Fortune 500 multinational enterprise, A1 Contractor, is looking for candidates of Business Development Executive for its Singapore branch.

Responsibilities:

• Assist with market research (e.g. information collection and filing, data analysis, etc.).
• Report drafting regarding business development of Singapore.
• Tender assist by developing tender strategies and schedule, keep track of the tendering process.
• Assist to identify, build up connection with new partners.
• Ad-Hoc duties if required.

Requirements:

• Degree in civil engineering/management or equivalent.
• Experience with Main-con company or related.
• Eager and patient to learn and grow progressively.

Job Overview

To process Customer’s Purchase Orders via internal systems and manage Customer queries.

Roles & Responsibilities

· Processing Customer Purchase Orders via In-House ERP systems.

· Customer interface for production requirement and progress reporting.

· Handle administrative functions relating to customer’s repair orders.

· Update Contract Summary Database (Creation, Ad-hoc for Customers and Aircraft Type)

· Providing timely response to customer Commercial queries via phone/email.

· To provide monthly open order reports and delivery reports to customers.

· To advise customer on rotable or replacement parts to complete build on time.

· To provide support to Customer Support Managers/Directors.

· Coordinating Working Party or Tool Loan request with the Technical Team based on Customers’ requirements.

· To provide contract/agreements to customers for Landing Gear Loan on AOG basis.

· Invoicing Customers for working party/ tool loans/ Landing Gear loans.

· Backup to other Commercial Customer Service Executive.

· Facilitate and coordinate site visits/table inspections for workshop.

· Feedback and follow up on Customer Warranties.

· Contribute to Process improvements.

Job Requirements

· Diploma in Business Administration/Logistics/Supply Chain Management or any other related disciplines.