• Oversee the continuous operation of the organisation’s IT Infrastructure, including networks, servers, email security and backup systems.
• Develop and implement strategies to enhance infrastructure resilience, particularly for planned maintenance and power outages.
• Lead cybersecurity initiatives, including the development and execution of phishing simulations and cybersecurity awareness programs.
• Act as a liaison to facilitate IT related communication across departments, adapting technical information for non- technical stakeholders.
• Provide technical support and guidance to employees across all levels, ensuring efficient problem resolution and minimal disruption to daily operations.
• Continuously research and evaluate new technologies and solutions that can drive efficiency, enhance security and support the organization’s evolving needs.
• To support Digitalisation Transformation team members in the areas of IT/ OT cyber security measures including assessment of project scopes, budgetary and proposal.
• To be trained to maintain up-to-date knowledge of the IT Security industry, including awareness of new or revised security solutions, security standards, trends/best practices, offensive techniques and tools.
• Perform other tasks as assigned by the supervisor.

Education/ Experience/Skills

• Minimum Diploma qualifications ( e.g. NIE, SIM, LaSalle-SIA, NAFA ) or equivalent.
• Minimum 2 years’ of experience in Computer Science.
• Knowledge in ERP system like Microsoft Navision is an added advantage

Description:

• Define and design cloud platform infrastructure architecture design and migration approach while developing and maintaining relationships with key technical client stakeholders

• Managing Cloud Platform Services including software deployment and upgrade, system setup, system administration, monitoring, incident resolution, problem management, configuration and change management, service desk, security management and monitoring, capacity planning, availability management, disaster recovery and routine update of services

• Create and maintain templates and standards for Cloud Infrastructure, Cloud Services (Azure as primary) and on-prime Platform throughout the enterprise ensuring all performance and cost curves are closely managed

• Drive the adoption and articulate the risks/opportunities from leveraging Cloud Infrastructure

• Present findings and technical information in a concise and compelling manner that can be understood by non-technical audiences and provides decision-makers with the context and key points

• Provide technical services to support the preparation of business cases, analysis of alternatives, level of effort estimates, cost analysis requirements documentation

• Review, draft, and update the technical documents with an emphasis on accuracy, quality, and timeliness

• Evaluate and recommend new technologies on a regular basis to maintain technical excellence and development efficiencies both for internal use and to better service enterprise clients.

Responsibilities:

• Bachelor’s degree with 7+years of related industry experiences working with enterprise clients, including min.

• Experience in managing multi-year on-premises platform and cloud migration programs for large scale organizations (IaaS, PaaS)

• Expert-level experience in architecting and delivering enterprise Azure cloud solutions at scale and within the constraints of policies and/or compliance regulations

• Experience in working with large data sets

• Expert-level knowledge of server infrastructure, virtualization, and cloud computing

• Good to have knowledge of key mission‐critical infrastructure such as Active Directory, VMWare, Window Server, Linux, Storage (NAS, SAN), Nutanix, Relational Databases, VCS, Networking (Routing, Firewall, Load balancers), Web services (Apache, Tomcat, IIS), File transferring (SFTP, FTP)

• Scripting knowledge (Python, Bash, Perl, PowerShell)

• Good understanding of API management solutions, microservices and system integration

• Experience building cloud native applications

• Strong interpersonal skill to facilitate working and problem-solving with others as well as excellent written and verbal communication skills, confident public speaking/presentation skills and the demonstrated ability to adapt to a rapidly changing environment

• MS Azure Solutions Architect Expert certification is required

Job Purpose:

· Develop and deliver the most appropriate and comprehensive product range for each category that maximizes profitability through buying efficiencies, pricing and sales strategies

Responsibilities:

· Merchandising support in areas like category/stocks/market planning, pricing

· Knowledge of shipping documentation and co-ordination with forwarders, shipping companies, locally and overseas

· Maintain relationship with existing suppliers and source new suppliers for future products/brands

· Conduct training on new product and seasonal launches

Ad-hoc

· Able multi-task

Competencies

Behavioral

· Demonstrates creativity, integrity, passion and self-motivation

· Ability to make decisions, meet targets and work under pressure and managing workload with little direction

· Has business-like approach, uses tact and diplomacy when negotiating

· Absorbs and assesses information quickly

· Enjoys dealing with people whether by phone or in person

· Team Player

Functional

· Knowledge on key business drivers (eg: pricing, promotion, assortment, margins)

· Knowledge on financial retail calculations – OTB, markdowns, margins

· Negotiation skills

· Well versed in Microsoft office, especially excel. Good worksheets skills to generate structured reports

· Skilled in Photoshop/Illustrator is a good tool to have for needed alternations

· Able to communicate with intermediate writing skills for the bilingual languages ie Mandarin and English, in order to communicate with Mandarin speaking supplier. Processing of documents in Mandarin needed. Proficiency in Mandarin is essential

· Possesses Diploma in Fashion Design will be prioritized

Job Highlights

· Independent work culture and vast learning opportunities

· On Job Training

· Walking Distance from MRT

Job Responsibilities:

· Will be involved in supporting e-commerce and digital marketing business (Manage customer & product listings on marketplaces etc); across various department such as marketing, business development and operations

· Responsible for reporting and to be able to identify issues/anomaly in report

· Within a team; responsible for new features testing prior to launch to the market; Assist in preparation and implementation of marketing campaigns, including to create and review campaign creatives in line with business objectives to reach out to the market and cultivate the customer’s interest in our products and services in ways that strengthen our reputation and facilitate our continuous growth

· Manage day-to-day office administration and operations

· Work across various department on process improvement

· Able to adapt and react quickly to changing needs and business decisions

· Other ad-hoc duties as assigned

Job Requirements:

· Highly meticulous and pay attention to detail

· Willing to work on repetitive work with good quality, able to meet strict deadlines

· Good time management and organizational skills

· Proficiency in Excel, Work and Basic knowledge and skills in Adobe Photoshop or Adobe Illustrator would be a plus

· A team player with good communication & interpersonal skill, positive thinking, reliable, self-motivated and creative

· Good command of English spoken and writing skills

· Ability to handle multiple tasks, manage expectations and coordinate under tight timelines and pressure

Responsibilities:

• Air Export shipment specialist - specializing Aviation / Time Critical accounts.
• Work closely across Internal/External departments to ensure smooth handling of all aviation & time critical shipments.
• Follow up with shipper/ customer on cargo readiness and required documentation.
• Ensure that all external customers' queries are acknowledges within 15mins, while all internal emails are responded within 24hrs.
• Liaise with Airlines on cargo space arrangements and to ensure lead times are met.
• Request assistance from Pricing Desk for adhoc rates when requires.
• Execute shipping documents (AWBs)
• Send pre-advice to OA and customer after finalizing the shipping documents.
• Liaise with warehouse personnel with regards of cargo handling and discrepancies (if any).
• Ensure all shipment had been lodge and all pre alert had been sent out via various portal correctly.
• Update uplift for certain projects.
• Ensure proper handover to the other shift.
• Other general administrative/ adhoc duties assigned by the management/HOD.

Qualifications:

• Min Diploma in any discipline
• Strong IT knowledge (MS Word, MS Excel, MS Powerpoint, Outlook)
• Good negotiation skill
• Good oral and written communication skills
• Good teamwork, and interpersonal skills
• Attention to details, with good organizational planning
• Ability to demonstrate initiative, work on assigned tasks independently
• Adaptable to work situation, in a fast-paced environment
• Able to perform shift, and standby during weekend

1. Familiar with Clinic Management System.
2. Frontline customer service for registration, enquiries, and online appointments.
3. Cashiering and application of appropriate govt subsidy schemes (e.g.PG/MG/CHAS/MS) at point of payment.
4. Collate and prepare submissions for Medisave and other relevant claims.
5. Process and dispense prescription accurately.
6. Facilitate lab specimen collection and arrange for relevant reviews, referral and appointments.
7. Triage and record patient’s vitals such as temperature, height, weight, symptoms, and allergies.
8. Chaperone doctor during consultations if required.
9. Participate in stock inventory exercise.
10. Replenish and manage consumables and medication stock levels.
11. Perform other ad-hoc duties as assigned by Clinic Supervisor/Doctor.

• Understand our salon products & services.

• Coordinating the implementation of the Safe Management Measures for the store.

• Maintain the cleanliness of the shop area & understanding the importance of hygiene and cleanliness of the shop.

• Ability to handle customers' requests and complaints with grace.

• Establish contact and developing relationships with customers.

• Recommend hairstyle, coloring and treatment, according to the client’s preference.

• Hands-on experience in coloring, rebonding, hair setting, hair perm techniques.

• Style customer's hair to desired effect, including shaping, curling, cutting, trimming, setting, etc.

• Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)

• Update client records with contact and billing details, appointments and services offered.

• ordering and replenishing supplies, completing accounting duties, adhering to hygiene standards, and overseeing customer service.

• Inform clients about new services, Promotions and discounts.

• Liaise with external Marketing Company on the Salon promotion campaign & advertising.

Requirements:

• Minimum 5 year working experience.

• Good interpersonal and communication skills.

• Friendly, outgoing, creative mindset and a good eye for design.

• Able to work any shift or split shift

• Able to work OT on weekends and public holiday.
Must be able to work extra hours or weekend if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Officer, Country Risk Intmd Analyst - Hybrid based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

The Credit Risk Senior Analyst is an intermediate-level position responsible for conducting stress tests and monitoring the portfolio to ascertain and evaluate the provision requirement from IFRS9 perspective in coordination with the Risk Management team. The overall objective of this role is to manage Citi's portfolio stress testing or IFRS9 provisioning process and monitoring of the relevant models used for stress testing.

Responsibilities

• Contribute to the quarterly submissions for IFRS9 provisioning process, work with finance stakeholders to ensure timely submission of the provision numbers. Contribute to the quarterly/annually submissions for Stress Testing (CCAR/ICAAP/IWST) submission for loss forecasting.
• Manage stress test for the entire credit spectrum across multiple products (retail) and prepare risk management presentations for senior management
• Analyze model outputs and relate to portfolio and macroeconomic trends
• Utilize Statistical Analysis System (SAS) in a UNIX environment to perform risk, financial and data analyses including profiling, sampling, reconciliation, and quality testing
• Participate in developing, testing, and optimizing statistical risk models, ensuring consistency and regulatory compliance for the purpose of loss forecasting and IFRS9 provisioning.
• Perform Model Validations as per Model Risk Management Guideline
• Manage IFRS9 provisioning for the entire credit spectrum across multiple products and prepare risk management presentations for senior management
• Appropriately assess provision adequacy safeguarding Citigroup and it's assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 3-6 years relevant experience
• Knowledge of consumer risk analytics
• Ability to apply credit and risk principles toward business goals
• Demonstrated ability to synthesize, prioritize and drive results with a sense of urgency
• Proven ability to remain organized in a fast-paced environment, managing multiple projects
• Proven interpersonal, organizational and analytic skills
• Ability to work under pressure, multi-task and prioritize to meet deadlines.
• Highly proficient in MS Office – (Excel, Word, PowerPoint)
• Proficiency in SAS is preferred

Education:

• Bachelor’s/University degree or equivalent experience

This is a 6-months contract, this candidate will be communicating with stakeholders in Pakistan hence having the ability to speak and write in Urdu will be an added advantage.

Responsibilities:

As a Partner Development Manager, you will drive strategic partnerships with key app developers across SEAS with a clear focus on Pakistan.

• Consult & provide innovative, industry-leading monetization and platform solutions.
• Proactively identify new opportunities to help partners achieve their business objectives.
• Navigate & Solve for partners/customers technical issues using internal resources.
• Many of the largest app developers and content publishers rely on our products, and we're always striving to exceed their expectations and strengthen our long-term partner relationships.
• This is an excellent opportunity to gain valuable experience in the mobile advertising industry and develop your skills in partnership management, business development, and product strategy.
• Cultivate and expand valuable business partnerships with app developers, identifying and maximizing monetization opportunities.
• Develop new business pipeline through direct engagement and scalable strategies, focusing on strategic verticals.
• Collaborate with internal teams to resolve partner issues and ensure seamless handovers with Account Management.
• Conduct data-driven analyses to identify business and product opportunities, contributing to the company's platform and business growth.

Requirements:

• Bachelor's degree or equivalent practical experience.
• 3 years of industry experience working with Apps developers.
• Experience in partner/client relationship-building, with the demonstrated ability to engage and negotiate with new partners/clients.
• Experience in app monetization.
• Experience in internet, advertising, e-commerce, publishing, games, and/or online services.

Our client, a market leader in the internet technology space is looking for a SQL analyst to join their trust & safety team. This is a 6-months contract.

Responsibilities:

• Research and analyze emerging abuse patterns and trends.
• Identify and develop innovative methods for detecting abuse effectively.
• Identify and develop solutions for scalable enforcement on non-compliant publisher inventory.
• Conduct complex data analysis to identify opportunities for new signals, automation, and workflow improvements.
• Work directly with other members of your team to remediate complex abuse issues.
• Enhance our operational workflows via process improvements.
• Present a unified enforcement experience to external publishers and support internal sales teams.
• Drive solutions through analysis and cross-functional partnership.
• Perform policy compliance checks on publisher sites.
• Leverage SQL to extract data and uncover valuable insights from complex datasets.
• Revamp existing dashboards or create new ones to monitor real-time data trends.
• Share actionable insights derived from the data analysis, empowering team members to make informed decisions.

Requirements:

• Education: Bachelor’s degree in Math, Statistics, Economics, Social sciences or equivalent practical experience.
• 1+ year experience writing SQL python scripting
• Experience with Python coding and scripting.
• 2+ years of work experience in a trust and safety role.
• Ability to navigate and influence cross-team stakeholders.

We are hiring the Spa Therapist.

Requirement and Benefit

- Provide consistent professional massage in accordance with spa standard

- Responsible for preparing the necessary treatment products

- Follow/comply with the instructions from shop manager

- Preferably with ITEC/WSQ massage certificate

- 6 days work weekly

- Minimum 1 year massage experience

- Salary $3500 - $4200

Job Description

The successful candidate will be part of the Cloud & Platforms team.

He/She will be responsible for the following:

• Deep exposure to on-premises Linux and/or Windows administration on VMWare including SAN and storage solutions.

• Perform system administration and troubleshooting activities (including outside normal business hours) in accordance with company policies and procedures.

• Create and maintain documentation, and processes.

• Provide a focus on automation and Infrastructure-as-Code (IaC) to improve agility using tools such as Ansible, Python, and Terraform.

• Support audit and infrastructure/network security scans, disaster recovery and security related drills.

• Explore, learn and deploy new technologies that will help the company to reduce cost or improve operational efficiencies.

Requirements

• Possess a degree in Information Technology or related fields.

• Minimum of 5 years of IT experience with at least 3 years of hands-on experience in a similar role.

• Experience managing both Unix (Linux and/or AIX) and Windows servers. Expert level (e.g. certified) in one at least one: covering installation, configuration, security, networking, storage, patching, hardening etc.

• Experience working in VMWare environments.

• Practical experience administering SAN and related storage technologies.

• Experience with Python/Ansible scripting skills for provisioning and automating dynamic infrastructure.

• Demonstrate strong knowledge in infrastructure areas such as virtual server technologies, storage, networking, internet protocols, operating systems, scripting & monitoring tools and IT Security.

• Experience in Agile methodologies, DevOps, CI/CD and related tools preferred.

• Strong analytical, project management, communications, and interpersonal skills.

Summary

Maintenance Technician I/II is responsible for the servicing, inspection, repair and maintenance of

equipment, plant and facilities.

Duties and Responsibilities

▪ Coordinate servicing, inspection, repair and maintenance of equipment, plant, and facilities to ensure

minimum downtime

▪ Plan and organize Weekly and Daily Preventive Maintenance (PM) Program

▪ Responsible for the performance and discipline of the technicians on shift duty

▪ Coordinate minor and major repairs, replacement & overhaul of equipment, plant, and facilities at

component & system level, to ensure minimum disruption to operations

▪ Ensure quick response to trouble-shoot, rectify, and re-activate equipment, plant, and facilities. If unable,

to organize recovery to workshop to repair, rectify and make good, and put back into operation with

minimum delays and downtime.

▪ Verify the accuracy of computer daily job sheets and time keeping

▪ Monitor and review work methods, conditions, and housekeeping to ensure safe working environment

▪ Verify and ensure workshop equipment are maintained in good working condition

▪ Verify parts for replacement are beyond economic repair (BER) and cannot be reconditioned

▪ Any other duties as assigned

▪ Ensure compliance with all workplace safety, security, and health policies and procedure

▪ Perform any ad-hoc duties as assigned by the reporting manager or department head

Requirements

▪ Minimum Vocational/ITE certificate or equivalent in Building Maintenance

▪ Experience in servicing, inspection, repair and maintenance of equipment, plant and facilities will be an

added advantage

▪ Must possess minimum LTA class 3 driving license

We are an award winning tuition & enrichment school and social enterprise looking for passionate educators to come on board our team. In total, we have 6 learning centres located in the East and West regions of Singapore.

We are hiring teachers passionate towards the arts and are motivated to pass on the language skills to students. Teachers should have relevant teaching experience in the Chinese Language and be able to motivate students and teach positively, as according to our school's philosophy.

Requirements

• The candidate must be a team-player and work in line with the interests of the company.
• Good work ethics is a must.
• Candidate must exhibit positive communication toward students, colleagues and customers.
• Be highly proficient in the Chinese Language and familiar with the Singapore syllabus.
• Basic IT skills required.

Work scope

• Deliver assigned classes to the best of capability.
• Design and improve the teaching resources of the company.
• Assist students in the understanding of key concepts being taught in schools.
• Review student's curriculum and answer their doubts regarding those topics.
• Assist the centre manager in other matters assigned.

Interested candidates please apply.

Introduction

Happy Tutors Learning Centre is a social enterprise that provides small group tuition to students from all levels. We focus on providing quality education services and also give back to the community by offering our services to the disadvantaged families.

Job Scope

1. Provide earnest education advise to parents and students for them to make the best education decisions for themselves.
2. Assist customers in the enrolment of our tuition classes and enrichment programs
3. Take charge of the daily operations of the tuition centre, including keeping the place clean and tidy.
4. Communicate with tutors and students effectively and positively to coordinate new classes or schedule changes
5. Handle all communications with parents by taking over the centre’s mobile phone.
6. Follow up closely with all parents in their enquiries.
7. Collect payment and issue receipts for tuition fees.

Requirements

1. At least 3 years experience doing customer service for enrichment centres
2. Able to work with spreadsheets
3. Able to communicate positively and efficiently with parents, tutors and students
4. Good understanding of the Singapore education system
5. Infallible work ethics

Interested applicants please send your CV to [email protected]

Please indicate your expected remuneration

Hope to welcome you into our family soon!

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country
  
• We empower our employees to manage their financial well-being and help them plan for the future
  

The Wealth Control Analyst is accountable for management of complex/critical/large professional disciplinary areas. The Wealth Control team fosters a culture of control and customer centricity and accountability by leading efforts to identify, anticipate and mitigate regulatory, reputational, and operational risks. This role is primarily responsible for supporting the business in the investment and insurance sales conduct monitoring and oversight through the conduct of Mystery Shopping and Customer Survey exercises.

You will also support the Wealth Control team in various other activities e.g. records management, audit support and coordination.

You will collaborate with internal and external stakeholders in conduct of Mystery Shopping and Customer Survey, analysing results, determining whether results are satisfactory, performing follow ups where necessary, prepare and present results and findings at appropriate forums.

As a First Line of Defense, you will need to build trusted relationships with Business Leaders, Process Owners, control colleagues as well as Second and Third Line partners.

This role is part of the Singapore Wealth Controls team and reports to Asia South Wealth Controls Head.

Responsibilities:

• Liaison and coordination with the bank’s Mystery Shopping vendor as well as Association of Banks of Singapore (ABS) appointed Mystery Shopping vendor in ensuring timely and adequate sampling coverage of sales staff in Mystery Shopping exercises.
• Review and perform independent assessment of Mystery Shopping results from vendors, including performing call reviews, documentation review and evaluating inputs by impacted staff and their supervisors.
• Organise and facilitate sessions to update Legal and Compliance and obtain concurrence on conclusions to significant findings.
• Work closely with ICRM, Legal, HR and business where regulatory Misconduct reporting or disciplinary actions are required.
• Prepare Sales Practice Reporting (SPR) updates and decks where applicable.
• Prepare various MIS and governance deck presentations relating to Mystery Shopping.
• Attend to periodic ABS queries and information requests on Mystery Shopping results.
• Prepare and conduct periodic refresher training relating to Mystery Shopping learnings for the sales platform of 100-200 sales staff.
• Perform BAO support activities on all outsourcing matters relating to the Mystery Shopping vendor.
• Ensure conduct of customer surveys mandated under MAS BSC regulations through multiple channels (phone, physical, electronic), including tracking, follow up of feedback where necessary and preparing MIS/governance updates.
• Provide support to Wealth Control team on ad-hoc or recurring activities e.g. audit coordination, records management

Qualifications:

• 3-5 years of relevant experience with strong analytical and project management skills
• Excellent presentation and communication skills in English, both oral and written, with the ability to articulate and present issues to Management.
• Solid organizational skills including attention to detail and multi-tasking skills
• Strong working knowledge of Microsoft Office.
• Ability to organize and prioritize multiple deliverables while working with minimal supervision in a large, global corporate environment
• Resourceful, meticulous and detail oriented
• Ability to work independently, interface and execute with a sense of urgency and to deliver on tasks effectively and efficiently
• Able to work with different stakeholders with strong communications and confidently.
• Experience in Investment or Insurance Sales process in a financial institution, or in risk & control will be an advantage.
• Understanding of Retail/Wealth Management/Insurance products

Education

• Bachelor’s/University degree or equivalent experience

Requirements:

1) Responsible to ensure that Customer Experience is consistent with

the Josiah Brand promise.

2) The job scope includes front deskduties, back room paper work

(inclusive of related financial accounting) and educational support.

3) Cordinate and work together with the CEA Administration Manager

to ensure smooth the day to day operations of the Centre.

4) Able to communicate effectively orally and in writing to the clients,

children and fellow colleagues.

Desireable characteristics:

* Energetic, organized individual

* Good interpersonal skills and goodcommand in both English and

Mandarin

* Good working attitude and responsible

* Has good communication skills

* Good team player

* Decisive - able to make and share decisions in a timely manner as

well as reponds quickly to emergency situations

* Able to multi-task

* Self motivated and able to work independently with minimal

supervision

Job Descriptiion:

* Conduct daily health screening for children and ensure parents and

children feel welcome in the morning at arrival and evening at

departure.

* Provide accounting support

* Managing and tracking stock inventories

* Sorting of incoming and outgoing mails

* Upkeep proper filing and documents

* Cordinate all communication within the Centres

* Assist in answering of telephone calls and enquiries, attend to

visitors and walk in customers

* Any other ad-hoc duties as assigned by the Customer Experience

Ambassador Manager

* Additional responsibilities unique to the individual centres that may

develop to ensure seamless customer experience and smooth

operation.

We are looking for a candidate passionate about reducing carbon emissions in the built environment through intelligent energy management. We do this via the EnX™ Sustainability Suite – an Enterprise IoT platform using AI to integrate sensor data and intelligent controls to perform Energy Monitoring, optimise ACMV, Lighting and Plug Loads, as well as manage Air Quality, Occupancy, Water Quality and Data Centre Infrastructure. Our customers have reduced energy consumption by up to 40%.

Responsibilities

• Lead Generation: Identify and qualify potential customers through various channels, including cold calling, email campaigns, and social media.
• Sales Presentations: Conduct product demonstrations and presentations to prospective clients, highlighting the benefits and features of our software solutions.
• Relationship Building: Develop and maintain strong relationships with key decision-makers and stakeholders within target organizations.
• Sales Pipeline Management: Manage and update the sales pipeline using CRM software, ensuring accurate and timely reporting of sales activities and progress.
• Negotiation and Closing: Negotiate terms and close sales deals to achieve or exceed sales targets.
• Customer Support: Provide post-sales support to ensure customer satisfaction and retention.
• Market Research: Stay informed about industry trends, competitive landscape, and customer needs to effectively position our solutions.

Job Requirements

• Diploma or Degree in Business, Marketing, Electrical Engineering, Computer Science or a related field.
• At least 2 years of Inside Sales experience handling both inbound and outbound marketing, preferably in building services or enterprise software.
• Good interpersonal and communication skills, passionate about technology, capable of working independently, and highly organized with strong attention to detail.

Roles and Responsibilities :

• Review rostering of staff for passenger services team
• Forward planning of staff attendance
• Daily adjustment of staff reporting time
• Prepare manpower statistics/ summary for reporting
• Time and attendance recording for payroll team’s action (including but not limited to preparing OT data and inputting into TAMS system)
• Take part in the project to digitalise manpower planning system
• Overall in charge of adhoc meet and assist requests (including but not limited to VIP escort, handling of Passenger with reduced mobility, etc)
• Liaise with duty managers and various airport operation entities (including but not limited to CAG, ICA, Certis Cisco, Airlines operations control, etc) for operational needs
• Be trained in basic operational knowledge (including but not limited to gate handling, escorting passengers, etc) and assist ground operations where required
• Any other tasks as assigned

You are best equipped for this role if you have:

• Confident in Microsoft excel, words and powerpoint
• Confident in communications
• Able to take charge of situations and make quick decisions responsibly
• Have the drive to learn and able to take rotating shift work

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

· Lead the team and ensure the service standards are upheld

· Ensure smooth day-to-day operation of the restaurant

· Obtain sales target and KPIs given by the management

· Promote positive work environment

· Ensuring compliance with licensing, hygiene and health and safety legislation/guideline

· Assist in sending daily sales report

· Find ways to improve operations

· Enhance the customer experience and ensure customer satisfaction

· Work with kitchen team on purchasing of supplies

Job Requirement

· Strong communication, interpersonal and management skills

· Team Player

· Initiative

· At least 5 years and above of experience in a F&B outlet

· Ability to professionally address customer complaints

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Reporting to the Group CEO, the chosen candidate will be fully accountable for the performance of the operation and sales function, whilst ensuring customer requirements are consistently met. The Singapore General Manager will oversee all the activities of the Singapore office relating to its profitable operations and growth, driving implementation of commercial.

The candidate we are looking for is a highly motivated, ambitious, and tenacious individual with a strong personality to further develop our business. The candidate must be a determine and results-orientated individual who can also provide sales, commercial and strategic skills to ensure that P&L targets for the Singapore Office are achieved and exceeded.

RESPONSIBILITIES

• Business Development to achieve Revenue & Profitability Goals. Participate and develop the budget/forecast of the Singapore office
• Strategise to deliver the optimal profitability and utilization of freight space. Establish long term operations direction/objectives and specific strategies and action to achieve them. Setting business and financial goals, devise and implement all marketing and operating plans to drive the performance of the company on profits, market share, product range and service quality.
• Develop business activities, build and maintain excellent client relationship with clients / agents, etc.
• Develop all or any associated services that will maximize value creation, accelerate growth and achieve operational profit and excellence across all functions.
• Effective Operations Management to ensure committed service levels are met consistently.
• Ensure conformity of processes and documentation to company and industry standards.
• Review and enhance processes to achieve business objectives and operational effectively on a continual basis including periodical review of the operations for business process re-engineering.
• Retention of Customers through effective Client servicing & Relationship Management.
• Develop business infrastructure & expansion.
• Competitors monitoring & analysis.
• Team development (Selection, Appointment, Training, KPI allocation, Review mechanism, Retention etc).
• Implementation of effective management policies.
• Build and maintain critical business partnerships both externally and internally with key stakeholders and outsourced service partners.
• Identify new business and growth opportunities to help grow and expand current company operations.
• Manage outsourced partners to ensure services and performance is up to expectation.

REQUIREMENTS

• P&L and operations responsibility.
• Has good business/financial acumen with strong strategic abilities, leadership and communication skills.
• Proven track record in providing innovative solutions to clients under your management.
• Have proven leadership skills along with a fine-tuned ability to manage and motivate staff.
• Proven ability and track record of leading and motivating a team.
• Proven negotiation and influencing skills.
• Proficient in process mapping and process/procedure management and suggesting improvements.
• Wide contacts with Shipping Lines/Carriers/Industry Players.
• Fluent Korean (orally and in writing)

QUALIFICATIONS/SKILLS

• About 10 years’ experience Freight Forwarding industry
• 5 years are in senior position.
• Effective communication skills
• Possess good business/ financial acumen

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

Job Summary

We are looking for a dedicated and detail-oriented Project Coordinator who will assist in managing multiple IT projects in a banking environment.

Mandatory Skill-set

• Degree in Computer Science, Information Technology or related field;
• At least 2 years of working experience as a IT project manager;
• With initiatives and experience in driving project schedule and timeline in the banking industry;
• Detail-oriented approach in handling tasks;
• Strong organizational and time management skills;
• Ability to work effectively both independently and as part of a collaborative team;
• Capacity to adapt to changing priorities and work in a fast-paced environment;
• Proficient in Microsoft Office and Project so as to manage project related task, track and trace project schedule with the tools;
• Possess excellent verbal and written communication and interpersonal skills.

Desired Skill-set

• Has a PMP certification.

Responsibilities

• Responsible for managing Information Technology (IT) Application Technology project for Retail / Consumer Banking;
• Co-ordinate and manage related vendor and stakeholders in accomplishing project goals and assure delivery of project on time, within budget and achieve project scope.
• Responsible for project planning & execution and managing scope due to any new information and/or changes to initial assumptions, including implications for project time, cost, quality and risk;
• Develop timelines, track project progress and monitor work plan execution;
• Involved in Scheduling relevant Project meetings, take notes and prepare the MoM;
• Support the different testing cycles, analyze the results and submit observations to the Project Manager;
• Ensure that all Project work is carried out as per the defined program and enterprise methodologies and processes;
• Create all Project related documentation and participate in Project Steering Committee (PSC) project related walkthroughs;
• Prepare all Project related reports and highlight risk and issues impacting the project to the Project Manager.
• Work with the bank's procurement process team in raising work order/SOW and contract management and manage the invoicing and payments process.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interview.

• Ensure timely month end closing and financial reporting for all Asia entities.
• Prepares financial statement for monthly review
• Statutory audits and any other audit examinations
• Cashflow forecasting and analysis.
• Responsible for treasury related matters.
• Timely tax reporting and filing. Focal point of contact for any tax audits
• Actively drive process enhancement and automation to drive efficiency and value creation to stakeholders.
• Participate in any Ad-hoc projects.

Skills:

• Conversant with IFRS accounting standards
• Familiar with Singapore Taxation. Experience in other tax jurisdiction within Asia highly desirable.
• Hands on experience in SAP
• Keen interest in process improvement and automation
• Meticulous and have a keen eye on details.
• A team player
• Good time management and self-starter

Experience:

• Accounting degree or recognized Accounting professional qualifications
• At least 5 years of working experience
• Experienced Accountant to manage the financial records and ensure compliance with legal and regulatory requirements across all entities in Asia.
• Have strong interest towards process improvement and automation.