General Job Description

The position is responsible for providing assistance to the Project Manager/Implementation

Manager in Implementation and Internal and External Enhancement projects. They are required to

work with various internal stakeholders (Department Managers, Operations Managers, Regional

Account Managers) and external stakeholders (Customers) in order to on board and stabilise new

businesses

Implementation Executive Key Roles and Responsibilities

1. Plan, Manage and execute implementation/on boarding of new businesses

2. Support the Program/Project Manager on various Internal and External customer projects

and initiatives by

a. Creating GANTT Charts

b. Project Flow Diagrams

c. Writing and Developing Standard Operating procedures

d. Conducting training with local branch offices

e. Managing Key progress meetings and providing regular updates to the

project/implementation stakeholders

f. Developing Report Automation

g. Electronic Data Interchange (EDI) enhancement and deployment

h. New EDI implementation with IT

i. Process enhancement

j. Create and Review Work Instruction (WI) developed by other account teams

k. Provide consultation and support on business aspects for Regional IT

Skillset Requirements

1. Proficient in Microsoft Excel, Teams, Word, Powerpoint

2. Able to learn new systems and software quickly

3. Experience in at least one aspect of freight forwarding Operations. Export or Import,

Preferable if experienced in both.

4. Detail oriented and able to manage their own schedule well.

5. Has good time management

6. Strong Team player

7. Responsible and able to work remotely to deliver key tasks completed on time

8. Good interpersonal skills

Experience and Qualifications

1. Graduated from college or university with majors in Logistics, Supply Chain, Transportation,

International Business or related majors

2. 2 years’ minimum experience in the freight forwarding/logistics industry

3. Air/Ocean Freight experience is a PLUS

Mon to Fri 8.30am - 6pm

Responsibilities:

• Lead and guide software delivery teams to implement solutions.
• Analyze project requirements, Design and develop software systems and applications to meet customer's needs.
• Work with Project Manager and stakeholders to ensure timely and successful delivery of the project scope within timelines
• Serve as a technical advisor to the development team, offering troubleshooting support and driving issue resolution.
• Prepare and maintain technical documentations and design plans
• Provide System Enhancement Recommendations such as modifications or upgrades to existing software systems and applications to enhance performance.
• Ensure compliance with industry standards, regulations, and best practices (e.g. SGTS, GCC, IM8, etc.)

Requirements

• Experience in infrastructure architecture (on-prem/cloud), database architecture and networking
• 5-8 years of experience in software, systems design and implementation.
• Experience in pre-sales consulting would be added advantage
• Experience as a Solution Architect would be a plus
• Proficiency in software development languages such as Java, Python, C++, or others

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsibilities:

- Leads new product design, development activities of connectors, wire harness and electronic packages.

- Responsible for managing pre-engineering, product design development of new products.

- Performs value analysis, value engineering and troubleshooting.

- Manage a team of Product Design engineers and responsible for products’ lifecycle.

- Guide team in performing data analysis, yield enhancement, product cost reduction and device reliability improvement.

- Develop market-specific connector products and optimizing product designs and yields.

- Initiate and implement improvement processes to improve efficiency and sustainability in productions.

- Communicate technical information to non-technical stakeholders, and building relationships with suppliers and customers.

- Ensure processes meet quality standards and safety compliance requirements.

Requirements:

- Degree / Diploma in Mechanical Engineering/ Electrical Engineering and or other related certifications.

- Possess relevant connectors industry knowledge and expertise

- At least 8 years of experience involved with product engineering (design and development)

- Experienced in leading a team

Mon to Fri: 8:15am to 5:30pm

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

Job Summary

This role responsible for inventory management and inventory control in Accounting System and Warehouse.

Job Description:

1. Responsible for Company’s inventory management and maintenance.

2. Responsible for monitoring stock movements and maintenance at third party locations.

3. Responsible for managing the physical loading, unloading, storage of inventory and picking / packing when required.

4. Ensure compliance with inventory control processes with respect to movement of stock, item planning and control, re-order level, monitoring of non-moving items, timely discarding of approved scrap items.

5. Responsible for appropriate classification, segregation and maintenance of stock in designated areas.

6. Ensure appropriate documentation is maintained, referenced and filed.

7. Ensure compliance with inventory related updating in Accounting System.

8. Responsible for periodic stock taking, updating and reporting to all stakeholders.

9. Ensure proper co-ordination and communication with teams across all Company locations.

10. Responsible for timely identification of inventory variances, reporting and maintenance of records for variances.

11. Responsible for introducing appropriate procedures for control lapse if any.

12. Responsible for daily & monthly MIS reports to the stakeholders on regular basis and as per the requests by the concerned department as and when required.

13. Responsible for safe handling of inventory.

14. Additional duties as may be assigned by the management from time to time

Requirements:

-Min Diploma or Degree

-Min 1 year working experience in related field

-prior experience in inventory management would be at advantage but not a must

-Possess knowledge of Microsoft excel

Mon to Fri 9am - 6pm

Sat 9am - 1pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Mon to Fri 8.30am - 6pm

Job Description

• Assist in Account Payable and Account Receivable

• Contact oversea branch

• Emailing follow up account

• Assist in Simple GL entry

• Data entry and filing of accounting documents

• Other Ad hoc duties as assigned

Job Requirements

• ITE certificate or Diploma in Accounting

• 1 year of work experience in accounts or basic understanding of accounting.

• PC Literate, proficient in MS Excel and Word

• Experience in handling high volume of transaction

• Good communication skills and good team player

• Candidate with relevant experience will consider for senior position

Mon to Fri 8.30am - 6pm

Responsibilities:

- Responsible for daily basis service work and handling new installation projects and testing commissions for air-cooled and water-cooled chiller.

- Routine servicing of Commercial Chillers (Air-cooled & Water-cooled chillers) onsite.

- Routine duties includes maintenance, troubleshooting and repair to commercial chillers, AHU, FCU, VRV CRAC, VRV Systems, including tear down and rebuild (overhauling).

- Able to read specifications and drawings by contractors.

- Inspecting and testing systems to verify system compliance with plans and specifications and to detect/locate malfunctions.

- Organise and keep up with records and report all faults, deficiencies and other unusual occurrences, as well as the time and materials expended on work orders.

- Responsible for adjusting system controls to settings recommended by manufacturer to balance systems handling for all types of refrigerant.

Requirements:

- Diploma/Degree in Mechanical Engineering

- Minimum 2 years of technical experience with knowledge in air-conditioning, Chiller, ACMV or HVAC systems

- Resourceful with good analytical and interpersonal skills

- Strong communication skills

- Good team player with ability to lead and multi-task

- Possess Class 3 driving license will be an added advantage

Mon to Fri - 8am to 5.30pm

• Salary up to $4,300 with variable bonus
• Working location: Queenstown
• Experience in CRM is a MUST

Responsibilities:

• Conduct regular checks on dealer showrooms and service centers to ensure compliance with requirements.
• Manage and lead franchise brand ownership benefits programs and CRM activities.
• Manage CRM functions and processes to engage current and future customers.
• Oversee the Customer Feedback Management (CFM) system, ensuring live cases are closely monitored and promptly resolved.
• Acknowledge and address customer complaints/feedback within 24 hours, via phone or written acknowledgment.
• Follow up with low-scoring survey customers, working with stakeholders to resolve concerns.
• Manage the customer database to introduce loyalty programs
• Provide marketing support in terms of administration, customer service, and events

Requirement:

• Diploma in Business/Marketing or equivalent.
• 1 to 3 years of experience in a customer-facing work environment, including managing IT administration, such as Salesforce.
• Proficiency in Microsoft Office applications, particularly MS PowerPoint.

Interested candidates can forward their CVs in MS Word format to [email protected]

• Reg No. R1875181
• Triton AI Pte Ltd
• License no. 21C0661

Accountant (Construction)

The Role

• Manage and maintain the full set of accounts
• Managing company’s project performance
• Prepare quarterly reports for review and clearly present the results and status to various stakeholders on a regular basis
• Key personnel in maintaining, analysing, and forecasting project cost to project team and management
• Active involvement in budgeting and forecasting processes; administer and review all project forecasts and actual, explain and correct variances on a monthly basis
• Liaise with external auditors to conduct statutory audit and interim audit
• Actively reviewing and recommending measures for continuous improvement in project management and reporting processes
• Present updated financial data and actively attends project management meeting to review cost status
• Review and provide accurate project payment respond and invoices for payment

Benefits:

• Salary range, $4,500 - 6,000
• Variable Bonus
• Working location: Tai Seng
• Working timing: 8:30am – 6:15pm, Monday to Friday

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Gisalle Lim

Registration Number: R23115299
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Job Purpose:

To help company manage the various key systems and develop integration strategy according to the company’s strategic IT direction.

Job Description:

1. Support Finance department to resolve and analyze issues with Dynamic 365 Finance.

2. Support Commercial team to resolve and analyze issues with billing system.

3. Support Operation team to resolve and analyze issues with ship operation system.

4. Manage and enhance existing 3rd party systems integration with Dynamic 365 Finance.

5. Help identify business requirements and develop solutions to address those requirements.

6. Help design, setup and maintain company centralized data vault, which is a key initiative to take ownership of company data.

7. Work with stakeholders to identify and develop integration mechanisms of 3rd party system with centralized data vault.

8. Provide recommendations to keep pace with technological advancement in Database technology.

9. Be the project leader for new system deployments.

10. Assist with daily IT support of ISD department.

Skills requirement:

1. Strong programming skills in SQL/MySQL, XML, XSLT, HTML/CSS, Java, JavaScript, JSON, php, and Python.

2. Has experience working in accounting system with basic accounting concept

3. Familiar with Microsoft Dynamic 365 environment

4. Familiar with Microsoft 365 – Power Platform

5. Familiar with Microsoft Azure environment

6. Familiar with Microsoft Server environment

7. Familiar with Microsoft Databases – SQL DB, Azure SQL database, Dataverse

Qualification:

1. University graduate or diploma in computer sciences related disciplines

2. Microsoft certification in Azure Database or SQL Database related disciplines

3. Min 5 years working experience with Database and application development.

4. Accounting software and business analysis experience is preferred

5. This role required to communicate with counter part in China

Mon to Fri 8.30am to 5.30pm

Job Summary

• Provide chauffeuring service for Executive Chairman and family members.

• Ensure that the car is clean at all times and report for any spot dents/scratches of the car.

• Carry out routine inspection on the car to ensure good looking condition.

• To observe all current traffic rules and regulations at all times.

• To exercise due care on issued vehicle when performing ferry/manoeuvring at all.

The job description outlines the primary responsibilities of the role and is not exhaustive. Where directed by management, the employee may be assigned other duties and projects as needed to contribute to the success of the company.

Requirements:

-Possess valid S'pore class 3 driving license

-Have min 1-3 years personal driver experience with good driving skills . Cautious and responsible

responsible

Mon to Fri 8.30pm - 5.30pm

Sat 8.30am - 12.30pm

Responsibilities

• Designing database tables

• Creating views, functions and stored procedures

• Writing optimized SQL queries for integration with other applications

• Creating task schedules for use in automation

• Creating SSIS projects for ETL (Extract, Transform, Load),

• Creating reports in SSRS

• Optimize and maintain legacy systems

• Modify databases according to requests and perform tests

• Monitoring and managing user enquiries and issues on the systems helpdesk

• Troubleshooting system issues

• Extraction of reports as per the business requirements

• Support existing systems

Requirements

• In-depth knowledge on SQL server 2016 or above

• Hands-On experience on writing stored procedures, performance tuning and troubleshooting

• Experience with Microsoft SQL Server Reporting Services (SSRS) , Integration services (SSIS)

• Familiarity working with .Net Framework, JavaScript, HTML

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Job Summary

Lab Executive independently performs advanced level laboratory functions with competence and minimal supervision. Support the Technology Department through all stages of product development and testing.

Reporting: Senior Laboratory Executive

Role and Responsibilities

1. Ensure all Lab Job Ticket assigned are performed accordingly and completed on time.

2. Independently and competently performs assigned tasks in a prioritized, logical, and timely manner in agreement with company laboratory and safety procedures with competence and minimum supervision

3. Tests in accordance with specifications provided.

4. Perform all core function/testing required by this position.

5. Assists in reviewing & writing of SOPs and standard test methods.

6. Enter test data and conditions into the lab system and can assemble into a simple report.

7. Capable of conducting internal R&R.

8. Troubleshoot lab equipment issues with assistance from M&E/ equipment vendor.

9. Prepare testing report

Job Requirements:

• Diploma in Chemical Engineering / Chemical Process Technology

• 3 year of related work experiences.

• Work experience in Manufacturing environment will be preferred

• Good understanding of manufacturing safety and 5S

5 days work week , 2 shift rotating by week

7am - 3pm

3pm - 11pm

• Salary up to $8,000 with Bonuses
• Experience in manpower planning and budgeting
• Consulting background is a MUST

Responsibilities:

• Collaborate with Business Units during their reorganization, offering guidance on manpower requests.
• Investigate reorganization possibilities, emphasizing areas with potential synergies or a significant amount of administrative/transactional work that could be streamlined or automated.
• Supervise the precise upkeep of the organizational structure and positions in Success Factor.
• Act as the primary coordinator for the annual Manpower Budgeting Exercise for the Head Office, involving communication with divisions, reviewing their plans, and preparing presentations for Management clearance.
• Coordinate with Payrolls to execute budget cost planning for the upcoming Financial Year.
• Verify the accuracy of monthly workforce metrics for reporting purposes.

Requirements:

• Hold a Bachelor's degree from a university.
• Minimum of 5 years of experience in HR manpower planning and organizational development within a commercial setting, demonstrating proficiency in handling organizational dynamics issues and successfully executing enterprise-level change programs.
• Capable of working autonomously, effectively managing competing priorities, and performing well under pressure.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Key Job Objective and Job Responsibility:

To properly discharge responsibilities in undertaking Singapore Office general office administration function in order to ensure the facilitation and provision of effective, efficient and reliable administrative logistical support for company with a view to achieving the company’s growth & objectives.

Job Descriptions:

1. To take up the Administration function of the Singapore Office with the objective of providing effective, efficient and reliable administrative support for all divisions / departments of the company.

2. To manage the staff accommodations, as well as office leasing and manage renovation projects of Singapore Office.

3. To review and update Administration Operation Manual (“Admin Manual”) of the Administration Department with the view and objective towards standardization and unification for all group company offices.

4. To ensure the managerial and administrative responsibilities of the Administration Department are in strict compliance with Admin Manual. To conduct review of the Admin Manual at least once a year to ensure the Admin Manual is up to date.

5. To prepare and submit the administrative expenses annual budget for Singapore office in order for the general administration expenses to be incorporated into the overall group company Establishment budget; and to monitor the budget control in co-ordination with all divisions / departments.

6. To manage housing and hotel accommodation arrangements in Singapore, including sourcing the best possible quotations, for visitors and expatriates of the Group.

7. To manage the review of contracts and leases from equipment and service providers, office premises and accommodation providers, etc. for Singapore office.

8. To provide support and coordinate for the company events.

9. To handle and support visa applications and administration work

10. To assist and report to Manager, to provide necessary support in collaborating with the Administration team of all Group company offices.

11. To perform additional duties to meet both the company & department’s needs as desired.

Requirements:

• At least 2-5 years working experience in administration role

• Work independently as well as team player

• The role requires to coordinate and support counterpart in China and Hong Kong

• Good communication skills and able to initiate for improvement

Mon to Fri 8.30am - 5.30pm

Main Duties & Responsibilities

• Be the front line for all visitors, prospects and customers in the showroom

• Receive and forward queries and complaints via phone, email and general correspondence

• Provision of drinks and snacks to visitors, prospects and customers

• Monitoring of whereabouts of all members of the sales department

• Preparation of all documentation for delivery

• Manage showroom and test-drive cars

• In charge of showroom and pantry area

• Perform administrative duties

 PO

 Stationery, Beverage and Snacks

• Support aftersales, sales and marketing team

Qualities

• Proactive

• Excellent team player

• Provide excellent customer service skill

• Courteous

• Attention to detail.

• Excellent communication skills

• Good organisation skill

• Good computer skills with Microsoft office and Salesforce would be an advantages

• Experience with hospitality and customer service would be an advantage

• Driving experience preferred

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

About Dentsu Group (dentsu)

Led by Dentsu Group Inc. (Tokyo: 4324; ISIN: JP3551520004), a pure holding company established on January 1, 2020, the Dentsu Group encompasses two operational networks: dentsu japan network, which oversees Dentsu’s agency operations in Japan, and dentsu international, its international business headquarters in London, which oversees Dentsu’s agency operations outside of Japan.

With a strong presence in approximately 145 countries and regions across five continents and with 65,000 dedicated professionals, the Dentsu Group provides a comprehensive range of client-centric integrated communications, media and digital services through its five leadership brands—Carat, dentsu X, iProspect, Dentsu Creative, and Merkle—as well as through Dentsu Japan Network companies, including Dentsu Inc., the world’s largest single brand agency with a history of innovation. The Group is also active in the production and marketing of sports and entertainment content on a global scale.

Job Description

The purpose of this role is to lead and manage Paid Search campaigns for a large regional client, be responsible for the execution of the strategy and planning, communication and performance of client KPIs; and maintain adherence to deadlines and best practices.

At its core, the role of the Senior Search Manager is to plan and implement Paid Search campaigns across all relevant platforms to achieve the business goals and objectives of our clients. This will require a strong channel knowledge and ability to identify opportunities to drive new media initiatives and client business outcomes. The role will include management and oversight of a team of performance specialists.

Key responsibilities and accountabilities:

Strategic Performance Marketing

• Responsible for media planning and activation across Paid Search – with ability to build, manage, optimise and troubleshoot varied campaigns that span the marketing funnel.
• Demonstrate advanced Performance knowledge and expertise on Paid Search platforms and building relationships with key partners.
• Develop and foster an effective working relationship with key media vendors and partners, stay at the forefront of new features and innovations, and ensure we deliver best in class campaigns. This includes identifying potential alpha / beta tests.
• Build an understanding of the client’s business and digital marketing objectives that should inform how paid media strategy and plans are built.
• Be comfortable and confident manipulating large data sets accurately, providing meaningful and actionable insights to optimise for client KPIs, and building informed forecasts of performance outcomes.
• Utilise exceptional communication skills to effectively liaise with both internal and external stakeholders.
• Leading the team of performance specialists to ensure end to end campaign delivery, ensuring that all team deliverables are up-to-date and accurate by required deadlines (reports, plans, billings, PCAs, etc.)

Requirements

• Minimum 6-8 years experience with Paid Search, responsible for planning and achieving performance related targets
• Proven knowledge and hands on experience with Paid Search
• Excellent stakeholder management and communication skills
• Strong Analytical Skills and Knowledge in performance measurement platforms and analytics tools
• A proven record with large, complex campaigns
• Clear verbal and written communication skills
• Strong client-facing skills: understanding client needs, maintaining relationships, building partnerships and ability to lead meetings both internally and externally in relation to performance, activation and delivery.
• Enthusiastic and confident individual with the ability to interact well with people on a personal and professional level and to thrive in a fast-paced, high pressure environment.
• Demonstrates entrepreneurialism and initiative taking
• ‘Hands-on’ approach to team and operations: Effective organisation and time management of one’s self and the team

1) Lead and Manage the full Sales Planning and Reporting process (incl. Production, Wholesale, Retail, Order intake & Stock management)

· Lead the Sales Planning Process with Central Sales Operations and the Regional team (incl. monthly ROPS plans) and coordination of the sub hubs into the plans

· Take the sales lead in incorporating the Sales Funnel Management into the derivation of sales plans and steering of sales success

· Manage monthly derivation, collection and analysis of Bentley Luxury Segment (BLS) data

· Lead the definition of Long Range Sales Planning (Planning rounds, retailer targets etc.)

· Lead and steer the annual Business Plan Retailer Target inputs as well as quarterly reviews from a Sales perspective

· Manage the volume allocation process in conjunction with Central and all members of the Regional Team responsible through order management

· Take responsibility for the monthly, regional Sales & Stock Reporting (SSR) process

· Planning of launch car and limited edition volumes

2) Revenue Management and Reporting (incl. Options and Mulliner)

• Leading the overall Options/Mulliner business by developing and generating reports enabling full transparency over options and Mulliner uptake within the region

• Leading the overall Revenue Management topic from a sales perspective by gaining full knowledge and transparency of contributions per market/retailer and developing/generating tools and reports to best demonstrate revenue performance

• Cross-functional collaboration with other departments to ensure alignment and understanding of revenue management topics as well as acting as the key touchpoint within the sales team for both the BMAP IBP Manager, and BML counterparts

• Provide suggested solutions leading to improved revenue generation (quality of sales), and lead related revenue generating projects

• Provide suggested solutions leading to improved Options/Mulliner uptake, and lead related revenue generating projects

3) Sales Campaigns & Tactical Support Management

• Oversee regional tactical budget, in conjunction with Sales team and Finance

• Create relevant applications/campaigns and approvals.

• Support in compliance within tactical claim process between retailers, region and BML.

• Manage effective and timely payments of tactical support.

4) Long Range Planning (Planning Round Process - PR)

• Ownership of the annual Planning Round (PR) process with BMAP and acting as the key touchpoint for BML during PR planning phases

• Steering of overall process including APAC sub hub inputs and planning, as well as utilising competitor knowledge gained through BLS exercises to validate or challenge BML-proposed long range planning

• Cross-functional alignment with other departments within BMAP as well as stakeholders within sub hubs to ensure transparency and buy-in to PR plans

• VW Group alignment where necessary to ensure PR plans are aligned with overall VW Group ambitions in certain markets where applicable

Requirements :

-2-3 years relevant experience

-Automobile industry with region exposure would be at advantage

-Possess good attitude and able to work with cross functional team

Mon to Fri 9am - 6pm 1D Hybrid

The L1 System Engineer is responsible for:

• To provide 24 x 7 support for Data Center running on 12 hours shift
• Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
• Resolving the incident/problem onsite.
• Escalating unsolvable problems and service requests to the System and/or Software Engineer and reporting the escalation to the Project Manager.
• Generating the relevant administrative records and reports.
• Introducing and integrating new technologies into existing environments.
• Applying operating system updates, patches, and configuration changes.
• Adding, removing, or updating user account information, resetting passwords, etc.
• Answering technical queries
• Maintaining the configuration of the system.
• To implement Service Request and Change Request
• Contacting OEM/Vendor for technical support

Requirements:

• Diploma / Degree in Computer Science, Computer Engineering, Information Technology
• Preferably with Microsoft Certification and/or ITIL certification.
• Good Knowledge of following products will be advantageous:
• -Linux
• -Unix
• -Active Directory/DNS
• -Microsoft Azure Stack
• -Microsoft Windows 2008-2016
• -Commvault Backup and Recovery
• -Symantec Endpoint Protection
• ITIL certification will be an advantage.

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Key Responsibility

The Customer Experience Manager steers the strategic planning process to secure an excellent customer experience for all customers. This position entails overseeing the inside sales function within the Singapore office and carrying the responsibility for supporting the marketing, sales, and service functions. Generally, the Customer Experience Manager coordinates, plans, and supervises a company's Inside Sales team, aiming to ensure the optimized interaction between the company and its customers and lead the team to achieve the Departmental KPIs and goals.

This role will be based in Singapore, is part of the Sales Department and reports to the Country Sales Manager. The main tasks and responsibilities are:

• Responsible for the leadership and management of the inside Sales function in the Sales Center

• Responsible for coaching, mentoring, and developing the Inside Sales Engineers

• Ensure strategic alignment of the local organization with the group strategy.

• Responsible for the implementation and communication of the strategic plans in conjunction with the local key stakeholder

• Lead & drive the Customer Experience Management (CXM) program.

• Work with respective stakeholders to provides insights, tools, methods, and trainings for the team to become truly customer centric.

• Developing and implementing strategies useful in improving customer relationship, dedication, and satisfaction.

• Establish communication channels through which Customers can reach out to us easily and effectively.

• Collect, analyze, and interpret customer interactions data to identify requirements and information useful in optimizing customer experience.

• Work closely with Sales / Marketing departments to analyze customer’s feedback and develop activities/events effective for improved customer experience.

• Work with Corporate Team (HQ) to conduct surveys to gather information on customer opinion of rendered services.

• To work with respective stakeholders to grow Company’s Digital business.

• To work closely with External Sales in a team approach to serving the customers.

• Guide and direct the activities of Inside Sales Engineers to ensure their interactions with customers reflects positively on the company.

• Mentoring of Inside Sales Engineers to ensure compliance with set standards of courtesy and professionalism.

• Good understanding on processes for costings, quotations and proposals using CEP, SAP system.

• To provide guidance to team on technical advisory, project proposals follow-up, negotiations, closing project orders and customer liaison.

• Any other tasks might be required by the Company to support the business strategy.

Requirements

• Degree in Engineering or related studies (Electrical, Chemical Mechanical or Process)

• Work Experience in MNC and similar industry will be an advantage

• At least 3 years of relevant management experience

• Experience in managing and leading teams in a dynamic work environment

• Knowledge of relevant products and industries

• Technical knowledge of process automation and instrumentation

• Knowledge of SAP and Salesforce

• Good communication, presentation, and interpersonal skills

• Strong analytical and strategic thinking skills

• Work independently as well as in a team

• Ability to absorb new knowledge continuously and learning on the fly

• Good Time Management and Proactiveness

• Possess strong leadership skills

Working hours: Mon to Fri, 8:30am to 5:30pm

manpower supervisor manages a team of employees, ensures they perform well, and helps the business run smoothly. They are responsible for creating schedules, delegating tasks, and providing feedback to employees.

Responsibilities

• Manage workflow: Create schedules and delegate tasks to ensure employees are working efficiently
• Monitor performance: Evaluate employee performance and identify areas for improvement
• Set goals: Establish goals for employees and ensure they are meeting them
• Train new employees: Provide training and orientation to new employees so they understand company policies and procedures
• Ensure compliance: Ensure employees are following company policies and relevant regulations
• Address issues: Resolve employee concerns and complaints
• Report to management: Provide performance reviews and reports to senior management
• Ensure safety: Ensure the work environment is safe, secure, and healthy
• Meet deadlines: Ensure employees meet deadlines for key projects and tasks

Skills and traits

• Excellent communication skills
• Eye for detail and accuracy
• Reliable, with high integrity and strong work ethic
• Ability to work as part of a team
• Professional appearance and attitude
• Proactive organizational skills

Responsibilities:

- Leads new product design, development activities of connectors, wire harness and electronic packages.

- Responsible for managing pre-engineering, product design development of new products.

- Performs value analysis, value engineering and troubleshooting.

- Manage a team of Product Design engineers and responsible for products’ lifecycle.

- Guide team in performing data analysis, yield enhancement, product cost reduction and device reliability improvement.

- Develop market-specific connector products and optimizing product designs and yields.

- Initiate and implement improvement processes to improve efficiency and sustainability in productions.

- Communicate technical information to non-technical stakeholders, and building relationships with suppliers and customers.

- Ensure processes meet quality standards and safety compliance requirements.

Requirements:

- Degree / Diploma in Mechanical Engineering/ Electrical Engineering and or other related certifications.

- Possess relevant connectors industry knowledge and expertise

- At least 8 years of experience involved with product engineering (design and development)

- Experienced in leading a team

Mon to Fri: 8:15am to 5:30pm

Make your mark in Client Broker Engagement

Our Client and Broker Engagement (CBE) team manages AIG’s major client relationships across all product lines, as well as driving new business activity. The team serves major clients and broker partners through an elevated, personalized experience – our client-centric framework drives a consistent experience and best practice, while allowing flexibility to meet the client’s needs.

How you will create an impact

• Co-manage with the Head of CBE on the Client & Broker Engagement relationships across Singapore in line with AIG’s internal best practices around governance and the implementation of global and local business initiatives.
• Execute on identified pipeline of opportunities across the range of AIG Underwriting products and Claim Services, through developing and strengthening client and broker relationships.
• Work closely with the analytics team to ensure that timely data is available to review the performance of key Broker and Client relationships.
• Work closely with the Product Lines Leaders (both local and regional) and the marketing team to establish a visible market presence and enable Thought Leadership to be demonstrated in industry, client and broker forums.
• Comply with the AIG global Broker and Client management framework.

Key objectives:

• Improve the quality of the AIG relationship with key Brokers and Clients, development clients and their brokers through greater transparency of AIG and knowledge transfer.
• Achievement of agreed new business target through new and cross sell sales to strategic clients, development clients and prospects
• Maintain AIG Salesforce for accounts within assigned portfolio
• Manage designated ad-hoc projects
• To carry out your accountabilities and objectives within the framework of AIG Singapore’s Compliance and Regulatory policies