The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

Job Responsibilities:

1. Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as overseas productions and logistics, to ensure timely order fulfilment.

2. Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.

3. Support filling sales related reports & date base and customer analytics.

4. Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide basic information about products, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant sales staff and departments.

5. Occasionally join sales staff for meeting with prospective customers.

6. Provide administrative support to the sales team, including scheduling meetings, customizing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.

7. Organize timely follow up with customers on previously quoted projects and their status and report back to sales staff and/ or management.

8. Assist in organizing sales events, trade shows, and conferences. Coordinate logistics, manage registrations, and provide on-site support when necessary.

9. Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.

Required Skills:

1. Excellent organizational and time management skills.

2. Strong attention to detail and accuracy.

3. Effective communication and interpersonal skills.

4. Proficiency in MS Office Suite, particularly Excel and PowerPoint.

5. Ability to work independently and collaboratively in a team.

6. Strong problem-solving and decision-making abilities.

7. Ability to prioritize tasks and work under pressure.

Required Qualifications:

1. Diploma or equivalent; a degree in business administration, sales or logistics or a related field is preferred.

2. Prior experience in a sales support or administrative role will be an added advantage.

3. Excellent written and verbal communication skills.

4. Strong numerical and analytical skills.

5. Ability to adapt to changing priorities and work in a fast-paced environment.

6. Professional and friendly demeanour.

Working hours: Mon to Fri, 9am to 6pm

Job responsibilities

• To be responsible for the preparation of report required by principal and internal stakeholders

• Be responsible on minutes taking and timely submission.

• To coordinate with internal stakeholders on related matters (e.g. Finance, Human Resource Department, etc.)

• To be in-charge of ensuring documents are being submitted timely with compliance to principal and company guidelines.

• Taking ownership of tracking Work in Progress status, follow up and update status to HOD.

• Preparation of the WIP summary for monthly meeting.

• To be familiar with warranty processes and ensure company adhere to warranty policies and guidelines,

• Ensure all repair orders and invoices are kept in order.

• Any other duties or tasks that are assign by Service Manager whenever needed.

Job requirements

• GCE ‘O’ Level or GCE ‘A’ Level/ Diploma

• 3 years’ experience in relevant industry

• Self-motivated and able to work independently.

• Quality orientation

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Position Summary :

This position is to collaborate with key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. Your expertise will contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators

Responsibilities that Define Your Success:

• Collaborate with key stakeholders to strategize and implement effective communication initiatives and strategies, leveraging both digital and traditional platforms while rooted in data-driven insights.

• Master the realm of digital marketing, including end-to-end execution of digital campaigns, media planning, content creation, copywriting, campaign tracking, and comprehensive reviews.

• Be at the forefront of our social media presence, partnering with content leads to design, build, and maintain an engaging online community.

• Demonstrate prowess in analytics tools such as Amplify and Google Analytics, utilizing performance insights to optimize digital marketing efforts and maximize impact.

• Cultivate a compelling Public Relations campaign strategy, crafting engaging stories for our brands and campaigns, writing PR releases, and skilfully interacting with the media and organizing media events.

• Keep ahead of big data insights and social trends, offering thought leadership and innovative perspectives on adopting emerging media platforms and technologies.

• Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

• Brief our design team on non-digital collateral development and oversee the production process to ensure seamless project delivery.

• Exhibit financial acumen by managing allocated budgets with clear trackable deliverables and performance measurements.

• Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

• Embrace additional duties reasonably assigned by management, showcasing your adaptability and commitment to excellence.

Job Requirements:

• Proven track record in digital marketing, with a strong grasp of website analytics, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and Tiktok.

• Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

• Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

• Possess a keen eye for detail, ensuring meticulousness in all endeavours.

• Demonstrate maturity, resourcefulness, and the ability to think strategically.

• Showcase exceptional written and verbal communication skills, adept at conveying impactful messages

• Good experience into B2C industry

• Prior working experience with marketing agency would be added advantage

Mon to Fri 9am - 5.30pm

Hybrid work arrangement

The HR Executive will be responsible for managing end-to-end recruitment processes, including sourcing, posting job ads, interviews. The role also involves liaising and attending recruitment fairs, handling onboarding and offboarding processes, ensuring compliance with employment laws

Recruitment

• Advertise vacancies on all major job posting sites

• Review applications to shortlist candidates.

• Conduct initial interview for the shortlist candidates and arrange appointment with hirings

• Source candidates through various channels ( job portal, recruitment agency etc) and explore new sourcing channels

• Work closing with hiring manager to understand requirement

• Prepare necessary papers for the hiring process including offer & negotiation

• Establish positive relationships within the various stakeholders and candidates to assist with the seamless recruiting process.

Recruitment Fairs

Liaise with organizers and attend recruitment fairs to attract potential candidates.

Onboarding and Offboarding

• Facilitate smooth onboarding processes for new hires.

• Manage offboarding procedures, ensuring all exit formalities are completed.

.

Requirements

• Diploma in Human Resource Management, Administrative or similar

• Minimum 2 years of experience in related functions

• Good communication skills (written and oral)

• Pro-active manner, willing to offer new suggestions and share

• Knowledge of Employment Legislation

• Proficient in Microsoft Office/Excel with an eye for details

Mon - Fri 8.30am to 6pm

Job Responsibilities

This is a newly created role as the Company’s Group plans to set up a Shared Services Department.

The role holder, reporting to the Financial Controller, is responsible for leading and managing the Finance Shared Services Accounts Payable (AP) team to deliver quality services and improve the overall efficiency of AP operations.

Key Responsibilities:

• Lead the establishment of a Finance Accounts Payable Shared Services Department in Singapore.

• Proactively manage and monitor the Group’s Accounts Payable (AP) function to drive accuracy and timeliness of all transactions.

• Key point of contact for the Group’s Procure-to-Payment process.

• Perform monthly Suppliers Statement of Accounts reconciliation and accruals.

• Support and collaborate with internal stakeholders in all areas of AP processes, with the objective of improving operational efficiency.

• Maintain and establish AP policies and procedures for easy guidance and implementation.

• Continuously structure, standardise and optimise financial processes and system to ensure optimum efficiency.

• Lead and motivate a new team to provide high quality services and stipulated turnaround time.

Others

• Assist in the implementation of new ERP system with primary focus on the Accounts Payable modules.

• Ad-hoc duties as assigned.

The Ideal Candidate Should Possess the Following:

Qualification and Experience

• Qualified ACCA / CA with at least 8 years’ experience in Finance and 3 years’ experience in a leadership role

Knowledge and Skills

• Strong knowledge of AP processes with experience in setting up AP shared services.

• Knowledge of Esker and Vendor Invoice Management.

• Strong collaboration mindset as this role requires working with many stakeholders in areas of improvement, compliance with SOPs, suppliers and rectifying payment issues.

• Excellent problem-solving skills and the ability to independently prioritize multiple tasks and bring projects to completion.

• Must be able to lead, motivate and develop the team members and be ready to cover any open positions.

• This position may required to communicate with counter part in China

Mon - Thurs: 8:30 a.m. - 6 p.m

Fri: 8:30 a.m. - 5:30 p.m

Company’s Profile:

Our client, a security solutions provider has been established for more than 25 years, with a strong reputation in the industry. They specialize in delivering comprehensive turn-key security systems, from design and integration to maintenance and support and serve clients in government, trade and commercial sectors. They are now looking for a UX Designer/Web Developer to join their expanding team!

Location: Tampines

Job Responsibilities:

• Consult with stakeholders to understand their goals and challenges
• Drive exploratory and evaluative user research activities such as user interviews, co creation workshops, usability testing and translation of research insights into actionable recommendations
• Create and rapidly iterate concepts through design exploration, ideation and evaluation
• Align the execution of design with stakeholders to ensure design quality and product usability
• Work closely with the development teams to ensure design specs are implemented
• Align or contribute to the design system
• Build design capabilities amongst team members, through collaboration, storytelling, and digital evangelism

Requirements:

• At least 2 - 3 years’ experience in UX design
• Frontend development/web development experience with HTML/HTML5, CSS, and Responsive Web Design will be a strong advantage
• Meticulous & strong attention to detail
• Proficient with using modern digital design tools such as Figma

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Job Summary

The role is responsible for ensuring the proper functioning, safety, and upkeep of equipment, machinery, and facilities. The primary objective of the Maintenance Technician is to minimize downtime, maintain operational efficiency, and contribute to a safe working environment.

Role and Responsibilities

1. Equipment Maintenance:

a) To perform routine inspections, preventive maintenance, and able to repair basic equipment including mechanical and electrical systems.

b) Diagnose basic to intermediate troubleshoot problems and implement appropriate solutions to restore equipment functionality.

c) Maintain accurate records of maintenance activities, repairs, and replacements.

d) Perform preventive maintenance work assigned.

2. Facility Upkeep:

a) Conduct regular inspections of the facility, safety hazards, and cleanliness concerns.

b) Coordinate and perform basic to intermediate repairs and adjustments to maintain a safe and well-maintained working environment.

c) Minimize downtime due to equipment breakdown.

3. Safety and Compliance:

a) Adhere to safety protocols and guidelines while performing maintenance tasks to ensure the safety of oneself and others.

b) Collaborate with relevant departments to address safety and compliance concerns promptly.

4. Equipment Installation and Calibration:

a) Assist in the installation and setup of new equipment, machinery, or systems.

b) Support basic to intermediate process modification and project.

5. Inventory Management:

a) Maintain an organized inventory of spare parts, tools, and supplies necessary for routine maintenance and repairs.

b) Works with Maintenance inventory and facility team to order and restock supplies as needed to minimize downtime.

6. Collaboration and Communication:

a) Collaborate with other maintenance team members and departments to address complex maintenance issues and projects.

b) Communicate effectively with supervisors, peers, and management regarding maintenance status, updates, and recommendations.

7. Training and Development:

a) To provide basic training to new and unskilled technician

Job Requirements:

• Minimum O level or equivalent; diploma/certificate or vocational training in maintenance or a related field is a plus

• Proven experience as a Maintenance Technician or similar role that strong in electrical

• Proficiency in using hand and power tools , experience in pump / gear box or motor repair will be at advantage

• Ability to diagnostic and problem-solving skills

• Strong attention to detail and organizational skills

• Excellent communication and teamwork abilities and proactive work attitude

• Knowledge of safety protocols and regulations

• Flexibility to work on-call or during off-hours, if necessary

• Proficient in Microsoft Excel, Words and PowerPoint, add advantage if familiar with CMMS

Working Hours 5 days work week:

1st Shift-7.00AM to 3.00PM ,

2nd Shift -3PM to 11PM ,

3rd Shift-11PM to 7AM)

The Sales Executive is responsible for obtaining new leads and following up with prospective and existing clients.

Detail Job Scope

• Understand the list of company’s courses and their unique selling points to effectively communicate them to prospective clients.

• Build and maintain relationships with clients.

• Handle questions or concerns from prospective clients

• Report on sales activities and results to the management.

Requirements :

• Possess 'O' Levels Certification and above

• Motivated and Driven

• Comfortable speaking to potential clients

• Detailed

• On the job training

Benefits

A comprehensive training program will be taught and guidance will be provided on sales techniques for better customer acquisition .

Attractive commissions

career progression opportunity

Mon to Fri 9am to 6pm

Opportunity:

We are in search of a Part-Time Locum Pharmacist who will play a pivotal role in our pharmacy operations. The primary focus will be on the efficient clearance of batches, ensuring the release of products post-inbound inspection, and managing the outbound process after secondary labelling. The role also includes updating Standard Operating Procedures (SOPs) and providing operational training. Importantly, this position does not require the candidate to hold any licenses.

Key Responsibilities:

Oversee and expedite the batch clearance process.

Ensure accurate release of products following thorough inbound inspection.

Manage the outbound process after secondary labeling is complete.

Update SOPs to align with current practices and regulations.

Conduct operational training to ensure staff are well-versed in procedures.

Qualifications:

Must have experience with some logistics services.

Experience in batch release of products and labels.

Experience in pharmacy operations or a related field.

Strong organizational and communication skills.

Detail-oriented with a commitment to accuracy.

Responsibilities:

● Remotely perform routine inspection of equipment and systems using online software platforms

● Data entry on maintenance finding on google sheets.

● Perform audit check remotely on onsite engineer corrective maintenance activities

● Perform routine maintenance tasks remotely, including software updates, calibration checks and system optimizations.

● Monthly hit individual and team preventive maintenance target

● Collaborate with onsite engineers to schedule and coordinate maintenance activities.

● Analyze performance data and trends to identify potential issues

Additional Information:

● Minimum O levels and above

● Team player & able to work independently with minimum supervision

● Computer literate

● Proficient in Microsoft applications (Excel)

● Attention to detail and problem-solving skills

Mon to Fri 9am - 6pm

Responsibilities:

• Organize and schedule meetings and events

• Carry out clerical duties, including answering phones and preparing documents

• Maintain stock sheet

• Coordinate and liaise with suppliers and store on delivery arrangement

• Make bookings with transporters for delivery to site

• Liaise with fabricator based on cutting list for the materials

Requirements:

• Good organizational and communication skills

• Proficient with using Microsoft office suites

• Good time management skills

Mon to Fri: 9am to 6pm

We are hiring an Asst Engineer/Engineer to maintain and ensure live systems are up and running smoothly 24/7. Candidates should be equipped with technical disciplines in System-Level Maintenance with knowledge of Radio Communications, Basic Networking Skills, Computer/Servers Management, Embedded Systems and/or UPS.

Responsibilities:

Involve in one or more teams in supporting and maintaining systems.

• Report to the Team Lead/Service Delivery Manager to fulfil contractual KPI.
• Assist Team Lead/Service Delivery Manager to deliver contract deliverables within budget.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders.
• To perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures.
• To carry out Corrective Maintenance in accordance with the maintenance instructions / procedures.
• Liaison with procurement and vendors.
• Perform after-office hour standby for fault activation.
• Arrange and attend monthly meetings with customers.
• Provide engineering services and support to facilitate equipment adequacy, obsolescence, configuration and design.
• Provide or recommend technical solutions to mitigate Radio Frequency Communication systems/equipment failures.
• Required to travel and work at customer premise(s).

Requirements:

• Higher Nitec or Diploma in Electronics/Electrical/Mechatronics/Computer Engineering or equivalent.
• Positive work ethics and team player.
• Takes ownership of responsibilities.
• Thrive in multi-disciplinary and cross-functional environments.
• Able to work effectively in an indoor and outdoor environment.
• Preferably with some knowledge in Data Analytics (e.g. failure trending/patterns).
• Preferably with experience in System-Level Maintenance in the following disciplines: (Radio Communications, basic networking skills, computer/servers, embedded systems and/or UPS). Other Engineering-related experience maybe considered.
• Evident in written, verbal and interpersonal skills.
• Proficient in MS Office (Words, Power-point & Excel).
• Preferably with Class 3 Driving License.

Other Information:

• Office working hours (0830H to 1800H).
• 5 Days work week with standby / Recall duties required (allowances provided)
• Required to climb up and down due to need to work at height, if required and carry heavy equipment.
• Fresh graduates are welcome to apply.

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Objectives of this position:

The objective of the position is to support daily facilities & warehouse operations within our offices in Asia.

What will you do?

The holder of this position is mainly responsible for the following areas in coordinate with their superior:

Manage and maintain full spectrum of office administrative and facilities service

Identify improvements to operations process and cost to drive efficiencies

Align and maintain the administrative standard cross different premises

Key point of contact with Building Management, the Landlords, and contractors

Vendor management, involved in price and contract negotiations, review of facility related contracts

Review and check against quotation and invoices, ensuring accuracy is in place

Provide daily office facilities support, including but not limited to, equipment maintenance and office supplies control

Coordination for renovation and relocation project with property agencies, landlord and contractors across various Asian countries

Undertake ad hoc projects as assigned

What will you need?

5-8 years of experience in Facilities Management with regional experience

Experience in Hong Kong, China, Bangladesh, and Pakistan is desired.

Proficiency in Microsoft Office Suite

Strong interpersonal and communication skills

Adaptable, proactive, and well-organised

We are looking for engineers to provide preventive and corrective maintenance on critical IT network and infrastructure systems to ensure high availability and serviceability of our customer’s network and communication systems.

Maintenance of critical network and infrastructure systems including:

a) Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible

b) Perform routine preventive maintenance to minimise unscheduled system downtime

Requirements:

• Higher NITEC/ Diploma in Electronics/Information Technology/Telecommunication or related discipline

• Job requires standby 24/7 after office hours when needed, including weekends and public holidays

• Possess Class 3/3A Driving License is compulsory

• Those who have no experience are welcome to apply

• 8.00am-5.30pm/Monday-Friday with standby

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

• Monitor enterprise IT networks, server systems and commercial clouds.

• Single point of contact with customers/users, resolver groups, third party service providers and other departments

• Answer hotline calls and respond to e-mails within agreed timescales

• Take ownership of incidents/service requests reported by users, track the incidents/service requests and ensure closure within agreed timescales

• Maintain documentation and comprehensive records of issues and problems

Requirements:

• Diploma/Higher NITEC in Information Technology/Computer Sciences/ Telecommunication

• Strong teamwork and communication skills

• Excellent customer service skills

• Prior experience in Network Operations Centre (NOC) environment preferred

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Objectives of the position:

The NPI / Production Process Engineer is required to collaborate with the Program Management Team

and be involved in New Product Introduction activities and the creation of manufacturing Work

Instructions as well as other process documents. The incumbent is also expected to improve the work

processes actively and continuously to achieve high productivity and quality.

Key Responsibilities:

 Early involvement in NPI (New Product Introduction) activities.

 Interpret technical information (documents, drawings, and data) and analyse the manufacturing

process elements.

 Create Bill of Materials structure.

 Create manufacturing Work Instructions and other process documents in collaboration with the

Program Management, Production and Quality Assurance Teams.

 Carry out time studies and update the process cycle times.

 Provide timely technical support to the Production Team pertaining to manufacturing process and

quality issues.

 Engage in DFM and Lean Line Design activities.

 Relentlessly explore, evaluate, and review new tools, equipment, processes, etc.

 Actively and continuously improve the work processes to improve work efficiency and quality.

 Work with Program Management, Production, and Quality Assurance Teams to identify potential

process risks and make recommendations to mitigate these risks.

 Any other ad-hoc tasks as assigned by the Manager and/or Engineering Lead.

Skills & Qualification:

 Minimum Diploma in any Engineering field such as Electrical, Mechanical/Mechatronics,

Manufacturing/Production or industrial Engineering

 Min. 3 years of manufacturing process engineering experience, preferably dealing with wire or cable

harness. Candidates with less experience may be considered for the Asst. Engineer position

 Ability to read and interpret technical documents and drawings

 Basic manufacturing knowledge in cable harness assemblies, plastics and sheet metal preferred

 Experienced in the creation Bill of Materials structures

 Good knowledge on Solid Edge or SolidWorks preferred.

 Proficient with Microsoft Outlook, Excel, Word and PowerPoint

 Lean/Six Sigma certification is desirable

 Strong analytical ability

 Team player with good communication skills

Mon to Fri 8.30am - 5.30pm

Are you looking for a new role where you can be yourself and accomplish your best work? Look no further. At Asurion, our teams work collaboratively to innovate and serve customers while ensuring employees succeed and feel valued.

We don’t just provide customers with exceptional service — we create a positive experience for our employees, helping them grow their careers while they help customers enjoy and do more with their technology.

Who is the Director, Monetization & Partner Strategy, APAC?

The Director for Monetization & Partner strategy, APAC, will play a critical role in maximizing the value of used or second-hand phones and laptops across new and existing programs across APAC, including Australia, Singapore, Malaysia, Thailand, and Taiwan. These programs include various product offerings, such as device protection, trade-ins, and upgrades.

This role will be responsible for designing, building, and executing Second-Life strategies suitable to each Geo (Australia, Singapore, Malaysia, Thailand, and Taiwan) to purchase and liquidate used or second-hand devices (mobile phones and laptops) across multiple channels, including online marketplaces, refurbishment and resale platforms, direct-to-consumer, auction sites, wholesale distribution, and Recycling/Refurbishment Programs and will drive profitability by identifying, negotiating, and managing partnerships with various stakeholders (internal and external) to ensure efficient disposal of handsets and laptops and optimize revenue from device re-sales, liquidation, and/or refurbishments.

What are the key responsibilities?

• Channel Diversification: Identify, establish, and explore partnerships with critical sales channels, including online marketplaces, retail, auction sites, panel of buyers, and direct-to-consumer outlets, to liquidate used phones or laptops.
• Strategic Partnerships: Build, maintain and strengthen relationships with external partners, including resellers, mobile carriers, wholesalers, refurbishment facilities and auction sites.
• Revenue Optimization: Drive the highest possible return on investment (ROI) for every device that passes through the monetization or liquidation process. This will require participating in pricing strategies (forward pricing vs spot pricing), bundling strategies, and ideating promotions.
• Market Analysis: Analyze the market conditions and conduct market research, including pricing trends (price differentiation based on device grading), consumer demand (preferred brands, make and model, condition of devices, and competitor activities).
• Operations Management: Assess and manage operational risks associated with liquidation techniques, including unsold inventory, low resale value, quality issues, market fluctuations, device conditions, and potential regulatory changes.
• Monitoring & Reporting: Develop and track KPIs to measure and report on success against various liquidation techniques, primarily the number of units sold, revenue per device, partner performance, revenue generated, margins, and overall performance against the targeted AOP. Regularly analyze and report on performance, metrics, and other vital data points to senior management. Use data to make informed decisions and drive strategic changes.
• Cross-Functional Collaboration: Continuous interaction with various departments, including Product, Finance, and Information Technology, to ensure adequate support and approvals are obtained before putting plans into execution.
• Maximize and Exploit Technologies: Partner with technology teams to deploy and industrialize technical solutions, including machine learning solutions, to understand trends and past and future performance.
• Vendor Management: Manage relationships with outsourced vendors, including selecting vendors, negotiating contracts, and monitoring their performance to ensure they meet contractual and service level agreements. Publish weekly reports and track the vendor SLAs to meet Asurion customer and client needs.
• Team Leadership: Lead, motivate, and manage large teams across multiple countries, fostering a culture of excellence, inclusivity, and continuous improvement and responsible for all aspects of team management, including hiring, training, coaching, and performance evaluation.
• Compliance and Quality Assurance: Ensure all operations comply with international standards and legal.

Here’s what you’ll bring to the team:

• With at least 6 to 8 years of experience in implementing monetization or partner strategies.
• In-depth knowledge of the second-hand mobile market and consumer behavior.
• Proven track record in working with second-life products and with a good network of buyers, key suppliers, telcos and smartphone manufacturers.
• Ability to analyze market data and trends to make informed pricing and liquidation strategy decisions.
• Strong negotiating abilities to establish and manage strategic partnerships with resellers and external vendors.
• Data enthusiasts with experience in handling any reporting tools (Power BI) and experience in vendor management is a plus.
• Strong business sense, assertive and result-orientated, and initiative to drive solutions.
• Leadership, planning and organizing, and people management skills and strong team building and interpersonal skills, with the ability to communicate effectively at all levels.
• Proficient analytical and problem-solving skills and is solutions driven with good presentation skills and ability to present ideas well.

How we can take care of you:

• Join a non-hierarchical, fast paced and inclusive team – we foster a work culture where employees are valued, regardless of their background, level or position.
• Be a part of something bigger – we are constantly evolving within a startup framework, cultivated and supported by the backing of a large global organization.
• Boost your career through our culture of learning. Take advantage of tailored opportunities for personal growth as you build your personal development plan with your People Leader.
• Connect with the local team through team building, town halls and group training
• Give back to the community through the partnership with our local charity partners

Get to know us:

Our journey has taken us from a small startup to the biggest tech care company in the world. We’ll continue to evolve, but our integrity and commitment to our customers and partners will stay the same. With offices worldwide and working with respected companies you’ve heard of and whose products you love, Asurion’s 24,000 employees and counting deliver a seamless, award-winning customer experience to our nearly 300 million customers, anticipating their needs and providing tailored services reachable within one touch. We are regularly recognized for our excellence in service, customer support and as the best place to work.

KEY RESPONSIBILITIES

This position involves a combination of technical expertise, project management, to support and drive sales. Acts as a crucial link between the technical and commercial aspects of projects, the Project Proposal Engineer ensures customer satisfaction and successful handover to the Project Execution team.

Key Responsibilities

Collaborative Sales Approach

 Partner closely with all stakeholders to serve customers effectively and meet team sales targets.

Proposal & Quotation Preparation

 Analyze requests for proposals to understand project scope, technical requirements and customer expectations.

 Identify potential risks and propose mitigation strategies in proposals.

Customer Engagement and Technical Assistance

 Handle inquiries via various communication channels, provide technical assistance and advice, follow up on quotations, negotiate terms, close orders, and maintain customer relationships.

Cross-Department Coordination

 Work with Sales teams, Service, Finance and Supply Chain departments to gather necessary input for quotations and proposals.

Additional Responsibilities

 Perform any other tasks required by the Company to support its business strategy.

KEY REQUIREMENTS

 Diploma or Degree in Control/Electrical/Mechanical Engineering or equivalent

 At least 3 years’ experience in Instrumentation and Automation/Control Engineering

 Relevant Technical knowledge (Would be an advantage)

 Systematic and meticulous

 Strong ability to work effectively within a team environment.

 Ability to handle multiple tasks simultaneously and prioritize effectively.

 Excellent communication skills, both written and verbal.

KEY COMPETENCIES

 Technical knowledge

 Effective communication and interpersonal skills

 Self-Motivated and Independent

Working hours: Part-time

3~4 days 8hrs/day, 8:30am to 5:30pm

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

Responsibilities

Primary Responsibilities

• Team Collaboration and Progress Monitoring

o Oversee team activities, track performance, and report progress.

• Daily jobs receives and Scheduling Management

o Update and communicate on daily transportation schedules.

• TMS Optimization:

o Implement and improve Transportation Management System features.

• Monthly Billing and Invoicing:

o Prepare and submit accurate billing and invoices.

• Company Culture and Goals:

o Uphold company values and track goal progress.

• Shipment Coordination:

o Arranging import/export shipments and coordinating with freight partners and customers.

o Liaise with air/sea freight co-loaders, shipping lines, and transporters to ensure timely delivery of customer's shipments to/fro various destinations.

• Documentation Processing:

o Handle import/export documentation and ensure compliance.

o Process import/export shipping documentation (Delivery Order, Arrival Notice, Bill of Lading, Permits etc.)

o Other shipping documentation-related responsibilities.

• Administrative Duties:

o Perform billing, cost analysis, and payment follow-up tasks.

o Basic admin duties such as billing, costings, and payment follow-up.

Qualifications Summary

Experience:

• Min 1-2 years of experience in handling shipping/Transportation documentation.

• Experience in managing Air and Ocean freight shipments is preferred,

Education:

Minimum Qualification: GCE O Level

Skills:

Technical Skill Requirements

• Proficient in Microsoft Office Applications

Working hours: Mon to Fri, 8:30am to 6pm

Job Description:

This role is pivotal in develop new business opportunities and create brand awareness in the industry. Also to promote and selling Company’s products among architects, interior designers, and developers throughout Singapore develop. Candidates must possess a strong grasp of product specifications and excel in influencing product selection through impactful presentations and relationship development.

Key Responsibilities:

• Collaborate closely with architects and designers to ensure company’s products are specified in their projects to achieve monthly, quarterly and annual sales budget.

• Proactively seek out and establish relationships with new clients to expand our market share.

• Cultivate and maintain strong relationships with current clients to ensure satisfaction and foster repeat business.

• Conduct effective product presentations to architects, designers, and stakeholders to showcase our products' advantages and salient features.

• Partner with main contractors and carpenters to promote Company’s products as preferred materials, driving immediate sales opportunities.

• Track specification progress, success rates and manage follow-up activities to convert specifications into sales.

• Work with internal teams, including marketing, accounts, logistics, and customer service, to ensure smooth sales management and project deliveries.

• Maintain accurate records of specification activities, project status, and customer interactions for reporting and analysis purposes.

• Gather and relay market insights to management for strategic decision-making.

Requirements:

• Minimum Diploma in Architecture, Interior Design, Engineering, Sales, Business Management or a related field.

• Minimum of 5 years of experience in a similar role within the building materials or architectural products industry with proven track specification and sales track record.

• Strong understanding of product specifications, and project lifecycles.

• Excellent communication and presentation skills with the ability to articulate technical information effectively.

• Demonstrated ability to build and maintain relationships with architects, designers, and specifiers.

• Self-motivated, results-oriented, and able to work independently as well as part of a team.

• Proficiency in Microsoft Office Suite, CRM software and project tracking tools.

• Candidate with region exposure can be a plus

• Project sales development and specification closing experience in interior finish product would be at advantage

• Strong connection with Architect & Design community with proven track record

Mon to Fri 8.30am to 6pm

Objectives of this position:

The objective of the position is to manage the extract/transform/load processes ensuring the data availability.

Responsibilities:

The holder of the position is mainly responsible for the following areas in coordination with his / her superior:

•Design, create, modify extract/transform/load (ETL) pipelines in Azure Data Fac-tory ensuring efficient data flow from source to destination.

•Ensure data accuracy and data integrity throughout the ETL processes via data validation, cleansing, deduplication, and error handling to ensure reliable and us-able data being ingested.

•Monitor the ETL processes and optimize ETL pipelines for speed and efficiency, addressing bottlenecks, and ensuring the ETL system can handle the volume, ve-locity, and variety of data.

•Participate in data modeling, designing of the data structures and schema in the data warehouse to optimize query performance and align with business needs.

•Work closely with different departments and IT team to under-stand data requirements and deliver the data infrastructure that supports business goals.

•Provide technical support for ETL systems, troubleshooting issues and ensuring the continuous availability and reliability of data flows.

•Ensure proper documentation of data sources, ETL processes and data architecture.

Requirements:

3 to 5 years of data engineering in Snowflake

3 to 5 years in upstream / downstream Retail industry and/or Supply Chain / Manufacturing domain

Sound Understanding of data quality principles and data governance best practices

Proficiency in data analytics languages like Python, Java, Scala, etc.

Knowledge of big data technologies like Hadoop, Spark and distributed computing frameworks to manage large scale data processing.

Proficient in using version control systems like Git for managing code and configurations.

SnowPro Core Certification and SnowPro Advanced Certification will be advantage

Job Responsibilities

The role holder, reporting to the Financial Controller, leads the full spectrum of Finance of the Mini business unit of the company, financial reporting, budgeting, forecasting, project management, property management, tax planning, corporate governance and treasury matters, in compliance with Financial Reporting Standards and Group accounting policies.

Responsibilities

• Preparation of monthly management accounts and annual financial statements in accordance with applicable financial reporting standards and group guidelines.

• Monitoring and analysis of monthly reporting results against Budget / Forecast / Prior Year.

• Planning and management of Budget and Forecasting

• Preparation of quarterly GST submissions and annual corporate income tax filings with IRAS.

• Preparation of commission / incentives payout and computation of staff car benefits.

• Monitoring of company's treasury arrangements, cash flow position and prepare cash management plan.

• Conduct annual / periodic stock take and assets verifications.

• Business partnering with the Heads of Departments and their teams to help improve business performance and optimize costs.

• Liaising with internal and external auditors, tax agents and corporate secretary to ensure timely completion of audits, tax filing, accounts and corporate matters.

• Identifying process improvements and enhancements in internal controls and data automation.

• Assist in the evaluation of new business proposals and preparation of business plans.

• Manage, supervise and counselling of the Finance team on work performance, expectations and training.

• Property assets management.

• Handle any ad-hoc projects or tasks as assigned by Management.

The Ideal Candidate Should Possess The Following

Qualification and Experience

• Degree or professional qualification in Accountancy or CPA with at least 5 years of relevant experience, of which 3 years are in a leadership role.

Knowledge and Skills

• Strong IFRS acumen and understanding of financial & tax reporting.

• Good analytical skills with a keen eye for details and desire to probe further into data.

• Effective communication skills – both written and verbal.

• Negotiation skills and the ability to develop strong working relationships.

• Ability to multi-task work and adhere to datelines.

• Independent yet a collaborator, meticulous and hands-on with demonstrated maturity.

Mon - Thurs: 8:30 a.m. - 6 p.m

Fri: 8:30 a.m. - 5:30 p.m

Job Responsibilities

The role holder, reporting to the Financial Controller, will play a crucial part in driving and overseeing the transformation of our Finance function. The ideal candidate will have a strong background in finance, coupled with proven expertise in leading and implementing transformation initiatives.

Responsibilities

• Strategic Planning: Develop and execute a comprehensive finance transformation strategy aligned with organizational goals, ensuring optimal efficiency and effectiveness.

• Process Optimization: Identify and implement process improvements to streamline financial operations, enhance accuracy and reduce cycle times.

• Process enhancement: Leverage on financial technologies (RPA etc) to improve finance processes and reporting capabilities.

• Change management: Effectively manage the organizational change associated with finance transformation efforts with overall business objectives, fostering a cohesive and integrated approach.

• Cross-functional collaboration: Collaborate with various departments to align finance transformation efforts with overall business objectives, fostering a cohesive and integrated approach.

• Data Analysis: Utilise data-driven insights to inform decision-making and identify opportunities for improvement within the finance function.

• Performance Management: Establish key performance indicators (KPIs) and metrices to measure the success and impact of finance transformation initiatives.

• Project Management: Part of the Working Committee across all Entities/ Brands for the new Dealers Management System (DMS).

• Handle any ad-hoc projects or tasks as assigned by Management.

The Ideal Candidate Should Possess The Following

Qualification and Experience

• Degree or professional qualification in Accountancy or CPA with at least 8 years of relevant experience.

• Minimum 3 years leadership experience

Knowledge and Skills

• Proven experience in finance roles with a focus on transformation initiatives.

• Strong project management skills with a track record of successfully leading finance transformation projects from initiation to completion.

• In-depth knowledge of financial processes, systems and technologies.

• Analytical mindset with the ability to interpret complex financial data.

• Effective communication skills – both written and verbal

• Independent yet a collaborator, meticulous and hands-on with demonstrated

• This position may required to communicate with counter part in China

Mon to Thurs 8.30am to 6pm

Fri 8.30am to 5.30pm