Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The National Cybersecurity R&D Laboratory (NCL) is a shared national infrastructure that provides computing resources, repeatable and controllable experimentation environments, as well as application services for the cybersecurity R&D community. The infrastructure includes a cluster of 300 nodes that provides a wide range of provisioning mechanisms, security data and security services. NCL aims to provide a platform that fosters and encourages collaboration among researchers in academia, the industry as well as government bodies both locally and internationally through the sharing and validation of research outcomes. The laboratory was established in November 2015 and is funded by the National Research Foundation (NRF).

Job Description:

• Design and manage cloud-based computing system and network infrastructure
• Work on Security with AI, focusing on leveraging LLM for security applications
• Help to oversee our progress of our grants

Qualifications

• PhD in Computer Science or relevant
• Interest and experienced in looking for expertises in cloud security, applied cryptography, adversarial machine learning, etc
• Enthusiasm for problem-solving and able to work in a fast-paced environment
• Strong interpersonal skills with the ability to communicate effectively

About Cynapse

Cynapse is an awarded AI Software Product company specializing in Enterprise-grade Vision AI in highly challenging environments. Our software platform is leveraging cutting-edge cloud/on-premises/edge platforms, advanced computer vision algos, advanced ML concepts & models and more.

The company is led by globally renowned experts who previously headed large groups at Microsoft and Intel. The company HQ is located in Singapore (One North Area) and operates in over 10 countries.

Cynapse is looking for a talented and highly motivated Project Management Officer (PMO)/Quality Assurance (QA) Intern to join our team that delivers challenging, enterprise-scale Video Content Analytics solutions to global customers. You will conform to high standards of project planning and management, working in a cutting-edge, dynamic and professionally challenging environment.

Successful interns may be offered a full-time permanent position at cynapse at the end of the internship period.

Responsibilities
The selected candidate will be involved in one or more job items listed below, depending on management decision:

• Supporting the planning and delivery of Vision AI Software Projects/Programs in Singapore and other countries
• Support multiple ongoing projects
• Assist with the project planning, resourcing and scheduling
• Assist in ensuring that projects are delivered on time, and provide timely reports on project status and activities Assist in requirements gathering and validation, solution development and testing, deployment, UAT and solution commissioning
• With guidance, perform usage tests on software thoroughly, identifying bugs and defects.
• Evaluate different functionalities and aspects of the product and generate reports.
• Assist in communicating and managing vendors, sub-contractors, partners and other stakeholders
• Follow the company PM best practices
• Work in an Agile environment (SCRUM)

Qualifications

• Completed at least 1 year of studies as part of a Diploma/Bachelor/Master in one of the following subjects: IT/Engineering/project management
• At least 6 months of experience in managing or delivering IT project/s
• Some Experience with vendors and partner management
• Analytical Thinking
• Innovative, motivated and a quick learner, attention to detail, curiosity, and passion for technology
• Bonus: Technical background/experience with software development

Benefits

• Unique opportunity to work with a talented global team on cutting-edge technologies
• Informal and exciting work environment with flexible hours

Job Types: Full-time, Internship

Contract length: 6 months

Benefits:

• Flexible schedule

Schedule:

• Monday to Friday

Work Location: In person

About Cynapse

Cynapse is a leading AI-driven company specializing in enterprise-grade Video Intelligence Solutions, tailored to meet the unique challenges of various industries. Our vertical-specific solutions empower organizations to enhance safety, operational efficiency, and security in complex environments such as roads, seaports, airports, and cities. By combining advanced Vision AI with Generative AI, we continually push the boundaries of video analytics, delivering insights and automation that transform operations.

Led by a global team with a proven track record of scaling startups into market leaders, we foster innovation, collaboration, and diverse perspectives. Headquartered in Singapore, Cynapse serves clients worldwide, redefining what's possible with video intelligence.

Digital Marketing Manager

Role Overview: Reporting to the VP of Marketing, you will play a pivotal role in shaping our marketing initiatives. This versatile position encompasses a wide range of responsibilities, including online campaign management, managing our social media presence, and driving the creation of compelling content. You will be instrumental in strategizing and executing our digital strategy to enhance brand awareness and generate leads.

Key Responsibilities:

• Digital and Performance Marketing: Manage the company's entire digital presence, including the website and social media platforms. Lead digital campaigns across various channels.
• Lead Tracking and Management: Implement strategies to capture, nurture, and convert leads.
• Analytics and Reporting: Utilize analytics tools to monitor performance, analyze trends, and optimize marketing efforts.
• Content Creation: Lead content ideation and creation for various digital marketing activities.

Qualifications:

• Mandatory: Proven experience in B2B TECH marketing (minimum 1 year), with a strong understanding of digital marketing strategies and tools.
• Mandatory: Proficiency in HubSpot beyond email marketing, including campaign management, workflow automation, and lead tracking.
• Mandatory: Hands-on experience with online campaign tools, such as Google Search and LinkedIn Ads.
• A creative thinker with a proactive, results-driven approach.
• Ability to work independently while thriving in a collaborative team environment.
• Bachelor’s degree in Marketing, Communications, or a related field

Product area

The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are a diverse, upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.

Job description

The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facilities Technicians at Google data centers operate, monitor and support physical facilities conditions. Some of these duties will include heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution and control and monitoring systems. You regularly help inspect, maintain and repair various data center systems such as piping and non-critical electrical or mechanical system components). You provide daily assistance to senior technicians as you read blueprints/schematics, conduct tours of systems and assess their working order.

As an advocate for best practices, you develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly. In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures.

Additional job description

In this role, you will operate, monitor, and support physical facilities conditions for our data centers.

Qualifications

Job responsibilities

• Operate, maintain, troubleshoot and repair electrical equipment in a Data Center environment.
• Prepare and execute operation procedures, respond to work request/service failure and provide operational and technical expertise in required areas. Coordinate vendor support in repairs/replacement and support project implementation (e.g.,Site acceptance tests, factory acceptance tests, site inspection for defects, etc.).
• Improve site Water Usage Effectiveness WUE and Power Usage Effectiveness (PUE), operational efficiency and to minimize environmental impact. Provide Root Cause Analysis (RCA), recovery and prevention actions for service failure.
• Provide tracking and trending operational characteristics. Ensure safety rules and regulations associated with operating infrastructure.
• Work 12 hour rotating shifts including weekends and holidays as needed.

Minimum qualifications

• Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
• 2 years of Electrical experience (e.g., electrical testing equipment or electrical distribution) in an industrial or commercial environment.
• Ability to participate in material handling tasks such as lifting, carrying or moving up to 50 lbs (23 kg) of equipment, the required use of safety equipment like limited weight bearing work platforms, ladders, step stools and personal protective equipment (PPE) in accordance with safety and ergonomic guidelines and assessments.
• Ability to work non-standard hours, including on-call rotation and 12-hour rotating shifts.

Preferred qualifications

• Associate's degree, trade school certification, verifiable training in a relevant technical field or equivalent practical experience.
• 4 years of experience in operating and maintaining mission critical facilities (data centers, hospitals, pharma, semiconductor, refineries, power plants, industrial etc).
• Experience in troubleshooting electrical systems.
• Knowledge of electrical, mechanical, and controls systems, including: Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/PMM units, Chillers, Air handling units and CRAC units.
• Ability to learn quickly and address issues as they arise during normal operations or during emergency conditions.
• Ability to work with varying outdoor temperature conditions.

Job Description:

1. Support of the sales team in organizing and attending sales events

• Update of contacts & Customer relationship activity in Salesforce (a CRM system)
• Follow-up on clients inquiry (before sales and after sales)
• Preparing quotation/agreement and contract management
• Assist the BDM to maintain client relationship with existing clients by regular follow-up visits, Query & issue gathering
• Follow up with Clients on a regular basis for SOA, pending payments
• Support sales account manager to develop new customer base by tender participation, cold calls & Introductory e-mails, etc
• Support sales team for weekly report/monthly report or clients analysis

2. Follow up activity with Client for Projects

• Follow up activity with Client for Project Updates & liaison with Operations team
• Co-ordinating with sub-contractors for tendering and pricing negotiations
• Arrange DHL or partner for Samples collection, follow-up on samples testing, reporting if necessary
• Take action for ON-HOLD samples
• Arrange sampling kit/product delivery
• Submit the invoicing application to account when the project is completed
• Operation for MEIMS (Lab testing software) and SAP (sales module only)

3. Liaison with Marketing for Realizing the companies digital marketing strategy (e.g. Brochures, Marketing tools, Presentation content, conferences)

4. Admin works and support sales team for some documents filling, reporting, presentation, etc

Job Qualifications

1. Junior college or above
2. Major - Marine engineering, Shipping engineering/officer, Lab testing, chemistry / biological science
3. Be proficient in office software; be practical and careful in work; with strong communication skills
4. At least 3 to 5 years of experience in similar role
5. Have experience in Maritime industry as priority
6. Have business-related knowledge background and understand business processes
7. Have team work spirit
8. Have good communication and presentation skills; be able to communicate with clients, including Sales team and overseas clients
9. Be fluent in English listening, speaking, reading and writing; be able to translate and interpret English standard
10. Proactive and self-motivated

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

This project aims to investigate the performance of cementitious materials and 3D printed concrete against ballistic impact. The researcher will be required to cast and fabricate the various cementitious materials and 3D printed concrete, prepare the logistics and perform the relevant ballistics tests.

Job Requirements

The research fellow should have at least 3 years relevant experience in the following two areas:
• 3D concrete printing;
• Conducting laboratory ballistic tests.

The Role

This position will be supporting the Treasury team for the assigned portfolio.

Job Responsibilities

• Responsible for a broad range of treasury functions which includes cash management; bank loan management including rollovers, drawdown and compliance, as well as preparing treasury cash / loans reports and reconciliation.
• In charge of opening and maintenance of bank accounts, internet banking and other ad-hoc projects.
• Other Treasury responsibilities:
• timely and accurate settlement of day-to-day treasury transactions (for both internal and external counterparties) for Cash, Loan and Forex Verticals
• preparation of periodic management reports
• update Treasury SOP compliance and annual external audit
• verifying and processing of Treasury related payments
• ensure completeness in records maintained in Treasury Management System a contract role) to experience how its like working in tech industry.

Job Requirements

• Degree in Accountancy / Corporate Finance / Economics or its equivalent.
• At least 4 years of experience in treasury.
• Candidates with prior knowledge in SAP Treasury module will have an advantage.
• Meticulous and committed team player with excellent communication skills, has initiative and good work ethics.

Primary Function

Organize and control day-to-day operations of the Laboratory in accordance with order requirements, client standard operating procedures, industry standards, and policy directives. To ensure accurate and timely completion of test results and no unnecessary delay occurs.

Principal Duties/Responsibilities

• Organise and supervise the day-to-day operations of the Laboratory in their respective sections. This includes allocation of tests to technicians, sample pick-up and manpower planning.
• Prepare worksheets and ensuring client requirements are met.
• Verify test results/records of analysis and initiate re-test when necessary. To check and ensure that all data are complete in the datasheet.
• To sign Analysis Report or Certificate of Quality upon completion of work (NOTE: only approved signatory can sign SAC endorsed report).
• Coordinate and assign staff to work overtime when necessary.
• In liaison with the Laboratory Operation Manager, to raise and update standard and in-house test methods and procedures.
• Assist in the development and training of staff to required levels of expertise and administer performance appraisal methods.
• Co-ordinate activities to ensure that the Laboratory provides a high standard of service and satisfy
• Ensure sample storage is properly maintained and disposed.
• To recognize that the Laboratory Quality System is fully implemented as per the QA Manual.
• Ensure that good housekeeping is maintained at all times in the laboratory.
• Perform analysis when required.
• Perform any other tasks as assigned by management, including testing and analysis during periods of heavy workload. To be on call 24 hours a day 7days a week for queries from lab staff.

Competency Requirements

• Possess Bachelor's Degree or Diploma in Chemistry/Chemical Engineering.
• Minimum 5 years of working experience in petroleum or petrochemical laboratory industry.
• Good knowledge on ISO/IEC17025 requirements.
• Able to work independently and possess good analytical skills, problem solving skills.
• Good interpersonal and communication skills

Role Overview:

We are seeking a highly motivated and detail-oriented Senior Projects Executive to lead and drive key operational improvement initiatives within our warehouse setup. This role will focus on enhancing productivity, driving cost-saving projects, and supporting the expansion of our fulfillment capabilities. The ideal candidate will possess strong project management skills, a data-driven mindset, and experience in logistics or supply chain.

Key Responsibilities:

• Lead Data-Driven Initiatives: Spearhead warehouse process optimisation, productivity enhancements, and expansion projects by leveraging data insights and analytics
• Project Management: Develop, execute, and monitor project plans to achieve objectives, ensuring alignment with business goals and timelines. Promote best practices in project planning, execution, and post-implementation review
• KPI Design and Implementation: Design, adjust, and track KPIs and incentive schemes to optimise operational efficiency, achieving measurable improvements in productivity and cost reduction
• Cross-Functional Collaboration: Partner with local and regional stakeholders to align project goals and deliverables, ensuring seamless execution and overcoming operational bottlenecks

Job Requirements:

• Bachelor’s Degree in Logistics, Supply Chain or a related field
• At least 3 years of relevant experience in project management and delivery
• Experience in the supply chain sector will be an advantage
• Good analytical and problem-solving skills with strong logical thinking and quantitative analysis ability
• Strong communication and stakeholder management skills
• Able to thrive in a dynamic environment
• Able to work well within a team and independently
• Comfortable to work in a warehouse setting

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The National University of Singapore invites applications for the position of Research Assistant in the Department of Computer Science, School of Computing (SoC). SoC is strongly committed to research excellence in all its dimensions: Searching for fundamental results and insights in developing novel computational solutions to a wide range of applications, building largescale experimental systems, developing theories and policies for effective management of information systems in organizations, and improving the well-being of society. We seek to play an active role both internationally and locally in the core and emerging areas of Computer Science and Information Systems.

The Research Assistant will be responsible for working closely with the Principal Investigator on one or more research projects. In particular, the research assistant is expected to have solid HCI skills including user study, interviews, usability testing, prototyping, workshop. It is a plus if the RA has hands-on research experience with virtual reality & augmented reality and machine learning system, and/or a strong publication record in top venues.

Qualifications

• A BSc or MSc degree in Computer Science or related field
• Experience in research and strong publication record
• Strong systems development skills
• Prior experience with virtual reality (VR), augmented reality (AR) and machine learning (ML) systems

Only shortlisted candidates will be notified.

ROLES & RESPONSIBILITIES:

• Foster a positive safety culture in the workplace, including off-site projects.
• Advocate for safety awareness and ensure that safety practices are embedded in daily operations.
• Encourage employee involvement in safety suggestions, safety committees, and hazard reporting.
• Organize and lead safety meetings to review risks and ensure compliance with safety protocols.
• Actively intervene in unsafe activities and operations to mitigate hazards and protect workers.
• Promote a culture of continuous improvement by identifying areas for safety enhancements and implementing best practices.
• Stay updated on changes in local, national, and international health, safety, and environmental regulations to ensure ongoing compliance.
• Liaise with regulatory bodies to ensure that the organization meets all legal requirements and avoids potential penalties.
• Develop, prepare, and maintain safety manuals that comply with safety regulatory standards, ensuring alignment with the company’s HSE policy and objectives.
• Maintain accurate records of safety activities, training sessions, audits, inspections, and incidents to ensure compliance with legal and regulatory requirements.
• Prepare regular safety performance reports for management, highlighting key metrics and areas for improvement.
• Ensure work sites maintain relevant certifications, such as ISO 14001 (Environmental Management), ISO 45001 (Occupational Health and Safety) and bizSAFE Star.
• Maintain and ensure the correct application of the Safety Management System (SMS) in line with internal, customer, and regulatory requirements.
• Ensure the proper implementation and regular update of safety management systems.
• Conduct regular reviews of the HSE Manual to ensure its effectiveness and adherence to company goals.
• Conduct internal audits and participate in the review of the Safety Management System.
• Prepare for management review meetings to assess the performance of the Safety Management System (SMS), recommend improvements, and ensure alignment with company goals.
• Investigate accidents, near misses, and unsafe activities, identifying root causes and recommending corrective actions.
• Support the investigation and reporting of accidents and incidents at work sites, ensuring timely and accurate documentation.
• Analyze safety data, such as accident reports, incident frequency rates, and near misses, to identify trends and take proactive measures to reduce risks.
• Use data to present recommendations for improving safety measures across the organization.
• Promote environmentally responsible practices, including waste reduction, energy conservation, and resource management, in line with ISO 14001 standards.
• Support site HSE teams in Business Continuity Planning (BCP) to minimize operational disruptions.
• Develop and maintain emergency response plans for various scenarios (fire, chemical spill, natural disaster, etc.), ensuring all employees are trained and prepared.
• Conduct regular drills to evaluate the readiness of staff and the effectiveness of emergency procedures.
• Ensure that all contractors and subcontractors comply with company safety policies and procedures.
• Review contractor safety plans and perform safety audits for external workers on-site.
• Perform regular site inspections for off-site projects, warehouses, and work locations, ensuring compliance with safety standards.

REQUIREMENTS:

• Registered Workplace Safety and Health Officer (WSHO) with MOM (Mandatory).
• Registered Fire Safety Manager (FSM) (preferred).
• Degree or Diploma in Environmental, Health, Safety, or a relevant field.
• Minimum of 5 years of relevant HSE experience, with knowledge of local statutory requirements and HSE standards, preferably within the aviation industry.
• Strong knowledge of Singapore’s environmental, occupational safety, and health regulations, including ISO 45001 and ISO 14001.
• Proficient in MS Office (Word, Excel, PowerPoint, etc.).

DESIRED PROFILE

• Able to work independently and collaboratively within a team environment.
• Strong facilitation, analytical, and problem-solving skills.
• Excellent interpersonal and communication skills, with the ability to build rapport and maintain positive relationships at all levels of the organization.
• Positive energy, high ownership of work deliverables, and a commitment to driving results.
• Disciplined and trustworthy when handling confidential information.
• Driven, self-motivated, and enjoys learning in a fast-paced environment.
• Flexible and adaptable to change, demonstrating resilience in dynamic situations.

What you will do:

As IT Delivery Lead-SAP, you will be responsible for designing and implementing complex IT systems and strategies that align with the organization's goals and objectives. Works closely with stakeholders to understand needs and develops solutions that meet business requirements that are scalable, secure, and cost-effective.

How you will do it:

• To manage DevOps and Projects delivery in APAC region.
• Ensure effective liaisoning with business stakeholders in the region as well as to ensure coordination of technical work with global delivery team.
• Responsible for spearheading holistic engagement of SAP COE team with APAC IT business counterparts.
• Work with business process owners and local APAC IT leadership to harmonize and consolidate the business processes and supporting applications.
• Support the design and maintenance of SAP Solution Template according to business requirements, ensuring delivery of solution based on best practices and ensure its continued governance.
• Responsible for design, build & test, and maintaining accurate documentation throughout the SDLC (Software Development Life Cycle) process for the projects executed in APAC.
• Lead the Solution design & integration workshops for APAC BU processes, especially in major projects with other value stream leaders to ensure that cross value stream integration requirements are implemented in the overall design of end-to-end business processes.
• Work with and manage cross-functional teams to develop SAP solutions in reporting requirements, functionality, and security.
• Ensure adherence to SAP solution architecture design governance processes.
• Guide and work closely with the SAP DevOps teams (Application Maintenance Services) team for the regional SAP Support needs, configuration and code changes.
• Design, analyze & estimate of business-driven projects, coordinating project planning & demand management efforts with IT Business Partners.
• Develop Project Plans, Resource plans, Estimates, review with business and leadership, optimize and provide the finalized, detailed estimates to business for project execution.

What we look for:

• Bachelor’s Degree in Computer Science, Information Systems, Finance, or a related field.
• A minimum of 8 years of experience in SAP implementation processes.
• Demonstrated expertise in SAP FI/CO modules and a deep understanding of financial reporting processes.
• Strong analytical skills with the ability to translate complex business requirements into functional specifications.
• Experience in leading cross-functional teams and managing multiple projects within a global enterprise.
• Excellent verbal and written communication skills, with proficiency in English.
• Ability to work in a fast-paced, team-oriented environment with a focus on meeting project deadlines.
• Working experience in a multinational corporation is highly preferred.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

What You Will Be Doing

The successful candidate will administer and manage SUSS's academic programmes, support examination activities and take charge of the School's student activities as well as external liaisons.

• Coordinate student recruitment activities, school activities and student interviews
• Support examination and assessment-related matters including liaison with programme/external examiners/associate faculties/supervisors, Head of Programme and Examination Administration Department
• Liaise with course writers and developers on course development matters
• Liaise with external partners associated with the programme(s)
• General administrative duties such as collation of data, preparation of reports, information updates
• Organise events for students, marketing, talks, social and promotional events, etc.
• Manage ad-hoc projects

Job Requirements

• Degree holders with 1-2 years' relevant working experience
• Mature, meticulous and possess high level of discretion and integrity
• Effective interpersonal skills with excellent command of written and spoken English
• Resourceful team player who is able to work independently and display initiative
• Proficient in Microsoft Office applications and analytical skills like Excel spreadsheet computations and do data collation
• Ability to communicate well so as to act as liaison and help reach out to stakeholders, such as industry partners, Associates, and establish leads for new industry partners
• Proficiency in written and spoken Mandarin as the incumbent will be required to communicate & liaise with overseas students from China

What We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Job Overview:

The Customer Sales Executive is responsible for providing exceptional service and support to assigned key accounts. The role involves managing client inquiries, troubleshooting issues, and ensuring that clients receive the highest level of satisfaction with the company’s products and services. The Customer Sales Executive serves as the primary liaison between the client and internal departments, helping to maintain strong, long-term relationships.

Key Responsibilities:

· Client Support and Relationship Management:

• Act as the main point of contact for key accounts, handling their day-to-day inquiries and requests.
• Provide prompt and accurate responses to client queries regarding products, services, and order status.
• Build and maintain strong, positive relationships with key clients to ensure their satisfaction.

· Order Management and Coordination:

• Manage and process client orders, ensuring accuracy and timely delivery.
• Coordinate with internal teams (e.g., sales, logistics, production) to fulfill customer requirements.
• Monitor the progress of orders, resolving any issues that may arise.

· Issue Resolution:

• Address client complaints or concerns in a timely and effective manner, ensuring issues are resolved to the client’s satisfaction.
• Proactively identify potential issues and take action to mitigate them before they impact the customer experience.

· Client Feedback and Reporting:

• Gather and report on client feedback, ensuring it is communicated to relevant internal teams for continuous improvement.
• Prepare regular reports on account activity, client satisfaction, and key performance indicators (KPIs).

· Collaboration and Cross-Department Communication:

• Work closely with the sales and account management teams to ensure alignment on client strategies.
• Collaborate with other departments (e.g., finance, logistics, product development) to resolve client-related issues.

Requirements:

· Education:

• Diploma or Bachelor’s degree in Business, Communications, or a related field is preferred.

· Experience:

• Proven experience in customer service, account management, or a related field (2+ years).
• Experience working with key accounts or in a B2B environment is an advantage.

· Skills:

• Strong communication and interpersonal skills.
• Excellent problem-solving and conflict-resolution abilities.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Attention to detail and organizational skills.
• Proficiency in customer service software (e.g., CRM systems) and MS Office.

· Key Competencies:

• Client-focused with a proactive attitude.
• Ability to work independently and as part of a team.
• Strong multitasking skills and the ability to thrive in a fast-paced environment.
• High level of professionalism and integrity.

Job Title: Social Media Manager

Job Summary:
We are looking for a creative and strategic Social Media Manager to join our team. You will be responsible for managing our social media platforms, creating engaging content, and growing our online presence to drive brand awareness and audience engagement.

Key Responsibilities:

• Develop and execute social media strategies aligned with marketing goals.
• Create, curate, and schedule engaging content for various platforms (e.g., Facebook, Instagram, Twitter, LinkedIn, TikTok).
• Monitor and respond to comments, messages, and mentions to foster community engagement.
• Analyze social media performance using analytics tools and provide insights for improvement.
• Stay updated with the latest social media trends, tools, and best practices.
• Collaborate with the marketing team to ensure brand consistency across channels.
• Manage social media ad campaigns and budgets.

Requirements:

• Proven experience as a Social Media Manager or similar role.
• Strong understanding of major social media platforms and their best practices.
• Excellent communication, writing, and creative skills.
• Proficiency in social media management tools
• Analytical mindset with the ability to interpret data and metrics.
• Ability to multitask and manage multiple platforms simultaneously.

Preferred:

• Experience with social media advertising and campaign management.
• Basic knowledge of graphic design or video editing tools.

Part -Time Sampling Promoter (Bean Curd Products)

Looking for a rewarding short-term opportunity? Join us as a part timer to promotebean curd products at retail outlets across Singapore!