At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As an Assistant Chemist you are tasked to perform routine/ non-routine lab testing and to administer general laboratory activities at Tuas. In this role, a typical day will include:

Responsibilities

• Perform testing or task right first time according to SOP and instruction within allocated time.
• Perform general laboratory activities that include, sample management and disposal, housekeeping, inventory check, preparation of reports/emails/memos for intended audience and checking of chemical inventory.
• Review test result and lab records as per requirements and/or specifications.
• Trend, analyze and monitor key performance indicators, suggest improvements and escalate to supervisor/management as necessary.
• Identify improvement opportunities and lead/support the implementation activities to improve performance and efficiency.
• Meet quality objectives set by management & comply to Alcon, QMS and Safety requirements.
• Assist basic equipment and method troubleshooting.
• Perform SOP revision / periodical review.

What You'll Bring to Alcon

• Minimum of Nitec in Chemistry or Science related disciplines.
• 1-2 years of experience in QC Laboratory

Why Join Us:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

Responsibilities:

• Reports to the Project Director supporting in attaining holistic Service Levels for various assigned matrices.
• Manage a team to achieve operational objectives through workforce planning, setting Key Performance Indicators (KPIs), execution, and contingencies.
• Provide strategic plans to synergize mailboxes and escalation management to attain timely and professional deliveries with articulacy.
• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence throughout inbound and outbound workforce.
• Align objectives and setting expectations with Stakeholders on realistic Service Levels versus email volume, timeframe, and other correlating factors.
• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.
• Perform service recovery calls/emails as needed for de-escalation.
• Determining call quality and standards via call audits and calibrations.
• Evaluate and improve current email templates for continuous improvement.
• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.
• Timely reporting to management team and stakeholders
• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.
• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.
• Perform other adhoc duties as assigned.

Requirements:

• Possess a degree in related fields.
• Equipped with at least 5 to 7 years in quality service experience with 2 years of managerial expertise.
• Applicants with call centers, statistical and/or large data processing background will be advantageous.
• Proficient in MS Word, Excel, and PowerPoint due to intensities of reporting and communication plans.
• Able to communicate effectively and manage different hierarchies in internal and external environment.
• 6 + 6 months contract (Highly renewable)
• Location: Central
• Salary up to $7K
• 5 days work week (Mon - Fri)

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)

GOREF:11030

Fullstack Developer (Java & ReactJS) - 2 years contract - Singapore

We are looking for a skilled Fullstack Developer with at least 5 years of hands-on experience in software development to design, develop, and maintain Enterprise Level Applications. If you have expertise in Java and Spring for backend development, as well as ReactJS for frontend, we want to hear from you!

Why Join Us?

• World-renowned MNC in Digital Transformation
• Excellent Career Progression Opportunities
• Salary Package: $5000 - $7000

Day-to-Day Responsibilities:

• Design, develop, and maintain IT systems and applications.
• Provide support for system issues and enhancements.
• Collaborate with project teams to manage the full software development lifecycle (SDLC).
• Troubleshoot and optimize application and system performance.
• Create and update system documentation and technical specifications.
• Lead and mentor junior team members.

Requirement:

• At least 4 years of experience in systems analysis, design, and programming, particularly with Java EE and related frameworks.
• 5+ Experience with Java / Java EE / Struts / Spring / Hibernate / JSF / EJB / IBatis.
• 3+ years of experience in frontend development using ReactJS.
• 3+ in Oracle Database, SQL, PL/SQL and Weblogic.

This is a 2 year contract to start, renewable and convertible to permanent.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Recruitment Consultant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Stable Basic Salary + Attractive Incentives

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs.

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements.

• Coordinate interviews between candidates and clients

• Developing connections and new business and relationship management sources with existing accounts.

• Networking and building relationships with business partners and jobseekers

• Ensure company's KPI and goals are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

PURPOSE

This role will be one of the main contributors towards developing FWD’s Product strategy innovation and position as thought leader in the market.

He/she will be responsible for generating and managing the development of new propositions and solutions driven from customer insights emerging trends and market opportunities that support the strategic growth areas and address customer needs across all FWD markets, in line with FWD’s vision of changing the way people feel about insurance.

KEY ACCOUNTAIBILITIES

Market Research and Analysis

• Be responsible for the sourcing and production of regional research ensuring these are designed to gain deep insights on customer behaviour and traits that can be used to develop or improve future propositions across markets for target consumer segments
• Collaborate with other group office functions to develop research and insights and identify opportunities that are customer led and align to Company, brand and Distribution strategy
• Assess and analyze competitor and market developments and share insights to inform group and BU product strategy and identify the white space.
• Develop and manage market intelligence and competitor reporting and distribute to senior management commenting on the market and competitor trends and providing recommendations resulting in actionable insights.
• Own and undertake bespoke research to support the GPP team and local Bus as required.

Proposition Strategy

Strategy development:

• As a subject matter expert, provide guidance to countries on strategy and innovation
• Development of templates and tools to enhance countries’ capabilities in their end-to-end development of product strategy
• Support any initiatives related to product propositions strategy when required
• Work closely with group departments including group strategy to ensure that proposition strategy is aligned to group strategy and business planning
• Synthesize ideas and core capabilities and input into commercialization plans for innovative strategic solutions working with Business partners, local product heads and group office teams
• Develop proposition strategies for all products in the A+H, protection, savings and investment and retirement space, developing playbooks along with monitoring of key performance targets in alignment with overall priorities for FWD group.

Proposition Innovation

• Proposition development: lead new initiatives to identify and drive proposition development based on customer needs and insights, segmentation and economic environment to help Bus achieve their Business plans
• Develop external network with consultants, reinsurers and research houses to identify key and upcoming trends across the consumer segments, HNW, Middle class Affluent and mass
• Provide and analyse reports to monitor the success of propositions launched and make recommendations to management following the identification of trends.
• Support initiatives to increase awareness of unmet insurance needs of customers, i.e. customers who prefer online insurance purchase, and devise strategies and solutions in responding to their unmet needs. This includes increasing insurance purchases as well as cross-selling and upselling opportunities
• Provide reporting, plans, presentations as required to support adhoc projects
• Work with external third parties to identify and source potential value added services to support customer led propositions
• Work with internal stakeholders to drive AI solutions to improve e2e propositions for local markets
• Develop and execute on behavioural science use cases to improve customer engagement, usage understanding and purchase of insurance products

QUALIFICATIONS / EXPERIENCE

• Degree holder e.g. MBA, CFA or actuarial qualification (graduates in business, strategy or management would be an advantage).
• Over 10 years of experience in insurance and financial services specializing in consultancy, product development, customer engagement or customer journey management
• Working experience in a regional office with proven track record of leading and delivering regional initiatives to countries would be an advantage.
• Experience of working with a highly entrepreneurial and rapidly growing start-up/ e-commerce businesses
• Consultancy experience in financial services would be an advantage
• Working experience in a multi-cultural environment would be an advantage

KNOWLEDGE & TECHNICAL SKILLS

• Strong understanding of customer
• Strong commercial orientation and analytical skills
• Strong communications skills
• Highly Resourceful
• Excellent problem-solving skill, analytical and strategic mindset
• Strong organizational skills and ability to balance multiple priorities and conflicting deadlines
• Strong influencing & change management skills
• Willingness to travel to Countries for periods of time and work with Country level working staff

Responsibilities:

• Understand and address your clients' needs for income protection, savings and investments, healthcare, retirement, business continuity and estate distribution.
• Provide continual and extra-mile services and support to clients, assisting to achieve their financial needs through different stages of their lives.
• Acquire new businesses while maintaining current account portfolio
• Tactful negotiations of contract with prospects
• Process documentations and keeping proper records.
• Planning for personal and corporate clients on risk and wealth management, succession and estate planning.

Requirements:

• Meeting MAS-FAA regulations, you should be at least of 21 years of age to quality as a financial planner
• Holds a Diploma/Degree qualification
• Prior working experience in sales is seen as an advantage
• Goal oriented, self-driven and pro-active in character
• Strong communication and interpersonal skills

About Smartkarma

Smartkarma is a global investment network based in Singapore, that brings together independent Insight Providers, institutional investors, and corporate investor relations professionals and management. Smartkarma reinvents Equity and Credit Research by providing differentiated, independent analysis on companies, markets, and industries across the world. This includes areas under-reported by mainstream market coverage, including Event-Driven, IPOs & placements, and small/mid-cap equities.

Smartkarma’s online platform enables corporate and buy-side clients to streamline their communication and data reporting, and allows them to set their own real-time alerts, customise their reading lists, directly contact Insight Providers, and remain MiFID II-compliant as unbundling regulations change the investment research industry.

Smartkarma Insight Providers have been featured in Reuters, Bloomberg, Nikkei, the Financial Times, and a number of influential business publications.

About the Programme

The Smartkarma Apprenticeship Programme provides diploma graduates with an opportunity to develop hands-on skills in data analysis, financial research, and operational support. This program is designed to nurture analytical talent and build a strong foundation in data management and financial operations within the fast-paced financial technology sector.

Key Responsibilities

1. Data Operations:

Perform ad-hoc data cleaning and reporting tasks to support operational requirements (e.g., quarterly updates).

Update and maintain the internal entity database, including processing new listings, IPOs, and ad-hoc data requests.

2. Content Management and Research Support:

Syndicating research content from public sources such as exchange filings, broker reports, podcasts, articles.

Ensure the accuracy of machine-generated summaries for client communication.

3. Sales and Finance Support:

Assist in CRM tasks such as Hubspot deal creation, sales form completion, and tracking updates across sales cycles.

Review invoices and support financial operations like processing payments to data vendors.

4. Data Analysis and Reporting:

Analyse and process operational and research data to generate actionable insights.

Collaborate with teams to identify trends, optimize processes, and improve workflows.

Key Learning Opportunities

• Develop proficiency in data validation, and management techniques.
• Gain practical knowledge of CRM tools (e.g., Hubspot) and financial reporting systems.
• Learn to analyse and publish research content while enhancing attention to detail.
• Build foundational skills in financial and operational data handling.

Requirements

• Singapore Citizenship
• Graduated from a polytechnic or completed National Service within 2 years from the start date of hire.
• Able to commit to an employment period of 12 months.
• Able to start work in March 2025.
• Diploma in Finance, Business, Data Analytics, or a related field.
• Strong attention to detail and ability to manage repetitive tasks with accuracy.
• Proficiency in Microsoft Excel and Google Sheets; familiarity with CRM platforms like Hubspot is a plus.
• Strong analytical and problem-solving skills.
• Effective communication and collaboration abilities.
• Willingness to work flexible hours (early mornings may be required for specific tasks).

Why Join Us?

• Hands-on experience in a dynamic financial technology company.
• Comprehensive mentorship and skill development opportunities.
• Exposure to data analytics and operational tools used in the finance industry.
• Opportunity to contribute to impactful projects and build a strong career foundation.

- Content Creation: Write and update content for the website, social media, and newsletters.

- Website Management: Assist in updating website content, ensuring it is aligned with current marketing campaigns and compliant with branding guidelines. Support website performance tracking, recommending content or design enhancements based on analytics.

- Digital Marketing: Help with social media posts, email campaigns etc. Help with content scheduling, optimizing posting times, and tracking campaign performance.

- Customer Experience & Marketing Strategy : Assist in developing strategies to improve customer experience and support marketing planning.

Requirement

Strong in content and writing

About us

Indicia Worldwide is an insight and technology-led communications agency with global production expertise.

Why we exist: we create new value

At Indicia Worldwide, our philosophy is one of ‘creating new value’. We create new value at every step of the journey that a brand takes to market, by driving an increase in marketing performance and reducing costs in marketing execution. For our clients and their customers, we are building mutually-beneficial partnerships. We see this proposition, built around the perfect balance of efficiency and effectiveness, as pioneering, entrepreneurial and, above all else, sustainable.

Our substantial investment in our technology and data science capability, and resource, provide our differentiation in the marketplace. Data insight and marketing technology allow us to measure our work, evidencing ROI as the most critical metric in today’s environment.

We see ROI where others don't. We are the only agency that combines creative, data and technology talent with production and procurement expertise to improve your marketing performance and efficiencies. We realise ROI for our clients by enabling them to deliver more engaging, cost-effective and sustainable customer experiences.

As a business we draw on a rich heritage from the worlds of print, creative production, retail, data, digital, tech and creative, bringing these disciplines together to support global brands with their omnichannel marketing activation needs.

We believe in what we do. We believe this proposition makes us unique. We have the capacity to redefine the way marketing is activated for our clients across the globe. Now, and well into the future.

The output: Improved client performance by engaging consumers with brand ideas better, faster and more cost-effectively, across every step of a brand's journey to market.

Purpose of the role

As an Account Executive, you will work alongside Account Managers and Account Directors on a wide range of briefs, which, depending on the client, may cover data, creativity and technology.

The key responsibilities of the role include:

• Managing projects from initial briefing to delivery of agreed deliverables
• Being responsible for ensuring that all administrative requirements are met – this may include creating and updating cost estimates, timing plans, contact reports, invoicing, financial forecasts and reconciliation reports
• Ensuring and measuring the profitability of projects which you lead on
• Ensuring that all relevant members of the agency team are aware of your project, strategy, and deliverables and that they are all aligned
• Ensuring that the client experience is excellent across our diverse services
• Maintaining clear communication with clients to agree on deliverables and manage multiple projects from start to finish

Skills, knowledge, experience and exposure

• Excellent communication and interpersonal skills
• Educated to degree level and/or relevant experience
• Good understanding of the fundamentals of marketing practice
• Ability to juggle multiple projects ensuring delivery on time/budget and exceeding client expectations
• Excellent attention to detail, organised and deadline driven
• Proficient in Word and Excel
• Excellent PowerPoint skills – formatting, pagination, proofing, and copy writing
• Able to take a brief to collate and produce written materials such as proposals, reports and reviews
• Passion and enthusiasm for solving clients' challenges with insight, ideas and innovation
• Confident in collaborating with both internal and client teams at different levels of seniority
• Excellent communicator and confident presenter
• Strong teamwork and collaboration skills

Mindset to navigate the role

• Drive to deliver excellent work (personally and as part of a team)
• Ambition to learn and develop in your role from others around you
• Displaying determination and resilience to deliver the best possible output
• Taking responsibility for tasks given to you and ensuring they’re always done to the best possible standard
• Wanting to inspire team members by your work and your input
• Excellent communicator and confident presenter
• Team working and collaboration is crucial to the role

The softer skills that we believe, will help you thrive in this role

• You will be ambitious
• You will be easy to work alongside, pro-active, fast paced and positive. You will thrive on interactions with your colleagues and clients. You’ll be service driven; understanding that delighting our clients is key.
• With excellent communication skills and the ability to build rapport with colleagues and customers alike, you will enjoy a varied role and will manage the changing priorities within your workload with ease. You’re at your best in a busy, sometimes demanding, commercial environment – you’ll bring a positive outlook, lots of energy and initiative.
• You will be a clear thinker; highly organised and methodical with fantastic attention to detail.

Role Requirements

• Whilst the contracted hours for the role are 9.00am to 5:30pm, Mon – Fri, the global nature of the business requires that some meetings and engagements will happen outside of these hours.
• You will be expected to join and contribute to meetings (in person and remotely) with internal and external stakeholders.
• As well as regular time in the office (2+ days per week), you’ll be expected to travel to other locations, such as client offices or partner locations.
• The Account Executive will be expected to attend regular 1:1’s with their direct line manager to provide meaningful and useful updates, all the while being able to discuss other topics openly.

We are an equal opportunities employer and as such, will make any reasonable adjustments to accommodate the needs of all candidates. If you have any such needs or requirements in the context of your interview, please notify us so that we can make the appropriate arrangements.

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a permanent part-time Customer Service Executive.

Customer Service Executives are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:

• Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
• Assist in student enrolments (enquiries, assessments, registration, etc.)
• Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
• Record keeping
• Establishing excellent rapport with parents, children and teachers
• Responsible for maintaining brand standards (image and presentation, safety and hygiene)
• Ensuring a positive and nurturing learning environment

Requirements:

• Minimum 'N' Level
• Training will be provided
• Speak standard English (required)
• Bilingualism is an advantage

Flexible working arrangement:

• Min 6 months commitment
• Min 3 working days in a week
• Mon to Fri: 1pm to 9pm ($12 per hour)
• Sat and Sun: 9am to 6:30pm ($15 per hour)
• Able to start work immediately
• Working location: 896 Dunearn Road, Link@896, #01-13, Singapore 589472

Important: Please email your resume directly to [email protected]

Please only apply if you meet the requirements.

Only short-listed candidates will be contacted for an interview

Key Responsibilities:

• Ensure that billings and costs/expenses are properly and accurately taken up into the accounting system
• Work with or follow up with other departments and overseas subsidiaries on accounting matters
• Ensure that the monthly financial reports for local entities are prepared and submitted timely
• Reconciling banks, payables, and receivables
• Handle monthly closing of local entities’ accounts
• Assist Finance Manager with quarterly consolidation work, corporate tax, and XBRL
  Perform other related duties as assigned.

Qualifications Requirements:

• CAT qualification / Diploma in Accounting / ACCA or equivalent
• Meticulous, results-oriented, and independent
• Able to work independently and as part of a team
• Organised, resourceful, able to multitask
• Ability to communicate with staff at all levels
• Knowledge of Singapore Financial Reporting Standards (SFRS), GST and Corporate Tax is a plus

We regret to inform that only shortlisted candidates will be notified.

Job Summary

Reporting to Head of Legal and Risk, you will work closely with the business units and be responsible for managing the full range of compliance matters.

10 years of experience in a compliance role within a Singapore licensed trust company or MAS licensed firm would be advantageous (not strictly necessary)

Job Description

(A) Principle duties and responsibilities

• Manage, supervise and lead the compliance team, setting clear objectives and providing ongoing training
• Ensure compliance with all relevant laws, regulations, and guidelines issued by the Monetary Authority of Singapore (MAS) and other applicable regulatory bodies.
• Monitor, keep abreast and interpret changes in regulations, laws and industry practices that may impact the business and communicate such changes to the relevant stakeholders and staff
• Lead, support and from time to time, update the impact assessment and periodic review of the firm’s compliance program to meet regulatory requirements and changes.
• Assist in developing, updating and implementing compliance related policies, procedures, and workflows that are related with relevant regulations and industry best practices e.g. notices and guidelines as issued by MAS from time to time
• Conduct periodic compliance risk assessments to identify potential compliance vulnerabilities and provide mitigation strategies
• Conduct gap analysis across business functions, as well as collaborate with stakeholders across the company to enhance compliance controls
• Oversee the FATCA and CRS due diligence and reporting

(B) Governance and Reporting

• Participate in client classification, risk rating, KYC and transaction monitoring. Familiarity with regulatory requirements of AML and CFT and other applicable laws and regulations
• Serve as the primary point of contact for all compliance-related matters within the organisation and act as the liaison with regulatory bodies and external auditors (including liaising with regulators on matters arising from AML/KYC/CFT)
• Lead the preparation and submission of regulatory filings, including MAS reports, FATCA/CRS and ensure accurate and timely compliance with regulatory deadlines

(C) Regulatory Compliance and Risk Management

• Review the client onboarding documentation, due diligence checks, and enterprise-wide risk assessment.
• Perform transaction monitoring activities, identify, investigate, and escalate any irregularities as part of the monitoring process.
• Conduct compliance and anti-money laundering and countering the financing of terrorism training to all employees.
• Perform any additional duties or participate in ad-hoc projects assigned by the Head of Legal and Risk from time to time.

We regret to inform that only shortlisted candidates will be notified.

Your next opportunity

You will play a crucial role in assisting our organisation in maintaining regulatory compliance. Your responsibilities will encompass ensuring adherence to industry-specific and regulations, conducting compliance assessments, and collaborating with internal teams to implement best practices. This role offers an exceptional opportunity for career growth and development in the field of trust and fiduciary compliance.

Key Responsibilities:

• Conduct customer due diligence (CDD) checks for onboarding process and perform periodic CDD reviews.
• Provide first-level operational guidance to business teams on compliance, anti-money laundering matters.
• Conduct screening and searches as part of ongoing monitoring process.
• Assist with the preparation and submission of FATCA and CRS reporting.
• Assist with preparation and filing of suspicious transaction reports.
• Assist with review and update of relevant internal policies and procedures to ensure compliance with changes in regulatory requirements.
• Assist with conduct of compliance reviews and follow-ups on audit findings.
• Provide support to the head of department in ad-hoc projects and responsibilities assigned.

Qualifications Requirements:

• Bachelor’s degree in business, accountancy, banking and finance or law; diploma in law will be considered
• 1-2 years of experience in Compliance Executive or similar role; remuneration will commensurate with relevant experience
• Keen eyes for details and meticulous with work
• Strong verbal and written communication skills

We regret to inform you that only shortlisted candidates will be notified.