The Client Management team in Singapore manages regional APAC clients and works closely with the global teams from London and Los Angeles to strategically maximize the transactional video (TVOD) business, focusing on movies available via Pay Per View, Electronic Sell-Through & Video On-Demand platforms.

We work closely with:

• Multi-territory platforms—such as Apple, Google, Amazon etc.
• In-territory (APAC) partners—such as Astro Malaysia, Korea Telecom, PCCW, etc.

To drive revenues for our movie products, your responsibilities may span the following areas:

• Provide support for APAC team to grow the digital transactional movie business in the region.
• Pitch promotional activities to partners to generate incremental revenue.
• Strategize promotional pricing with partners.
• Implement promotional price points using third party systems.
• Monitor digital partners’ platforms to ensure movies are on-store with accurate information.
• Ensure the successful launch of digital movie boxsets.
• Analyse market trends such as pricing and release of new movies.
• Provide support for Marketing such as deck presentations and tracking marketing activities and social media.
• Work with peers across departments on assigned company-wide projects.

The role will support the APAC Franchise Strategy and Brand Marketing Function across the core responsibilities

1. Regional APAC Universal Franchise Strategy and execution 
2. Regional APAC Universal Theatrical Brand Marketing
3. Regional APAC Symphony  
4. Universal APAC Parks Brand Marketing

Your responsibilities may span the following areas:

Theatrical Brand Marketing/Park/Symphony

1. Support the Parks initiatives in APAC
2. Help with the Approval process of various initiatives at the parks – marketing, entertainment, social/digital campaigns
3. Support in preparing movie slate presentations for Parks, TVD and Theatrical partners in the region
4. Work closely with theatrical, Parks, CP, TVD group to plan and execute key symphony initiatives

Franchise Strategy

1. Assist Regional/local franchise leads on planning and execution of local initiatives, including approval process
2. Build Regional social/content calendar working with the global team
3. Assist in live events/digital amplification/gaming ideas needs for the region

Reporting to the Commercial Director, APAC, your task will be to manage the FreeWheel Marketing initiatives for APAC by liaising and connecting with the different International Marketing and Communications teams internally. Your responsibilities may span the following areas:

• Brand marketing: Under the leadership of the International Brand Marketing department, support the project management of local marketing events (planning, executing, and tracking of marketing KPI’s).
• In coordination with the International Sales & Product Marketing team, adapt and maintain sales deck and marketing materials (including case studies).
• Coordinate and relay regional Communications opportunities with the International Communications department.

During your internship you will be exposed to and gain an understanding of everything in the colourful world of HR that ranges from HR Operations, fun Employee Engagement projects, Reward, Benefits and Payroll. You will partner very closely and support the HR Manager in maintaining quality HR services across the business.

Your responsibilities may span the following areas:

Wellness Programmes & Communications

• Plan & deliver meaningful activities to promote overall employee wellbeing, championing dynamic employee involvement
• Review and improve existing communication channels & mode
• Design & broadcast EDMs/artwork for internal Company/HR announcements
• Own & coordinate Staff Welfare matters, i.e. LSA, Marriage, New Born, Hospitalization & Bereavement
• Run HR-driven company events & projects such as Healthy Week/Month, DEI, CSR efforts etc.

Employee Lifecycle

• Overseeing end-to-end Onboarding, Offboarding and relevant HR documentation for new joiners & leavers, including but not limited to communications, activation of Sterling Backcheck & pre-employment medical check etc.
• Maintain & upkeep eFiles & pFiles
• Own & update corporate DLs timely
• Generate Employee Letters as needed/requested, i.e. Letter of Employment, Visa Applications, PR Applications etc.

Invoice & Billing Matters

• Vendor & PO creation
• Invoice processing
• Validating & processing 3rd party contractors’ invoices

Other Ad-Hoc:

• Collaborate closely with HRM/HRC on HR Analytics efforts for data collection and analysis; for example: research, gather and translate HR industry data/trends and insights for application to the business
• Own and manage the monthly HR Events Calendar and initiate meetings to brainstorm and plan for upcoming events & projects
• Extend support to wider HR team, when required & directed by HRM/HRC

To facilitate and provide administrative and operational support on theatrical marketing of Universal Pictures films releases in South Asia region.The intern will get an insight into how Universal films are distributed and marketed, including adapting and localising Studio level strategies for South Asia audiences. The intern will also develop content creation skills, ideating engaging material for different markets and platforms, and facilitating creative reviews and asset servicing for our film releases. The intern will also have opportunities to collaborate and communicate with diverse teams in and outside of the organisation, as will be analyzing campaign performance metrics to optimize strategies. Additionally, the intern will stay abreast of industry trends and knowledge in film marketing.

Your responsibilities may span the following areas:

Work closely with Regional Marketing team to support the proper execution of film releases in markets across the region.

• Liaise with Home Office and licensee partners on marketing-related matters, not limited to campaign planning, publicity, and promotional activities
• Service marketing assets and materials to partners, local offices, and vendors
• Brief vendor and vet localisation work for pan-regional campaigns
• Facilitate approvals of publicity and creative requests between local offices and Home Office
• Consolidate campaign marketing reports during and after release
• Support region’s merchandise needs including gathering & submission of orders, facilitating creative approvals, and managing delivery
• Contribute insights and ideas in creative brainstorms for marketing strategies
• Monitor market trends and prepare any ad-hoc reports as needed
• General data and information gathering, collating, and reporting
• Assist with presentation decks
• Assist with administrative sales and distribution coordination as required
• Ad-hoc administrative support as required such as travel management for the team

The Digital Video & Social Media Intern will support the Digital Video & Social Media team to strategically promote CNBC’s digital properties and drive traffic through social publishing of multimedia content. This role is ideal for university undergraduates aspiring to explore a career in multimedia news journalism. You have keen interests and passion in business, economics, and financial markets. There will also be opportunities to learn about business and markets, as well as the fundamentals of journalism.

Your responsibilities include, but not limited to:

• Drive traffic and awareness of CNBC’s digital properties through social publishing of multimedia content in a timely fashion
• Assist with video live streaming for selected events
• Support field production of native content for CNBC’s social media platforms
• Be involved in the pre-production and post-production of digital videos, such as planning and coordinating logistics, video editing etc
• Work closely with colleagues in EMEA to amplify CNBC content on social media platforms
• Collaborate with the wider newsroom — TV, Features and Digital — for joint projects to achieve strategic goals through social media platforms
• Compile reports for social media campaigns, monthly statistics and digital video performance

The Travel News Intern supports CNBC’s Travel Editor to manage the CNBC Travel webpage. This role is ideal for university undergraduates aspiring to explore a career in travel news journalism. You should have keen interests related to news about the aviation and hotels industries, pandemic travel recovery, travel trends and geopolitical conflict that affect the travel industry. There will be opportunities to learn about the fundamentals of journalism in digital and television mediums.

Your responsibilities include, but not limited to:

• Researching stories for CNBC’s Travel Editor, with the goal to eventually report and write your own news stories under the guidance of the Travel Editor
• Help in locating and interacting (including setting up interviews) with sources to support stories in progress
• Create charts and choose images and videos to create compelling news stories
• Ingest articles in preparation for publication
• Clip travel news videos for CNBC.com
• Be involved in sharing, discussing and/or pitching ideas for news stories
• Liaise with freelance travel writers on behalf of the Travel Editor, including reviewing story pitches, and managing their contracts and questions.

The Digital News Intern supports the Digital Reporters, Correspondents and Editors in publishing news stories on the CNBC.com website, with a particular focus on our China coverage. This role is ideal for university undergraduates aspiring to explore a career in news journalism. You should have keen interests and a passion for business, economics, and financial markets. There will also be opportunities to learn about business and markets, as well as the fundamentals of journalism.

Your responsibilities include, but not limited to:

• Report and write news stories via a multimedia platform under the guidance of the Editor
• Assist the China correspondent with fact-finding, translations and communications
• Learn how to leverage on charts, images and videos to create compelling news stories
• Assist the Digital team to ingest articles from partner organizations into a content management system
• Clip videos for CNBC.com website
• Be involved in sharing, discussing and/or pitching ideas for news stories

The Digital News Intern supports the Digital Reporters, Correspondents and Editors in publishing news stories on CNBC.com website. This role is ideal for university undergraduates aspiring to explore a career in news journalism. You have keen interests and passion in business, economics, and financial markets. There will also be opportunities to learn about business and markets, as well as the fundamentals of journalism.

Your responsibilities include, but not limited to:

• Report and write news stories via a multimedia platform under the guidance of the Editor
• Learn how to leverage on charts, images and videos to create compelling news stories
• Assist the Digital team to ingest articles from partner organizations into a content management system
• Research and fact-find news stories for the TV show production teams
• Clip videos for CNBC.com website
• Be involved in sharing, discussing and/or pitching ideas for news stories

The Distribution Intern plays a pivotal role in supporting the distribution deals workflow, ensuring seamless operations and robust customer support. You will assist in maintaining and enhancing CNBC’s clip licensing revenue stream, collaborating closely with the Business-to-Business (B2B) & Direct-to-Consumer (DTC) Manager, EMEA, and the broader CNBC International Commercial team to drive CNBC’s APAC B2B & DTC business.

Your responsibilities include, but not limited to:

• Provide input on customer briefs, presentations, and sales literature
• Support CNBC’s B2B & DTC revenue in identifying and executing opportunities to grow CNBC’s distribution to key B2B clients, primarily financial institutions, hotels and telcos
• Research prospective partners and industry news impacting partners
• Updating presentation decks with case studies and updates 
• Provide administrative support to both EMEA & APAC teams, such as maintaining sales records, recording subscriber reports, reporting music royalties, etc
• Evaluate digital opportunities to add to NBCUniversal’s capabilities 
• Collaborate closely with the rest of the Commercial team and provide ad hoc support on joint Business Development & Distribution projects

The News Editorial Intern provides support to the show production teams, assisting with cutting videos, building graphics, learning to produce basic show segments and/or guest booking. This role is ideal for university undergraduates aspiring to explore a career in TV news production and journalism. You have keen interests and passion in business, economics, and financial markets. There will also be opportunities to learn about business and markets, as well as the fundamentals of journalism.

Your responsibilities include, but not limited to:

• Work with video editors to cut videos to match news scripts
• Write sample scripts for TV news
• Transcribe live interviews
• Build graphics using CNBC’s in-house applications and liaise with the Graphics team for guidance
• Prepare elements such as video clips, lower-thirds, soundbites etc for show segments
• Efficiently manage the teleprompter for on-air talents during live programming
• Being involved in creation of show segments – share, discuss and/or pitch ideas

The News Desk Intern supports the News Desk to ensure CNBC offers world-class content on global business and finance through guest interviews. You will learn how to ask intelligent, tough and balanced questions to high profile key stakeholders in the global business and finance industry. This role is ideal for university undergraduates aspiring to explore a career in TV news production and journalism. You enjoy interacting with people, and have keen interests and passion in business, economics, and financial markets and international relations. There will also be opportunities to learn about business and markets, as well as the fundamentals of journalism.

Your responsibilities include, but not limited to:

• Meet and greet C-suite guests and key industry stakeholders at CNBC Studio located at SGX Centre
• Set guests up and interact with them prior to their interview segments on the TV shows
• Create daily highlights and send them to key clients and affiliates
• Learn how major global news networks react to breaking news and cover them with guests professionally
• Learn how to pitch to news makers and market movers to come on to CNBC TV shows for interviews

Assist the News Desk to grow and build relationships with guests, companies, PR agencies and financial institutions in APAC

The Finance Intern will support the CNBC Asia Pacific Finance team.

This role is ideal for university undergraduates aspiring to gain hands-on experience in accounting and finance, with responsibilities across both the Financial Planning & Analysis and Controllership functions. There will be opportunities to collaborate and engage with teams across different business functions and countries while working on finance deliverables.

Your responsibilities include, but not limited to:

• Support on month end close process including:
  • Take ownership of updating the review file each month
  • Update schedule of monthly FX rates
  • Drive review of key cost movements, identifying key variances, and write meaningful business commentary
  • Post month end review and consolidation of OPEX costs
• Lead project to streamline and reduce turnaround time on reporting for Travel and Entertainment costs.
• Produce monthly T&E reporting packs for key business partners (News, Tech Ops, Leadership)
• Provide analytical support for commercial proposals and reviews.
• Support reviews with billing, collection & vendor teams, with a focus on tracking key metrics and following up on identified issues.
• Support ad hoc projects as assigned.

The Regulatory Compliance Specialist will support the Senior Regulatory Compliance Manager in ensuring that the company operates in full compliance with the Payment Services Act 2019 and Monetary Authority of Singapore (“MAS”) anti-money laundering (“AML”), and counter-terrorism financing (“CFT”) regulations.

The role involves managing day-to-day compliance activities, including but not limited to, transaction monitoring, regulatory reporting, and reviewing internal processes, while working closely with business units to maintain adherence to regulatory requirements. As part of a small compliance team, the Regulatory Compliance Specialist will have a hands-on role and the opportunity to contribute directly to the overall compliance strategy.

General

• Support the Senior Manager in the implementation of compliance policies and procedures, and in drafting new policies and procedures
• Execute regular reviews and audits of the company’s compliance framework to ensure its effectiveness
• Support the Senior Manager in reviewing, updating and maintaining the company’s compliance program including ensuring an effective compliance risk management and control system.
• Support the Senior Manager in updating the yearly AML training program
• Monitor AML/CFT developments and regulatory changes in Singapore, ensuring the business stays informed and processes align with updates
• Liaise with global / regional teams on compliance procedures and best practices
• Engaging with business teams to understand their operations, objectives, and challenges to provide relevant compliance guidance and ensure alignment with regulatory requirements
• Any other ad-hoc matters including, but not limited to, responding and investigating requests from regulators, addressing compliance related queries from internal stakeholders

AML

• Continuously monitor transactions for unusual or suspicious activities using the company’s transaction monitoring platform
• Analyse and investigate red flags arising from the transaction monitoring system
• Perform sanctions screening on relevant parties
• Investigate and resolve potential sanctions hits, escalating confirmed matches as needed
• Maintain accurate records of investigation activities and decision making

Regulatory Reporting and Audits

• Support in the preparation and submission of regulatory reports and filings to the MAS, reports to management on a periodic basis on levels of compliance, and/or any issues arising from specific monitoring activities
• Support the year-end external audits and liaise closely with external auditors to ensure that the company’s regulatory reporting is completed on time

IT Specialist mission is to coordinate and optimize operational tasks linked to our IT applications' environments. To be the point of contact in South East Asia for all IT Support related matters. Covering Incidents and request management, providing on-site and remote support, participate and anticipate projects and collaboration between respective departments, take charge of general IT administration and documentation. Be the person of contact for all IT related issues.

As a key member of the APAC leadership team, you play a pivotal role in driving the business unit’s success by ensuring the APAC team meets financial KPIs and achieves growth exceeding market benchmarks.

As the Head of the Regional Marketing Team based in Singapore, you will lead efforts in:

• Developing and executing sales and market strategies.
• Providing sales support and driving New Product Introductions (NPI) and portfolio management for the BU Communications team across the APAC region.

In this role, you will also be responsible for empowering the regional marketing team to deliver measurable business growth while fostering continuous professional development, ensuring the team remains experts in their respective fields.

Sales and Market Strategy Focus

• Develop and implement the regional market strategy, incl. CSO Go to Market strategy, deployment and tracking
• Create and deploy sales actions/promotions and corrective sales measures, if realized sales performance and/or NPI is below planning
• Analyze BU (segment) market situation and take actions (marketing mix) to gain market share and improve market positioning 
• Conduct market analyses and competitive benchmarks (e.g. portfolio including pricing) and provide related strategies
• Provide input for business planning and regular review of planning/forecasting (yearly planning, phase-out, launch planning)
• Provide input for CSO annual action plans.

Sales Support Focus

• Ensure and support the definition and implementation of the commercial training and certification plan (yearly plans, as well as for new launches)
• Conduct commercial training sessions regularly and ensures training success (internal and customers). Deliver input for development of BU specific commercial training material to BT-CO/MKK (or Regional Training Responsible Colleague)
• Support sales and business development team in customer management/customer visits
• Regional demo stock and life cycle management
• Support regional cross-BU activities (e.g. events, trade shows)
• Ensure spot pricing process and actively be involved in decision process
• Coordinate and escalate technical / QMM issues above and beyond normal ASA support and way-of-working; Trouble shooter: coordinate all product related issues between Customer-CSO-BU-ASA.

NPI/Portfolio focus

• Coordinate and create Sales Forecast new products and align NPI targets with sales organizations, implement corrective measures if NPI is below plan
• Contribute to product/service development by anticipating market trends, end-user and customer needs
• Lead/Support Product Introduction Process (PIP) on all defined process steps, including market input and regional introduction plan
• Contribute to initial product pricing and manage price maintenance and repositioning; support BT-BU/MKR of the country (cluster) in up to date price lists
• Develop the promotion basket for the region/countries
• Coordinate and support regional inventory sell-off programs (EOL, excess inventory)
• Manage product launch in the region (create launch plan, run launch and evaluate)
• Observe the market to ensure together with BT-BU/MKP that our regional product offer is compliant with legal requirements in the field.

• Develop and document detailed design specifications.
  • Collaborate with stakeholders to gather and analyze project requirements.
  • Translate functional and technical requirements into detailed design documents.
  • Ensure design documentation adheres to best practices, standards, and project objectives.
  • Regularly update and maintain design documentation to reflect changes throughout the project lifecycle.
• Create and maintain project development schedules.
  • Define and manage development timelines, milestones, and deliverables.
  • Coordinate with cross-functional teams to align schedules with project goals.
  • Monitor project progress and adjust schedules to address delays or evolving priorities.
• Lead end-to-end project development and testing efforts.
  • Develop and implement robust, scalable, and efficient software solutions.
  • Perform unit testing, integration testing, and system testing to ensure code quality and functionality.
  • Collaborate with teams to address issues and refine product performance.
  • Identify and resolve bugs or performance bottlenecks during the development process.
  • Ensure software meets compliance and security standards before deployment.
• Prepare and maintain comprehensive product release documentation.
• Provide technical support in the field as required.
  • Act as a technical resource to assist clients or teams in troubleshooting and resolving issues.
  • Diagnose and resolve software-related problems during deployment or operation.
  • Provide on-site or remote support to ensure the successful implementation of solutions.
  • Collect feedback from field experiences to inform future product improvements and updates.

In this role, you will be involved in evaluation, testing and implementation of IT infrastructure systems to support PSI business processes and operations.

Based in Singapore

You will:  

• Maintain, upgrade and improve company IT infrastructure systems and networks
• Design new computer systems and frameworks
• Manage the set-up and configuration of IT infrastructure systems including Azure/MS 365/Microsoft Exchange/ MS Teams and its integrations
• Develop and implement maintenance procedures, troubleshoot reported errors
• Optimize and maintain LAN and WAN
• Optimize and maintain backup and restore processes
• Install, configure and maintain server (HP/HPE) and network (Cisco) hardware
• Translate highly technical specifications into clear non-technical requirements
• Create IT guidelines and manuals
• Deliver trainings on IT infrastructure system processes

MISSION AND RESPONSABILITIES:

Job Summary:

The Trade Marketing and Visual Merchandising Executive is responsible for ensuring consistency in branding guidelines across all boutiques and stores in Singapore. This role requires attention to detail, perfection in implementation and execution, and creativity in conceptualizing new ideas for in-store and out-of-store events. The ideal candidate must be proactive and able to work closely with the Singapore Marketing and Retail team, based on the planned Marketing calendar, while overseeing expenses related to these segments. As a brand guardian and ambassador, this position plays a pivotal role in collaborating with internal and external stakeholders, including Regional Marketing, Retail, Merchandising, Purchasing teams, external vendors, and retailers.

Doors under supervision: Department Stores/Ultimate Boutiques in Singapore

• TRADE MARKETING:

• Be the key person in charge of trade and client’s activation, elevating the brand and client’s journey aligned with the brand guidelines, ensuring best-in-class identity and execution.
• Main POC for execution on all set-up, changeover, logistics management, vendor/ supplier’s liaison, and event management during the day of event. This execution involves close collaboration with Retail and CRM team.
• Ahead planning and detail planning for in-store retailtainment, festival changeover, trade activation that requires manpower or out-of-the-norm staging/ tear down period.
• Prepare in-store communications when required (physical or digitally, to be always ready for retail’s perusal and updated with the latest guidelines).
• Provide in-depth feedbacks, ROI, improvements for next events to elevate even better in upcoming events.
• Always in the lookout for competition and best practices to leverage on the trends in the competition within the market.

• VISUAL MERCHANDISING:

• Responsible for timely forecasting all VM tools, both centrally and locally sourced, during the budget period, and following up monthly on all POs creation and invoicing with accurate expense tracking.
• Prepare, adapt, and finalize planograms in line with regional guidelines and business strategy within the given timeline.
• Fulfil monthly planogram reporting activities and align with Regional Team feedback. Rectify in-action upon alignment.
• Responsible for the visual/video plan implementation, from vendor briefing to installation and invoicing.
• Regularly visit stores to control, improve, and provide feedback on all VM matters. Ensure monthly store and boutique pictures are lodged for safe-keeping to monitor counter maintenance, advance planning (if required), and capturing new VM changes.
• Actively propose solutions and initiatives to elevate the brand image and enhance retail sales through Visual Merchandising.

• HARD MERCHANDISING:

• Responsible for new counter openings, including budget ownership, commercial briefing, purchasing and invoicing processes, POSM ordering, counter setup, and opening reports.
• Ensure that the portfolio of doors is well-maintained according to VM standards through regular planned maintenance.
• Responsible and accountable for regularly updating and maintaining the Distribution and Merchandising database with relevant, up-to-date information on the Guerlain network and key competitors.
• Actively share competitive intelligence, including 360 trade, new visuals, launch POSM, renovations, brand in/out, updated floor plans, and best practices.
   

• REPORT / ANALYSIS

• Post-changeover report for review and update to relevant parties.
• Post-event report for every in-store or out-of-store events.
• On-time submission for all requested forecast/ quotation/ agreements with accurate understanding and sufficient knowledge prior to agreeing any of expenses requests (internally and externally).

To handle & manage the coordination of all Southeast Asia store planning projects.  Assist the management in the search of project negotiation with relevant landlords, vendors and partners.  Oversee the construction and completion of each location to ensure standards of quality are met in a timely and cost-effective manner while keeping AP Standards.

Senior Wayfinding Designer

We are seeking a highly skilled and experienced Senior Wayfinding Designer to join our dynamic team. The ideal candidate will be a visionary thinker with a passion for creating intuitive and visually appealing wayfinding systems that enhance user experiences. This role offers a unique opportunity to work on large-scale, high-profile projects in the Singapore and the Middle East, shaping the way people navigate complex environments.

As a Senior Wayfinding Designer, you will play a pivotal role in the entire design process, from conceptualization to final installation. You will collaborate closely with architects, engineers, and other stakeholders to develop innovative wayfinding solutions that align with project goals and brand identities. Your expertise in materials, production techniques, and installation methods will be essential in ensuring the successful delivery of each project.

By joining our team, you will have the chance to contribute to the creation of world-class wayfinding systems that leave a lasting impact.

Key Responsibilities:

• Conceptual Design: Develop innovative and user-centric wayfinding concepts, considering the specific needs and cultural nuances of the target audience.
• Design Execution: Create detailed design drawings, including signage, maps, and other wayfinding elements, adhering to brand guidelines and project specifications.
• Project Management: Oversee the entire wayfinding design process, from initial concept development to final installation, ensuring timely delivery and adherence to project budgets.
• Client Collaboration: Collaborate closely with clients, architects, and other stakeholders to gather requirements, present design concepts, and address project-specific challenges.
• Installation Coordination: Coordinate with installation teams to ensure accurate and timely installation of wayfinding elements. Monitor the production process, ensuring high-quality standards and adherence to design specifications.
• Quality Assurance: Experience of conducting site visits to assess the quality of installation and address any issues that may arise.
   

Preferred Qualifications and Skills:

• Bachelor's degree in Graphic Design, Industrial Design, or a related field.
• Minimum of 10 years of experience in wayfinding design, with a strong focus on large-scale projects.
• Proven experience in managing and executing wayfinding projects in the Middle East or Singapore.
• Proficiency in design software, including Adobe Creative Suite (Illustrator, Photoshop, InDesign), AutoCAD, SketchUp and Revit preferred.
• Strong understanding of materials, production techniques, and installation methods.
• Excellent communication and presentation skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and problem-solving skills.
• Knowledge of local regulations and standards for signage and wayfinding.
• Fluency in English.

Job Responsibilities

• Assist Hotel GM in managing the day-to-day operation of the hotel.
• Provide courteous and efficient service and if possible to comply with each and guests' request.
• Familiar with rates in the hotel and their availability status; up-sell whenever possible.
• Ensures that all Front Office staff with guest contact responsibility is well-mannered and groomed as per company standard at all times.
• Ensures Housekeeping team maintain the guideline of Hotel cleaning standard & procedures.
• Resolves issues pertaining to guest’s negative feedback and manages the complaint effectively to maximize guest satisfaction and communicate to Management for any necessary follow up.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Job Requirements

• Minimum with GCE 'O' Level
• Cert in Hospitality or Tourism management will be an advantage.
• Minimum 5 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations / Housekeeping in a hotel.
• Well-developed communication and customer relations skills.
• Exceptional customer service skills and proven problem-solving skills.
• Strong Leadership qualities including professionalism and excellent presentation.
• Good planning and execution skills with ability to be persistent while focusing on detail elements of tasks.
• Mature, meticulous, resourceful, organized and able to work independently.
• Chinese speaking will be an advantage, as our corporate office based in China, as well as email communication in Chinese with China clients.
• Able to work on rotating shifts and on weekend/PH

Company Background:
OOm Group comprises two distinct entities: OOm Marketing Agency and OOm Institute. OOm Marketing Agency is dedicated to providing innovative digital solutions and impactful strategies to drive client success. OOm Institute focuses on education and training, fostering industry-leading skills and knowledge. Together, we’re committed to excellence, growth, and building a diverse team that shares our passion.

Job Overview:
As an In-House Talent Acquisition Specialist at OOm Group, you’ll play a crucial role in identifying and securing top talent, helping shape a team that aligns with our organizational goals and values. You will lead recruitment strategies, actively source candidates, conduct interviews, and partner closely with hiring managers to fulfill their hiring needs.

Key Responsibilities:

Recruitment Strategy

• Develop and implement targeted recruitment strategies to attract high-quality, diverse candidates.
• Collaborate with hiring managers to understand hiring needs and craft comprehensive job descriptions.
• Leverage multiple recruitment channels, including job boards, social media, professional networks, and employee referrals.

Candidate Sourcing and Screening

• Proactively source candidates from various platforms, industry databases, and networking events.
• Review resumes, assess applications, and pre-screen candidates to shortlist top talent.
• Conduct interviews to evaluate candidates’ skills, experience, and cultural fit.
• Partner with hiring managers to prepare competitive job offers and negotiate terms with selected candidates.
• Manage the background and reference check processes for successful candidates.

Recruitment Metrics and Reporting

• Track and report on recruitment metrics, such as time-to-fill, cost-per-hire, and candidate conversion rates.
• Provide monthly recruitment reports, including budget allocation for recruitment channels and tools.
• Analyse recruitment data to identify improvement opportunities.
• Offer insights and recommendations to refine talent acquisition strategies and enhance hiring outcomes.

Job Requirements

• Min. 1 - 2 years of experience in either Agency or In-House recruitment.
• Strong knowledge of recruitment best practices, sourcing techniques, and employment laws.
• Excellent organisational and time-management skills to juggle multiple priorities.

Interested applicants, click APPLY NOW or send your resume to [email protected].

The Opportunity

• This is an exciting opportunity to work for one of the leading banks.
• It is an opportunity for an experienced Social Media Manager to join their team
• Starts off as a 12 months contract

The Job

• Setting content strategy and driving engagement on our social platforms targeted at corporate clients. Develop and implement engaging social media content that aligns with the bank's brand and marketing goals, ensuring posts are optimised for reach and virality.
• Oversee the creation of multimedia content, including videos, graphics, and written posts, ensuring high-quality and engaging material that resonates with the target audience.
• Stay updated on the latest social media trends, fads, and platform updates to incorporate into the bank's social media strategy.
• Build and foster a community around the bank's social media channels by actively engaging with followers and responding to feedback.
• Utilise expertise in social media algorithms to adapt content strategies that maximise organic reach and engagement.
• Analyse social media metrics and translate insights into actionable strategies to improve performance, engagement, and conversion rates.
• Create, review, and post content in both English and Chinese to effectively engage a diverse audience.
• Work with cross-functional teams, including design and marketing, to ensure cohesive messaging across all platforms.
• Support marketing campaigns by generating content tailored for social media that enhances reach and campaign effectiveness.
• Regularly test new ideas and formats to stay ahead of the curve and drive continuous improvement.

The Talent

• Demonstrated experience in social media management and content creation. Experience working with financial institutions is a plus. Familiarity with the use of various AI tools in content production.
• Strong understanding of backend algorithms for major social media platforms (e.g., Instagram, Facebook, LinkedIn, TikTok, WeChat).
• Proven ability to create content that captivates and drives engagement.
• Data and results-oriented with the ability to analyse key performance indicators and make data-driven decisions.
• Excellent command of spoken and written English and Chinese to liaise with Mandarin speaking clients.
• Strong social media following that reflects knowledge and execution of successful content strategies.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Social Media Manager
• All shortlisted candidates will be contacted

Amos Tan Jun Han

EA Licence Number: 91C2918

Personnel Registration Number: R23113385

Requirement :

- Can commit 3 months minimally

- Can work 3 -4 days per week as per roster ( means can’t choose)

Salary : $12/hr

Working Days : 4-5 days as per roster, must be able to work through weekends

Timing : 10am to 4pm / 4pm to 10pm / 10am to 10pm (subjected to changes)

Working hours : Float Around 3 Location

• 313 Somerset

• Raffles City

• Bugis

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Specialist Recruiter

CEI Reg No: R25126657

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