•Handle emails and phone calls enquiries such as account opening and general account / transaction-related enquires / issues
•Deliver excellent customer service, provide prompt and accurate advice to clients/advisors with the aim of achieving first call resolution
•To make following up calls/emails to customers/advisors on account opening applications /Transfer requests/3rd party payment
•Call verification to update client details, form amendments and reset password for accounts etc.
•Other ad-hoc admin and follow-up tasks assigned
•Attend to walk-in customer at our customer service centre
•Work closely with various departments and other CS team members
Elsa Fontanne (CEI No. R24124496)
Recruitment Consultant
Contact Number: 67860100
Email Address: [email protected]
Recruit Express Pte Ltd / EA Licence No: 99C4599
We regret only shortlisted candidates will be contacted