Responsibilities

• Teach and conduct cooking classes with patience and professionalism
• Execute and supervise the day to day operations of the cooking studio
• Maintain the cleanliness of the studio thus providing a positive learning environment
• Be part of the team to prepare lesson plan for cooking classes
• To be proactive in keeping food costs within the allocated budget and seek improvements to reduce food wastes
• Be punctual and well prepared with required ingredients and tools before the class begins
• Any other assigned ad-hoc duties and operations duties.

Qualifications & Requirements

• Diploma/Degree Holder in relevant field
• WSQ Advanced Certificate in Training and Assessment (ACTA) is an advantage
• Relevant experience in area of specialization (Eg: Korean, Asian)
• Competence in delivering the cooking classes
• Ability to devise recipes and maintain culinary standards
• Relevant experience in area of specialization is a plus (Eg: Korean, Asian)

Position Summary

We are seeking a motivated and results-oriented individual to join our team. This role focuses on growing customer base and driving business growth in the car rental industry. Key responsibilities include finding new business opportunities, building customer relationships, and creating strategies to increase market share and revenue.

Key Responsibilities

New Business Development:

• Identify and target new clients, including both corporate and individual consumers.
• Utilize various platforms for lead generation and brand awareness.
• Develop strategies to attract new customers and expand market presence.

Relationship Management:

• Foster long-term client relationships to ensure repeat business.
• Provide personalized rental solutions and product recommendations based on client needs.

Sales & Revenue Generation:

• Achieve and surpass sales targets.
• Develop and implement promotional strategies and seasonal offers.
• Negotiate terms and pricing for corporate and long-term rentals.

Market Insights:

• Conduct research on customer needs, industry trends, and competitors.
• Share insights with the team to identify growth opportunities.

Marketing & Brand Promotion:

• Collaborate with the marketing team to develop and launch advertising campaigns and promotions.

Customer Service & Support:

• Serve as the primary contact for customers, ensuring a smooth rental experience.
• Address customer issues and concerns to ensure satisfaction and seamless rentals

Qualifications

Education: Diploma in any field

Experience: Experience not required. Must possess Class 3A driving license (with minimum 1 year experience)

Skills:

• Strong negotiation, presentation, and communication skills.
• Ability to build and nurture client relationships.
• Proficient in MS Office Suite.
• Knowledge of the car rental industry, fleet management, and market trends is a plus.
• Able to converse fluently in mandarin

Personal Attributes:

• Self-motivated with a proactive approach to sales and problem-solving.
• Results-driven and able to work independently to achieve goals.
• Strong organizational and time-management skills.
• Customer-focused with excellent interpersonal skills.

Responsibilities:

• Recommend hairstyle, haircuts according to customers' face shapes and their preference
• Handle customers' needs with the best of abilities to design and create
• Wash, blow, cut, trimming, treatment, color, rebonding, head spa, bleaching
• Study the condition of hair e.g. oily hair or dry scalp etc.
• Shave and shape beards and mustaches
• Perform shampoo, rinse, condition and dry hair processes
• Operate salon equipment
• Demonstrate and sell hair care products and cosmetics

Qualifications & Requirements:

• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Relevant experience in the beauty industry
• Knowledgeable in the different hair types
• Can withstand long periods of standing

JOB SUMMARY / JOB OVERVIEW:

The Marketing Manager is responsible for managing activities to create, communicate, deliver, and exchange offerings that have value for customers, clients, partners, and other stakeholders that the company considers as important to achieve business goals. He/She utilises marketing as well as market research and analysis to drive the formulation of marketing strategy and planning.

He/She plans and oversees a broad range of initiatives including product and business service launches, advertising, email efforts, events, and social media communications. The Marketing Manager oversees the production of all promotional materials and marketing campaigns.

DUTIES & RESPONSIBILITIES:

• Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
• Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
• Conducts an analysis of the effectiveness of marketing campaigns
• Interviews, hires, and trains marketing staff members
• Establishes marketing goals based on past performance and market forecasts
• Oversees current offerings and comes up with initiatives for new products or services
• Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
• Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
• Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
• Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
• Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
• Works within the department budget to develop cost-effective marketing plans for each product or service
• Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
• Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
• Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
• Plays an active role in improving the development of customer database
• Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
• Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
• Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

We are looking for a Part-time Receptionist / AAdministrator who is excited to work in a dynamic, positive and highly motivated team!

Location : 545 Orchard road Singapore 238882, Far East Shopping Centre #16-10

Work schedule

• Monday - Friday : 9:30am - 1:30pm / 3:30pm - 7:30pm
• Saturday 9:30am - 5:00pm
• Sunday 9:30am - 5:00pm

(Work hours could be flexible.)

Payment : $12 per hr

Job scope:

• Manage school’s portal site as well as related CRM duties.
• Communicate with parents/students/potential students through calls, WhatsApp and email.
• Receive and welcome parents and students.
• Introduce and promote our school classes to parents.
• Onboard new students and collection of tuition fees.
• Open and close the school, and ensure the premises are secure.
• Perform cleaning duties, maintaining a clean and tidy environment.
• Any ad hoc basis as assigned by superior.

Requirement:

• Service minded with very strong communication skills.
• Excellent command of written and spoken English
• Strong computing knowledge and proficiency in Google drive.
• Detail-oriented & meticulous
• Must love children and be comfortable working around them.

What you will get:

• A positive, happy environment working for students & appreciative parents who are all motivated!
• A fulfilling work experience bringing true value & joy to kids, adult students and parents.
• You will learn a lot in terms of accounting best practices, operations running and how to manage a school

Application: Interested candidates are invited to apply, please fill out the attached Google form (https://forms.gle/puBGCTMAzuL8JpYW7)

• Please note that only shortlisted candidates will be notified via email.

Responsibilities

• Responsible for corresponding solution planning and design, technical proposal write up, business quotation & presentation, solution clarification, etc.

• Work closely with customers, engineers and vendors to address and track end-to-end solution related issues

• Provide consultation to upstream and downstream wireless presales and post sales and technical strategy planning.

• Conduct technical workshop with customers, work closely with services team for project delivery.

• Responsible for project tasks assigned and to handle the tasks well within the given schedules.

• Provide coaching and mentoring for junior engineer(s), to ensure that the knowledge transfer is smooth and junior engineer(s) always perform up to company expectation.

•

Requirements

• Candidate must possess at least a Bachelor’s Degree with major in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.

• Minimum 3-5 years of working experience in wireless telecom industry (LTE/NR/EPC).

• Good knowledge in LTE/LNR system (eNodeB/gNodeB, BSC/RNC,EPC etc)

• Vendor or Operator experience is essential.

• 5G marketing background or FWA related experience is required

• Have a good understanding on the operator's network technology and network basic knowledge; experience in 5G project operation is preferred

• Possesses good solution communication and presentation skills; more skilled work experience in solution sales is preferred

• Team player, self-motivated, result-oriented and highly independent, good presentation and negotiation skills.

• Ability to communicate bilingually in Mandarin and English is essential in order to liaise with Chinese speaking head office, stakeholders, counterparts and customers

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

Responsibilities:

• Presale support including quote, network design, proposal, pre-sales testing support, etc.
• Responsible for organize, reply, clarification the tender/bidding.
• Establish and maintain good customer relationship; seek out, identify, develop and close business opportunities with key service provider accounts.
• Collect and analyse all marketing information to complete market insight and ensure product competitiveness.
• Manage all activities and coordinate between Huawei and our service provider accounts; produce and deliver formal business proposals and presentations to promote full range of Huawei Technologies solutions to defined customers.
• Identify key customer requirements and coordinate with Product Management and Engineering to ensure that these requirements are implemented in the products.
• Create co-operative business plans with service providers and their partners, help to define new business models and support product features.
• Identify, quantify and recommend action plan to address new business opportunities according to overall strategy.

Requirements:

• Minimum Bachelor Degree in Electronic & Electrical Engineering/ Telecommunication/ IT or equivalent qualification.
• Good knowledge in the fields of Core Network including: 5G, VoLTE etc.
• Good understanding of customers’ needs in order to design the desired solution.
• 3 years of related product technical pre-sales working experience in ICT industry.
• With tender/bidding project experience.
• With proven ability to partner with service providers and develop new business models for service subscribers using new technologies.
• With proven ability to manage customer accounts in cooperation with Sales management& proven record of sales target.
• Detailed knowledge of carrier business models and service management strategies.
• Excellent collaboration skills with different levels of people & dept (Product Management, Engineering, Marketing).
• Creative and with good problem solving skill.
• A result oriented person and willing to accept new challenges.
• Good English communication and writing skills. Ability to communicate bilingually in Mandarin and English where Mandarin is essential to communicate with colleagues in the head office in China.

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

Responsibilities

• Logistics for the meetings are well coordinated and materials are disseminated accurately on a timely basis

• Collaborate with the senior leadership to develop and refine strategic plans for the four key transformations.

• Conduct research and analysis to identify best practices and innovative approaches in each transformation area, where necessary.

• Work with workgroup leads to establish and oversee cross-functional workgroups for each transformation area.

• Define clear roles, responsibilities, and expectations for workgroup members.

• Facilitate productive discussions and decision-making processes within workgroups.

• Ensure the development of comprehensive roadmaps and action plans for transformation initiative.

• Work with workgroups and ensure the setting of SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals and objectives for the transformation initiatives.

• Develop key performance indicators (KPIs) to measure progress and success.

• Ensure targets are reasonable, achievable, and aligned with overall organizational objectives.

• Coordinate and oversee for the smooth implementation of transformation initiatives.

• Identify and mitigate potential risks and challenges to implementation.

• Regularly report on progress, challenges, and successes to reporting officer.

• Develop and execute comprehensive change management strategies for transformation initiative.

• Conduct focus group discussions and engagement sessions to gather feedback and insights from employees at all levels by phrases.

• Analyze feedback and develop action plans to address concerns and improve implementation.

• Track and ensure closure of open matters and action items identified during engagement sessions.

• Organize and lead campaigns to improve organizational culture and drive adoption of new initiatives.

• Build and maintain strong relationships with key stakeholders across the organization.

• Communicate transformation goals, progress, and impact to various audiences effectively.

• Collaborate with internal communications teams to develop and disseminate transformation-related messages.

• Regularly assess the effectiveness of transformation initiatives and recommend improvements.

• Stay informed about industry trends and best practices in organizational transformation.

• Identify opportunities for innovation and process improvement within the transformation initiatives, if any.

• Schedule of meetings

• Collate meeting agenda

• Facilitate meetings

• Follow up on matters of arising

• Administrative support for committee

• Perform other assigned task by reporting officer.

Requirements

• Degree from a recognised institution, MBA/MHA will be advantageous.

• Minimum 2 years of administrative experience working in large organizations, particularly in secretariat and project coordination works.

• Project management experience

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Specialist Recruiter

CEI Reg No: R25126657

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Jobs Responsibilities

• Reviewing and checking for completeness of CDD information and supporting documentations for new and existing customers (periodic review) and performing risk assessments in line with the bank’s AML and KYC Policies and Procedures.
• Manage KYC / CDD trigger events and reviews and ensure appropriate actions
• Perform name screening and searches on prospective customers and existing customer base
• Review and check for completeness of maintenance of static information for batch screening including clearing of alerts.
• Maintenance of customer lists and records.

Job Requirements

• Min. 3-5 years of KYC experience in Private Banking space

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

About the Role:

• Interpret imaging results to diagnose illnesses and injuries.
• Assess patient needs to select suitable radiographic techniques.
• Perform a range of radiographic exams, producing high-quality images.
• Support complex radiological exams with radiologists and senior staff.

What You’ll Bring:

• Qualifications: Diploma/Degree in Radiography/Sonography.
• Registration: Registered with the Allied Health Professions Council (AHPC), Singapore.
• Experience: Previous experience in radiography and/or sonography.
• Patient Care: Compassionate approach, focused on providing comfort and clarity to patients.

What’s in It for You?

• Work-Life Balance: 5-day work week with office hours.
• Central Location: Conveniently located for easy commute.
• Comprehensive Benefits: Competitive salary, performance bonuses, healthcare benefits, and staff privileges.

Join us to make an impact with your skills in a fulfilling, patient-focused role. Apply today!

We regret to inform only shortlisted candidates will be notified.

Enoch Cheong

Consultant |R21100787|

CREW by HRnet
HRnet Ventures Pte Ltd (E.A. 24C2435)

Company Description

SoGoodK Pte Ltd is a curator of premium Korean products based in Singapore. Specializing in importing fine Korean goods ranging from fresh produce, Premium gift sets, Seafood, and more, SoGoodK brings the best of Korean quality and innovation to global markets. The company offers a curated selection of products that meet the highest standards of excellence, enhancing customers' lives with top-tier products.

Website: www.sogoodk.com

Role Description:

This is a full-time, on-site position for an Office Administrator at SoGoodK Pte Ltd, an online Korean e-commerce company specializing in premium fruits, seafood, and other high-quality products. The Office Administrator will be responsible for managing administrative tasks, responding to customer service inquiries, ensuring smooth office operations, and assisting with basic accounting responsibilities.

Qualifications:

• Strong communication and customer service skills
• Proficiency in administrative tasks and office management
• Basic knowledge of accounting principles
• Excellent organizational and time-management abilities
• Skilled in using Microsoft Office suite
• Ability to work both independently and as part of a team
• Prior experience in a similar role is a plus
• Relevant certification in Office Administration or a related field is an advantage

Who we are:

minden.ai is a technology venture founded by Temasek in strategic partnership with DFI Retail Group and coalition partners Breadtalk Group, DBS Bank, PAssion Card, Mandai Wildlife Group, Singtel, Great Eastern, FoodPanda and GoJek.

We are on a mission to redefine how brands engage with their customers through the power of machine learning and artificial intelligence. We are building a next generation insights-driven platform to serve millions of customers and merchant partners across Southeast Asia.


The way we work:

At minden.ai, our culture is the foundation of everything we do. We believe in the power of teamwork and collaboration. We are continuous learners and commit to stay ahead of the curve to drive positive change in our industry. We do not settle for mediocrity without our best effort. We do our best to create the greatest value for our customers' long term success.

As a Product Designer, your responsibilities will include:

• collaborate with stakeholders to define clear product goals and requirements for the yuu App, addressing consumer, partner and business objectives
• conduct user research, analyzing user feedback and usage data to identify key opportunities for product enhancement and innovation
• reate wireframes, hi-fidelity mock-ups and prototypes to visualize design concepts and user interactions
• enhance designs iteratively incorporating stakeholder and consumer feedback to refine and optimise the user experience
• work closely with all departments and Engineers to ensure designs are implemented accurately while upholding adherence to brand guidelines or style guides
• stay updated on latest trends, best practices and emerging technologies continuously applying new learnings into your work

You will be an ideal candidate if you have:

• At least 3 years of experience in product design, demonstrating a track record of delivering impactful digital products or features from concept to launch
• Exceptional visual design skills with a keen eye for detail and proven ability to create visually stunning designs and intuitive user interfaces that drive user engagement
• Proficiency in animation and prototyping tools to effectively demonstrate design concepts and interactions
• Experience in conducting user research and translating research insights into product features that had proven impact
• Proven ability to solve complex design challenges taking into account desirability, viability and feasibility considerations
• Strong communication skills, capable of articulating design decisions clearly and effectively to various stakeholders to foster alignment an
• Proficient in industry standard tools including Figma and Adobe Creative Suite

You will be required to submit your design portfolio, which consists of your design work when applying for this role. We will not be able to proceed with your application if the portfolio is not attached in the application.

Who we are:

minden.ai is a technology venture founded by Temasek in strategic partnership with DFI Retail Group and coalition partners Breadtalk Group, DBS Bank, PAssion Card, Mandai Wildlife Group, Singtel, Great Eastern, FoodPanda and GoJek.

We are on a mission to redefine how brands engage with their customers through the power of machine learning and artificial intelligence. We are building a next generation insights-driven platform to serve millions of customers and merchant partners across Southeast Asia.

The way we work:

At minden.ai, our culture is the foundation of everything we do. We believe in the power of teamwork and collaboration. We are continuous learners and commit to stay ahead of the curve to drive positive change in our industry. We do not settle for mediocrity without our best effort. We do our best to create the greatest value for our customers' long term success.

We are seeking a Senior CRM Executive who demonstrates a deep understanding of the company's product, be able to identify consumer touch-points and propose actionable items to meet customers' needs. The ideal candidate should possess strong research and communication skills, be highly organised, detail-oriented, and capable of managing multiple projects simultaneously.

As a Senior CRM Executive, you will:

• Collaborate with cross-functional teams (Product & Engineering, Marketing, Partnership) for effective GTM strategies
• Participate in CRM planning and executing CRM & campaign programs
• Drive platform retention, loyalty, engagement and usage metrics (e.g. CTOR)
• Manage user segmentation, communication delivery (emails, push notifications, etc) and performance evaluation
• Conduct comprehensive experiment throughout the customer lifecycle to identify successful strategies for funnel conversion and customer engagement
• Coordinate analysis of industry trends to meet business objectives
• Create hypotheses, run A/B tests or other experimentations and apply basic statistics to improve campaign performance
• Spike the CRM applications to better plan and implement the campaign

You will be a great match if you have:

• Minimum 3 years of experience in CRM or BA roles
• Proficient in delivering campaigns and managing automation with rigorous A/B testing (or other different experimentations before)
• Sensitive to numbers, logical thinking and analytical skills
• Proven track record of using data and analytics tools to increase performance and enhance customer experience
• Excellent project management and communication skills
• Experience in SQL or HTML is an advantage
• Familiarity with CRM software (e.g. Braze) is a plus
• Familiarity with Design software (e.g. Figma) is a plus
• Demonstrates a strong sense of ownership, responsibility and commitment
• Self-directed learner with a motivated attitude
• Quick to adapt to ever-changing and volatile market conditions
• Interest in and familiarity with financial news preferred
• Strong ownership of grey areas

• Organize and schedule board meetings and agendas.
• Record meeting minutes and maintain board records.
• Ensure compliance with governance laws and policies.
• Oversee and advise on data protection compliance.
• Develop strategies to improve board effectiveness.

Requirements:

• Minimum Deg in Law/Business Administration with professional qualification in corporate governance.
• At least 8 years of relevant working experience.
• Prior working experience in legal will be an advantage.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Responsibilities:

• Handle customers needs with the best of abilities to design & create hairstyle, provide hair scalp treatment, single hair color & double hair color, mud treatment, re-bonding, head spa, bleach hair, shampoo & blow
• Handle equipment in the salon
• Oversees and manages salon inventory, involve in salon promotions, events & roadshow
• Create & enhances a good relationship with the customers and keep track of their appointments
• Excellent knowledge of the beauty therapy industry and always have an up-to-date skill set
• Provide professional training to new staff
• Ability to deal with difficult salon situations such as client complaints

Qualifications & Requirements

• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Relevant experience in the beauty industry
• Knowledgeable in the different hair types
• Self-motivated and able to multitask
• Possess excellent communication & interpersonal skills
• Presentable with professional skills
• Self-motivated and able to multi-tasks
• Confident and dynamic personality

Responsibilities:

• Recommend hairstyle, haircuts according to customers' face shapes and their preference
• Handle customers' needs with the best of abilities to design and create
• Wash, blow, cut, trimming, treatment, color, rebonding, head spa, bleaching
• Study the condition of hair e.g. oily hair or dry scalp etc.
• Shave and shape beards and mustaches
• Perform shampoo, rinse, condition and dry hair processes
• Operate salon equipment
• Demonstrate and sell hair care products and cosmetics

Qualifications & Requirements:

• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Relevant experience in the beauty industry
• Knowledgeable in the different hair types
• Can withstand long periods of standing

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Job Description

• To assist in menu development from sourcing of ingredients to the final plating. Innovation, uniqueness and current trends should be take into consideration so as to meet current market demands.
• To source for high quality and fresh ingredients as well as cooking instruments required.
• Ensure that usage of ingredients are optimised, and that food wastage in the restaurant is kept at a minimal.
• Cost management and budgeting
• Tasting of final dishes to provide constructive comments to elevate quality.
• To educate fellow kitchen staff on best practices, culinary knowledge as well as techniques. Hygiene and food safety practices are also required.
• To educate front-of-house staff on recommendations to be suggested to customers, such as best food and beverage pairings.
• Provide feedback on the overall ambience and layout of the restaurant so as to ensure performance efficiency and customer satisfaction
• Take part in special events and curate time-limited menu
• Undertakes any other duties and ad hoc related roles as the business requires

Qualifications & Requirements:

• Bachelor in relevant field of study
• Basic food hygiene & Workplace Safety & Health for Food Operation Certificate
• Ability to work well in a team
• Excellent listening and communication skills as well as multi-tasking skills.
• Passion for delivering great food and service.
• Available to work shifts during weekends and holidays

To lead sales team in achieving their revenue and cost objectives

To monitor the sales performance of travel agents, by providing service and support related to FIT (Free Independent Traveller) and groups movement

Manage enquiries from key corporates and agents

Generate new sales leads and maintain relationships

Communicate and liaise with HQ on fares, policies and reports

Manage sales tracking reports, contracts, group bookings, client communications and pricing information

Support and assist customer related issues

This position reports to the Museum Assistant Manager and the Museum Fundraising committee and will look after the fundraising, events, community development and partnership development aspects for The Private Museum, which is a registered charity and non-profit organisation. This will include the fundraising strategies, planning and execution of fundraising events, pitching to donors/sponsors, donor engagement, preparation of marketing materials, partnership development strategies etc.

Specifically, the candidate will be engaged in the following:

Key Responsibilities

1. Fundraising Campaign Support

• Assist in the planning and execution of fundraising campaigns, including the Charity Golf and Annual Gala.
• Help disseminate fundraising materials such as appeals, event invitations, and thank-you letters.
• Track donations and sponsor commitments, updating internal systems and databases.

2. Event Coordination & Logistics

• Assist with event planning, coordination, and logistics for fundraising events and venue hire bookings.
• Assist in organising museum tours and public outreach programmes.
• Provide on-site support during events to ensure smooth operations.

3. Donor & Sponsor Support

• Help identify new potential partners and sponsors, providing research and outreach support.
• Assist in maintaining relationships with existing donors and sponsors
• To assist Museum Director and Manager in pitches to secure funding

4. Administrative Support

• Provide administrative support in the management of donor databases and maintain accurate records.
• Monitor and report on Fundraising progress, helping track goals and key metrics.