Job Description:

• Proactively identify and connect with potential candidates using innovative sourcing techniques and channels.
• Conduct engaging interviews (both face-to-face and online) to understand candidates’ skills, aspirations, and potential fit.
• Manage and coordinate seamless interview scheduling and logistics for candidates and hiring managers.
• Collaborate with HR executives to meet recruitment objectives and ensure a smooth hiring process.
• Take ownership of various administrative tasks to support the team’s goals and operations.

Job Requirements:

• Degree in any discipline – we value your potential, not just your background!
• Strong organizational skills to manage multiple tasks and timelines effectively.
• Excellent communication skills to build rapport with candidates and stakeholders.
• No prior experience required – we welcome all who are eager to learn and grow!

All qualified applicants, please send in your resume to

[email protected]

Alvin Lee Peck Keong (R1104781)

Recruit Express Pte Ltd (99C4599)

A leading global brand in the luxury timepiece industry is seeking an experienced Workshop Supervisor to oversee and manage their after-sales workshop in Singapore. This is an exciting opportunity to work with a prestigious company that values precision, quality, and technical excellence.

Responsibilities:

• Oversee the daily operations and repair workflow of the After Sales department.
• Provide expert diagnostic analysis and technical guidance to facilitate client communication and enhance repair efficiency.
• Manage the repair process, ensuring optimal flow, priority handling, and adherence to timelines.
• Work closely with the technical team to repair watches, aiming to meet productivity and global KPI targets.
• Monitor and drive daily technical production, motivating the team to maintain high performance.
• Ensure all repairs meet quality standards, following company methods and technical guidelines.
• Utilize ERP software to manage workshop tasks and ensure data integrity.
• Align local repair activities with global After Sales Service policies.
• Maintain a clean and safe workspace, adhering to health and safety regulations.

Requirements:

• Diploma in watchmaking (WOSTEP or equivalent).
• At least 3 years of experience in a similar role within the industry.
• Strong technical expertise in watch repair and mechanism analysis.
• Strong attention to detail and excellent hand-eye coordination.
• Ability to meet productivity targets and deadlines with strategic planning.
• Skilled in problem-solving and handling complex technical challenges.
• Excellent communication and relationship-building skills.
• Team-oriented with a positive work ethic.
• Proficient in English.

Interested applicant, kindly submit full-detailed resume to [email protected]

We thank all applicants for writing in. Only shortlisted candidates will be notified

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Location: West, North

Working hours: Min 3 weekdays, office hours

Job description:

• Review patients’ prescriptions and medication charts for appropriateness of drugs prescribed and perform interventions on drug-related problems.
• Dispense medications to patients, explaining the indications and side effects for drug therapy and instructions for administration. Where needed, you will provide drug information to other healthcare professionals.

Requirements:

• Possess at least a Bachelor’s Degree in Pharmacy/Pharmacology or equivalent
• Registered with Singapore Pharmacy Council
• Able to work in a fast-paced environment
• Good listening, written and communication skills

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

The Guest Experience Manager oversees the VIPs and concierge functions, ensuring compliance with hotel standards and creating memorable guest experiences. This role coordinates with various departments to anticipate and meet guest needs and is well-versed in product knowledge to provide informed recommendations. The Guest Experience Manager manages the team to deliver exceptional service, fostering a welcoming environment and ensuring a seamless and personal guest experience.

Task and Responsibilities:

Guest Experience Operations:

• Be Knowledgeable about all VIPs in-house, hotel functions and special events.
• Collect as much feedback information on VIPs as possible (on daily basis) by checking e.g website, Opera PMS and distribute this information within the hotel to all relevant departments by e.g daily guest fact sheets/reports and ensure information is updated in the guest profile.
• Liaise with DOR and FOM, to prepare tailor-made guests’ itinerary when appropriate and coordinate VIP greetings and departures- ahead of time.
• Prepare requests for VIP amenities and ensure communication within all departments for proper delivery, proper placing and look, tracking, and retrieval.
• Welcome and greet guests, provide property tours, share the knowledge of our brand.
• Ensure repeat and VIP guests receive appropriate service and their requests are fulfilled.
• Address guests' complaints and requests in a polite and efficient manner.
• Maintain a record of all complaints, feedback, and requests, follow up and inform concerned operating departments.
• Walking public areas and ensuring guests are having a great experience.
• Oversee Quality program. Conduct meetings with corresponding departments. Review and respond to guest reviews.

Maintaining Concierge Operations:

• Oversee day-to-day operations, ensuring quality standards and customer expectations are met.
• Develop specific goals and plans to prioritize, organize, and accomplish tasks.
• Keep the concierge team focused on critical operational components to drive guest satisfaction and achieve financial targets.
• Establish and maintain a comprehensive database for restaurants and local attractions for team use.
• Build and maintain relationships with local attractions, restaurants, and businesses to enhance guest experiences.
• Providerecommendations and arrange services for guests, including car rentals, transportation, office services, beauty services, babysitting, repairs, and shopping.

Job Requirements:

• A diploma in Hospitality is a plus.
• Minimum of 5 years in Front Office or Concierge experience in a similar capacity, preferably in a luxury hotel environment.
• Knowledgeable about the city, tours, and excursions to refer guests to various tourist destinations.
• Possess a professional disposition with good communication and interpersonal skills.

• Set up billing process with landlords
• Verify and process invoices from landlords for payments
• Raise billing instructions for invoices to corporate customers
• Prepare monthly reports for customers and landlords
• Take ownership of payment process to ensure prompt payment to landlords
• Coordinate with landlords / internal teams for meter reading / consumption verifications
• Coordinate and attend team meetings
• Maintain and update marketing collateral
• Any other duties as and when assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job description

To support the Department’s Assistant Manager/Manager in the following matters:

• Development and review of the strategy and ensure alignment with the Ministry of Health (MOH) strategic objectives and priorities.
• Develop, update and maintain a hospital-wide performance management framework
• Facilitate strategic dialogues with cluster stakeholders on the renewal of the Master Framework Agreement by collating, reviewing, and aligning benchmarks of key hospital priorities and performance indicators at management level platforms, including but not limited to Senior Management Meeting (SMM);
• Work through Family Groups, Departments and other key stakeholders to translate hospital/zonal-level priorities and performance indicators into effective Family Group level communications and action plans;
• Perform a periodic review of key performance indicators and take pre-emptive action with relevant stakeholders;
• Promote programme evaluation as a critical enabler of the hospital performance evaluation framework.
• Facilitate hospital-level efforts that help advance and communicate Value Strategy
• To support department leadership in the management of the funds available to support the strategies
• To facilitate engagement of key stakeholders and leaders to identify strategic initiatives and programmes for funding.
• To provide support to key events organized and run at the divisional level

Requirements

• Minimally degree in any discipline

Interested candidates, kindly send a copy of your resume to: [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

3 working days per week.

Working hours are from 8.30 am to 6.00 pm (1 hour break for lunch).

Job Responsibilities:

1. Recruitment (not limited to) which includes preparing job description, posting of job vacancies, reviewing resumes, coordinating, scheduling the interviews, conducting reference checks, following up with the hiring managers and notifying candidates of the interviews outcome.

2. Pre-onboarding arrangement such as pre-employment check-up.

3. Other administrative duties such as updating HR records, checking invoices, filing.

Qualifications:

-Minimum a Diploma in HR or Business Administration

- Prior experience in relevant fields preferred

-Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

-Excellent communication, written, organisational and interpersonal skills

Interested candidates, kindly send a copy of your resume to: [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

• Performing different types of massages, beauty treatments, and wellness therapies.
• Maintaining detailed records of massages, treatments, and therapies performed on each spa guest.
• Communicating with guest during massages to adjust massage techniques as required.
• Resolving guest complaints and reporting any accidents to the supervisor.
• Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.
• Explaining massages, treatments, and therapies to guests and providingsuitable recommendations as needed.
• Ensuring that the spa is adequately stocked with spa supplies and reporting shortages to the supervisor.
• Enquiring about guests' medical conditions and allergies before providing spa services.
• Able to work at weekend and public holiday.

• Assume the role of Event Lead for events
• Assist the Event Supervisor to organise and manage events with responsibilities for all administrative and logistical tasks including, where necessary, liaison with speakers and guests, flight and accommodation arrangements, vendors liaison, budget management, conducting of rehearsals and virtual test calls
• Monitor the progress of event planning and execution
• Ensure the event administrative and operational requirements are met
• Ensure compliance with company policies and regulations

Requirements:

• Diploma with 1-2 years’ relevant experience
• Strong communication, organisational and interpersonal skills
• Proficiency in MS Office applications
• Proficiency in virtual events software is preferred
• Knowledge of ITQ/ITT process for procurement of goods and services is preferred

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]

EA License No.:99C4599

At Duke Corporate Education, we empower leaders at all levels to be catalysts of change in their organizations and, ultimately, in society. By designing and delivering best in class advisory, leadership development and change management programs, we accelerate business leaders and their teams to build for the future. Our global team have an enviable track record of delivering some of the most scaled, impactful and innovative learning programs and leadership interventions in the world. With delivery in over 85 countries, we partner with clients to co-create the right solution for any level of leadership. Together, we transform leaders and business, creating sustainable impact at scale and speed.  

We are seeking a motivated Project Director to join our team in Singapore, to play a key role in developing and driving leadership development solutions for our clients. Our entrepreneurial environment will offer you significant opportunities for personal and professional development, and the freedom to excel. 

This role is office based and requires regular travel to client sites.

Responsibilities

Key responsibilities include:

• Translate client needs into impactful learning solutions.
• Produce and manage actionable project plans and drive progress towards deliverables.
• Manage project budget, contract, and timelines to ensure successful project completion.
• Build strong relationships with clients at senior levels, including multinational FTSE 500 organizations.
• Collaborate with internal and external stakeholders to ensure project progress and quality standards are met.
• Lead project teams, providing feedback, guidance, and support to ensure project milestones and goals are met.
• Prepare and deliver status updates and presentations to clients and internal teams.
• Identify, track, and communicate project risks and issues to drive resolution.
• Compile and analyze data to evaluate project performance.

• Experience in learning & development program design (preferably for Leadership Development) or consulting in a people related field

• Minimum 4 years of experience in project management. PM qualification preferred.
• Bachelor's degree in business or related field required.
• Strong communication and interpersonal skills, with a proven ability to build and maintain relationships with key stakeholders.
• Resilient and adaptable, comfortable working in a changing environment.
• Ability to lead, motivate, and influence project team members to drive success.
• Strong analytical and problem-solving skills.
• Demonstrated ability to manage multiple projects simultaneously.
• Experience with project management software and tools required.
• Must be able to travel regularly.

Duke CE is an equal opportunities employer and invites all applicants who meet the requirements to apply.

Jobs Responsibilities
• Assist in the issuance of policy contracts and endorsements;
• Assist in the issuance of policy adjustment, member movement;
• Responsible for premiums computation and experience refund;
• Ensure tax invoices/endorsement schedules/medical cards are issued timely;
• Liaise with direct clients/intermediaries on employee benefits related queries via phone calls or email;
• Ensure the accuracy of records entries & proper documentation;


Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Social Content Creator

As the Social Content Creator, you'll be working with one of our clients - one of the largest technology companies in the world and helping them with growing their social media credentials across different platforms and target audiences.

You will work closely with the APAC Marketing teams when designing and delivering effective social media marketing content and evergreen rollouts - from supporting the ideation, development and production of video features and formats while also contributing to the visual effects including motion graphics, digital animations and special effects. You will also stay abreast of current and upcoming social trends, using relevant content analysis to effectively identify opportunities and inform future content strategies. 

We’re looking for someone passionate about technology and social trends, who is well-versed in social media formats, and who has strong content and design skills. 

Role:

• You will be responsible for the ideation, development, and production of high-entertainment-value and on-brand social native content for our client, from storyboarding, art directing, copywriting, video creation, etc.
• You own the entire process and production of social video content, low-touch and at scale, from ideation of creative concepts, pitching them to the team and client, to editing and exporting them for publishing.
• You own the creation of dynamic and compelling visual effects animation, simulations, particle systems and shaders that meet all aesthetic, design and technical requirements for the project.
• Keep up to date with content-related digital and social best practices, and industry trends to identify opportunities for engagement 
• Build and drive new content ideas to meet social media targets and objectives, with effective presentation of ideas to internal stakeholders across countries and levels
• Ensure the client’s brand guidelines and voice are followed closely and remain consistent in the social content
• Collaboratively review scripts and briefs, providing creative input to develop comprehensive storyboards
• Stay on top of global and local design, effects and editing trends and proactively share these insights with the team to experiment and develop new innovative ways of telling the client’s brand story

You:

• 3+ years of experience creating awesome work for top brands, preferably with a mix of in-house and agency creative production experience, 
• Proficiency in using specific editing software packages, such as Adobe Premiere Pro, Adobe After Effects, or Final Cut Pro. 
• A good understanding of motion graphics, who knows your Adobe Creative Suite well, and you’re happy to bounce between all kinds of software (Photoshop and Illustrator) depending on the occasion. 
• An excellent storyteller who can create engaging, conversational, and culturally resonant editorial narratives through social content in a simple, coherent manner.
• Some knowledge and experience with colour grading and treatment are a huge plus.
• Proficiency in using recording equipment and shooting high-quality videos.
• Proficiency in producing high-quality visual effects.
• Solid project management experience and commitment to quality and attention to detail 
• Experience working with creative agencies and internal teams to drive media execution
• Passionate about working as part of a larger team to deliver on a common goal
• Exceptional verbal and written English communication and presentation skills and, ideally, fluent in another Asian language to support the projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

Responsibilities:

• To perform laboratory testing in clinical chemistry and immunoassays.

• To determine the acceptability of samples with guidelines and prepare specimens for analysis.

• To validate the accuracy of laboratory data.

• To evaluate the test results accurately in accordance with procedures.

• To Comply with regulatory guidelines and Standard Operating Procedures (SOPs).

Requirements:

• Bachelor’s degree in a biomedical or biological science from an accredited college or university.

• Minimum 2 years of working experience in a clinical laboratory will be preferred.

• Good analytical skills with attention to details.

• Able to work independently as well as a good team player with initiative and adaptive to changes

• Good planning and organizing skills.

• Good communication and interpersonal skills.

• Sunday and Public holiday duties occasionally required.

Interested candidates please send a copy of your resume in MS Word to:

[email protected]

EA Personnel: Valerie Yong Kian Fung (R1103704)

Company Reg. No 199601303W

EA Licence No. 99C4599

Location: Ang Mo Kio

Job Description:

• Assist the dentist during examinations and dental procedures (e.g., fillings, extractions, cleanings).
• Pass instruments to the dentist and manage the dental tools needed during treatment.
• Prepare patients for treatment by explaining procedures and ensuring they are comfortable
• Sterilize and maintain dental instruments, tools, and equipment to ensure proper hygiene and safety
• Seat and prepare patients for treatment
• Schedule patient appointments and confirm upcoming visits
• Manage patient records, ensuring they are updated and accurate
• Process patient billing and payment collections

Qualifications:

• Min N/O levels/Nitec/Diploma Holders

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!
Interested candidates, please submit your resume to [email protected]

Celine Liew
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

The Opportunity

• Our Client is a Global Semicon MNC industry
• They are currently looking Material/Production Planner

The Talent

• Min Diploma in any relevant field of studies
• Prior experience in Production/Material/Supply/Demand Planning is an added advantage
• Able to work efficiently and within deadline
• Proficiency in SAP will be an added advantage
• Candidates with or without experience are welcome to apply!

The Job

• Working closely in the Planning Team, coordinating with the Buyer, Production Team Leaders, Warehouse Teams
• Managing the full spectrum and cycle of Production Planning (High Mix)
• Managing large volume of parts and components for the Semiconductor machine and equipment
• In-charge of performing transactions using SAP
• Maintaining the Work Order release schedule, ensuring efficient coordination between manufacturing and the engineering department
• Analyse and be ready for shortages of parts
• Working closely with the Design and Engineering Team
• Handling Inventory Control
• Managing the Production Control

Next Step

• Simply click on 'Apply here' to drop your resume or email to [email protected]
• All shortlisted candidates will be contacted.

Edmond Lee
Direct Line: 8206 8857
EA License No: 91C2918
Personnel Registration Number: R23114813

We are seeking a dynamic Junior Data Engineer to join our Regional Data team to help foodpanda make smart, data-driven business decisions. We maintain data ingestion pipelines while creating and maintaining products and frameworks to empower teams to craft insights and build quality data products.

Responsibilities

• Architecting, defining, and building data pipelines to enable faster, better, data-informed decision-making.
• Ingesting first and third-party data sources into our petabyte-sized data warehouse.
• Curating and maintaining high-quality data assets so our data scientists and analysts can make informed decisions and create better products.
• Creating and maintaining tools that enable data consumers to use our data better.
• Collaborating with cross-functional teams to deliver high-quality data assets.

The primary objective of this role is to provide Health, Safety & Security (HSS) specialist services to our local offices and activities in APAC and to provide support to the global Head of Workplace Risk and Compliance.

The HSS Specialist will implement programs to manage HSS risk as well as meeting or exceeding local relevant regulatory requirements. They will provide technical expertise in multiple HSS disciplines and serve as an effective member of cross-functional project teams and office expansions by providing guidance on all HSS matters in design, risk assessment and incident investigation. 

Your Mission:

• Ensuring HSS compliance in the Wise APAC locations and being a core member of the Wise HSS internal audit team.

• Serving as the technical resource for HSS by providing regulatory guidance, training, and operational consultation to internal partners and external stakeholders.

• Supporting the Wise Head of Workplace Risk and Compliance to implement policies, procedures and projects at a global level.

• Implementing proactive programs to reduce injuries and illnesses and being accountable for HSS risk assessments in the APAC region.

• Providing HSS support and guidance to regional managers.

• Supporting and assisting the wider Workplace Team in the accomplishment of plans, objectives and agreed targets.

• Monitoring HSS performance in the APAC region and providing reports at site and country level.

• Acting as a core member of the Workplace Incident management team and responding to crisis and emergency situations relating to colleagues’ physical safety or security.

• Assisting Workplace Business Continuity Management (BCM) teams to respond to emergencies by providing specialist advice and assistance on all aspects of HSS.

• Supporting the development of Wise sustainability reports and participating in the ESG committee where appropriate.

What we offer

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.

A career that lets your passion shine

As Regional Director hotel performance Asia Pacific for Sofitel, MGallery & Emblems, you will lead the strategy across all luxury segments to execute revenue targets in alignment with the groups, visions & goals and values. Keys to the success of this role is the ability to collaborate closely with Operations and build trusted business partnerships in region with the support RSVPOs in all manner of hotel performance excellence with a focus on quality and commercial delivery as well as engage with Owners as required and Key Stakeholders in an ambassadorial capacity.

You will be based in Singapore and will report to the Global Head of Hotel Performance Sofitel MGallery Emblems.

As a role model within the regional commercial community, you will be responsible for developing the hotel commercial teams to release their full creative potential in achieving the highest possible revenue from properties within the SMgE region whilst simultaneously optimizing value and service for our clients.

RELATIONSHIPS

All Hotel Directors of Sales & Marketing Sofitel MGallery Emblems

All General Managers Sofitel MGallery Emblems          

All Marketing and Communication executives Sofitel MGallery Emblems

All ACCOR ± SVP ± VP Sofitel MGallery Emblems

All Revenue Managers Sofitel MGallery Emblems

All Accor Global & Luxury Sales Offices Worldwide

KEY SUCCESS FACTORS ARE THE FOLLOWING:

Provide strategic direction on driving hotel performance excellence, particular focus on sales delivery, loyalty contribution and TARS contribution.

Ensure credibility and attend owners meetings as required with the regional SVPO.

Assist in the recruitment and validate the appointment of senior sales, distribution and loyalty roles in hotels.

Contribute to the critical path to support new hotel openings /de flagging of hotels.

Coordinate with the whole Sofitel, MGallery Emblems team for assistance, as well as the broader Accor organization for sales, loyalty, distribution.

Be the interface to the global sales organization to ensure brand representation and production.

Strong coordination with luxury sales, including some tactical dedication actions for Sofitel, MGallery & Emblems.

AREAS OF RESPONSIBILITY

Strategy

You will contribute to the development of strategy for each hotel to achieve performance and excellence, together with Sofitel, MGallery & Emblems Commercial and Marketing teams and all stakeholders;

You will provide strategic direction, guidance and support on Sales & Marketing concepts and operational decisions for each hotel.

You will conduct bi-annual or as when required hotel business reviews for key assets;

Budget

You will actively participate in annual hotel budget and marketing plan process;

You will validate sales, loyalty pre-opening budgets and proformas in conjunction with Revenue.

You will manage new developments in region;

You will oversee the pre-opening Sales & Marketing function to support Managed and Franchise hotels.

Drive Performance & Quality

You will work with country Sales, Marketing, Ecommerce and Loyalty executives, as well as SMgE Commercial and Marketing teams to drive Topline performance and grow market share for key assets;

You will Support the VPO on all hotel CSR initiatives

You will Develop tactical campaigns that will help drive revenue, F&B, SPA, Meeting & Events

You will develop Performance Improvement Plan (PIP) commercial objectives together with finance, with necessary input and validation from all stakeholders;

You will monitor the hotel quality KPIs;

You will contribute to the quality and brand standards monitoring across all areas while on-property, informing where necessary relevant teams if action is required;

You will support SVPOs as required, responding to owner requests on performance or excellence topics.

You will analyze S&M competitive positioning and market trends in all markets;

You will help develop, with the central commercial team tactical plans within Sofitel MGallery Emblems (SMgE) SMDL teams to support hotels in need;

People & Relations

You will act as brand ambassador representing SMgE Brands;

You will have strong and effective interactions with Owners around sales & marketing performance and new projects;

You will participate in the hiring process of new S&M Directors for hotels, and maintain a list of talent with mobility potential;

You will build and maintain a network of key industry contacts

The Food & Beverage Operations Manager assists the Senior Assistant Director of Food & Beverage to lead the Food and Beverage operations, by ensuring and maintaining the strategic and tactical positioning as a world class operation. The position is responsible for supervising the overall success of the day to day operations by adhering to the standards, the long term positioning as well as achieving all established KPI’s in the areas of revenue/profit, cost and expense management, quality commitment, team morale, recruitment of the best international and local talent as well as ensuring and upholding the innovative and creative reputation of the division.

Primary Responsibilities

Oversees Daily Operations and Achieves Targets

• Supervises the overall daily operation and assures highest service and product standards are met to consistently exceed guest’s dining experience expectations in any of the hotel’s Food and Beverage venues.
• Assures that all managers in Food and Beverage are aligned and follows the strategic intent as set out by the Director of Food and Beverage.
• Walks all Food and Beverage front and back of the house areas regularly on a daily basis. Notes on any shortcomings and takes appropriate action.
• Spends majority of his time in operations.
• Daily communication with Culinary to ensure food prepared is of the agreed standard and consistent at all times.
• Ensures consistency of quality, taste, presentation, temperature of beverages served in all Food and Beverage Outlets.
• Ensures maximum creativity in all Food and Beverage presentation.
• Ensures application of procedures and regulations to team members concerning hygiene (HACCP or Food Safety)/Fire Safety/emergency procedures.
• Reviews daily financial reports.
• Shares information of operations to Assistant Director, Food and Beverage.
• Attends daily Food and Beverage Briefing, monthly Food and Beverage Meeting and other scheduled meeting for Food and Beverage department in the absence of Assistant Director, Food and Beverage.
• Maintains proper and adequate controls over purchase orders and requisitions.
• Reviews Food and Beverage Cost and ensures it is in line with budget and forecast.
• Converses with guests in restaurants and bars to solicit comments.
• Controls casual labour and overtime submitted by Managers before sending for approval.

Marketing Plan and Revenue Management

• Works closely with Senior Assistant Director of Food and Beverage to plan business strategy and reviews ongoing action plan progress.
• Establishes an annual promotional calendar and plans menu with Senior Assistant Director of Food and Beverage.
• Works closely with Marketing Communication on promotional strategies for the Food and Beverage department.
• Makes recommendations to the Management on other potential source of revenue.
• Ensures all reports generated are accurate before submission.

Management and Leadership

• Is a mentor and role model.
• Proactive, innovative with in depth Food and Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards via collaborative and enabling leadership style. Provides regular team meeting for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and show empathy to all team members.
• Coaches and trains the managers to prepare them to move to the next level.
• Reviews work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards of discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Regularly solicits feedback from Manager on performance of individual colleagues and/or personally observes colleagues performance.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Leads Food and Beverage recruitment together with Executive Assistant Manager, Food and Beverage.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.

Training, Learning and Development of the Team

• Streamlines all training requirements and ensures the Managers co-ordinate all arrangements for proper execution of instructions.
• Ensures colleagues are aware of hotel rules and regulations.
• Ensures colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skill and knowledge.

Other Responsibilities

• Develops own knowledge and skills to grow as business partner and leader.
• Ensures confidentiality of all matter.
• Performs any other duties that may be assigned by the Head of Department.
• Provides honest and fair feedback to the Director of F&B / Senior Assistant Director of F&B.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

• Provide exceptional customer service, ensuring a comfortable and enjoyable lounge experience, while assisting with enquiries, special requests, and complaints.
• Support lounge operations, ensuring cleanliness, comfort, and availability of amenities such as food, beverages, and seating.
• Assist passengers with lounge access, VIP services, and any specific needs, maintaining a calm and welcoming atmosphere.
• Monitor customer feedback, collaborate with lounge teams, and adhere to safety and security protocols to ensure smooth lounge operations.

Purpose:

The Associate works with the tax team to provide support on tax compliance services to a mixed portfolio of corporate and individual clients.

Core Responsibilities:

• Work with the tax team to provide support on tax compliance services to a mixed portfolio of corporate and individual clients.
• Support clients on the queries raised by the IRAS, including tax audits.
• Provide support to team in tax advisory and consulting assignments.
• Build and manage relationship with clients.
• Core responsibilities will include monitoring deadlines of a portfolio of clients and preparation work. 

Tasks / Duties:

• Liaise with clients or colleagues to collate the information necessary to prepare the tax computations and returns.
• Preparation of corporate and individual tax computations and returns.
• Liaise with IRAS and the client on tax related matters.
• Handle withholding tax returns, applications for Certificate of Residence and other matters in relation to tax.
• Provide support to team in attending queries issued by the IRAS.

Purpose:

The Senior Associate works with the tax team to provide tax advisory and compliance services to a mixed portfolio of corporate and individual clients.

Core Responsibilities:

• Work with the tax team to provide tax compliance services to a mixed portfolio of corporate and individual clients.
• Support clients on the queries raised by the IRAS, including tax audits.
• Assist with tax advisory and consulting assignments.
• Build and manage relationship with clients.
• Core responsibilities will include reviewing work done by junior members of the tax team.

Tasks / Duties:

• Review / preparation of corporate and individual tax computations and returns.
• Liaise with IRAS and the client on tax related matters.
• Handle withholding tax returns, applications for Certificate of Residence and other matters in relation to tax.
• Attending to queries issued by the IRAS.

Primary Objective

• Assist the Unit Head in managing day to day operations of Financial Team
• Support the implementation of bank’s projects and initiatives in the area of Financial Team
• Provide cross support to other units within Channel Operations as and when required
• Running day to day operations of Financial Team

Key Responsibilities

• Assist the Unit Head to supervise and manage the daily BAU of Financial Team
• Perform Maker and/or Checker role for the processing of financial transactions
• Ensure financial transactions are processed within agreed SLAs, KRIs and/or KPIs;
• Participate in regulatory/business enablement/process improvement projects, including providing requirements, UAT testing and implementation
• Train and mentor junior and new hires in the team
• Provide cross support to other units within Channel Operations as and when required

We are currently seeking a Sous Chef to assist our Executive Chef oversee the running of the  Kitchen. You will be responsible to ensure that all food services and procedures are consistent and follows the standards of service and ensure we are delivering our vision to be the trusted global hospitality group.

Job Description:

• He/she is responsible and accountable for the overall success of the F&B outlet.
• He/she will personally perform tasks and lead the culinary colleagues in daily operations.
• He/she will work towards continuously improving guest and colleague satisfaction which achieving financial and non-financial targets
• Provide functional assistance and direction to the kitchen daily operations
• Produce high levels of food quality to satisfy the needs of guests
• Ensure that all standard recipes are followed in the preparation process
• Ensure that all staffs are aware of the Safety policy of the section
• Instruct and delegate duties fairly and in an appropriate manner to the subordinates
• Control food cost and food quality in the kitchen
• Ensures compliance with food handling and sanitation standards
• Follow & Maintains HACCP standards
• To provide ongoing training to staff and develop and implement all service and kitchen guidelines and ensure its compliance by all staff.
• Support and work closely with the Restaurant Operations and Marketing team in developing special festive dining menus and/or marketing initiatives to drive traffic to the restaurant and increase per customer spend
• Plan activities, promotions, and menu implementations according to the annual marketing plans

The incumbent drives the development and implementation of skills and training solutions and interventions to achieve business growth and transformation for the network of Small, Medium Enterprises (SMEs) within the SkillsFuture Queen Bee’s value-chain. The secondary role is to support the Assistant Director of Learning & Development in the facilitation of the learning and development functions for the hotel, ensuring that the goals are aligned to the hotel’s overall goals and strategic plan as well as for all operational departments to follow through on their training and development commitments.

Primary Responsibilities

Driving and Managing the SkillsFuture Queen Bee Project

• Strategises, drives and manages the SkillsFuture Queen bee project (SFQB).
• Develops programmes and facilitates implementation for the SMEs in Singapore.
• Conducts trainings and ensure deliverables are met.
• Source for SMEs to embark on the  programme with us.
• Meet the deliverables as required by Workforce Singapore.
• Leads research on industry landscape and market trends, including liaising with various stakeholder within the SFQB network to understand critical skills requirements, project future skills demand and business objectives.
• Diagnoses the skills gaps and needs and identify measurements of success of the network.
• Formulates a training needs analysis plan by identifying skills and training opportunities, reviewing existing skills and training solutions and interventions, sourcing for new and/or developing bespoke skills and training solutions and interventions to address the SMEs’ needs.
• Leverages Skills Frameworks and relevant SkillsFuture resources in creating the skills and training solutions and interventions.
• Develops an implementation plan and organises the participation of SMEs in the network.
• Manages and fosters relationships with multiple stakeholders in the network to ensure effective and sustainable implementation.
• Evaluates the impact and effectiveness of the skills and training solutions and interventions and fine-tunes the long-term implementation plan.

Adheres to Corporate and Local L&D Regulations

• Ensures full compliance when managing and executing corporate initiated programmes and activities.
• Ensures that all learning activities meet with relevant statutory and organisational policies and requirements.
• Adheres to learning requirements set by local authorities and regulations, especially relating to safety and security.

Secondary Responsibilities

• Plans and conducts the learning needs analysis.
• Plans and proposes the hotel’s training programme, aligning it to the learning needs analysis.
• Designs and executes programmes necessary to meet the competencies of each job function and to address performance gaps.
• Conducts the relevant trainings according to business and training needs.
• Initiates, coordinates, executes and follows up on all corporate, internal and external initiatives and programmes.  
• Informs managers on programme objectives and expected outcomes which colleagues attend.
• Monitors, measures and reports on colleagues’ development plans and achievements within agreed formats and time frame.
• Works closely with the departments to curate training programme, to train, coach and assess colleagues.
• Maintains appropriate systems to record and measure necessary aspects of colleagues’ development. These include on-the-job learning, internal and external learning, attendance, development plans, etc.
• Organises the learning venue, course notes, attendance sheet and all relevant materials required for classroom learning programmes.
• Liaises with Workforce Singapore and administers SkillsFuture claims for relevant courses.
• Performs any other duties and responsibilities that may be assigned.