You will be responsible to provide an excellent and consistent level of service to your customers. The F&B Service Captain is responsible for:

• Serving Food & Beverage to guests.
• Attending to guests' enquiries, taking necessary actions to anticipate their needs and ensure that they have a positive dining experience by exceeding their expectations.
• Providing a courteous, professional, efficient and flexible service in order to maximize guest satisfaction.
• Maintaining restaurant's cleanliness and outlook at all times.
• Assist the team to prepare and set-up restaurant for food service.

• Miniumum with GCE 'O' Level. Candidates with a hospitality certificate/diploma is an advantage.
• Minimum 6 months work experience in hotel operations.
• Good customer service, communications and interpersonal skills are a must.

The Job:

• Execute transformation of the in-house data architecture to streamline the flow and management of business data, build out analytics and visualization functions, and automate internal/external reporting with centralized data repositories and BI tools
• Build data flows and pipelines with high resiliency and integrity controls.

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

The Job

• Design, build and maintain financial and operational reports using Oracle EPM tool
• Collaborate with the team to gather reporting requirements and ensure deliverables meet organizational needs;
• Analyse and validate data to ensure accuracy and consistency in reporting
• Support the configuration and optimization of Oracle EPM tool to meet business objectives
• Assist in troubleshooting and resolving issues related to the reporting processes
• Provide recommendations for process improvements
• Enhance and maintain documentation of the process

Our Requirements:

• Bachelor degree in Accountancy, Finance or equivalent
• 3 - 5 years working experience, preferably in the insurance industry
• Preferably have experience with Oracle EPM tool, experience with other financial systems will be considered

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept by COTE Korean Steakhouse and internationally-renown patisserie Cédric Grolet — will be housed under one prestigious address: COMO Orchard.

Job Responsibilities

• Ensure rigorous adherence to all accounting and hotel policies and procedures.
• Represent the Financial Controller during his absence, ensuring continuity in financial operations.
• Schedule team members in line with business needs and provide guidance to junior employees, ensuring skill development and efficiency.
• Supervise and assist in account reconciliations, account analysis, and month-end closing procedures.
• Manage accurate GL, cash flow, and reconciliation. Ensure intercompany financial alignment.
• Generate financial reports as per management or statutory requirements.
• Validate transactions processed by junior staff for accuracy.
• Oversee GST reporting, corporate tax returns, and other relevant statutory tax reporting.
• Supervise and maintain the overall fixed asset register to ensure accuracy and compliance.
• Participate in the annual audit process by preparing required schedules and collaborating closely with auditors.
• Support the creation of the hotel's annual operating budget and contribute to monthly financial forecasting.
• Ensure all hotel permits and licenses are up-to-date.
• Proactively inform the Financial Controller of current and potential operating or financial concerns.
• Engage in process enhancements and participate in special projects, including pre-opening intiatives.

Job Requirements

• Working knowledge of Sun Accounting System
• Opera Cloud set up knowledge
• Detail-oriented with a knack for identifying discrepancies.
• Ability to work under pressure and meet tight deadlines.
• Strong interpersonal skills to manage and mentor junior staff.

YMCA of Singapore

JOB SUMMARY

• You will be part of a team to organise and oversee the end-to-end process of YMCA Club LITE, a social club for youths with special needs, which aim to engage them, help improve their quality of life, provide opportunities, or to prepare them towards independent living.

RESPONSIBILITIES

• Main point of contact for following up on enquiries and referrals from various channels.
• Conduct outreach by reaching out to potential partners / channels.
• Conduct bi-monthly check-ins with clients (active and passive) to check on progress / status.
• Manage members’ case files.
• Responsible for good housekeeping of club information and documents.
• Assist and support administrative requirements.
• Work closely with team to identify and support gaps.
• Support in facilitating, coordinating and executing programmes
• Support in the day-to-day functions and operations of the club.
• Support in volunteer management for the club’s programmes.
• Support in collecting and analysing data.

JOB REQUIREMENTS

• Minimum Diploma in any discipline.
• 1 - 2 years of experience in administration or customer service.
• At least 1 – 2 years of relevant experience in social service sector.
• Experience in working or interacting with persons with special needs is a bonus.
• Passionate in serving the community and helping youths with special needs.
• IT savvy; able to work on the cloud and familiar with MS Office suite.
• A strong team-player with good interpersonal skills.
• Works effectively as part of a team, recognizes areas where support is required and offers assistance.
• Willing and able to carry out set-ups for programmes and moving of logistics.
• Attention to detail, able to multi-task, work independently, take initiative and ownership of projects / tasks assigned.
• Experience in conducting programmes / teaching is a bonus.
• Experience / knowledge in data collection and analysis.
• Willing to work on Saturday

YMCA of Singapore

JOB SUMMARY

• You will be part of a team to organise and oversee the end-to-end process of YMCA Club LITE, a social club for youths with special needs, which aim to engage them, help improve their quality of life, provide opportunities, or to prepare them towards independent living.

RESPONSIBILITIES

• Responsible for the planning, designing, coordination of activities / programmes that promotes active participation, meaningful engagement and learning of the members in the club’s activities.
• Work in close collaboration with partners when designing the club’s programmes.
• Create and manage a resource library of programme activities, resource materials / tools, that can be shared and replicated across YMCA.
• Work with like-minded community partners, including caregivers and volunteers to support the running of club’s activities.
• Supervise achievement of club objectives.
• Design and plan activities / programmes to promote learning, participation and meaningful engagement.
• Manage members pre and post surveys.
• Oversee smooth project execution and issues management.
• Work with team to support other special needs initiatives and projects.
• Design marketing collaterals for outreach and recruitment.

JOB REQUIREMENTS

• At least a Diploma holder in Social Work, Psychology or related fields.
• At least three years of working experience.
• Experienced Training officers / teaching aides with an interest in programme / curriculum planning
• A strong team-player with good people skills
• Possesses strong organisation skills, time management and problem-solving skills.
• Experience in working with youth with special needs is a bonus.
• Passionate in serving the community and helping youth with special needs.
• Able to organise programmes and events and take charge of situations.
• Good command of written and spoken English, and able to communicate effectively across any audience.
• Able to work well with others in a deadline-driven team environment and negotiate win-win solutions with stakeholders.
• Take initiative and ownership of projects assigned.
• Calm, resourceful, independent and able to handle pressure, multi-task and work within tight schedules/ deadlines.
• Experience in conducting programmes / teaching is a bonus.
• Experience / knowledge in data collection and analysis is a bonus.

If you are ready to make a meaningful impact on the lives of youth with special needs, have the required experience and skills, and possess a passion for community service, we encourage you to apply for this rewarding position. Join our team and contribute to a more inclusive and supportive community for individuals with special needs.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Responsibilities

• Issue statements of account as per request
• Follow up on unpaid debtors and creditors promptly
• Reconciliation of all insured and insurance companies’ statement of accounts including identifying differences and calculations on premiums
• Work closely together with processing team and monitor all the account outstanding balance until the issue is resolved
• Allocate cash receipts and payments against ledger transactions in a timely manner
• Report unidentified cash to relevant areas and monitor until cleared
• Effects settlement of balances to insured, insurance companies, parties and agents’ commission via bank transfer
• Effect settlement on all office operating expenses as per instructions via bank transfer
• Assist with Aged debt report, Bank reconciliations, Postings in Accounting System and GST Submission
• Handle ad-hoc duties and projects as and when assigned

Requirements

• Diploma/Degree in relevant disciplines
• Proficient in MS Office

Interested candidates, please email your resume to [email protected]

Attention: Megan Ng Su Ting

CEI No. R23115059

Recruit Express Pte Ltd

EA No. 99C4599

*** We regret that only shortlisted candidates will be contacted.

Accountant – Auditing & Taxation
Industry: Building and Construction

Responsibilities

• To provide support for the Department
• Liaise with various departments relating to any of the financial matters
• To ensure that all documents and information are correctly input into the system
• Assist to evaluate all applications before approval
• Participate in ad hoc related projects
• Assist in preparing ad hoc reports

Requirements

• Min. Diplomia in any fields
• Preferably with some admin experienced
• Working hours: 8.30am -5.30pm (Mon-Fri)

Interested applicants please email your resume to [email protected]

Jas Lee Geok Kuan (R1111031)

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Responsibilities

• To review customers’ accounts
• Assist with customer due diligence checks within commercial banking
• Conduct report checking, media searches
• AML and KYC duties
• Assist with KYC documentation
• Liaise with the client to gather detailed client information and supporting documentation required to complete the CDD profile including Financial Crime Risk Review and Know Your Customer
• Review and check for completeness of CDD information and supporting documentation before submitting the case to CDD Operations for review and approval
• Act as a point of escalation for backend CDD Operations and escalate a case to the Relationship Manager if the client is not cooperating
• Timely and accurately updating the activity tracker for management reporting Customers / Stakeholders
• Other ad hoc duties

Requirements

• Diploma / Degree in Banking & Finance or relevant course
• Proficient in MS Office
• Preferably with at least 1 year of relevant experienced

Interested applicants please email your resume to [email protected]

Jas Lee Geok Kuan (R1111031)

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Responsibilities

• To assist any department in the hotel in formulating their items and material requirement using Inventory Procurement System (Example: Inventory Material) to obtain the best price.
• Sourcing of vendors/products to obtain cost savings without sacrificing quality.
• Conduct Request for Quotations/Tenders with analysis and making purchase recommendations.
• Ensure proper, systematic tracking and follow-up of purchase requests to see through its closure.
• Ensure timeliness in turnaround of requests received and accuracy of information submitted.
• To be ready and responsible when assigned to perform any other duties as designated by management.

Technical Task

• To oversee the effective implementation of a new set up procurement system, for rooms purchase and Food and Beverage materials.
• To assist Food & Beverage department to build materials and recipe cost in procurement systems.
• To ensure the timely preparation of purchase orders so that all approved purchase requests can be ordered, and the goods delivered by the suppliers on the date needed.
• To coordinate and liaise with the Head of Department on all matters relating to quality and reliability of delivery with respect to current and potential suppliers.
• To supervise and coordinate receiving with internal staff and vendors.
• To manage and conduct monthly inventory count on high value materials and bar items.

Requirements

• Minimum 2 years of procurement/administrative experience
• Diploma in Business Administration/Hospitality Management/Procurement
• Good personality and well-groomed
• Excellent telephone skills and good email etiquette
• Ability to multitask in a fast-paced environment
• Ability to work independently and in teams
• Meticulous and service-oriented
• Organized, systematic and initiative.
• Strong verbal and written communication skills
• Good knowledge of Microsoft Office, Excel, and Outlook.
• Good knowledge of Procurement and Inventory Management.

About the Job

We are currently seeking a meticulous CRM Manager to support our team in managing Email, SMS, and Loyalty campaign activations! This role will help engage customers, increase brand awareness and sales, and effectively communicate marketing campaigns.

Responsibilities

• Collaborate with the team to develop and refine overall strategies for Email, SMS, and Loyalty marketing to ensure alignment with Coco & Eve’s business objectives, goals, and priorities.
• Own the EDM channel, including its execution strategy and providing strategic recommendations.
• Partner with the brand team to ensure clear and accurate email briefing, and work closely with the design team to deliver the right visuals.
• Build customer segments, execute automation, and optimize customer journeys.
• Develop strategies for scheduling automation, segmentation, and ad-hoc communications across Email, SMS, and Loyalty channels.
• Manage weekly reporting decks and analyse campaign performance metrics.
• Stay up to date with Email and SMS marketing best practices, sharing insights and learnings with the broader marketing team regularly.
• Optimize Email and SMS programs through ongoing testing of creative elements, copy, timing, offers, targeting, and more.
• Coordinate campaign launches with internal and external stakeholders to ensure timely and consistent execution.
• Identify opportunities to enhance the effectiveness of Email, SMS, and Loyalty programs.

Your Profile

• 4+ years of combined professional experience in CRM, Email, and SMS marketing.
• Ability to write content for EDM briefs in collaboration with Brand and Design teams.
• Extensive experience in email deployment and a strong understanding of QA processes.
• Proficiency in HTML/CSS coding for email and familiarity with responsive design.
• Solid knowledge of email best practices and deliverability standards.
• Superior project management skills with keen attention to detail.
• Ability to provide strategic recommendations backed by data insights.
• Strong team player with the ability to contribute creative ideas to the organization.
• Excellent verbal, interpersonal, and written communication skills.
• Exceptional command of the English language.
• Capacity to anticipate needs, innovate, and excel in a fast-paced environment.
• Positive attitude, collaborative mindset, and a proactive approach to solving problems.

Job scope:

• Receive invoices and other accounts payable documentation, check and confirm liability for payment.
• Obtain authorisation for payment from appropriate people, allocate expenditure to the correct budget and cost center and ensure weekly and monthly payment runs are completed on time, adhering to all controls.
• Establish and maintain strong working relationships with our major suppliers. Work collaboratively to improve work practices and processing efficiencies.
• Follow through on all accounts payable related queries from suppliers and team members.
• Maintain records of documents processed for ready access (hard copy and electronic) and produce various reports according to operating procedures.
• Process all team member expense claims and clubs petty cash reimbursement in line with guidelines.
• Prepare monthly reports for various stakeholders to track actual expenses vs budget.

If you're interested in the position, kindly forward your comprehensive resume, along with your expected salary and availability, in MS Word format to [email protected]

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted.

• Assists in checking if invoices are in order (i.e. amount ties to purchase order, goods are MIGO in accounting software, etc) before they are processed into accounting software
• Assists in monthly processing of intercompany invoices and other vendors invoices into accounting software
• Assists in retrieving documents (physical or softcopy) when needed (i.e. audits, monthly reporting, etc)
• Assists in tasks relating to receivables
• Assists in communication and liaising with external parties when needed
• Assists in preparing reports
• Assists in system/process upgrade testing
• Any other ad-hoc tasks

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

We are looking for an experience Bartender with positive and engaging personality to assist the Bar Manager in delivering efficient and quality service to guests according to Hyatt’s standards. The Bartender will be responsible for taking and fulfilling beverage orders, maintaining positive guest interactions and performing beverage inventories.

• Available to work nights, weekends, and holidays
• Minimum 2 years work experience as a Bartender in a bar, hotel or restaurant
• Have an eye for detail and understanding of drink mixing tools and techniques
• Knowledgeable about cocktails, mocktails, liquors and spirits, beers and wines
• Possesses Strong Money-Handling Skills

Want to revolutionize the future of education and do meaningful work that transforms future generations’ lives?

Crimson Education is a Series C, global EdTech startup founded in 2013 with the idea that through personalized education and technology, we can transform students into the world leaders of tomorrow. We’re now in 28 markets and have an ambitious team of 700 that’s rapidly expanding across the globe. Our tech platform connects 3000 tutors/mentors to students aiming to achieve admission and scholarships to top universities or their dream career pathway.

To support our students, we have built / purpose of role

This is a hybrid full-time position, based in Singapore. The ideal candidate will be able to build rapport easily, be customer-obsessed, and have a growth mindset. The purpose of this role is to be the first point of contact for incoming leads and potential clients, ensuring a smooth customer experience across a variety of Crimson programs.

What are the main responsibilities for this role?

• Making calls and responding to enquiries from leads to qualify them for sales processes, ensuring that data is diligently, accurately entered and managed within Crimson’s Client Relations Management (CRM) system Salesforce
• Updating the record of these leads and tracking their movements to the next stage of the sales pipeline in Salesforce
• Tracking Crimson events and plan accordingly to reach out to the event leads
• Schedule meetings for the leads to meet with Crimson’s Academic Advisors and Country Manager
• Establish, develop and maintain positive and professional customer interactions and relationships for Crimson
• Continuously improving sales techniques, processes and enhancing industry knowledge
• Engaging in outreach activities such as presenting at school talks, careers expos, and Crimson seminars when required
• Attending industry events as required
• Collating sales reports in an accurate and concise manner for management

What skills and experience are required?

• Proficient in Mandarin and English - both Spoken and Written
• Experience in Customer Service and Customer Success
• Experience in university admissions (US & UK as priority) will be preferred but not required
• Excellent communication skills
• Excellent organisation skills
• Professionalism, Time and Stress Management, Confidence, Positive Attitude (patience, empathy)
• Willingness to learn and go the extra mile
• Experience in the Education or Professional services (e.g. marketing agency, financial services, management consulting, hospitality, etc.) sector and using CRM (Salesforce) and multiple systems and platforms

Why work for Crimson?

• Rapidly growing start up, with a flexible working environment where you will be empowered to structure how you work
• Limitless development and exposure - our internal promotions/role changes made up 33% of all recruitment last year
• $1000 individual training budget per year, we love to ‘Level Up’ (it’s one of our core values)!
• Psychologist on staff
• Insightful fireside chats and workshops to help support our high performing and ambitious team
• Radical Candor is a feedback approach we live by
• We’re a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely!

If you're passionate about growing in a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!

Please submit an application directly to our website: https://jobs.crimsoneducation.org/jobs/5320752-sales-development-representative-mandarin .

Want to revolutionize the future of education and do meaningful work that transforms future generations’ lives?

EdTech company Crimson Education was founded in 2013 with the idea that through personalised education, we can transform students into the world leaders of tomorrow. Since then, we have rapidly grown a mission-driven team that is dedicated to building the education system for the 22nd century. Our network includes 2,400 tutors and consultants worldwide who work with over 20,000 students.

Our tech platform connects tutors and mentors to high school students aiming to achieve admission and scholarships to top universities in the US, Canada, the UK, and beyond.

This is a full-time, hybrid position based in Singapore.

What are the main responsibilities for this role?

• Achieving revenue targets
• Conducting consultations and customising programs for prospective clients
• Establishing, developing, and maintaining positive business and customer relationships
• Continuously improving sales techniques and industry knowledge
• Pitching and ideating new ways to connect with families
• Forging partnerships with associated businesses, non-profits, organizations, and more
• Working with the Local Area and Digital Marketing Teams to develop/enhance lead generation methods by identifying opportunities for campaigns, services, and distribution channels that will lead to an increase in leads and sales
• Engaging in outreach activities such as presenting at school talks, careers expos, and Crimson seminars
• Researching potential organizations and markets for lead generation/ partnerships
• Attending industry events where relevant and providing feedback and information on market trends

What skills and experience are required?

• Fluency in English and Mandarin
• Excellent previous sales track record
• Strong storytelling skills and experience in public speaking
• Experience with higher education or a deep understanding of the college application process
• Interest in working with families and students to connect them to the best program
• An interest in changing the world through education!
• Comfort with video chat and speaking over the phone

Experience that would be useful in this role:

• Salesforce
• Understanding of the US/UK Undergrad application process

Why work for Crimson?

• Flexible working environment, you will be empowered to structure how you work
• Option to work from our many locations/remotely around the globe (role dependent) with us!
• Limitless development and exposure- our internal promotions/role changes made up 33% of all recruitment last year.
• NZD$1,000 training budget per year- we love to level up!
• Psychologist on staff
• Impressive fireside chats and workshops to help the team continuously level up
• Radical Candour is a feedback approach we live by
• We’re a global player with 28 markets (and growing) across the globe!

If you're passionate about growing in a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!

Please submit an application directly to our job portal: https://jobs.crimsoneducation.org/jobs/3673570-education-sales-consultant-mandarin-english

We are a prestigious Michelin-starred Japanese fine dining restaurant, dedicated to delivering exceptional culinary experiences. We are seeking passionate, skilled professionals who share our commitment to excellence and are eager to join our team in creating unforgettable dining moments. Candidates with experience in high-end Japanese cuisine will be given special consideration as we continue to elevate our offerings and service. If you are driven by a passion for fine dining and culinary artistry, we would love to hear from you.

We are a prestigious Michelin-starred Japanese fine dining restaurant, dedicated to delivering exceptional culinary experiences. We are seeking passionate, skilled professionals who share our commitment to excellence and are eager to join our team in creating unforgettable dining moments. Candidates with experience in high-end Japanese cuisine will be given special consideration as we continue to elevate our offerings and service. If you are driven by a passion for fine dining and culinary artistry, we would love to hear from you.

The Opportunity

• Adecco is partnering with a multinational corporation Semiconductor company to search for an SSD Test Engineer
• Focus: Troubleshooting, Testing and Analyze SSD/HDD Product Issues
• Office location: Singapore
• Working hours: 5 days’ work (Monday-Friday) Office hours
• This role is starting off as contract position

The Talent

• Bachelor’s degree in computer/electrical/electronic engineering would be an advantage
• Experience with OS installation, assembly and debug of laptop/desktop systems would be an advantage
• Experience with using Oscilloscope and Bus Analyzer will be beneficial
• Basic working knowledge with Windows and/or Linux OS
• Comfortable working in an ESD-protected lab environment, server room, loud noise environment
• Analytical skills and diagnose to find the root cause and apply corrective actions
• Knowledge of system storage and relationship to platform peripherals would be added advantage
• Knowledge on SSD will be beneficial

MAIN FUNCTIONS

Provide support in validating the new SSD under developmPerform functional testing on SSD through execution of tests (both automated and manual)

• Perform initial failure analysis and work with Validation engineers to resolve test failures
• Modification of functional test scripts to achieve targeted test coverage
• Perform debug and evaluation towards resolution of issues with Firmware engineers.
• Participate in setting up of test environment and servers in preparation for validation.
• Tabulate test results and generate report for continuous firmware health monitoring.

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply: SSD Test Engineer
• We regret to inform that only shortlisted candidates will be contacted

Ling Kai Hoe

EA Licence Number: 91C2918

Personnel Registration Number: R22106166

The primary function is to support management of all QC laboratory systems (E.g.: Equipment, LIMS, CDS, IT related systems), participate in method technology transfer, participate in laboratory equipment technological refresh or introduction is in adherence to cGMP regulatory compliance and corporate/site procedures expectation

For interested candidates, please send your updated resume:

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Founded by a team of Doctors frustrated with the current state of Men's Healthcare, The company is dedicated to providing personalized, discreet, and holistic men's health solutions.

Role Description

This is a full-time on-site role for a Customer Experience Executive in Singapore. The Customer Experience Executive will be responsible for ensuring customer satisfaction, providing analytical support, handling customer inquiries, and maintaining excellent communication with clients. We're looking people who can go the extra mile to ensure our customers have a positive and memorable experience. As a luxury health clinic, we need to ensure that our patients get the best healthcare experience in Singapore from the second they walk into our clinic.

Job Responsibilities

• Patient Concierge Services: Greeting, handling of patient enquiries (messages, phone calls), patient registration, payment and relationship building with patients
• Scheduling of Appointments and
• Coordination of diagnostic tests and Imaging
• Administrative duties
• Assist in-house doctors with procedures
• Perform setting up of medical equipment and taking measurements of patients

Job Requirements:

• You love serving customers and making a lasting impression!
• Good command of the English language.
• A team player with excellent communication and interpersonal skills
• Responsible and high punctuality
• Driven and passionate about providing quality service and care to patients

Job Requirements:

• 1-3 years of working experience in a retail or customer services role.
• Willing to assist doctors on minor procedures
• Possess basic computer skills
• Any educational qualification in healthcare/life sciences would be beneficial but not necessary
• Strong communication and interpersonal skills
• Ability to prioritize customer satisfaction
• Sales experience is a plus

To apply, please send your resume and a profile photo to our WhatsApp number 91399613.

Only complete application with profile photo will be processed.

The Opportunity

• Adecco is partnering with a leading bank to look for a KYC Officer with at least 3 - 5 years experience in banking or financial industry
• Location: CBD
• Starts off as a 6 months contract, possibility for extension

To lead, manage and provide effective guidance to team member and Front Office in their work processes and submissions, in terms of new client account on-boarding. The role requires the candidate to be able to face off Front Office relating to client documentation and/or KYC related matters. Candidate should ensure that the team meets the expectation of the bank policy for BAU and ensure that the targeted timeline is met. In addition, he/she will be required to liaise with the local AML officers concerning business-view on specific AML/KYC related topics.

In his/her function as a Documentation/KYC Expert, the candidate should be able to handle the daily BAU responsibilities on top of monitoring team performance and reporting on metrics. It involves close collaboration with AML, Compliance, ORM, Front Office and Legal.

Responsibilities/Tasks:

• Responsible for ensuring timely, complete and accurate processing of account opening (including performing all relevant controls) for individual and corporate accounts, KYC reviews and timely escalation/reporting of any discrepancies.
• Review all account opening and other supporting documents required for individual and KYC information updated in the system
• Provide expert advice on documentation to Client Advisors on complex account structures
• Perform name searches in the bank approved search engines
• Liaise with KYC / AML team / COO office as appropriate for the account setup
• Monitor document deficiencies as per bank control procedures
• Training of Front office staff on legal documents and KYC related subjects
• Ensure the escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions
• To enhance Client risk assessments and various MIS reports for management reporting to facilitate review in managing risk and strengthening the control procedures and processes
• To understand and maintain the Bank Global KYC/ AML Standards, Account Documentation procedures, Local Laws and Regulations and implement related control processes
• Escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions.
• Involved in design and implementation of strategies to ensure continuous process with the WM COO and Change functions to scope and define change projects to deliver process and performance improvement

Qualifications:

• Diploma / Degree majoring in Banking, Accountancy or Business Administration or related discipline preferred
• Knowledgeable and experienced in operations, account documentation, risk management, Sophisticated AML/KYC knowledge and experience in banking or financial industry for at least 1-3 years
• Good knowledge in Know Your Client procedures
• Ability to develop a good knowledge of the customer base, with sensitivity to specific customer needs.
• Experience in team/stakeholder management preferred.

Personal Competencies or Skills

• Mature, strong analytical and problem solving ability
• A team leader who is able to multi-task effectively in a dynamic environment, appreciate diversity and follow through assignments within tight schedule
• Excellent interpersonal skills and the ability to manage relationships with all levels
• Strong customer relationship, communication and presentation skills
• Problem solving skills
• Strong process and project management

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply KYC Officer (Private Banking)
• We regret to inform that only shortlisted candidates will be contacted

Job scope:

• Support the smooth running of day-to-day HR operations at the manufacturing site in adherence to local labor and statutory laws, relevant HR policies and procedures
• Provide operational HR support related to recruitment, new hire onboarding, off-boarding, payroll, employee welfare benefits, HR administrative support, training and development, performance and talent management
• Contribute to the development, roll-out and monitoring of HR policies/ programs and employee engagement initiatives in compliance with company’s values and behavioral standards
• Support employees in consultative guidance on HR policies, practices and employee relations matters
• Ensure monthly payroll reports are submitted to local payroll vendor and Finance team in accurate and timely manner
• Support recruitment activities as assigned by Senior HR Operations Specialist to ensure that recruitment needs are met in accordance with organizational manpower plan
• Assist with recruiting events such as career/job fairs as well attend recruiting events (ie. industry talks at universities/colleges) and industry conferences
• Maintain and build effective relationship with employees, internal and external key stakeholders and provide reliable HR service delivery
• First point of contact for employee relations matters while working closely with the Senior HR Operations Specialist on investigation, resolving and mediating employee concerns, grievances or disputes • Support preparation and submission of monthly, yearly and ad hoc HR Management reports and internal/external HR related surveys
• Ensure HR data integrity and accuracy of data and records in HR databases (SAP, SuccessFactors, e-Leave Management System, Employee Master Data) and HR admin processes (personnel files, work pass application/renewal, etc)
• Support and evaluate continuous improvement of innovative HR process, policies and strategies
• Support HR initiatives and HR projects in collaboration with other HR Team members

If you're interested in the position, kindly forward your comprehensive resume, along with your expected salary and availability, in MS Word format to [email protected]

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted.