We’re looking for a Manager, Strategic Account Management to join our growing team. The Manager, Strategic Account Management will drive growth for our high-value partner portfolio through close business relationships, value-creation, and operational and marketing excellence. Reporting to the Lead, Strategic Account Management, ideal candidates should possess quick learning abilities, experience in data-informed business planning, a high degree of comfort with proprietary software systems and a very keen eye for details. Experience and knowledge of F&B operations is a plus.

Relationship Management

• Embody the philosophy that strong business partnerships are forged through strong interpersonal relationships
• Represent foodpanda as an ambassador for our strategic partners, possessing holistic knowledge of the entire delivery business
• Build yearly business plans incorporating the growth strategies of both foodpanda and our partners
• Conduct data analysis, reporting, operational and invoicing resolutions
• Understand the issues faced by our strategic partners and execute scalable solutions
• Clearly communicate monthly/quarterly initiatives
• Ensure timely and successful delivery of foodpanda’s solutions in line with the partner’s needs and objectives

Sales & Marketing

• Educate partners on the foodpanda marketing suite to grow on the foodpanda platform
• Exponentially grow the commercial revenue of your partner portfolio through the selling of platform growth tools
• Work with foodpanda’s Commercial and Marketing teams to implement and scale marketing campaigns

Operations

• Work with foodpanda’s Commercial and Operations teams to analyse partner operational metrics and pre-empt problem areas
• Utilize data to identify opportunities for growth through operational best practices

Inter-departmental Projects

• As part of a fast-growing and highly agile industry, expect to be given opportunities to participate in the execution of high-impact projects in support of the larger foodpanda business

Key Activities

Able to interpret GAD, P&ID, fabrication drawing, Wiring diagram and bill of material.

Main knowledge and experience in running pipe and fitting, fabricating, and assembling components.

Operating metalworking machinery such as sawing, drilling, grinding and simple milling.

Knowledge Assembly & testing also hydrotesting and air leak testing.

Experience and Knowledge in TIG welding.

Candidate may also be assigned to support customer site work related system servicing as requires.

Willing to learn and take on other manufacturing skill set.

Perform daily 5S, Kaizen, QHSE requirement and any other duties assigned.

Key Responsibilities

•Primary role, complete fitting work in the given schedule plan as per engineering drawings, industrial standard and customer requirements.

•Secondary role, assembly & test on skid work in the given schedule plan as per engineering drawings, industrial standard and customer requirements.

•No safety incident and continues process improvement

Key Activities 

Able to interpret GAD, fabrication drawing, Weld map.

Main knowledge and experience in TIG weld on stainless steel 304/316 & Carbon steel.

Basic understanding on operating metalworking machinery such as sawing, drilling, grinding and simple milling.

Perform daily 5S, Kaizen, QHSE requirement and any other duties assigned.

Key Accountabilities

•Primary role, in welding work in the given schedule plan as per engineering drawings, industrial standard, customer requirements and weld map.

•Secondary role, work on assembly & testing work in the given schedule plan as per engineering drawings, industrial standard and customer requirements.

•No safety incident and continues process improvement

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a SAP PM/MM Consultant to be part of our diverse team of talent here at NCS!

What will you do?

• Building effective working relationships with the business; understanding their issues, concerns, and priorities.
• Take the lead role in assisting with the business case, planning and monitoring,
• Translating and simplifying requirements. Identifying areas that may require systems solutions.
• Analyzing change in light of current business processes, assessing impact on other SAP modules.
• Leading and/or participating in the business process analysis, testing, system cutover, documentation, and training of system functionality.
• Design and document the specification for program development and ensure the developed program meet the user requirements.
• Plan, identify, define and conduct System Integration Test and User Acceptance Test to ensure the proposed solution fulfil the business requirements.
• Collate information required for the authorization setup.
• Partnering with other functional and technical consultants to ensure a fully integrated enterprise system to meet the business needs within the stipulated timeframe and ensuring quality delivery.
• Responsible to ensure the proposed solution is aligned with the overall architecture design.
• Responsible to conform and comply with the program standards, processes and SAP specific technical standards defined for the project.

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable and easy-to-use to empower athletes at all skill levels to analyse and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance. 

We are innovative, focused, and rapidly growing. We are continuously looking for team players who will stop at nothing to deliver state-of-the-art solutions as part of Team Rapsodo. 

Key Responsibilities: 

• Work with an engineering team on a range of sports product research, design and development 

• Assist in developing and maintaining Python console and GUI applications for 3D rendering tools 

• Assist to develop tools, test cases and programs to automate process during various stages of product life cycle. 

• Develop automated synthetic data generation pipeline using Blender and Python for training of deep learning model 

• Help conduct in-office and field experiments to evaluate performance of algorithm in real-life settings. 

• Work with Senior Engineers to explore better image processing algorithms to solve problems. 

•  Perform data analytics. 

• Build pipelines for automated data analytics. 

Skills & Requirements: 

• Pursuing Bachelors in Computer Science, Software Engineering, or related fields. 

• Good communication and organizational skills. 

• Critical thinking skills with a detail-oriented mindset. 

• Insight into the quality issues in the product life cycle is a plus 

• A pro-active, organized & meticulous person who is able to work independently in a fast-paced environment. 

• Strong aptitude to learn and contribute. 

• Understanding of QA, with knowledge in designing and executing tests, and reproducing bugs, a plus. 

• Programming skills and experience in Python. 

• Experience in software and product testing. 

Description

Supermom, a fast-growing AI data powerhouse, has a mission to enable parents and families to live better and smarter in Southeast Asia. Boasting one of the largest family communities in Singapore and expanding fast in Indonesia and Malaysia, as well as other SEA countries, we are now looking for a Associate Director, Revenue Performance to be part of this exciting growth story.

Responsibilities

• Strategise and create multi-channel marketing plans to deliver on lead generation campaigns for various client accounts. Channels include farming and email/Whatsapp marketing to existing bases, paid advertising community marketing, events and partnerships, telesales, offline promoters, etc.
• Brief, project, manage, and oversee the quality of work from a team of performance specialists, CRM specialists, data processing specialists, copywriters and designers, to deliver on campaigns. If needed, source for suppliers/freelancers and onboard them.
• Forecast budget/CPL and timelines for campaigns.
• Constantly monitor performance across multiple campaigns, and be agile in moving resources across campaigns or changing creatives/channels as needed, understanding drop-out points throughout the journey and troubleshoot accordingly, ultimately ensuring all deliverables are submitted on time and spend is within budget.
• Drive more sophistication in source attribution and performance measurement.
• Understand our target audiences’ behaviours, as well as analyse and segment our existing base, to improve new user acquisition and cross-sell.
• Continually find ways to optimise campaigns and maximise margins.
• Build long-term strategies for user acquisition while managing short-term fulfilment.
• Interact directly with clients for day-to-day operations, building positive relationships with them to facilitate renewal or other business opportunities.
• Responsible for timely billing of clients.
• Be the subject matter expert for omnichannel lead generation campaigns, advising on best practice, feasibility, pricing/CPL, as well as timeline and budget needed for new campaigns/clients.
• Optimize work flows between revenue performance.

• Minimum 6-8 years’ experience in user acquisition marketing, either with B2C brands or with agencies
• Minimum 2 years’ experience in people management
• Proven experience in managing successful B2C demand generation programmes
• Hands-on experience in CRM/lifecycle marketing and/or performance marketing is a big plus
• Working knowledge of Hubspot and GA4
• Excellent time management and project management; able to multitask and handle multiple campaigns at the same time
• Agile when solving a range of implementation or operational issues
• Good interpersonal skills to deal with different types of clients, internal colleagues and stakeholders
• Meticulous and detail-oriented
• Proficient in written and spoken English

Roles & Responsibilities

· Responsible for working in day-to-day outlet operation

· Maintain good rapport with customer to ensure sales targets are achieve by individual and team performance

· Ability to drive sales and build a new customer base

· Promote brand awareness and the company’s service/ products to customers

· Handle customer’s feedback professionally

· Providing excellent service

· Deliver professional nail services, including manicure/ pedicure, extension and gel nail services

· Good excellent cleanliness and hygiene practices

· Recommending various nail designs and nail art to clients

· Evaluating the condition of clients’ nails and advising them on proper nail care and suitable nail care treatments

· Sanitising all nail instruments and equipment before each use

· Ensuring that workstations are kept clean and orderly

· Ensuring that nail supplies are adequately stocked

· Advise clients on nail care and the use of products and colours

· Promote and sell nail care products

· schedule client appointments and accept payments

· Other duties as and when assigned

Requirements

· With or Without experience - Candidates with experience will be an advantage

· Able to work on weekends and PH

Singapore Brain Development Centre (SBDC) was established in March 2005 and stands as one of the pioneer centres providing cognitive development training for children of all ages in Singapore. Our developmental and cognitive training programs are based on scientific research to enhance brain functions. We are seeking compassionate and dedicated therapists to join our team. The therapist will work with children and families to assess developmental and cognitive delays, create and implement individualised intervention plans, and collaborate with a team to support the holistic development of each child.

Specific Responsibilities

• Provide play-based and structured interventions to enhance developmental & cognitive skills.
• Utilise a variety of techniques to support improvements in sensory motor, language, cognitive, social-emotional development, and more.
• Monitor and document child progress, making adjustments to therapy plans as needed.
• Conduct comprehensive standardised assessments and observational methods to evaluate potential learning challenges.
• Educate families with strategies and resources to support their child’s development at home.

Job Requirements

• Degree in Psychology, Special Education, Early Childhood, Linguistics, or related fields.
• Experience working with children is an advantage.
• Effective engagement and communication skills with children and clients.
• Ability to work on weekends.
• 3 years contractual basis.
• Competitive pay package based on qualifications and work experience.

The Brain Academia (TBA) is the premier provider of holistic training programs for full cognitive development of the brain. Together with our mission statement of "Changing Lives, Unleashing The Fullest Potential", our core belief is that every person can excel to their fullest given the right tools and skills.

From brain research to application, The Brain Academia delivers the most cutting-edge cognitive training to unleash the full learning potential of the brain. We offer scientific brain-training programs for enhancing cognitive skills - underlying learning and processing capabilities - to make learning easier and faster. We help build underlying learning skills and give better tools to help them function far more effectively at school, at work and at play.

TBA's scientific assessments will help to identify and recommend suitable programs to enhance the brain's mental strengths, correct its weaknesses and accelerate learning regardless of age and the level of mental skills.

The Brain Academia also works closely with our U.S principals, to regularly revise and update our cognitive training technologies to offer the latest in cognitive development to our clients.

Job Scope : A very unique and revolutionary training program.

1. To provide excellent training & coaching to SBDC’s students in the areas of cognitive enhancement, brain development and holistic training.
2. We combine abilties training ( cognitive skills ) plus academic instruction in our approach.
3. To provide assessments for learning abilities.
4. To provide English and Maths enrichment.
5. To provide brain training that corrects and enhances learning skills.
6. To develop 3 main areas that determine a person’s success : Mindset, Skills-set and character of the students.
7. Provide academic remediation in English and Maths.
8. Training will be provided.

Requirements :

1.Tertiary education and Fluent in English.

2. Experience having worked with children will be helpful but all training will be provided.

3. Enjoys working in the education industry.

4. Enjoys working with children and good with parents. A fun & sunshine person.

5. Able to work in evenings and weekends.

Roles & Responsibilities

· Responsible for working closely with staff in day-to-day outlet operation

· Maintain good rapport with staff to ensure sales targets are achieve by individual and team performance

· Ability to drive sales and build a new customer base

· Promote brand awareness and the company’s service/ products to customers

· Handle customer’s feedback professionally

· Lead and motivate staff in providing excellent service

· Deliver professional nail services, including manicure/ pedicure, extension and gel nail services

· Good excellent cleanliness and hygiene practices

· Recommending various nail designs and nail art to clients

· Evaluating the condition of clients’ nails and advising them on proper nail care and suitable nail care treatments

· Sanitising all nail instruments and equipment before each use

· Ensuring that workstations are kept clean and orderly

· Ensuring that nail supplies are adequately stocked

· Advise clients on nail care and the use of products and colours

· Promote and sell nail care products

· schedule client appointments and accept payments

· Other duties as and when assigned

Requirements

· With or Without experience - Candidates with experience will be an advantage

· Able to work on weekends and PH

· Good communication skills and cheerful personality

Other Information:

· Good and comfortable working environment

· Annual leave and Medical benefits

· Basic Salary + Commission + Service point + Incentive

• Team-based environment
• Bi-yearly salary review and fast-track career progression
• 360 with individual commission and team incentives

Responsibilities:

• Provide full recruitment support to new and existing clients
• Perform research and understand clients and their industries well
• Source for suitable candidates via networking, social media, advertising, and referrals
• Conduct interviews with candidates and assess their suitability based on the client's requirements and needs
• Create profiling of the suitable candidates to be proposed to the engaged clients for consideration
• Provide professional advice to clients and candidates to manage the expectation
• Coordination of interview arrangements between clients and candidates
• Conduct reference checks on candidates on behalf of clients
• Coordinate and negotiate salary offers on behalf of clients and candidates
• Perform post-recruitment follow-up with clients and candidates
• Work closely with different teams to fulfill client's needs

Requirements:

• Proven experience in recruitment, talent acquisition, or a client-facing role will have a distinct advantage
• Non-experienced are welcome to apply as training will be provided
• The portfolio (by job functions basis) assigned will be determined on a mutual agreement basis
• Candidates who are flexible, adaptable to changes, willing to learn and improve, self-driven, and a team player will have a distinct advantage

To apply, please kindly email your updated resume to [email protected].

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Chay Yoke Ting Vanessa (Xie Ruoting)
EA Personnel Registration Number: R23115805
EA License No.: 07C5771

We have vacancy for a full-time Dental Surgery Assistant / Dental Nurse to assist dental surgeons in the delivery of clinical care to patients. Job scope includes preparation of dental units / surgical units, instrument sterilisation, maintaining material inventory and minor dental laboratory procedures. Experience in oral surgery or orthodontics will be an advantage; otherwise, on-the-job training will be provided. Weekday office hours and Saturday mornings.

Job Summary:

We are seeking a highly skilled and detail-oriented Accountant to join our finance team. The successful candidate will be responsible for preparing and examining financial records, ensuring accuracy and compliance with regulatory requirements. The ideal candidate will have excellent analytical skills, be proficient in accounting software, and possess a strong understanding of accounting principles and practices.

Key Responsibilities:

- Handle General Ledger and post the relevant entries into accounting software

- Manage month-end closing and ensure the month is closed on time

- Prepare and review financial statements, including balance sheets, income statements, and cash flow statements

- Conduct account reconciliations and resolve discrepancies

- Prepare balance sheets schedules and ensure they reconcile with the balance sheet

- Ensure compliance with accounting standards, regulatory requirements, and company policies

- Perform financial analysis and reports as required

- Develop and implement accounting processes and procedures

- Collaborate with external auditors, tax agents and corporate secretary, and internal stakeholders

- Maintain accurate and organized financial records

- Provide financial insights and support to management

- Bachelor's degree in Accounting or Professional certification (CPA, CMA, etc.)

- At least 2 years of experience in accounting

- At least 2 year of experience with financial planning and analysis

- Proficiency in accounting software (Xero), ERP, CRM is preferred

- Consolidation experience is a bonus

- Experienced in monitoring cash flow, manage working capital, and optimize financial performance

- Strong analytical, problem-solving, and communication skills

- Attention to detail and organizational skills

- Ability to meet deadlines and work under pressure

• Bi-yearly salary review and fast-track career progression
• Full training & support will be provided to you

Responsibilities:

• Perform market research to understand the various industries
• Develop new clients and Maintain existing clients
• Understand clients' recruitment needs as well as provide the necessary advice to clients if required
• Delivery of new positions brought in and communicate closely with the Consultant Team to ensure they understand the position's requirement for sourcing purposes
• Perform negotiation with clients as and when required
• Attend networking sessions as and when required

Requirements:

• Candidates must have at least 2-3 years of corporate service/solutions sales experience
• Candidates with experience in the Recruitment industry will have a distinct advantage
• Candidate must be proficient in the Japanese language to liaise and communicate with Japanese-speaking clients
• Candidates will be required to conduct a high volume of cold-calling to develop new clients
• Candidates who are flexible, adaptable to changes, willing to learn and improve, self-driven, and a team player will have a distinct advantage

To apply, please kindly email your updated resume to [email protected].

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Chay Yoke Ting Vanessa (Xie Ruoting)
EA Personnel Registration Number: R23115805
EA License No.: 07C5771

Responsibilities:

• Able to perform business development by actively engaging new and existing accounts and services
• Fulfill the client's staffing needs by performing searches through the company web portal, jobs portal, advertisements, referrals, and networking
• Conduct interviews of selected candidates and conduct screening thru phone or interviews.
• Develop and establish a good working relationship with existing accounts

Requirements:

• Diploma/Degree in any discipline
• Min 2 years of sales experience in any industry
• Good communications skills and experience in cold calling
• CEI Basic Cert

Clarence Khoh

R1552376

We are looking for a dynamic Country Manager who is strongly aligned with the mission to redefine investing and empower people to build long-term wealth. You are passionate about the service delivered to our clients on and off-APP. This is a role for a visionary leader who knows how to craft strategies that inspire—not just on paper, but in action—energising teams to deliver results that matter.

You care about building businesses, elevating people, and turning ambitious goals into reality. For someone preparing for a future C-suite role, this is your chance to own Singapore’s growth story while honing the leadership skills that will shape your career. You’re not just about personal success—you’re about bringing people along for the journey, building a legacy of shared achievement.

Key Responsibilities

• Develop and implement the business growth strategy for Singapore.
• Collaborate with Marketing and Product to achieve AUM growth, customer acquisition, and retention goals.
• Oversee day-to-day operationalisation of quarterly and yearly plans with direct reports and teams you collaborate with.
• Identify and act on new business opportunities, including partnerships and product innovations, to enhance our competitive position.
• Own the CSAT and NPS scores for Singapore and work on continuous improvement.
• Drive initiatives to differentiate the customer experience and expand market share.
• Represent the brand and our house investment view at any external engagement.
• Build, lead, and develop high-performing teams.
• Foster a culture of accountability, collaboration, and innovation.

• 12+ years of professional experience of which at least 3 years managing teams and growth/PnL responsibilities.

• Experience in Start-ups/Scale-ups, Marketing/Business Development or Management Consulting. Understanding of the Singapore Fintech industry is a must. 
• Demonstrated track record of delivering growth in digital & tech-led environments.
• Able to lead through influence in a cross-functional international environment.
• Strong interpersonal and analytical skills.
• Passion for Investing is a must.

Employee financial and physical well-being

• Compensation package: You will receive a competitive total compensation package that includes employee stock options if you are a full-time employee.
• Management fee discount: You will receive an employee discount on your asset management fees when you invest with StashAway.

Flexible work arrangements and policies

• Unlimited paid annual leave: It should be simple for you to decide if you would like to take more or fewer days off. We trust that you are accountable for your work and know best if you need 10 or 30 days of paid annual leave that year.
• Personal work equipment budget: It’s important that you have a workstation that’s optimal for you wherever you are.

Learning and development opportunities

• You will be given an annual Learning and Development budget to help you continuously learn in your pursuit of your professional and personal development. You may use the budget for resources and tools that may help you perform better at work. This budget is subject to management approval.

Team bonding budget and initiatives

• Quarterly team bonding budget: We encourage you to socialise with colleagues across job functions, departments, and entities to know them better as individuals beyond what they professionally do.
• Annual off-site (Nov): Each off-site gathers all employees for a full day of company-wide team bonding activities and challenges.

About Sleek

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.

We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.

We operate 3 business segments:

1. Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign.  We are the market leaders in Singapore with ~5% market share of all new business incorporations
2. Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service
3. FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses

Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK.  We have around 450 staff with an intact startup mindset. 

We have achieved >70% compound annual growth in Revenue over the last 5 years and as a result have been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.

About the role

We are looking for a Singapore Strategic Partnerships Manager that is excited about the below Mission and Outcomes over the next 6-12 months.

Mission: Develop Strategic Partnerships for Sleek in Singapore that drives meaningful business impact

Outcomes: 

1. Identify and secure high-impact partnerships and develop a pipeline of potential partners in Fintech, eCommerce, and other relevant industries to drive new customer acquisition.
2. Focus on identifying and signing partnerships with organizations that align with Sleek's value proposition and have the capacity to deliver 15 new customers/month within 3 months, scaling to 60 new customers/month by 12 months.
3. Strategically manage relationships to achieve revenue growth milestones of $5k/month within 3 months, increasing to $35k/month by 12 months, while ensuring alignment with Sleek's business objectives.
4. Implement strategies to optimize partner performance, ensuring increased customer and revenue contributions over time.
5. Work closely with internal teams, including marketing, sales, and operations, to design and execute solutions for partners. Support seamless implementation of partnerships, monitor performance metrics, and ensure partners are equipped to deliver on agreed goals, including incremental customer and revenue growth.

To do this, you will have a minimum of 5 years experience as a Strategic Partnerships role in a start-up or tech company in Fintech, eCommerce or EOR industry  with a proven track record of signing new partnerships and driving meaningful, incremental growth. You will be located in Singapore.

Behavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles:

Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us.

Humility: There is so much we don’t know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self awareness and emotional intelligence.

Structured Thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you’re more analytical or creative in nature, being able to show sound judgement is important to us. It ensures solutions are pragmatic and balance the needs of the organisation, team and customers.

Data driven: We are a data rich business with ~15,000 small customers.  Each decision we make can impact many more people than we realise - so it’s critical that we use sound data to support our strategies and review the success of our initiatives.

Can have tough conversations in a positive way: It’s not a matter of if, but when difficult interpersonal situations arise.  Disagreement, conflict and disappointment are a given in a fast moving business where people care about their work.  People that proactively have tough conversations with kindness build empathy, trust and great working relationships.

Some other great things about working at Sleek…

Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. 

Flexibility: You’ll be able to work from home 3-4 days per week. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year

Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Additionally, you’ll be able to access our S$1,200 pa flexi benefits scheme for home office equipment or health and fitness expenditure.  Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.

Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.

Sleek is also a proudly certified B Corp.  Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030.

About the interview process

The successful candidate will participate in the below interview stages. 

It might seem like a lot - but fear not - we come prepared! We anticipate the process to last no more than 3 weeks from start to finish depending on your availability.

Whether the interviews are held over video call or in person will depend on your location and the role. 

Introductory call & Career Deep Dive

• A ~30 minute video call with a member of our HR team to discuss your application and get a better understanding of your experience and expectations for the role

Role-Related knowledge interview

• A ~30-60 minute chat with the Hiring Manager and/or another member of the team to validate your technical aptitude for this role.

Behavioural fit assessment

• A ~60 minute chat, usually with a member of HR or the leadership team
• We’ll dive into some recent work situations to understand how you think and work

Reference interviews

• We’ll have 2-3 short phone or video calls with references that you provide to us
• So as to not delay your offer, we may ask your permission to have these calls earlier on in the interview process

Requirement for background screening

Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. 

This may include using external vendors to verify the below:

• Your education
• Any criminal history
• Any political exposure
• Any bankruptcy or adverse credit history

We will ask for your consent before conducting these checks.  Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.

• Team-based environment
• Bi-yearly salary review and fast-track career progression
• 360 structure with individual commission and team incentives

Responsibilities:

• Provide full recruitment support to new and existing clients
• Perform research and understand clients and their industries well
• Source for suitable candidates via networking, social media, advertising, and referrals
• Conduct interviews with candidates and assess their suitability based on the client's requirements and needs
• Create profiling of the suitable candidates to be proposed to the engaged clients for consideration
• Provide professional advice to clients and candidates to manage the expectation
• Coordination of interview arrangements between clients and candidates
• Conduct reference checks on candidates on behalf of clients
• Coordinate and negotiate salary offers on behalf of clients and candidates
• Perform post-recruitment follow-up with clients and candidates
• Work closely with different teams to fulfill client's needs

Requirements:

• Proficiency in Japanese language (JLPT N2 and above) to liaise with Japanese-speaking clients
• Proven experience in recruitment, talent acquisition, or a client-facing role will have a distinct advantage
• Non-experience is welcome to apply as training will be provided
• The portfolio (by job functions basis) assigned will be determined on a mutual agreement basis
• Candidates who are flexible, adaptable to changes, willing to learn and improve, self-driven, and a team player will have a distinct advantage

To apply, please kindly email your updated resume to [email protected].

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Chay Yoke Ting Vanessa (Xie Ruoting)
EA Personnel Registration Number: R23115805
EA License No.: 07C5771

Role and team:

The Internal Audit Manager will lead audit projects, assess risks, evaluate internal controls, and spearhead Internal Audit representation across the APAC region. The candidate is required to have proven audit expertise with strong SAAS/ Technology business acumen to drive improvements in operational efficiency, compliance, and governance.

This position will be reporting to Director of Internal Audit based in the US HQ in Santa Clara.

This is a project manager and currently does not have people supervisory responsibilities.

What you get to do in this role:

Assurance Engagements

• Strengthen the ServiceNow’s internal control environment through assessing and evaluating internal controls over sales and marketing business functions(direct sales, sales operations, channel sales, services, revenue, marketing, sales commissions, etc.), including operational, financial and ABAC and other compliance areas
• Performs an internal audit annual risk assessment with ServiceNow’s APAC management team input to determine internal audit scope / plan for the period
• Perform internal audits of regional APAC business activities based on the internal audit plan
•  Organize and execute end-to-end internal audit projects, conducting in-depth evaluations of the internal controls, documenting the results and producing audit reports
• Report to ARC Audit Team and regional APAC Leadership on internal audit results and findings

Governance and Advisory

• Assist and support regional stakeholders with internal control improvements in anticipation of external and internal audits
• Utilize data analysis to identify risks in business operations and audit response plans
• Monitor and follow up on audit findings, coordinating with departments to implement corrective actions on time, ensuring closed-loop internal control management
• Support internal control and compliance requirements during the expansion of new businesses or markets, ensuring operations adhere to industry regulations and local requirements
• Collaborate with regulatory bodies or external auditors, providing necessary support and documentation as needed
   

Your Career

The Palo Alto Networks Global Customer Services (“GCS”) organization plays a pivotal role in safeguarding businesses against evolving cyber threats.  We match our best-in-class cybersecurity product portfolio with our industry-leading services portfolio including Professional Services, Customer Success and Technical Support to ensure customers have a seamless experience to drive optimal security outcomes for their business. We guide customers up the security maturity curve and continuously support them when, where, and how they need it - keeping their business safe.

As the Senior Manager - Global Customer Services Operations, JAPAC at Palo Alto Networks, you will play a crucial role in designing and implementing new processes to support the growing and transforming organisation; and enhancing the efficiency and effectiveness of the GCS organization across our JAPAC region which includes Technical Services, Account Health management and Support teams. This leader will perform data analysis and provide relevant, proactive insights to aid the Vice President of Global Customer Services (JAPAC) and their leadership team manage the day to day business to meet and exceed their business objectives.  

This leader will also be accountable for establishing robust operating rigor and driving initiatives to maintain high standards across the region and the global GCS team, aligned with the company's commitment to unparalleled service delivery. 

As the Global Customer Services Organization undergoes transformational changes to adapt to evolving market dynamics and customer expectations, this leader will play a crucial role in supporting process re-design and operationalization initiatives. This role requires a forward-thinking individual capable of driving innovation and piloting programs to enhance the efficiency and effectiveness of overall customer satisfaction and business performance.

Your Impact

Strategic Alignment and Operational Cadence: 

Align the theater operating cadence with GCS’ overall vision and strategy. Define and manage schedules for key meetings, ensuring focus on strategic priorities, key metrics, alignment to global programs, problem-solving and process excellence.

Performance Analysis and Reporting: 

Regularly analyze baseline data to identify trends, patterns, and areas for improvement, translating insights into actionable recommendations into both strategic initiatives and routine operations. Develop and implement robust data analysis frameworks to assess team efficiency, business performance metrics and global customer services initiatives against established KPIs. 

Regularly prepare and distribute reports and dashboards that provide senior stakeholders with a clear and data-driven perspective on key trends and indicators.

Feedback and Improvement: 

Establish a feedback loop with Support Delivery Managers and Engineers for insights into customer issues and bottlenecks. Utilize this feedback to iteratively improve meeting structures, communication channels, and overall operational processes.

Process re-engineering and Pilot Programs:

Drive the operationalization of redesigned processes, ensuring seamless integration into day-to-day activities and alignment to global policy, process, systems and tools. Identify opportunities for pilot programs aimed at testing and implementing innovative approaches to customer success operations. Work cross-functionally to conceptualize, launch, and evaluate pilot initiatives, leveraging data and feedback to inform broader operational strategies.

Predictive Analytics:

Explore the integration of predictive analytics to anticipate customer needs and proactively address potential challenges. Utilize data models to forecast future trends and recommend preemptive actions to enhance customer success outcomes.

Collaboration and Cross-Departmental Engagement: Foster collaboration between different departments including: Go-to-Market organization, Renewals teams and Sales Operations, ensuring representation in relevant meetings and initiatives. Be the connective tissue for JAPAC into the other GCS theatres and Global Technical Services Operations teams.  Foster collaboration and information-sharing across global teams to drive a cohesive and unified customer success approach.

Adaptability and Flexibility: Build flexibility into operations to adapt to changing business conditions and priorities, while defining and tracking key metrics and KPIs in line with organizational goals.

As a Service Delivery Executive, Infrastructure Support, you will oversee the Integrated Services Desk team, serving as the primary point of leadership for desktop support operations. The Team Lead is responsible for ensuring prompt, efficient assistance to customers across a variety of IT topics and issues, while also maintaining high standards of service delivery. Key responsibilities include managing team performance, enhancing operational processes, and ensuring that service desk operations adhere to established standards and best practices

What will you do? 

• Leadership and Team Management: Direct and oversee the Service Desk team, ensuring high levels of technical support and customer service. Lead by example to motivate team members towards achieving individual and team objectives.
• Strategic Oversight: Develop and implement strategies to enhance the efficiency and effectiveness of first call resolution (FCR), including optimizing call and email response times. Evaluate team performance metrics and conduct regular review sessions to identify areas for improvement.
• Incident Management and Escalation: Oversee the process of incident classification, prioritization, and escalation to 2nd level resolver groups. Ensure a streamlined workflow and maintain clear communication channels between all involved parties.
• Quality Assurance and Training: Monitor and evaluate the quality of support provided by the team. Identify training needs and organise sessions to address skill gaps, ensuring the team remains proficient in the latest technologies and service management processes.
• Customer Relationship Management: Maintain a proactive relationship with customers, providing them with regular updates on incident resolutions and gathering feedback to drive continuous improvement.
• Reporting and Documentation: Generate comprehensive reports on team performance, incident trends, and resolution statistics. Ensure all incident documentation is accurate, complete, and adheres to service level agreements (SLAs).
• Crisis Management: Lead the response to critical incidents, ensuring swift action and communication. Coordinate with internal teams and stakeholders to minimize impact and conduct post-incident reviews to prevent future occurrences.

• To conduct feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Inputting into value engineering.  Negotiating and agreeing final accounts
• Interfacing with the client and other consultants, at all project stages.
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager

• To conduct feasibility studies and writing procurement reports
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager 

Job Description and Responsibilities

Team Summary

The Global Clients team exists to support Visa’s key clients to provide world class support to our clients globally and across our regions. The position will work closely with both a core and cross-functional team of internal partners, regionally and globally, and will work closely with client executives to create value for both organizations. 

The team is responsible for driving growth and new business opportunities with Visa’s key global Fintech clients. They are at the forefront of payments innovation and our team ensures Visa supports their ambitions, whether launching a new product or expanding into new geographies.

What a Director, Global Clients does at Visa:

The Director role is responsible for managing clients, developing and executing account plans and sales strategies to increase revenue from existing and new businesses.  This Director will actively identify new revenue opportunities, manage current contractual obligations, and ensure clients are equipped with the best and most relevant Visa products and services.  

• Lead and manage client relationships by providing dedicated support
• Build, solidify, and foster strong client relationships across their wide range of business functions
• Proactively identify, develop and execute on opportunities, manage sales pipelines, and work with relevant stakeholders to mutually grow client and Visa business
• Coordinate and drive a collaborative and focused effort including business development, account executive and solutions specialists. Work collaboratively with other teams in Visa, such as product management and client services teams, to ensure that customer objectives are met and that regional financial targets for spend and revenue are achieved.
• Deliver disciplined account planning to meet and exceed identified goals and implement strategic initiatives
• Collaborate closely with market teams to align on goals and key initiatives, providing necessary support
• Analyze sales and performance data to measure success and identify areas for improvement
• Support the deployment of shared investment funds globally and locally, in accordance with the funds mandated purpose. Provide and follow robust governance for fund deployment, secure funds allocation to the best possible business opportunities.

Vaster Learning Pte Ltd, situated in the bustling business area of Novena, has emerged as a leader in providing both online and offline classes in a variety of subjects. By winning the support of many parents, it has gained tremendous recognition among the students. Our teachers are dedicated and have worked closely with our students to achieve their academic goals. We aim at providing excellence in educational services.

Responsibilities

· Conduct 1-to-1 online/offline (@Novena) lessons

· Conduct group online/offline (@Novena) classes

· Create an engaging learning experience for students

· Inspire and motivate students to excel in attaining their objectives for having tuition classes: be it exam preparation and academic improvement

· Monitor learning progress and periodical exams

· Prepare and deliver lessons that facilitate active learning experiences

· Communicate clear objectives for students learning activities

Requirements:

· A good Diploma/Degree in Science (Chemistry/Biology)

· Familiar with IB programme

· Passionate in teaching and inspiring teenagers

· High level of professional integrity and good work ethic

· A team player and a self-starter, open to feedback and willing to take on new challenges.

· Flexible, able to manage change and ambiguity well and able to work under tight deadlines.

· Relevant teaching experience (preferred)

· Adept in learning new educational tools and software where necessary

· Able to work on evenings and weekends