Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare, a renowned chain of medical aesthetic clinics operating in Singapore, Shanghai, Hangzhou, and Kuala Lumpur, is on the hunt for a driven and seasoned Business Centre Telemarketer to become part of our dynamic team.

As a Business Centre Telemarketer at ClearSK, you will play a crucial role in our success by converting customer inquiries into appointments and online sales through phone calls, WA &/or SMS conversations. You will also be responsible for driving our digital marketing efforts across various platforms, including but not limited to Google, Facebook, Instagram, Xiao Hong Shu, and WeChat, to engage potential customers, turning inquiries into appointments or sales. You will be cross-trained to operate or track marketing campaigns or perform operational audit.

Responsibilities:

• Handle inquiries via calls, WhatsApp, SMS, and email, converting them into appointments and sales.
• Drive direct sales through various channels including calls, emails, SMS/WhatsApp, and online platforms.
• Manage social media, Google, and website inquiries, converting them into appointments or direct sales.
• Maintain appointment trackers, balance peak and off-peak appointments, and maximize clinic resources.
• Offer service recovery to complaining customers and escalate complex cases to Reporting Officer.
• Stay updated on customer service protocols, product knowledge, and competitor offerings.
• Generate daily reports on leads, appointments, and sales, and monthly reports on appointments and no-shows.
• Manage customer accounts including package conversions and settlements.
• Follow up on customer feedback and escalate to management for resolution.
• Ensure compliance with clinic SOPs through remote access to systems and submit audit reports.
• Self-report on commissionable tasks and compute performance bonus claims.
• Coordinate with HQ on SOP audit & compliance and administrative matters.
• Adhere to remote working security protocols and maintain accurate work attendance records.

What We're Looking For:

• Bachelor's degree in Marketing, E commerce, Business or any related field. Applications from recent graduates are highly encouraged.
• Exceptional communication skills and fluent in both Eng and Chin, able to cater to English-speaking & PRC customers.
• 1 year of experience in telesales and customer service preferably from
  service / hospitality / healthcare / retail industry advantage.
• Experience in aesthetics, beauty and skincare sector advantage.
• Comfortable with paperless and IT-guided environment.
• Results oriented and a faster learner who can get up to speed after a short induction training, complemented by structured workplace training.
• A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.
• Able to work on some weekends.
• Professional presentation and excellent customer handling skills

What We Offer:

· An attractive remuneration package with performance-based incentives.

· Comprehensive training and ongoing support to excel in your role.

· Opportunities for career advancement within our growing organization.

· A friendly and inclusive work culture that values teamwork and collaboration.

· The chance to make a real difference in people's lives by helping them achieve their aesthetic goals.

· Access to state-of-the-art aesthetic treatments and services at discounted rates.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Job Overview

· Competitive Remuneration: Monthly salary package ranges between $25,000 to $35,000.

· Working Schedule: up to 5 work day per week

· Training: Comprehensive and structured preceptorship training led by senior doctors and our Medical Director with extensive experience in aesthetic dermatology.

Opportunity Overview:

Join Our Team and Shape the Future of the Medical-Aesthetics Industry! ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres with presence in Singapore, Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics and healthcare chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the maximum potential. To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Reasons to Join Us:

· Receive structured training under the guidance of our senior doctors and Medical Director who has 20 years of aesthetic dermatology medical experience, designed to equip you with the essential skills for aesthetic procedures. No prior experience in aesthetics is required.

· Junior doctors currently under MOHH are welcome, offering flexibility in terms of career progression. For those who excel in an aesthetics-focused practice, further details on our MOH bond transfer scheme will be discussed during the interview process.

· Very Competitive remuneration packages are available, monthly salary ranging from $25,000 to $35,000.

· Up to 5-day work week only.

· We are one of the earliest established medical aesthetic group in Singapore with clinics all around Singapore.

· ClearSK is committed to the ongoing professional development of its staff, offering sponsorship for relevant aesthetic courses and conferences.

· Overseas assignment opportunities for strong performers.

Responsibilities:

· Report to the Director of Operations and Medical Director.

· Conduct professional skin & body consultations, tailoring treatment plans based on individual needs.

· Collaborate with healthcare professionals to optimize treatment outcomes.

· Administer medical-grade aesthetic treatments.

· Record patient feedback and adapt treatment plans for improved clinical results.

· Collaborate with management and clinic staff to achieve organizational goals.

· Contribute to research & development, including developing new treatment programs and training materials.

Requirements:

· Full registration with the Singapore Medical Council.

· A tertiary degree in medicine from a recognized institution

· Attainment of relevant Certificate of Competence (COC)

· Prior experience in dermatology and aesthetics is advantageous but not mandatory.

· Strong interpersonal skills, including effective communication and a positive outlook.

· Fluency in both English and Mandarin is preferable.

Qualified candidates are offered an attractive remuneration and benefits package aligned with their experience and qualifications.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK is an equal opportunity employer and we encourage all qualified candidates to apply.

• At least ‘N’ level.
• Singaporean or PR.
• 5.5 days a week
• Proficiency in MS Office & Excel as well as overall strong computer proficiency.
• Able to work independently.
• Maintain good communication with members of other departments.
• Positive working attitude and good communication skills with customer (If any).
• Able to communicate in English and Mandarin.
• Any ad-hoc duties as assigned by Manager if any.
• Knowledge in Horticulture (If any) will be an advantage.
• knowledge in invoicing and office works will be an advantage

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres with presence in Singapore, Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics and healthcare chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the maximum potential.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills

The suitable candidates can expect the following attractive benefits package:

- An attractive Salary Package and 5 work days per week, work Tues to Sat and off on Sun and Mon, with normal office working hours.

- Comprehensive on job training and professional guidance provided. Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Job Description

· Handles daily administrative clinic work, tally and check on daily reports.

· Responsible for daily check on stock usage and patch recording or data entry of any differences.

· Responsible for daily check on machine condition and locations.

· Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.

· Check-in customers, record the visits and update customer information on internal database.

· Attend to customers’ enquiries and provide excellent customer service.

· Assist consultants to prepare the sales documents and consent annex.

· Handles booking of appointments, sending appointment reminders via WhatsApp

Requirement

· Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.

· 2 years of relevant experience preferably from service / hospitality / healthcare / retail industry.

· Good English verbal and written communication skills. Able to handle English and Mandarin speaking customers with proven Customer Service ability.

· An organized person and systematic thinker.

· Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

· Proficient in IT systems.

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture. It only takes 3 to 4 minutes to complete:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres, with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We are currently seeking a Finance & Admin Executive to join our team. This role involves the management of our membership CRM database with a focus on data analysis. The successful candidates will work closely with our Finance Director to ensure the accuracy of our clinic revenue tracking systems and customer prepayment accounts.

The suitable candidates can expect the following attractive benefits package:

- Attractive remuneration package and 5 days work week

- Comprehensive on job training and professional guidance provided.

- Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Office location is conveniently located at Novena, next to MRT stations.

Job Responsibilities:

• Oversee and manage the membership CRM database using a sophisticated database system
• Analyze data to derive meaningful insights for business improvement
• Assist Finance Director in tracking company, team and employee KPIs
• Compute and analyze manpower statistics and payroll costs (both fixed and variable components)
• Perform policy-compliance audits
• Submit monthly analytical reports to senior management for insights
• Generate daily progress update and submit weekly audit reports of non-compliant or irregular incidents, personnel involved and the monetary amount impact for HQ to adjust the Monthly Performance Bonus (MPB) of the personnel involved
• To liaise and coordinate with HQ in Singapore on SOP audit & compliance
• Uphold compliance standards in all financial transactions.
• Manage accounts payable processes with precision, ensuring accuracy in verification and payment processing
• Manage office operations to ensure efficiency and adherence to organizational policies

What We're Looking For:

• Minimum Bachelor's degree in Business, Analytics, Accounting, Finance, or a related field
• Good in planning and organizing work flow, with strong in numeracy, analytical and good interpersonal and communication skills
• Enjoy working in fast-paced and dynamic environment independently
• Diligent in checking work to ensure no errors before submitting to superiors for review
• A multi-tasker and learner with self-motivation and sensitive with figures
• Comfortable with computerized data processing and able to comprehend tables and spreadsheet templates
• Diligent in checking work to ensure no errors before submitting to superiors for review
• Familiarity with accounts payable processes and administration
• Familiarity with CRM systems is a plus.
• Exceptional attention to detail and commitment to accuracy

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSk Healthcare Group is an international aesthetics clinic chain headquartered in Singapore, with presence in Shanghai, Hangzhou and now Kuala Lumpur. We are a reputable provider of advanced aesthetic treatments and skincare solutions. Our dedication to excellence and personalized care has made us a leader in the medical aesthetic industry. As we continue to expand our services, we are seeking an Assistant General Manager to join our team. This role will play a crucial part in driving business development and executing strategic marketing initiatives.

Job Summary: ClearSk Healthcare is looking for an Assistant General Manager, shaping the future of our business alongside the CEO. In this pivotal role, you'll drive business development and execute strategic marketing initiatives. Your responsibilities span operations, including manning, resource allocation, and HR programs. Managing frontline doctors and staff scheduling, coupled with implementing leave policies, are crucial components. With a focus on KPIs, your efforts will lead to significant improvements in sales and service quality. Join us in making a lasting impact on our organization's success.

Management Trainee Program:

Candidates without direct experience will undergo a comprehensive 6-9 months Management Trainee Program in SG, KL, or Shanghai. The program includes transitional roles in frontline positions (front desk manager or customer service manager) and HQ roles focusing on procurement, inventory flow control, and resource deployment planning.

Responsibilities:

• Assist in managing the day-to-day operations of the clinics, including managing Business Call Centre (BCC) operation, supervising staff, and handling frontline operations.
• Developing and implementing policies and procedures to ensure the smooth and efficient operation of the clinic.
• Overseeing the financial performance of the clinic, including setting budgets, tracking expenses, and analyzing financial data to identify areas for improvement.
• Developing marketing and sales strategies to attract new customers and increase revenue.
• Ensuring that the clinic is in compliance with all relevant laws and regulations.
• Maintaining a safe and clean work environment for staff and customers.
• Collaborating with the medical team to develop and implement treatment plans for patients.
• Providing training and support to staff to help them develop their skills and knowledge.
• Participating in professional development opportunities to stay up-to-date on industry trends and best practices.
• Contribute to business development and execute marketing strategies.
• Allocate resources among outlets and guide HR in talent recruitment.
• Oversee frontline doctors, staff scheduling, and leave policies.
• Focus on KPIs to enhance sales and servicing volumes and quality.

Qualifications and Requirements:

• Minimum Bachelor’s Degree in Business Operation or equivalent
• Minimum 2 years' demonstrated experience in business development and marketing strategy.
• Proven leadership skills for team supervision, adhering to SOPs, and guiding HR in talent recruitment and development.
• Experience in utilizing IT apps to enable business process and generate data analytics reports
• Demonstrated maturity, integrity, results-oriented.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Superior organizational and time management skills, and the ability to efficiently manage multiple priorities.
• Able to grasp the big picture yet maintain high attention to relevant detail and accuracy;
• Able to learn fast, work systematically, Au Fait with the use of apps and IT systems to facilitate work.
• Able to assist the director to conduct weekly meetings or daily briefings to track progress of a team or a project as assigned by the director.
• Demonstrated management and supervisory experience with strong interpersonal skills required
• Possess a high sense of responsibility, accountability, and commitment with the ability to work under pressure
• Able to solve problem and execute solutions systematically.
• Able to break down tasks and assign the tasks to the appropriate person in charge , track progress and completion of the tasks and re integrate the components into the whole
• Able to manage teams and resolve conflicts firmly and confidently.
• About to use computational method to solve problems or design KPIs for his junior managers

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Rectification of Variations Orders (RVOs) and Building Defects:

• Coordinate the rectification process for Variations Orders (RVOs) and building defects identified during the completed building project.
• Liaise with Management, Committee, contractors, subcontractors, and suppliers to ensure timely and satisfactory resolution of RVOs and building defects.
• Conduct regular site inspections to identify and assess RVOs and building defects.

Documentation and Reporting:

• Maintain accurate records of all RVOs and building defects, including documentation of correspondence, inspections, and resolutions.
• Prepare regular progress reports for the General Manager, highlighting the status of RVOs and building defects, including any delays or obstacles encountered.

Collaboration and Communication:

• Work closely with an experienced committee and the Maintenance Director to ensure alignment on priorities and actions related to RVOs and building defects.
• Communicate effectively with stakeholders, including contractors, subcontractors, suppliers, and internal teams, to facilitate the resolution process.

Quality Assurance:

• Ensure that all rectification work meets quality standards and is completed to the satisfaction of the organization and relevant regulatory bodies.

Key Performance Indicators (KPIs):

• Timely Resolution of RVOs and Building Defects:
• Percentage of RVOs and building defects resolved within agreed-upon timelines.
• Average time taken to resolve RVOs and building defects.

Quality of Work:

• Number of RVOs and building defects reoccurring after rectification.
• Percentage of rectification work meeting quality standards.

Communication and Collaboration:

• Feedback from stakeholders regarding communication and collaboration effectiveness.
• Adherence to communication protocols and reporting timelines.

Documentation Accuracy:

• Accuracy and completeness of documentation related to RVOs and building defects
• Compliance with record-keeping standards.

Cost Management:

• Adherence to budgetary constraints for rectification work.
• Identification and implementation of cost-saving measures where possible.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres, with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We are currently seeking a proactive Clinic Executive to join our dynamic team. The Clinic Executive will be responsible for ensuring smooth operations at the front desk, providing excellent customer service, and supporting administrative tasks. This role requires someone with a keen eye for detail, strong organizational skills, and a passion for delivering an exceptional customer experience.

The suitable candidates can expect the following attractive benefits package:

- Attractive remuneration package with 5 days work week

- Comprehensive on job training and professional guidance provided.

- Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Responsibilities:

• Provide excellent customer service, including check-in/out procedures and addressing customers’ inquiries.
• Check-in customers, record the visits and update customer information on internal database.
• Responsible for daily check on stock usage and patch recording or data entry of any differences.
• Maintain the cleanliness and organization of the reception area, including updating posters and brochures.
• Assist customers with electronic purchases and account access on their mobile devices.
• Facilitate sign-in and out procedures for customers.
• Stay within close proximity to the counter to fulfill duties effectively.
• Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.
• Assist consultants to prepare the sales documents and consent annex.
• Handles booking of appointments, sending appointment reminders via WhatsApp
• To make follow-up calls after clinic visits to provide advice about post-treatment care and book review appointments with doctors.
• Step-out and events to generate leads of awareness.
• Assist in any other clinic-related matters as required.

What We're Looking For:

• Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.
• Relevant administrative experience preferred; basic math skills required.
• Strong customer service skills with excellent communication abilities.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in stock administration and inventory management.
• Comfortable with electronic payment systems and mobile device usage.
• Professional demeanor and ability to work within designated areas.
• Willingness to adapt and participate in job rotation and career path planning.
• Excellent organizational abilities with a high level of attention to detail.
• Proficient in IT systems
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

Join us in providing top-quality care to our customers and contributing to our team's success.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK is a premier medical aesthetic clinic chain with a significant presence in Singapore, Kuala Lumpur, Shanghai, and Hangzhou. With over a decade of experience in providing innovative, safe, and effective aesthetic treatments, we are dedicated to empowering individuals to embrace beauty and confidence. Our commitment to quality and excellence in aesthetic care has made us a trusted partner in our clients' journeys towards perfecting skin and body beautifully.

About the Role

Are you an organized individual with a penchant for systematic thinking and a knack for executing business plans flawlessly? Do you thrive in an environment where meticulous planning meets hands-on action? If yes, we're looking for you! We are seeking an Operation Planning Executive/Manager to join our dynamic team at [Name of Aesthetic Clinic Chain]. In this role, you will be responsible for organizing logistics, materials, and manpower to ensure seamless operations across our chain of aesthetic clinics. You'll play a vital role in achieving our business objectives by maintaining a high-level perspective while being actively involved in day-to-day execution. Adaptability is key as you'll be handling unforeseen challenges such as machine breakdowns and manpower shortages with ease.

Job Responsibilities

• Collaborate with Directors, Doctors, and frontline colleagues to develop and execute operational plans.
• Implement and refine Standard Operating Procedures (SOPs) to ensure efficiency and cost-effectiveness.
• Oversee logistics, materials, and manpower to meet business demands.
• Handle sudden changes and challenges such as machine breakdowns and manpower shortages effectively.
• Utilize IT systems to streamline operations and enhance productivity.
• Maintain clear communication channels with all stakeholders.

Ideal Candidate

• Minimum Bachelor’s degree from reputable universities preferably in Business Administration and Health Sciences.
• 2 years of relevant experience in service/hospitality/healthcare/retail industry, are welcome to apply.
• Proficiency in English verbal and written communication; conversational in Chin.
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.
• Strong working knowledge of Excel.
• Proficient in IT systems.

What We Offer

· An attractive Salary Package with fixed pay of up to S$5,000 per month for candidates who fully meet our requirements.

· 5 working days per week; Monday to Friday.

· Sponsored work trips to KL to promote mutual learning and exchanges.

· Comprehensive job training and professional guidance provided.

· Fast-track career path for fast learners and high performers.

· Opportunity to work alongside doctors and management.

· Opportunity to embark on the Management Trainee Program for career advancement.

· Reward and recognition program that appreciates the most competent and brightest employees.

· Promotion based on performance and achievements.

· Generous package of free medical aesthetics treatments (up to S$6000 per year) selecting from 100+ treatments for full time employees.

· Exclusive staff discounts on our products and services.

· Medical Benefits for full time employees.

Join Us

At ClearSK, we value innovation, excellence, and the continuous pursuit of enhancing beauty and confidence through safe and effective treatments. If you are passionate about making a difference in the aesthetic industry and possess the creative skills and experience we are looking for, we invite you to apply.

Become a part of our dynamic team and contribute to our journey of perfecting skin and body beautifully, enjoying the flexibility of a hybrid work model designed to foster both independence and collaboration.

Application process

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on the job portal:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The role 

You will be responsible for continuously delighting and exciting the LB community, through thoughtful assortment selection. Reporting directly to the Senior Buying & Merchandising Manager, you will play a pivotal role in shaping Love, Bonito through this exhilarating scale-up phase. 

Main Responsibilities

• Partner up with design development and assortment teams to create core and capsule products that are in line with LB DNA, customer preferences and opportunities in the market
• Research current fashion trends, consumer preferences, competitor activities and market demand to anticipate market shifts and consumer preferences
• Analyse sales data, customer feedback and product performance metrics to identify opportunities for product innovation, assortment enhancements and category expansion
• Prepare and present buying reports, trend analyses, sales forecasts to management and cross functional teams to inform strategic decision making and planning 
• Partner up with sourcing & production and product development team to negotiate pricing, terms and contracts to maximise margins; source for new suppliers to expand product offering and enhance LB’s competitive advantage
• Develop inventory replenishment plans, reorder quantities, and stock allocation strategies to optimise inventory levels and minimise stock outs or overstocks
• Collaborate with design and merchandising teams to curate a product assortment that meets customer expectations - manage product life cycle, including markdowns and inventory clearance strategies; monitor inventory turnover, sell-through rates, and ageing stock to identify opportunities for markdowns, promotions, or inventory reallocation
• Collaborate with cross-functional teams, including merchandising, planning, and store operations, to ensure that inventory levels meet customer demand and sales targets
• Steer new range development i.e. new categories, collaborations
• Manage OTB for the portfolio assigned ensuring spend is within assigned budget
• Execute monthly replenishments to ensure healthy inventory cover
• Develop pricing framework and partner up with merchandising for final pricing recommendations 

KPIs

• Net revenues, inventory cover, core contribution, customer acquisition and retention

You Should Have / Be:

• Passionate about fashion and apparel and a good understanding of LB
• Extreme ownership and a self-starter who is hands-on with a ‘get things done’ attitude
• Desire to work in a dynamic and fast paced environment
• Gritty and able to work under pressure; comfortable to navigate through uncertainty
• Performance-centric mindset with a strong desire to achieve targets
• Commercial savviness and customer centric mindset; able to make timely decisions
• Numerically inclined, data-savvy and able to leverage on data to make decisions
• Strong communication and negotiation skills
• Excellent collaboration and stakeholder management skills
• Growth mindset and sense of continuous improvement
• Mature leader who is able to manage, influence and inspire direct and indirect teams
• An embodiment and role model of LB’s values 
• Minimally 5 years in buying with experience in the fashion retail industry, 2 years as manager
• In-depth knowledge of trends, textiles and production processes and a keen eye and passion for fashion

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement, Mental wellness support)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

THE CONTEXT _________

Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.

By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.

To go further, with Dior. 

YOUR MISSION _________

ANIMATION & PRODUCT LAUNCHES

• Assist in designing and creating visual merchandising displays based on launches needs in all POS in SEA markets and to manage the production and delivery to stores
• Assist in collation of launch POSM and testers for markets based on marketing priorities and budget.
• To help to check through all markets POSM forecast.
• Consolidate POSM orders that requires local fabrication for all markets, mainly on PCD launch.
• Update planogram for all stores and formats based on Merchandising plan and aligning with Marketing team.
• Preparation of visuals for various formats utilizing brand guidelines and manage vendors in the process and ensure visuals are installed on planned launch date.
• Consolidate launch reports for submission to Regional team and photos update.
• To assist VM manager in coordinating with suppliers on VM POSM production for animation and events setup.
• Setup of animation and events.

OPENINGS

• To create and plan the visual merchandising aspects of a new store by preparing the planogram, category organization and visual elements of the store.
• Assist in sourcing and ordering of merchandising elements, manage the production processes, timeline, and quality.
• Preparation of comprehensive and clear store opening fitting guide for setup team to follow.

INVENTORY & QUOTATION MANAGEMENT

• To manage long-term planning for planograms based on the product assortment plan to identify POSM needs and allocation for SG network.
• Generic and launch POSM Inventory management - to ensure sufficient stock level at warehouse & office for Openings & Maintenance.
• Track status of orders and ensure timely delivery of POSMs to each store.
• Work with logistics team to align allocation plans for markets and ensure healthy POSM stock levels.
• Track cost spending with every launch VM (F24, F27) budget.

E - VM

• To assist VM manager in visual Adaption for site E-Corner update & campaign deployment.

WHAT CAN WE OFFER ?  _________

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses. 

So, How Far Will You Take Dior?

ROLES AND RESPONSIBILITIES

We are looking for an open-minded and enthusiastic intern to join our regional merchandising team. During this internship, you’ll be work with the VM Manager on the management of all visual merchandising, retail excellence and delegated store design activity associated with the delivery of the VM strategy and new store openings. Responsible for guaranteeing maximum qualitative visual impact of the brand at each point of sale in line with brand DNA and local strategy. Creation and implementation of launch and permanent merchandising tools and guidelines, consistently executed across both Travel Retail and Local Market in APAC.

KEY RESPONSIBILITIES

• Support the Visual Merchandising team on daily administrative tasks and specific projects
• Assist with in-store visual merchandising such as developing key launch concepts, researching materials, and preparing APAC display designs
• Work closely with Retail Design, Brand Marketing teams, Design Agencies, Contractors, and Vendors to enhance POS retail excellence
• Responsible for creating and tracking purchase orders, as well as ensuring timely deliveries of regional productions
• Coordinate with vendors regarding material samples, as well as overseeing the picking, packing, and sending of samples back and forth
• Occasional need to liaise with HQ for specificity on materials and finishing samples from France for regional production or specific delivery for market needs

MAIN MISSION

1. Product Launch

• Ensure weekly all central guidelines and technical details are maintained and that specific  markets folders are always up to speed with the latest information
• Support technical adaptation of central visual merchandising guidelines across the regional (3 axis: Fragrance, Make-up and Skincare)
• Maintain Soft Merchandising 3D Assets based on campaign cadence in the regional
• Depending on sketch-up skills, to support in designing of regionally product POSM based on monthly launches.
• Support in artwork updates and changes based on campaign drops depending on adobe illustrator or in-design skills

Animations/Events

• Design support on SPP or small podiums on sketch-up, depending on skills sets
• Join-in trade plan brainstorming plans/sessions for retailtainment activities by collaborating with marketing and commercial teams
• Organised internal visit to competitor’s pop-ups in Singapore
• Post-campaign process support for photo/video execution to be maintained and submitted by market

3. Visual Merchandising Operation

• Support VM Manager in briefing / managing regional productions to both market and external vendor
• Support on the POSM shipment, cost tracking, and PO creation.
• Coordinate timely delivery of merchandising produced regionally
• Worked with vendors/contractors on brand’s POSM guide that will affect dimensions, cropping, and review for production & installation

4.  Administrative

• Monthly merchandising’s Meeting Agenda to be shared across all regions
• To follow-up with meeting minutes during merchandising monthly meetings
• Launch merchandising surveys across regions
• Key point of tracking status and organising inventory count of office POS and display configuration

The Senior Product Developer will lead a team of product developers to work with buyers, designers, and international business partners to strategize and execute product development across UPR-owned or -affiliated destination entertainment venues (both US and international). This includes leading in the coordination of  product development related tasks and ensuring compliance to the quality standards or delivery requirements set in accordance with Company regulations and best practices. This role will also work closely with vendors and suppliers to recommend any changes to the current product development to ensure compliance with the affiliated destination product safety standards.

Your responsibilities include:

• Working closely with a team of product developers and partner with Brand Manager, Supervisor and Compliances team during product development stage. This involves tracking changes to licensor’s requirements, identifying manufacturing issues and ensuring the accuracy of materials or components used.
• To facilitate onboarding of new vendors and to carry out merchandising responsibilities in accordance with the organization’s policies and applicable laws. 
• Work with buyers, designers and suppliers from the ideation phase to production stage in line with project deadlines.
• Handles product development including working with external vendors and factories on sample reviews.
• Understands and applies manufacturing and costing parameters to product.
• Ensures product design excellence by making character and product corrections during sampling, prototyping and address key issues and challenges in production/assembly and plans accordingly to deliver high-quality products.
• To participate in UPRGM produce development meeting or calls conducted in other time zones.
• Ensure good housekeeping is in place in the respective area of responsibilities.
• Establish product specifications to satisfy product requirement.
• Coordinates with Manager on new projects and scheduled deadlines.
• Limited travel for onsite product approval and trade shows.
• Undertake other ad-hoc projects and responsibilities as required.

Your assignment

• Know and understand the customers’ shopping behaviour, retail trends & life at home and use this knowledge to provide the relevant solutions for our customers

• Ensure that sales and profitability is secured through sales steering and range efficiency to maximise growth

• Know the key barriers and facilitate an easy buying process for my customers.

• Provide feedback to secure commercial opportunities in a multi-channel environment and work actively to help sell in all channels

• Ensure that area of responsibility is in excellent shape as new, fully stocked and that a high level of merchandising basics is always in place.

• Take responsibility to achieve the goals set for my area of responsibility

• Contribute towards improving the customer experience in the store and maintain a high level of service standard with a “First time right” mindset

• Conduct/Support product knowledge trainings for co-workers related to a product range.

• Ensure Balance operational excellence in daily operations to enhance the easy buying experience in line with commercial review requirements

• Support a customer-friendly and efficient execution of the payments, exchange & returns and click and collect process.

Your assignment

• To know and understand the customers’ shopping behaviour, retail trends & life at home and use this knowledge to provide the relevant solutions for our customers;
• To ensure that sales and profitability is secured through sales steering and range efficiency to maximise growth;
• To know the importance and actively work with replenishment proposal- securing the right parameters to ensure product availability ;
• To ensure that my area of responsibility is in excellent shape as new, fully stocked and that a high level of merchandising basics is always in place;
• To contribute towards improving the customer experience in the store and maintain a high level of service standard with a “First time right” mindset;
• To support a customer-friendly and efficient execution of the payments, exchange & returns and click and collect process.

Global Endpoint Operations manage the Endpoint Systems that connect the Visa’s Client globally to all Core Systems and services at Visa Data Centers. The team is responsible for all technical support, Change Execution, Problem, and Incident management. The administrator is responsible to ensure high availability and drive better systems monitoring and performance investigations. This includes working in partnership with other O&I teams as well as working with client’s endpoints, vendors, and development teams to continuously drive higher availability and reduction of service impacts.

Essential Functions:

• Provide technical advice and support to Visa’s Client institutions and processors to ensure customers expectation are exceeded.
• Discipline in detailed documentation and reporting of issues and changes. Timely and accurate updating and maintaining Global Inventory records.
• Create and test implementation Linux scripts for vendor’s field engineers and support team for installation and activation.
• Perform remote system Installation with on-site vendor engineer support, configuration, and lockdown of Visa Endpoint servers.
• Proactively work with Global Support groups and/or client or vendors to provide flexible and nimble solution for client issues and resolve system problems quickly.
• Timely escalation of critical situations and any likely project risk that can impact project delivery scheduled to Manager and 3rd Level support team.
• Ensure that all server deployments follow Visa security guidelines and report any non-compliance.
• Able to communicate and work cordially in global team with teammate from different culture and in time zone.
• Work closely with both IMAC and Project team to ensure best-in-class delivery of solutions and support to Visa client.
• Ensure all incidents and changes comply to ITIL and operation policy.
• Ensure that all servers going into productions are locked down and meet operational acceptance criteria.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Monitor market trends, consumer behaviors and competitive activities
• Leverages relevant consumer/customer trends and insights to build a plan and deliver against business objectives
• Leads the development and implementation of annual brand with clear outlines of goals, objectives, tactics, metrics of the brand. The brand strategy should align with the overall organization’s vision, mission, values and support overall business strategy and objectives.
• Monitor and evaluate performance and effectiveness of the brand strategy and plan and make adjustments as needed.
• Monitor and report marketing campaign performance with clear assessment on KPIs and ROIs
• Translates brand elements into plans and go-to-market strategies, ensuring consistency across the different deployment touchpoints
• Manages local product adaptation, in compliance with global/ regional guidelines
• Manages external communication activities (including social media) and maintains relationship with local media all in line with the global communication and media strategy guidelines.

About the job

Reporting to the Checkout Manager, together with your team of co-workers, you ensure an easy-buying experience for IKEA customers in a high volume and fast paced environment throughout the complete payment process by ensuring the check-out service is efficient for the customer and ensuring payments are handled in a reliable, accurate and friendly way.

Your assignment

• You ensure the checkout areas are efficiently equipped and co-workers are available to help customers throughout the day.
• You are available to support the check-out co-workers if they are unable to resolve customer's issues by dealing with the issues positively.
• You ensure accuracy of the Store’s daily monies collection, bank deposits and accuracy of the cash transaction records.
• You are responsible and accountable for daily basic operational needs and ensure proper maintenance of internal document for audit purpose.
• You will investigate conduct inquiry or follow-up of discrepancy.
• You will provide training and support the checkout manager to develop the co-workers’ career development by having regular one-one sessions and conduct performance appraisal.
• You will support the check-out manager in work scheduling and timecard management of the co-workers.
• Following up on the department action plan and taking action to ensure we are continually focus on achieving the agreed goals and compliance to the internal processes.
• Ensuring IKEA store is a safe and secure environment at all times for visitors and co-workers.

Your profile

• You have at least 3 years of experience in a leadership role within a fast-paced retail environment.
• Have a proven track record of leading teams and fostering team camaraderie.
• You are meticulous with an eye for details and strong follow-up skills.
• You are customer-centric with strong problem-solving and analytical skills.
• You have good communication and interpersonal skills.
• You are hands-on and physically fit to withstand prolonged hours of standing and able to handle heavy merchandise.
• You can commit to working on AM/PM shift, including both weekends and public holidays.

The Company Secretarial Assistant will support the APAC Company Secretary in delivering best practice governance for our APAC entities as well as ensuring compliance with all relevant legislation/regulation. 

The position will require a company secretary with a minimum of 2-3 years experience who will be able to work efficiently in an expanding ambitious company.

Key Responsibilities of the Job:   

• To provide a full governance and secretarial service to the main APAC legal entities with the APAC Company Secretary

• To own a portfolio of APAC legal entities and provide full Company Secretarial support, including minuting of quarterly Board meetings

• Help to design and deliver corporate governance  and company secretarial standards 

• Be involved in governance projects that sit across the Global team

• Interact with stakeholders on all aspects of corporate governance

• Horizon scan to ensure APAC is to up to date with all relevant developments in company secretarial practice, law and regulation and support the APAC Company Secretary in developing best practice as a result of these changes

• Contribute to Legal team strategy and planning

• Manage relationships with contacts and external service providers for Company Secretariat

• Be responsible for the APAC entities on Diligent entities and Diligent Boards

We are looking for a Manager / Lead, Operations to work in our regional APAC team. You will be responsible for supporting the APAC countries to provide a better experience to our customers through more efficient logistics.

What you will do

• Lead a team of logistics analysts, managing regional projects across 11 APAC markets to enhance logistics performance, with a focus on improving customer experience and retention.

• Optimize operational performance during market imbalances by adjusting pricing, delivery flow, and customer choice.

• Transform large data sets into visualizations to inform decision-making and analyze KPIs to enhance delivery setup and overall operational performance, aiming to elevate customer experience.

• Drive product strategy and feature development to enhance logistics operations.

• Develop and execute the logistics strategy, challenging the status quo, and driving innovative improvements in the logistics and operations ecosystem.

As an E-Commerce Operation Cum Dispatch Rider, you will play a key role in building our company's e-commerce operations, supporting the Operations Manager to ensure E-commerce operations are run efficiently. 

Responsibilities 

• Assist the e-commerce operations team to manage online operations:
  • Order Management 
    • Collection of Phones from doorstep,store collections
    • Support self-collection service whenever necessary
  • Product onboarding
    • Assist with stocktake and phone testing through internal software
    • Shoot and measure merchandise
    • Edit product images post photoshoots
    • Upload products online 
• Warehouse Inventory Management
• Supporting customer online enquiries
• Any other ad-hoc tasks assigned

We are establishing a dynamic team to consult in the Asset Management and Investment Management realm. Seeking individuals with proficient experience in middle office operations and a comprehensive understanding of the Aladdin system.

We have a number of roles open across multiple levels of seniority.

Responsibilities:

1. Client System Deployment: Collaborate closely with clients to facilitate the implementation of new systems, particularly the Aladdin platform.

2. Project Alignment: Grasp client objectives thoroughly and guide project delivery in accordance with these goals.

3. Stakeholder Management: Effectively manage relationships across various stakeholders, including business and technology teams. Understand their needs, constraints, and influence decision-making processes.

4. Subject Matter Expertise: Serve as the subject matter expert (SME) in Aladdin and Middle Office investment cycles. This includes pre-trade activities, order management, trading, investment operations, risk management/compliance/oversight, closed-book accounting, and performance measurement. Collaborate extensively with key stakeholders to provide Aladdin expertise throughout the implementation process.

5. Coordination and Management: Oversee and coordinate business analysis, project delivery, testing, and end-user training activities to ensure seamless integration and utilization of the Aladdin system.

As the Owned Media Lead, you are responsible for developing and implementing the strategy for owned media channels, in close collaboration with the global and regional Strategy & Planning team. Your role involves overseeing owned media planning, content analysis and development, and distribution to drive engagement, brand awareness, and customer loyalty. You will collaborate with cross-functional teams to ensure that owned media channels are effectively utilized to achieve marketing and business objectives.

You are analytical and insight-driven, and have strong interest in customer data, customer behaviour and how that impacts brand value and future business value. You are driven by turning insights into actions and plans, presenting your findings and recommendations in a clear way to stakeholders across functions. You work hands-on with planning and tactics, taking this out into daily operations.

Key responsibilities

• You develop a comprehensive owned media strategy plan aligned with the overall marketing goals and target audiences, identifying key performance indicators (KPIs) and metrics to measure the success of owned media initiatives.
• Collaborate with content creation teams within the region and globally to develop a content calendar and plan that aligns with brand messaging and resonates with the target audience across owned media channels.
• Utilize customer insights and data analytics to segment the target audience for owned media channels and tailor content to meet their preferences and needs, in collaboration with CRM & Loyalty team.
• Oversee the management and optimization of owned media channels together with Digital to ensure a holistic plan across all digital touchpoints, e.g. app, site, social, email and push, ensuring that the plan is synced with the overall holistic planning.
• You closely collaborate with the content operations team to secure the right content in the right place at the right time for the customer and provide a feedback loop to the insights unit and global content teams.

Job Scope

Under the general guidance of the Director of Finance, you oversee and direct all aspects of the finance function, including the accounting operation, financial reporting, managing relationships with lenders and compliance with tax and other governmental authorities.

Reports directly to the Director of Finance on all day-to-day operational matters affecting the hotel, and directly to the Director of Finance on all finance matters.

Essential Responsibilities

• Supervises the accounting department of the Hotel
• Directs the accounting departments of the hotels to ensure strong accounting procedures and controls are in place, and financial reporting is timely, reliable and accurate.
• Responsible for all staffing matters for the finance function including recruitment, training and counseling of employees.
• Oversees hotel accounting systems and ensures full use is made of system capabilities.
• Responsible to produce the most effective and efficient accounting organization and processes to support the hotel’s operations.
• Provides financial support to the Director of Finance/GM and the hotel Executive Committee, including periodic reporting, financial analysis, forecasts etc. 
• Provides financial input on all significant business decisions.
• Monitors departmental costs across hotel and provides leadership in controlling and reducing costs.
• Monitors financial performance and provides the management team and with early warnings of variances from budget or forecast.  Responds proactively to business developments, and assists the management team to take appropriate action to address changing circumstances.
• Liaises with finance department in and ensure all reporting requirements and requests for information are satisfied in a timely manner.
• Oversees the consolidation of the financial information for reporting to the banks and joint venture partners.
• Oversees the accumulation of the financial information for reporting to tax accountants and tax authorities. 
• Oversees F&B accounting and reporting and monitors relations/responds.
• Responsible for liaising with banks, and monitoring compliance with all loan agreements and covenants.
• Oversees the generation of operating and cash flow forecasts for Corporate office and for the banks, as per directed by the Director of Finance.
• Responsible for managing and supporting the annual budget process.
• Oversees capital project budgets and reporting.

Vaster Learning Pte Ltd, situated in the bustling business area of Novena, has emerged as a leader in providing both online and offline classes in a variety of subjects. By winning the support of many parents, it has gained tremendous recognition among the students. Our teachers are dedicated and have worked closely with our students to achieve their academic goals. We aim at providing excellence in educational services.

Responsibilities

· Conduct 1-to-1 online/offline (@Novena) lessons

· Conduct group online/offline (@Novena) classes

· Create an engaging learning experience for students

· Inspire and motivate students to excel in attaining their objectives for having tuition classes: be it exam preparation and academic improvement

· Monitor learning progress and periodical exams

· Prepare and deliver lessons that facilitate active learning experiences

· Communicate clear objectives for students learning activities

Requirements:

· A good Diploma/Degree in Mathematics subject preferred

· Familiar with government schools syllabus, or O/A Level, IGCSE or IB programme

· Passionate in teaching and inspiring teenagers

· High level of professional integrity and good work ethic

· A team player and a self-starter, open to feedback and willing to take on new challenges.

· Flexible, able to manage change and ambiguity well and able to work under tight deadlines.

· Relevant teaching experience (preferred)

· Adept in learning new educational tools and software where necessary

· Able to work on evenings and weekends