Responsibilities

• Oversee daily Salon Operations
• Assist in training beauticians
• Assist in rostering and incentive payroll
• To maintain positive relationships with relevant stakeholders
• To maintain stock levels and ensure sufficient stock on hand
• Ensure that proper hygiene practices are strictly adhered to
• Maintain staff records and documentation.
• Promote services, products, and discounts to customers

Qualifications & Requirements

• Diploma in relevant fields
• Relevant work experience in the beauty industry, preferably in similar roles
• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Basic bookkeeping knowledge and digital literacy skills
• Possess leadership skills, organizational skills and time-management

The Opportunity

• Adecco is partnering with a leading bank to look for Business Analysts
• Starts off as a 12 months contract
• Location: CBD

The Talent

• BA must have consumer credit working knowledge or have done consumer credit reporting/MIS scope before

The Job

1. Contribute to projects / initiatives, starting from Requirements Gathering, Functional Specs review to User Acceptance Testing and Live Verification.
2. Must have good working hands-on experience in data querying (SQL and such) and handling of data schemas and data wrangling. Subject matter expertise in consumer/retail credit domain will be an instant hit.
3. Review requirements to ensure alignment to design principles and data architecture
4. Evaluate existing BAU process and identify areas that need improvement and propose options as solutions
5. Attend to user stories/requirements from stakeholders e.g. credit risk analysts with regards to data and dashboarding needs and work with MOT (Tech) data factory and/or READ teams
6. Join regular scrum meetings and user stories grooming sessions to ensure that enhancements are delivered accordance to business requirements/solutions and is within budget and timelines
7. Review solution proposal from MOT (Tech) and provide effective challenge and counter proposal
8. Familiarity with consumer credit loan systems and customer systems for secured lending products (ie. LEAPS ORIGINS (front-end booking system) and Finacle (account maintenance system)
9. Familiarity with consumer credit loan systems and customer systems for cards and unsecured loan products (ie. VisionPlus)
10. Should have experience with collection management system such as Debt Manager and Aspect/Cisco auto dialler
11. Good knowledge of Collibra as part of data discovery and lineage between data tables in ADA/DL (data warehouses).
12. Participate in various workshops from BU initiatives

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply Business Analyst (Consumer Credit)
• We regret to inform that only shortlisted candidates will be contacted

The Opportunity

• Adecco is partnering with a leading bank to look for a Data Governance Specialist
• Focus: Support Risk Management Group Data Steward on managing Data Quality, Data Discoverability, Data Ownership and Data Access
• Starts off as a 12 months contract
• Office Location: CBD

The Talent

• Good knowledge of data quality principles
• Proven experience in data issue management and data profiling
• Excellent analytical, problem-solving, and decision-making skills
• Strong communication skills with the ability to understand, simplify and explain complex data issues
• Skilled in preparing effective and well-structured presentations with clear narratives and data analysis to varied audience
• Thrives in a fast-paced, high intensity and ambiguous environment and possess a high level of intellectual curiosity
• Demonstrated ability to thrive with minimal oversight, understand business needs and independently drive initiatives and cross functional engagements forward
• Technical skills: SQL, Python

The Job

• Host regular RMG Data Quality forums (including preparation of meeting materials) and represent RMG at Group level Data Issue meetings
• Organize cross-department discussions to drive and resolve data issues
• Work with RMG stakeholders to review and improve data quality monitoring reports and processes
• Participate in data ownership discussion and follow-ups
• Assist in review and setup of data access for users
• Drive data management related reviews, such as BCBS239 annual reviews.

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply Data Governance Specialist
• We regret to inform that only shortlisted candidates will be contacted

Working Hours: Office hours 5 days

Job Scope:

• To carry out Paediatric Urology investigations and Paediatric Surgery Outpatient Day Procedures.

o Paediatric Urology Investigations include Simple Urodynamics Study with or without Sedation, Complex Urodynamics Study (including Video UDS, EMG) with or without sedation, Uroflow studies, Residual Urine Measurement, Biofeedback Therapy, 4 Hour Voiding Observation, Stool Management Programme and Urotherapy.

o Paediatric Surgery Outpatient Day Procedures include, change of Gastrostomy tube/button, Rectal washout and Clean Intermittent Catherisation.(CIC)

• To perform charging for the above-mentioned investigations immediately, post procedures

• To schedule for sedation team and/or anaesthetic team support for above mentioned investigations and procedures that may require sedation or general anaesthesia as requested by team doctors.

• To schedule, actualise and perform charging of patient’s admission before and after Urodynamics Study and/or other procedures requiring admission.

• To check and calibrate equipment and instruments to ensure that they are in good working condition.

• To set up the machine for above mentioned investigations/procedures when required

• To perform Uroflowmetry studies and Residual Urine measurements as requested by doctors according to hospital standards of operation.

• To provide appropriate instructions to patient for follow-up review/procedures at Specialist Clinic.

• To provide patient / family members on information regarding above mentioned investigations and procedures.

• To compile the data generated from the studies into computer and report results for doctor to verify.

• To ensure reports are ready for dispatch to clinics/wards within stipulated time frame.

• To be responsible in proper filing of patients’ reports for easy retrieval.

• To ensure appropriate and timely electronic documentation of investigations and procedures.

• To educate and instruct patient and family on filling up Bedwetting Questionnaire, Bladder Diary, measurements of urine, spillage.

• To demonstrate proper and economical usage of consumables and supplies

• To ensure that stock level on supplies and consumables are adequately maintained and replenished.

• To maintain and demonstrate proper use and care of equipment.

• To maintain a clean and safe work environment.

• To attend to patients’ feedback /enquiry, perform service recovery and provide information when appropriate.

• To be responsible for Paediatric Surgery Urology Hotline for communication with patients/parents and colleagues.

• To attend to telephone enquiries / calls and trace results when requested.

• To participate in service quality / improvement activities / program.

• To assume additional responsibilities as assigned by Supervisor(s).

Job Requirements:

• Min. Diploma in Medical Science / Bio –Technology.

• Preferably 1-2 years of related work experience in clinical service.

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Responsibilities:

1. Work with client executives, customer technical leads, and partners to manage and deliver cloud solutions, becoming a trusted advisor to decision makers throughout the engagement.
2. Make recommendations on cloud transformation strategies, enterprise architectures, platforms, and application infrastructure required to help customer gain business benefit from cloud adoption
3. Manage the enterprise architecture relationship with customers by collaborating customer CIO, CTO and enterprise architects.
4. Develop compelling cloud transformation proposals for key customers and partners, working with the business development team, solution sales team and service delivery team to determine project goals, define completion criteria, build resource breakdowns, and determine project milestones.
5. Partner with Solution Architecture team and Service Delivery team to design complex solutions for customers that drive Huawei Cloud adoption and revenue.

Qualifications & Skill Requirements:

1. At least 8 years of relevant working experience in cloud.
2. Graduated in degree in computer science, system engineering or equivalent.
3. Excellent oral and written communication skills with a keen sense of customer service
4. Excellent problem-solving and troubleshooting skills
5. Process-oriented with great documentation skills
6. Experience as a Technical Project Lead or Lead Consultant (e.g., Management or IT Strategy) delivering cloud migration and transformation projects in customer-facing roles.
7. Experience with Enterprise IT and Cloud Technologies/Services.
8. Experience presenting and communicating with Chief Experience Officers in public administration organizations.
9. Knowledge of app and/or infrastructure migration and modernization (e.g., assess, plan, execute, optimize, operate), IT Infrastructure, IT operations, or business applications.

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

Responsibilities

• Manage, teach and conduct cooking classes with patience and professionalism
• Execute and supervise the day to day operations of the cooking studio
• Maintain the cleanliness of the studio thus providing a positive learning environment
• Proactive and Initiative in ensuring the food costs are within the allocated budget and seek improvements to reduce food wastes
• Be punctual and well prepared with required ingredients and tools before the class begins
• Deliver the required curriculum
• Promote and maintain high level of student satisfaction
• Offer suggestions for improvement to course implementation as part of our ongoing efforts to achieve excellence and increase our strategic advantage. Proposed enhancements must adhere to the necessary SOPs and Government requirements.

Qualifications & Requirements

• Diploma/Degree Holder in relevant fields
• WSQ Advanced Certificate in Training and Assessment (ACTA) is an advantage
• Competence in delivering the cooking classes
• Demonstrate excellent coaching abilities and can offer essential help to students
• Ability to devise recipes and maintain culinary standards
• Relevant experience in area of specialization is a plus (Eg: Korean, Asian)

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

• Support planning, leasing, and tenant mix reviews.
• Negotiate leasing terms and track documentation.
• Plan and execute online/offline A&P campaigns.
• Collaborate with partners to boost sales/footfall.
• Handle complaints, reports, and duty management tasks.

Requirements:

• Minimum Dip/Deg in Marketing/Business with at least 2 years of relevant working experience.
• Prior working experience in retail/property industry will be an advantage.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

JOB SUMMARY/JOB OVERVIEW:

We are seeking an experienced HR Executive to join our HR team. The ideal candidate will be a seasoned HR professional with a strong background in managing various HR functions. This role requires strategic thinking, excellent interpersonal skills, and the ability to contribute to the development and execution of HR operations aligned with our company's objectives.

• Perform the full employee cycle from onboarding to offboarding
• Administer and execute a full spectrum of HR processes such as personnel administration (proper records organization), compliance with statutory regulations, salary administration, employee movement (transfers/promotion/confirmation/resignation) processes, employee benefits and any such activities.
• Prepare and process overall payroll ensuring that salary is paid timely and accurately (commission, incentive, allowance, reimbursement)
• Prepare and submit the CPF, Income Tax (IR21, IR8A)
• Administer and update employees’ database on a timely and accurate basis
• Process and prepare all types of employment-related letters including employment contracts, confirmation letters, resignation acceptance letters, termination letters, increment letters and bonus letters
• Apply for a work visa /work permit and oversea quota
• Support HR projects and take the initiatives for HR process
• Handle Foreign staff management which includes processing of pass activities, renewal, medical check up, insurance plans, staff welfare and managing Government portals related to foreign employment.
• Resolving employee grievances by counseling employees and supervisors
• Manage Group Employee Insurance plan by update staff movement, advice on cost center charging and ensure staff claims are duly submitted to the Insurance company
• Prepares statistics for all government surveys and questionnaires

Responsibilities

• Teach and conduct cooking classes with patience and professionalism
• Execute and supervise the day to day operations of the cooking studio
• Maintain the cleanliness of the studio thus providing a positive learning environment
• Be part of the team to prepare lesson plan for cooking classes
• To be proactive in keeping food costs within the allocated budget and seek improvements to reduce food wastes
• Be punctual and well prepared with required ingredients and tools before the class begins
• Any other assigned ad-hoc duties and operations duties.

Qualifications & Requirements

• Diploma/Degree Holder in relevant field
• WSQ Advanced Certificate in Training and Assessment (ACTA) is an advantage
• Relevant experience in area of specialization (Eg: Korean, Asian)
• Competence in delivering the cooking classes
• Ability to devise recipes and maintain culinary standards
• Relevant experience in area of specialization is a plus (Eg: Korean, Asian)

Responsibilities

• Ensure all food and other items are stored properly at appropriate temperatures
• Handling multiple food orders at one time
• Assisting other cooks in preparing food or helping other team members when needed
• Help to prepare food before the arrival of the guests for special arrangement/ reservation
• Operates various kitchen appliances such as blender, oven, grill or stand mixer
• Cleans food preparation areas and maintains the cleanliness of the kitchen
• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.
• Utensils to be sanitized at the end of the shift
• Cleans up after business hours

Qualifications & Requirements

• Food Hygiene Certification
• At least 6 months work experience
• Strong organizational skills
• Good communication skills and Service Oriented

Responsibilities

• Assists the Head Chef in carrying out all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Helps control and direct the food preparation process efficiently and professionally
• Ensures that the kitchen runs on schedule and that food and related services are of a high grade
• Supports the Head Chef in planning and coordinating tasks while keeping labor expenses in mind
• Helps create meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Places equipment, tools or ingredient orders in response to possible detected shortfalls
• When directed by the Head Chef, hires, manages, trains and educates kitchen workers to be par with the highest possible culinary standards
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Assists in the preparation of duty rotas for kitchen staff to provide appropriate coverage at all times while accounting for the seasonality of the business and keeping overtime to the minimum
• If and when directed by the Head Chef, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• Three (3) years of experience as a sous chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Updated in control of substances hazardous to health (COSHH) regulations or hazard analysis critical control point (HACCP) methods
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Quick in picking up concepts and possesses good logical and analytical problem-solving skills
• Able to grasp business requirements and processes
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office
• Service oriented, meticulous, attention to detail

Responsibilities:

• Handle customers needs with the best of abilities to design & create hairstyle, provide hair scalp treatment, single hair color & double hair color, mud treatment, re-bonding, head spa, bleach hair, shampoo & blow
• Handle equipment in the salon
• Oversees and manages salon inventory, involve in salon promotions, events & roadshow
• Create & enhances a good relationship with the customers and keep track of their appointments
• Excellent knowledge of the beauty therapy industry and always have an up-to-date skill set
• Provide professional training to new staff
• Ability to deal with difficult salon situations such as client complaints

Qualifications & Requirements

• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Relevant experience in the beauty industry
• Knowledgeable in the different hair types
• Self-motivated and able to multitask
• Possess excellent communication & interpersonal skills
• Presentable with professional skills
• Self-motivated and able to multi-tasks
• Confident and dynamic personality

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities

• Provides guidance for all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Controls and directs the food preparation process efficiently and professionally
• Creates meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Manage, train and educate kitchen workers to be par with the highest possible culinary standards
• Manages kitchen stocks and ensures minimal wastage
• Forecasts and assesses personnel requirements ensuring no shortage or excess of kitchen staff while keeping labor costs in control
• Procures, stores, and handles all food products and materials within the agreed-upon budget and maximizes gross profit to include the effective staff management and payroll expenses
• Ensures that base food preparations and mise en place are well organized for service, allowing smooth kitchen operations
• Maintains payroll, punctuality and attendance records
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Keeps updated in the latest trends in culinary trends and kitchen processes and technologies
• Ascertains that the personnel follow the regulations on hygiene, stock rotation, dates, storages, refrigerator temperature control, pest control, reporting of malfunctioning equipment, reporting of notifiable illnesses, and reporting of absenteeism, whether due to illness or otherwise
• If and when necessary, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• At least 5 years of experience as a chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Proven ability of kitchen management
• Strong interpersonal and leadership skills
• Tenacious in picking up concepts and possesses strong logical and analytical problem-solving skills
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office

Period of employment : 1 February to 30 April 2025.

• Ensure all charges and payments are posted to the correct ledger and to maintain and to minimize balance of hotel and accounts receivable
• Ensure rates and charges are billed accurately
• Responsible for daily billing and rebilling of running accounts
• Responsible for various reports such as Aging Report, In-house overdue report and taking appropriate action
• Maintenance and controlling of outstanding balances
• Ensure posting of all charges, rebates and collections to accounts are updated
• Manage progress of credit collection
• Assist other accounting sections as requested by Department Head
• Ensures that month end closing is completed accurately and reports are generated within specified days of the month end.
• Maintain efficient administration within the department preparing and submitting operational reports on time.

Working Hours : 3 days per week(weekdays), 5 hours per shift.

Knowledge, experience, skills required

• At least 1 to 2 years of minimum related experience in hotel finance.
• Strong organizational and administrative skills
• Detailed knowledge of working practices of Finance
• Good interpersonal skills required.

Responsibilities

• Oversee daily Salon Operations
• Assist in training beauticians
• Assist in rostering and incentive payroll
• To maintain positive relationships with relevant stakeholders
• To maintain stock levels and ensure sufficient stock on hand
• Ensure that proper hygiene practices are strictly adhered to
• Maintain staff records and documentation.
• Promote services, products, and discounts to customers

Qualifications & Requirements

• Diploma in relevant fields
• Relevant work experience in the beauty industry, preferably in similar roles
• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Basic bookkeeping knowledge and digital literacy skills
• Possess leadership skills, organizational skills and time-management

Responsibilities:

• Responsible for the general day-to-day office administration of the company and serve as the point person for office administrative duties.
• Supervise a team comprising admin staff supporting front desk duties, such as answer and direct phone calls, receive and sort incoming mail and delivers, office document couriers, etc.
• Handle and oversee all travel arrangements (air travel, accommodation, etc.) and operations, and manage relationships with travel agencies, hotels, and travel service providers.
• Manage all Corporate Real Estate matters, including the renewal of office lease, delivery of office maintenance and handle any office moves or renovations.
• Maintain good relationships and manage contract and price negotiations with office vendors, service providers, and office lease.
• Oversee office equipment and archival storage, office cleaning and inventory of office pantry and stationery supplies.
• Develop effective corporate communication strategies
• To collaborate with HR team in organizing employee's engagement activities.
• Maintain and improve administrative processes efficiently.
• Any other administrative duties as assigned.

Requirements:

• Degree in Business Administration or equivalent
• 5 to 8 years of administrative management experience
• At least 2 years of supervisory experience
• Excellent time management skills and ability to multi-task and prioritize work
• Attention to detail and problem-solving skills
• Excellent interpersonal and communication skills (both written and verbal)
• Maintain a mature discretion in handling confidential information/issues
• Strong organizational and planning skills in a fast-paced environment
• Possess a positive attitude and able to work independently
• Proficient bilingual written and verbal communication skills as one needs to manage our English and Chinese-speaking clients and stakeholders.

Responsibilities

• Preparation of all food items
• Assist to create and plan new food offerings when required
• Ensure cleanliness of the kitchen at all times
• Inventory management and ensuring sufficient stock level at all times
• Monitor food quality and taste to meet and exceed customer expectations.
• Compliance with SFA safety and hygiene standard requirements

Requirements

• At least 2 years of culinary experience in a Café setting or similar food establishment
• Team player and able to work in a fast-paced environment
• Positive attitude with a pleasant personality

Jobs Responsibilities

• Process customer orders, ensuring accuracy in terms of product selection, pricing, and delivery schedules.
• Coordinate and liaise with logistics and shipping departments to organize the dispatch and delivery of orders, optimizing for cost and efficiency.
• Handle order modifications, cancellations, and requests for returns or exchanges
• Generate and maintain detailed records of orders, invoices and any customer communication for audit purposes and customer service follow-up.

Job Requirements

• Order processing/management experience required
• Experience in SAP will be advantageous

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

Job Requirements

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

Job Specifications

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Assists the Head Chef in carrying out all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Helps control and direct the food preparation process efficiently and professionally
• Ensures that the kitchen runs on schedule and that food and related services are of a high grade
• Supports the Head Chef in planning and coordinating tasks while keeping labor expenses in mind
• Helps create meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Places equipment, tools or ingredient orders in response to possible detected shortfalls
• When directed by the Head Chef, hires, manages, trains and educates kitchen workers to be par with the highest possible culinary standards
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Assists in the preparation of duty rotas for kitchen staff to provide appropriate coverage at all times while accounting for the seasonality of the business and keeping overtime to the minimum
• If and when directed by the Head Chef, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• Three (3) years of experience as a sous chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Updated in control of substances hazardous to health (COSHH) regulations or hazard analysis critical control point (HACCP) methods
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Quick in picking up concepts and possesses good logical and analytical problem-solving skills
• Able to grasp business requirements and processes
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office
• Service oriented, meticulous, attention to detail

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities

• Plan and execute menus in collaboration with other colleagues
• Manage ingredients that should be frequently available on a daily basis
• Follow the directions of the executive and sous chef
• Ensure adherence to all relevant health, safety and hygiene standards.
• Suggest new ways of presentation of dishes and procedures for optimizing the cooking process.
• Give attention to the productivity of the kitchen such as speed and food quality

Qualifications & Requirements

• Diploma in relevant field or Qualification from a culinary school.
• Past experience working in a similar role
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Ability to work well in a team
• Excellent listening and communication skills as well as multi-tasking skills.
• Passion for delivering great food and service.
• Available to work shifts during weekends and holidays