We are seeking an experienced Senior Business Analyst with a strong background in banking and expertise in TEMENOS T24/TRANSACT core banking systems. This role involves leading cross-regional initiatives, collaborating with diverse stakeholders, and driving the successful implementation of core banking solutions across Europe and Asia. If you thrive in complex environments and have a proven track record in delivering innovative banking solutions, we would love to hear from you.

Roles and Responsibilities

• Lead business analysis for TEMENOS T24/TRANSACT core banking implementation.
• Identify and propose solutions for functional and process gaps between European and Asian sites.
• Collaborate with stakeholders to analyze, define, and document new requirements.
• Design functional solutions and manage implementation roadmaps.
• Define test cases, oversee UAT, and ensure proper system integration.
• Ensure solutions align with group standards and global site requirements.
• Facilitate user workshops, requirements gathering, and documentation of business processes.
• Manage project governance, risk identification, and status reporting.
• Drive migration strategies and change management.
• Coordinate with IT and operational teams to deliver high-quality solutions.

Candidate Requirements

• 10+ years of experience in Banking as a Business Analyst or Project Manager.
• Strong expertise in TEMENOS T24/TRANSACT for Wealth Management.
• Deep understanding of core banking domains:
  • Customer & Portfolio Data, Accounts, Payments, Deposits, and Loans
  • General Accounting, Reporting, Credit, Taxation, and Securities Processing
• Proficient in UAT, functional/system integration testing, and SQL queries.
• Excellent communication and documentation skills in English.
• Familiar with Agile Scrum, JIRA, and project management tools.
• Strong analytical, problem-solving, and stakeholder management abilities.

* JEJU BUSINESS AGENCY SINGAPORE REPRESENTATIVE OFFICE will be prioritizing applicants who have a current right to work in Singapore.

Business Profile Description:

Jeju Business Agency is a government authority established as a funded institution by Jeju Special Self-Governing Province in Korea and our main business activities are providing consultation and solution of difficulties for SMEs in Jeju Special Self-Governing Province.

JEJU BUSINESS AGENCY SINGAPORE REPRESENTATIVE OFFICE keeps pursuing positive opportunities in Singapore as part of the ASEAN diplomatic policy implementation. We will implement plans for developing businesses including trade, culture, tourism, and international exchange.

Job Descriptions:

- Develop new business opportunities for the products from Jeju in Singapore & ASEAN countries

- Plan and conduct marketing and promotion activities for Jeju products

- Build a relationship with trading partners and marketing specialists in Singapore and ASEAN countries

- Support for participating in fairs & conferences that would hold in Singapore for Jeju-based SME clients

- Other ad-hoc tasks will be assigned by the management

Job Requirements:

- Relevant working experience more than a year

- Proficient in speaking and writing English and Korean in order to liaise with Korean client and headquarter

- Excellent Communication and Interpersonal skills

- Self-motivated and able to work independently

- Those who have no reason for disqualification for overseas travel

- Those who can work immediately within 1 month from the date of confirmation of employment

Other Information:

- We regret to inform you that only shortlisted candidates will be notified.

- **Please indicate your English & Korean language skills in the Resume. Please take note if it is not indicated, the application will be disqualified.

- Application Period: 6th January 2025 to 17th January 2025.

- Hiring Process: CV Screening – Face to Face Interview – Final Offer.

- Interview will take place on the 23rd Jan 2025. (*Subject to change)

about the company
Our client is a global provider of logistics and supply chain solutions, and we are seeking a Logistics Coordinator to oversee all bookings, shipments, coordination, invoicing, and reporting. The company operates with a lean structure, offering significant autonomy while also requiring you to take on dual roles.

about the job

• Pick and pack
• Support the planning, scheduling, and coordination of shipments to ensure timely delivery.
• Liaise with carriers, suppliers, and customers to arrange transportation and address any issues related to shipment delays or discrepancies.
• Monitor and track shipments, providing regular updates to the logistics team and customers as required.

skills and experience required

• Prerably at least 1 year of relevant experience

To apply online please use the 'apply' function.
(EA: 94C3609/ R1982617)

Join us as a Singapore apprentice and embark on a journey with our one-year apprenticeship programme in the dynamic banking and financial industry. The Apprenticeship Track is under the Polytechnic Talent for Finance Scheme which aims to provide polytechnic graduates an alternative pathway to take on university graduate-equivalent roles through rotations, training and mentorship. If you’re a motivated individual with a passion for finance and a drive to learn, this programme is the gateway to an exciting career in banking.

What you will experience:

• Rotations: Gain hands-on experience and develop expertise in Operations
• Real-World Learning: Work on projects, collaborate with seasoned professionals, and make a meaningful impact from day one.
• Mentorship & Training: Benefit from dedicated mentorship by industry leaders and participate in training sessions to build technical and soft skills
• Networking Opportunities: Connect with peers, professionals, and leaders across the organization to expand your professional network.

Programme period: June 2025 – May 2026

What we are looking for:

• Diploma students with anticipated graduation date in May 2025 or Diploma graduates with no more than 2 years work experience at start of programme
• Detail oriented with the ability to multi-task
• Able to prioritise work assignments
• Able to communicate effectively with internal staff and counterparts
• Good time management and strong follow-through skills
• Has and will continue to have the right to work in Singapore

Ready to apply?

Visit search.jobs.barclays to learn more about our opportunities and apply.

Purpose of the role

To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution.

Accountabilities

• Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
• Collaboration with teams across the bank to align and integrate operational processes.
• Identification of areas for improvement and providing recommendations in operational processes.
• Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments to implement best practice in banking operations.
• Participation in projects and initiatives to improve operational efficiency and effectiveness.

Analyst Expectations

• To meet the needs of stakeholders/ customers through operational excellence and customer service
• Perform prescribed activities in a timely manner and to a high standard
• No people leadership roles at this grade.
• Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members.
• Identify escalation of policy breaches as required.
• Take responsibility for customer service and operational execution tasks.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function.
• Work within well-defined procedures that may involve a variety of work routines.
• Demonstrate an understanding of the procedures.
• Evaluate and select the appropriate alternatives from defined options.
• Make judgements based on the analysis of factual information.
• Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a Singapore apprentice and embark on a journey with our one-year apprenticeship programme in the dynamic banking and financial industry. The Apprenticeship Track is under the Polytechnic Talent for Finance Scheme which aims to provide polytechnic graduates an alternative pathway to take on university graduate-equivalent roles through rotations, training and mentorship. If you’re a motivated individual with a passion for finance and a drive to learn, this programme is the gateway to an exciting career in banking.

What you will experience:

• Rotations: Gain hands-on experience and develop expertise in Finance
• Real-World Learning: Work on projects, collaborate with seasoned professionals, and make a meaningful impact from day one.
• Mentorship & Training: Benefit from dedicated mentorship by industry leaders and participate in training sessions to build technical and soft skills
• Networking Opportunities: Connect with peers, professionals, and leaders across the organization to expand your professional network.

Programme period: June 2025 – May 2026

What we are looking for:

• Diploma students with anticipated graduation date in May 2025 or Diploma graduates with no more than 2 years work experience at start of programme
• Detail oriented with the ability to multi-task
• Able to prioritise work assignments
• Able to communicate effectively with internal staff and counterparts
• Good time management and strong follow-through skills
• Has and will continue to have the right to work in Singapore

Ready to apply?

Visit search.jobs.barclays to learn more about our opportunities and apply.

Purpose of the role

To provide financial expertise and support to various departments and business units within the organisation by the gathering, analysis and interpretation of financial data to inform investment decisions, assess financial risks, and support strategic planning.

Accountabilities

• Evaluation of investment opportunities and potential risks through in-depth research on companies, industries and market trends, and preparation of investment recommendations and reports for investment committees.
• Preparation of short-term and long-term financial forecasts to inform strategic planning and decision making.
• Monitoring financial risks and provision of regular reports to senior colleagues and the board of directors.
• Collection, analysis and interpretation of financial data to prepare financial reports, dashboards and presentations conveying financial insights for stakeholders.

Analyst Expectations

• To meet the needs of stakeholders/ customers through operational excellence and customer service
• Perform prescribed activities in a timely manner and to a high standard
• No people leadership roles at this grade.
• Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members.
• Identify escalation of policy breaches as required.
• Take responsibility for customer service and operational execution tasks.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function.
• Work within well-defined procedures that may involve a variety of work routines.
• Demonstrate an understanding of the procedures.
• Evaluate and select the appropriate alternatives from defined options.
• Make judgements based on the analysis of factual information.
• Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Roles & Responsibilities

• Access clients' needs and provide professional advice.
• Perform treatment services according to standards set by the company.
• Recommend, educate and promote suitable treatments and products to clients.
• Ensure client's satisfaction and comfort after each treatment therapy.
• Build and establish good rapport with customers.
• Assist in retail operations. eg. stock take.
• Maintain general housekeeping duties and maintenance of the cleanliness of the work stations.

Job Requirement:

• Cidesco, ITE, CIBTAC and other beauty related qualifications.
• Basic knowledge of skin concept and hands-on facial massage techniques.
• Positive and willing to learn attitude.
• Good communication and Interpersonal skills.
• Service Oriented and customer focused.
• At least 1 Year of working experience in the related field is required for this position.
• Preferably Junior Executive specialized in Personal Care/Beauty/Fitness Service or equivalent.
• Positive attitude and good team player.

About Ferrari Group

Ferrari Group is the one-stop service provider specialising in shipping, integrated logistics and high value-added services for jewellery and precious goods, worldwide.

Established in 1959 as a customs broker and forwarding company in Italy, Ferrari Group has evolved into an extraordinary global network with worldwide operations.

Committed to sustainability and innovation, Ferrari Group provides impeccable customized services based on responsiveness, discretion and utmost security. Unrivalled global expertise and tailor-made solutions, successfully applied to Luxury.

WORLDWIDE SERVICES: CUSTOMS SOLUTIONS · FREIGHT FORWARDING · GROUND TRANSPORTATION · SECURITY · ICT TOOLS · FISCAL SOLUTIONS · GLOBAL EXHIBITIONS SUPPORT · PRIVATE EVENTS SUPPORT · LOGISTICS SERVICES · SPECIAL SERVICES · HAND-CARRY SERVICES · FINE ART · QUALITY CONTROL · AFTER-SALES SERVICE · HALLMARKING SUPPORT · INSURED SERVICES

Responsibilities

• Establishing and developing new accounts/ businesses.
• Maintaining and developing relationships with new and existing customers.
• Carrying out sales calls/ sales visits.
• Visiting potential customers/ preparing quotations and proposals.
• Preparing weekly & monthly sales reports.
• Gathering market and customer information on current and future trends.
• Handling day to day customer enquiries, order takings, in-house system data entry.
• Providing consistent interaction with clients to create and maintain customer relations.
• Actively promote the company's services and participate in sales activities.
• Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
• Data analysis & tracking.
• Supporting periodic KPI reports.
• Working closely with operations to ensure timely completion of services.
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties.

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Able to travel overseas
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)

Flexi Work Arrangements, Essential Financial Knowledge, Attractive Remuneration

We believe in providing a holistic approach in service to our clients, ensuring their needs are met and satisfied in our care. And we believe that it starts with us!

Join our team as a Financial Advisor and enjoy a flexible work setting, comprehensive training, support structure, together with market leading remuneration. This role is ideal for both fresh graduates and those seeking a mid-career switch. Connect with us and embark on a rewarding career in financial advisory

A Day in The Life of a Financial Advisor:

• Client Networking: Establish and grow a robust client base through effective networking and prospecting strategies.
• Financial Strategy Development: Analyze clients' financial situations and goals to create tailored financial strategies.
• Insurance and Financial Advisory: Provide comprehensive advisory on insurance and financial planning, covering areas such as retirement, education, and investments, supported by our extensive product suite.
• Financial Analysis: Presenting detailed financial summaries, investment reports, and income projections for clients.
• Client Relationship Management: Maintain and strengthen client relationships through regular reviews and adjustments to financial plans based on life changes.

Benefits & Rewards:

• 24-months Trainee Program: Provides monthly allowance + commission, supporting you in the first 24 months of your career.
• Extensive Training and Support Structure: Regular workshops, training & sharing sessions within the agency and individual mentorship ensuring support along the way.
• Flexi-Hybrid Work Setting: Enjoy a hybrid work setting with flexible work arrangements.
• Attractive Rewards: We believe in 'work hard, play hard', with incentives for top performers & fun team-bonding events.
• Market-leading Remuneration Structure: Market-leading remuneration package along with an attractive incentive system, including commissions, performance incentives, and up to 3 incentive trips a year.

Qualifications:

• Singaporean / Singapore PR preferred
• Minimum 21 years old with Polytechnic Diploma, GCE 'A' level Certification or Bachelor Degree in any field, as per MAS requirements.
• Highly motivated with strong interpersonal skills

Apply now to find out more!

Job Overview:
We are seeking a talented and detail-oriented Eyelash and Eyebrow Technician to join our beauty team. The ideal candidate will specialize in a variety of eyelash and eyebrow services, including eyelash extensions, brow shaping, tinting, and lamination. You will provide high-quality beauty services to clients, ensuring they leave satisfied with their new look and feel.

Key Responsibilities:

• Perform eyelash extension services, including classic, volume, and hybrid styles.
• Conduct eyelash lifting and tinting services.
• Provide eyebrow shaping, tinting, and lamination services.
• Offer professional advice to clients on lash and brow care.
• Maintain a clean and sanitized workspace to meet health and safety regulations.
• Ensure a high standard of client service, always maintaining professionalism.
• Stay updated on the latest beauty trends and techniques related to lash and brow services.
• Manage customer bookings and maintain accurate records of services provided.
• Follow company policies for stock management and ensure adequate supplies for the services provided.

Required Skills and Qualifications:

• Proven experience as an Eyelash and Eyebrow Technician, with a portfolio showcasing your work.
• Certified in eyelash extensions and eyebrow services (preferred).
• Knowledge of lash and brow treatments, including techniques, aftercare, and trends.
• Strong attention to detail with the ability to create natural and customized looks.
• Excellent customer service skills and a friendly, professional attitude.
• Ability to work efficiently in a fast-paced environment.
• Good communication skills and the ability to work well in a team.

Preferred Qualifications:

• Certification or training in lash and brow treatments from a recognized institution.
• Previous experience in a beauty salon or spa setting.
• Familiarity with retailing beauty products and upselling services.

Benefits:

• Competitive salary with commission
• Professional development opportunities
• Discounts on products and services

If you are passionate about beauty and enjoy creating a welcoming environment for clients, and want to be part of a supportive team, we would love to hear from you! Apply now to join us as an Eyelash and Eyebrow Technician.

• Working Location: Mapletree Business City
• 5 Days Mon to Fri 9am to 6pm
• Salary: $2500

Responsibilities:

• Do follow ups calls to clients
• Assist them to submit their applications through bank system
• Follow up pending documents with clients and processing team
• Submit end day report to the management
• Objection handlings
• Work closely with relevant departments to resolve clients’ issues and concerns
• Products and systems training will be provided
• Training provided

Requirement:

• Relevant experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Mon to Friday (10 am to 7.30 pm)
• Salary: $3,000 basic (OT claimable)
• Location: King Albert Park

Responsibilities:

• Provide chauffeuring services for the Director.
• Maintain cleanliness of the car.
• Occasionally handle tasks such as document dispatch and urgent deliveries.
• Adhere to safe and legal driving practices.
• Keep records for vehicle repairs, maintenance, and other related reports.

Requirements:

• With relevant working experience as Private Chauffeur
• Possess Class 3 driving license
• Availability for weekends and overtime as needed.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Office Location: Jalan Buroh ( Boon Lay )
• Working Day : 5 days
• Working Hours: 830am- 530pm
• Salary : $3500- $4500 + Comm + Car Allowance

Responsibilities:

• The Sales Executive acts as the points of contact with the customers, portraying professionalism and confidence that delivers the ultimate in customer service.
• Interact with clients, vendors & visitors in a professional manner.
• Follow up with the existing accounts, contractors and engineers.
• Cold call on projects and companies that come across out in the field.
• Submit weekly sales run sheet, detailing visit to clients, projects, follow up site demo etc.
• Technical presentations to contractors and engineers upon full product training and support given.
• On-site technical site installation training to be given to contractors and engineers when requested
• Weekly sales meeting on current and potential sales.
• Follow up with contractors / engineers/architects / developers on new or existing projects
• Follow up on contacts enquiries.
• Other duties as assigned

Requirements:

• Candidate must posses at least primary/ secondary school o level , professional certificate/ NITEC / Diploma in any field
• With knowledge of the construction industry preferred

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Salary: $6,000 - $8,000 + 14-15 Days AL + Bonus
• 5 Working Days, 9am-6pm
• Changi South (Between Tanah Merah / Simei / Expo MRT)

Overview:

We are looking for a detail-oriented and highly analytical Financial Analyst to join our finance team. As a Financial Analyst, you will be responsible for conducti ng financial analysis, generating financial reports, and providing insights to support strategic decision-making. You will play a crucial role in assessing financial performance, identifying trends, and recommending to

optimize business operations. The ideal candidate possesses strong quantitative skills, a solid understanding of financial principles, and the ability to effectively communicate complex financial information to stakeholders.

Responsibilties:

Budgeting and Forecasting:

• Collaborate with cross-functional teams to develop annual budgets and forecasts.
• Assist in the prepare on of budget guidelines, assumptions, and templates.
• Review and analyse budget proposals, identifying risks and opportunities.
• Monitor budget performance, prepare variance reports, and provide explanations for budget deviations.

Financial Analysis and Reporting:

• Gather and analyse financial data to assess the company's financial performance and identify areas of improvement.
• Prepare financial reports, including budget vs. actuals analysis, variance analysis, and key performance indicators (KPIs).
• Monitor and track financial metrics, such as profitability, liquidity, and other ratios, and provide recommendations for improvement.
• Manage Capex process including budget, commitment and actual tracking with variance analysis.
• Support cashflow management.

Financial Modelling and Decision Support:

• Build financial models to support strategic initiatives, investment decisions, and scenario analysis.
• Evaluate the financial feasibility and potential return on investment (ROI) of new projects or business ventures.
• Provide financial insights and recommendations to stakeholders based on financial modelling and analysis.

Financial Systems and Process Improvement:

• Collaborate with stakeholders to improve financial systems and processes.
• Identify opportunities for automation and efficiency enhancements.
• Participate in the implementation and testing of financial systems and tools.
• Other ad hoc duties as assigned.

Responsibilities:

• Degree in finance, accounting, economics, or a related field.
• 3-5 years’ experience as a Financial Analyst or in a similar financial role.
• Solid understanding of financial principles, accounting standards, and financial statement analysis.
• Proficiency in financial modelling, forecasting, and analysis using spreadsheets and financial software (e.g., Excel, financial databases).

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

· Prepare the monthly consolidated cash flow for the group’s risk assessment.

· Monitor bank service fees, review banking facilities to assess new requirements, rate competitiveness, and enhance banking relationships.

· Prepare submissions for Trade Finance & Hire Purchase (HP) and handle shipping documents and discrepancies.

· Manage the opening and closing of bank accounts, update bank signatories, and oversee bank token management.

· Prepare and coordinate board resolutions and minutes for finance-related matters.

· Manage foreign exchange (FX) hedging and borrowing rates.

· Ensure banking facilities are adequate to support business expansion.

· Compile P&L and balance sheet analyses to track and ensure compliance with bank covenants.

· Prepare and submit the monthly treasury report to the GM of Finance.

Job Requirements

· Degree in Accounting and Finance.

· Minimum 3 years of relevant treasury experience, particularly in cash management, hedging management and FX trades.

· Proficient in MS Excel.

· Knowledge of financial modelling.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Work Location: Novena / Clarke Quay

Contract Duration: Till 31 Dec 2025 (Renewable depending on business needs, work overtime required)

Job Duties:

• Conduct outbound calls & site visit to ensure timely consent collection with HR Manager/HR Professionals
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• GCE ‘A’ levels and above.
• Equipped with work experience in survey operations, sales, or customer service role.
• Those without the academic qualifications will be considered with relevant work experience.
• Applicants with call center background, direct sales and customer fronting will be advantageous.
• Able to handle objections and complaints and proficiently de-escalate these cases.
• Proficient in Microsoft Excel and internet usage.
• Effective team player but also an efficient individual contributor.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Work Location: Clarke Quay / Novena

Working Hours: 5 days work per week. **Usually Office Hours due to targeted audience is Establishment.

Start Date: Immediate or within 1-month notice

Job Description:

• Lead a team of Survey Experience Officers to achieve KPI
• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data for national statistical information
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Organize workflow and ensure that officers perform their duties and delegated tasks
• Set KPI for the officers in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Ensure that the given KPI for the team are being met based on the project timeline
• Monitor and provide project status report to manager
• Any other ad-hoc duties as assigned

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Looking for your first official full-time job or doing a career switch? Look no further