To promote fragrance/skincare and makeup products.

To provide professional advice to customers on beauty trends, product knowledge and assist with products selection.

Establish customer loyalty through delivering of professional and excellent customer service.

Support in merchandising and housekeeping of retail store.

Assisting customers with products selection.

To promote fragrance/skincare and makeup products.

To provide professional advice to customers on beauty trends, product knowledge and assist with products selection.

Establish customer loyalty through delivering of professional and excellent customer service.

Support in merchandising and housekeeping of retail store.

Assisting customers with products selection.

• Oversee daily salon operations
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high-quality standards
• Maintain staff records, including salaries and working schedules
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)

Run online competitions to attract new customers

• Performing different types of massages, beauty treatments, and wellness therapies.
• Maintaining detailed records of massages, treatments, and therapies performed on each spa guest.
• Communicating with guests during massages to adjust massage techniques as required.
• Resolving guest complaints and reporting any accidents to the supervisor.
• Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.
• Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.
• Ensuring that the spa is adequately stocked with spa supplies and reporting shortages to the supervisor.
• Enquiring about guests' medical conditions and allergies before providing spa services.

Greet customers upon arrival

Remove hair using permanent and temporary methods (e.g. electrolysis and waxing)

Apply hair products, like serum, cream and clay to style hair

Give manicures and pedicures following clients’ preferences

Recommend hairstyles and nail colors to match clients’ needs and personal style

Apply makeup products

Provide guidelines to clients on how to take care of their skin

Book appointments over the phone and serve walk-ins based on availability

Maintain updated client records (e.g. contact details and treatments)

Cross-sell therapies and beauty products, when relevant

About our client: Our client is a leading global engineering and project management consultancy embarking on large-scale infrastructure and environmental projects.

*Please note that this role will be hired on a long-term contract to support our client's project.

*Work Location: West

*Salary range: $6,000 - $7,200

About the role:

· Lead the site supervision team on all the Civil and Structural and Building Construction works.

· Assist Chief Resident Engineer and Construction Manager on all Civil & Structural site inspection issues, contract related matters and support the identification of defects and supervise rectification works.

· Address and respond to all Contractor’s RFI’s and technical submittals. Other work scopes include but not limited to assess method statements/instrumentation reading, coordinate with other discipline engineers and liaise with design team/QP from HQ.

· Attend all site/project related meetings, discussions with clients and/or Contractors and to lead in technical and work progress discussions.

About you:

· Good graduate Degree in Civil & Structural Engineering, preferably recognised by the PE Board, Singapore.

· Minimum 10 years of construction experience in supervising civil and structural works in water/used water treatment works.

· Registered with IES as Resident Engineer (Civil).

· A person with good communication and leadership skills.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

Job Description & Requirements

Greet customers upon arrival

Remove hair using permanent and temporary methods (e.g. electrolysis and waxing)

Apply hair products, like serum, cream and clay to style hair

Give manicures and pedicures following clients’ preferences

Recommend hairstyles and nail colors to match clients’ needs and personal style

Apply makeup products

Provide guidelines to clients on how to take care of their skin

Book appointments over the phone and serve walk-ins based on availability

Maintain updated client records (e.g. contact details and treatments)

Cross-sell therapies and beauty products, when relevant

Wow Wow West Western food stall at ABC market seeking chef for deep fried and grill.

Hourly from $12 without experience to $15 for experienced fast hand.

Daily pay is possible.

Time from 3pm to 9pm ( 9.30pm on fri, sat & sun)

Address 6, Jalan Bukit Merah.

ABC hawker market. LTVP or PR welcome. No quotas.

Students, retiree or housewife welcome too.

Whats app 92398583

About Us

We are the digital architects who provide end-to-end Enterprise IT solutions for our clients, our mission is to deliver cutting-edge solutions through innovation, dedication and a commitment to excellence.

Job Description

1. Collaborate with the support and development team to solve, deploy, and maintain cloud‐based and on‐prem solutions.
2. Take ownership of hosting or server-side issues; research, diagnose, troubleshoot, identify, and document solutions.
3. Perform server-side application management including upgrades, updates, patches, and smoke testing.
4. Provide support for customer’s infrastructure and products.
5. Execute system management changes, updates to configuration files.
6. Diagnose and resolve problems in high-throughput web applications and network services.
7. Assist in daily operational tasks and perform network, server, and VPN security and maintenance.

Job Requirements

1. Diploma /Degree in Computer Science or related studies.
2. Minimum of 1-year related working experience.
3. Senior roles are available for those with more experience.
4. Experience with Linux environment and excellent knowledge of Linux commands.
5. Strong troubleshooting skills.
6. Experience with Cloud technologies and DevOps is an added advantage.
7. Excellent customer service skills including direct interaction with users, assertiveness, and perseverance to follow issues to closure.

Why join us?

1. Young, dynamic and friendly working environment.
2. Wide growth opportunities, able to expose to the industry leading development technologies.
3. Opportunities to work with reputable clients in different sectors such as banking, education, telecommunication and more.
4. Led by a group of technical leads and managers who are experienced in implementing innovative solutions.
5. Competitive Remuneration Package.

• Overseeing Accounting TransactionsMonitor and ensure the accuracy of financial transactions.
  
• Timely Financial Reporting - Prepare and submit financial reports within the required deadlines.
  
• Maintaining Full Set of Accounts Manage accounts receivable, accounts payable, general ledger, and payroll functions.
  
• Verification of Financial Statements Collaborate with internal teams to ensure accuracy and compliance.
  
• Liaising with External Entities Work with external auditors or government representatives for audits or compliance checks.
  
• Budget ForecastingDevelop and maintain financial forecasts and budgets.
• Educational RequirementsComplete a bachelor’s degree in Accounting, Finance, or Business Administration.
• Work Experience at least two years of experience in accounting or related roles.

beautician therapist,able to serve both gentle,customer service orientated,sales driven and target oriented person,team player with good communication and interpersonal sill,responsible preparing the necessary treatment products ,stocs replenishment.towel supply,communicatiion and interpersonal sill with all level of people, well groomed

beautician therapist,able to serve both gentle,customer service orientated,sales driven and target oriented person,team player with good communication and interpersonal sill,responsible preparing the necessary treatment products ,stocs replenishment.towel supply,communicatiion and interpersonal sill with all level of people, well groomed

Job Description – Java Developer

1. Collaborating with project managers, designers, customers and any other relevant departments or stakeholders to identify project requirements and specifications.

2. Design and write clean, robust, well tested code based on the requirements.

3. Testing and deploying programs and applications.

4. Troubleshooting, debugging, maintaining and improving existing software or application.

5. Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.

6. Compiling and assessing user feedback to improve software/application performance.

7. Observing user feedback to recommend improvements to existing software products.

8. Developing technical documentation to guide future software development projects.

9. Perform research and development to evaluate new technologies, ideas and communicate value for the organization.

10. Provide technical support whenever necessary.

Job Requirements

1. Minimum 2 years’ experience in of Java related developing experience.

2. Familiar with Java/J2EE web technologies and frameworks such as Spring, Hibernate

3. Proficient in HTML, CSS, JQuery, SQL.

4. Excellent team player, good communication and interpersonal skill

5. Must be a self-starter, able to work both independently and as part of a team.

6. Strong problem-solving and analytical skills

Bonus

1. Knowledge and experience on Liferay are highly desirable.

2. Experience with general development best practices: Git, Test-driven development.

3. Experience in API Gateway and RestAPI is a plus.

Job Description

· To be overall in charge, manage and control a team of resident technical offices or RTO in their daily C&S inspection and need to manage the approval form for inspection and overtime works and claims.

· To ensure that the Contractor co-ordinates the work of various contractors.

· To agree to detailed programmes of work-time chart and representation on site plans.

· To check that all necessary drawings and instructions have been given to contractors and authorization obtained, in accordance with the agreed programme.

· To check that materials are ordered in good time and permits obtained.

· Check that all constructions works are carried out in a safe manner, and that the site is kept secure.

· To watch for faulty workmanship and materials incorporated in the works and to issue instructions for rectification.

· To check line and level and layout of structure during erection and that intentions of “contract” drawings are adhered to.

· To check structural slab, beam and column sizes and reinforcements placed and that intent of design details are followed.

Job Requirements

· Recognized degree in Civil/Structural Engineering acceptable for registration with the PE Board, Singapore. . Registered PEs will be preferred.

· RE must have at least 15 years’ post-graduate experience in supervising building projects. Applicants with both design and supervision experience as Resident Engineer will be favourably considered.

· Fully conversant with Building contract Act and Regulations. Able to administer contracts professionally, maintain site records and contract documents systematically to meet reporting requirements under Building Control Act.

· Extensive experience in the supervision of deep basement construction, preferably with top-down construction, bored pile systems, secant bored pile wall, diaphragm wall, precast concrete and structural steel construction.

· Experience with projects located adjacent to existing MRT structures or sensitive structures such as underground water pipe, canals, etc will be advantageous.

· Able to start work by Feb/Mar 2025

· Work location: Bedok area

· Project type: institutional development

· Pls submit your full employment history, last drawn basic salary, expected basic salary and notice period.

Those who have applied previously need not apply.

Job Descriptions

We are looking for a passionate and versatile Video Producer in video production. This role is all about hands-on execution, producing dynamic short-form and long-form video content for social media platforms. You will collaborate closely with our Head of Brand and Content, crafting compelling videos that spotlight our Artistes, Talents, and the FLY brand.

If storytelling runs through your veins and you are excited about creating content that makes waves, we want to hear from you!

Skill Requirements & Qualifications

• 2 to 5 years of professional video production experience, preferably in a social media or content-driven environment.

• Strong proficiency in video editing software such as Adobe Premiere Pro, After Effects, Final Cut Pro and CapCut.

• Proven experience in shooting and editing a wide range of engaging social media content, from documentaries to podcasts.

• Ability to work independently while managing multiple projects under tight deadlines.

• Creative mindset with strong storytelling and visual design skills.

• Excellent communication and teamwork skills.

What We Offer:

• Competitive salary based on experience.

• Opportunities for professional growth and career advancement within the New Media Division.

• A vibrant, creative work environment where you will collaborate with top industry talents.

• The chance to work on diverse and exciting content projects in Singapore’s leading entertainment company.

*Please include media portfolio links in your CV

*Do state your expected salary and availability to commence work as part of the screening process

Job Duties

Requirements:

• To lead the Classical Ballet Exercise for the various assigned Groups and Levels
• Pitch in innovative ideas, music, and choreography suggestions with approval from the Head Coach.
• Nurture, develop and guide young gymnasts with a positive and supportive approach to progress through the competitive program levels following internal assessments.
• Supervising assigned gymnast groups training within the academy under the direction of the head coach and strategy of the company.
• Understand and apply the right corrections of the main coaching system for Rhythmic Gymnastics patented by the Company such as: Warm Up, Stretching, Feet Technique, Basic Apparatus Technique, Strength & Conditioning and more.Assist Head Coach during training sessions with technical/judging advice and adapting to work with gymnasts from various age groups and skill levels.
• Able to create Individual and group RG choreography for all Age Groups and Levels assigned by the head coach according to SG National Rules Directives and FIG COP.
• Polish the elements (BD, AD, R) and dancing steps of gymnastics routines of assigned gymnasts.
• Flexible in work schedule and ready to substitute other colleagues in case of emergency.
• To further professional development as a RG Ballet Choreographer and Coach in RG by undertaking necessary courses mandated by the company and SG Gymnastic. Be prepared to serve either as a Coach and/or Judge during competitions as needed by the Company.
• Contribute and participate, as required by the head coach, in preparing gymnasts of all levels and age groups for events, productions, and competitions.
• Maintain high standards of professionalism in RG instructions and related tasks while working closely with internal departments to achieve company objectives, ensuring business goals are met.
• Maintain positive relationships with parents by conservatively sharing information, whether through verbal communication, open classes, or coach reports.
• Other ad hoc duties as assigned by Head Coach or the Company.

Education

• Diploma or Bachelor's degree in sports science, physical education, sports or sports teaching equivalent preferred. (Educational background in Rhythmic Gymnastics would be a distinct advantage)

Skills & Experience

• Prior coaching experience in RG & Ballet will be required.
• Ability to use age-appropriate approach to motivate and train gymnasts.
• Passion for coaching, inspiring & developing young gymnasts
• Good communucation and interpersonal skills
• Adaptable and Flexible

Our People and Culture team designs and executes people strategies to ensure that Rainbow Centre has a competent and engaged workforce to meet the aspirations of Rainbow Centre and the clients we serve. The postholder will contribute by channeling in potential talents for Rainbow Centre.

Critical Work Functions

Employer Brand Activation

• Articulate organisation's employer brand across all recruitment touchpoints, including the drafting and delivering of presentations, conversing with potential candidates, and using the right key messages when promoting a career in the organisation
• Expand job candidate pool via utilising various recruitment touchpoints such as job portals, career fairs, referrals schemes, partnerships with institutes of higher learning, sector schemes, and professional associations
• Lead in organising, coordinating, and executing events such as career fairs, recruitment drives, outreach at institutes of higher learning
• Collaborate with communications department to design and produce employer brand assets, such as visuals, social content, and collaterals
• Design the methodology and evaluate performance of talent acquisition through for example recruitment funnel, time-to-fill, and time-to-hire

Talent Selection

• Remain updated about the goal, strategies, and workforce plans at both the organisational and unit/programme level
• Create job cards and facilitate approvals for job postings
• Manage the administration of job portals and relevant access matrix
• Collaborate with hiring managers to conduct resume screening
• Perform first round interview of potential job candidates via phone or video calls
• Communicate (and discuss if needed) candidate details and observations drawn with hiring People and Culture Business Partners, and where relevant, hiring managers

Talent Schemes Administration

• Remain updated about scholarship schemes available at the national or sector level, and leverage on them to create talent pipeline for the organisation
• Coordinate with funding bodies (such as National Council of Social Service and Workforce Singapore) to deploy national or sector level scholarship schemes
• Manage organisation’s sponsored scholarship schemes, and where necessary review terms and conditions
• Administer scholarship deeds, bonds, and related agreements with all stakeholders (funders and scholars), including handling compliance matters and submitting reimbursements and reports to funders
• Oversee by planning and deploying internship programme, that includes driving recruitment, partnershing with institutes of higher learning, and coordinating with hiring managers and departments

Talent Relationship Management

• Oversee the end-to-end management of scholars lifecycle; selection, onboarding, engagement, development, placement, and offboarding
• Understand the hiring needs of various departments and execute placements of scholars
• Conduct regular engagement with scholars and interns to facilitate important organisational updates and understand career aspirations
• Evaluate potential of interns and where relevant, channel or convert as potential talents for the organisation

Job Holder Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 3 years of experience in human resource, preferably in talent attraction, and/or employer branding

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values.

Summary:

This role is a strategic role combining expertise in customer experience, M&A, franchise management, and new business development. The role emphasizes operational excellence, regional market knowledge, and ERP project implementation to drive growth and enhance customer journeys across the brand portfolio. This position also requires financial and audit expertise to ensure operational and strategic decisions are data-driven and sustainable.

Key Responsibilities:

Customer Journey and Experience Management

- Design and optimize customer journeys across multiple brands, ensuring exceptional experiences at all touchpoints.

- Collaborate with marketing, operations, and technology teams to implement customer-centric initiatives.

- Analyze data to track and improve customer satisfaction, loyalty, and retention.

Mergers & Acquisitions (M&A) and Franchise Management

- Support M&A activities by conducting financial analysis and assessing customer and operational synergies.

- Develop and oversee franchise management strategies, ensuring consistent brand compliance and performance.

- Build relationships with franchisees to support their operational and customer journey improvements.

New Business Development and Market Expansion

- Identify and pursue growth opportunities in the SEA market.

- Lead new concept launches and market entry strategies to strengthen the brand portfolio.

- Conduct market research to understand trends, consumer behavior, and opportunities in the F&B industry.

ERP and Project Management

- Oversee ERP implementation to streamline processes and enhance operational efficiency.

- Manage cross-functional projects with clear objectives, timelines, and KPIs.

- Ensure alignment of all projects with the company’s strategic goals and growth objectives.

Financial and Audit Expertise

- Leverage ACCA certification and audit experience to ensure financial accuracy and compliance in projects and operations.

- Conduct regular audits and financial analyses to identify risks and opportunities for cost optimization.

- Collaborate with finance teams to align customer journey projects with budgeting and financial targets.

Regional Expertise and Communication

- Utilize knowledge of the SEA market to inform localized strategies and initiatives.

- Build strong networks in the region to stay ahead of market trends and opportunities.

- Communicate effectively in English, Malay, and Chinese to engage diverse stakeholders and audiences.

Qualifications:

- ACCA professional certification with a minimum of 5 years of audit experience, preferably in the F&B or retail industry.

- Proven experience in customer experience, M&A, franchise management, or new business development.

- Strong knowledge of the SEA market with demonstrated success in driving growth and market expansion.

- Hands-on experience in ERP project implementation.

- Fluency in spoken and written English, Malay, and Chinese.

Key Competencies:

- Strong financial acumen and attention to detail.

- Strategic thinker with the ability to align customer experience with business goals.

- Exceptional project management skills, with the ability to lead cross-functional teams.

- Excellent interpersonal and communication skills, adaptable to diverse cultures and stakeholders.

- Entrepreneurial mindset with a focus on innovation and growth.

Roles & Responsibilities

Operation Manager

• Handles day to day deployment
• Conduct meeting with client
• Cover security post when requested
• Conduct Security Audits
• Irregular working hours
• Must be able to lead a team of 50 security officers and possibly, above.
• Strongly encouraged to have your own vehicle
• With PLRD licence (Security Supervisor Rank)

You will manage SingHealth projects on cluster-wide and analytics initiatives. As the overall lead, you will bring stakeholders, vendors and business partners together to plan, prioritise and execute analytics initiatives in a timely and cost-effective manner.

You will serve as the subject matter expert and key point of contact for data and analytics architecture, data sets and capabilities. Keeping abreast of industry trends, you will identify opportunities to implement new methodologies, innovative solutions and improve data operations.

You will effectively communicate the status, value and importance of data and analytics projects to senior management and staff.

Job Requirements

• A Bachelor’s Degree in Business Analytics, Information Systems, Operation Research, Physics or other quantitative disciplines
• A Master’s Degree in relevant disciplines will be an added advantage
• 10 years of relevant working experience in project management and technical solutions delivery, including at least 5 years of experience in Big Data and Analytics Proficiency in Machine Learning and Data Engineering
• Possess deep understanding of big data techniques (Hadoop Map Reduce, Hive, Pig, Spark) and BI/Visualisation Tools (OBIEE, Tableau, D3.js)
• Experience working in database tools, technology and architecture and cloud-based analytics platforms
• Adept at handling complex, ambiguous and challenging situations and comfortable with change in a fluid environment and a growing organisation
• Excellent communication and interpersonal skills
• An analytical problem solver with ability to work independently
• Good written and verbal communication skills to document solutions, use cases and recommendations

Overview
As a Senior / Radiographer, you are responsible for supervising, coaching and training radiographers and other staff members to render high quality imaging services. You may also be responsible for the routine management and administration of a modality/section within the department.

Job Responsibilities
Primary Responsibilities (80%)

• Perform clinical duties in general radiography and at least one advanced imaging modality (CT / MRI / Ultrasound / Mammography / Breast Imaging / Interventional Radiology)
• Administer contrast media for radiological examinations, where required
• Oversee the smooth operations within his/her section of specialised area and ensure proper usage and care of equipment of the section at all times
• Ensure quality assurance programmes are implemented and observed as well as initiate system improvement within the section
• Adhere to safe work practices especially in radiation safety and infection control
• Conduct training and coaching of radiographers
• Render prompt and courteous service delivery to external and internal customers
• Handle difficult situations like patients’ complaints and queries within the department / section promptly and effectively
• Ensure efficient patient turnaround time per examination
• Plan, organise and prioritise assigned tasks such that all are completed effectively and on time
• Motivate and counsel team members on personal and work related issues. Build upon their strengths and help improve their weaknesses for desired results

Secondary Responsibilities (20%)

• Maintain and upkeep a section with efficient work performance
• Collate and prepare statistical data of the section
• Ensure physical environment and ambience of work place adheres to corporate standards
• Perform any other duties as assigned by reporting officer/ HOD

Requirements

• Allied Health Professions Council (AHPC) registration
• Recognised Degree or Diploma in Diagnostic Radiography
• 5 years specialised experience in Mammography / Breast Imaging / Ultrasound / CT / MRI / Interventional Radiology preferred.
• Exhibit strong leadership potential.
• Compassionate and good patient care
• Good interpersonal, verbal and written communication skills
• Customer and service oriented
• Computer skills in word processing, spreadsheet and presentation software

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Roles & Responsibilities :

• Able to work independently.
• Preferably able to start immediately.
• Good communication skill.
• Experience in Trade Bill will be an advantage.
• Support Sales Engineer.
• Handle Quotation / PO / DO / Invoice / Profit and Loss Statements / shipments / receivables from customers / payables to suppliers / Filing / any other ad hoc duties.
• Communicate with customers / suppliers.

Job Requirements :

• Minimum 1 year related working experience.
• Experience in using MS Office.

We offer attractive remuneration plus other benefits. If interested, please email with full resume to [email protected]

The Senior Architectural Designer is responsible for leading the design, development, and implementation of exciting architectural projects, ranging from hospitality to residential.

Key Responsibilities:

• Design Leadership
• Project Management
• Client Collaboration
• Team Coordination
• Regulatory Compliance
• Regional Travel

Qualifications:

• Candidate must possess at least a Bachelor's Degree, Master's Degree in Architecture or equivalent.
• At least 7 year(s) of working experience in hospitality, with a proven track record of managing complex projects.

Skills:

• Proficiency in design software such as AutoCAD, Revit, SketchUp and Adobe.
• Excellent communication and presentation skills.
• Ability to manage multiple projects simultaneously.
• Able to lead design teams from concept to site work.
• Strong sensibility in client stewardship and project management.

We are an educational institution with headquarters in China since 1998. We have a few branches in Singapore. Shenmo focuses on the implementation of a thorough education of quality, the cultivation of moral education and the ability to learn, with the purpose of enlightening children’s nature by means of “Happy Education”.

Part Time 6F Full Brain Trainers 兼职全脑训练师

To conduct Full Brain enrichment lessons to students, to gauge each student's learning progress and feedback to parents accordingly. 为学生授课, 观察学生的进展再跟家长交流与合作，以帮助学生们.

We are looking for individuals who are preferably 我们正在寻找：

1. Experienced in child psychology and/or teaching brain development programmes. 有儿童心理学和脑力培训课经验的老师.

2. Experienced in basic Classroom Management. 有课堂管理经验.

3. Passionate in teaching children. 喜欢教小孩.

4. Enthusiastic, productive, and have a positive nature. 在工作上,有热情和非常积极.

5. Self-motivated and a team player. 会主动的解决问题，有动力.

6. Able to interact with students and address parents. 能够和学生和家长有效的交流.

*Training will be provided. 提供系统培训.

7. Jobs opening available, you may choose (a) or/and (b):

(a) Punggol, Weekdays, afternoon

and/ or

(b) Bukit Merah, Weekends (Saturday and Sunday) 9:30 a.m. to 4:30 p.m.

Purpose of Job

The Head of Community Services & Programmes will lead, plan and organise YWCA’s community services programmes. He/She will engage and collaborate with community stakeholders, facilitate strategic partnerships with partners, donors and sponsors, as well as oversee fundraising and member engagement. He/She will supervise the Division’s budget and monitor programme policies and procedures to ensure strong impact to our beneficiaries and high standards of compliance and governance with charity regulations.

Key Responsibilities Areas

Programmes

• Develop strategies to increase community engagement and cultivate partnerships with stakeholders.
• Build and grow relationships with community organizations, programme partners, grassroots organisations, sponsors and stakeholders, and identify opportunities for collaboration.
• Undertake strategic analysis of programme mandate to ensure that YWCA stays relevant in addressing evolving community needs. Plan, develop and implement programmes addressing these needs. Monitor programme budgets, plan resources and evaluate effectiveness of impact and programme outcomes.
• Review and approve programme assistance to beneficiaries. Ensure that the services and programmes meet the performance indicators and operating guidelines.
• Oversee timely submissions to grant and programme sponsors, and conduct outcome-based evaluations of programme effectiveness.

Fundraising & Donor Engagement

• Work with Marcomms and Fundraising team to develop fundraising plans, including staffing ground events such as flag day, fundraising carnivals and charity dinners, as well as managing online campaigns and digital fundraising platforms.
• Manage donor and partner relationships and source for programme level sponsorship.

YWCA Membership & Volunteer Management

• Responsible for overseeing programmes to support YWCA Members. The aim of membership is to drive engagement and outreach to our community programmes and to develop a good base of volunteers and supporters for YWCA’s causes.
• Establish, plan and implement ideas for volunteer recruitment and retention, including volunteer management policies and processes such as volunteer selection, training, engagement and evaluation of volunteer programme.

Management & Leadership

• Prepare and manage annual budget for YWCA’s community programmes.
• Prepare management reports and perform secretariat duties to Committees and the YWCA Board.
• Represent YWCA when dealing with governmental authorities, social services agencies or with the public.
• Manage a team of community outreach staff and social enterprise volunteers.

Perform any other duties assigned by the Management.

Requirements

• Bachelor’s Degree in any discipline.
• At least 10 years of experience in social services sector or non-profit organisation, community outreach, partnership building, fundraising, or programme development.
• Strong track record in delivering community impact and in engaging with community work or in working with beneficiaries from vulnerable backgrounds.
• Prior experience in leadership position, managing teams of programme executives.
• Prior experience in managing databases to track impact and results: membership database, volunteer management database, donors database.

Competencies

• Excellent written and verbal communication skills.
• Ability to build relationships and work collaboratively with a diverse range of stakeholders, including Board and Committee members, Community Partners and Donors, Volunteers and Beneficiaries.
• Effective leadership skills to engage, train and motivate staff to accomplish work targets.
• Highly organized, strategic thinker, strong on generating ideas for collaboration.
• Strong team player with good organisational and project management skills.
• Resourceful in managing outcomes with lean resources.
• Passion in serving women / elderly / children and youths from vulnerable backgrounds.
• Heart to serve and a strong calling to our YWCA mission.