Job Responsibilities:

• Performing various treatments such as facial/skin treatments, Waxing, Anti-aging Care, Eyebrow Embroidery, Eyelash Extension, Bridal Makeup & Manicure / Pedicure
• Scheduling client’s appointments
• Perform pre-treatment and after treatment consultation
• To advice customers the type of treatment and products suitable for their skin requirement
• Acknowledge and respond to relevant client’s queries, needs and expectations
• Ensure treatment rooms are clean and neat
• Other ad-hoc duties instructed by the manager

Basic requirements:

· Preferably with 3 years experience in Beauty Spa industry

· 6 days work week (Off day on week days)

· Working hour 11am - 8.30pm

· Able to work on weekends and public holidays

· Excellent customer service and communication

· Hardworking and team cooperation

· Able to commute well with peers / a team player

· Able to speak Mandarin and simple English

· well groomed and presentable

· Independent and self-motivated

· Beauty / Facial knowledge

· High Basic Salary + Commission + Service Fee

We are excited about this new opportunity for experienced professionals with expertise in Healthcare, Pharmaceutical, Diagnostics (laboratories & hospitals), R&D Customers, Academia, F&B and industrial market verticals industries; specializing in achieving capital equipment (CAPEX)/ Engineering/ integration-related solutions sales.

RESPONSIBILITIES

• Present, promote and sell products/ services to existing and prospective customers in the cleanroom, biotechnology, pharmaceutical production, diagnostics (laboratories & hospitals) R&D, Academia, F&B industries
• Develop and implement strategic sales plans for products and solutions offered and agencies assigned
• Develop strong technical know-how on products and applications to support and effectively engage prospects and clients
• Responsible for Marketing campaigns such as trade-in / service excellence promotions / seminars / workshops
• Managing direct customers sales & distributors
• Generate leads and develop a solid customer relationship with key decision makers, fostering and enhancing good relationship with all of our customers
• Develop a customer or project specific sales strategy and manage deals to conclusion
• Lead solution development efforts that best address end user needs, while coordinating the involvement of all necessary stakeholders
• Engage with potential customers to understand their needs; identifies and suggests equipment, products, services or solutions that will meet those needs.
• Analyse the territory and market’s potential, track sales and status reports

REQUIREMENTS

Incumbent should ideally be from a Product Manager background, experienced in sales related to cleanroom/industrial/pharmaceutical/diagnostics industries. Sales experience is in relations to capital equipment (CAPEX)/ Engineering/integration-related solutions.

• Minimum diploma in Engineering, Biotechnology or related disciplines
• Minimum 3 years of experience with strong sales track records with focus on Healthcare/ Pharmaceutical/ Diagnostics (laboratories & hospitals/ R&D Customers/ Academia / F&B/ industrial market verticals
• Experienced in tender and request for quotation (RFQ) preparation and costing
• Present status of sales efforts at periodic Sales meetings
• Excellent presentation skills
• Good analytical and problem-solving skills
• Target driven and able to work independently

Overview

Reporting to the Director, Development, Training & Volunteer Management (TVM), you will oversee Volunteer Management Functions in Lions Befrienders.

You will play a role in growing, developing and managing a volunteer pool which would include senior volunteers, to support the organisation’s strategic and programmatic goals.

Responsibilities

1. Recruitment: Develop recruitment strategies for volunteers, including social service organisations, community stakeholders, corporate partners and government agencies to support the organisation goals, including reactivation strategies for passive volunteers.

2. VM Policies & Processes & Projects: Evaluate and implement volunteer management practices, policies and processes. Review existing and/or develop new VM projects/events.

3. Training & Development: Develop developmental roadmap and conduct volunteer training to increase volunteers capability, recognition and engagement programmes for sponsors and volunteers.

4. Networking & Stakeholder Management: Identify opportunities for partnerships with social service organisations, community stakeholders, corporate partners and agencies, drive engagement with key stakeholders through various platforms.

5. Budgeting & Reporting: Monitor and provide Management reports, Source, prepare and coordinate projects budget and expenses and submit project reports.

6. Staff Management: Provide guidance and coaching to VM staff.

Requirements

• Degree in Social Work/Gerontology/Training or equivalent.
• Min. 3 years experience in volunteer management and working with wide range of stakeholders from individuals to corporates.
• Possess ACLP or DDDLP (or the equivalent) would be advantageous.
• A passion to enhancing the educational experience for volunteers, and to meet the needs of the community.
• Good leadership and stakeholder management skills, and have worked with various voluntary welfare organisations, communities and institutional settings.
• Possess good communication and interpersonal skill, Strategic thinker with networking aptitude.
• Able to communicate in Mandarin will be an advantage to converse with non-English speaking stakeholders.
• Enjoys working with people of all age groups.

Responsibilities

• Implement clinic service SOP and improve patients service quality to meet customer satisfaction
• Execute the process of providing TCM services in the company
• Liaise with clinic managers to monitor clinic overall management and track sales performance
• Ensure smooth running of clinic operations
• Handle, resolve and communicate complaints and incidents
• Execute all company’s therapists related matters including but not limited to: Roster/schedule/conduct/performance
• Plan therapists training and skillset assessment
• Any ad hoc duties assigned according to business needs.

Requirements

• Experience in TCM / Spa / Western Clinic / Aesthetic / related field
• Min Diploma / Degree in any field
• Good organizational and time-management skills
• Ability to multi-task and perform well in stressful situations
• Communication skills with customer service orientation
• Meticulous with a keen eye for details
• Works well independently and has strong operational skills
• Develops strong relationships with co-workers and has strong leadership skills

We regret to inform only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to our company’s PDPA and e2i’s PDPA.

PAND Design is experiencing rapid growth, offering each employee substantial responsibility, autonomy, and opportunities to take initiative. Team members are encouraged to contribute to developing processes or programs that enhance the company's success while fostering meaningful personal and career growth.

Minimum Qualification

• Minimum 3 year of experience in a similar role doing Business Development within the corporate design or adjacent industries.
• Proven account management capabilities
• Confidence in speaking with high level executives and delivering presentations/proposals
• Strong self disciplines, demonstrates resilience, and doesn’t take rejection personally but turn rejections into opportunities.
• Confidence & Talkative
• Creative thinking with high curiosity individual

About the job

Businesses partnering with PAND vary in size, needs, and budgets, meaning there's no one-size-fits-all solution. Your expertise in business development and sales, along with your strong communication and analytical skills, play a crucial role in driving the growth of both new and existing partners. Leveraging your ability to build and maintain relationships, you'll oversee all aspects of business development and client management. You'll collaborate closely with team members and Directors to craft compelling pitches and secure new partnerships. The role also offers attractive performance-based incentives.

Responsibilities:

1. Lead Generation: Identify and pursue new clients. Set up meetings with Project Directors/Managers to understand client needs.
   
2. Client Relationship Management: Propose and execute marketing initiatives. Build trust with key decision-makers in Singapore and regional offices.
   
3. Business Development: Engage in cold and warm callings with potential clients.
   
4. Brand Promotion: Network with industry professionals. Promote PAND’s brand in the industry.
   

Responsibilities

• Assist in accounting entry

• Handle administrative task

• Attend to billing inquiries from customers

• Prepare weekly billing reports

• Checking invoices, debit and credit notes

• Assist in any audits matter

• Collating of information and key into the system

• Simple filling and sorting out documentations

• Assist in report compilation

• To perform documentation work (from receiving, distribution, filling to archiving and disposing of documents)

• Any other ad-hoc as assigned or requested by the superior

Requirements

• Diploma in Accountancy / Finance or other related field

• Possess at least 1 year of relevant experience

• Independent and also a good team player

• Conscientious and meticulous personality

• Able to work under pressure and tight deadlines

• Proficient in Microsoft Office and accounting software

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH’s vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

This position plays a vital role in shaping the technological framework of EGH by driving innovation and implementing smart systems for enhanced operational efficiency and patient safety. As the Manager, Informatics, you will support the development of EGH’s technology adoption strategies and intelligent systems to meet the future hospital’s operational needs. You will collaborate with multi-disciplinary teams to plan and implement cutting-edge solutions that enable digital and automation transformation in healthcare service delivery. By researching emerging technologies and overseeing test-bedding and integration testing, you will drive the adoption of innovative solutions in Healthcare Living Lab (HLL).

You will also be responsible for ensuring smooth operations of the HLL, engaging, and managing stakeholders, and evaluating projects for technical, financial, and operational feasibility. A key part of the role involves preparing annual budgets, establishing performance benchmarks, and prioritising projects to optimise resource allocation. Additionally, you will play a critical role in building team capabilities by fostering skills such as agile project management and design thinking, empowering your team to deliver impactful projects effectively.

Job requirements

• Bachelor’s degree in Electrical, Mechanical, or Computing Engineering
• Minimum 6 years of relevant experience with exposure at management level, and at least 4 years in software programming, systems engineering, or technology integration
• A team player with excellent planning, analytical and communication skills
• Possess critical thinking skills and willingness to think outside the box
• Strong ability to engage and manage multiple stakeholders effectively in a fluid environment and a growing organisation
• Ability to work under pressure and adapt to challenging conditions
• Good knowledge of front-end and back-end systems or product designs
• Familiarity with quick prototyping tools e.g. Unity, wireframing, SolidWorks
• Familiarity with management of engineering collaboration platforms e.g. Slack/GitHub
• Proven track record and hands-on experience in areas such as:

Robotic Platforms

• Familiarity with software development on/with robotic platforms, SLAM, or related fields.
• Experience in the following is preferred:

1. Robot Operating System (ROS), ), RoMi-H, Gazebo, Unity, Linux, OpenCV
2. Robotics perception, LIDAR, object tracking, motion planning, machine learning, sensor fusion and system engineering
3. Embedded and real-time systems
4. Algorithm development in C/C++, Python. Unix shell scripting

You will be responsible for the full spectrum of pharmacy operations and management. Your duties include supervising pharmacy technicians and pharmacy assistants in compounding and supply of sterile and non-sterile products in a safe and timely manner. You will be responsible for the quality assurance of the prepared product. You will review and implement standard operating procedures and will be responsible for the maintenance of the cleanroom facilities to ensure compliance with guidelines.

You will be part of a multidisciplinary team providing care for patients under the gastroenterology service. You will be involved in verification of medication orders, supply and dispensing of medications as well as specialized counselling. You may also be involved in research, dispensing of cytotoxic drugs as well as other operational or clinical pharmacy services. In additional, you are expected to attend to enquiries from healthcare professionals and members of the public.

Requirements

• Degree in Pharmacy from recognized universities

• Registered Pharmacist with the Singapore Pharmacy Council (SPC)

• Able to work on weekends, public holidays (PHs) and rotating shifts

• Experience in working in a Pharmacy Lab will be preferred

• Degree holder in any fields
• Achieve individual sales target and contribute to the store sales target.
• To provide outstanding customer service
• To handle customer’s enquiries and feedbacks
• To perform cashiering, housekeeping duties, display arrangements
• Perform store operation related activities.
• Always maintain the best retail outlet conditions. E.g., cleanliness, safety, security etc.
• Assist Manager with the daily operation.
• Improve Company's operation system together with the management.
• Other duties may also be assigned depending on operation’s needs.

RESPONSIBILITIES

• Management of fast-paced and/or complex projects undertaken by ITS Science & Medical in Singapore or regional areas.
• Responsible for project management of infrastructure services supplied/offered by the Company that include, but not limited to hospital infrastructure, animal facilities, laboratory furniture, industrial, schools and other systems.
• Manage ACMV, HVAC system laboratory projects to completion in both Singapore and/or international standard, adhering to quality assurance policies and meeting performance standards
• Liaise with all stakeholders including facility management, architects, M&E consultants on engineering design and user specification, ensuring compliance
• Part-take in project tendering meetings and provide technical advice to tender team
• Prepare and manage project schedule and monitor project activities by project team to ensure compliance to activity execution timeline
• Provide technical support to Support sales team from time to time.
• Ensure Workplace Safety and Health is implemented at site.

REQUIREMENTS

• Diploma/Bachelor’s Degree in Mechanical Engineering or related Engineering disciplines.
• Experience in ACMV is preferred.
• Preferably with 3-5 years of relevant work experience handling construction projects (designing & management)
• Valid Class 3 driving license and personal vehicle will be an added advantage.
• Team player with a great can-do attitude.
• Outgoing personality.

BENEFITS

• Attractive remuneration package
• Career development opportunities

- Site Manager to manage project construction site operations and oversee all the related projects

- To ensure project schedule delivered on time and followed according to project specification

- To ensure project site safety and coordinate with clients / consultants / engineers and other relavant parties

- To manage daily site activities and supervise strictly for the quality of works

- Preparation of site daily report and documentations

Looking for experience and responsible BDVL(able to drive 13 seater Combi/Hitace) to pickup tourist to and from airport to hotel.Only committed and hardworking candidate may apply.

This vacancy is under the Career Conversion Programme for Social Workers.

If interested, please apply through the CCP website at:

https://conversion.mycareersfuture.gov.sg/Portal/ProgramDetails.aspx?ProgID=P00000414

If interested, please apply before 1 January 2025.

Role

To support Adullam Life Counselling in the area of social work, conduct casework, including planning and development of strategies for case support and management.

Requirements

1. Skills and Competencies:

• Proficient in Microsoft Office Applications
• Problem solving, planning and analytical skills
• Good people management skills, Team Player
• Good communication and interpersonal skills
• Self-driven, proactive & adaptable

2. Qualifications:

• Min Diploma or Bachelor in any field

3. Others:

• Singapore Citizen or Permanent Resident applying through the Career Conversion Programme for Social Workers (CCPSW)
• Starting from July or August 2025
• Knowledge of the mindset of people experiencing stress, anxiety from handling debts with High Interest Charging Organizations like Banks, Credit Cards and Licensed Moneylenders would be an advantage

WELL EXPERIENCED IN MANAGING INDIAN FOOD PRODUCTION . MINIMUM 4 TO 5 YEARS EXPERINCE IN SINGAPORE FOOD AND BEVERAGE RELATED COMPANIES AND QUALIFICATION MINIMUM BACHELOR DEGREE IN MANAGEMENT . OUR PRODUCTION IS KERALA PRATA (MALABAR ) , TRADITIONAL SNACKS , CURRY PASTE PRODUCTION ETC .FOOD INDUSTRY MANAGEMENT EXPERIENCE WILL BE CONSIDERED

• Managing the daily operations, including training staff members.
• Ordering food supplies, equipment repairs, and other materials needed to keep the facility running smoothly
• Monitoring inventory levels of food and supplies to ensure adequate supply levels.
• Coordinating with suppliers to obtain high quality ingredients while keeping prices low.
• Ensuring that food safety standards are being met by employees during preparation, cooking, and serving processes.
• 5+ years of food manage experience.
• In-depth knowledge of food principles and best practices.
• Passion for creating incredible food that delights and attracts customers.
• Excellent communication skills and leadership qualities.
• Ability to thrive in a high-pressure environment.
• Have Creative, innovative thinking.
• Exceptional standards for cleanliness, health, and safety.
• Experience managing inventories and stocktaking.
• Available to work on-call, shifts, after hours, over weekends, and on holidays.

Job Description:

• Handle the full spectrum of Accounts Payable
• Ensure timely and accurate month-end and year-end financial closing for Accounts Payable
• Timely posting of purchase-related transactions includes checking and verifying supplier invoices and ensuring the invoices are endorsed by the respective department with the correct account code
• Responsible for the accurate preparation of outgoing payment and payment voucher
• Posting of manual journal entries for staff claims
• In charge of the reconciliation of vendor aging report and supplier’s SOA
• Perform month-end intercompany reconciliation
• Perform monthly bank reconciliation
• Maintain proper filing system and other ad-hoc duties assigned

Requirements:

• Must have at least a Diploma in Accountancy/ LCCI or equivalent qualification
• Fresh Graduates welcome to apply
• Minimum 1 year of working experience in Accounts Payable function or equivalent preferred
• Experience in IT industry is preferred
• Must be able to multi-task and to meet tight deadlines
• Independent and self-motivated
• Experience with MS Dynamics 365 is an advantage

As the Asia-Pacific Regional Business Director , you will be responsible for performing the following tasks to the highest standards:

• Create, maintain, and expand sales revenue in the region through successful leadership, organizational planning, and customer management. With the goal of maintaining and expanding sales revenue, act as a regional interface to coordinate all headquarters' resources, including product, operations, after-sales, and other departments.
• Provide strategic advice on the 4Ps (Product, Price, Place, Promotion) to subsidiaries. Participate in and chair forecast teleconferences, promotional plans, customer account management, weekly team meetings, and regular company-wide meetings.
• Establish good relationships with customers through continuous contact; manage designated customer relationships, maintain and develop business.
• Maintain good communication with GTM/Marketing/Finance/Operations departments to ensure smooth product launch.
• Organize the formulation of the development strategy for the Operations Department and make adjustment according to changes in the internal and external environment.
• Keep an eye on the product dynamics on foreign trade B2C platforms, be familiar with hot-selling products on overseas e-commerce platforms such as Amazon and Ebay, analyze the prospects of products, and be responsible for developing hot-selling products that have a rich variety, sufficient quantity, cost-effective advantages in the market and highly meet market demands.
• Guide, train and supervise the improvement of the professional quality of staff, establish an efficient organizational system, work system and employee team for the company; be fully responsible for team building and management, as well as the assessment, motivation and training of the team.

What are we looking for?

• Bachelor's degree or above, with good professional ethics, excellent conduct and high comprehensive quality.
• Have more than 5 years of company management experience.
• Have strong market development and sales skills.
• Strong communication, team building and leadership skills, capable of working across functions and at all management levels, having a good track record of previous sales performance
• Able to handle demanding schedules and situations.
• Experience in working in a multicultural or international environment.
• Demonstrate the highest standards of ethical behavior and absolute discretion regarding sensitive information.
• Able to manage and coordinate domestic and international travel schedules according to business needs.

BENEFITS

• Attractive remuneration package
• Career development opportunities
• Excellent technical exposure in the scientific/biopharmaceutical industry
• Fixed Monthly Transport Allowance

RESPONSIBILITIES

• Provide comprehensive range of technical after-sales service support, installation, commissioning and repair plus preventive maintenance plans for scientific and/or biopharmaceutical equipment;
• Provide technical consultation to customers; with a focus on the refrigeration system;
• Respond to customers’ requests by troubleshooting problems and taking corrective actions within targeted timeline;
• Prepare service reports.

REQUIREMENTS

• ITE/Higher NITEC/Diploma/Degree in Electronics, Electrical, Mechanical Engineering or equivalent
• Minimum 3 years of relevant technical work experience in service/ maintenance;
• Ideally process experience in similar industry (scientific/biopharmaceutical);
• Understanding of refrigeration system as focus;
• Excellent communication and interpersonal skills;
• Able to work independently and a team player;
• Self-motivated, results-oriented individual with good business acumen;
• Valid Class 3 driving license and personal vehicle will be an added advantage

RESPONSIBILITIES

• Provide administrative and marketing support to the Sales & Marketing Divisions
• Prepare quotations, follow up on sales orders and tender preparations
• Generate reports and maintenance of database
• Help to build and maintain good relationship with customers

REQUIREMENTS

• Diploma/Degree holders, preferably with the background of medical, scientific or equivalent
• Prior experience in the medical/scientific equipment, devices and consumables industry would be an added advantage
• Entry level candidates are welcome to apply
• Good communication skills
• Proficient in Microsoft Office
• Meticulous and organized
• Good attitude and willingness to learn
• Knowledge of SAP/SAGE will be an additional advantage
• Good team player

RESPONSIBILITIES

• Lead a small team of Service Engineers in the provisioin of comprehensive range of technical after-sales service support, installation, commissioning and repair plus preventive maintenance plans for laboratory/ hospital infrastructures or research/ analytical equipment in the medical imaging industry;
• Provide technical consultation to customers;
• Respond to customers’ requests by troubleshooting problems and taking corrective actions within targeted timeline;
• Prepare service reports.

REQUIREMENTS

• Degree in Electronics, Electrical, Mechanical Engineering or equivalent
• Minimum 6 years of relevant technical work experience in service/ maintenance;
• Possess people management and technical experience in similar industry;
• Excellent communication and interpersonal skills
• Charismatic leader with ability to work independently and as a team player;
• Self-motivated, results-oriented individual with good business acumen;
• Valid Class 3 driving license and personal vehicle will be an added advantage

BENEFITS

• Attractive remuneration package
• Career development opportunities
• Excellent technical exposure in the scientific and medical industry
• Fixed Transport Allowance

Responsibilities:

· Ensure employees conforming to company’s policies and regulations.

· Ensure company conforming to government’s regulations, e.g. Employment Act, CPF ,MOM regulations and etc.

· Monthly Income Tax, CPF and other relevant contribution preparing.

· Meeting and solving government issues with their respective officer.

· Responsible for employees’ EA form.

· To enforce and review the company’s policy, employees guidelines & updating the employee’s handbook.

· Participate in company’s policies and regulations formulation.

· Responsible for the preparation, coordination of recruitment, and arrangement for interview.

· Prepare monthly payroll and maintain the payroll records for employees to ensure its accuracy and completeness.

· Provide work related or personal counselling for employees.

· Execute and prepare the performance appraisal for employees for year end bonus and annual increment reports.

· Prepare monthly HR reports as required by superior.

· To handle employee’s exit interview and domestic inquiry.

· To conduct induction program for new staff.

· Provide solutions and proposals to meet departmental quality objective.

· Checking punch cards & update leave, medical & training record from time to time.

· Revised HR procedures and forms for running HR operations smoothly.

· Preparing and updating correspondence letters and memo to all employees.

· Employee Personal Files and HR System updating & backup from time to time.

· Customized reports layout by reprogramming accordingly to the needs of Management or other departments.

· Problems analysing and solution proposing to Management when needed.

*** Performs a variety of marginal duties not listed, to be determined and assigned as needed.

Academic Requirement:

Diploma in Human Resource Management or higher

Experience/ Skill:

▪ With at least 2 years’ experience in Human Resources environment.

▪ Resourceful, mature, good interpersonal and communication skills

▪ Confidentiality, tactful and discretion when dealing with people.

▪ Well versed in Employment Act and Industrial Relation.

▪ Computer literate.

Roles & Responsibilities

• Responsible for the development of detail shop drawings (ACMV) for project construction
• Provision for timely shop drawing submission to Client.
• Able to resolve drawing discrepancies (e.g clashes).
• As-built drawing for submission/ handover for project completion to Client.

Requirements

• BIM certificate/diploma will be an added advantage

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH’s vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

As part of the Hospital and Services Planning team, you will provide support to the Hospital Planning Committee in the planning, coordination, development and management of the new EGH. Your role will include the facilitation of workshops, meetings and discussions to collate users’ inputs for end-user briefs and operations requirements, and the coordination, planning and management of project schedules, budgets, tender procedures, contract arrangements and quality requirements for the project. You will facilitate the full life cycle of project implementation which includes compilation of project briefs, management of design development, costing and scheduling, procurement of contracts and services, sample/mock-up reviews, management of changes and hand-over inspections and commissioning of the new hospital.

Requirements

• Bachelor’s Degree in Architecture, Engineering or equivalent
• At least 2 years of relevant working experience
• Good knowledge and skill in design thinking, change management, project management, technology adoption and process methodologies will be an advantage
• Excellent communication and interpersonal skills
• Team player with excellent planning, analytical and critical thinking skills
• Familiar with Autocad, Photoshop, Microsoft Office applications and presentation software

We are looking for a highly motivated and customer-oriented individual to join our team. This is a fantastic opportunity for anyone who is looking to gain practical experience in the retail and ecommerce field.

To excel in this role, it is crucial to maintain a calm demeanour when dealing with customers, and provide crucial support to our operations department, ensuring the smooth and efficient process of our day-to-day operations. Additionally, willingness to evolve your digital savviness with our CRM system, software and e-commerce platforms is encouraged.

What you’ll do:

Customer Service Management

• Respond to customers over multi-channel communication platforms such as email, phone, text, social media (FB and IG) and face-to-face and resolve complaints in a timely manner
• Respond to customers with general enquiries about products, services offered as well as placement of orders, refunds, cancellations or exchanges if any in a timely manner
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Ensure consistent brand service standards across all channels, including offline and online
• Allocate time to work at BIO retail store to stay updated on customer behaviour, preferences, and needs
• Collaborate with the order fulfilment team to address customer requests and ensure orders are promptly processed
• Provide accurate, complete information by using the right methods and tools for reporting
• Follow communications procedures, guidelines and policies closely
• Identify areas for enhancing the efficiency of the customer service process and collaborate with the team to implement improvements in this process
• Update Standard Operating Procedures (SOPs) as needed to ensure accuracy and relevance

Others

• Collaborate with other departments to improve overall customer service experiences and processes
• Assist any other duties or responsibilities assigned

What we’re looking for:

• Preferably Nitec, Diploma, Degree in hospitality or a relevant field a plus
• At least 1 year of relevant experience, open to fresh graduate
• Demonstrate excellent written and verbal communication skills, with a knack for creative writing
• Demonstrate patience, compassion, and a passionate commitment to maintaining excellent service standards
• Act as the customer's advocate and go the extra mile to ensure their satisfaction
• Stay up-to-date with customer service management trends and technology to ensure the brand experience remains competitive
• Proficiency in Microsoft Office applications such as Word and Excel
• Proficiency in Google Workspaces
• Display exceptional multitasking abilities, managing multiple projects simultaneously
• Take initiative, showing resourcefulness, has a problem solving mindset and a sense of urgency to meet deadlines
• Show meticulous attention to detail, able to follow-through on projects
• Able to work independently as well as collaboratively
• Have a can-do attitude and is a problem solver
• Passion for fashion and jewellery

We are a 15-year Singapore-based jewellery brand and we are looking for a driven, motivated and positive sales people to join our team. A happy team will lead to happy customers.

We are looking for a drama-free workplace environment where employees will be happy to come to work to.

We have a total of 7 retail stores in Singapore and looking for new sales associates to join our team.

• Provide excellent customer service & assistance to guests
• Dynamic & proactive in meeting sales targets
• Attend to guests enquiries
• Provide customers with advice and guidance on product selection
• Manage POS processes
• Ensure smooth day to day operations
• Ensure tip-top store cleanliness, VM change & display
• Meet & follow store’s SOP standards
• Able to work independently & with teams to follow up instructions shared by supervisors

Requirement:

• Experience in retail and fashion/accessories or jewellery category a plus
• Someone who is meticulous and has high moral and work ethics, someone who takes pride in their work
• Skills like Cashiering, Logistics, Inventory Management, Customer Service, housekeeping and maintenance of overall cleanliness of store, after-sales service and stock taking

Comes with

14 days annual leave (additional 1 day for every year worked up to 20 days)

14 days sick leave

1 day Birthday leave

3 days Elderly/Parental Care leave

Pay structure: - Basic Pay ($2100-$2300)

• Monthly Store Target commissions
• Participation in individual commissions based on a percentage of sales ($500-900 on non-peak months, up to $2000+ during peak months like mothers day, festive season)
• $100 grooming incentive
• Top sales person per store cash prize ($100 per store per month)
• Performance Bonus and Increments based on good performance
• Leadership opportunities

Part-time Role:

• Hourly salary + commission for every sale (same as our FT team's individual comms)

Responsibilities:

• Oversee and manage the Information Technology department, ensuring the effective execution of all IT-related functions and operations, including network security, user access and server/database backups.
• Ensure that IT applications, systems, and infrastructure align with the organization's business objectives and strategic goals.
• Provide leadership and guidance for IT projects, ensuring they are planned, executed, and delivered on time, within budget, and meet all required functionalities and specifications.
• Collaborate with other departments to identify technology needs and opportunities for improvement, ensuring that IT solutions support and enhance overall business performance.
• Stay updated with the latest industry trends, technologies, and best practices, and incorporate them into the organization's IT strategy and operations.
• Ensure compliance with relevant regulations, policies, and standards in all IT activities and initiatives.
• Establish strong relationships with external vendors, service providers, and stakeholders to ensure reliable and efficient IT services and support.
• Provide support for projects, including proposals, testing and documentation.
• Participate in tender preparation, including documentation and site surveys.
• Develop IT policies and participate in ISO audits.
• Develop, implement and maintain software applications for in-house projects.

Experience and Qualifications:

• Degree (Business IT, Information Systems Management, Computer Science or other similar disciplines is an advantage)
• 8-10 years of relevant IT experience either in application and/or infrastructure, including managerial role experience
• Windows Server 2019/2022 Server administration, including AD, DNS, Web Server management, and clustering.
• Network administration includes VLAN technology and the setup and configuration of switches (Cisco, Aruba, Dell, and others).
• FortiGate Firewall administration, including VPN setup, Web, and IP filtering.
• C# .Net development includes technologies such as MVC, microservices, and Git.
• MSSQL Server 2019/2022 Database administration.
• Knowledgeable on ISO27k certification.
• Good analytical and problem-solving skills
• Excellent written and oral communication skills in English
• Pro-active and a good team player

Work Environment:

• The IT Manager typically works in an office environment but may need to travel to other external sites.
• The role may require working outside regular business hours to address critical issues or implement system upgrades.