MAIN DUTIES & RESPONSIBILITIES

- Coordinating and managing schedules

- Filing important documents and communicating relevant information

- Ensuring adequacy of sales-related equipment or material

- Responding to complaints from customers and give after-sales support when requested

- Administrative matters including providing quotations to customers

- Monitoring of purchase, delivery orders, service reports

ESSENTIAL DUTIES & RESPONSIBILITIES

• Manage the meeting agenda and arrange meetings
• Taking Minutes for all meetings and send out to relevant personnel
• Handling correspondence for Managing Director
• Record & update the salesman's carpark movement
• Check other suppliers' vehicle prices.
• Handling UBI / AML / Carros Rental.

Key Responsibilities

• Ensure timely billing and payment collection, keep correct billing and invoicing records, and update all received payments and corresponding bills daily.
• Filing of documents and accounts.
• Perform administrative tasks such processing invoices, organizing files, scanning, and making photocopies of papers, among others.
• Complete daily sales reconciliation with payment gateways and banks.
• Carry out any additional tasks that management assigns you.

Summary of role requirements

• 1-2 years of relevant work experience required for this role. Min LCCI / ACCA / Diploma in Accounting.
• Proficiency in English and Chinese (Mandarin), reading and written.
• Passionate about work and willingness to learn.
• Expected start date for role: 01 March 2024

Role:

Your primary objective is to ensure smooth HR operations and contribute to a positive and productive work environment. Additionally, you will be involved in HR-related matters such as compensation, performance management, employee relations, compliance, and regulations.

Responsibilities:

• Execute and improve HR processes in the following areas: employee engagement survey, performance management, culture, internal training coordination, and trusted advisor to our employees.
• Manage employee data and new hire onboarding
• Stay up to date with legal requirements and industry best practices, ensuring our HR policies and procedures comply with relevant regulations. Provide expert guidance to portfolio companies on HR rules and regulations.
• Foster a positive work culture, both remotely and in-person culture by managing employee relations, addressing concerns, and promoting a collaborative atmosphere. Extend guidance to external companies as needed.
• Oversee and develop effective performance management systems, including goal setting, performance reviews, and professional development plans, both internally and for portfolio companies.
• Keep up to date with changing trends/compliance within the HR world.
• Collaborate with department heads to identify training needs, provide support, and monitor their effectiveness. Extend expertise to advise portfolio companies in their training and development initiatives.
• Recommend initiatives to enhance employee engagement, job satisfaction, and overall organizational well-being, providing support and guidance to portfolio companies.
• Serve as a role model for good communication, building relationships, and demonstrating our values.

Results:

• Talent management processes are being followed by all leaders and employees in a timely fashion.
• Calibration exists for the performance management cycle and merit increases are aligned to the annual performance review process.
• A talent pulse survey exists and complements the existing employee engagement survey.
• Maintain best-in-class employee engagement and retention.

• Oversight of all operation in company, reporting directly to Director
• Make critical decisions relating to the ground management of operational assignments and manpower deployment matters.
• Train and supervise operations team to ensure compliance to established procedures and SOP.
• Support and assist project executives in commercial / contractual negotiations with professional consultants and Clients in the process of executing construction contracts;
• Monitor the implementation of commercial policies and procedures within Singapore region ensuring legal compliance;
• Provide commercial, contractual and legal support to tenders teams;
• Acts as a representative of the company on Supervisory Boards of Joint Ventures exercising executive control of Project Management Teams;
• Review the reports on the status of projects indicating current status with regards to financial situation and provide guidance and recommendations for improvement;
• Compilation and presentation of claims management strategies;
• Advise on dispute avoidance and dispute resolution strategies;

Job Descriptions

1) Keep facilities and common areas clean and maintained.

2) Vacuum, sweep, and mop floors.

3) Clean and stock restrooms.

4) Clean up spills with appropriate equipment.

5) Notify managers of necessary repairs.

6) Collect and dispose of trash.

7) Assist guests when necessary.

8) Keep the linen room stocked.

9) Properly clean upholstered furniture.

10) Able to work long hours, weekends, and public holidays

Requirements

Minimum 1 year of working experience in housekeeping and facilities management areas

Minimum Diploma Holder, with a positive attitude to managing the assignment

Physically fit and able to take physical requirements on the daily operational activities.

Training would be provided with an assessment

Job Description:

· Reporting to the Senior Project Manager, you will analyze VM props and fixtures requirements from clients with the production and designer team;

· Continuously liaising with clients, design and production teams to ensure all design and technical details are followed;

· Receive, fabricate and validate prototypes with clients;

· Maintain control on project budget and timeline;

· Ensure consistency and timely delivery of projects;

· Attend on-site installation. Night work is required due to venue requirement;

· Manage post installation maintenance.

Requirements:

· Holder of at least a Diploma or higher in a relevant discipline; Fresh Graduates are welcome to apply;

· Strong interpersonal skills, able to work in a fast pace environment and multi-task;

· Literate in MS Office. Knowledge in PhotoShop and Illustrator is good to have but not a must;

· Must be able to work overtime / late night;

· Strong written and oral communication skills;

· Proactive, responsible, organized, able to work independently, and gives attention to detail;

· Proficiency in English and Chinese;

· Remuneration package shall be determined based on experience and qualifications.

The jobscopes include:

1) Service of Airconditioner

2) Repair of Airconditioner

3) Good checking, trouble shootings skill in splits, and multisplit type aircon

4) Possess Class 3 License will be an added advanage

5) Have working experience in Agent (Manufacturer) will be added advantage

6) Good Team Player

• Support various SCM functions including demand management, S&OP process, warehouse and distribution operation.
• Handle Order to Cash process
• Perform daily operation activities in purchase order, sales order and delivery management
• Handle shipping documents, work with agents, forwarders, Shipping lines and Authorities, to ensure goods are properly cleared the Custom and stock in Company’s warehouse
• Any other ad-hoc duties as assigned

Requirements:

• Diploma in Supply Chain/ Business Administration
• Min 1 year work experience
• Working hours: Mon - Fri, 9am – 5.45pm
• Location: Bugis
• Salary: up to $3000
• Able to start work immediate or on short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Wong See Yun

EA Reg ID: R21100918

EA Licence No.:19C9603

Sunscreen Singapore Pte Ltd is looking for suitable candidates to fill in the position of Sales & Marketing Executive in the construction and furnishing industry.

Ability to market and sell a range of sun shading devices suitable for commercial, residential and hospistalities field.

Relevant working experience and advantage with knowledges of electrical and technical skills. Ability to work with Architects and Designers preferred.

Job Description:

• Maintaining relationships with our clients. You will be responsible for obtaining and maintaining customers
• Converting lead and call-in customer into sales
• Maintaining customer satisfaction in managing sales process, follow through pre and post sales coordination follow up.
• Strong leadership qualities and willingness to take on additional responsibilities when required are what we are looking for.
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Ability in problem-solving and negotiation

Salary will communsurate with relevant working experiences plus commission and other allowances.

Please apply with confidence if you have the work experience and able to work under stress environment.

This is a five days working week with incentives to upgrade relevant skills.

Website: www.rollite.com

Email: [email protected]

Tel: 62840033

Job Description:

• Plan, execute and manage various events & live production projects.
• Engage in end-to-end customer support from acquiring new clients to on-boarding to providing timely customer support.
• Craft and develop creative event proposals for potential clients.
• Liaise with multiple different stakeholders and vendors to ensure smooth event delivery.
• Service and advise clients on their requirements prior to each event project.
• Be responsible for project development and coordination with relevant parties.
• Liaise, communicate and collaborate with various vendors regarding different aspects of event production.
• Set-up and operate audio visual lighting and broadcast equipment.
• Operate and maintain camera equipment, audio and video recorders, and other production equipment.
• Putting together both a budget plan and production schedule for relevant projects.
• Manage project timeline and ensure timelines are met from brief reception to assets delivery.
• Planning of production crew and equipment specifications.
• Provide professional consultation and handle sales strategies for potential leads.

Requirements:

1. Degree/Diploma in Audio Visual Production, Sound & Video or Events Management or equivalent
2. Streaming knowledge: Mastering of Zoom Meetings & Webinars capabilities and OBS/vMix. Other systems welcomed.
3. Good knowledge of audiovisual lighting aspects.
4. Basic knowledge of videography skills.
5. Have technical knowledge to operate, configure, set up, and fix video, audio, lighting, or other production equipment
6. Able to work in a fast-paced environment and handle stress.
7. Have a positive working attitude, self-motivated, and be independent.
8. Need to have strong attention to detail and deliver work of high standard.
9. Proficient knowledge in developing technical drawing, floor plan and event design.
10. Self-motivated, dedicated, hands-on and willing to go extra mile.
11. Strong work commitment and looking to progress into a leader.

Job Summary

The Contracts Administrator is responsible for managing pre- and post- contract administration and costs of projects.

Key Responsibilities

• Prepare quantity measurement, costing and estimation for both pre- and post- contract administation
• Check and ensure terms and conditions of project contracts such as Letters of Acceptance and Letters of Intent are in order and acceptable before confirmation
• Prepare budgetary list of awarded projects, source and obtain quotations from suppliers
• Negotiate with suppliers on pricing and award supply contracts to suppliers
• Prepare evaluation and certification of sub-contractors' progress payments
• Prepare and follow up on monthly progress claims
• Prepare costing and submit quotations to clients for Variation Order (VO) items
• Liaise with main contractor on payments and VO confirmations
• Prepare Final Account(s) for completed projects and obtain management's approval
• Follow up with clients on final payments and release of retentions
• Liaise with main contractor on performance bonds
• Prepare monthly report of payment collection forecast and estimation of payments to sub-contractors
• Any other tasks as may be assigned from time to time

Job Requirements

• Diploma in Building/Civil/Quantity Surveying or its equivalent
• 2 to 3 years' related work experience in similar capacity, preferably in building/construction industry
• Ability to understand engineering drawings, specifications and tender documents
• Ability to meet deadlines of multiple projects in fast paced environment
• Attention to details and good knowledge in construction drawings

Job Description

To acquire sales and maintain existing customers as required by company

➢Prospecting for new business using different means. Cold calls, canvassing, digital means.

➢Maintain and strengthen relationships with existing and new customer base

➢Negotiating on price, cost, delivery dates between customers and company

➢Liaising with several vendors to ensure vehicles are on schedule for vehicle delivery

➢Provide consistent follow-ups with existing customers to ensure that quality service standards are maintained

➢Basic + Comm + Transport reimbursement

We are seeking enthusiastic and talented interns to join our Commercial team. This internship provides a unique opportunity to immerse yourself in the fast-paced world of commercial operations.

Responsibilities

• Assisting with day-to-day tasks
• Conducting research
• Preparing documents and presentations, and contributing to team projects
• There will be on-site on event days (including weekends) to support all sponsorship and hospitality operations

Requirements

• Events, hospitality and business management academic knowledge preferred
• Ability to work in a fast-paced environment, both independently and in a team-setting
• Strong interpersonal and communication (written / spoken) skills
• Eagerness to learn and grow
• Able to commit minimum 3 months

Information

Only shortlisted candidates will be notified

ESSENTIAL DUTIES & RESPONSIBILITIES

• Manage the meeting agenda and arrange meetings
• Taking Minutes for all meetings and send out to relevant personnel
• Handling correspondence for Managing Director
• Record & update the salesman's carpark movement
• Check other suppliers' vehicle prices.
• Handling UBI / AML / Carros Rental.

To acquire sales and maintain existing customers as required by company

➢Prospecting for new business using different means. Cold calls, canvassing, digital means.

➢Maintain and strengthen relationships with existing and new customer base

➢Negotiating on price, cost, delivery dates between customers and company

➢Liaising with several vendors to ensure vehicles are on schedule for vehicle delivery

➢Provide consistent follow-ups with existing customers to ensure that quality service standards are maintained

➢Basic + Comm + Transport Reimbursement

Key Job Purpose :

Engineer for Sysmex products for local market (SG). Responsible for all preventive and corrective support functions necessary to ensure high level of customer satisfaction with Sysmex’s range of products.

Job Responsibilities:

• Planning of corrective and preventive action visits for Sysmex’s Singapore customers
• Provide technical support to local (SG) customers as needed to ensure customer needs are met
• Adhere to procedures and processes to ensure department’s KPI are met
• Report issues and customer feedbacks to his supervisor or regional support team on a monthly basis
• Manage key accounts that are being assigned
• Review and maintain spare parts in own c-location needed to support local operations
• Provide 24hrs standby for local customers on a weekly rotational basis
• Any other matter as request by team leader

Job Requirements:

• Degree or Diploma in Biomedical / Mechatronics / Electronics Engineering or equivalent
• Minimum 3-5 years or more of relevant field service experience in In Vitro Diagnostics or medical devices
• Experience in handling of Hematology, Coagulation, Urinalysis products an added advantage
• Prefer to have experience in handling medical devices including troubleshooting and servicing
• Must be PC literate and able to provide technical support for IT products
• Competence in interactive communication, problem solving and decision making
• Excellent analytical and troubleshooting skills with ability to communicate complex technical/clinical content in an easy to understand manner
• Conduct with professionalism with strong interpersonal skills and customer focused
• Positive working attitude with a sense of urgency and result oriented
• Able to work independently as well as an effective team player
• Work location: Eunos
• Working hours: Monday to Friday (9am to 5:45pm)

RESPONSIBILITIES:

1) Delivery of documents
2) Collection of information
3) Any other ad hoc which may be assigned

REQUIREMENTS :

1) Possess own motorbike and motorbike license with clean record
2) Able to converse and write in English
3) Familiar with Singapore roads

BENEFITS:

1) Productivity incentives
2) Commission
3) Full CPF Contribution
4) Annual Leave / Medical Leave / Medical Claim / Paternity / Maternity Leave / Childcare Leave
5) Referral program

We’re looking for a Global Workforce Management Lead to help our teams deliver an experience that helps customers onboard with less time, scales globally with our growth and helps us decrease our costs towards zero.

Here’s how you’ll be contributing to the WFM team:

• Help our teams deliver a Customer Onboarding experience that helps our customers, scales globally with our growth and helps us drop our costs towards zero
• Partner with our Area leads of Customer Support, analyst team, and other operational teams to build a globally scalable model that aligns the product approach with considerations of location and language strategy, talent planning, hiring capacity, outsourcing opportunities, specialisation and cost modelling
• Move metrics including, SLA, case processed time, average handling time, volume, occupancy, QC, and % automated
• Lead, grow, and develop your team of Workforce Planners and Analysts to ultimately create a full-stack WFM function
• Be a part of our Customer Support leadership team, creating a strong operational culture, developing world class WFM team and leading hiring

This role will give you an opportunity to:

• Solve a truly global challenge – our rapid growth rate, global customer base and the inherent complexity of moving money makes growing our support model a truly unique challenge right at the heart of our mission
• Build and lead our global WFM team – you have the opportunity to strengthen, grow and coach the team across our locations
• Be a global WFM leader – as a part of our Customer Support leadership team you’ll be helping us evolve how we run CS operations, how we develop our people and how we scale globally

A bit about you:

• You’re ideally a Singaporean Citizen or Singapore Permanent Resident
• Your verbal and written English skills are excellent
• You’re experienced. You have at least 5-years of experience as a people lead and at least 3-years of experience working in a Workforce Management team.
• You have a strong understanding of the WFM life cycle including forecasting, capacity planning, scheduling and real time management.
• You’re passionate about leading people, building teams, and making a difference for people in your work. These aren’t just lines on a job description, you genuinely enjoy what you do!
• You’ve worked internationally, cross-team, or cross-geo before, so you’ll quickly pick up on how best to communicate effectively across different cultures and time zones.
• You’re strategic. You think strategically and translate strategy into operational plans and business results.
• You’re tactical and data driven. You analyse and identify trends and blockers and take appropriate action. You have exceptional analytical skills and you’re comfortable working with large amounts of data. You’re good at presenting findings and have experience in establishing and tracking metrics.
• You’ve worked with BI tools before like Looker etc. and your Excel/Spreadsheets skills are advanced! SQL and Python skills are a plus.
• You welcome an open feedback culture, happy both giving and receiving feedback to or from anyone in the organisation
• You place customers first. You make no compromise on this.
• You get it done. You have track record of identifying and resolving issues independently, taking initiative even under unfamiliar or ambiguous circumstances
• You understand operations. You have experience of working with operational teams (ideally Customer Support or any other Operations team in a financial/ tech company), and how to work with people and processes as well as products

What do we offer:

• Company Restricted Stock Units
• Numerous great benefits in our Singapore office
• We offer relocation support for this role

If you’re interested in the position, please apply by submitting your CV and Cover Letter.

In your cover letter, please concisely:

1. Elaborate more on your relevant WFM experience, especially with a focus on Real Time Management.
2. Describe your team management and development experience, and leadership style

Please make sure your applications are submitted in English, as this is our working language.

We’re people without borders — without judgement or prejudice, too. We want to work with the best people, no matter their background. So if you’re passionate about learning new things and keen to join our mission, you’ll fit right in.

Also, where and what you studied isn’t important to us. If you’ve got great experience, the right skills for the role and you’re great at articulating your thinking, we’d like to hear from you.

Job Description

• Collect installments from customer.
• Scan documents to PCOM system
• Answering phone calls
• Instalments reminders to customer
• Fax repo letters to towing agencies.
• Calling customers for GIRO or cheque returns.

Job Requirement

• At least 1 Year (s) of working experience in the related field is required for this position.
• Must be able to speak , read and write in English and Chinese.
• Must possess at least O level .

HR Admin Assistant

Roles & Responsibilities

Our company is seeking a highly pro-active and self-motivated HR Admin Assistant (Recruitment centric) who can handle recruitment, training and development, compensation and benefits administration, and employee relations.

Major Responsibilities

1) Career-related programs / fundings / grants

Identify various grants, fundings, career development programs

Document each opportunity, including its purpose, eligibility criteria, contact person, application and fund disbursement process, key deadlines and other details

Compile details into structure format and make it accessible to all

Liaise with hiring managers to educate them on such programs, and collaborate with them on how to hire persons on such programs

Provide guidance to hiring managers on how to leverage the available grants and funding options to enhance their staff's skills and career prospects

2) Career Fairs and Events

Participate in career fairs, recruitment events and internship programs etc to network and build candidate pool

3) Job Posting and Recruitment

Do job postings across various platforms, including government job portals, career websites and social media channels

Understanding hiring needs and each roles' functions and craft job descriptions accurately to avoid job expectation mismatch

Create a job description library accessible to all

4) First-level Screening

Conduct initial screening of job applicants, reviewing resumes and applicants and shortlisting potential candidates

Arrange and conduct preliminary interviews to assess candidates' suitability and fit for specific roles

Arrange secondary interviews for hiring managers

5) Onboarding

Bring successful candidates through a smooth onboarding process, e.g. employment contracts, first day of work, where to report etc

Keeping track of and handle company’s HRMS system

6) Adhoc duties

Input data from HRMS into payroll excel file for payroll computation twice a month

Building and maintaining sales channel e.g. Tiktok, FB, IG, Xiaohongshu

Printing of receipts once weekly

Requirements

Excellent communication and interpersonal skills

MS Office competent and good knowledge of using social media platforms

Good working knowledge of employment law and MOM practices

Able to work fast and accurately

Focused, Organized and meticulous

Ability to work independently and initiate actions without instructions

Able to work under pressure and deadlines

Work location: Aljunied Road (near Mattar MRT)

Mon-Fri 9-6pm

We’re looking for a Customer Support Strategy and Reporting Lead to join our Customer Support team in either our Singapore office. Customer Support Strategy and Reporting Lead is someone who designs strategies, plans, and guides analytics for Wise Customer Support.

Your mission:

Your mission is to ensure that our operational organization structure is lean, scalable and optimized for the best customer outcomes and you will also identify new operations opportunities. Your scope includes introducing risk management strategies and analyzing the current strategy and strategic plans. You will also run operations diagnostic and hypothesis checks for the respective plans. We expect you to develop business scenarios and innovative ideas.

Here’s how you’ll be contributing to the team:

• You are an owner and a driver of Customer Support Strategy and Planning working towards assigned goals, vision and mission of the team;
• Provide strategic insights and tactical leadership to Customer Support teams;
• Align and propose KPIs and Target Guidance for Customer Support teams;
• Develop strategic plans for optimized cost, quality or speed of Wise Customer Support;
• Design Wise Customer Support change roadmap;
• Design Customer Support unit operational organization structure to ensure it is lean, scalable and and optimized for best customer outcomes;
• Identify new operations opportunities;
• Analyze the current strategy and strategic plans to ensure its efficiency;
• Run operations diagnostic and hypothesis checks;
• Create business unit development scenarios and innovative ideas.

A bit more about the role:

• You're responsible for planning delivery efficiency, target attainment, Customer Support global cost per contact and Customer Support Global Resolution rate;
• You support Customer Support Reporting and embedded Customer Support Analytics teams engagement and motivation;
• You ensure the Customer Support Reporting and embedded Customer Support Analytics teams are equipped with all the necessary tools, trainings and support to perform their daily functions;
• You staff and hire for assigned team and communicate job expectations during hiring process;
• You provide effective feedback via regular 1-1s, biyearly GrowWise and propose compensation changes for Customer Support Strategy and Reporting team;
• You support Customer Support Reporting team with actionable goals that enable their growth in Wise;
• You ensure the collaboration between the various stakeholders such as Workforce Management, Service Delivery, Product and Vendor Management teams;
• You represent the Customer Support Strategy and Implementation (CSSI) team in relevant meetings and planning sessions for launching, assessing, and managing CS OPS plans and strategies;
• You align all parties that affect the success of the CSSI plans and strategies;
• You'll be responsible for the team budget in the assigned team;
• You'll be accountable for full regulatory compliance and legal requirements of delivered projects and products.

A bit about you:

• You’re placed in Singapore or willing to relocate there;
• You have at least 3 years of experience in Operations;
• You have at least 2 years of experience in analytics in Operations;
• You have good verbal & written English, your communicational skills are excellent;
• You feel comfortable working with data;
• You have strong strategic planning, decision making, problem solving and critical thinking skills;
• You're a team player, have emotional intelligence skills and know how to manage expectations;
• You're great at stress management, able to delegate and negotiate where necessary;
• You are deadline-oriented and have great time management skills;
• You're knowledgeable about agent targets and CS KPIs;
• You are comfortable reviewing escalated calls/emails/chats;
• You know how to conduct regular performance reviews and interviews;
• You have a experience in vendor operations;
• You know your way around the following tools: Excel/G Suite, Confluence, Calabrio, Looker/Superset, Figma, Twilio Voice, Twilio Chats, Zendesk.

PS! If you're interested in the position, please apply by submitting your CV and cover letter in English.

Please note that applications without a cover letter won't be considered.

Job Description :

• Manage company's online and media platforms
• Develop all artwork and creatives for all events and occasions
• Develop all creatives for advertisements (Facebook, Website, Carousell, Marketing Blast) for all departments in Think One Group
• Manage all incoming enquiries
• Assign company vehicles to Sales Team for price amend
• Update company inventory weekly for marketing blast to dealers
• Manage and monitor the lead allocation to sales teams.

Job Requirement:

• Fluent in English & Mandarin
• Strong organizational skills,
• Ability to prioritize and manage multiple tasks/issues.
• Proficiency in Microsoft
• Time management skills

Warehouse Assistant Duties

• Assist in stock such as picking and packing of stocks
• Organise and pack stocks according to delivery schedules, organise documentation
• Learn to operate warehouse manage of warehouse management system (EPB)
• Ensure accurate input of in/out stock in the company's system.
• Able to operate a handheld device
• Verify and ensure the accuracy of all incoming and outgoing shipments
• Responsible for the security of inventory in the assigned warehouse area
• Ensure assigned warehouse area are clean, neat and organised
• Physically Fit - must have the physical strength to carry loads up to 20kg

· Able to work in a warehouse environment (non-aircon environment)

Warehouse Admin Duties

· Process daily ecom orders and ecom returns

· Document posting & printing

· Prepare Commercial Invoice & Packing List

· Data entry (pick rate calculation , daily delivery summary, attendance, daily job allocation etc)

· Processing of documentation - inbound GR, stock return, inventory transfer etc

· Prepare delivery schedules

· Filling & documentation

Sales Executive Jobscopes:

1) Serving customer existing customer

2) Canvasing of new customer

3) Achieve sales target

4) Have experience in aircon sales will be an advantage

5) Possess class 3 License is an advantage but not critical for this position

6) Prior experience in working with MCST, Building management, operation managers will be good.

7) B2B and B2C

8) Provide timely quotes

9) Provide quick response to customer enquiry

10) Opening up new channels