Key Responsibilities

GitHub, Jenkins/ Ansible, Jfrog, Nexus, SonarQube and AWS Services

• Must have relevant DevOps experience
• Hands-on experience working on AWS
• Hands-on experience with containerization using Docker, and Kubernetes
• Good understanding of virtualization and networking concepts
• Hands-on experience with configuration management systems such as Terraform, Packer and Ansible
• Hands-on experience with production deployments such as Kubernetes and automating provisioning with IaC best practices.
  Hands-on experience in linux server administration, and shell scripting with Bash, and good to have other scripting languages.
• Knowledge in system architecture is a plus
• Has knowledge with tools such as Prometheus, Thanos, Grafana, ELK
• Experience with highly scalable distributed systems
• Breadth of knowledge - OS, networking, distributed computing, cloud computing
• Manage the operations of cloud infrastructure and application services
• Strong technical aptitude including excellent troubleshooting and communications skills
• Good understanding and working knowledge of Agile projects such as SCRUM and KANBAN

Responsibilities:

lst level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Primary responsibilities are focused on customer contact Perform outbound calls to users who leave callback Handle emails as assigned by team leader Handle responses via the Chatbot Agent would need to be able to take stress of answering calls from members of public

Requirements:

Min. 1 year of experience n Contact Center.

Willing to work on rotational shift and PH.
Project needs mandarin/non mandarin speaking both candidates for this role

Responsibilities:

• Assist in cost estimation and future tender exercise.
• Assist prepare and analyze the cost comparison together with Senior QS.
• Liaise and negotiate with sub-contractors and suppliers.
• Obtaining quotations from suppliers and sub-contractors.
• Prepare and administer tender documents and doing costing summary and price comparison.
• Ensure accurate measurement of quantities to assist in the preparation of progress payment claims, variation order claims and payments to subcontractors and suppliers including all final accounts.
• Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments.
• Certify and evaluate progress work done, includes contract administration for variations for both subcontract and main contract works.
• Be meticulous, analytical with excellent problem-solving skills, proactive, a good team player & able to meet tight deadlines.
• Perform all other QS-related jobs.

Requirements:

• Degree or Diploma in Quantity Surveying or Building or its equivalent
• Minimum 2 years’ relevant working experience in main construction companies
• Experience in HDB contracts an advantage
• Be able to work independently with minimum guidance and under pressure to meet tight deadlines
• Good team player, keen desire to learn, contribute, advance and progress with the company.

The Workplace Safety & Health Officer (WSHO) is a safety professional who has undergone stringent training in accordance with prescribed mandatory standards that govern the safety, health, wellbeing of human lives and business operative processes within a specified environment.

The WSHO shall possess solid fundamental knowledge of occupational safety, health and environment management and protecting such from harm and damages.

BELFOR is engaging a full time WSHO to oversee the vast aspects of our business operation ranging from its headquarter to the project worksites. The WSHO is charged with responsibility to ensure its operation is in compliance and running in accordance with the prescribed standard processes.

Key Responsibilities: -

1/ Safety Risk Assessment

• Conduct regular safety inspections and risk assessments of the workplace(s) to identify potential hazards, flag it, raise key discussion points for improvements and prevent any mishaps (zero tolerant towards safety)
• Actively walk the ground to ensure all potential obstacles and hazard are removed

2/ Health and Safety Training

• Develop and deliver training programs to employees on workplace safety procedure as necessary
• Update employees at all levels (including management) are updated on the latest legislation, compliance, obligations and applications

3/ Complance and Regulatory

• Ensure the organization complies with the mandatory health and safety laws, regulatory and local authorities
• Ensure keep up-to-date with changes in the laws and safety standards

4/ Incident Investigation and Reporting

• Investigate workplace accidents, injuries or any near-miss incidents and identify their root causes
• Prepare and file reports on incidents, including any corrective or preventive actions taken

5/ Safety Equipment and Hazardous Materials Management

• Ensure safety equipment, such as fire extinghuisher, first aid kits, and personal protective equipment (PPE), is available and maintained in servicable standard

6/ Emergency Preparedness

• Develop and implement emergency response
• Conduct regular emergency drills and ensure staff are famililar with procedures

7/ Workplace Monitoring and Health

• Support wellness program, promoting mental and physical health initiatives where applicable

8/ Documentation and Reporting

• Maintain records of safety training, audits, incident reports, and health assessments
• Maintain ISO (Environmental and Safety) and Bizsafe standards and ensure their validity through surveillance and annual audit cycles

Requirements

• Tertiary and/or higher institute of education from the engineering field (due to the nature of job aspects, engineering background and exposure is recommended)
• Certified person of competent trade(s)
• Good practical working knowledge on safety standards and its regulatory control such as OSHA
• Experience in managing internal and external audits would be advantageous
• Experience managing ISO14001 and ISO45001 are key essential for the role
• Risk Management Skills
• Excellent people management and communication skill
• Excellent interpersonal skills

Key Attributes

• Flexible person who has good people management skills
• Willingness to move extra miles and effort to achieve result
• Active involvement in all aspects of business operations as applicable

Main Responsibilities:-

• Coordinate with Operations Team for daily attendance updating, work schedule reports and documents submission
• Source for potential products and follow up with purchase order process
• Preparation of Quotation, Work Order, Variation Order
• Provide administrative support to Operations Team
• Maintain up-to-date records and filing
• Perform any other Admin duties assigned

Requirements:-

• GCE ‘N’ or ‘O’ level / Higher NITEC In Business Study
• Proficient in MS Office Application
• Outgoing with positive attitude
• Team Player
• Meticulous in documentation
• Preferably staying in the eastern area
• Candidates who are more experienced may be considered for more senior role

Compliance

• Analyse internal operational systems to ensure compliance with contractual requirements and works standards.
• Create, modify, update and implement the work methodology and procedure.
• Develop risk management strategies and managing company’s WSH requirements.
• Design control systems to address cases of violation of operational direction.
• Planning and arranging training programs for staff to meet contractual & regulatory requirements.
• Liaise with other department to ensure that operation department is in line with company’s policies.
• Advise and report to the executive management on operational related matter, risks and any other policy development.

Quality

· Oversee and point of contact for implementation of smart technology for the entire organisation. (Robotics, smart system and TMS)

• Provide strategic advice to the project staff for the understanding & identification contractual requirements
• Review of any project related correspondence and proposing a suitable strategy for preparing the response and advising on potential contractual implications arising therefrom.
• Ensure that signed contracts are communicated to project staffs and to provide contract awareness, interpretation and advice to project team.
• Formulating monthly project budgeting report for senior management monitoring and analysis.
• Perform, ensure, monitor & checking of all project monthly report submission/ claims requirements for billing.
• Assist in ISO audit and implementation

Operation

Managing certain high-profile contract/Site

Handle the day to day operational requirements

Overall Function

The Accounts Receivable Accountant will be responsible for interfacing directly with the company's customers to ensure timely collection of over account balances. This individual will analyze and reconcile customer receivable balances.

Key Responsibilities

• Monitor AR aging report and follow up with a collection for non-payments, delayed payments, and other irregularities
• Perform account reconciliations and collections
• Perform suspension of accounts due to aged debts
• Prepare AR-related schedules/reports
• Prepare Monthly Dunning procedure for customers with aged debts
• Investigate and resolve customer queries, including resolving collection and payment discrepancies
• Maintain customer files and records across systems
• Prepare collection data analytics for management's review
• Perform monthly write off and provision
• Assist in Month-end financial statement close
• Support finance audit
• Might need to conduct a field survey (occasionally); coaching will be provided

Requirements

• 1-3 years of accounts receivable experience
• Diploma/Degree/Associate Degree in Accounting Related Field
• Proficiency in Microsoft Excel

Key Competencies:

• Attention to detail and accuracy
• Good verbal and written communication skills
• Proficient in Microsoft Word and Excel
• Proficient in English communication; knowledge of Bahasa is a plus
• Problem analysis and solving skills
• Customer service oriented
• Comfortable with conducting follow up calls for debt collection
• Able to work with a huge volume of data for analytic review
• Able to prioritize tasks to meet tight timelines with minimized supervision

OTHERS:

· Working Hours - 5 days per week

· Attractive commission packages

Recruitment Function:

Assist with day-to-day operations of the HR functions and duties (onboarding, offboarding, prepare HR letters including New hires; Confirmation; Promotion; Acceptance of Resignation and Warning Letters)

Update the outsource partner on the new hires details as well as resignees

Update Pfile to ensure all documents are in place both hardcopy and digital.

Monitor and follow up on all work pass application and renewal and cancellation

Register related course, like csoc, core trade etc.\

Renewal R1

Register /De-register the thumb print to enable staff can clock in/out in both outlets and FAB App

Update insurance company on the new hire and resign status

Update organization chart updates

Conduct Orientation and Exit Clearance

Admin Function

Support general office administration and operations

Monitor renewal of all company purchases and services contracts such as equipment; retail outlet leasing; insurance; pest control; software licenses etc.

Source for new equipment

Manage and upkeep inventory for stationery, pantry, cleaning supplies etc.

Source for relevant course for staff to attend, course registration and arrange payment and submit grant and follow up grant status

Support company /staff events eg Annual outing

Ad-hoc or HR project follow up duties as and when assigned by the superior

Qualifications

Minimum 2 years of HR experience required

Possessing good HR knowledge and understanding of the Employment Act and the labour laws in Singapore is a must.

Focused mainly on Payroll and Compensation.

Required to be highly independent and possess a high level of integrity.

Must be willing to adapt to changes in a fast paced environment

Must be very organised and meticulous

Good communication & interpersonal skills.

Responsibilities:

· Coordinate and Supervise project work on various site

· Manage project schedule efficiently

· Review M & E Drawings

· Follow up on drawing discrepancies

· Implement project planning, design, material requisition, cost control and documentation

· Ensure smooth progress of works on site and timely completion

· Liaise closely with clients, consultants, and suppliers on all project related matter

Requirements:

· ITE/Poly/Diploma/Degree in Electrical in any engineering field

· Prior experience in interior fit out works would be an added advantage

· Office proficient in (AutoCAD/Microsoft Office/Microsoft Project)

· Fluent in English, both written & spoken

· Independent, resourceful, pro-active and team player

· Possess good organization, planning and project management skills

· Ability to work under tight deadlines

质量工程师（Quality Engineer)

Responsibilities:

To manage the Quality Assurance & Quality Control (QA/QC) function so that quality products/services are supplied.

Liaison with customers, consultants, engineers, inspection bodies and suppliers on matters relating to quality assurance.

Coordinating with Production/Plant Managers to conduct investigations on quality deficiencies.

Conduct site visits to ensure that quality of products supplied is within design parameters.

Co-ordinate all QA/QC operations to ensure that customers are satisfied with the level of products/service provided.

Co-ordinate with the Sales and Production Departments to ensure that customer complaints are professionally and efficiently resolved.

Develop QA/QC systems and set achievable targets

Ensure Production comply with quality procedures.

Assist Project Management team on project/safety for daily activities and Quality Management

Work with Production Manager and Plant Manager to minimize defects

Comply with all requirements for the continuity of ISO certifications

Requirement:

Relevant Qualifications in Engineering or equivalent

possess training certificate in ISO Quality Management System, Quality Engineer, CONQUAS, BCA-Good Industry Practices would be advantageous

Comfortable working within a fast-changing environment, ability to multi-task and cope with ambiguity

Strong communication and interpersonal ability, coupled with influencing skills

Independent and a self-starter, with strong personal drive to initiate and implement

Need to have Singapore Class 3 license.

Able to work from Monday - Saturday.

Able to work OT if needed to.

Physical fit to carry heavy loads.

Need to have teamwork and good attidude in working.

Must be able to speak basic English.

Can drive lorry home.

Salary $2200-$3000/mth

Can start after interview.

Working Location: Penjuru/ Pioneer

5 days work week

Responsibilities:

• Perform the role of HR Business Partner
• Payroll administration
• Assist in human resource functions and administrative matters
• Maintain proper documentation of employee records and update HRMS accurately and promptly
• Work pass application/renewal/cancellation for foreign employees
• Prepare HR related reports
• Be Involved in staff welfare activities when required
• Undertake other ad-hoc duties as assigned

Requirements:

• Minimum Diploma in Human Resource Management / Business Administration
• Minimum 6 years of relevant working experience in HR Administration, preferably in Construction industry
• Knowledge in using Info-Tech system or willing to learn a new HRMS
• Good knowledge in Employment Act and foreign work pass procedures
• Good communication and interpersonal skills
• Mature, sensitive and discreet in dealing with confidential matters
• Proficient in MS Office
• Resourceful, well organized, meticulous and proactive
• Able to work independently with minimum supervision
• Committed to complete tasks and to provide updates in a timely manner
• Able to start work immediately preferred

Job Overview:

We are seeking a dynamic and results-driven Sales and Marketing Specialist to join our growing team. This dual-role position combines sales and marketing responsibilities, with a focus on driving business growth through effective promotion, lead generation, client relationship management, and market analysis. The ideal candidate will have a strong understanding of both sales strategies and marketing techniques, with the ability to collaborate across departments to achieve company goals.

Key Responsibilities:

Sales Responsibilities:

• Lead Generation & Prospecting: Identify and target potential clients through cold-calling, networking, and online research. Build and maintain a pipeline of new business opportunities.
• Client Engagement: Develop and maintain strong relationships with key clients and partners, ensuring high levels of customer satisfaction and retention.
• Sales Presentations: Conduct product demonstrations, presentations, and meetings to showcase offerings and close deals.
• Sales Reporting: Track sales performance, maintain accurate records in CRM, and report on sales metrics and progress toward targets.
• Negotiation & Closing: Negotiate contracts, pricing, and terms with clients to ensure profitable and long-term partnerships.

Marketing Responsibilities:

• Market Research: Conduct market research to identify customer needs, industry trends, and competitor activities.
• Sales Strategy: Develop and execute effective sales strategies that align with overall business goals.
• Analytics & Reporting: Analyze campaign performance and sales data to evaluate the effectiveness of marketing efforts, making recommendations for improvements.

Qualifications:

Education:

• Bachelor's degree in any field (with min. experience for 2-3 years in sales roles) or bachelor’s degree in mechanical engineering / chemical engineering (freshers also accepted).

Experience:

• Minimum of 1-2 years of experience in sales and marketing, preferably in sales of machinal equipment to chemical manufacturing site / Pharmaceutical manufacturing site.
• Familiarity with Microsoft Office.

Skills:

• Strong communication, negotiation, and interpersonal skills.
• Ability to analyze data and market trends to make informed decisions.
• Creative thinking with the ability to generate new ideas and strategies to generate sales / Enquiries.
• Strong organizational, time management & Follow-up skills to handle multiple tasks and deadlines.

Personal Attributes:

• Self-motivated, goal-oriented, and driven to achieve targets.
• Ability to work collaboratively in a team environment.
• Detail-oriented with a focus on delivering high-quality results.
• Adaptable and open to feedback, with a growth mindset.

Key Responsibilities:

• Assist the General Manager in planning and coordinating production schedules to meet customer demands.
• Monitor and optimize production processes to improve efficiency and reduce waste.
• Ensure compliance with FSMS, SFA regulations and environmental policies.
• Supervise and train production staff, fostering a collaborative team environment.
• Analyze production data and provide reports on performance metrics, identifying areas for improvement.
• Collaborate with maintenance teams to ensure equipment is properly maintained and operational.
• Support quality assurance initiatives and troubleshoot production issues as they arise.
• Participate in budgeting and cost management to ensure financial targets are met.
• Contribute to continuous improvement projects, employing lean manufacturing principles.
• Assist in inventory management, ensuring adequate supply levels for uninterrupted production.

Qualifications:

• Bachelor’s degree in Engineering, Manufacturing or a related field complusory.
• 3 years of experience in manufacturing or operations, with at least 1 year in a supervisory role.
• Strong knowledge of manufacturing processes, equipment, and quality control.
• Excellent leadership and communication skills, with the ability to motivate and manage a diverse team.
• Proficient in data analysis and familiar with production management software.
• Strong problem-solving skills and a proactive approach to operational challenges.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Knowledge with ISO 22000, HACCP will be advantageous

Job Requirements

-Must be able to work night shift and splite shift

-Must be able to work extra hours if needed

-Serves as the link between direct reports and middle / upper management.

-Plans production operations, establishing priorities and sequences for manufacturing products, utilizing knowledge of production processes and methods, machine and equipment capabilities, and human resource requirements and capabilities.

-Makes decisions on job assignments and work priorities

-Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and downtime.

-Responsible for equipment condition and department housekeeping

-Researches, complies and prepares reports, correspondence, and other information required by management, as well as, identifies and resolves report discrepancies or errors.

-Works with employees to maintain a safe work environment. Leads and supports direct reports to work in a safe manner and to seek improvements in work practices.

-Ensures that product quality and production efficiencies meet or exceed established standards.

-Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.

-Observes direct reports to ensure compliance with safety, quality, and productivity standards.

-Verifies completeness and accuracy of direct reports’ work, computations, and records.

-Participates in work of direct reports to facilitate productivity or overcome difficult aspects of work.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

*The level of the position offered will be determined by the interview panel.

The appointee will be an experienced faculty member and will join a young, dynamic and growing team of academics in the Business School. The appointee is expected to play an important role in supporting undergraduate student mentorship and fieldwork at the Singapore campus which includes research, research supervision, teaching, and industry engagement.

Applications are invited from candidates with good industry engagement and management research experiences.

Responsibilities:

• Contribution to the Business School’s mission
• A leadership role in undergraduate student mentorship and engagement.
• Supervision of undergraduate and postgraduate students engaged in course work.
• Supervision of postgraduate research projects.
• Engage industry for student learning and academic research.
• Teaching a variety of management subjects in human resources, organisational behaviour, organisation change, consumerism, and sustainability.

Key Selection Criteria:

• PhD (Management) or near completion with full-time teaching experience at tertiary institutions.
• Demonstrated abilities to publish in both high-impact academic and practitioner journals.
• Potential for high-quality research activities, as well as the commitment to excellent teaching.
• Demonstrated ability to teach across a range of management subjects with a specialization in Entrepreneurship. Having an additional knack for teaching research methods would be a plus.
• Evidence of quality teaching and supervision of students at under- and postgraduate levels.
• Strong abilities and leadership in industry networks both locally and overseas for Research, Teaching & Learning and Service Engagements.
• Demonstrated ability to establish and maintain effective relations with colleagues in an academic environment and with people from diverse backgrounds.
• Excellent oral and written communication skills. Digital teaching delivery experience is a plus.

Enquiries: Dr K Thirumaran, Academic Head: [email protected] Telephone: +65-67093716

Employment type: Full time tenure subject to Ministry-of-Manpower-Singapore jurisdiction and probationary period.

Remuneration and conditions: The positions command an appropriate remuneration package commensurate with qualifications and experience. All employment salary arrangements are offered in SGD. Candidates must consider the lower tax structure in Singapore and the organisational practice of Annual-Wage-Supplement equal to a month’s salary at the end of the calendar year(as eligible) subject to JCU board’s decision.

Lecturer: SGD 85 000 per annum - 132 000 per annum
Senior Lecturer: SGD 116 000 per annum – SGD 162 000 per annum
Associate Professor: SGD 127 000 per annum – SGD 207 000 per annum

Method of Application

Applications MUST provide all of the following:

1. an up-to-date CV including research record
2. all academic qualifications
3. a statement systematically addressing the Selection Criteria
4. a teaching profile and recent teaching evaluations

Applications without any of the above will not be considered.

Please send your application via https://careers.jcu.edu.sg/cw/en/listing

We thank you for your interest and regret we are only able to notify shortlisted candidates. The University reserves the right to invite applications or, alternatively, not to make an appointment or make an appointment at a lower job grade.

The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia.

1. Key Responsibilities:

Customer Relationship Management:

• Serve as the primary point of contact for customers during the entire project lifecycle.
• Build strong, lasting relationships with clients, understanding their needs and expectations.
• Provide regular project updates, managing customer expectations and handling issues effectively.

Project Planning and Execution:

• Develop project plans, including timelines, resource allocation, and budgets, tailored to the customer’s requirements.
• Define project scope, deliverables, milestones, and objectives in collaboration with clients and internal teams.
• Coordinate with sales, technical, and support teams to ensure that all project requirements are clearly understood and met.

Cross-functional Team Coordination:

• Lead and coordinate internal teams (e.g., development, design, testing, support) to ensure timely delivery of the project.
• Ensure all team members are aligned on project goals, timelines, and client expectations.
• Manage dependencies across teams and departments to ensure smooth project execution.

Customer Training and Support:

• Ensure customers are adequately trained on the solution, including product functionality and best practices.
• Provide hands-on support and guidance during the implementation phase to ensure a smooth transition.

Quality Assurance and Delivery:

• Ensure that deliverables meet quality standards and customer expectations.
• Manage customer feedback and ensure any necessary adjustments are made.
• Ensure projects are delivered on time, within scope, and within budget.

Post-Project Handover:

• Manage the transition from project completion to ongoing support and maintenance.
• Ensure that the customer is satisfied with the outcome and follow up to address any issues after go-live.

Qualifications and Skills:

• Diploma’s or Bachelor’s degree in Business Administration, Computer Science, Information Technology, or a related field.
• 3-5 years of experience in customer-facing project management roles, ideally in a technology or SaaS environment.
• Proven experience in managing customer projects with a strong focus on delivering quality outcomes.
• Basic understanding of technical concepts related to software, cloud platforms, integrations, and IT systems.
• Exceptional communication and interpersonal skills to engage with clients and internal teams effectively.
• Strong problem-solving, organizational, and multitasking abilities.
• Excellent time management skills with the ability to prioritize and manage multiple projects simultaneously.
• Customer-focused attitude with a passion for ensuring client satisfaction and project success
• Experience working in a specific industry (e.g., enterprise software, cloud solutions, data analytics) is a plus.
• Occasional travel may be required to client sites, depending on project needs.

• To control the food cost and the consistency of quality and quantity of food served
• Assists in the implementation of annual promotion plan and menu change cycle
• Assists in maintaining standards of hygiene and cleanliness in all kitchen and related areas
• Co-ordinates with Assistant F&B Manager in ensuring that operations functions are efficient and timely
• Recommend and organize proper and systematic storage of food items in the kitchen
• Prepares duty rosters schedules vacation and public holidays accordingly
• Competent with health, safety, and other emergency procedures
• Perform other reasonable duties as assigned by the Executive Sous Chef / Executive Chef

Requirements:

• Current Junior Sous Chef or Sous Chef with Italian Cuisine Experience
• Basic knowledge of MS office
• High level of flexibility and adaptability
• Able to work public holidays and weekends

Senior Facilities Management Lead - ASEAN excluding Philippines)

Work Dynamics - Integrated Facilities Management

Responsibilities

• Provide superior customer service to meet on-site client’s expectations – Leads customers and stakeholders engagements
• Manage the performance and outcomes of assigned staff reporting to the position
• Maintain interface with internal and external stakeholders ensuring process compliance, accurate and timely reporting, and resolution of critical issues
• Provide overall facility services in accordance with account’s standard processes and procedures including application of policies and programs, coordination of information
• Ensure compliance with portfolio wide initiatives and required local state regulations that pertain to the operating of facilities

People Management

• Responsible for overall team management, staff development and planning. Execute staff succession and growth plans - Involved in compensation planning process
• For every direct report, build actionable and measurable career development plans; direct report in consistent conversations regarding progress
• Maintain an effective command for overall management of staff as per the organizational chart

Procurement & Vendor Management

• Performs key role in the management of all contractors for the whole of Singapore to ensure they perform to the required standards (including inspection of vendors’ works and liaising/coordinating site works
• Handles procurement of vendors and services as required from sourcing to awarding

Finance Management

• Raises purchase requests and processes invoices
• Handles and monitors site budgets
• Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner
• Ensure prompt and accurate management of purchase orders in JDE and Coupa

MAC Implementation, Occupancy Monitoring, and Headcount Tracking

• Key support in office launches, move planning and implementation including stakeholder’s engagement, internal liaison, and vendor coordination
• Monitors space occupancy and headcount
• Implements agile workspace approach

Site Operations Management

• Assist in the implementation of best practices especially in terms of operations
• Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times
• Leads and handles moves from planning to execution until post-move support
• Seek ways to constantly reduce costs and improve operational standards
• Maintain premises in neat and good working condition at all times

Risk Management

• Assist in the implementation and management of property risk management program
• Support the implementation and monitoring of disaster recovering and business continuity plans
• Follow established escalation procedures and incident reporting procedures
• Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies Ensure to consistently achieve Key Performance Indicators and Service Level Agreement targets
• Knowledge of the KPI and SLA, and reporting metrics
• Flag any process or service achieving low KPI or any deviation from SLAs

Service Delivery and Program Management

• Leads the team in providing requirements from the Program Management Team
• Coordinate with Program Management Team for needed support in various initiatives

Job Description

• Identify opportunities to market the agency's services to existing and new clients, and monitor and develop new services for the agency.
• Deliver service-level agreement commitments on availability, reliability, and client response turnaround time.
• Maintain good relationships with clients to retain and protect our customer base against attrition.
• Keep clients updated on the progress of each project or campaign while responding to their concerns and feedback promptly.
• Assist the team in business support and coordinating day-to-day account activities.
• Support sales and marketing by providing relevant information, including customer feedback and sales leads.
• Develop presentations, proposals, and reports for clients.
• Brief and collaborate with the respective teams to gather data on campaigns to evaluate performance and recommend ways to improve campaign performance.
• Be knowledgeable of company capabilities and products/services and be up-to-date on digital marketing solutions to effectively communicate all offerings to clients.
• Proactively provide the Account Servicing Manager with regular updates on accounts activities, including status and call reports.
• Management of project timeline and expectations while building strong relationships in the process to achieve customer
  satisfaction.
• Ensure actions and key deliverables were being met and kept within the defined scope, along with all internal and external team
  members.
• Be the main communicator between in-house designers and clients by providing an accurate translation of the web features and design requirements.

Requirements:

• Experience: Minimum 2 - 3 years of client servicing experience, ideally within a marketing or digital agency.
• Bachelor's degree in Marketing, Communications, Business Administration, or a related field.
• Strong interpersonal and communication skills.
• Proficiency in account management and handling multiple clients or campaigns simultaneously.
• Good understanding of digital marketing and advertising concepts.
• Analytical mindset to assess campaign data and recommend improvements.
• Personal attributes: proactive, detail-oriented, client-focused, and a collaborative team player.

Benefits and Remunerations:

• Commissions and incentives are available for this role
• Annual Salary Review
• Performance Bonus
• Various types of leave
• Healthcare Benefits
• Transport Claim
• Meal Claim
• Birthday Voucher
• Alternative work-from-home schedule

This role presents an opportunity for anyone looking to extend an experience in the digital industry and simultaneously grow together with our company. Interested candidate, please send your resume to [email protected]

**We regret to inform you that only the successful candidate will be notified. **

Job description

Before the start of each service period, a Senior Cook checks the stock of food supplies and prepares the workstation. Duties include preparing and cooking a variety of dishes; serving the dishes on time and in the right order; ensuring health, hygiene and safety standards are adhered to; and making sure utensils and work areas are clean and ready for the next shift. The Cook is also expected to supervise junior kitchen staff and manage their development.

• emonstrate advanced Asian preparation and techniques
• Demonstrate sous vide method (of cooking in which food is vacuum-sealed in a plastic pouch and then placed in a water bath or steam environment)
• Establish relationships for customer confidence
• Facilitate effective communication and engagement at the workplace
• Facilitate effective work teams
• Grind wet flour
• Identify meat and seafood, and their fabrication and utilisation in culinary
• Maintain workplace safety and health policies and procedures
• Manage productivity improvement
• Prepare Indian rice dishes
• Prepare basic Chinese dessert
• Prepare basic Malay desserts
• Prepare pre-mix, frozen and bake-off products
• Solve problems and make decisions at supervisory level
• Supervise quality procedures
• Understand Asian food culture and techniques

Job Description

What are we looking for? We are looking for an Engineering Lead to join the Platform Product Integrations team to expand and maintain direct integrations with payments systems and partners all over the world.

What is the Platform Product Integrations (PPI) team? The Platform Product Integrations team sits within our Platform tribe, which designs, builds and operates the foundational direct integration infrastructure that power the product that moves billions of dollars every month.

In Wise, our Platform Engineering Lead position is responsible for leading a specific domain from roadmap through to operation, as well as the people side of the team.

Here’s how you’ll be contributing to the Team

• Design, implement and maintain integrations between Wise and complex financial systems.
• Develop and design scalable and repeatable architecture with complex regulatory requirements.
• Analyse infrastructure to determine inefficiencies and problems, and create automation and optimisation.
• Collaborate with our larger platform engineering team and alongside product engineering on globally impactful projects.
• Communicate with various stakeholders throughout Wise, plan roadmaps with your team, and work through challenges to determine scope and realistic delivery.
• Work with other Leads to influence the direction and change current technology implementations, as well as advocate for excellence with third parties.
• Leadership & Team Management:
  Lead, mentor, and manage a high performing engineering team, fostering a culture of collaboration, continuous learning, and innovation.
  Set clear goals, provide regular feedback, and support professional development for team members.
  Collaborate with cross-functional teams to align technical initiatives with business goals.
• Infrastructure & Systems Management:
  Oversee the design, implementation, and maintenance of robust, scalable, and secure systems and network infrastructures.
  Ensure high availability and performance of critical systems, both on-premise and in AWS.
  Develop and enforce best practices for system administration, monitoring, and disaster recovery.
• AWS & Cloud Technologies:
  Drive cloud adoption and optimization strategies, leveraging AWS services to enhance system performance, scalability, and cost-efficiency.
  Lead the migration and management of applications and services within the AWS environment.
  Ensure compliance with security and regulatory requirements in the cloud.
• Network Engineering:
  Oversee the architecture and management of enterprise networks, including LAN, WAN, and cloud-based networking solutions.
  Implement and manage network security measures, such as firewalls, VPNs, and intrusion detection systems.
  Ensure reliable connectivity and uptime across all network components.
• Strategic Planning & Innovation:
  Work closely with senior leadership to develop and execute the infrastructure strategy.
  Stay current with emerging technologies and industry trends, recommending and implementing new tools and technologies as appropriate.
  Lead initiatives to automate processes, improve system efficiency, and reduce operational costs.

This role will give you the opportunity to:

• Work in a modern, cloud heavy environment where remote connectivity is a staple of our tech ecosystem
• Choose your path to impact. We believe people and teams are most empowered when they can act autonomously. So rather than telling you what to do, you’ll work with your team to create a vision of your own. Of course, you can always gather feedback from smart, curious people across Wise but you’ll have the freedom to make your own calls
• You’ll be offered the flexibility to decide on how and where you work. We understand everyone needs a little something different, so we’ll do our best to make it happen.
• Approach new challenges with the freedom to develop novel and customised solutions
• You’ll get to inspire teams with your ideas, knowledge and self-starter attitude.
• Grow as a lead and engineer - understand what problems the business needs to solve and why, then proactively resolve them. We shy away from micro management
• Be part of our mission to make money without borders the new normal

Qualifications

A bit about you:

• Previous experience leading and managing teams (3-8+ team size) in a fast moving, dynamic environment - From Connect
• Experience in designing and deploying complex infrastructure on cloud and on-prem. - From SYS
• Experience in making complex deployments repeatable using modern Infrastructure as Code principles and scripting. - From SYS
• Applying software development principles to infrastructure design and deployment - From SYS & NW
• Ability translating business requirements into explainable technical solutions for internal and external stakeholders - From SYS & NW
• Experience in leading and managing technical projects
• Experience with complex deployments (e.g., configuring firewalls, IPsec, GRE, security policies, network ACLs, BGP routing, and troubleshooting complex networks)
• Passion for automation, building and testing the tooling needed to build better products

The following is a list of some of the technologies and vendors we use. It is not an exclusive list nor do we expect you to know everything. But it gives a flavour.

• System and Network Architecture and design principles and best practices
• Java Microservices on Kubernetes (Software development experience is desirable but not essential) - SYS
• AWS Networking: VPC, VGW, Transit-GW, Direct-Connect, VPC Peering - SYS & NW
• ELK, Prometheus - SYS
• Terraform - SYS
• CM tools (e.g: Ansible, Puppet) - SYS
• AWX
• Git, with Github - SYS & NW
• VPNs (we use IPSec heavily) - From NW
• Network routing/switching experience on different vendor OS (Cisco, Juniper, Check Point)
• ISP Peering, DataCenter integrations, cross-connects - From NW

More about you:

• You’re a self starter who can run with projects
• Reliability and scalability are paramount in your solutions
• You recognize the importance of both customer-focus and strong technical skills and can coach other engineers on both
• You're comfortable and confident providing input to other teams' priorities
• Security and privacy by design mindset
• You think about risks and compliance
• You enjoy looking for where you can have impact and upset the norm
• Technical influencer capable of promoting architectural patterns to internal and external stakeholders
• You are comfortable facing new challenges and creating novel and customised solutions
• You’re collaborative, charismatic and have the ability to tailor communication to the audience - both to technical and non-technical people as needed. Effective communication between cross-team stakeholders, peers and leads is key

Additional Information

Salary Range: SGD 168,000 - 210,000 Annually + RSUs + Benefits

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We’re proud to have a truly international team, and we celebrate our differences.

Every Wiser should feel that they can be themselves at work.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to share their contributions towards mission zero and able to progress in their careers.

Having diverse teams that reflect our diverse customer base helps us build a better product. We can be more creative and empathetic to our customer’s needs and make sure we leave no-one behind on our journey to mission-zero.

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Serial System Ltd, a SGX mainboard listed Company, is a leading electronic component distributor in Asia Pacific, offering design support, technology solutions and services, materials planning and inventory management. We invite a suitably qualified candidate to fill the following position:

SAP Support Specialist

Responsibilities:

• Understand the design and configuration requirements of SAP modules to meet the business needs of companies
• Provide L1 and L2 SAP support across FICO/ SD/ MM/ BW/AA modules
• Assist Corporate and Regional finance & Operation business owners in process re-engineering
• Follow up incidents which are L3 until completion
• Understand users’ requirements and escalate with the project team for change request initiatives
• Work with Cross-functional SAP team, non-SAP team, finance and business users within the organization
• Record local requirements and communicate closely with Core IT Team to improve our business process and ERP functions
• Participating in various SAP project, enhancement, roll-outs and post go-live support
• Handle SAP user authorization setup and prepare authorization related audit documentation
• Support SAP related business functions
• Guide junior members of the team
• Conduct user training
• Perform ad-hoc duties assigned by the supervisor

Requirements:

• Minimum Diploma in Computer Science, Engineering or equivalent discipline
• 1-2 years of IT support related to SAP Applications
• Experience in FICO implementation, customization, data migration and cutover activities will be advantageous
• Excellent written and communication skills in both English and Mandarin Chinese (To liaise with Chinese speaking associates)

Interested candidates are invited to email their resumes and expected salary.

We regret that only short-listed candidates will be notified.

Why Join us:

Supportive Team Environment: Supports each other & values your success.

Career Growth: Through hands-on training & skill development opportunities.

Work-Life Balance: Find a healthy balance between work and personal life here.

Role & Job Purpose

The Knowledge Management team’s mission is to help Wise achieve Mission 0 through enabling its operational teams to scale and provide excellent service to our customers by building and maintaining a centralised, easily accessible and high-quality knowledge base.

As a Knowledge Management Specialist, you will support the Knowledge Management Lead and the broader Knowledge Management team to ensure operational teams have information & knowledge management mechanisms in place to support the speed of learning, deliver high quality products and services, develop, share, reuse and continuously improve practices across the entire global operational teams. You are going to help coordinate the operational & product related changes and improvements to reduce risks of negative agent or customer experience ultimately contributing towards the Wise mission by dropping cost for operations.

You will utilise your domain expertise and your outstanding capability to create excellent knowledge base articles by following the end-to-end knowledge management lifecycle, mapping and documenting workflows of your given domain (product, currency, or operational area), as well as keeping them up to date; this way contributing to a centralised, easy-to-use knowledge base and an overall better experience for both internal and external customers.

You will support your lead in the implementation of the Knowledge Management Strategy and Framework. You will provide support to your peers by performing quality checks and proofreading content prior to publishing to internal or external customers. You will act as an ambassador for the Knowledge Management strategy and framework, as well as contribute to building a knowledge sharing culture at Wise. You will lead meetings with stakeholders in operational teams and other servicing teams, sharing with them the KM projects and initiatives you are driving.

As a Knowledge Management Specialist you will have the opportunity to learn about industry best practices in the field of Knowledge Management, project management, technical writing, process mapping, article design, building standard operating procedures (SOPs) and contributing to their implementation.

Responsibilities

• Follow and execute on the Knowledge Management Lifecycle (E2E processes) for discovering, capturing, storing, sharing, applying and reviewing knowledge and information across the assigned domain (product or operational team)
• Convert implicit/tacit knowledge to explicit knowledge based on the KM E2E processes
• Identify embedded knowledge and information throughout the organisation, continuously improve it by eliminating outdated processes and establishing new procedures
• Promote knowledge and information sharing
• Lead Knowledge Management Specialist interviews and participate in Knowledge Management Lead interviews
• Serve as a subject matter expert to connect people with the relevant information, resources and knowledge holders in response to requests for information
• Participate and execute on monthly KM review cycles and daily rotation activities
• Document all project related tasks in the KM Jira board and meet deadlines while actively participating in and meaningfully contributing to sprint meetings, stand-ups, opening & closing ceremonies and project related meetings
• Proactively identify and reach out to knowledge holders and SMEs
• Keep knowledge base articles, FAQ content, Quick replies/Admin emails up to date by regularly reviewing the content and design to ensure consistently delivering high quality standards
• Support meeting KM Operational Level Agreements
• Drive KM initiatives and projects on the product and regional level
• Provide proofreading on all KM content prior to publishing
• Perform quality checks on knowledge base articles, FAQ content and Quick replies/Admin emails
• Identify knowledge transfer mechanisms and collaborate with the operational training teams on transferring knowledge and information to the relevant audience
• Collaborate with the QA team on reducing critical errors through driving impactful projects on the product or regional level
• Responsible for tailoring and improving the KM E2E, its operating procedures and design templates for new content creation
• Understand and build success criteria for your projects by building on the Application process thus driving data-based decisions to increase efficiency in operational teams
• Create SOPs for the KM team and document them in the KM handbook

Requirements

• You are a Singaporean Citizen/Permanent Resident of Singapore. Please note that we are unable to sponsor visas for this role.
• You are results driven. You’ve got some experience and expertise in Knowledge Management/ Technical Writing (1-3 years) and how to enable operational teams through an efficient KM strategy.
• You're great at Project Management. You have experience owning impactful projects and getting the buy-ins of stakeholders.
• You are Data Centric. You are able to measure and showcase the impact of your projects/work to your stakeholders.
• You’re passionate. About customer experience, technology and making a difference for people in your work. These aren’t just lines on a job description, you genuinely enjoy what you do.
• You have great attention to detail. You’ll help build and maintain the knowledge base by using your domain expertise. Drive agent satisfaction and implementation projects, based on KPIs for your team and work with all other servicing teams as Continuous Improvement, Product, Training and Quality Assurance.
• You’re a self-starter. With a proven track record of taking individual ownership and solving problems creatively, you’ll design, develop, and document knowledge base articles, FAQ content, Quick replies/Admin emails in your domain while also developing and improving operational workflows in order to enhance efficiency.
• You’re reliable. You’ll be an ambassador for Knowledge Management as you effectively manage, delegate, oversee, or contribute to cross-team projects, no sweat - You’ve also got the ability to multitask and handle a varied workload, and you always take responsibility in challenging situations - In short, you get it done.
• You’re customer-focused. This should go without saying, but this is your guiding light. Our customers come first and we make no compromises on that, so you always have the customer’s best interest in mind and you cultivate this mindset into your teams.

What do we offer:

• Starting salary: 4,650 SGD
• Company Restricted Stock Units
• Numerous great benefits in our Singapore office

Key benefits:

• Flexible working - whether it’s working from home, school plays or life admin we get that flexibility is essential and you’re trusted to do the right thing and be responsible
• Paid annual holiday, sick days, parental leave and other leave opportunities
• 6 weeks of paid sabbatical after 4 years at Wise on top of annual leave

If you're interested in the position, please apply by submitting your resume. We look forward to receiving your application!

Roles & Responsibilities

Drive sales, by actively building and managing a healthy pipeline of sales opportunities

Drive the performance of key accounts to ensure that sales, distribution and merchandising opportunities are maximized

Increase revenue share from the new business portfolio by adding new clients

Establish strong and positive branding presence and image to all clients

Aid in Sales and Marketing activities for Brand Building purposes

Process Orders for Clients

Analyze and evaluate key account sales trends and performance, market penetration, distribution width and depth and merchandising/promotional thrusts

Conduct regular field visits to monitor stock levels and displays, develop relationships at the store level, gather market insights on the ground

Requirements

2 years experience in sales

Preferably with a Diploma in Sales and Marketing discipline or equivalent

Proficient in English and Mandarin - excellent communication skills (both written and verbal)

Work cooperatively in a team, and also work efficiently individually

Ability to quickly understand issues and find good solutions, allowing rapid, accurate trouble shooting and problem solving

Owns a vehicle