Job Description

The successful candidate will be part of the IT Service Management team. This is an individual contributor role.

Key Responsibilities include:

• Manage, develop, enhance and support company’s IT Service management platform. Drive strategic development and enhance its usability and integration with other tools and process to maximise value.
• Drive IT Operational Service Delivery and management activities, e.g. Incident, Problem, Change, Patch, Configuration and Asset management processes. This includes support of IT operational incidents after office hours.
• Support management and drive collaboration of day to day operational activities across various towers and stakeholders from datacentre facilities, network and platforms
• Manage and drive the IT Service Provider’s performance for IT Operations and ensure Service Level Agreements have been fulfilled and improvement plans to be established
• Serve as the Point of Contact for IT initiatives’ performance, services and changes.
• Facilitate system and service handover to the IT operations for any new applications and major enhancements
• Any relevant ad-hoc duties

Requirements

• Degree in IT related discipline & IT Infrastructure Library (ITIL) Certification
• Minimum 5 – 8 yrs of relevant experience in IT Infrastructure Operations and IT Service Management
• Experienced in project management for IT Infrastructure initiatives, scripting, system admin capabilities, service automation and related technologies.
• Knowledge of actual development and Hands-on administration on ServiceNow Platform. Certification in ServiceNow ITSM CAS, CAD or CIS preferred
• Knowledge in scripting on Json, Python or Javascript on Monitoring / Orchestration platforms, Splunk, ServiceNow or APM tool will be an added advantage
• Working knowledge on network, IT DevOps technologies, Linux, Wintel, VMware and Cloud technologies (AWS / Azure)
• Knowledge and experience in DevOps and Agile
• Responsive to dynamic environment
• Effective & Excellent Skills in Communication (both written and spoken) as well as Vendor and People/Relationship Management
• User-Oriented with good appreciation of business operations
• Diligent and willing to work beyond office hours
• Independent, Self-motivated and result driven

Responsibilities:

• Provide technical support to customers including troubleshooting, product recommendation and used oil analysis.
• Establish technical partnership with key accounts.
• Prepare lube chart, plant/equipment audits, lubrication surveys, product rationalization audits and conduct field trials, when necessary to support overall business strategy.
• Work closely with Lubricant Sales Manager to ensure technical team aligns with overall sales strategy.
• Tailor and conduct training for customers and work with oil supplier partners on technical related matters.

Requirements:

• Diploma or Degree, preferably in Engineering or Chemical Engineering.
• Prior experience in a technical (lubricants and applications) environment, coupled with comparable technical background skills will be an added advantage.
• Strong presentation and interpersonal skills.
• Self-motivated, independent and good team player.

Job description:

1. Perform warehouse duty of Receiving, checking, retrieving, loading & unloading, repacking and palletizing for both import and export cargo.

2. Ensure proper cargo checking upon receipt and report any irregularity observed to supervisor.

3. Execute daily inbound, inventory management, and outbound operation tasks as per customer's SOP

4. Email communication with customers on service tasks and task status

5. Supervise/be a team lead to a small team including the manpower/work task assignment, leave approver, OJT/SOP coaching

6. Perform any other duties as directed by supervisor from time to time

Job requirements:

1 Minimum secondary education

2. IT literacy including Microsoft outlook, Word and Excel

3. At least 3 years of relevant experience including team supervisory and familar with warehouse operations and processes

4. Competent in using Warehouse Management System (WMS)

5. Possess a valid Forklift License

Working Location

2 Changi South Ave 2 (Nearest MRT: Expo)

Job Description

You will be part of a global Asset Management CoE (Center of Excellence) team to:

• Design and implement Asset Operations Management (AOM) systems to deliver diagnostic, prognostic, and predictive insights for a variety of industrial assets, including rotating, static, and electrical equipment.
• Engage in data analysis and reliability-centered maintenance studies, applying mechanical, mathematical, and statistical analyses to synthesize IT and OT data into predictive maintenance models for our clients.
• Employ a range of predictive technologies such as vibration analysis, ultrasound analysis, motor circuit analysis, oil analysis, and infrared thermography. The objective is to pre-empt asset failure and unplanned outages, enhance maintenance strategies, reduce risks and operational costs, and prolong the lifespan of assets.
• Lead Digital Asset Management Maturity Assessments (DAMMA) sessions with clients. Collaborate with AOM Solution Architects and Data Scientists to craft AOM solutions that leverage Industry 4.0 technologies like IIoT, AI/ML, and digital twins to drive value.
• Develop and define key metrics and KPIs for asset condition, health, and performance monitoring.
• Below duties by default due to ISMS requirements:
• Maintain confidentiality of the Information received, either in writing or verbally, whether technical, business, legal, organizational, personal or any other information that could result in damage to Yokogawa in case of disclosure to unauthorized persons, regardless of whether the information is classified as confidential or not.
• Take all reasonable, necessary, and appropriate steps to safeguard confidentiality, integrity, and availability of the Yokogawa’s assets and information.

Requirements

• Bachelor’s degree in mechanical, engineering, or a related discipline
• Master’s degree in computer science, data analytics or a related field preferred
• 3-5 years of experience in implementing Predictive Maintenance within an industrial context.
• Demonstrated expertise in designing, developing, testing, and deploying anomaly detection models.
• Proficient in MATLAB, Jupyter Notebook, and Python programming
• Comprehensive knowledge of industrial systems, including IoT devices, PLCs, SCADA, DCS, Historians, and CMMS
• Deep understanding of vibration analysis with the capability to develop rules and algorithms
• Proven ability to independently drive results in a fast-paced environment and collaborate across different regions and countries
• Excellent communication skills with the ability to convey complex technical concepts clearly to varied audiences.

Knowledge/ Professional Skills (Technical knowledge or skills required to perform the job.)

• Predictive Maintenance Techniques
• Reliability Engineering
• MATLAB and Jupyter Notebook

Personal Attributes (Special personal characteristics/ interpersonal skills)

• Demonstration of high quality of technical ability/competence/productivity
• Passionate about converting technologies into industrial solutions
• Communication and interpersonal skills
• A quick learner and a team player

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.