We’re hiring: Content Marketing Executive, based in Singapore

At Aqua Expeditions, we are passionate about providing exceptional levels of service to our guests. We take pride in pampering our guests and ensuring that their time with us creates a trip of a lifetime. The Aqua experience is carefully curated by a team of talented individuals — from onboard crew to reservations staff — who work behind the scenes to guarantee smooth sailing. We are always on the lookout for new team players who share our passion and expertise, to ensure a world-class travel experience. If this sounds like you, apply now and be part of our extraordinary voyage!

OUR VISION: To create and deliver unique and authentic once-in-a-lifetime experiences so that our guests can have enriching memories to cherish for a lifetime.

OUR MISSION: Aqua Expeditions offers customized luxury travel experiences aboard vessels of elegant, contemporary design, centered around immersive culture and wildlife excursions unique to each location, award-winning cuisine by renowned chefs, personalized guest service, and a commitment to community, sustainability and preservation.

4 CORE VALUES:

A: We value AUTHENTICITY, believing in the unique talents of each individual and the importance of integrity.

Q: We aim for QUALITY, emphasizing a service-oriented approach and shared knowledge.

U: We believe in UNITY, and prioritize effective teamwork.

A: We hold deep ADMIRATION and respect for our environment, collaborating closely with local communities to foster responsible practices that protect and conserve nature.

Sounds great – what’s the role in a nutshell?

The Content Marketing Executive will be responsible for creating and editing copy for Aqua Expeditions’ digital platforms and a wide range of documents including sales material, onboard materials, and newsletters. In addition, this role will entail overseeing Aqua’s social media platforms in coordination with a social media agency, and working with the Content Marketing Assistant on sales kit management and document reviews.

DAY-TO-DAY:

• Creating content for global newsletters in accordance with our annual content calendar
• Coordinating with our social media agency to plan the monthly and annual social media calendar
• Creating content for trade newsletters and special trade communications
• Writing, editing, and proofreading sales documents
• Writing, editing, and proofreading onboard materials including but not limited to guide and Cruise Director PPTs, dining menus, spa menus, and itineraries.
• Conducting SEO research, sourcing images, and writing blog posts for the Aqua website
• Updating Aqua’s web pages based on SEO recommendations
• Creating newsletter layouts in Zoho and scheduling send-outs to respective segments of the Aqua database
• Writing copy for scripts and banners used at trade events
• Creating marketing material for chef-hosted departures and other special departures across Aqua’s fleet
• Working with the Content Marketing Assistant on an annual audit of onboard material

What are we looking for?

• Singaporean or PR only.
• Undergraduate degree, ideally in marketing or communications
• High attention to detail
• Positive, problem-solving attitude
• Excellent command of written and spoken English
• Proficient in Microsoft Office – Word, PowerPoint, Excel
• Adequate experience using Google Docs, Dropbox, OneDrive, Sharepoint
• Good organizational, interpersonal, and communication skills
• Experience using Drupal is a plus
• Prior experience in copywriting is a plus
• Fresh graduates are welcome to apply

The Centre for Population Health Research and Implementation (CPHRI) is a centralised platform for population health research, innovation, implementation and evaluation activities in SingHealth. CPHRI aims to seamlessly leverage data and technology to guide and support population health initiatives and accelerate the implementation of research findings in care delivery and improvement.

You will support the work of the Population-based, Unified, Learning System for Enhanced and Sustainable Health (PULSES) Centre Grant as well as other signature research programmes in the centre. You will assist the Principal Investigators on developing grant proposals and study plans. You will engage internal and external collaborators. You will supervise the junior research staff to perform data collection, analysis and interpretation. You will assist with preparation of abstracts/posters/manuscripts/reports. You will oversee the process and quality of the study execution and keep track of timelines and budget. You will lead a team of junior research staff and provide technical supervision.

Requirements

• PhD in Social Science, Biostatistics, Public Health, Epidemiology, Health Economics or related academic area
• At least 5 years’ experience in population health research
• Candidates with expertise in implementation science will be preferred
• Strong quantitative or qualitative research skills and proficient with advanced data analytics software (e.g. SPSS, STATA, SAS) or qualitative analysis software (e.g. Nvivo)
• Excellent written and verbal communication skills
• Excellent interpersonal and leadership skills
• Highly motivated, independent and able to work in a dynamic environment

Work arrangements

• This role offers hybrid work arrangements, providing the flexibility of working remotely and in the office

Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 6,000.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 6,000.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

Senior Marketing Executive

As a Senior Marketing Executive, you will develop and execute innovative marketing strategies to strengthen our brand presence, drive customer engagement, and achieve business growth. You will lead multi-channel campaigns, foster partnerships, and manage a team while ensuring a strong ROI on marketing initiatives.

Job Description & Requirements

• To assist in the preparation of mis-en-place and production of food during operations time.
• To cook standard and/or a-la-carte dishes in accordance with the menu.
• To assist the Sous Chef with special dishes.
• To assist other Cooks in the kitchen as and when there is a shortage of men to do the job.
• To keep kitchen equipment and tools in good order and report any defects/malfunction.
• Any other suitable tasks as and when assigned by Sous Chef.

Requirements

• Good team player
• Positive attitude

Strategic Business Development

• Identify and capitalize on growth opportunities within the advanced manufacturing sector to support business expansion.
• Conduct comprehensive market research to analyze industry trends, workforce skill demands, and gaps in the talent pool.
• Design and execute strategic initiatives to enhance business growth and drive the adoption of training programs.

Client Relationship Management

• Build and maintain strong relationships with key stakeholders, including manufacturing firms, industry associations, and training providers.
• Serve as the primary liaison for clients, addressing inquiries, resolving concerns, and ensuring a positive client experience.

Training Program Development

• Collaborate with Institutes of Higher Learning (IHLs) and industry training providers to develop tailored training solutions that align with client needs.
• Evaluate and update training program content to ensure relevance, alignment with industry standards, and adaptability to emerging trends.
• Monitor the performance of training programs, gather client feedback, and implement continuous improvements.

Qualifications and Requirements

• Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field.
• A minimum of 3–4 years of experience in business development, marketing, or related roles within advanced manufacturing or industrial training sectors.
• Proven analytical skills with the ability to interpret market trends and derive actionable insights.
• Exceptional communication, negotiation, and relationship management skills.
• A proactive and results-oriented mindset with the ability to work collaboratively in a team and engage effectively with industry professionals.

Job Responsibilities

• Providing courteous and efficient food and beverage services to the guests in the outlets.
• Preparation of dining layouts and settings to ensure service quality and hygiene matters.
• Serving of food and beverage orders.
• Presenting of bills and payment collection.
• Any other suitable tasks as and when assigned

Job Requirements

• Able to perform rotating shifts, weekends and public holidays

Monitor and handle administrative matters in the office

Proficiency in Microsoft Office (Word & Excel)

Answers phone calls and directs callers to appropriate personnel and maintains good phone etiquette

Responds to emails and other digital queries and correspondence

Other ad hoc general duties that the management may require assistance from time to time

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The Programme Executive (Outreach and Engagement) works with their assigned centres to execute programmes to facilitate the interactions and engagement between the community and the clients/caregivers. He/ she works with the community partners and volunteers for these outreach and engagement programmes and guides the centre and volunteers in executing the programme activities. He/she also collaborates and establishes relationships with volunteers, grassroots organisations, and community partners to fulfil MINDS' vision of outreach and serving the unserved and underserved segment of the ID population in Singapore through the centre's operations. The Programme Executive is responsible for the planning, designing, coordination of activities and programmes promote the active participation, meaningful engagement and learning of clients from the Centre with the community partners and volunteers.  He/ she will work in close collaboration with the multi-disciplinary team, consisting of Allied Health Professionals such as the Psychologist, Social Worker, Occupational Therapist, physiotherapist, and/ or Speech Language Therapist, and Training Officers when designing the programmes. These programmes can be at the centre or outside of the centres.

The Programme Executive should have great communication, time management & problem-solving skills. They should be able to work well both independently & in a team with integrity, sensitivity, knowledge and drive to support & advocate for their clients with intellectual disability.

Networking and collaboration with internal and external stakeholders within the community

• Develop and establish professional or social networks with the local community to leverage on community resources and volunteers to meet the various needs of the clients in the centre.
• Maintain and manage relationships with the community stakeholders for sustained efforts in volunteerism, and opportunities for clients in community participation, integration and inclusion
• Coordinate recruitment, deployment, training, and appreciation of community stakeholders
• Connect, consult, and collaborate with relevant community partners, and be a catalyst for action in raising disability awareness and inclusion in the relevant boundary where the centre operates
• Implement, review and evaluate programme impact on service users, identify and analyse trends and needs in Disability service development. Share and communicate findings in relevant internal and or external platform(s) to ensure relevance in service / sector improvement.

Programme / Curriculum planning, implementation & evaluation

• Design and plan programmes/ activities to promote learning, participation and meaningful engagement between the clients in the centre with the local community and volunteers.
• Implement the programme/ activities in collaboration with the Training Officers and/ or Multi-Disciplinary Team members in the centre
• Evaluate the effectiveness of the programme/ activities
• Identify gaps and areas of improvement for programmes/ activities

Run daily operations and activities at the Centre's Community Inclusive Space/Drop-in Centre

• Execute schedules and programmes for the clients, caregivers in the community inclusive space.
• Orientation, recognition and retention of volunteers and community partners
• Ensure the safety and well-being of community partners, volunteers and clients during programme activities, including risk assessment and management
• Execute the work processes to ensure smooth running of the Community Inclusive Space, which includes but not limited to the retail, workshop and drop-in centre portions of the space.
• Facilitate the provision of services to the community/general public with the help of the clients
• Facilitate the running of community workshops between clients, caregivers and the community

• Minimum Degree in Social Work, Psychology, or Community Services or related fields with at least 2 years working experience.

• Experienced Training Officers or Teaching Aides with an interest in Programme / Curriculum planning are welcome to apply
• A strong team-player with excellent people skills.
• Possesses strong organisation skills
• Possesses strong written and verbal communication skills
• A self-motivated, independent and adaptable individual.
• Willing to work with people with intellectual disabilities.
• Singaporeans or Singapore Permanent Resident preferred

Job Description:

• Process outgoing payments in compliance with financial policies and procedures.
• Perform day to day financial transactions, including verifying, classifying, and recording accounts payable data.
• Reconcile the accounts payable ledger to ensure that all bills and payments are accounted for and properly posted.
• Verify and investigate discrepancies, if any, by reconciling vendor accounts and monthly vendor statements.
• Generate reports detailing accounts payables status.
• Understands compliance issues around accounts payable processes, expense accounts and cost centres.
• Responding to vendor enquiries regarding finance.

• Monitor daily food preparation
• Resolves issues in a tactful way.
• Assist in bi-monthly stock take and ensure quality and account for each delivered item
• Mentor kitchen team on maintaining recipe, cooking and preparation procedures & standards
• Perform routine inspection and evaluation of work station; including food presentation, quality, food hygiene, kitchen cleanliness and safety
• Conduct orientation, training for new trainees
• Adhere to company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned
• Able to work night shift and split shift
• Able to do OT on weekends and public holiday

Requirements

• Minimum 3 years of relevant experience in F&B industry
• Have good product knowledge on food items
• Candidate must possess basic computer knowledge and strict sense of hygiene and safety standards
• Excellent organizational skills and communication skills
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

We are looking for a passionate BD & Growth professional to drive market growth and business expansion for the company. This role will involve market planning and strategy, social media operations and growth, community management and growth, as well as project-based business development. We seek someone who can develop innovative growth strategies, identify new business opportunities, and help the company achieve sustainable growth in a competitive market.

Key Responsibilities:

1. Market Planning & Marketing:Develop and implement comprehensive market planning and marketing strategies to increase brand awareness and market share;
   Analyze market trends, monitor competition, and execute effective product positioning and promotional campaigns;
   Collaborate with teams to continuously optimize marketing activities for higher ROI and performance.
   
2. Social Media Operations & Growth:Manage and operate the company’s social media platforms, ensuring increased follower count and engagement;
   Formulate social media growth strategies to improve brand visibility and user retention;
   Monitor social media trends, analyze performance metrics, and generate reports to optimize content and campaign effectiveness.
   
3. Community Operations & Growth:Oversee the management and growth of both online and offline communities, fostering user engagement and community vitality;
   Develop and implement community growth strategies to expand community size and enhance user loyalty and interaction;
   Organize online events, discussions, and interactions to increase community activity and enhance brand value.
   
4. Project Business Development (BD):Identify and pursue potential clients, partners, and business opportunities to drive strategic collaborations;
   Establish and maintain long-term partnerships, fostering mutual benefits and resource sharing;
   Participate in business negotiations, contract signing, and ensure smooth execution of collaborative projects.
   Requirements:

• Bachelor's degree or higher, preferably in Computer Science, Marketing, Business Management, or a related field;
• At least 4 years of relevant experience in market planning, social media operations, community management, or business development;
• Strong communication and cross-functional collaboration skills, with the ability to drive teams to achieve goals;
• In-depth understanding of digital marketing and social media platforms, with hands-on growth hacking experience;
• Self-motivated with a creative mindset and problem-solving abilities, able to adapt to a fast-changing market environment;
• Project management experience, capable of efficiently handling multiple projects and delivering them on time.

Preferred Qualifications:

• Experience in international market expansion;
• Proficiency in data analysis tools to optimize marketing and growth strategies based on insights;
• Practical experience in community management, user growth, and brand building.

-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preparations, presentation and storage to ensure food health and safety compliance.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in restaurant

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Job Summary:

We are seeking an experienced Creative Director to drive design excellence across the company's digital platforms and marketing initiatives. This leadership role combines oversight of the UI/UX design team responsible for web and mobile app design, with the management of the graphic design team responsible for a wide range of visual assets, including event key visuals, logos, banners, posters, and more. Additionally, the role involves planning and executing exclusive client events aimed at high-net-worth individuals, as well as overseeing both internal and external company activities.

Key Responsibilities:

1. UI/UX Design Leadership:

• Lead and manage the UI design team, overseeing the design of web and mobile applications, ensuring that the company’s digital experiences are both user-friendly and aesthetically engaging.
• Contribute directly to product design by creating wireframes, prototypes, and high-fidelity UI designs that reflect the needs of users and align with business goals.
• Conduct user research, usability testing, and gather feedback to continuously refine and optimize user interfaces.
• Collaborate with product managers, developers, and other cross-functional teams to ensure designs are seamlessly integrated into products.
• Maintain consistency and quality across all digital products, ensuring a cohesive design language and visual identity.

2. Graphic Design Leadership:

• Lead the graphic design team, taking full responsibility for the company’s visual design initiatives, including but not limited to event key visuals (KVs), logos, banners, posters, brochures, and promotional materials.
• Ensure all graphic design work aligns with the company’s branding and overall creative direction.
• Collaborate with marketing and product teams to develop compelling visuals for online and offline campaigns, ensuring brand consistency across all touchpoints.
• Create and manage the company’s graphic design assets library, ensuring that all materials are easily accessible and up-to-date.

3. Event Planning & Execution (High-Net-Worth Client Activities):

• Lead the planning, design, an exclusive series of activities and events targeted at high-net-worth clients, designed to build and maintain strong relationships with key stakeholders.
• Coordinate internal and external events, ensuring that they are designed and executed flawlessly in line with the company’s objectives.
• Collaborate with the marketing and PR teams to ensure all events have strong visual elements, including event branding, invitations, and promotional materials.
• Manage logistics and oversee creative processes for all event materials, from digital invitations to venue design and event collateral.

4. Cross-Functional Collaboration & Leadership:

• Provide leadership, guidance, and mentorship to both the UI/UX and graphic design teams, fostering a collaborative, creative, and results-driven environment.
• Work closely with cross-functional teams (product, marketing, sales, etc.) to ensure design solutions meet business objectives and contribute to company success.
• Oversee project timelines, resource allocation, and design workflows, ensuring that deadlines and objectives are met efficiently.
• Stay up-to-date with the latest design trends, tools, and technologies, ensuring the team maintains a cutting-edge design approach.

Requirements:

• Bachelor’s degree in Graphic Design, Interaction Design, Visual Communication Design, or a related field.
• 10+ years of experience in both UI/UX and graphic design, with at least 4 years in a leadership or team management role.
• Proven experience in designing for web and mobile applications, with a portfolio showcasing high-quality UI/UX and graphic design work.
• Expertise in design tools such as Adobe Creative Suite (Illustrator, Photoshop, XD), Sketch, Figma, and other industry-standard design tools.
• Strong understanding of user-centered design principles, usability, and accessibility standards.
• Experience in leading and mentoring design teams, with the ability to foster creativity and achieve business objectives.
• Exceptional attention to detail, with the ability to balance creativity with practicality.
• Strong project management skills, with the ability to manage multiple projects and teams simultaneously while meeting deadlines.

Preferred Qualifications:

• Experience designing and executing visual materials for high-net-worth client events or luxury brand initiatives.
• Knowledge of HTML/CSS or front-end development is a plus.
• Experience working in Agile development environments is an advantage.
• Strong communication skills with the ability to present and articulate design decisions to stakeholders at all levels.

Would you like to work on the green economy and develop growth strategy for an urban farm? City Sprouts is looking for a passionate and dedicated person to join us as Business Development Executive to develop a growth strategy focused both on revenue generation and customer satisfaction.

As our Business Development Executive, you have strong business acumen in the green economy and enjoys being outdoors meeting people. This role is includes strategizing business operations to meet Company’s vision and missions, diversifying and establishing new and viable revenue steams, generating leads, increasing client base and selling possibilities, mapping business strengths and customer needs, developing and maintaining client relationships corporate partnerships.

Key Responsibilities:

• Lead product / program development and improvement.
• Conducting market research, identifying market gaps, designing and tailoring new programs for different target segments, training and testing operations team to execute deliver.
• Conduct programs, oversee product / program quality control and sales recovery.
• Liaise with various departments to ensure the smoothy of the operation programs.
• Monitor and support company’ business growth
• Any other ad hoc duties as assigned.

Requirements

• Consistent background of securing new business & partnerships.
• Strong sales track record and experience designing and implementing business development strategies.
• Stakeholder management skills
• Experience leading and working in teams
• Minimum to have 2 years or more of relavant working experience.
• Able to start work in short notice will be preferred.

Why Join Us

• Opportunity to contribute to a meaningful cause and make a positive impact on the community.
• Collaborative and inclusive work environment.
• Continuous learning and professional development opportunities.
• Competitive benefits package.
• Opportunities for learning and development across various divisions and affiliated companies.

How to Apply:

If you are excited about this opportunity and meet the requirements listed above, please send your resume and a cover letter to [email protected]. We look forward to hearing from you!

City Sprouts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Industry: Community Services

Employment Type: Full-Time

Key Responsibilities

• Install new systems, machinery, or equipment at client sites, ensuring all components are set up according to manufacturer specifications and safety standards.
• Perform on-site commissioning to ensure systems are operating correctly, testing functionality, and providing training to customers on proper usage.
• Perform routine and preventive maintenance on equipment, systems, and machinery to extend operational life and reduce downtime.
• Diagnose and troubleshoot complex mechanical and electrical failures to identify the root cause and provide effective solutions.
• Repair and replace faulty components, parts, and equipment to ensure systems are restored to peak performance.
• Provide on-site or remote technical support to customers experiencing issues with their equipment, offering clear instructions and guidance.
• Document all service-related activities, including diagnostics, repairs, and parts used, into the company's service management system.
• Escalate unresolved issues to senior engineers or technical experts for more in-depth investigation.
• Act as a key liaison between the customer and the company, ensuring customer satisfaction through timely, high-quality service.
• Develop and maintain strong customer relationships to foster long-term partnerships and ensure repeat business.
• Monitor inventory levels of parts, tools, and consumables required for service jobs, ensuring timely reordering and availability.
• Ensure the proper handling and storage of tools and equipment to maintain their integrity and readiness for future tasks.
• Create detailed service reports documenting the service work performed, including diagnostics, repairs, parts replaced, and any customer feedback or recommendations.
• Ensure all work complies with safety, legal, and regulatory requirements, as well as company standards.

Pre-Requisites (Qualifications & Experience)

• Candidate must possess at least a Diploma or Degree in Biomedical or Electronics & Computer Engineering
• Knowledge in Information Technology and/or a wide range of medical product
• 2 – 3 years of field experience in the medical industry would be an advantage
• Able to travel as and when required
• Able to perform shift and standby duties
• Good organizational and problem solving skills
• Good interpersonal and communication skills
• Meticulous and detailed-orientated
• Self-started and able to multitask
• Critical thinker
• Willing to learn clinical knowledge
• Proficient in MS Office Application (Word, Power Point, Excel)
• Good Technical Knowledge

Job Description

• To assist the manager in carrying out his/her function by efficiently administering and organizing the outlet into a profitable center and maximizing center’s revenue.
• To lead and supervise a shift which includes inspecting table and work area layouts and settings, ensuring service quality and any other hygiene matters.
• To establish par stock and supervise inventory taking.
• To assist in forecasting staff requirements and in scheduling day off, vacation, and overtime requirements.
• To conduct departmental SOP training for all staff.

Requirement

• At least 1 year of experience in similar capacity.
• Able to work on rotating shifts.
• Positive and engaging personality

Company Background:

GWS Living Art is a team of urban green technology specialists based in Singapore. We specialize in turnkey development and implementation of nature-based solutions, including Green Wall systems and Green Roofs. Our mission is to address environmental challenges through innovation and provide sustainable solutions for a better world.

We are looking for a Project Engineer to join our team! In a construction team, the Project Engineer works under the guidance of the Project Manager in the execution of construction projects. Candidates who possess suitable qualities will be closely mentored to gain both technical and management qualities. It is a role with good developmental potential as candidates can eventually pursue a career in Project Management, Safety Management or Professional Certifications.

Job Description:

• Assist with on-site management to ensure project success
• Assisting to plan for the progress of various projects through the deployment of manpower, equipment and logistics
• Assist in the preparation of technical documents, such as construction drawings
• Work together with other members of the team to effectively execute the operations plan
• Assist in the safety and risk management of operations
• Other ad hoc duties as required

Job Requirement:

• 1 or 2 years of working experience as a Project Engineer would be an advantage.
• Both fresh graduate and experienced candidates are welcome to apply (mature and non-mature).
• Recent postgrads with a Bachelor’s degree in Engineering preferably Mechanical & Electrical / Civil Engineering / Environmental.
• Basic Microsoft Office skills and Construction knowledge.
• Knowledge of Safety and Risk Management would be an advantage.
• Knowledge of using any Autodesk software (e.g. AutoCAD/ Revit/ BIM 360) would be an advantage.
• Good interpersonal and communication skills.
• Able to start work in short notice will be preferred

Working Day: Monday to Friday

Working Hours: 9am to 6pm

Requirement:

• Minimum one year experience as manual tester

• Preferably to have some exposure/experience in Insurance Industry

Advantage to have following experience:

• Experience with JIRA for defect-related functions.

• Experience in AML (Anti Money Laundering) or similar Compliance systems domain area

Role Overview:

As a Product Specialist, you will play a critical role in supporting implementation partners, customers, and end-users in deploying and optimizing our cloud platform and associated IoT solutions. You will serve as a product expert, offering technical and functional guidance to ensure the successful adoption and ongoing use of our platform. Your work will involve coordinating with internal teams, such as product development and customer support, to provide solutions tailored to our clients’ needs.

Key Responsibilities:

• Product Expertise & Training: Develop a deep understanding of the cloud platform, mobile application, IoT hardware, and networking aspects. Provide product training and technical support to implementation partners and end-users.
• Customer Support: Act as a primary point of contact for customers, providing technical support, resolving inquiries, and guiding them through the implementation process.
• Implementation Support: Assist in the deployment of our cloud platform by working closely with implementation partners to ensure proper configuration, testing, and troubleshooting of IoT devices, software, and network setups.
• Documentation & User Guides: Create and maintain product documentation, user manuals, FAQs, and how-to guides to empower customers and partners in using our platform effectively.
• Feedback & Improvement: Collect feedback from customers and partners to identify areas for product improvement and work closely with the product development team to implement enhancements.
• Collaboration: Work cross-functionally with internal teams such as engineering, sales, and customer success to ensure a smooth customer experience and successful product rollouts.
• Product Demos: Conduct product demonstrations for prospective customers, highlighting key features and benefits of the platform and its capabilities in security, safety, and facility management.

Qualifications:

• Education: Bachelor’s degree/Diploma in Information Technology, Computer Science, or related field, or equivalent experience.
• Experience: 2-4 years of experience in a product specialist, technical support, or similar role, preferably within cloud-based platforms or IoT solutions.
• Technical Skills: Knowledge of IoT hardware, cloud platforms (AWS, Azure, or similar), networking, and software deployment processes. Familiarity with mobile applications is a plus.
• Communication Skills: Strong verbal and written communication skills, with the ability to convey technical concepts to non-technical users.
• Problem-Solving: Proven ability to troubleshoot technical issues and provide innovative solutions to customer challenges.
• Customer-Focused: A strong commitment to delivering excellent customer service and a passion for helping customers succeed.
• Adaptability: Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.

You will play a pivotal role in the Heart Protection theme of the National Heart Research Institute of Singapore (NHRIS) at the National Heart Centre of Singapore (NHCS). Your responsibilities will include:

· Leading, executing and managing a public-private partnership programme.

· Initiating and coordinating key processes of the programme in collaboration with Principal Investigators.

· Providing valuable intellectual contributions and strategic insights for the overall programme and its projects.

· Engaging and managing key stakeholders, both internal and external, across hospitals, research institutions, and industry partners.

· Overseeing administrative tasks such as facilitating meetings, managing agreements, generating reports, and budgeting to ensure the smooth operation of the programme

Job Requirements

- Degree in Science, Health Science or its equivalent with a strong background in molecular and cell biology

- Minimum 1 - 2 years’ relevant work experience in healthcare or research setting

- Experience in managing budgets and supervising junior staff

- Relevant project management certification and familiarity with A*STAR reporting requirements would be an advantage

- Demonstrated project management experience, preferably in laboratory and finance management

- Experience in preparing and submitting grant proposals, including knowledge of grant variations, submissions, and reporting

- Able to work independently, coupled with effective problem-solving and organisational skills

- A capable leader who can guide the team, monitor progress, supervise, and manage collaborative research activities

You will work with Medical Planning Officer and Patient Liaison Service to facilitate international patients’ appointment bookings and rescheduling. You will assist international patients seeking medical assistance and treatment so as to ensure a seamless patient journey. You will act as a service ambassador and work closely with care teams and internal stakeholders to address the patient’s needs and requests. You will work with Medical Planning Officer to facilitate tele-consultation and tele-collaboration. You will provide feedback and be involved in projects to improve the patient’s experience as well as reports generation. You will provide administrative support to Medical Planning Officer.

Requirements

• Bachelor’s Degree equivalent with 2 years of experience in healthcare industry
• Front line experience would be advantageous
• Strong interpersonal, communication and writing skills
• Self-starter who can both work in a team and independently
• Passionate about regional works and happy to work with people from diverse cultural backgrounds
• Overseas travelling will be required

• Perform various tests according to firm's audit workflow/methodology.

• Assist in completing engagements in timely and orderly manner.

• Good communication skills and an eye for detail.

• Possess strong passion and desire to grow and improve technically and professionally.

• Committed with good positive working attitude.

• Able to perform under pressure in fast-paced working environment.

• Oversees audit planning, field work, and audit reporting; prepares reports, and communicates findings and recommendations to management.
• Review audit work papers prepared by the audit staff to ensure compliance with the firm's audit methodology.
• Responsible for the daily supervision of audit staff and responsible for the development of audit staff and the completion of performance evaluations.
• Excellent communications skills, strong analytical and problem solving skills.
• Technically-sound and committed with good positive working attitude.
• Able to perform under pressure in fast-paced working environment.

Job Purpose:

To handle operational matters related to administration, governance and human resource

Job Responsibilities:

Administration

1. Office operations

- Attend to phone calls

- Respond to public’s enquiries

- Being the liaison with estate management personnel, vendors and contractors

- Purchase of office items and equipment

- Upkeep inventory record of assets.

- Ensure maintenance of LCCS’ facilities and equipment, as well as its repair or replacement where necessary.

- Source for quotations and oversee renovation or repair and any other areas of work where required.

- Work with staff team to maintain volunteer and donor databases for tracking.

- Provide administrative and secretariat support to Board members and Board Committees as required.

- Supervise or roster cleaning or support staff where necessary.

2. Policies and Procedures

- Review and improve work processes and policies pertaining to administration, governance and human resource, to ensure alignment with requirements from governing bodies:

o Employment practices

o Volunteer management

o Information Technology (IT) including data privacy management, cyber-security and data protection

- Assist ED to put in place the systems, processes and reporting instruments required by the National Council of Social Services (NCSS), Ministry of Social and Family Development (MSF), Charities Act, Personal Data Protection Act (PDPA), the charities transparency framework and any other governing bodies related to Institutes of Public Characters (IPC) and charities.

- Work with staff to ensure adherence to SOPs and procedures.

Governance

1. Annual Submissions

- Submit the necessary documents (such as Annual Report, Financial Statements, GEC, and so on) in accordance with the requirements of the Charities Act, its Regulations, and other frameworks (For example, Charity Transparency Framework)

2. Risk Management

- Support ED in identifying key risks and implementing risk management processes

Human Resource

1. Employees Recruitment & Development

- Assist in employees’ recruitment

- Shortlist candidates and schedule job interviews

- Prepare letters of appointment

- Onboard new employees

- Track employees’ training, performance and development

2. Administration and Records

- Maintain employees’ records

- Update employees’ records when necessary

- Respond to surveys relating to manpower, organisation culture etc.

- Maintain and administer eLeave, ePayroll and eClaims system.

- Assist to obtain code of conduct and conflict of interest declaration from the Board

3. Periodic check-ins and appraisals

- Ensure check-ins and performance appraisals are conducted by reporting officers in a timely manner

- Maintain employees’ annual performance appraisals and Work Improvement Plan records

- Prepare letters to employees on salary and employment status

4. Payroll & Benefits

- Assist in payroll matters

- Provide guidance on benefits, AWS, CPF payout, reimbursements and leave eligibility

- Assist in insurance review and renewal

- Purchase or renewal of insurance policies required by LCCS.

5. Policies

- Ensure correct implementation of HR polices

- Review and update HR and related policies and procedures

- Ensure HR and related polices and procedures comply with existing relevant laws and regulations

6. Employees’ Grievances

- Support the management in managing employees’ grievances

- Ensure that employees’ grievances are addressed in accordance with HR policy and organisational principles.

Other duties and responsibilities as may be needed.

Competencies:

· Proficient in oral communications in English and Mandarin

· Proficient in Microsoft office

· Have strong administrative skills, meticulous with eye for details

· Familiar with existing employment law and regulations

· Demonstrates good interpersonal & analytical skills

· Able to work well independently and with teams

· Able to organise and multi-task

· Accountable with a spirit of excellence

Qualifications:

· Minimum Diploma in business administration or human resource

· Minimum 5 years of relevant working experience, of which at least 2 years in the social service sector

Reporting to:

Executive Director

Work arrangements:

Hybrid with 3 days in office.

About the Organisation:

Lutheran Community Care Services Ltd (LCCS) was established in 2002 to serve families, children and youth through developmental, preventive and intervention work. As an Institution of a Public Character (IPC), we exist to serve the community-at-large regardless of race, language or religion. LCCS actively engages individuals, families, and communities to break the hurt cycle and build a thriving society where everyone feels valued, empowered and belonged to build their mental, emotional and social resilience.

As a partner of the International Institute for Restorative Practices (IIRP), LCCS also contributes to the growth of practice and knowledge in restorative practices through research and application.

LCCS has a subsidiary – SteppingStones Pte Ltd, a social enterprise that was registered in 2019. SteppingStones is an adoption agency committed to provide good support to potential parents who are keen to adopt a child to create a forever family.

Salary Range:

$3,500 - $4,500

Application:

Please email your application letter and resume to [email protected]

Only shortlisted candidates would be notified.