Job Description

This position offers a good opportunity for high-achieving fresh graduates or candidates with a few years of working experience to learn about the business consulting profession and to acquire a wide range of consulting-related skills.

Responsibilities:

• Conduct research and analysis on different markets and industries in support of consulting projects
• Provide project management and administrative support to consulting teams
• Liaise with clients and external partners on project-related matters
• Support internal projects and corporate development initiatives as directed by the management

Requirements:

• Minimum Degree in any field. Business/ Finance / Mass Communications degrees will be an advantage.
• An eye for detail, a strong research acumen and good organizational skills
• Good interpersonal communication and presentation skills / Positive working attitude / Independent and resourceful / Team player
• Strong in Microsoft Office and presentation tools
• Singaporeans preferred

Interested parties please send in your latest CV to us at [email protected] with a recent photograph, current and expected salary, and availability. Shortlisted candidates will be contacted via email or telephone.

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

The position is responsible to act as the point of reference for guests who need assistance or information. The Concierge Agent understands guests’ needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions.

Primary Responsibilities 

Executives Concierge Core Tasks

• Accommodates all guest needs and requests with focus on guest service, anticipating guest needs, and creating memorable experiences through personalised service.
• Takes responsibility and ownerships for all resident and visitor services rendered by the Concierge section. Carries out any other duties as and when assigned by the management of the hotel and department.
• Ensures the smooth running of the Concierge section by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Ensures service standards and individual performance is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with External Stakeholders

• Arranges, coordinates and monitors limousine services to ensure all guests receive the appropriate attention from departure to arrival of the booked vehicle and that revenue is maximised without compromising the service experience and perception of the guest.
• Arranges coordinates and monitors any travel, ticket, tour, and attraction bookings as well as offsite restaurant reservations that are arranged by the Concierge section.

Deals with Internal Stakeholders

• Works with the Doormen and Porters, Reception and Raffles Service team and maintain good inter-departmental relationships, especially with Housekeeping and Butlers to ensure seamless customer service.
• Promotes in-house facilities and inter-hotel sales and maintain good inter-divisional relationships to ensure seamless customer service.
• Addresses any security incidents and guest complaints to the Lobby Manager and reacts proactively when suitable and appropriate.

Improves Quality of Product and Services

• Ensures guests receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Adheres to Workplace Safety and Health (WHS) policies and procedures.

• Works closely with the accounting team, other departments and overseas colleagues to ensure a smooth closing of accounts of companies managed in Singapore.
• Assists in the monthly, quarterly, and yearly closing of accounts to ensure accurate and timely reporting of financials to Head Office. This includes preparation of year-end report packages, financial statements and schedules for statutory reporting.
• Involves in accounting related to trading activities, budget monitoring and ensures accuracy of profit and loss.
• Handles accounting related queries and issues on a timely basis.
• Assists in statistics and survey preparation and submission as and when required.
• Assists in audit confirmation preparation.
• Complies with company policies, internal control procedures and accounting standards.
• Assists in the UAT (User acceptance testing) in relation to system enhancements.
• Perform accounting and other ad-hoc duties as assigned.

Essential Duties and Responsibilities:

• Learns to conduct routine analyses in compliance with applicable methods, protocols, SOPs, and regulatory agency guidelines.
• Learns how to document work and maintain study documentation and laboratory records.
• Learns how to use laboratory equipment and software appropriate for assigned tasks.
• Learns to carry out testing on all aspects of work and calibration of equipment in the respective section when necessary.
• Learns to highlight abnormalities and discrepancies in the testing, calibration and results.
• Learns to perform the duties of a Quality Officer for the section
• Attends and participates in project meetings.
• Learns to perform peer review of data.
• Learns to highlight abnormalities and discrepancies in the testing, calibration and results.
• Contributes to a cohesive team environment. Plans individual workload in coordination with team members.
• General laboratory work like sample receipt and registration, preparation of sample bottles and helping to maintain cleanliness of laboratory, equipment and apparatus.
• Maintains a clean and safe laboratory work environment.
• Conducts all activities in a safe and efficient manner
• Assist the Lab Manager/Senior Chemist in all aspects of work in the respective section.
• Demonstrate and promotes the company vision.
• Regular attendance and punctuality.
• Performs other duties as assigned.

We are looking for a front-end developer for 3 months. You must be based in Singapore as you're required to be onsite and attend client meetings. 

• Update and create content within CMS using existing templates and
  components based on guidelines.
• Deliver content on based on task requirements.
• Coordinate delivery for content requests such as adds, edits, removal of
  content.
• Maintain web publishing/unpublishing.
• Support the development and reporting on publishing volume, channel
  breakdown, etc.
• Updating and optimising assets.
• Updating SEO requirement based on request.
• Collaborate with Project Management, Web Development and Email
  Marketing teams to create digital customer experiences.
• Help enforce established design and content standards.
• Actively monitor and update website content to align to task requirements.
• Collaborate with front-end and back-end developers to improve usability.
• Assist updating functional requirement documents and guides.
• Work with front-end developers on coding and troubleshooting for BAU.
• Ensure high quality graphic standards and brand consistency.
• Deploying contents.

• Responsible for technical support to Sales and Project Managers in meetings, presentations, and technical discussions with customers.
• Recommend development topics and internal projects and suggest improvements to work processes and department operations.
• Ensure that the specification offered to the customer are within the capability, competence, and capacity of the company.
• Prepare technical calculations and documents; process simulation; sizing and design of equipment; control philosophy and associated documentation; instrument selection and process data; plant operating instructions; functional description, lists, and others.
• Perform plant start-up, commissioning, and plant troubleshooting, including data collection, analysis and reporting, fulfilling guarantee test-runs and obtaining plant acceptance from customer.

Requirements:

• Degree in Chemical/Mechanical Engineering.
• At least 5 years of experience in Petrochemical/Chemical field.
• Good process design knowledge – process plant engineering experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1984199

• Responsible for all project execution matters, from contract award until delivery of goods.
• Handle the execution of projects in the areas of engineering, procurement, fabrication, installation, testing and commissioning.
• Main point of contact for the project (initiate, check, confirm, decide, instruct, expedite, follow-up).
• Manage technical/commercial reviews, clarifications with various internal departments, suppliers and local / international customers.

Requirements:

• Degree in Chemical/Mechanical Engineering.
• At least 5 years of project management experience in EPC environment.
• Good knowledge in process plant design and process plant management.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1984199

CloudGo is a consulting company that delivers digital workflows that matter. We are one of ServiceNow’s largest and fastest growing Elite services partners in the APAC region, and due to our rapid growth, we need a great sales leader to join us as an Enterprise Business Development Manager.

This is a full-time role, based in Singapore but selling to Telco and Commercial customers across South East Asia. A history of successfully selling services for SaaS platforms is essential, while a background in or understanding of ServiceNow will be an advantage, as that will be your responsibility here: working closely with ServiceNow to sell licenses and services to new and existing customers. Your role is the trusted advisor for customers to gain the most business value from the ServiceNow platform.

While you will have some initial accounts to manage in your territory, initially most of your work will be territory development: from territory sales strategy, to prospect qualification, to overachieving budget. You will work closely with sales leadership and the presales team to introduce CloudGo to existing ServiceNow customers and building relationships with ServiceNow and other key partners. A key target in the first year will be net new logos, and over time the role will transition to more account management.

We deliver true enterprise value, so while you are probably most comfortable calling on IT, you will need to rapidly become comfortable calling on a range of senior stakeholders, especially finance, HR and customer service. Skills selling services for ERP systems like SAP, or selling industry specific solutions for Telco and Commercial would therefore transfer well. You have a solution selling or customer-centric selling background, with excellent written and verbal communication and influence skills, a history or exceeding sales targets, and a hunger to grow. You will be given direction on where you are going, not an exact map and micro-directions on how to get there so you need to be comfortable with being a self-starter.

CloudGo hires for culture first – our people are global go-getters, we look to the long term, we solve for the customer, and we value open, honest, early communication. We believe we don’t exist without exceptional people, so we respect and value them. We pay fair base and at-risk components based on experience and the market, with uncapped overachievement potential. You will be reporting to our group head of sales, so if you think this sounds like somewhere you want to grow, then come and talk to us.

Your responsibilities will include:

• To meet or exceed sales targets on a quarterly basis

• To meet or exceed individual KPI’s based on outbound call volume, lead generation targets and opportunity conversion targets.

• Actively promote CloudGo’s ServiceNow solutions products and services to prospects, customers and partners via a range of channels.

• Follow up on leads generated from relationships, partnerships, trade shows, webinars, executive luncheons, website, email or other sources.

• Build and develop customer relationships.

• Handle entire sales and inside sales process from lead generation to presentation to proposal to close, with support and coaching from your manager and the presales team

• Develop and maintain in-depth knowledge of products and services, industry trends, and competition

• Maintain current and accurate account and contact information, as well as lead and opportunity status and activity in our CRM

• Must have experience in selling services for SaaS software preferably with Telco or Commercial industry experience.

Your skills and competencies need to include:

• Minimum 4 years field sales or inside sales experience preferably in services for software or technology, focused on commercial and enterprise business

• A solid understanding of SaaS concepts and be comfortable discussing the business outcomes of technology with customers

• Demonstrate effectiveness through weekly reports to track performance and results

• Be able to operate successfully in a rapidly changing, ambiguous and less defined environment.

• Outstanding time management and organizational skills.

• Demonstrated ability to be proactive and take the initiative to get things done

• Ability to manage multiple tasks at once (flexible and self-sufficient)

• Positive attitude, wiling to learn, self-motivated and persistent

• Must have experience in selling services for SaaS software preferably with Telco or Commercial industry experience.

• Selling into Telco and/or Govt experience preferred

Please click on the link below if you are looking for a role but would require us to sponsor your visa.

Link: CloudGo - Enterprise Business Development Manager in Singapore (cloudgoservices.com)

The incumbent will be part of the Amundi South Asia legal department and will generally assist the team in legal research and administration, as well as review and negotiation of documents applicable to AMUNDI’s operations in the South Asia region.

Responsibilities

He/She will support the team in:

· Conducting legal research on various matters of laws as well as administrative matters for the legal department.

· Drafting and reviewing all legal documents of Amundi South Asia in accordance with Amundi Legal Business Line Policy, including but not limited to:

• Investment Management Agreements
• Distribution/ Placement Agreements
• Other Corporate Agreements
• Other Initiatives

· Providing corporate secretarial support for Singapore offices, and overseeing corporate secretarial for other South Asia offices.

Requirements

· Diploma/Degree in Law.

. Detailed and possess a can-do attitude.

· Strong interpersonal skills and ability to communicate effectively at all levels both internally and externally.

· Strong verbal and writing skills

• Providing secretarial and administrative support to lawyers including updating various records, keying in daily time sheets & replying to correspondence / mails / faxes / billings, etc
• Scheduling of meetings/appointments
• Perform secretarial and general administrative duties
• Any other matters/projects that the management may require assistance with from time to time

Requirements:

• Minimum an ‘O’ level or Diploma in Business Admin or LCCI Private Secretary Certificate
• Minimum 1 year of secretarial working experience
• Good command of spoken and written English
• Good work attitude and team player

Please visit our website at www.drewnapier.com for more information.

Kindly email your detailed resume in MS Word format only, stating full details of qualifications, experience, current and expected salaries to [email protected].

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidence).

78/115/140/87/106

Responsibilities:

• Collaborates and coordinates on required testing/validation of system modifications, including creating testcases as needed.
• Ensures issues are identified, tracked, reported, analyzed and resolved in a timely manner, and determines if escalation is required while retaining ownership throughout.
• Complete documentation for project development efforts (including use cases, requirements, test plans, and process maps) and work closely with development team and business teams to ensure successful implementation.
• Decompose high-level information into details and abstract up from low-level information to resolve solution vs. requirements conflicts.
• Research new technology.

Requirements:

• Bachelor’s Degree in Information Technology or Computer Science.
• 2-5 years of Technology Analyst/Business Systems Analyst experience.
• 1-3 years of SDLC experience.
• 1-3 years of web experience.
• Excellent communication, technical, analytical and problem-solving skills with a sense of urgency and commitment to accuracy and the ability to handle ambiguity.
• Strong work ethic, positive attitude, and a desire to work in a challenging position.
• Detail oriented.
• Expertise creating Word documents, Excel spreadsheets, PowerPoint presentations, and Visio flowcharts as needed to support the project.
• Must be able to work in a hybrid working model (remote and on-site).
• Must be able to commute to East Brunswick, NJ office for some days in a week.

Interested candidates are requested to send their resumes to [email protected]

Job Description:

· Answer questions on menu selections. Communicate with the galley regarding menu questions, the length of wait, and product availability.

· Communicate additional meal requirements, allergies, dietary needs, and special requests to the galley.

· Pick-up trays and clean tables as needed to ensure a clean dining area.

· Manages the target cost of sales for tea operation as determined by the company budgets.

· Ensures that all company tea service standards and sequences of service are being followed and adhered to by the staff while on duty.

· Ensures that the staff under his/her supervision follow and are compliant with all Public Health rules and regulations.

· Participates in planning and managing the continuous training of all the staff involved in tea sales onboard using only company approved training materials.

· Reports maintenance needs and ensures that all equipment is in proper condition and meets the safety standards.

· Conducts the tea training of beverage and restaurant staff and conducts the elegant tea and tea ceremonies that are held on board.

· Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Job Requirements:

· Minimum of two (2) years’ experience as a Tea Master in large hotel/bar experience

· An advanced level of supervisory knowledge in running a shift in a large restaurant and/or managing and servicing a large service bar is required.

· An advanced level of knowledge and experience in meeting and exceeding revenue targets, service standards and guest satisfaction results are required.

· Intermediate to Advanced knowledge and experience working with beverage and wine products is required.

· Intermediate to Advanced skills in typing and computer software skills (Microsoft Word, Excel, Fidelio Cruise, Micros) are required.

· Active/Current Certification for Tea Sommeliers or Tea Master from a recognized international tea organization is required.

· Associate degree or foreign equivalency in Hospitality Management or a related field from a recognized hotel/culinary institution is required.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.
Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Administrative & Operations Assistant

• Salary: $2000 - $2600
• Working Location: Ngee Ann City Tower, Orchard
• Working Hour: Monday - Friday (8.30am - 5.30pm)

Job Description:
General administrative duties

• General upkeep of the office.
• Requisition of office equipment and supplies.Manage and order office stationaries & pantry supplies.
  Liaise with suppliers on printing of name cards and letterheads, office equipment, office broadband, etc.
  
• Data-entry, general filing, scanning & photocopying.
• Run errands - banks, etc.
• Perform ad-hoc duties as and when required.

Operations duties

• Preparations of Import and Export shipping documents
• Coordinating between suppliers, vendors and customers.

Job Requirements:

• At least 1 year of relevant experience

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Trade Operations Assistant

• Salary: $3,000 - $3,300
• Working Location: Ngee Ann City Tower, Orchard
• Working Hour: Monday - Friday (9am - 6pm)

Job Description:

• Liaise closely with both our Customers and Suppliers regarding enquiries and offers.

• Preparation and execution of Sales & Purchase Contracts.

• Preparation of Letters of Credits for issuance (both import and export L/Cs).

• Experience in preparation, issuance and negotiation of Letter of Credits.

• Preparation of Import and Export Shipping Documentation for Bank L/C negotiation.

Requirements:

• Diploma/Degree in Logistics or equivalent.

• Proficient in MS Office Applications.

• Training will be provided.

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

AlphaGrep are a globally renown Algorithmic Trading firm, trading across a wide range of asset classes globally. We cover the global markets by leveraging and integrating technology, risk management and quantitative research. Being a proprietary trading business, we trade our own accounts and have no investors, clients or customers.

We are seeking experienced individuals to join our mid & high frequency trading/analysis teams. Our mid & high frequency quantitative analysts focused on automated trading strategy development at varying time horizons.

Responsibilities

As a Quantitative Researcher / Trader you will have expertise in writing production-quality, high reliability, highly-tuned numerical code; applying tick-level data analysis and real-world trading experimentation to define strategy decision-making. You would also consider yourself proficient in trading technology but also play a pivotal role in the driving forces behind liquidity and the evolution of market microstructure.

You will join a world class team in our Singapore office and help to develop and refine such strategies applicable to the financial markets and analyze their performance. You will have displayed proven success in implementing profitable trading strategies in a team-driven environment.

This role demands passion, innovation, a high attention to detail, and unwavering persistence in the pursuit of the next profit-generating idea. Individual effort is greatly appreciated, and subsequent profitability translates into generous bonuses

Key skills and requirements:

• A proven ability to develop new, profitable Quant trading strategies,
• Advance existing research initiatives and explore new avenues for quantitative research and trading
• Solid understanding of relevant market trends and developments, with a robust working knowledge of market dynamics of their chosen regions/coverage.
• Live strategies with good sharpe ratios
• Sizable exposure to Machine Learning, Neural Network, High-Performance Computing and/or Natural Language Processing concepts and technologies are a plus
• Ideally a Masters or PhD in Statistics, Physics, Mathematics, Computer Sciences or similar quantitative disciplines from top schools
• Experience in programming using Java, C/C++, and/or Python.
• Exceptional quantitative as well as programming skills.
• Motivation and resourcefulness in quickly solving hard problems through the creative application of technology.

Why You Should Join Us?

• Great People.We’re curious engineers, mathematicians, statisticians and like to have fun while achieving our goals.
• Transparent Structure.Our employees know that we value their ideas and contributions.
• Relaxed Environment.We have a flat organizational structure with frequent activities for all employees such as yearly offsites, happy hours, corporate sports teams, etc.
• Health & Wellness Programs.We believe that a balanced employee is more productive. A stocked kitchen, gym membership and generous vacation package are just some of the perks that we offer our employees.
• Interested candidates can send their detailed resumes/CVs. Only shortlisted applicants will be notified for further discussions.

Role:

Senior Sales Executive (FMCG / Food Service / Up to $6000)

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Singapore Based (Boon Lay)
• 5.5 Days work per week (Mon-Fri 9AM – 6PM, Sat 9AM – 1PM (Alt))
• $4000 to $6000
• Minimum 4 to 6 years’ experience in food service background
• Basic Up to $4500 + quarterly incentive + car / transport allowance $500 + Mobile allowance $80, Gross $6k to 7k
• Career Progression Opportunities

Roles & Responsibilities

• Identifies business opportunities by identifying prospects and evaluating their position in the Food Service (HORECA) industry; researching and analysing sales options.
• Sells products by establishing contact and developing relationships with prospects, recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares reports by collecting, analysing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contribution to team effort by accomplishing related results as needed.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Join an award-winning creative force using technology to forge its way forward.

Work with over 800 team members spanning all over the globe. With clients from financial services, technology, media, consumer electronics, medical and health care, automotive, aerospace and the non-profit sector, the sky's the limit for this event agency.

They are looking for a senior and skilled event technician to join their amazing team. Broadcast your Audio, Video, Lighting and stage expertise to the world!

If you are a versatile team leader who foresees problems, ensures clients and vendors needs are put at the fore front, WE ARE LOOKING FOR YOU!

THE ROLE

- Handle audio desk, lighting desk, vision mixer and broadcast cameras
- Advice clients/stakeholders on production practices
- Basic editing for clients
- Work closely with producers to produce A/V and staging layouts
- Build lasting relationships with clients and vendors

YOUR EXPERIENCE

- Knowledge of PTZ cameras and controllers
- Experienced within the technical event production
- Eloquent in digital video streaming
- Full understanding of audio-visual technology (lighting, staging, rigging)

YOUR PROFILE

- You need to be calm minded amidst the craziness of an event
- Able to manage multiple concurrent deadlines
- Able to communicate and disseminate information well
- Able to lead and delegate efficiently

Send your CV now and grab this opportunity!

Reg No.: ( 11C4388 )

EA License No.: R1326872

We Are Aspire is acting as an Employment Agency in relation to this vacancy.

experience in catering

Roles & Responsibilities

* Strong passion in Culinary and F&B industry

* Career growth from Mid to Senior Management level

* Stability and well-established organization

Job Responsibilities:

1.Manage Operations & Food Cost Strategic Planning to upscale Operations Menu Planning, Culinary Innovations,

Ability to lead, multi-task, team player and be supportive to the team of 20 to 25 kitchen & service staff (Manpower Planning)

2.He / She will need to manage some assigned Kitchen/Outlets

Role requires streamlining processes and cultivating a continuous work improvement culture

Liaise, coordinate and disseminate information to key support functions

Maintain and build good relationships with the corporate customers

3.Supervise and ensure the effective functioning of restaurants.

Develop and uphold streamlined operational processes, identifying and implementing enhancements as needed.

4.Enhance cost-efficiency and maximize profits within the profit and loss statement.

Create and monitor the operational budget for the restaurant.

5.Guide and motivate the team to accomplish operational objectives, meet sales targets, and achieve profitability.

Strategically plan and assess weekly staffing schedules to optimize resources and manage costs efficiently.

6.Uphold high standards of food quality, hospitality, and restaurant cleanliness.

7.Enforce sound administrative systems, including cashiering, petty cash, scheduling, payroll processing, invoices, delivery notes, and daily reconciliation.

8.Provide training for new hires, ensuring they acquire the skills and knowledge required for success in their roles.

Cultivate a positive and collaborative team environment.

Job Requirements:

Minimum 15 years experience in Institutional Catering (Mass Cooking) at a Mid to Senior Management Level

Started his/her career as a Chef with operations management experience

Highly organized, meticulous and able to work under pressure

People-orientated with strong project and management skills

About Us

Maneuver Marketing is dedicated to building, operating and scaling brands.

In less than 5 years, we grew our own health and wellness brand from $0 to USD$100M+ in annual revenue, serving more than 2,000,000 customers worldwide. Our brand’s success is driven by our commitment to providing high-quality health products. This result has brought us recognition by The Financial Times, ranking us 12th among Asia Pacific’s High-Growth Companies in 2023. The Straits Times and Statista also ranked us 4th among the fastest-growing companies in Singapore.

The brand is a dynamic and innovative company dedicated to promoting health and wellness through high-quality products and exceptional customer experiences. We believe in empowering our customers to lead healthy and fulfilling lives.

Overview of the role:

As a Senior Customer Service Manager for our health brand, you will play a pivotal role in leading and elevating our customer service operations. Your expertise in team leadership, customer issue resolution, quality assurance, and innovative process improvement will drive our commitment to delivering an exceptional customer experience in the health and wellness industry.

Responsibilities:

1. Team Leadership and Development:
1. Lead, mentor, and inspire a high-performance customer service team.
2. Develop and implement advanced training programs to ensure the team is well-equipped and continuously improving.
2. Resolution of Customer Issues:
1. Act as a point of escalation for complex or unresolved customer issues.
2. Develop and enforce effective procedures for handling customer complaints and inquiries, striving for optimal resolutions.
3. Quality Assurance:
1. Set and maintain rigorous quality standards for customer service interactions.
2. Continuously analyze and refine quality assurance processes, implementing innovative improvements based on feedback.
4. Process Improvement:
1. Spearhead the analysis and refinement of customer service processes to enhance efficiency and effectiveness.
2. Implement cutting-edge tools and technologies to improve the overall customer support experience.
5. Communication Skills:
1. Maintain clear and effective communication channels with customers and team members.
2. Provide timely updates on product information, policies, and changes, ensuring transparency and clarity.
6. Customer Feedback Analysis:
1. Gather and analyze customer feedback to identify areas for improvement.
2. Utilize feedback to make data-driven decisions and enhance overall customer satisfaction.
7. Performance Metrics Monitoring:
1. Establish and monitor key performance indicators (KPIs) to assess the effectiveness of the customer service team.
2. Develop and implement strategic initiatives to meet or exceed challenging performance targets.
8. Cross-Functional Collaboration:
1. Collaborate with other departments, such as marketing and product development, to address customer needs and concerns.
2. Share insights from customer interactions to inform business decisions and foster a cohesive organizational culture.
9. Technology Implementation:
1. Stay abreast of technological advancements in customer service tools.
2. Implement relevant technologies to improve service delivery and ensure Better Body Co. remains at the forefront of industry innovation.
10. Customer Engagement Initiatives:
1. Develop and execute advanced initiatives to engage customers, including loyalty programs, newsletters, and community events.
2. Build lasting relationships with customers, aligning engagement initiatives with the company's health and wellness values.

• Proven experience in a senior customer service management role, preferably in the health and wellness industry.
• Exceptional leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• In-depth knowledge of customer service processes and industry best practices.
• Demonstrated success in implementing innovative technologies and strategies to enhance customer satisfaction.
• Track record of achieving and exceeding performance metrics.
• Bachelor's degree in Business, Marketing, or a related field might be a bonus

Work Arrangement

• This is a full time position based in Singapore.
• We work Monday to Friday, 10am to 7pm SGT (GMT+8). 

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and advancement.
• Collaborative and dynamic work environment.
• Join us at Better Body Co. and contribute to our mission of promoting health and wellness through exceptional customer service. Lead a dedicated team and shape the future of customer experience in the health industry!

• Perm
• With 3 years of lease management experience in processing backend leasing documentation/managing high volume document experience added advantage
• Strong admin working in legal/law firm processing contracts/processing loan application in the bank are welcome to apply.

Job Description

• Manage and administer leases in a portfolio of Office/ Logistic properties
• Responsible for management of leases which includes preparing and checking lease documents, checking and activation of contracts, preparing and maintaining tenancy schedule
• Responsible for lease documentation, audit checks on leases and tenants, arrears management, tenant and other related lease management functions
• Enter information and data into the system and maintain the database, as well as monitor the status of lease documents
• Execute the arrears management process in collecting payments from tenants of a portfolio of properties, prepare arrears report on a regular interval
• In charge of tracking security deposit, monitor submission of gross sales turnover reports and audited sales reports by tenants and adjustment of audited sales
• Covering of administrative duties

• Possess a Diploma in relevant courses
• Minimum 3 years of relevant experience
• Strong admin that does contracts and work in legal/law firm will have added advantage
• Possess retail backend leasing processing background will have added advantage
• Proficiency in Microsoft Word and Excel are essential
• Experience in SAP will be an added advantage
• You should be meticulous, diligent, a team player, independent and process initiative. Other key attributes include excellent communication and interpersonal skills

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd
Registration Number: R23118389
EA: 21C0661

• Permanent position
• Variable Bonus
• Hybrid

Do our values speak to you?

If you see yourself enjoying working as a member of Upskills, then check out below!

RESPONSIBILITIES

• Be part of the full spectrum of HR and Admin functions.

• Handle staff orientations & administration of employee benefits, Work Pass Application

• Supporting in the planning of company events or employee engagement activities

• Assisting in creating content to support different business requirements (e.g., newsletters, blog posts (Communities and connections), PowerPoint presentations, web marketing, etc.)

• Being the creative thinker, generating ideas, and creating articles that add value to our proposition, and appeal to potential and existing clients.

• • Majoring in Human Resources, Mass Comm, Media & Communication, Marketing, Journalism, or Business-Related fields
  • Good time management and communication skills.• Excellent interpersonal skills and a positive mindset• Able to organize own work schedule and prioritize tasks to meet tight deadlines.• Able to maintain strict confidentiality.• Able to commit for a period of 3 - 6 months

This job position is suitable for individuals who are constant learners, problem solvers and multi-taskers. Candidates who thrive in a fast-paced environment, steps up to face challenges, and are able to deliver results, are welcome to apply. We are looking for candidates who are interested in doing Implementation and Operation for Cloud Infrastructure.  

Responsibilities  

• Responsible for Implementing and/or Maintaining cloud infrastructure in AWS, Azure and Google Cloud for Xtremax Customer  
• Provide support related to customer issue with the Cloud Infrastructure.  
• Work closely with IT security to monitor privacy and develop incident-response procedures

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Has minimum 2 years experience working with AWS services and architecture.
• Proven experience in:
  Writing infrastructure code using Terraform.
  Site Reliability Engineering practices and incident management.
  Building and managing both Windows and Linux servers in cloud environments.
  Managing Kubernetes clusters in production environments.
• Strong scripting and automation skills (e.g., Python, Bash and PowerShell).
• Familiarity with CI/CD pipelines and version control systems (e.g., Git).
• Excellent problem-solving and troubleshooting skills.
• Strong communication and collaboration skills.

Preferred Qualifications:

• AWS Certified (AWS Solutions Architect, AWS SysOps Engineer).
• Experience with other cloud providers (e.g., Azure, Google Cloud Platform).
• Knowledge of other Infrastructure as Code tools (e.g., Terraform, Terragrunt).
• Familiarity with containerization technologies other than Kubernetes (e.g., Docker).

Our client is a global independent trustee with a presence in more than 18 locations. They are seeking an Assistant Manager/Manager - Trust Administration in the Singapore branch.

Main Responsibilities

• To deal with the day-to-day administration of a varied and complex portfolio of trust and company structures, and to maintain a wide knowledge and understanding of company and trust administration generally, including money laundering, compliance, and relevant legislation.
• Work closely with the Head of Trust Services and Business Development Director with the onboarding of new business within the Group.
• To ensure tasks are completed to the highest possible standards, within the agreed timescales and that the objectives of the Group are fulfilled.
• To nurture, develop, and grow the trust officers and senior trust officers in the team
• To consider the views, development, and strengths of all team members before decision-making.
• To develop close working relationships with relevant clients and contacts and to strengthen key relationships through regular contact. To seek to provide innovative and practical answers to client queries, being alert to both commercial concerns and technical accuracy. To ensure absolute compliance with KYC procedures to maintain knowledge of the client's business.
• To ensure billing and debt collection is carried out effectively and on time.
• To be alert to new business opportunities to maintain a broad general knowledge of issues affecting the offshore industry, and be able to apply this knowledge in developing new and existing business.
• To attend marketing events and seminars organized by intermediaries, whenever appropriate and possible.
• To support the company’s strategy, demonstrating the ability to generate innovative operational ideas and constructively challenge the status quo.
• And any other such duties that might be reasonably required for this role.

QUALIFICATIONS REQUIRED

• An enhanced level of technical knowledge to include more complex areas of trust & corporate products, investments, accounting and tax law, legislation, and regulation. This includes Discretionary Trust, Reserved Power Trust, Revocable/Irrevocable Trust, Private Trust Company (PTC), Employee Benefit Trust (EBT)/Employee Share Option Trust (ESOP) etc.
• Relevant professional qualification (ACCA, ICSA, or STEP preferred) together with a minimum of five years of relevant experience in the trust industry at the management level.
• Excellent organizational and client management skills, together with full knowledge of current company and trust legislation, and the local regulatory environment. This includes a high level of awareness of risk factors and compliance procedures.
• Professional manner with the ability to relate to persons at all levels, and to identify client's needs, responding to these quickly and effectively.
• Excellent people management skills including a high level of integrity, excellent written and oral communication skills, and the ability to multi-task.
• Good time management skills, together with a thorough understanding of client files. In addition, the post holder should have a strong appreciation of the importance of financial markets issues.
• Good interpersonal skills, with the flexibility to attend after-hours functions where relevant.
• Thorough knowledge and understanding of the company’s strategy, procedures and policies, compliance, and technical issues to enable you to act as a role model for peer group and junior staff.
• The ability to communicate in Mandarin with Chinese-speaking clients is preferred.

Please send your CV to [email protected] for consideration.

EA Licence number: 22S1169

Registration ID: R22109157

Responsibilities

• Perform KYC due diligence for new and existing corporate clients on a timely basis
• Review information and documentation in respect of AML/KYC/CDD process to ensure relevance and completeness of KYC information
• Review client profiles prior to account opening and ensure compliance with MAS Notice 626 guidelines and relevant regulations
• Analyze AML risks associated with the client from a technical perspective, identify and escalate potential risks/ operational issues accordingly
• Provide advisory on AML matters and conduct AML-related training
• Any work required to be carried out for holding the above Position in the Department subject to business needs, internal policies and procedures
• Review and clearance of alerts, eg. Alerts relating to sanctions, adverse news

Requirements

• Recognised bachelor degree or above , preferably in Business
• At least 2 years of relevant experience in handling KYC periodic reviews of corporate entity customers
• Strong communication skills
• Sound knowledge and understanding of the regulatory landscape in Singapore
• Sound process review/risk assessment skills with an understanding of risks and impacts in the banking environment
• Ability to multi-task and meet deadlines against a high volume work schedule

We apologize that only shortlisted candidates will be contacted. Thank you

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R22106437 (TEOH KAI HUI)