WorldQuant develops and deploys systematic financial strategies across a broad range of asset classes and global markets. We seek to produce high-quality predictive signals (alphas) through our proprietary research platform to employ financial strategies focused on market inefficiencies. Our teams work collaboratively to drive the production of alphas and financial strategies – the foundation of a balanced, global investment platform.

WorldQuant is built on a culture that pairs academic sensibility with accountability for results. Employees are encouraged to think openly about problems, balancing intellectualism and practicality. Excellent ideas come from anyone, anywhere. Employees are encouraged to challenge conventional thinking and possess an attitude of continuous improvement.

Our goal is to hire the best and the brightest. We value intellectual horsepower first and foremost, and people who demonstrate an outstanding talent. There is no roadmap to future success, so we need people who can help us build it.

The Role:

• We are seeking candidates with quantitative portfolio management experience and intimate knowledge of systematic strategies

Job Responsibilities (include, but not limited to the following)

• Develop systematic strategies that use statistical signals associated with various market inefficiencies applied to a broad variety of asset classes including global equities and/or ETFs, futures, currencies and options
• Lead, manage and grow quantitative investment portfolio
• Contribute to broader firm research and strategic initiatives

What You’ll Bring:

• 2+ years’ experience in developing systematic strategies including a verifiable track record with positive PnL and Sharpe
• Strong programming skills in mainstream quant programming languages, such as Python and C++

The Book Portfolio Manager Opportunity:

• Transparent and formula-based compensation
• Opportunities to contribute to other research and strategy initiatives
• Access to WorldQuant’s alpha pool, portfolio management tools and innovative technology platforms
• Access to a deep and broad menu of datasets supported by a dedicated data team
• Cross-asset execution led by a multi-regional trading team
• Participation in internal research conferences and forums
• Autonomy to build your own strategies along with several opportunities for collaboration and mentorship
• Access to AI and Machine Learning opportunities applied to financial markets

• Good knowledge and hands on experience working with software and hardware systems in the area of:
  • IP CCTV System
  • Perimeter Protection System (PPS)
  • Physical Security Information Management System (PSIM)
  • Video Management System (VMS)
  • Audiovisual System
• Analyze, plan, implementation (network, system, infra, applications), testing, and management of a state-of-the-art integrated perimeter, video surveillance and video analytics security system.
• Work closely with team members to meet client’s service delivery level agreement
• Able to work and coordinates with contractors and clients
• Works with partners to diagnose and rectify technical issues as well as support preventive and corrective maintenance
• Understands technical documentation, installation manuals, system drawings etc.
• Able to read and orientate construction drawing, floor plan, etc.
• Continuously looking to improve processes as well as introduce new technologies for better security and greater customer satisfaction
• Proficient in electrical power and good knowledge on power cabling works for on-site works
• Understands technical documentation, manuals, as-built system drawings etc.
• Works independently without supervision and communicates well with team members, partners, and clients
• Assists maintenance team to ensure System Availability and Reliability meets customers’ requirement
• Carries out any other technical related duties that may be required
• With knowledge on construction site safety and regulatory requirements
• Diploma in Information Technology, Electrical / Electronic, Information Systems or equivalent discipline
• 1-3 years of relevant experience in security surveillance hardware and software administration, configuration, and troubleshooting
• Positive work attitude, self-motivated, creative, and resourceful with a customer first mind set
• Independent, hardworking, and able to work under pressure
• Able to handle emergency situations outside of normal work hours when required
• Good inter-personal, organizational, problem solving and teamwork skills.

Job Description

Responsibilities

• Attend to clients’ enquiries on account-related, trading-related matters via various channels.
• Ensure a smooth end-to-end client experience to drive clients’ retention and satisfaction.
• Facilitate the proper execution of trades for clients in an accurate and timely manner.
• Perform other dealing functions such as assessing risk and preparing trade reports.
• UAT cases
• Support multiple key projects such as onboarding of new products, platform development, and other deliverables.
• Assist in any other ad-hoc tasks as assigned.
• Shift work is required.

Competence Requirements

• Strong communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Excellent problem-solving skills and attention to detail
• Proficiency in using customer service software and tools
• Knowledge of products and services offered by the company
• Relevant CMFAS papers (for license application)
• Experience in equities, options and futures products' entire trade cycle
• Knowledge of Structured Products and Fixed Income will be a plus

The main objective of the department is to assist the General Manager and Acting General Manager in the management of Singapore Branch office, Asia-Oceania Chief Regional Officer’s office, and subsidiaries of its business-related activities, as well as to support our Senior Executives in the Environmental Energy Group in our Head Office in Tokyo.

In doing so, you will be required to lead the team, collaborate deeply with our colleagues in our Head Office in Tokyo, the branch offices in the Asia-Oceania region and other regions, as well as our group companies in Singapore and in the Asia-Oceania region. Building and developing networks with the customers, the local counterparts and government authorities where necessary. You are expected to explore business opportunities in relation to conventional fuel business such as petroleum trading and marketing, review and develop next generation fuel supply chain business model to deliver conventional fuel, low carbon fuel and zero carbon fuel to the users in Singapore and other Asia-Oceania countries; as well as business opportunities in hydrogen and carbon credit field in the region. The position is expected to design, propose and create new and sustainable businesses for the Company. The roles include but not limited to the followings:

· To oversee and manage activities of the Petroleum Trading & Marketing team, Low Carbon Fuel Business Development team and Hydrogen team in Environmental Energy Business Department.

· Based on each business situation of Environmental Energy Group’s subsidiaries, group companies in Singapore, and the branch offices in the Asia-Oceania region, assist to define business strategies, reach a consensus with Tokyo HQ and CRO office, and support the activities of those frontline group companies and the branch offices.

· Leveraging Singapore’s unique political/business environment, create new business models which are aligned with the Company’s direction and Environmental Energy Group’s business strategies.

· To analyze information and reports to identify global and local market trends, as well as new destinations and growth opportunities in next generation fuel, hydrogen, carbon credit and its relevant business industries in Singapore and Asia-Oceania region.

· Establish strong relationships with existing and prospective business partners, consultants, bankers, etc. in Singapore and Asia-Oceania region for potential business opportunities/advancement and gathering of market intelligence.

· To lead and manage good interactions with diverse groups of stakeholders, with the objective of forming possible business partnerships and commercializing projects.

· To guide, train, develop and motivate a diverse group of team members and communicating in English & Japanese for effective team management.

Job Requirements

· Minimum Bachelor’s Degree or equivalent in Business Management or equivalent.

· Skills, expertise and experiences to research, develop and deploy new business in relation to Energy business, especially for petroleum and biofuel including trading & marketing and logistics for transport and storage, as well as hydrogen and carbon credit.

· Strong Knowledge on investment and project finance practice.

· Well-versed on sustainable solutions, ESG and SDGs.

· High proficiency in Japanese and English (listening, speaking and writing) to communicate effectively through phone calls, video conference, emails and/or meetings with Tokyo HQ, Mitsubishi Corporation’s group companies and/or local and/or Japanese staff.

· Skills to prepare effective presentation materials both in Japanese and English, in order to communicate effectively with customers and/or for internal approval.

· Cross cultural efficacy to facilitate effective communication with Tokyo HQ, subsidiaries and department staff in Singapore and Asia-Oceania region.

· More than 10 years’ experience in abovementioned requirements.

JOB SUMMARY

• The Business Planning Manager will be responsible to work with the Global Head, Strategic Advisory & Solutions (SAS) to drive business performance and results through: 1) Corporate Planning & business strategy execution, 2) Sales enablement, 3) People agenda, 4) Content, Marketing and Communication, 5) Project management. He will support the 4 SAS teams: Capital Structure and Rating Advisory, Transition Finance, Islamic Banking and RMBI Internationalisation. He will join the Strategic Advisory & Solutions Management Team as a permanent member. The Business Planning Manager will work closely with the various SAS Global Heads and teams, Finance, HR, CABM and COO teams as well as the other CIB Chief of Staff teams.

RESPONSIBILITIES

Strategy

• Work with Global Leads to define annually their respective business strategic priorities, manage synergies and translate the priorities into strategic initiatives.
• Help organise and support annual or ad hoc strategy days to plan annual strategy and plans.
• Coordinate the preparation of Corporate Plans across SAS along with Finance.
• Help prepare each team’s scorecards (metrics and targets) including P&L contribution, quantity and quality of client engagements, content production / marketing and risk and governance.
• Work with Finance to produce monthly financial performance MI for each team (incl. reconciliation when required), as well as a consolidated $ income contribution from SAS.
• Analyse P&L and balance sheet performance. Carryout periodic portfolio trend analysis (Rate cut/hike, RWA as and when required etc). Lead client wise revenue analysis.
• Support segment and country review packs and business performance reviews.
• Support teams to go after the right set of target clients – leveraging CIB client account plan analysis (including share of wallet) and coordinating cross-team priorities.
• Manage regular pipeline meetings (materials, actions and notes). Ensure pipeline is up to date and reflects an accurate picture of business momentum.
• Support strategic presentations / papers, and various ad-hoc analysis / updates for presentations to internal stakeholders.
• Manage cost budget, tracking and monitoring across SAS (including cost centers).

Business

• Support the creation, curation and distribution of content produced by each team (material and videos). This includes curating, driving adoption and tracking the use of CIB Content Platform (Seismic) and working closely with the CRMx team to continue to enhance the platform as needed.
• Provide regular content for media engagement / interviews.
• Develop / Manage annual marketing and communication plan – with CABM (includes Interviews, Events)
• Explore collaboration with WRB: Marketing + visibility in SAS more broadly
• Support Award nominations submissions as required (Islamic Banking, RMBI).
• Support annual SAS client survey.
• Coordinate SAS training programme including regular sessions on evolving trends (Transition, Islamic, RMB, Sectors).
• Manage CRMx access request approvals (for CC and non-CC staff) and support/ approve CRM static data maintenance, i.e. change in client segment, client group tagging, RM changes and group creation.
• Coordinate with CRMx Program Leadership on product roadmap delivery schedules and be familiar with the capabilities, to assist and aid in the go-live launches (as appropriate.)

Processes

• Lead global initiatives which will help SAS to scale, in particular: 1) Use of Acuity resources for research, data consolidation, etc, 2) Use of Williams Lea for material production, 3) Use of AI.
• Represent SAS for the execution and tracking of initiatives led outside SAS (e.g. CRMx / Sales Enablement, Client Strategy, etc).
• Lead specific initiatives as and when relevant.

People & Talent

• Define with Global SAS Head a plan and set of initiatives to deliver against HR objectives and initiatives.
• Support Diversity and Inclusion initiatives & targets.
• Support various teams’ scorecard design and tracking – in line with SAS strategy and priorities.
• Support the annual P3 process (compensation, bonus, promotions, etc).
• Track headcount and review consistent use of Job Families (in particular, for new employees).
• Oversee the IG/ Internship/ Apprenticeship/ Short Term Assignments (STAs) programmes (requests, allocation, coordination of rotations, post programme hiring, etc).
• Support and coordinate training offering for the team (

Risk Management

• Support Risk & Control topics (e.g. PPG, COI, etc) as relevant.
• Support SAS Conduct Plan and annual It Matters cycle.

Governance

• Manage SAS Management Team meetings (agenda, actions) as a permanent member of the MT
• Support Saadiq Management Group (SMG) meetings (2x per year)
• Ensure all Global Heads have the required sources of authority and delegations (GDAM, etc).
• Execute on any required approvals as per the authority delegated from Global SAS Head.
• Act as delegate for Global SAS Head for committees as needed.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Global Head, Capital Structure & Rating Advisory
• Global Head, Transition Finance
• Global Head, Islamic Banking
• Global Head, RMBI Advisory
• CIB Chief of Staff teams
• CSO team
• Key functional partners (Finance, HR, CABM, Risk, Compliance, etc)

Our Ideal Candidate

• 5+ years in business / functional experience.
• Creative, confident and professional person with high-levels of drive, ambition and enthusiasm.
• Excellent attention to detail whilst maintaining the focus on ‘the big picture’.
• Strong interpersonal skills; Ability to handle interactions at all other levels of the organisation.
• Ability to manage numerous initiatives/ deliverables in parallel and deliver in a timely fashion.
• Strong presentation and communication skills.
• Good analytical skills.
• Systematic, organized, focused and collaborative approach to work.

Role Specific Technical Competencies

• Business Acumen
• Problem solving/ Business Analytics
• Leadership, communication, senior stakeholders’ management
• Project Management leadership
• Risk Management/ Organisational Governance

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

About the job

A government agency is looking for an experienced Data Analyst to join their team.

Your new company

As a Data Analyst, you will process and analyzes data to identify trends and early indicators of potential incidents that could affect the resilience and cybersecurity. You will also be responsible for analyzing and identifying potential cybersecurity threats by applying data analytics and threat-hunting techniques to big data. You will collaborate closely with cybersecurity counterparts to proactively trigger intervention actions based on the identified potential cyber threats.

Your new role

As the Data Analyst, you will be responsible for:

• Data Collection, Data Analysis, Data Visualization to identify trends and patterns

• Develop and validate hypotheses for threat hunting

• Generate insights and provide supporting evidence through Big Data Analytics for informed decision-making

• Assemble and disseminate intelligence to peers for swift intervention actions

• Data Management to ensure that data is stored securely and efficiently, following best practices and compliance regulations

• Continuously improving data processes and methodologies to enhance the quality and efficiency of data analysis

• Communicate concepts and findings in reports and presentations for senior stakeholders

What you need

• Bachelor’s degree in Computer Science/ Data Science and Analytics or equivalent

• 1+ year of experience in working with databases and big data analytics using Hadoop, Hive, and Spark, along with the ability to write complex SQL queries

• Knowledge of cybersecurity principles and their practical application (computer networking, network security, or system security); cybersecurity certifications are highly desirable

• Practical application experience with statistical methods and concepts such as regression, properties of distributions, statistical tests, and their appropriate usage

What you'll get in return

In return, you'll be part of an organization that values its employees. You’ll be rewarded with:

• structured career growth and plenty of developmental opportunities

• Hybrid and stable working environment

What you need to do now

If you're interested in this role, click 'apply now' or for more information and a confidential discussion on this role or to find out about more opportunities in Technology contact Jo Synn Tan or email [email protected] Referrals are welcome.

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse background to apply.

EA Reg Number: R22107752

EA License Number: 07C3924 | Company Registration No: 200609504D

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a group of Management Associate (Corporate/ Business) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Junior/ Entry (No experience required - Training Provided)
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar MRT station)

Job Duties:

• This role will gain hands-on experience and knowledge of all areas of the business by being assigned to different departments, before being placed in a suitable role permanently.
• The purpose of the program is to provide the employee with a comprehensive understanding of the business.
• To participate in business negotiations and building of relationships with core clients and vendors.
• Assist the directors with the execution on various key business decisions.
• High-performing individuals can take a fast-track route to a leadership position.
• There is a possibility to be involved with regional growth or other businesses within the same group.
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Degree in Business Administration of Management
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

• Good knowledge and hands on experience working with software and hardware systems in the area of:
  • IP CCTV System
  • Perimeter Protection System (PPS)
  • Physical Security Information Management System (PSIM)
  • Video Management System (VMS)
  • Audiovisual System
• Analyze, plan, implementation (network, system, infra, applications), testing, and management of a state-of-the-art integrated perimeter, video surveillance and video analytics security system.
• Work closely with team members to meet client’s service delivery level agreement
• Able to work and coordinates with contractors and clients
• Works with partners to diagnose and rectify technical issues as well as support preventive and corrective maintenance
• Understands technical documentation, installation manuals, system drawings etc.
• Able to read and orientate construction drawing, floor plan, etc.
• Continuously looking to improve processes as well as introduce new technologies for better security and greater customer satisfaction
• Proficient in electrical power and good knowledge on power cabling works for on-site works
• Understands technical documentation, manuals, as-built system drawings etc.
• Works independently without supervision and communicates well with team members, partners, and clients
• Assists maintenance team to ensure System Availability and Reliability meets customers’ requirement
• Carries out any other technical related duties that may be required
• With knowledge on construction site safety and regulatory requirements
• Diploma in Information Technology, Electrical / Electronic, Information Systems or equivalent discipline
• 1-3 years of relevant experience in security surveillance hardware and software administration, configuration, and troubleshooting
• Positive work attitude, self-motivated, creative, and resourceful with a customer first mind set
• Independent, hardworking, and able to work under pressure
• Able to handle emergency situations outside of normal work hours when required
• Good inter-personal, organizational, problem solving and teamwork skills.

Experience: 5 years to 9 years

Roles & Responsibilities:

· Collaborate with stakeholders to elicit, document, and prioritize business requirements related to payment systems.

· Analyse and translate business needs into functional and technical specifications.

· Work closely with development teams to design and implement File conversion requirements using the mapping specifications.

· Act as the primary liaison between business units, IT teams, and external vendors to ensure alignment and clear communication.

· Support User Acceptance Testing (UAT) by preparing test cases, validating results, and ensuring defects are resolved.

· Make changes to ANSI x12 and EDIFACT map

· Ensure delivered solutions align with business objectives and user expectation

· Conduct workshops and presentations to gather feedback and validate requirements.

· Build and maintain strong relationships with key stakeholders to foster trust and collaboration.

· Encourage a collaborative and inclusive work environment that promotes knowledge sharing and teamwork.

Mandatory Skills:

· Knowledge of ISO 20022 messaging standards.

· Knowledge of Boomi Integrations

Knowledge of APAC Payment types

Requirements

· Bachelor’s degree in business administration, Finance, Computer Science, or a related field.

· Minimum 5+ years of experience as a Business Analyst, preferably in the payment banking domain and Industry Standards ANSI X12, EDIFACT

· Strong knowledge of payment systems, including TT, FAST. GIRO and other digital payment solutions.

· Proficiency in tools like JIRA, Confluence, MS Office, and process modelling software.

· Handson Experience in Communication Protocols AS2, FTP, FTPS, SFTP, HTTP, FSA etc.

· Handson and minimum 5 years’ experience in EDI Software’s like Sterling Integrators, GHX, SAP, Dell Boomi.

· Good Knowledge in Prototyping Tools Axure RP 8, Balsamiq and IO Draw with Mapping Tools SI Map Editors (8.0)

· Experience with agile and waterfall project management methodologies.

We regret to inform that only shortlisted candidates will be notified.

EVO Outsourcing Solutions Pte. Ltd

• RCB No. 202233837K

• Leading Global Executive Search & Leadership Advisory firm
• Performance driven, team-based, learning centric work culture
• Attractive compensation scheme to reward high performance

Company Profile

Founded in 1992, LINCOLN is an international Talent Advisory firm with expertise to offer Talents and Clients in the areas of Executive Search, Leadership Advisory and Executive Interim Management solutions, globally through 8 offices across Europe and Asia.

Our mission as Talent Partner is to support Clients and Talents throughout their professional life cycles.

Given the comprehensive industry knowledge of our Executive Search Consultants/Recruiter, coupled with our "Talent Approach” with the personal touch and professional experience, we will tailor our HR consultative advice to support our network of Clients and Talents throughout the entire career phase.

Industry/Sector Focus: Energy, Chemical/Life Sciences, Technology, Consumer, Financial Services/HR/Legal

Your responsibilities and tasks will include:

• Generate new business opportunities and new senior executive level contacts
• Develop long-term and trusted relationships with clients/candidates by attaining a comprehensive and in-depth knowledge of the organization, its culture and resourcing requirements
• Building your ongoing market knowledge, network and expertise
• Manage senior executive candidates’ expectations including managing the interview process, salary negotiations and talent management
• Contribute to develop synergies with other Lincoln offices in Asia & Europe

Who are we looking for?

We are looking for smart, energetic, passionate and driven individuals with high level of drive to succeed.

Here are some attributes and behaviors we are looking for:

• Excellent communication and interpersonal skills
• Strong motivation to overcome daily challenges
• Energetic, positive and fun personality
• Ability to thrive in a fast-paced and performance-driven environment
• Fluent in English and Mandarin (written and spoken)
• Previous experience executive search/recruitment is a plus.

Job Description

• Providing daily secretarial and administrative support.
• Assisting with the preparation of legal documents.
• Organizing and filing court documents via e-Litigation.
• Handling incoming calls, correspondences, and confidential documents.
• Assisting in drafting of correspondences.
• Managing calendars, hearings, meetings, and appointments.
• Assisting lawyer in handling client’s enquiries.
• Data entry, filing, photocopying, faxing, and binding of documents.
• Preparing invoices.
• Completing and submitting claims.

Requirements:

• Minimum diploma qualification.
• A team player with a meticulous eye for detail, strong sense of responsibility, and initiative.
• Excellent communication skills, both written and verbal.
• Strong organizational and interpersonal skills.
• Proficiency in Microsoft Office applications.
• Hard-working, committed, and able to multi-task effectively.
• At least two (2) years of experience in administrative, clerical, or secretarial roles.
• Knowledge of e-filing is an advantage.

Interested applicants, please send in your updated resume (with your expected salary) to [email protected].

Job Summary

NAVTOR is a world-leading software development company dedicated to creating innovative solutions tailored for the maritime industry. With a commitment to excellence and a focus on cutting-edge technology, NAVTOR has established itself as a trusted partner serving the global maritime industry. The company boasts a strong market share, which it has achieved through its unwavering dedication to high-quality e-Navigation solutions.

We are seeking a capable Customer Success Manager to join our team in Singapore to fostering strong relationships with clients, driving user adoption, and helping customers achieve measurable value from our products and services. The successful candidate will be primarily responsible for ensuring the success and satisfaction of customers using NAVTOR's NavFleet and Digital Logbooksolutions.

Core Accountabilities:

• Serve as the primary point of contact for NavFleet and performance-related clients in the APAC region.
• Build and maintain strong relationships with key stakeholders at all levels.
• Conduct regular check-ins and performance reviews with clients to ensure satisfaction and goal alignment.
• Guide customers through onboarding and ensure seamless implementation of NavFleet and Digital Logbooks solutions.
• Provide training sessions to maximize user engagement and product utilization both externally and internally.
• Collaborate with clients to understand their operational challenges and provide tailored recommendations.
• Act as the voice of the customer, providing feedback to internal teams for product improvements.
• Work closely with Sales, Product, and Support teams to ensure a unified approach to customer success.
• Assist in upselling and cross-selling initiatives by identifying opportunities for additional value.

Role Requirements:

• Bachelor’s degree in Maritime Studies, Engineering, Business Administration, or related fields is a plus
• Previous experience in customer success, account management, or a similar role, ideally within the maritime or technology industry is a plus
• Familiarity with maritime fleet management, performance optimization tools, or similar digital solutions
• Strong analytical skills with the ability to interpret complex data and provide actionable insights
• Excellent interpersonal and communication skills.
• Strong problem-solving ability with a customer-first mindset
• Highly organized and proactive, with the ability to manage multiple accounts and priorities
• Knowledge of the APAC maritime market is a plus
• Willingness to travel occasionally for client meetings, training, and industry events

If you deem yourself suited for this role, please don't hesitate to apply and send in your resume/CV and our HR Team will reach out to you. We regret to informt that only shortlisted candidates will be notified.

Experience: 6 to 10 years

· Develop and maintain programs including systems, policies, and resources to support cross-issue commercial priorities.

· Identify, investigate, monitor, assess and clearly communicate emerging risks in commercial products.

· Develop and identify opportunities to improve processes, protocols and policies to mitigate risk, that are scalable and ensure compliance with applicable laws and regulations.

· Serve as primary point of contact to provide ad-hoc and regular risk investigations support on commercial products to different stakeholders in Product, Sales, Risk Control, Government Affairs, Policy, Legal and Communication teams to understand and mitigate risks.

· Work in collaboration with the rest of the team to build a strong understanding of risks and policies of Commercial Products on the platform.

· Maintain knowledge of global and regional industry trends in the advertising space and new risks to ensure organizational risks are mitigated.

Desired Skills and Experience

· Minimum 4 years of risk investigations and operational experience using Safety culture.

· Experience in and/or demonstrable knowledge of domains such as risk, payments, ecommerce, product risk, and/or online advertising.

· Experience conducting complex analyses and translating the results into recommendations.

· Excellent analytical reasoning, problem-solving, project management, and cross-functional skills.

Preferred Qualifications:

· Experience with SQL or Python.

· Previous experience working with international partners across multiple markets and time zones.

· Experience developing and executing risk governance strategy.

We regret to inform that only shortlisted candidates will be notified.

EVO Outsourcing Solutions Pte. Ltd

• RCB No. 202233837K