Responsibilities:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in business oriented matters
• Perform vendor negotiation activities for business needs
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Job Description

Provide support for the maintenance of building and property facilities

Perform daily inspections and identify building defects

Coordinate and oversee contractors for repair and maintenance work

Propose and implement improvement projects

Respond to customer and internal stakeholder requests and feedback

Skill Sets

Proficient in subcontractor and internal stakeholder management

Problem-solving abilities with a positive, resourceful, and proactive attitude

Possession of Fire Safety Manager Certificate or Supervise Construction Work for WSH (BCSS) is a plus

Education / Experience

Diploma in Building or Facility Management or related field

Minimum 2 years of relevant work experience

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Adelphe Peok
Reg No. R1981957
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

1-month Completion Bonus

Working Days/Hours:

Monday to Thursday: 8.30 am to 6 pm

Friday: 8:30 am to 5:30 pm

Responsibilities:

• Generate invoice.
• Verify accuracy of bills and obtain approval before sending out, especially on non-standard items, interest charges, arrears payment, failed Giro deduction.
• Ensure billings are done on time, to prevent backlogs and incurring bad debts that needs to be written off.
• Perform routine internal / manual / billing system compliance checks as well as on payment receivables using advanced excel formulas.
• Perform immediate corrective actions on billing errors through comms to the public.
• Oversee cases with arrears.
• Monitor payment and prepare bills for late payment interest and prepare report using data visualisation tools.
• Keep records of conversations with tenants for fees not collected within the stipulated timeframe.
• Call to hasten/ clarify on late payments.
• Prepare invoicing for ad hoc billing scenarios.
• Offset payment against individual invoices for accurate arrears tracking.
• Establish arrangements with banks on Giro payment reports, failed deduction etc.
• Ensure write off process is adhered to.
• Track arrears till closure according to guidelines established.

Requirements:

• Singaporean
• Diploma in Accounting, Business or similar fields
• Proficient in Microsoft Excel, Word, Powerpoint, Power BI.
• Good data analytic skill such as maintaining data, gathering data from primary and secondary sources, identifying, analyzing and interpreting trends from the data.
• Possess good verbal and written communication skills.
• Good team player and stakeholder management skills.
• Proactive in problem solving and adaptable in dealing with different situations.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

OUE Restaurants is launching an exciting nightlife and culinary destination in the 4th quarter of 2023, and we are building a team of like-minded individuals who believe in creating experiences and meaningful connections (as much as we do).

Located in the heart of the Central Business District of Singapore and perched at the roof-top of one of the city’s iconic skyscrapers, the venue will present 2 concepts across 3 levels and will operate from lunch time till late night.

Job Summary

The Guest Relations Senior Supervisor will be hired to be part of the Guest Relations Team. This role requires an individual who has an outgoing personality and excellent guest service skills to provide an unparalleled service experience to our exclusive VIP guests. This Guest Relations Senior Supervisor will be managing the first impressions of our guests and should perform duties assigned to the highest standards to establish and maintain relationships with VIPs and guests and encourage repeat visits.

Key Responsibilities

• Recognizing VIP and regular guests.

• Monitor and manage daily bookings and ensure reservations have been assigned to maximise seating plan.

• Ensuring CRM system is up to date with customer details and preferences.

• Continuous acquisition of new VIP guests.

• Understand each guest’s needs and preferences to provide personalized service.

• Coordinate reservation requests directly with customers and with Guest Experience Supervisor.

• Contribute to the smooth and efficient running of the guest experience journey.

• Establishes and maintains positive customer contact at the restaurant/club.

• To generate revenue while maximising existing revenue streams utilizing our active database.

• Assist the Events and Sales Manager with related duties as assigned.

• Always maintaining high grooming standards and professional appearance.

• Communicates guest’s comments to the Guest Relations Managers.

• Actively seek feedback from guests to identify areas of improvement.

• Communicates with management, Guest Relations Team & Service Team to rectify all customer needs, comments, or incidents.

• Responsible for the general upkeep of the restaurant/clubs and facilities, to ensure all VIPs and guests are being always provided the best experience.

• Identify VIP bookings and ensure that they are flagged to the operations team so that special requests and arrangements can be made by the relevant person.

• Performs all other related and compatible duties as assigned.

Requirements

• Minimum Diploma holder.

• Minimally 3 years of work experience in Hospitality, Customer Service preferred.

• Good oral and written communication skills must be fluent and literate in English for communication with stakeholders, bilingual experience preferred.

• Ability to maintain a calm composure with difficult customer interactions and customer disputes.

• In-depth experience in managing reservation.

About Us

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and exciting e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users.

Responsibilities:

- Work across internal products and operations stakeholders, as well as external merchants and creators to continually improve TikTok Shop overall product go-to-market strategy.
- Be able to understand and internalize product features, user experience, business value and market implications from a marketing perspective.
- Continually dive deep in understanding product users (ie. merchants, creators, consumers, partners, internal staff, etc.) within respective domain and region.
- Develop a deep understanding of marketing channels and content standards that can be utilized for respective domain users and continually use data to refine your approach.
- Simplify information from multi-sources by eliminating components and rearranging into a market-facing story through content visualization approaches with a multi-disciplinary team.

Qualifications:

- At least 7+ years in a product marketing role; Preferred experiences within an E-commerce business or consumer technology company.
- Must be comfortable with story building and telling by wrapping up complex context into various formats of compelling content.
- Ability to function, adapt and succeed in a constantly changing, fast paced environment; ability to respond positively and calmly to shifting priorities, demands and timelines.
- Excellent communication, cooperation and project management skills; willingness to learn, ability to question the norm and the character to thrive in ambiguous but fast paced environments.
- Strong command of both English and local language (both verbal and written).

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Perform Digital IC Verification and maintain verification environment for module and SOC level using UVM methodology.
• Create and debug test cases and Verification IP and write and review verification plan.
• Carry out assertion-based verification and code coverage analysis on module and SOC level.

Requirements:

• Degree in Electrical/Electronic Engineering
• At least 5 years of digital IC verification experience from design to tape-out
• Good understanding of system Verilog and UVM verification methodology
• Knowledge in connectivity technology and C programming language.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Working days: Mon - Fri (8.30am - 6pm) (Work Overtime)

Work location: Novena / Clarke Quay

Salary: $3,000/month

Contract: Till December 2024 - Yearly Renewable

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• Singaporean
• Have an excellent communication skills | Microsoft Excel | Site Visit
• Prior working experience in Customer Service/Call Centre is a big plus
• Experiences with KPI targets

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Job Summary

Support global trade organization in Greater Asia to ensure import and export supply chain operation comply with applicable custom laws and regulations.

Key Responsibilities

• Support trade compliance system process enhancement and testing
• Support Greater Asia countries in HS classification and licensing requirement
• Initiate cost saving opportunities and support Free trade agreement qualification process.
• Support system database maintenance and alignment such as HS codes, export control code, Country of origin information.
• Set up new compliance process and drive continuous improvement to existing import and export processes.
• Represent global trade in crossed functional and crossed countries projects such as AEO qualification.
• Act as a regional support to Greater Asia countries in trade operation processes as and when required.

Preferred Requirements

• Minimum Degree with 3 to 5 years of relevant working experience with exposure to international trade regulations
• Team player and able to work cross functionally
• Attention to details and conscientious to problem solving
• Able to work independently with minimum supervision
• Good communication skills with ability to influence stakeholders
• Knowledgeable on use of Microsoft software such as Excel, PowerPoints, Words, etc
• SAP ERP and GTS knowledge an advantage

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

Regional Customer Director

Customer Solutions and Innovation (CSI) is a DHL's cross divisional commercial and innovation unit. We are responsible for managing DHL's largest and most strategically important customers. In a very competitive market, CSI work with our Business Units colleagues and provide value beyond what the customers expect, building stronger ties with Customer key decision makers. We focus on understanding our customer business and industry challenges and applying proven DHL solutions.

Role Purpose:

Drive sustained profitable growth for DHL by building customer value through strong relationships, cross-BU customer management, Sector approach and Innovation. The Regional Customer Director supports the Global Customer Director in the respective region.

1. PRE-SALES

In the respective Region, the Regional Customer Director (RCD) supports the Global Customer Director (GCD):

1a. Strategic account planning

• Provide input to Customer Development Plan, ensure buy-in within DHL for own region, and execute regional actions
• Identify long run prospects, game changing initiatives, innovation and eCommerce agenda in respective region
• Gather intelligence from internal & external sources to understand the customer (e.g. strategies, operational and procurement culture, supply chain maps including intelligence on ops, specs, incumbents, contracts, etc.)
• Conduct strategic customer dialogues with regional decision makers to identify customer's business objectives and supply chain requirements and challenges

1b. Customer Relationship Development

• Identify key customer contacts and build/maintain relationships. Ensure business fit in the respective region
• Develop coach networks and network with decision makers in the region to drive DHL agenda within the customer
• Align customer and DHL agenda: early communication of future trends and customer strategies to the BUs before the opportunities come to market

1c. Opportunity/pipeline development

• Identify, assess and develop new/growth/retention/ strategic opportunities regionally
• Drive renewal of profitable business in the region
• Confirm business fit with customer
• Support or conduct opportunity assessment with relevant DHL counterparts and obtain go/no go decision from BU on these opportunities
• Manage the regional pipeline to achieve revenue/volume/GP targets

2. SALES

In the respective Region, the RCD supports the GCD for Global deals and leads for Regional deals:

2a. Preparing the Deal

• Collect customer requirements and communicate these to CSI Commercial Operations and BU teams
• Define win and pricing strategy
• Work with CSI and BU virtual team and ensure customer requirements are considered in the offer
• Undertake due diligence on solution & price
• Develop proposal, business fit and solution fit

2b. Closing the deal

• Present proposal, business fit and solution fit
• Adapt proposal and gain sign-off on changes
• Ensure common understanding of service expectations and solutions with the customer, DHL countries/region and within CSI
• Coordinate and actively engage in negotiations, gain decision maker commitment and close the deal
• Provide input to contract and ensure its sign off prior to the start of trading and in line with CSI and divisional contract approval processes/guidelines
• Gain decision maker commitment

2c. Implementing the deal

• Represent and manage customer expectations, scope changes, approval process and deal activation
• Jointly support and monitor single BU implementation

3. AFTER-SALES

In the respective Region, the RCD supports the GCD:

3a. Service delivery and performance management

• Raise service quality escalation if required in the Region

3b. Account Maintenance

• Coordinate customer communications, including contractual and T&C changes
• Act as key contact for customer in the respective region, Channel communication to BU account teams and DHL internal functions in the region
• Conduct regional QRRs and QBRs at operational / strategic levels respectively, with the objective that all meetings develop the relationship. Provide input to global QRRs/QBRs.
• Drive customer satisfaction survey (CSS) nominations, participation and follow up for her/his customer in the region.
• Partner with AR team and escalate issues with the customer as needed in the region.
• Provide input to Customer Status Update (CSU) follow up on issues and act as escalation instance in the region.

Requirement for the Role:

• Requires 8-12 years of experience in the Logistics industry, Sector or Customer
• Requires 3-5 years of commercial experience
• Minimum 2-4 years of consultative selling experience in an international context

Education / Qualification / Certification / Requirements:

• University degree
• In depth knowledge of total supply chain of particular sector
• Willing to undertake extensive international travel
• Excellent analytical and problem solving skills
• Excellent written and oral communication skills
• Effective presentation and facilitation skills
• Structured work approach
• Computer and Microsoft Office proficiency
• International exposure and cultural sensitivity
• Ability to work independently and within a team to deliver results
• Ability to lead and influence without formal authority
• Ability to adapt and perform under changing and uncertain conditions
• Ability to lead and influence in an informal DHL matrix structure
• Excellent business English, written and oral

Sales Executive x 2 (Freight forwarding)

5 days, 9am- 5.30pm

Address: UE Square Singapore 239920 (Fort Canning)

Salary: up to $5000 + Transport allowance + $120 phone allowance + Uncapped Commission

Job scope:

• Improve company’s market position and achieve financial growth
• Meet and exceed objectives through the development of new businesses, coordination of Business Development shipments and existing business penetration
• Identify target customers, initiate own sales calls, pursue them and ultimately convert them into clients
• Working with Finance and Indoor Sales team on payment issues and follow up on payment with clients
• Build and maintain a pipeline of business
• General profit in line with set KPIs
• Prepare sales planning, and forecasting activities
• Sourcing of rates from carriers, hauliers, offices and worldwide agents
• Interact and maintain relationship with subcontractors like carriers, coleaders and trucking companies etc
• Maintain effective teamwork with members of the Indoor Sales, Business Development team and other functional teams
• Meet and exceed objectives through the development of new businesses, coordination of Business Development shipments and existing business penetration
• Support the sales strategy set by the Head of Business Development in conjunction with the Management
• Contributes to team effort by accomplishing related results as needed
• Successfully work across teams (internal and external) to overcome challenges and achieve objectives
• To perform other duties and tasks as assigned
• Adhere to all company policies in areas of Compliance, HSSE&Q, Code of Business Conduct, Employee Handbook
• Reporting and documenting of all sales activities with company’s internal system

Requirements:

• Minimum 2-3 years of hunter sales / business development experience in freight forwarding industry
• Proven track record and good networking with carriers, coleaders and trucking companies etc

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Work Location: Central

Responsibilities:

• Review legal documentation under bilateral and syndicated credit facilities and facility letters to ensure terms and conditions are in line with credit approvals
• Accurately interpret the allowance of requested transactions based on Credit Agreement
• Examine customer’s utilisation requests relating to syndication and bilateral loan credit facilities
• Perform loan drawdowns, rollovers and collections of principal repayment and interest payment for both bilateral and syndicated loans
• Liaise with RMs for follow up on outstanding documents
• Reviewing KYC and AML duties
• Prepare swift payments for loan disbursements
• Issuance of BGs/SBLCs
• Prepare local, regulatory, and head office reports

Requirements:

• Degree holder with at least 3 years of relevant working experience in handling credit documents and loan administration
• Proficient in MS office, Outlook, Word, and Excel

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code: 23555

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

Company Profile

XT.COM Exchange was established in 2018 and registered in Seychelles. Its operating headquarters is located in Dubai. It has operation centers in Tokyo, Dubai, Seoul and other countries and regions, and its business covers the world.

XT.COM is a comprehensive trading platform that supports 100+ high-quality currencies and 300 trading pairs. It has a rich variety of transactions such as currency transactions, leveraged transactions, OTC transactions, contract transactions, and credit card purchases. Provide users with the safest, most efficient and professional digital asset investment services.

Responsibilities

● This position will oversee SEA and MENA operations

● Oversee the user growth operations, helping drive initiatives to grow our long-term business and strategic partnerships

●Identify and manage initiatives to improve operational processes and reduce operational risks.

● Monitor operational and risk metrics and escalate potential issues or anomalies

● Deliver recommendations to upper management that shape company and product strategy through coordinating in-depth market research and synthesizing findings

● Work effectively with cross-functional teams within Operations as well as Marketing.

●Collaborate with partners both internal and external to improve points of failure, resolve partner issues, document all critical processes and drive accountability/performance in line with commercials

●Troubleshoot and solve ad-hoc issues in a timely manner

● Manage the full lifecycle of operations from strategy to implementation.

Requirements:

● At least 2 year of experience in blockchain industry

● At least 10 years of experience in Fintech,reputable internet companies, Operations and/or partner management

● 3 years of management experience

● Keen understanding of financial markets (traditional finance, fintech, venture capital, etc.) and technology

●Self-motivated individual who can work with minimal supervision and thrive in a distributed and multicultural team setting

● Strong commercial and operational acumen and critical problem solving skills

●Experience in trading operations and asset custody

● Strong analytical skills to develop reporting, effectively make use of tools and other business processes to elevate operations and enable analysis of nascent industry movements

● Fluency in English, knowledge of other languages, e.g. Chinese, would be an advantage in order to liaise with stakeholders across the region

●Experience in and understanding of blockchain trading business a plus

Working at XT

● Do something meaningful; Be a part of the future of finance technology

● Fast moving, challenging and unique business problems

●International work environment and flat organisation

● Great career development opportunities in a growing company

We are Data Technology!

We are hiring an experienced Data Architect to be part of a team of diverse professionals in the organization.

We are passionate of using innovations and technology to solve business problems in ways that make a real difference to you, our customers and our distribution partners.

If you are someone who is up for an exciting and fulfilling career, come join us as the organisation evolve through a digital transformation journey to delight out customers and stakeholders !

What’s in it for you?

As a Data Architect, you are a data technology evangelist in the company who advocates technology and our data platform. You will participate in activities like presenting to Executives and Leaders on the current technology, future technology and our roadmap.

You shall oversee the governance, design, ongoing development and operations of a end-to-end Data & Analytics architecture that synergies all our data (structured and unstructured) to information that brings sense to our data consumers for their fact-based decision making and analysis.

You are instrumental in working closely with stakeholders like Business users, IT Project Managers, Infrastructure team, to maximize the value of our data platform.

Responsibilities

• Oversee the ongoing development and operations of an end-to-end Data architecture that enables fact-based decision making, ad-hoc analysis and insight generation.
• Regular review of emerging technologies to assess their relevance and viability in solving on-going information management challenges eg. Big Data, cloud computing, enterprise business metadata management and Data SOA.
• Participate in the development and maintenance of corporate data architecture, data management standards and conventions, data dictionaries and data element naming standards and conventions for multiple computing environments.
• Establish standard information architecture best practices in the context of the enterprise’s overall architecture, and consistently apply such standards to operating units and functions across the company.
• Collaborating with end users to identify needs and opportunities for improved data management and delivery.
• Research and evaluate alternative solutions and recommend the most efficient and cost effective data related solutions for improved data integrity.
• Improving and streamlining processes regarding data flow and data quality to improve data accuracy, viability and value.
• Review and approve project designs including data models and ETL.
• Prepares written reports of findings and recommendations.
• Mentoring the Data Technology team and other IT teams on technical skills.

Experiences

• 8 to 10 years in architecting and implementing Big Data platform.
• Extensive proven experience in Solution envisioning, building demonstration, estimates, proposal development, user presentations/workshop conduct.
• Hands-on experience on Big Data, Data Lake, Data Warehouse, Data Mart eg. Hadoop Hortonworks, Hive, Pig, Spark, Scalar, Netezza etc.
• Familiarity with software development lifecycles and agile methodology.
• Familiarity with process modeling, semantic modeling and data modeling.
• Expertise in SQL and databases.
• Knowledge in insurance domain is an added advantage.

Competencies

• Strong technical leadership skills with a proactive participative management style, and instill and reinforce a strong customer service and business-oriented ethic in the entire team.
• Excellent communication skills with the ability to confidently communicate (verbally and written) to all levels of the business from operational to executives.
• Strong logical thinking and problem solving skills
• An inquisitive individual who is always ask “why”, “why not” and “how can I make it better”.
• Ability to manage and work with a culturally diverse population.
• Ability to make decisions and deliver even within ambiguous situations.
• Organizational/political agility with the ability to drive large, cross-functional data management programs involving coordination with multiple stakeholders.
• Ability to abstract general principles from specifics.

Havas Media Network Singapore is looking for a Finance Planning & Analysis (FP&A) Director.

Responsibilities

• Supervise the Revenue, Compensation costs and New Business Reports in Magnitude through monthly closing process
• Supervise the preparation of the Budgeted/Forecasts of the Revenue and Compensation costs
• Working closely with the Billing team to ensure the accuracy and completeness of the Billings and Revenue
• Build strong collaboration with Operational team to supervise and optimize:

1. Media ordering timeline (before mid-month M-1) to optimize the media delivery in month M and billing timeline
2. Media rebates & Operating discount revenue (being part of the rebate rates & Operating discount discussion/negotiation)
3. In collaboration with the CFO, determine a strategy and recommendations to be shared with the Operation Management to optimize the media allocation in order to maximize the Operating discount and Rebates revenue.

• Supervise and monitor client contracts, terms & conditions, audit clauses through a client contract tracker
• Assist Account Directors to determine price proposals by maximizing the profitability of the company and help to provide pitch information
• Maintain solid financial processes for the Media perimeter
• Month-end closing process (revenue closing and revenue accruals preparation, CFO report with analysis and comments of variation vs Budget and Forecast)
• Prepare operational reports on media performance, budget variance explanations, forecasts
• Responsible for improvement of audit results both internal, external and for client audits
• Improve and optimise the systems usage and the process automation
• Perform ad-hoc projects and tasks as requested

Job Requirements

• Minimum 8-10 years of experience with supervisory role preferred, preferably in the service/ professional industry
• Has experience at an external audit firm
• Bachelor Degree in Accountancy or any equivalent/relevant degrees
• Proficient in MS Office and MS Excel
• Good verbal and written communication skills
• Well-organised with excellent time management skills, able to meet strict deadlines
• Good team player and able to work in a fast-paced dynamic environment
• Committed, highly self-motivated individual who can work independently
• Meticulous with an eye for detail
• Analytical and possess good problem-solving skills

About Havas

Founded in 1835 in Paris, France, Havas is one of the world’s largest communications groups. At Havas, we believe that companies have a key role to play in solving the biggest challenges our world faces today – and every day we strive to operate responsibly for ourselves and our stakeholders. We operate under the vision and mission to make a meaningful difference to brands, businesses, and people.

We employ 20,000 people in more than 100 countries, adopting a fully integrated model through our 60+ Havas Villages around the world – the Havas Village offers a truly unique proposition, where cross discipline teams work together, ensuring agility and a seamless experience for our clients.

About Havas Singapore

Within our Singapore Village is a network of business units including Havas Media, Arena Media, Socialyse, Red Havas, and BLKJ Havas, offering services across media, social, PR, and creative. Since 2015, we’ve had an unbroken streak of Agency of the Year (AOTY) wins across disciplines, including Integrated Marketing AOTY, Media AOTY, Specialist AOTY, and PR AOTY.

We are also committed to building a diverse culture where our people can grow, thrive, and feel that they belong. In 2023, we won Best Agency Culture (Gold) at Marketing Interactive’s Agency of the Year Awards, and are a Great Place To Work® Certified™ agency.

Here at Havas, we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

*Kindly note that only shortlisted candidates will be contacted.*

Roles & Responsibilities

• Manage one or more work streams within large, complex transformation programs specific to APAC or in connection with global initiatives, impacting multiple business lines and functions.
• Drive independently under minimal supervision the business / process / organizational improvement projects through consulting mindset, ensuring solid framing of projects and impactful execution.
• Manage projects with support from Transformation Associates as needed.
• Derive viable solutions through deep-dive analysis, problem solving, process / organization re-engineering, target operating model design and implementation.
• Present findings, pain points, recommendations and project status to Sponsors (senior management from Business and Functions) and project stakeholders.
• Enrich client satisfaction by managing client and stakeholder relationships and showing agility to adjust to changing dynamics / needs of an engagement.
• Actively contribute to team development through continuous feedback to improve the team, share best practices and actively engage in transversalities of the team.

Requirements:

• A total of 8 years of experience, of which minimum 5 years of relevant experience in Business Project Management, Transformation Programs and Process & Organization Consulting
• Minimum 3 years of working experience in banking and financial industry
• Experience in leading the design and implementation of transversal (cross-business, cross-function) business projects and/or program work streams independently or with minimal supervision.
• Experience in leading the design and implementation of Target Operating Model (business improvement / process efficiency / offshoring / regulatory) projects.
• Candidates with knowledge of Corporate Banking / Wholesale Banking products and processes
• Strong planning, organization and stakeholder management skills
• Ability to navigate the project & organizational complexities with courage, transparency and resilience.
• Ability to go into operational details, yet create a synthetic view for senior management.
• Focus on business impact and client satisfaction at all times through solid delivery of projects.

Please contact Devin at [email protected] for a confidential discussion

EA License no: 16S8066 | Reg no.: R1980261

Only successful candidates will be notified.

This HR Director is required to possess both Singapore & China HR experience. Thus, knowledge and experience in China labour law is highly crucial, as incumbent is expected to manage both Local and China HR teams.

Responsibilities

Human Resource

• Collects, consolidates and prepares all local, regional and corporate HR reports and other reports for HR planning.
• Work in collaboration with business and regional HR team to identify training needs, recommends, develop and delivers appropriate management trainings.
• Review and improve the compensation policy to the specific situations of each company and market (e.g., drives incentive schemes and improves existing).
• Monitor business process and secure the optimization of team’s resources and support the improvement of HR processes efficiency.
• Conduct salary surveys and benchmarks competitiveness of compensation and benefits in the region and develop and review salary structure.
• Provides guidance, timeline and coordinates the roll-out of Annual Performance Review exercise.
• Accountable for all HR policies and procedures, ensuring that the policies & procedures are designed, reviewed, monitored and implemented successfully.
• Provide consultation and advice to management on HR issues.
• Responsible to drive the development and implementation of the HR Business Partnering in alignment with organization’s needs.
• Works with managers to monitor and manage employee relations issues.
• Collects employee opinions and acts as bridge of communication between management and employees.
• Support HR team executes company activities such as team building activities, in house bonding projects.

Talent Acquisition

• Developing, implementing and maintaining strategies and processes to meet current and future business hiring needs, ensuring a positive experience for both internal and external candidates and stakeholders.
• Delivering key talent acquisition programs and initiatives in the region.
• Identifying areas of opportunity and continuous improvement with a focus on experience and efficiency.
• Ensuring recruitment adheres to employment laws and regulations.
• Recruit and develop talent and succession external pipelines for business-critical positions.
• Align with corporate talent acquisition on global frameworks, processes and tools.
• Coach hiring managers on the recruiting process, interview techniques, and selection criteria. Ensure managers have the tools needed to select the most qualified candidate.
• Be a subject matter expert for Talent Acquisition team in terms of sourcing channels, special job media campaigns, advanced search capabilities, pipelines.
• Work collaboratively across HR teams to achieve high synergy in talent attraction and cultivation efforts.
• Enable process enhancements to create positive experience for candidates.
• Oversee team responsible for delivery against company’s staffing goals, from identification of talent, to attracting candidates, assessment, and onboarding.

Requirements

• 10+ years of relevant experience, with at least 5 years Human Resources experience in management level, preferably in internet / ecommerce industry
• Hands-on experience on HR operations and employee development planning
• Working and practical knowledge of multiple human resource disciplines including talent acquisition, compensation practices, organizational design, performance management, employment laws, employee relations and diversity etc.
• Being highly familiar with the end-to-end recruitment process and have a good understanding of market insights and recruitment trends.
• Strong organizational skills and the ability to use independent judgment in prioritizing tasks, demonstrates the ability to solve difficult problems with effective solutions.
• Keen attention to detail, efficient and highly organized
• Excellent written and verbal communication skills in both English and Mandarin to liaise with stakeholders in China.
• Highly motivated, can work independently and deliver results in high quality.
• Positive thinking, proactive and open-minded
• Good time management, able to multi-task and can work under high pressure.
• Proficient in Mandarin and English to communicate with Chinese associates.

Responsibilities

• Handling customer enquires
• Maintaining MNC clients portfolio
• Assist department head for internal reporting and data consolidation
• Assist the Relationship Managers on credit and marketing activities such as account opening, know your customer review (KYC), prepare financial spreadsheet, input limits and transactions in GCMS, credit conditions monitoring, loan drawdown/rollover, post loan monitoring and day to day operation
• Assist the Relationship Managers with their operational and administrative work
• Any work required to be carried out for holding the above Position in the Department subject to our business needs, internal policies and procedures

Requirements

• Bachelor Degree in relevant fields
• At least 2 years of relevant experience in similar capacity will be preferred.
• Strong communication and stakeholder management skills
• Proactive, energetic, result oriented and possess good business acumen

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R22109561 (Mohammed Firdaus Bin Ellias)

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Talent Consultant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Stable Basic Salary + Attractive Incentives

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

What does a Senior Manager, Cyber Security do?

We are looking for Senior Manager, Cyber Security to join its growing Global Cyber Security organization. This is a challenging position requiring deep knowledge of security and network products and concepts. The candidate should be motivated and willing to take on challenges, able to multi-task to succeed and can work independently and with minimal oversight.

The Cybersecurity team is regionally responsible for helping the organization balance risk by aligning policies and procedures with Fiserv's business requirements. The team is responsible for the enforcement of security controls, policies and procedures, and assist different teams like disaster recovery programs, GRC (Governance, Risk and Compliance) reporting and the delivery of security services including the company’s Cyber Security program.

What You Will Do

• Manage key accounts / customers from a cybersecurity services perspective
• Lead a team to successfully support the delivery of Cyber Security projects and services for our customers by working directly with key business stakeholders and technology SMEs
• Provide Cyber security support for network security products and services (new deployments, hardware refresh/upgrades, migrations, and feature implementation)
• Support the implementation of security concerns with new and emerging technologies with particular focus on SaaS, PaaS and IaaS specifically the major Cloud providers
• Support and guide other teams in the organization on cyber security best practices, security vulnerabilities and implementation/enforcement of the compensating controls
• Assist with creating security designs and configure security Controls within the Cyber Security portfolio
• Support activities to ensure that risk and controls are in compliance with regulatory requirements and remain in line with company risk appetite
• Drive security awareness and adoption across the organization and handle other related responsibilities
• Use metrics to track security risks and awareness
• Provide expertise and knowledge of current industry trends in technology and cybersecurity risk standards to improve the security posture across the company

What You Will Need To Have

• Min. 15 years of cybersecurity and technology risk experience in a large MNC settings
• Min. 10 years of experience in identifying information security and emerging technological requirements and effective risk mitigation actions
• Possesses progressive experience in leading multiple projects in a complex international financial services organization, preferably Financial Technology
• Influential communicator capable of effectively communicating ideas and concepts within the organization, and externally with clients, auditors and suppliers and leadership
• Excellent customer management skills with min. 5 years of experience with managing large enterprise customers preferably from Financial services industry
• Min. 10 years of hands-on experience with multiple security disciplines preferred
• Preferred industry certifications are: CISM, CISSP
• Relevant professional certification, such as CISSP, CEH, CRISC, CGEIT

The firm’s continued success in ASEAN is underscored by support from its legal and professional support staff. We provide our staff with an interesting work environment, enriched with training and career development opportunities.

With exposure to the most complex legal deals and opportunities such as overseas secondments, we provide our lawyers with professional experience of the highest quality that few law firms can provide. We are also consistently one of the best paying law firms in Singapore.

We invite applications from highly motivated and committed individuals to join us in the following practice areas:

Corporate Group

• Corporate/Mergers & Acquisitions

Financial Services Group

• Banking & Finance
• Financial Services Regulatory
• Equity Capital Markets - open to fresh graduates, foreign lawyers as well as professionals who are looking for a mid-career specialty switch. Law graduates who are not admitted to practice are also welcome to apply.

Litigation & Dispute Resolution Group

• Banking & Financial Disputes
• Commercial & Corporate Disputes
• Infrastructure, Construction & Engineering
• Energy, Projects & Construction
• Professional & Enterprise Disputes
• Specialist & Private Client Disputes

Recruitment for our Specialist & Private Client Disputes practice:

Successful applicants will work on a broad range of complex and market-leading matters supporting the full range of stakeholders in the private client eco-system including high net-worth individuals and families, family offices, private banks and financial institutions, trust companies and corporations.

You will advise on issues relating to succession planning across generations, establishment of family offices, and the setting up and administration of trusts and charitable structures. You will also be involved in a range of multi-jurisdictional, cutting-edge dispute resolution work including complex estates, trust, matrimonial, and mental capacity disputes.

We are seeking team players who are self-motivated, dedicated and people-oriented. Individuals with working ability in a second language important to the region will have an advantage.

We look forward to receiving your application. Please note that only shortlisted applicants will be notified.

You may visit our website at https://www.wongpartnership.com/ for more information.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Please do not send us your personal information if you do not wish your personal information to be used in this way.

United Overseas Insurance (UOI) is a member of the UOB Group.

Established in 1971, UOI is the only locally listed General Insurance company in Singapore.

The Company’s principal activities are the underwriting of general insurance business and reinsurance. General insurance covers a broad spectrum of insurance classes, e.g. fire, marine, motor, engineering, general accident and liability business.

UOI is a reliable and stable mid-tier insurer, focusing on achieving quality underwriting results. We are customer-centric and take on measured risks to underwrite on portfolio basis. We focus on customer-retention leveraging on the bank and UOI’s products and benefits. We are prudent in our approach; hence, we are known for achieving high underwriting margins. Our profitablilty over the years reflects our financial strength.

As a growth-oriented company, we continue to innovate and expand in Singapore and in the region.

We have vacancies for suitably qualified individuals to join UOI in the Claims Division.

Responsibilities

• Conduct investigation, negotiation and settlement of claims and recoveries, ensuring that these are carried out equitably and expeditiously
• Maintain proper records to enable the identification of claim trends and inform underwriters immediately of any adverse trends or issues
• Conduct recovery action against Reinsurers and Third Parties
• Monitor the provisions for outstanding claims
• Assist in the general training of staff
• Review outgoing mail of assigned classes of claims to ensure accuracy
• Assist in the supervision of work in the Division to ensure that work is processed correctly and expeditiously
• Assist in checking of data entry in relation to GST with respect to claim payment
• Yearly review of claim files

Requirements

• Diploma in any discipline
• BCP, PGI & HI Certified
• At least 3 years of relevant claims experience
• Meticulous and organized
• Team player
• Good interpersonal and communication skills

Join us now! Interested candidates please email your detailed CV to [email protected], and grow with UOI today!

Responsibilities:

• Report to the Project Manager / Site Manager for arrangement of site work
• Coordinate and oversee all Structural / Architectural works on site
• Monitor and coordinate the works with subcontractors and handling suppliers and sub-contractors problem on site
• Coordinate the inspection works by Resident Engineer and Clerk of works
• Responsible for planning, programming and monitoring of work progress on site
• Liaison with client’s representative, relevant authorities and consultants for the execution of work
• Ensure site safety and carry out safe work procedures to control risk

Requirements:

• Min Diploma in Civil Engineering, Building Architecture or related field
• Min 3 years of working experience in residential building projects
• Familiar with BCA CONQUAS and Quality Marks assessment and Safety aspects in the construction industry

Associate Solutions Architect - Cloud Sales Centre

Do you want to learn from top AWS subject matter experts and get paid while you train for an exciting career in the tech industry?

In this role you'll partner across AWS teams to help customers craft highly scalable, flexible and resilient cloud architectures that address customer business problems. You'll help organizations understand cloud best practices, how to migrate existing workloads to the cloud, and have the opportunity to help customers ranging from new start-ups to large enterprise customers.

Key job responsibilities

• Serve as a key technical member of the Solutions Architecture team, helping to ensure customer success in building applications and services on the AWS platform
• Drive technical solutions discussions with your customers, diving deep into the details to solve complex technical challenges and use your knowledge to craft scalable, flexible, and resilient cloud architectures.
• Work backwards from your customer's business needs to accelerate adoption of the most appropriate AWS technology
• As a Builder, you’ll shape the direction of our products and services through gathering feedback from customers whilst collaborating with our engineering and service teams.

A day in the life
In this role, your technical depth, business aptitude, and ability to steer technology discussions at all levels will enable you to shape the customer journey. Your thought leadership, ability to look beyond the technology, and more holistically at the value technology creates for our customers, is crucial to your success.

You'll partner with customers to design and build some of the most scalable, flexible and resilient cloud architectures and solutions. You'll collaborate with Sales and other teams to help address customer business needs, accelerate the adoption of AWS services, and drive revenue growth. You will partner with our services teams, marketing, and professional services.

About the team
This role is within the ASEAN CSC Solution Architecture (SA) team. The CSC is the inside sales organisation of AWS and is focused on new customer acquisitions across ASEAN at scale. You will have the exciting opportunity to work cross-functionally and cross-geographically, as you collaborate with internal stakeholders from sales, operations, partner, and marketing teams, while being part of an entirely new concept at AWS.

Basic qualifications

• Bachelor's degree
• Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics)
• Experience creating proof of concepts, demos, and/or scripts from scratch or leveraging reusable components
• Experience communicating across technical and non-technical audiences
• Demonstrated ability to think strategically about business, product, and technical challenges

Preferred qualifications

• Broad technology experience including: cloud architecture, applications development, relational databases, NoSQL databases, analytics, machine learning, networking, security, storage, DevOps, containers, serverless, CI/CD, management and monitoring, cloud migrations, IT transformation.
• Experience architecting/designing solutions ideally built on the cloud (AWS, Azure, GCP)
• Demonstrated ability to adapt to new technologies and learn quickly
• Demonstrated thought leadership through public speaking and/or publications

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us:

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Global E-Commerce is a content e-commerce business with international short video product as the carrier. It is committed to becoming the first choice for users to discover and purchase good products with affordable prices. Global E-Commerce business team hopes to provide users with more tailored, active and efficient consumption experience, enabling merchants to receive stable and reliable platform services in different scenarios such as live e-commerce, short video content e-commerce, so as to make more affordable and high-quality products sell easily and a better life within reach.

The mission of the CRM Operation Platform is to create a rich and high-quality e-commerce platform ecosystem through productised platform capabilities. It builds a reliable, flexible, and intelligent CRM operation platform for account managers of various countries and industries, providing large-scale operation, one-stop operation solutions, and intelligent tools, thereby improving the efficiency of e-commerce operations, and is also responsible for the business goals of customer growth.

Responsibilities:

- Based on business scenarios and product requirements, design solutions reasonably using the functions and open capabilities of the CRM platform.

- Integrate CRM upstream and downstream systems, identify integration and architecture pain points, and design the best solution based on business and system best practices.

- Monitor and analyse product data, establish and observe indicators such as coverage, usage rate, ease of use, and satisfaction of each module, discover, analyse, and improve product usage pain points, and promote the continuous improvement of CRM platform functions and enhance user experience.

- Collaborate with production research and cooperation departments to conduct in-depth exploration of business departments in business analysis and diagnosis scenarios, carry out thematic analysis, provide decision-making and business support for product iteration, and explore optimisation factors to continuously improve the "intelligence" of CRM products.

- Based on project requirements, propose technical solutions and ensure the successful implementation of solutions; in the project implementation, be able to formulate a project schedule according to the implementation documents and execute it; maintain communication with partners, internal and external customers.

- Research, design, and develop computer and network software or specialised utility programs.

- Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.

- Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.

Qualifications:

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.

- Excellent business understanding ability, able to reasonably abstract and split business logic, form and implement solutions.

- Proficient in at least one mainstream programming language, framework and related ecosystem for server-side (such as C/C++/PHP/Java/Golang, etc.).

- Possessing good communication, collaboration, problem-solving and analytical skills, able to communicate and collaborate across multiple departments and teams to solve complex problems.

- Sensitive to data, possess good logical thinking and data analysis skills, and be good at using data analysis to improve business.

- Experience with Salesforce/Dynamic365/hubspot/Klaviyo is preferred; experience with sales enablement/internal efficiency products is preferred.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

JOB SUMMARY

Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).

CORE WORK ACTIVITIES

Building and Maintaining Customer Base

· Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.

· Follow up on referrals/leads from owners.

· Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.

· Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).

· Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.

· Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.

Giving Sales Presentations

· Follow and adhere to the Consultative Sales Process when presenting to owners and guests.

· Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.

· Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.

· Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.

· Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.

· Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.

· Practice and continue to develop and improve sales script and presentation.

· Ensure clear understanding of finance options and present as an approach to ownership.

· Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).

· Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.

· Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.

· Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.

Conducting and Managing Business Transactions

· Assure complete and accurate processing of documents pertaining to sales.

· Review details of contracts with prospective owners and Owners once they decide on purchase.

· Thoroughly review loan applications and financial documents with the customer and ensure completed properly.

· Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.

· Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.

· Complete purchase summary worksheet at end of each sale.

· Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.

Providing Service to Others

· Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.

· Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.

Other

· Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.

· Demonstrate total understanding of the culture and processes of the organization.

· Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).

· Participate in formal training sessions offered by management team.

· Attend daily huddles and regularly scheduled team/manager meetings.

· Assist in the development and mentoring of other Sales/Membership Executives as requested.

· Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.

· Perform other duties as assigned.

· Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e. Do Not Call Lists, State registrations, Exemptions, etc).

PREFERRED QUALIFICATIONS

· Required language(s): Candidate must be fluent in English and Mandarin or Korean, in order to communicate with native speakers based locally.

· Minimum high school diploma Secondary Level or Diploma Level

· One-year sales experience

· Must be willing to work on weekends and holidays as required by business needs

· Working hours: Wednesday to Friday: 3pm to 11pm

Saturday and Sunday: 10am to 7pm