• Providing engineering and technical assistance to Sales team.
• Collaborate with the Factory on technical issues.
• Prepare quotations and manage sales orders.
• Undertake additional tasks as directed by superiors.

• Diploma in Mechanical/Electrical Engineering
• Experience in HVAC will be preferred
• Proficient in MS Excel and PowerPoint
• Able to perform technical calculation (heat load, cold load), onsite visitation.
• Singaporean only

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Salary up to $3,800
• Experience in HVAC will be preferred
• Able to perform technical calculation (heat load, cold load), onsite visitation.

Rapsodo Inc. is a sports analytics company that uses computer vision and machine learning to help all athletes maximize their performance. Our proprietary technology applications range from helping PGA Tour golfers optimize their launch conditions to allowing MLB pitchers to increase the efficiency of their breaking balls. Current partners include all 30 MLB teams, MLB, USA Baseball, Golf Digest, PGA of America, and over 1000 NCAA athletic departments.

Our IT team assist clients to address their concerns around Confidentiality, Integrity, Availability and Privacy of their technology.

As an IT Security Intern at Rapsodo, you will have a holistic view of how Technology and Business Integrate, and responsible for a wide range of technologies not limited to systems administration, helpdesk, telephony administration, laptop/desktop computer build-up/replacement etc.

Roles & Responsibilities

·       Be the 1st level support for inbound email and phone based technical support for on-site and remote employees

·       Assist with setting up and configuration of laptop and desktop computers (OS Installations, Software Installs, etc.)

·       Assist the team with keeping the hardware inventory up to date

·       Develop and update Support Documentation as well as research information for incomplete documents

·       Assist the team with developing an IT Security Handbook that includes log reviews, firewall attestation, etc.

·       Assist the team with mapping and consolidation of existing IT Security tasks to the requirements of a quality IT Security Programme

·       Assist with reviewing and analysing security vulnerabilities to identify false positives

·       Assist with conducting server/network/middleware security configuration assessments

·       Assist with preparing reports on identified security vulnerabilities and possible recommendations to remediate vulnerabilities

·       Work cross-regionally between the Rapsodo Singapore, US, Turkey & Japan offices

Experience

·       Absolute professionalism and discretion required due to exposure to confidential information

·       Pro-active, organized, and meticulous

·       Able to work independently in a fast-paced environment

·       Strong aptitude to learn and contribute

·       Possess strong analytical, problem solving, and interpersonal skills

·       Excellent written and oral communication skills to present ideas and results to technical and non-technical audiences

·      Being handy with gadgets and having experience building your own PC is a plus

Qualification

·       Diploma in Information Technology, Cyber Security, or any related discipline

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. The incumbent will be part of VCA geographic team cluster of Indonesia, Philippines, Vietnam, Myanmar, Cambodia (IPVMC) markets, and will be responsible for consulting engagements with Visa's clients in the five markets. The team is involved in a comprehensive range of consulting services and solutions to our clients that address unique challenges in areas such as strategic growth, profitability, risk management, digital strategy and data-driven portfolio management decisions.

If you like to deliver, and execute a fact-based, data-driven solution to solve for business problems that deliver value and enable clients to win more businesses, you should apply.

What a Manager does at Visa:

Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. The VCA team provides a comprehensive range of consulting services, data analytics and solutions to our clients that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.

We are currently looking for a Manager to undertake the delivery consulting engagements for Visa clients across Indonesia, Philippines, Vietnam, Myanmar, and Cambodia, enabling portfolio growth and improved profitability in clients’ payment card business. In addition to this, the Manager is also tasked to help drive special projects that various consulting leads need to drive in the respective markets that will help scale VCA IPVMC’s strategies. The role has a unique and exciting opportunity to support the deployment of innovative solutions to clients that include banks, fintechs, and merchants. This is an individual contributor role reporting into the Director, Lead of Digital and Porftolio Optimization practice area for VCA IPVMC.

As a Manager you will be leading the delivery and execution of Visa Consulting and Analytics engagements for clients in IPVMC. In this role, you are expected to:

· Cultivate relationship with Visa’s clients and partners - Issuers, Acquirers, Merchants & Fintech firms, by being strategically focused, optimize client performance and implement recommendations in areas of customer life cycle management, and new product development and launches.

· Drive client conversations with the client working team, execute and embed our solutions within the client’s environment. Building content and engagement delivery involves strong project management skills.

· Work cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa’s rich value-added services (VAS) from functions such as Marketing, Products, Risk, and Merchant Solutions.

· Develop propositions by closely working with Account Executives in managing the scope of work and project timelines

· Work across advisory practices to execute engagements across the VCA verticals.

· Help design and enable delivery of scalable, repeatable, and effective solutions to clients while anticipating and planning for deviations to intended experience

· Liaise with other functions to identify impact, support, gaps, and assist in the resolution of gaps

· Help execute new initiatives of VCA IPVMC that may include changes to current solutions and/or business operations

· Responsible for workflow assignments and must be a fast responder and proactive in resolving issues and meeting deadlines

· Embrace new methodologies on an ongoing basis as the business scales with the organization

This role reports to the Practice Lead for Digital & Portfolio Optimization in the VCA IPVMC cluster.

Why this is important to Visa

As a payment consulting arm of Visa, VCA is growing a team of highly specialize experts that can provide best in class payment expertise to the client. We want to bring this expertise closer to our clients by having a Manager to drive, execute, and support projects for the IPVMC cluster. We are a global organization leveraging global expertise and best practice with local knowledge and understanding of our client partners. This enables us to deepen our partnership with our clients and bring value to their business.

Projects you will be a part of:

· As part of the team you will get opportunity to work on strategically important projects for clients.

· As an example, you might be working with various issuers across the 5 markets and assess opportunities across cardholder lifecycle, conduct gap assessment and determine strategy or provide best practice recommendation to clients

· You will bring to life data analytics solutions and propensity models built by the Data Science team to ensure clients find value to take action such as running marketing campaigns to drive payment card activation and usage, changing policies or processes, launching new products, opening new channels, among other things.

· You will be the project manager of several engagements across IPVMC, working with the clients’ teams in providing guidance and supporting the teams in executing our solutions.

· You will be collaborating closely with VCA’s data scientists to jointly produce insights on analyses.

· You will be operating in a fast-paced environment and contribute establishing new solutions to clients

· You will also work closely with internal stakeholders to deploy and operationalize new ways of collaboration to help produce a high performing team

The restaurant general manager is the “face” and ambassador of the restaurant, leading the venue personality and soul. The restaurant general manager is responsible for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. 

The main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximizing revenues, achieving financial and quality targets, gaining culinary and service awards, marketing, confirming required staffing levels, conducting training and development of team members. 

Primary Responsibilities

Requirements and Responsibilities

• Previous relevant experience with managing of a restaurant of similar standing and profile.
• Ability to work independently and with minimal supervision.
• Highly organised with strong analytic and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remain within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external customers.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization.
• Maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritizes, organizes and manages resources in order to accomplish business goals within a specific time period.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Learning and Development Manager.
• Develops pre-opening training schedule in coordination with Learning and Development Manager.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and update evaluation criteria for smooth opening.
• Creates simulation schedule, menus and critique form in coordination with Chef de Cuisine.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations.
• Creates restaurant Standard Operating Procedures.
• Creates bar recipe in Material Control.
• Establishes minimum/maximum for guest supplies.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team. 
• Establishes a monthly walk-through with Hygiene Officer in coordination with Chef de Cuisine.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operations.
• Assigns the Assistant Manager, Junior Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else. 
• Attends briefings and meetings held by the department and update all latest policies as needed.
• Possesses in depth and supervise knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervise knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans. 
• Ensures cleanliness and appearance of the restaurant and related areas at all times and take immediate action if needed or required. 
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Consistently present in the operation area during all key meal periods.

 Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains customer feedback during operations to ensure satisfaction and building loyal following/return customer base.
• Handles guests’ complaint and comments competently and swiftly.
• Leads the service and culinary team to personalize guest experience and in accordance to Hotel Standards. 
• Builds strong relationships with local guests and build loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, staff, operator at all times. 

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth F&B and market knowledge. 
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, to be collaborative and enabling leadership style. Provide regular team meeting for training and arranges examinations for the staff to achieve higher standards and skills.
• Drives the team to achieve common goals and build a strong team work.
• Uses the performance review process to identify and develop talent for growth management performance issues and uses coaching styles. 
• Be culturally affinity and show empathy to all team members. 
• Coaches and trains staff to prepare them for the next level within 14 – 24 months.
• Reviews the work performance of all colleagues to make sure that established procedures and policies are followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. To actively enforce colleague motivation and team building.
• Observes colleague’s individual performance, grooming, punctuality.
• Performs staff appraisals/disciplinary actions if required.
• Provides a level of Safety and Security for guests and employees. 
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Assistant Director of F&B on topics of importance.
• Attends monthly departmental meeting and communicates with the team. Follow up on projects assigned if any. 
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• To be knowledgeable to represent the brand and promote the outlet. To be comfortable being a media personality, subject to approval and supervision of the Management and Marketing Communications team. 
• Comfortably and confidently answer questions and attend to queries or feedback regarding the restaurant.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of costs, expenses, and labor.
• Submits regular forecast of the restaurant revenue. Work out on property revenue to yield.
• Submits monthly sales analysis with improvement action plan and uses revenue management tools to generate reports. 
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Stream lines all training requirements and co-ordinates all arrangements for proper execution of instructions.
• Conducts regular on the job trainings for colleagues to develop their skills/new menu items. 
• Records and submits monthly On-the-Job Training hours to F&B Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities 

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency. 
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

Robust operations and built by good Project Managers. They coordinate people and processes to deliver projects on time, within budget and with the desired outcomes aligned to objectives.

As a Project Manager

• Work closely with the account management and production teams to define briefs and learn about status of new and existing projects
• Take full ownership of a project lifecycle – plan, execute and monitor the project whilst considering triple constraints of time, scope/cost and quality
• Manage creative resources
• Create a schedule for all jobs with reviews of timelines and job statuses with relevant departments, and reschedule projects based on new or changing priorities
• Meet with the relevant departments within the agency (sometimes external vendors) to distribute a brief and delegate tasks
• Manage any change requests in any specifications required during the project delivery phase
• Draft quotations, cost estimates and pitch rate cards following the company’s finance process
• Manage the overall client relationship along with the account management team in accordance to the strategy and goals of the company
• Work with freelancers and external vendors, getting them up to speed on jobs they will assist with
• Able to anticipate and propose solutions to problems and knows when to escalate issues upwards 
• Understands targets, and always on a look out for opportunities to cross-sell within the Groupe
• Committed to getting the best work done

As a member of our community

• You believe passionately in the power of creativity to bring change to the world. But you're realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal
• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

As a team member

• Manage and respect internal processes to ensure smooth delivery of the project
• Contribute at all times to the ethos and spirit of the team, facilitating mutual respect and partnership
• Highly organised and works well under pressure
• Flawless project planning and project management skills
• Reliable and a team player
• Strong interest and knowledge in creative solutions
• You have a positive attitude and a passion to make a difference

Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we are a key internal partner to product and technology, bringing the voice of the customer into the design, development, and successful deployment of superior support model for our clients.  This includes day-to-day operations and product support, back-office support, Visa Rules management, cardholder disputes, compliance, client configuration, and customer performance reporting. 

We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

What a Client Resolution Consultant does at Visa:

As a consultant, you are responsible for providing operational assistance to Clients and their line(s) of business, managing a wide range of moderately complex problems of diverse scope, identifying opportunities to improve Client performance along with the appropriate courses of action, and driving issues as well as opportunities through to completion. This role requires you to provide consultation level expertise to internal and external clients on Digital Products such as Visa Token Services, Visa APIs, Visa Secure or 3DS and Visa Developer Platform.

In this role, you are expected to:

• Identify, troubleshoot, and resolve queries relating to the Application Programming interface (API), XML files, SOAP REST and JSON messages to support System Interface

• Identify, troubleshoot, manage, and resolve moderately complex technical, processing, application usage, or business issues to exceed customer expectations, interfacing with Product Development, Product Management, and Operations teams.

• Act as the voice of the client to other internal groups, including the Product and Technical teams.

• Proactively resolve, own, and manage stakeholder communication on all business and technical problems on digital products.

• Understand customer needs, business requirements as well as priorities to develop solutions and recommendations based on business needs.

• Stay current with industry and client trends and maintain a strong knowledge of Visa products and services.

• Support biannual business enhancements and all Visa mandates.

• Work proactively with Clients to identify operational efficiencies, determine customer impacts and required actions, and collaborate with Client on ongoing status through completion.

• Work closely with internal stakeholders to understand Client objectives and to seek out solutions. 

Why this is important to Visa

Client Resolution is a critical function in Visa.  We are the subject-matter-experts to deliver best-in-class client services from operational perspective.  This role will also provide the opportunity for you to be Visa’s advocate as well as the voice of the clients.

This enables us to deepen our partnership with our clients and bring value to their business.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Regional Service Sales Manager role is responsible for managing a growing Service Sales team across Asia. This role will be responsible for maximising the full potential of Rotork large installation base. This role requires a dynamic and experienced professional who can develop and execute strategic plans, manage a team of sales representatives, and build strong customer relationships in order to achieve and exceed service sales targets. The successful candidate will work closely with cross-functional teams and stakeholders to ensure the delivery of exceptional service to our clients.

Responsibilities

• Sales Strategy and Planning - Develop and implement sales strategies to drive service revenue growth in the region. Identify market trends, customer needs, and competitor activities to inform strategic planning. Set clear sales targets and develop action plans to achieve and exceed them.
• Team Management - Lead, coach, and mentor a team of service sales representatives to meet their individual and team targets. Provide training and ongoing support to ensure the team's success.
• Customer Relationship Management: Cultivate and maintain strong relationships with key clients and prospective customers. Understand customer needs and tailor solutions to meet their specific requirements.
• Market Analysis and Reporting: Monitor market conditions and competitive landscape to identify opportunities and threats. Prepare regular sales reports and performance metrics for senior management.
• Service Offerings and Pricing: Collaborate with product and service teams to understand offerings and align sales strategies accordingly. Set competitive pricing and create value propositions to attract customers. Becoming the Asia Lead for promoting Rotork’s suite of value added services
  • Upgrading obsolete equipment
  • Services and planned maintenance
  • Predictive Maintenance
  • Spare Part strategies
• Contract Negotiation: Negotiate service agreements and contracts with customers, ensuring they are mutually beneficial and aligned with company objectives.
• Budget Management: Develop and manage the annual sales budget for the region. Monitor expenses and revenues to ensure financial targets are met.
• Compliance and Ethics: Ensure all sales activities adhere to company policies and ethical standards.

In this role, you will be responsible for the creation of new business targeting CFOs, Controllers, FP&A managers and other finance executives of companies who deploy an Oracle, PeopleSoft or JDE ERP. The ideal candidate will be a sales superstar known for consistently beating quota and contributing knowledge and expertise to the sales team.  The appropriate candidate will be a success driven self-starter, skilled at managing the entire sales cycle from prospecting to preparing, facilitating and delivering online and onsite sales presentations, contract negotiations and closing the sale.  This individual will also possess strong relationship building and territory/account management skills.

In this role, you will:

• Develop and maintain strong contacts, and networks both within and outside of the Company
• Manage entire sales cycle from identification through to close, including: presentation, request for proposal responses, contract negotiations and transition to other departments for future servicing as either a software or outsourcing client
• Understand and articulate feedback on market conditions, new opportunities, product penetration strategies and successes
• Work closely with partners to drive successful sales and customer outcomes.
• Oversee, maintain and update sales forecast and CRM system
• Be available to travel up to 25% of the time

We help our clients stay ahead of changes that impact their businesses, navigating complexity and risk. We deliver deep immigration technical, people and legal expertise, while providing the critical context to make informed and compliant decisions. With clients ranging from multinational organizations and public sector bodies to entrepreneurs and family businesses, the work we do is diverse. 

Vialto Partners global immigration team is hiring.  This presents an opportunity to join a team of 100 plus immigration specialists working closely with colleagues in Global Immigration services to deliver practical global mobility advice with a business focus. Our global immigration network provides immigration services in over 175 countries including work permits, technology driven business visa support, document procurement and legalization services, private client matters and immigration consultancy services.   

As an Associate, you will work as part of a team of problem solvers with extensive consulting and immigration experience, helping our clients solve their complex immigration issues from strategy to execution.  Innovation forms a critical part of the role and you will be asked to continually reassess how we deliver immigration services to ensure the best experience for our clients and colleagues.  Specific responsibilities include but are not limited to:

• Proactively assist in the casework of a portfolio of clients, while reporting to Senior Associates, Managers and above 
• Be actively involved in business development activities to help identify and research opportunities on new/existing clients 
• Develop strategies to solve complex technical challenges 
• Assist in the delivery of large projects, work pass applications and preparation of reports 
• Keep up to date with local and national business and economic issues 

We help our clients stay ahead of changes that impact their businesses, navigating complexity and risk. We deliver deep tax technical, people and legal expertise, while providing the critical context to make informed and compliant decisions. With clients ranging from multinational organisations and public sector bodies to entrepreneurs and family businesses, the work we do is diverse.

As a Senior Associate, you will be based in the Singapore office and be given exciting opportunities to provide Singapore global mobility services to internationally deployed staff in and out of Singapore across a variety of industries. This will also be a springboard to develop your consulting and advisory competencies.

• You will manage and work with an exclusive portfolio of clients who have a varying number of internationally deployed staff in and out of Singapore
• You will deliver a series of tax services to our clients – including managing tax compliance matters from end to end for companies and their expatriate employees, developing effective tax minimisation strategies, identifying tax planning opportunities to minimise tax costs and cross-border tax matters and managing client relationships.
• Possess good analytical skills to analyse individual and employment tax laws including conducting tax briefings to expatriate employees.
• Be proactively involved in marketing and business development activities to help identify and research opportunities on new/existing clients
• Develop strategies to solve complex technical challenges and perspective on key global trends including globalisation, and how they impact the firm and our clients
• Coach peers and fellow team members to encourage them to take ownership of their development

We help our clients stay ahead of changes that impact their businesses, navigating complexity and risk. We deliver deep tax technical, people and legal expertise while providing the critical context to make informed and compliant decisions. The work we do is diverse with clients ranging from multinational organisations and public sector bodies to entrepreneurs and family businesses.

As an Associate, you will be based in the Singapore office and be given exciting opportunities to provide Singapore global mobility services to internationally deployed staff in and out of Singapore across a variety of industries. This will also be a springboard to develop your consulting and advisory competencies.

• You will manage and work with an exclusive portfolio of clients who have a varying number of internationally deployed staff in and out of Singapore
• You will deliver a series of tax services to our clients – including managing tax compliance matters from end to end for companies and their expatriate employees, developing effective tax minimisation strategies, identifying tax planning opportunities to minimise tax costs and cross-border tax matters and managing client relationships.
• Possess good analytical skills to analyse individual and employment tax laws including conducting tax briefings to expatriate employees.
• Be proactively involved in marketing and business development activities to help identify and research opportunities for new/existing clients
• Develop strategies to solve complex technical challenges

We help our clients stay ahead of changes that impact their businesses, navigating complexity and risk. We deliver deep tax technical, people and legal expertise, while providing the critical context to make informed and compliant decisions. With clients ranging from multinational organisations and public sector bodies to entrepreneurs and family businesses, the work we do is diverse.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Professional skills and responsibilities for this management level include but are not limited to:

• Proactively lead and manage a portfolio of clients and build relationship with potential clients
• Be actively involved in business development activities to identify new opportunities and targets
• Serve as primary point of contact for the clients and manage client expectations in terms of processes, timelines and providing effective solutions to any difficulties or challenges during times of change and uncertainty
• Lead, train and coach team members to consistently deliver optimal performance to meet the business needs and objectives of our clients
• Contribute to the development of your own and team’s technical acumen
• Identify and determine practice areas for improvement, propose and implement strategies
• Revamp processes and working procedures to maximize operational efficiency while ensuring high quality services and support to clients
• Be responsible in the overall financial management of client accounts
• Develop strategies to solve complex technical challenges and build a range of meaningful recommendations
• Lead in the management and delivery of internal and external projects
• Develop a point of view on key global trends, and how they impact clients
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties
• Simplify complex messages, using data and insights to inform conclusions and support decision-making
• Review team’s work of individual income tax returns prior to submission and other employer forms and deliverables.
• Uphold the firm's code of ethics and business conduct.

1.    Collaborate with full-time software engineers to plan, design, develop, test, and maintain enterprise applications tailored towards the energy sector.
2.    Assist in the collection and documentation of user requirements, development of user stories, estimates and work plans
3.    Participate in peer to peer reviews of designs, solutions and code
4.    Present and support solutions to stakeholders across the globe
5.    Analyze and resolve various technical and business problems

As a member of the System Administration team, you are responsible for applying skills and exercising knowledge to perform specified support functions. As part of the team -You will support critical applications and ensure the stability of services by performing dedicated maintenance activities. You engage in automation activities, perform root cause analysis (RCA), and remediation. Knowledge of production support process including incident/change/problem management, call triaging, and critical issue resolution procedures. 
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
•    Infrastructure Operations and Production Support of container technologies and orchestration platforms (Docker UCP, Kubernetes, OpenShift, etc.)
•    Docker/Kubernetes deployment, configuration, scaling and management of containerized applications.
•    Openshift Enterprise implementation and Support
•    ESXi, vSphere systems administration and support including vMotion, HA, DRS, vCenter Operations Manager, vCenter Service Manager, vCenter Configuration Manager, Site Recovery Manager 
•    Working with tools surrounding the Kubernetes ecosystem such as helm, kubeadm, Sysdig, Prometheus, Grafana, FluentD etc.
•    Working with configuration management tools (Chef, Ansible, terraform etc.)
•    Scripting and automation skills converting manual and maintenance functions into fully orchestrated automation.
•    sharing technical and customer knowledge in a helpful and timely fashion
•    Responsible for partnering with the Platform, Engineering and Delivery Teams to deliver seamless infrastructure support for all Visa business lines
•    Security Remediation process (vulnerability assessment and patch management)
•    Contribute to standardize and document operational procedures
•    Responsible for adherence of established ITIL practice such as Incident, Change, Problem and Release Management

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Primary Objective:

• Acquire new Middle Market customers & deepen relationships with existing customers. Promote MME loan products to these customers to meet annual targets set. Cross sell and up-sell to meet RHB SG’s overall annual targets set.
• Perform credit review to proactively monitor credit quality through early problem loan recognition & implement appropriate strategies to prevent or minimize loan default or NPL.
• Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.

Key Responsibility:

• Acquire new Middle Market customers & deepen relationships with existing customers. Promote Middle Market loan products to these customers to meet annual targets set. Cross sell and up-sell to meet RHB SG’s overall annual targets set.
• Perform credit review to proactively monitor credit quality through early problem loan recognition & implement appropriate strategies to prevent or minimize loan default or NPL.
• Perform KYC CDD/EDD review to ensure profile of customers are within the Bank’s targeted segment.
• Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.
• Increase facility utilization rate in current MME customers to enhance the Bank’s share of wallet
• Gather & feedback competitor banks’ new products & services with Product Team to update the team on competitors’ offerings to achievement product/service competitiveness to meet target revenue.

Reporting to Regional E-Commerce Manager, you will be an ambassador for our company values. It is the positive attitude of our colleagues who focus on constant improvement whilst keeping it simple and the entrepreneurial spirit of our teams that makes the difference to our customers and business partners. We believe that our colleagues are the key to our success.  

This Regional E-com function is focused on supporting the digital growth priorities of the brand, both strategically and commercially. The role focuses on maximizing the customer experience by balancing commerciality and brand.  As regional digital experience manager, you will be responsible for creating the best possible overall product experience for the user. You will also be responsible for establishing a digital customer journey based on the commercial plan, supported by the digital content strategy.  You will lead the work in creating customer journey guidelines for Regional and local content teams. You will support the delivery of content tools to drive Digital campaign effectiveness and identify Digital content requirements to maximize selling. 

What you will do:

• Utilize multiple data sources and turn different data streams into a cohesive view of our customer to produce detailed digital business insights & analysis.
• Ensure the tracking of A/B & MV testing scenarios and continuously track and optimise online acquisition campaigns in partnership with markets.
• Support with detailed analysis of path to registration and path to purchase to improve conversion funnel as well as analysis of various merchandizing zone performance to refine understanding of winning combinations.
• Lead and support markets on Operational eCommerce projects like launch of COS.com in new market expansion, launch of new eCommerce platforms or formats and to assess and capture online opportunities in marketplaces.
• Build regional proposals with tech and media partners like Google, Facebook and support the recruitment & onboarding of eCommerce Managers across APAC markets and also act as our Web Analytics Advocate to foster a data-driven mindset among market’s Digital stakeholders, build awareness of existing Digital Analytics solutions and strategy and drive best practice sharing at market level and within Global Community.

• Plan and schedule work sequences for construction operation
• To study tender / construction drawings, specifications and contracts to understand project requirements.

Requirements:

• Degree in Civil Engineering
• At least 2 years of experience in tunnelling and underground civil works.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Assistant Senior Counsellor/ Assistant Senior Social Worker

Allkin Singapore (formerly known as AMKFSC Community Services) is a community-driven social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background. Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, build a brighter future, and inspire others to do the same.

Roles & Responsibilities

You will be part of our FAM@FSC team to support families and individuals to enhance their resilience, psychological functioning and family relationships. The job scope include:

• To work directly with individuals, couples, families and children to provide counselling services.
• To work with divorced/divorcing parents to address co-parenting disputes.
• To facilitate supervised visitation sessions with child(ren) and Visiting Parents for acrimonious divorce cases.
• To conduct psycho-educational and therapeutic groupwork programmes for parents and children.
• To maintain proper case documentation and programme statistics and adhere to professional practice standards and services model.
• To prepare reports to Family Justice Court for court mandated cases.
• To perform other duties as assigned.

Job requirements

Technical Competencies:

• For assistant senior counsellor position:
• A minimum qualification of a master’s degree in counselling recognized by Singapore Association of Counselling (SAC)
• Registered clinical member with SAC (or in the process of applying).
• For assistant senior social worker position:
• A minimum qualification of a recognised bachelor’s degree in social work (or higher).
• Registered social worker with SWAAB (or in the process of applying).
• At least 4-5 years of work experiences in relevant field.
• Experiences in marital and parenting counselling.
• Ability to assess and manage risks (family violence, child abuse and suicide) when it is detected.

Core Competencies:

• Able to work closely with other professionals within and outside the agency to provide holistic and effective therapeutic and groupwork services.
• Able to work with highly conflictual couples and families.
• Able to comply data for reporting and/or trend analysis.
• Able to work on Saturdays and some weekday evenings.

Preferred achievements / characteristics:

• Good coordination and collaborative skills.
• Capability to take on a leadership role when the situations require it.
• Fluent in another language such as Mandarin, Malay or Tamil will be useful.
• Excellent team player with good interpersonal and communication skills.
• Competent in Microsoft applications such as Excel, Word, PPT, etc.

• Local Start-up company that boosts an impressive portfolio of clients that includes various global powerhouses.
• B2B front facing sales role where you will be required to front clients.

Business Development Executive

about the companies

Our client specialises in creating local-inspired souvenirs and lifestyle products for both consumers and businesses. Their corporate clients include some of the most recognisable brands both locally and globally. It has dedicated its focus to deliver the highest quality of products to customers all over the world. With concrete plans for the future, its objective is to develop new business opportunities for the group locally. It is looking to build a team of passionate change-drivers who will work closely with the management team to bring the organisation to new heights, and to deliver strong, fast and sustainable growth beyond 2023.

about the role

This person is crucial in driving the company’s growth by sourcing for new business opportunities and managing relationships with existing accounts.

• Recognize and actively pursue fresh business prospects, which encompasses potential partnerships, collaborations, and distribution avenues.
• Recognize potential corporate gifting clientele and comprehend their individual requirements and preferences.
• Create and execute a focused outreach plan to connect with corporate customers to promote their product range.
• Participate in industry functions, exhibitions, and networking events to market our corporate gifting options.
• Work closely with internal departments to personalize products and adapt offerings to suit the specific needs of corporate clients.
• Manage corporate sales orders efficiently.
• Supplier management duties which include product development and supplier negotiations.
• Discover and aim for novel distribution avenues to expand product outreach and market presence.
• Carry out market analysis to grasp industry trends, competitor approaches, and upcoming prospects.
• Formulate and implement strategic initiatives for enlisting new distributors, retailers, and e-commerce platforms.
• Cultivate and maintain robust connections with distribution partners, offering continuous assistance and training.

skills and experience required

• Corporate gifting experience is a must
• Energetic personality with a willingness to work in a start-up environment
• Comfortable with a client-facing role and is able to communicate well with mandarin speaking clients.
• Bachelor’s degree or Diploma in Business, Marketing or relevant discipline
• Prior experience in business development and supplier management will be a bonus, albeit not required.
• Results and sales-target driven
• Willing to travel around locally to meet clients.
• Confident in sales presentation and outgoing nature.
• Adaptable and proactive mindset.
• Driven and able to adapt to changes in a dynamic environment

This is a client-facing sales role. If you feel you are the right person for the job, I'd love to hear from you! Please hit the apply button directly.

NTUC U Women and Family (U WAF) is looking for a dynamic individual to join our team as a Programmes Associate. More information about our department: https://www.ntuc.org.sg/uwomenandfamily/about-us/about-u-women-and-family

Responsibilities

1. Event Coordination

• Assist in the planning and execution of events associated with the U WAF programmes
• Coordinate logistics, including venue management, participant communication, and on-site support

2. Social Media support

• Create engaging content, including posts, updates and visuals to enhance the online presence of U WAF initiatives

3. Administrative Support

• Handle day-to day administrative tasks
• Maintain accurate records, documentation, and databases

Qualifications

• Diploma holder in a relevant field such as Business Administration, Event Management
• Strong organizational and interpersonal skills
• Proficiency in social media management and content creation
• Ability to multitask and prioritize tasks effectively
• Detail-oriented with a proactive and collaborative approach

Our Business development team works alongside our partners and lawyers across our sectors, services and offices to support and develop our relationships with clients, delivering an exceptional service and exploring new avenues through which we can help them meet their business needs. Our brand, marketing and digital team help position us as thought leaders amongst our target markets in the areas we most want to be known for, by creating intuitive and engaging collateral, events and campaigns.

The opportunity

As part of the business development and marketing team, you will play a hands-on role in contributing to the firm’s success and helping to achieve its objectives. This could be as one of our business development and marketing professionals, coaching partners on relationship building, or building our brand as one of our marketing, design or events professionals.

If you’re a commercially minded individual with a passion for business development and improving the client experience in a professional services environment, you could be just what we’re looking for.

The role will involve:

Events

· Actively manage a calendar of events across South East Asia offices

· Maintain an up-to-date calendar of client events in Singapore

· Plan, coordinate and produce virtual events and physical events in the offices within time limits.

· Execute the technical aspects for remote broadcasting.

· Manage on-demand posting of virtual programs.

· Assist with event logistics including facility, rentals, food, materials, audio-visual, email communications, onsite facilitation and post-event reporting.

· Create and edit event lists, invitations, materials and signage

· Track and report expenditures against budget

· Conduct pre and post event evaluations and report on outcomes

· Conduct research of vendors and venues and propose options for events.

· Draft, format and send email communications to promote firm events using Vuture - the firm's email platform

· Develop, update and maintain event email distribution lists using firm’s Interaction system.

· Prepare program materials including presentations, handouts and name tags, as well as promotional items/giveaways as requested.

· Provide onsite support at firm events, including setup and teardown, registration, speaker assistance, venue and vendor coordination.

· Prepare RSVP, attendance and survey summary reports.

· Post events to internal and external websites.

· Maintain event department documents including event calendars and forms.

· Provide additional event support as needed.

Marketing & Communications:

· Assist in coordination of HSF’s participation in, and sponsorship of, local and national conferences

· Responsibilities would include handling lawyer reservations or RSVPs, and

· Coordinating and submitting advertisements, giveaways, logos, and other materials as needed for sponsorships and other external activities.

· Coordinate the distribution of legal publications and guides in South East Asia

To be successful in this role, you should have the below skills, experience & qualification:

· A minimum of 2-3 years event management experience

· Excellent project co-ordination/administration skills

· Advanced MS Office skills - in particular Word, PowerPoint and Excel skills

· Experience in composing own correspondence, internal and external documents and working with large schedules and documents

· Exposure to marketing within a corporate or professional services environment is desirable.

· Database experience - InterAction experience desirable. Experience with virtual event production and platform/tools required. Experience with email marketing software preferred.

· Experience with website content management systems and HTML a plus.

· Experience with CRM software (e.g. InterAction) a plus.

· Excellent oral and written communications skills.

· Strong organizational abilities. Excellent project management skills; must be capable of working well under pressure in a fast-paced, deadline-driven environment.

E-Commerce Manager

Working Days: 5 days (Mon-Fri)
Working hours : Start between 8am-10am and end between 5pm-7pm
Location: Kaki Bukit
Salary : $5000 - $7000

Job Description

Key Responsibilities:

1. E-commerce Strategy:

• Develop and execute a comprehensive e-commerce strategy in alignment with company objectives.
• Analyze market trends and competition to identify growth opportunities.

1. Website Management:

• Oversee the maintenance and optimization of the e-commerce website, ensuring a user-friendly experience.
• Implement improvements to website design, navigation, and functionality.

1. Traffic and Conversion:

• Work closely with our Marketing Team to plan and execute digital marketing campaigns to drive traffic, conversion, and customer retention.
• Manage online advertising, email marketing, SEO, and SEM.

1. Inventory and Fulfillment:

• Collaborate with inventory and logistics teams to ensure product availability and efficient order fulfillment.
• Monitor inventory levels and recommend restocking strategies.

1. Analytics and Reporting:

• Utilize web analytics tools to track key performance metrics and produce regular reports.
• Make data-driven decisions to improve online sales and user experience.

1. Customer Experience:

• Monitor customer feedback and resolve any online shopping issues promptly.
• Enhance the overall online shopping experience to drive customer satisfaction and loyalty.

1. Team Leadership:

• Manage and lead a team of e-commerce professionals, providing guidance and support.
• Foster a collaborative and innovative work environment.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum 3 years e-commerce managerial experience or in a similar capacity.
• Proven experience in e-commerce management, preferably in the fashion or footwear industry. Preferable in Retail / Related indsutries.
• Strong knowledge of e-commerce platforms and web development.
• Proficiency with web analytics and reporting tools (e.g., Google Analytics).

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

• Overall responsible for tender submission for M&E works from interpretation of specifications, compliances, terms and conditions, drawings and any other relevant document.
• Handle tender clarifications, investigation of clarification response by communicating with relevant stakeholders.
• Support in preparation of presentation slide, technical write up for tender interview.
• Offer Value Engineering solution for MEP works.

Requirements:

• Degree in Mechanical/Electrical Engineering or equivalent
• At least 8 years of tender preparation experience in Building Construction Projects.
• Good technical knowledge in M&E works.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

The Opportunity:

An opportunity has arisen for a highly motivated and resourceful Startup Manager to lead the startup ecosystem engagement for our new event launch within the healthcare team in Asia.

A brand new event launch

Currently the healthcare team runs a flagship brand, Hospital Management Asia (HMA). HMA helps hospital owners, C-level executives, directors, clinicians and healthcare leaders improve outcomes and becoming increasingly efficient through the delivery of online content, digital activations, bespoke webinars and an annual flagship event that attracts over 1,500 attendees. With a track record of more than 22 years, HMA has grown into a 28,000 strong community across Asia Pacific.

In 2025, a new brand will be launched to connect innovators and technology firms with Asia’s healthcare providers.

The healthcare division is one of the portfolios within Clarion Events Asia - a multinational events company, that is owned by private equity organization, Blackstone. We offer an extremely friendly, young, and dynamic working environment, excellent business training, and an opportunity to those that prove themselves further responsibility.

The Candidate:

Reporting to ­­­the Project Director, the successful candidate will be responsible to deliver all aspects of startup ecosystem engagement, innovation challenges and partnership collaboration of the event lifecycle. The ideal candidate is people oriented, a self-starter, highly creative and commercially savvy and possess a strong knowledge on the startup ecosystem in Asia.

Key Responsibilities:

• Prospect for new startup clients and partners and secure business opportunities for the event
• Responsible for all startup-driven content relating to the event
• Conduct in-depth regional industry research and development through desktop research, face to face meetings and/or over a call to identify industry trends that are shaping the healthcare and healthtech startup ecosystem
• Build strong relationships with key stakeholders and nurturing them to be advocates of the brand.
• Identify and confirm influential and unique healthcare/healthtech startup speakers who will be crucial for the success of the conference.
• Conducting in-depth telephone, face to face and desktop research potential healthtech startups and accelerators in the target market to develop commercially viable content
• Continued engagement to ensure successful onsite delivery

Knowledge and Experience:

• Degree holder
• Written and verbal fluency
• A proven track record in sales performance, achieving targets and timeline in projects
• Possess knowledge on the startup ecosystem and dynamics here in Asia.
• Experience and knowledge in the healthcare sector will be a huge plus.
• Proposal creation to existing and prospective customers
• Visits to relevant local and international trade events

Personal Attributes:

• Results driven and highly motivated individual who is focused on delivering excellent outcomes for your clients
• Self starter with initiative to think out of the box to build robust pipeline
• Confident and comfortable in conducting face-to-face meetings with senior executives from prospect companies.
• Excellent negotiation skills, networking and information gathering abilities
• Customer oriented, engaging, professional, and diplomatic demeanour
• Self-disciplined and able to work both independently and as prt of a team adhering to time-sensitive deadlines
• Passionate, dedicated, and knowledgeable about developing smart, profitable, and industry-leading events
• Resilient, with a strong desire to succeed and the ability to thrive under pressure
• Curious, enthusiastic and a willingness to learn new skills