• Manage and work closely with consultants on the design work for M&E services for MRT projects.
• Coordinate and develop the CCSM and M&E designs in partnership with LTA, SWCs, and relevant authorities.
• Interpret specifications, secure budget approval, and assist in planning and coordinating M&E services installation.
• Coordinate with consultants, subcontractors, and authorities to ensure timely, quality M&E installation and obtain necessary approvals
• Ensure compliance with construction procedures and safety practices to meet the required standards during site tests and inspections.

Requirements:

• Degree in Mechanical or Electrical engineering or equivalent or equivalent
• At least 10 years of experience including involvement in two MRT/LTA underground project
• Proficient in BIM software and AutoCAD.
• Preferred experience in writing tender specifications, with strong communication, writing, and analytical skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Supervise construction progress, manage work schedules, coordinate with engineers and consultants (QPS) on technical matters, and liaise with subcontractors for site activities
• Address technical issues, guide supervisors, ensure schedule adherence, maintain quality standards, and resolve problems through site inspections
• Prepare reports and method statements, manage workers for site safety and cleanliness, and supervise site activities closely

Requirements:

• Degree in Civil Engineering or equivalent
• At least 2 years experience in MRT/LTA underground project with diaphragm wall and bored-piling works.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

0.5-month completion bonus

Work Location: Raffles Place

Work Days: Mon - Fri, 9am to 6pm

Project & Responsibilities:

1. Project support in the planning of Women’s Run 2025 and related fringe events to increase opportunities for brand exposure and engagement to inculcate brand affinity and elevate brand awareness

• Manage procurement/RFP processes for the appointment of vendors (Event Organiser and social media Agency)
• Manage internal processes and get clearance for legal, risk management, IT security,
• data protection requirements for vendor management in a timely manner.
• Project manage, provide marketing and operational support to ensure timely launch of race in May 2025, which will include set-up of registration portal, penetration tests, UAT.
• Plan and execute tactical content to drive race registrations based on target audiences.
• Provide support for marketing activation strategy to drive brand’s visibility and engagement through paid, earned and/or owned channels such as EDM, social media and website, physical events, etc.

2. Develop content and project manage all communication activities, including updating of the webpages, social media including Facebook and Instagram to ensure timely delivery and scheduled posts on a ‘always-on’ basis

• Work closely with appointed agencies to develop and manage social media content calendar to encourage interactivity between the brand(s) and fans, maximising brand affinity, optimizing all paid media efforts.
• Ensure content on website is kept current with accurate information that effectively communicates the initiatives, in a timely and relevant manner.
• Prompt management of social media contests and prize disbursements
• Timely delivery of KOL campaign assets, where applicable
• Ensure community management of social media platforms is prompt with clear responses that encompass the brand’s tone of voice
• Timely submissions of all paid media assets for brand health tracking (BHT) and assess results for learnings and implications
• Timely reporting of social media paid media performance and to optimise content effectively during campaign period.

3. Support and assist on suite activation of large-scale concerts and events at the Singapore National Stadium by working closely with various stakeholders and Sports Hub to maximise the return on investment (ROI) of sponsored events, review hospitality credits and reports and manage brand assets refresh at Sports Hub where applicable.

4. Support and manage sponsorship projects such as OCBC Cycle to ensure that sponsorship entitlements are well utilized to enjoy optimal ROI.

5. Support various brand-related projects, including events, partnerships and other marketing initiatives.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Our client is a leading construction company, specialize in marine engineering and land reclamation projects.

• Oversee BIM modelers to create shop drawings.
• Manage schedule for shop drawing preparation/approval and material approval/procurement based on master programme and monitor the status.
• Liaise with BIM team on drawings production to identify conflicts with other trades.
• Work closely with Consultants and Subcontractors to identify the Architectural construction details and M&E services.

Requirements:

• Degree in Architectural or equivalent.
• At least 4 years of building projects experience in Hospital/Medical Facilities.
• Strong knowledge in Singapore Building Codes, BCA CONQUAS and Quality Mark Assessment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Handle and prepare tender submission for M&E works.
• Responsible for interpretation of specifications, compliances, terms and conditions, drawings and any other relevant document.
• Prepare tender clarifications, investigation of clarification response by communicating with relevant stakeholders.
• Assist in the presentation slide, technical write up for tender interview and attendance of tender interview.
• Suggest Value Engineering solution for MEP works and any other business, if required in the tender.

Requirements:

• Degree in Mechanical/Electrical Engineering
• At least 7 years in tender preparation and site management experience in Building Construction Projects.
• Good knowledge in M&E works, planning capability and authorities’ compliance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

• Overall, responsible for the quantity surveying activities, ensuring accurate cost estimation, cost control, and cost management throughout project.
• Prepare and check Bills of Quantities, cost estimates, and tender documents.
• Give expert advice on cost-related matters to project teams, ensuring adherence to budgetary constraints.
• Liaise with project managers, engineers, and other stakeholders to identify cost-saving opportunities and recommend value engineering solutions.
• Perform regular cost assessments and prepare reports detailing project cost performance, variations, and potential risks.
• Evaluate and negotiate subcontractor and supplier contracts, ensuring favorable terms and conditions.

Requirements:

• Degree in Quantity Surveying or equivalent
• At least 7 years as a QS Manager experience in Building Construction/Hospital Building Project.
• Good knowledge of quantity surveying principles, cost estimation techniques, and cost control procedures.
• Able to read and interpret structural drawings.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Our client is dermatology clinic with different branches in Singapore.

• Provide expert advice to customers on skincare and beauty products.
• Answer questions and offer personalized recommendations based on customer needs and preferences.
• Ensure that products are well-organized, stocked, and displayed in a visually appealing manner.
• Build relationships with customers and follow up on purchases to ensure satisfaction and foster loyalty.

Requirements:

• Diploma and above.
• At least 2 years of experience in beauty/skincare retail industry.
• Ability to work in a fast-paced environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Participate in the development and management of the Project Work Schedule, covering building works, M&E, and Process Systems, from concept design through construction/installation to testing and commissioning.
• Estimate the duration and resource requirements for key construction activities.
• Prepare technical documentation for tender submissions.
• Contribute to site planning, work scheduling, and monitoring of site implementation progress.

Requirements:

• Degree in Civil Engineering or equivalent
• At least 4 years of experience in planning construction projects for building facilities.
• Good knowledge using Primavera.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client has more than 20 restaurants in Singapore that provide various dining concepts that refined tastes of both local and international food enthusiasts.

• In charge of implementing and managing food safety and quality assurance programs across the Central Kitchen and all outlets.
• Perform training in SOPs, food hygiene and food handling techniques.
• Work closely with vendors and contractors on maintenance matters concerning to food safety and QA issues.
• Ensure all SOPs are adhered to at Central Kitchen & outlets

Requirements:

• Diploma in Food Science & Technology or related field
• At least 2 years of QA experience in the F&B industry.
• Meticulous and highly motivated.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client has more than 20 restaurants in Singapore that provide various dining concepts that refined tastes of both local and international food enthusiasts.

• Work closely with business stakeholders and functional teams to collect business requirements for SAP ERP system enhancements and customizations.
• Run configuration settings and maintenance on the FICO modules.
• Create and maintain functional and technical documentation, including program specifications, test plans, and user guides.
• Identify opportunities to enhance existing SAP processes, recommending and implementing improvements that add to operational efficiency and effectiveness.

Requirements:

• Diploma in Computer Science or equivalent
• At least 3 years of supporting SAP FICO modules experience.
• SAP certificates and experience with SAP S/4HANA is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client has more than 20 restaurants in Singapore that provide various dining concepts that refined tastes of both local and international food enthusiasts.

• Supervise the FP&A team to ensure that data is regularly updated and maintained accurately and promptly.
• Direct the FP&A team in completing and analysing the company’s financials, including P&L analysis, cost variance analysis, and budget vs. actual performance assessments.
• Conduct financial analysis and modelling, including cash flow forecasting, project evaluations, cost-benefit analysis, and investment appraisals.
• Find opportunities for process improvements in the FP&A function.

Requirements:

• Degree in Accounting or equivalent.
• At least 3 years of FP&A experience in F&B/Audit industry.
• Strong communication, analytical and problem-solving skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Develops a strategic sales plan with the intention of reaching or exceeding individual sales targets and assisting in the overall organic business expansion.
• Plan and achieve revenue retention, drive revenue growth, and acquire new business within the individual's customer portfolio.
• Determines clear objectives for each sales call or meeting; adapts pre-made materials to make engaging presentations to influential people; uses relevant questions to get information, gauge interest from customers, and identify areas that require more information.
• Utilizes the effective implementation of the CRM system for creating reports on time and carry out sales activity plans. To improve team performance, offer opportunities for growth, coaching, and training.

Requirements:

• Diploma and above
• At least 5 years of experience in Sales in Defence and Public Sector.
• Excellent leadership, communication, and negotiation skills.
• Proficient in CRM system implementation.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is a manufacturer of machines that offers automated solutions for the pharmaceutical industry and healthcare facilities.

• Responsible for the design of controls system and programming coding.
• Modify controls design and other documents according to the company standards and compliance to industry standards.
• Develop specific program as per project requirements based on company coding standard.
• Support in controls and validation activities, conduct test and debug, internal buy-off, FAT and SAT.

Requirements:

• Diploma in any relevant engineering discipline
• At least 5 years of PLC experience in using Allen Bradley and Siemens-S7 programming.
• Good communication and able to work in a fast-paced environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is a manufacturer of machines that offers automated solutions for the pharmaceutical industry and healthcare facilities.

• Conduct system performance tests, data analysis, and troubleshooting to ensure optimal functionality of mechanical, software, and hardware components.
• Execute validation protocols for automated systems, ensuring compliance with industry standards and regulations.
• Collaborate with cross-functional teams, including design, manufacturing, and quality assurance, to identify validation requirements and methodologies.

Requirements:

• Diploma and above
• At least 2 years of experience in validation engineering, particularly with automated systems.
• Experience with robotics, control systems, or advanced manufacturing technologies.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client provides advanced instruments and systems designed for high performance across various industries.

• Connect with prospective clients to provide tailored semiconductor solutions.
• Manage the entire sales process, from prospecting to after-sales support.
• Liaise with global teams and R&D to tailor solutions to customer needs.
• Drive growth by exploring industry trends and opportunities in the SEA market.
• Foster and sustain strong client partnerships.

Requirements:

• Degree in Materials Science or equivalent.
• At least 2 years of sales experience in the Metrology/Scientific Industry.
• Good understanding of semiconductor processes for laboratory equipment uses for failure analysis, quality control and metrology equipment for thin film.
• Excellent communication, negotiation, and customer relationship skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Provide front-line service to patients and visitors such as registration of patients, answering phone and email queries, scheduling of appointments and billing.
• Handle insurance claims and other admin/ad hoc duties.

Requirements:

• Diploma and above
• At least 2 years of frontline experience in healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Engage in hands-on activities to conduct regular inspections and monitoring of various building services and facilities.
• Address breakdowns, respond to complaints/feedback, and attend to tenant service calls regarding building services and facilities.

Requirements:

• Nitec and above.
• At least 3 years of relevant experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Conducting maintenance service, commissioning of alarm systems
• Address to customer request on alarm and card access systems

Requirements:

• Basic Security certified
• At least 2 years of working experience
• Possess valid class 3 driving license

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Instrumentation of measurement and detection equipment for military and homeland security.
• Oversee post-sales delivery of equipment, conduct scheduled maintenance, and conduct diagnostic analyses for troubleshooting and repair tasks.

Requirements:

• Higher Nitec in Electrical & Electronics Engineering or equivalent.
• At least 2 years of working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Our client is a company that provides medical diagnostic devices to hospitals, clinics, and pharmacies in Malaysia and Singapore.

• Oversee product approval during the launch phase of products from a portfolio of leading brands.
• Work with Product Management and Global Marketing to develop launch campaigns and training materials for internal and external customers.
• Attain sales, productivity, and performance goals for the assigned portfolio in the specified territory.
• Deliver clinical guidance, training, and education to internal teams and customers.

Requirements:

• Diploma in Nursing/Physiotherapy/Occupation Therapy or equivalent
• At least 3 years of clinical experience in medicine, nursing, physiotherapy.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Identify and resolve problems with marine motors, auxiliary engines, steering systems, and other related components.
• Repair inboard and outboard engines, focusing on fuel, cooling, and exhaust systems.
• Perform regular maintenance to ensure the proper functioning of all shipboard systems.

Requirements:

• Diploma in Marine Engineering or equivalent.
• At least 2 years of nautical maintenance and repair experience.
• Skilled in using diagnostic tools and marine service equipment.
• Good understanding of marine engines, auxiliary engines, and cargo pumps.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Client is looking for Software Developers – Full Stack to design, develop and maintain high quality, world class software applications. This includes functional and technical design, coding, issues investigation and correction, application tesing and maintenance activities.

Role & Responsibility

• Designs and implements systems using a variety of languages (e.g., Java, Javascript, HTML, CSS, etc.)
• Writes and executes complete testing plans, protocols, and documentation
• Identifies and debugs, and creates solutions for issues with code and integration into application architecture
• Analyses designs to determine coding, programming, and integration activities required based on general objectives and knowledge of overall architecture of product or solution
• Ensure delivery within tight timelines and meeting the team’s expectation
• Get involved in the entire lifecycle of the SDLC
• Understand the requirement and ensure quality deliverables
• Ensure quality and optimized coding with proper documentation
• Develop unit plan and perform unit testing and provide continuously improved product experience
• Provide in-depth engineering support (debugging, performance optimizations, etc.) during the rollout phase to customers

• At least 2-5 years (5-8 years for senior) of experience in developing various applications for production
• Experienced in using clean code practices, and writing readable, maintainable code
• Good understanding of end-to-end application architecture
• Delivered at least one large-scale project to production
• Experienced in backend and/or frontend development
• Solid knowledge in Java technology (Java 8, Spring framework 4.0)
• Solid knowledge in Database technology (MYSQL/Postgres/Mongo database)
• Experience in designing, mock up, developing the UI of websites and/or web applications.
• Solid markup skills utilizing HTML5, CSS3, Bootstrap, Photoshop , Responsive Design.
• Experience in Restful API integration

Preferred Skills & Experience

• An interest in direct communication with customers, including non-technical audiences
• Software and services implementation experience within the Retail domain industry
• Retail domain knowledge: store operation, POS software functionality knowledge and integration knowledge with backend ERP systems
• Worked in high performance and cross-functional Agile software engineering teams that used practices like Kanban/Scrum/Lean/XP, Test Driven Development (TDD), Continuous Integration/ Continuous Delivery (CI/CD), etc.
• Experience with DevOps practices and Automation tools

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale.  As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.   

Description:

As a Sr. Software engineer in Dispute Systems, you will be part of a global team that develops and maintains Visa Resolve Online, a web-based application that enables Visa clients to manage their disputes and chargebacks. You will use your Java skills and experience with various technologies to design, develop, test, and deploy high-quality code that meets very high business, security and resiliency requirements. You will collaborate with other teams, vendors, and stakeholders to ensure the smooth delivery and operation of the application. You will have the opportunity to learn and apply new technologies and frameworks, such as AI and generative AI, to enhance the functionality and performance of the application.

Responsibilities:

• Learn the Visa Dispute business domain, analyze requirements, evaluate different coding options and participate in scoping and sizing activities
• Design, develop, test and maintain code for the Visa Resolve Online application
• Communicate and collaborate effectively with team members including vendor partner teams
• Participate in the technology proof-of-concepts and learn new technologies and frameworks
• Understand and enhance coding guidelines and participate in code review processes
• Create and maintain technical documentation
• Collaborate with Product Owners, DevOps, Security, Automation and Level 3 Support teams to ensure alignment across initiatives.
• Deliver service excellence and innovation, create opportunities, consistently think and act ahead of the curve

**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. 

This position is ideal for those who is passionate about solving challenging business problems and building applications that provide an excellent user experience. As a Staff Data Engineer, you will be an integral part of the Loyalty and Marketing development team, focusing on designing and building software solutions that leverage data to solve business problems.

The role is for a self motivated individual with strong foundational software engineering skills. The candidate will be extensively involved in hands on activities, including POCs, design, documentation, and development of new functionality. The candidate must be flexible and willing to switch tasks based on the team's needs.
Responsibilities:

• This position is ideal for an engineer who is passionate about solving challenging business problems and building applications that provide excellent user experiences. You will be an integral part of the Loyalty development team focusing on design and building of software solutions that leverage data to solve business problems.
• Strategic thinker and good business acumen to orient data engineering to the business needs of internal clients.
• Lead development and oversee programming testing functions to ensure that projects are securely delivered while fulfilling expectations.
• Identify opportunities for further enhancements and refinements to standards and processes.
• Lead by example, demonstrating accountability, mentoring junior team members, and by contributing to departmental procedures, best practices, and standards.
• The candidate will be extensively involved in hands on activities including POCs, design, documentation, coding, testing, implementation, and documentation of solutions for new development, system enhancements, and production support.
• Candidate must be flexible and willing to switch tasks based on team's needs.
• Development and programming functions to ensure that projects are delivered on time and within budget with good code quality.
• Work with architects, systems analysts, project managers, QA, and other developers to successfully implement business requirements while applying the latest available tools and technology.
• Responsible for the architecture, design, development, implementation of data based software applications. This includes working with both business and technical stakeholders to deliver high quality products and services that meet business requirements and expectations.
• Interact with business units to define requirements and modifications and use case to utilize in designing appropriate solutions.
• Provide recommendation on scope and scale of effort required to develop solution.
• Design, develop, document, and implement new programs and subprograms, as well as enhancements, modifications, and corrections to existing software Develop testing and debugging routines.
• Create documentation and procedures for installation and maintenance.
• Build and maintain relationship with global and virtual teams and third parties on software development or support issues.
• Identify opportunities for further enhancements and refinements to standards, best practices, and development methodologies.
• Work directly with Architects, System Analysts, Dev leads and QA team leads to manage the technical aspects of a development pipeline.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

About This Role:

This role will be part of a dynamic team to drive acquisition and business development for the bank’s commercial cards program. You will partner closely with key stakeholders across departments to support acquisition and ongoing management of commercial cards for SMEs and Midcap clients. The role will provide end-to-end support for acquisition efforts, marketing campaigns, post-sales support, and ongoing account servicing.

Responsibilities:

• Support acquisition and marketing campaigns for the bank’s commercial cards to deliver to acquisition goals
• Follow up on inbound customer leads generated from various touchpoints/channels e.g. branches, campaigns and contact centre
• Assist customers in signing up for the bank’s commercial debit and credit cards, and related commercial solutions
• Follow up on application enquiries and submission
• Work closely with internal stakeholders including contact centre, business support, legal and compliance to ensure a smooth card application process
• Maintain client satisfaction within a predefined standard turnaround time
• Serve as an internal reference for commercial cards product features, operational and technology aspects and SME and/or Midcap clients
• Demonstrate ability to look beyond issues by identifying root causes, identifying solutions and championing the initiative to improve / fix issues
• Act as a client advocate and having an end-to-end ownership to client issues
• Handle any other general administration duties and assist in ad-hoc projects as required