Reporting to the Head of Compliance & Information Security, this role is responsible for protecting MSIG’s business, employee, and client data across our business units (BUs) in Asia in accordance with relevant laws and regulations, as well as group and local policies. In addition, this role will monitor the outsourcing framework and controls in the region, with the support from the Head of Compliance & Information Security as Data Protection Officer, under Singapore’s Personal Data Protection Act (PDPA) for the MSIG Asia entity.b

Responsibilities

• Develop and implement the annual information security action plan in collaboration with the cybersecurity team
• Develop, maintain, and support a robust and effective incident reporting and tracking system, and review, monitor, and report on the corrective and improvement measures
• Monitor and advise on the operating effectiveness of information security workflows and controls
• Manage information security projects in Asia, including automation projects
• Monitor, advise, and support outsourcing matters across our BUs in Asia, and manage the outsourcing requirements for the MSIG Asia entity
• Conduct annual on-site reviews of our BUs in Asia
• Support the Head of Compliance & Information Security as Data Protection Officer under Singapore’s PDPA for MSIG Asia entity, including ensuring compliance, fostering a culture of data protection by communicating the policies, managing related queries and complaints, and liaising with the Personal Data Protection Commission (PDPC) as required
• Report to the Board and management on adherence to applicable laws and regulations as well as group and local information security and outsourcing policies and risks
• Review, update, and maintain the regional information security and outsourcing Policies, Regulations, and Guidelines (PRGs) to ensure consistency with the relevant laws and regulations as well as group and local policies
• Enhance the awareness of information security by developing training tools and materials
• Design, develop, enhance, implement, and maintain Compliance & Information Security automated/digitalised workflow management and reporting applications
• Handle and manage periodic reporting tools for regional monitoring, and consolidate the results
• Draft, develop, and edit the reports and documents for internal committee meetings
• Support the Compliance team and collaborate on:

1. Compliance related topics such as fraud, regulatory sanctions including AML/CFT, the Group’s internal regulations and guidelines (e.g., PRGs, compliance manual), annual Compliance Program, etc.
2. Periodic mandatory training to promote awareness of compliance to our staff, and in support of our BUs in Asia
3. Risk assessment on Compliance (CRA), Fraud (FRA), etc.
4. Annual Internal Control Program (ICP/JSOX)

Requirements

• Degree holder
• Certified Information Security Manager (CISM) and/or Certified Information Systems Security Professional (CISSP) is preferred
• Minimum three years of experience in information security (regional strategy and planning, risk management, regulatory operations and compliance), and preferably with at least two years of experience in a middle management role
• Good knowledge of information security and cybersecurity risks and controls, processes, workflows, methodologies, and trends
• Experience in project management
• Good knowledge of regional regulations in information security and the insurance sector
• Good experience and understanding of Asian cultural and business dynamics

Job Responsibilities:

• Create and manage Google and Meta Ads campaigns to generate leads and achieve our digital communication objectives.
• Optimize paid advertising campaigns, including Meta Ads, Google Ads, and various social media Ads.
• Conduct thorough market research and analyze data to identify trends and enrollment opportunities.
• Collaborate closely with cross-functional teams to develop visually appealing and on-brand creative content for various digital marketing channels.
• Utilize design tools and software to craft/edit attention-grabbing banners, graphics, videos to produce compelling video content for digital campaigns.
• Stay updated on industry trends and best practices in creative development to ensure our campaigns are visually impactful and resonate with our target audience.
• Implement A/B testing and conversion rate optimization (CRO) strategies to enhance campaign effectiveness.
• Track, measure, and report campaign performance using Google Analytics and other relevant tools.

Job Requirements:

• Candidates should have a minimum of 2 years of experience in digital paid advertising, preferably from a digital marketing agency
• In-depth knowledge of digital marketing channels, including social media, search, and display advertising.
• Bachelor's degree in Business, Marketing, IT, or a related discipline.
• Candidates with more experience may be considered for an Assistant Manager position.
• Proficiency with paid advertising platforms, including Google AdWords and Facebook Ads.
• Strong analytical and data-driven mindset, with some experience using analytics tools to track KPIs and ROI.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• A self-motivated individual with a genuine passion for digital marketing and a willingness to learn and adapt to new technologies and platforms.
• A results-oriented approach with a proven track record of delivering digital lead generation.

Our client is actively searching for a Senior Professional Officer, Precision Engineering to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

• Design and teach labs & practice modules.
• Mentor students in Capstone Projects and the Integrated Work Study Programme (IWSP).
• Lead or co-lead innovation projects with industry.
• Manage labs and equipment to support academic programmes and applied research.
• Ensure safety in labs

The ideal candidate will need to have the following qualities and experience:

• A good degree in Precision Engineering or Mechanical Engineering or a related field with Precision Engineering and fabrication background.
• Masters, PhD and/or relevant professional certifications would be advantageous.
• Deep technical specialist with 10 or more years of working experience in Precision Engineering, Fabrication and CNC machining would be preferred as well as hands-on experience is a must.
• Experience in following areas is highly desirable.
  Basic machining and fabrication and able to use and teach use of lathe, milling machine and similar workshop machinery.
  Hands-on competence in CAD, CAM and CNC programming.
  CNC machining experience, 3 axis and ideally experience with 5 axis CNC machining, programming, and post processing.
  Good knowledge of high precision manufacturing processes, such as EDM, wire-cutting, Laser cutting, precision grinding, powder metallurgy, injection molding, etc.
  Strong experience with GD&T and metrology and have hands-on experience with CMM.
  
• Advantageous to have experience with Additive manufacturing.
• Extensive experience and knowledge of industry practices to bring industry perspective to the University
• Keen interest in innovation projects, with demonstrated ability in developing solutions to technical problems and exploring new fabrication techniques.
• Strong supervisory skills and enjoy working closely with students in an educational environment.
• Demonstrate proficiency to keep abreast of development in the field and pursue professional certification programs. Possess industrial certifications in relevant areas will be an added advantage.

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

Childcare Admin
Location: Islandwide
Working days and hours: 5 Days/ Saturday when required
Salary: $2000 to $2500 depends on experience

Interested applicants can also send your resume to Whatapps: +6581514682 (Angel) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Scope:

• Paper work
• Sales reports,
• School fee list reports
• Enrolment documents)
• Assist Centre Manager on centre's operations & events

Requirement:

• Basic Computer Knowledge
• Data Entry
• Data Key In
• Relevant Experience

• 15+ years of IT industry exposure with strong Salesforce skills
• Certifications in Salesforce and Copado
• Experience in Logistics industry for at least 5 years
• 8+ years of development and design experience on Salesforce CRM implementations
• Solid experience as Architect for a large Service cloud implementation involving multiple stakeholders.
• Knowledge on Sales, Marketing and Community cloud
• CICD experience using Copado
• Experience in integration tools like Mulesoft
• Experience with key areas of enterprise architecture, including integration technologies, single sign on
• Einstein AI and data migration.
• Experience with SAFe Agile implementation methodologies.
• Proven ability to analyze, design, and optimize business processes via technology and integration.
• Guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value.
• Experience in working for global teams across different geographies
• Excellent oral, presentation, and written communication skills.

Behavioral Skills:

· Should be able to work independently with minimal

guidance.

· Resolve technical issues of projects and explore

alternate designs.

· Participates as a team member and fosters teamwork

by inter-group coordination within the modules.

· Effectively collaborates and communicates with the

stakeholders and ensure client satisfaction.

· Train and coach members of project groups to ensure

effective knowledge management activity.

Responsibilities

• Serve as a Trusted Advisor, drive conversations with our Enterprise Architects, Solution Architects, Developers and Business Stakeholders armed with best practices for enterprise architecture functions such as Security, Performance, Development Process, and Application Governance across the platform, including Service Cloud, Sales Cloud.
• Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Force.com Platform.
• Provide guidance on application and integration development best practices, platform architecture standards, functional and technical solution architecture & design, environment management, testing, and Force.com Platform education.
• Drive the creation of application and technical design documents which leverage Salesforce best practices and effectively integrate Salesforce into customer infrastructure.
• Troubleshoot key implementation issues and demonstrate ability to drive to successful resolution. Lead evaluation of business and technical requirements from a senior level.
• Review and correct project/program direction, approach, and key artifacts to keep projects on track and solutions extendable and maintainable going forward.
• Identification and pro-active management of risk areas and commitment to seeing an issue through to complete resolution.
• Manage customer expectations; negotiate solutions to complex problems with both the business partners and the technology team.

Build relationships with business and technology partners, internal and external, and contributing to broader goals and growth beyond the scope of a single project.

Responsibilities:

• Main tasks would be to sieve through data and information and ensure that the quality of photos are up to standard, as well as ensuring that all information are accurate
• Pay-roll duties
• Ad-hoc duties such as packing of letters, coordination of accruals of gift notifications from the field office and various sponsors

Requirements:

• Min NITEC
• Proficient in MS office applications
• Resourceful and able to work independently
• Mature, independent and willing to work under limited supervision

Interested applicants, please kindly send your updtaed CV to [email protected]

CH Talent Resources (13C6338)

R21102857

About the role

CGS-CIMB Securities International Pte. Ltd is one of the leading integrated financial service providers in Asia. With a global presence in over 20 countries, and backed with an award-winning research team, the Company is well-positioned as Asia’s leading financial gateway, providing well researched and in-depth analysis of financial products.

We are seeking a committed individual to join the equities operational team to support the post trade processing and daily reconciliation monitoring process.

The candidate needs to be attentive to details with data integrity mindset who thrives off learning new skills and challenging yourself in operational efficiency area.

Job Responsibilities

The incumbent will be responsible for:

• daily reconciliation process in stock balance and monitor in a timely manner

• Work collaboratively with teams to identify the best practices for timely update of position to avoid reconciliation break

• Ensure accuracy and meticulous in daily processing of records and updates.

• Support in data collation and documentation for periodic US IRS - QI/QDD reporting

• Liaise with different stakeholders in supporting the daily operational activities as assigned by the line manager to resolve any operational processing issues

• Identify opportunities for process improvements or automation to achieve operational workflow and service efficiency

• Perform any other responsibilities/tasks as assigned by the Management from time to time

Job Requirements

To thrive and be successful in this role, you must have / be:

· Minimum Diploma qualification. Fresh graduate in Business Admin is welcome to apply.

· Keen attention to detail with accountability mindset

· knowledge in industry regulations preferred i.e. FATCA/ CRS

· Strong Proficiency in MS office applications

· Analytical mind to diagnose issues and ability to think-of-box solutioning is paramount.

· High sense of urgency and dedication to efficiency

· Strong communication, interpersonal and good organizational skill

· Team player and able to work well under pressure in a fast-paced environment.

Student Care Teacher

Location: Jurong Point / ONE Holland
Centre operation : 10am to 7pm (School day) | 8.30am to 7pm (School Holiday)
Working timing: 35 hours per week (school day) | hourly basis base on package
Salary : $2200 - $2800

Purpose of the Job:

• Provide children with care, stimulating environment to learn, supervision and guidance during the after school hours and school holidays.
• Plan, coordinate and execute programmes during Term and School Holidays.
• Help children grow in all aspect of life - emotional, social, physical, intellectual and spiritual.
• Ensure the safety, security and well-being of students at all times.

Job Description:

1. Manage a group of about 20 students (7 – 12 years)
2. Ensure students finish school homework (give spelling drills, prepare them for test/examinations – e.g. students do more practices on assessment books, ensure completed exercises in assessment books are marked, ensure corrections done)
3. Supervise and guide the student with their school work as well as life skills (play, hygiene and meal time)
4. Plan and conduct child appropriate social and recreational activities and holiday programs
5. Ensure the safety, security and well-being of students
6. Address classroom disciplinary issues using positive disciplinary technique
7. Prepare/organise and execute/conduct creative learning activities and outings as required
8. Support the holistic development of students in alignment with organisation’s goals
9. Fetch students from a nearby school to the Centre
10. Handle administrative classroom management tasks
11. Maintain regular communication with student’s parents
12. Foster good working relationship with students, parents and team members

Interested personnel kindly contact WhatsApp :+65 9299 4753 (Marcus)

OR

Email to : [email protected]

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Overview:

• Plan and implement appropriate tenancy mix
• Ensure optimal occupancy and revenue
• Formulate and implement leasing/marketing strategies
• Plan for upcoming AEI work

Responsibilities

• Manage existing tenancies, identify prospects and secure new tenancies
• Review lease proposals and put forth recommendations
• Establish and build networking channels with tenants and agents to achieve maximum occupancy
• Monitor tenants’ sales performance and work with tenants to improve revenue
• Establish and maintain good landlord-tenant relationships
• Supervise and lead junior leasing personnel
• Oversee and follow up on tenancy-related matters
• Check and review tenancy documentations
• Prepare proposals, budgets and monthly reports
• Follow up on rental and electricity arrears

Requirements

• Degree in Estate Management / Business / Marketing or equivalent
• Minimum 5 years’ relevant experience, preferably in a retail mall
• Good grasp of retail market trend and well-versed in retail leasing procedures
• Responsible, meticulous and able to communicate with people at all levels
• Able to multi-task efficiently and work in a fast- paced environment
• Possess good attitude, drive and resilience to meet job challenges
• Self-motivated and achievement driven
• Problem solver with good leadership skill
• Strong in both oral and written communication

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

Our client, a leading financial services firm is looking to hire a smart and proactive individual having experience in Data Quality and proficiency in Databricks, Python & SQL.

Responsibilities:

• Work as a core member of the Data & AI team, driving the adoption of Collibra across Business Units.
• Establish and enforce data quality standards to ensure consistency and accuracy.
• Act as a Collibra Subject Matter Expert (SME) while working with cross-functional teams to address data quality issues and drive improvements in Collibra.
• Create and maintain comprehensive documentation on data quality policies, procedures, and best practices within Collibra.
• Provide training to users on Collibra tools, promoting awareness and adherence to best practices.
• Contribute to the overall data governance framework, ensuring compliance with data quality standards.
• Collaborate with data stewards to ensure the implementation and adherence to data quality policies, enforcing data ownership on quality issues.

Requirements:

• Minimum of 4 years of hands-on experience with Collibra Data Quality tools and Databricks.
• Strong technical skills in data and proven experience implementing large-scale projects.
• Previous experience in developing data governance processes is a plus.
• Understanding of integration between applications in terms of lineage and metadata harvesting.
• Asset Management experience will be beneficial.
• Data Governance process experience is required to ensure Collibra aligns with defined process requirements.

If you or anyone within your network is keen to discuss it further then please share your resume with [email protected]

We are a centrally located boutique firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Manager to develop strategic plans and system implementation to support through the next phase of growth and development roadmap.

You will be responsible for:

• Supervise, drive, and grow the recruiting team
• Improve on current process and implementing new business processes and procedures
• Monitor various recruiting metrics, costs analysis, effectiveness of sales to provide reports to the management
• Recommend and execute action plans to improve the employer brand
• Coordinate with various departments to forecast future hiring needs
• Building up the company’s professional network through relationships with HR professionals, external vendors and internal stakeholders
• Other ad-hoc duties may apply

Requirements

• At least 5 to 8 years of relevant experience (Preferably in the Recruitment Staffing industry)
• Proven work experience in Managerial / Supervisory level
• Strong business acumen, analytical skills and use of data to advice on key business insights

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

R1107107

The Company

Opportunity to join a well-established bunker trading organization as Accounting Manager.

The Role

Reporting to the Singapore Country GM and Head of Finance, you will be responsible for overseeing the finance and accounting function for Singapore including preparation of monthly financial statements, variance analysis, fixed register, review purchase and sales transactions, bank reconciliation, monitoring of inventory system, cashflow management, review of tax and GST returns, payments, liaising with auditors and tax agents.

You will drive the set up and implementation of finance processes and systems.

Your Profile

As the successful candidate, you will possess a degree in Accountancy or ACCA with the following relevant experience:

• At least 5 years of experience in handling the full spectrum of finance and accounting functions
• Exposure within a bunker/commodity/oil trading environment will be highly preferred
• Prior exposure in a Big 4 audit firm will be ideal but not a must

Apply Today

Please send your resume, in WORD format only and quote reference number STE12788465, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | | EA Licence no.: 07C5595 | Serene Tan Ing Shiern EA Registration no.: R1109248

1. Leading the IT Team, conduct regular performance of all team Manager

2. Conduct regulate training of the entire IT team of staff

3. Maintain the best relation with our clients

4. Conduct regular check of our business SOP, amend and improve it if necessary

5. Recruit the most suitable candidate from oversea, and make sure they had enough related experiences

6. promote our business to local hotels and expends our business

7. Travel to over sea to recruit suitable IT candidate and promote our business

The Senior Document Controller, based out of Singapore, will provide document management and administrative support to the company and its mixed residential and commercial development project in Cambodia.

This key role will coordinate all activities relating to document control procedures, including contracts, technical documents, drawings and commercial correspondences, ensuring comprehensive up-to-date file records and quick retrieval.

Responsibilities:

1. Maintaining a comprehensive centralized document management system (CDMS) and ensuring that all relevant documents are filed and organized correctly.

2. Maintaining and providing training and support to project team members and divisional personnel to assure compliance with required standards for documentation, archiving and retrieval of documents over the project’s lifecycle.

3. Managing the review, approval and distribution of documents according to company’s policies and procedures.

4. Set up, design and manage the documentation and withdrawal procedures, SOPs and flowchart.

5. Maintain Master list on status of revisions of all controlled document and drawings.

6. On the ground coordination of all activities related to documentation management and providing support to team members on the use of CDMs.

7. Take ownership of the CDMs, including taking preventive measures to ensure data integrity, proper sorting, filing and reporting.

8. Ad-hoc tasks assigned by management.

Requirements:

1. Minimum Diploma in Business Admin or equivalent.

2. Minimum 5 years of project document/data control experience, with ISO project experience an added advantage.

3. Filing and arrangement of documents, maintenance of list of applicable documents.

4. Must have experience in handling bulk documentation.

5. Experience in using SharePoint in document management.

6. Proficient in MS Office applications and Google Drive.

7. Knowledgeable in IT, Proficient in Manage Access Permission and managing Access Control List (ACL).

8. Strong compliance, coordinating and problem-solving skills required.

9. Work independently, self-starter approach with a positive attitude and a proactive team player.

10. Demonstrate excellent attention, meticulousness with a keen eye for detail and accuracy.

11. Occassional work travel may be required.

Interested candidates please send in CV with expected salary.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Talent Consultant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Stable Basic Salary + Attractive Incentives

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

The Company

Opportunity to join a globally renown luxury retail brand as Regional Business Controller for South Asia.

The Role

Reporting to the APAC CFO, you will be responsible for overseeing the FP&A function for the South Asia region, supporting in terms of sales reporting and analysis, monthly P&L closing & reporting, analysis by market entity and stores. You will also drive budgeting, 3-year plan projections, work with the procurement team in monitoring compliance with the organization’s purchase procedures.

Your key stakeholders include the various Head of Departments, Sales Area Managers, Local Country Managers, Accounting, Legal, IT, Procurement, etc.

Your Profile

As the successful candidate, you will possess a degree in Accountancy or ACCA with the following relevant experience

• At least 5 years of FP&A experience within the retail or FMCG industry
• Strong excel skills will be essential while exposure to BI tools will be ideal
• Prior regional exposure will be preferred but not a must
• Ability to be hands-on and work in a fast-paced environment.

Apply Today

Please send your resume, in WORD format only and quote reference number STE12705923, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No: 07C5595 | EA Registration No: R1109248

·       Prepare/ review Management Accounts, customized reporting packages, Statutory Accounts

·       Prepare/ review monthly payroll and other expense disbursements, as well as year-end remuneration returns and tax clearance

·       Prepare/ review GST returns, corporate tax return, withholding tax and COR

·       Prepare/ review administrative/ payment processing

·       Liaise with auditors and regulators, answering queries of behalf of clients

·       Responsible for billings, fee negotiations and recovery for each client engagement

·       To set and manage the deadlines of the portfolios of clients in accordance with the agreed calendar defined for each client

·       Provide excellent client service and ensure deliverables timelines are met.

·       Monitor and control the workload of the team

·       Communicate effectively with the team to ensure they are aware of deadlines and expectations in terms of timing

·       Identify training needs and opportunities within the team.

·       Ensure that Ocorian policy and procedure are adhered to

·       Review current process flow for improvements and assist in the implementation of recommendations

·       Identify problems and issues and apply problem solving skills to provide solutions

·       Participate in new client prospects meetings, when required, and the subsequent onboarding process.

·       And any other such duties that might be reasonably required for this role

·       Your job scope of job may be revised at the discretion of the Company according to the needs of the business.

#LI-DL1

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship)
• Lead on day to day running of the account with clients & agency partners
• Assist in mentoring, and developing team members
• Develop and execute integrated media plans across various offline and online channels with the goal of driving client business objectives: account openings and card sign ups.
• Manage daily workflow of top, mid and bottom funnel campaigns. Collaborate with cross-functional teams to ensure the integration of media plans with overall marketing strategy.
• Propose and manage client media budgets to drive business targets.
• Overlooking and optimizing performance marketing campaigns across the channel mix including SEM, programmatic display, paid social and retargeting to drive leads and conversions.
• Ensure best practice for Search, Programmatic Display and Social buying and planning
• Ensure on-going test and learns to drive campaign performance
• Make in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Assist in mentoring, and developing team members

Key responsibilities include

• Support with optimization of existing portfolios including quarterly performance reviews, competitive landscape assessment, understanding of new trends and insights. Work with markets to ensure alignment to align on initiatives and actions.
• Drive higher and deeper penetration of Value-Added Services, new solutions and capabilities across multiple markets
• End-to-end management of key strategic projects for clients - Define project scope, tasks, goals, and deliverables and manage project activities through the sales and implementation cycles. Leverage appropriate Visa assets and resources to provide an exceptional implementation and integration experience to clients.
• Lead and facilitate product workshops / discussions / ideation sessions with clients in person or online to drive product engagement to new levels.
• Proactive product support that positions Visa as a strong partner and differentiator to achieve greater engagement, preference, and mindshare. Develop own product expertise over time to proactively advocate, as a subject matter expert to clients and internal stakeholders.  
• Ensure compliance with all product mandates across GCs with supported narratives and implementation support to clients.
• Set out key client strategy and roadmap for growth, work with client organizations and internal teams to ensure execution and delivery of key growth targets.
• Build breadth and depth in coverage across working level as well as key senior stakeholders.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The position assists the Restaurant Manager in supervising the overall operation and service standards of the outlet to meet and exceeds guest’s dining experience expectations.

Main responsibilities include, but are not limited to, assisting the Restaurant manager in creating a Food and Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Works closely with the manager to forecast sales, covers and payroll costs.
• Supervises the daily operation and ensures sufficient manning coverage for operations.
• Assigns the supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else.
• In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Is present in the operation during all meal periods.

Provides a Leading and Consistent Guest Experience

• Is pro-actively engaged in guest service.
• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service team to personalise guest experience and in accordance with Hotel Standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style. Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Assists the manager to coach and trains team members to prepare them to move to the next level within 14 – 24 months.
• Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Assists in recruitment, inducts and trains the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• In the absent of the manager, attends daily meetings and all other meetings, which fall under his/her jurisdiction, follow directives given and advises the manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant.
• Makes recommendations to the manager on other potential sources of revenue e.g. promotions etc.
• Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour.
• Submits monthly sales analysis with improvement action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the manager.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as a leader.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

• Internships are designed to introduce and build essential, hands on skills that differ from those attained in the academic arena and help to enhance the transition from student to professional. 
• Interns are assigned duties that will provide a broad, well-rounded learning experience within their field of study
• Intern 1 – completion of first year of qualified study

The Housekeeping Attendant (Rooms) is responsible for the immaculate upkeep and cleanliness of all the suites and work areas in their assigned sections.

Primary Responsibilities

Upkeeping the Comfort and cleanliness of suites

• Promotes a positive and inviting image of Raffles Hotel Singapore by ensuring all suites and assigned sections are immaculately clean and comfortable.
• Ensures smooth running of the Housekeeping section by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.

Creates a welcoming room experience that meets residents’ expectations

• Ensures residents receive the experience as detailed in brand SOP, Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Upholds flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Observes and anticipates resident’s needs in a discreet and non-intrusive manner, offering prompt, efficient and personalised service to our residents.
• Ensures observed preferences of residents are communicated with the Assistant Manager for follow up and recording in guest profile.
• Reports and hands over lost and found articles to the Housekeeping office immediately.

Involvement as a member of both the Housekeeping and Hotel Team  

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Shows care for assigned work areas by organising and maintaining the pantries and work areas in pristine condition throughout and at the end of shift. Ensures that all equipment used is clean and kept in good working condition at all times.
• Ability to organise own work flow to ensure completion of all assigned duties before the end of shift.
• Exercises flexibility and accepts changes with a positive attitude by showing understanding and consideration to the needs of the operations and department.
• Adheres to Work Safety and Health (WSH) policies and procedures.
• Undertakes and performs any additional duties as assigned by Managers.
• Attends and contributes to colleague meeting and any other related activities.

• Review soil profile and perform geotechnical design calculation for preliminary studies.   
• Lead in the preparation of detailed design reports, calculations, and drawings.   
• Perform geotechnical analysis and geotechnical findings.   
• Responsible for geotechnical design development and assessment including ground improvement works, foundation design, ERSS and Instrumentation    
• Oversee feasibility studies and prepare weekly reports & work programs.    
• Conduct site surveys, monitoring and review instrumentation readings, also involved in Risk Management    
• Prepare and compile technical reports and drawings.    
• Plays a key role in client management and client satisfaction.   
• Liaison with project stakeholders, clients, other consultants, contractors, relevant authorities.   
• Assist with authority submission requirements for geotechnical works.   

• Understand the end-to-end product topology from infrastructure and application perspective. Identify risks early on and ensure they are addressed before they become actual problems, whenever possible.
• Run the production environment by monitoring availability and taking a holistic view of system health.
• Measure and optimize performance, and solve issues across the entire stack: hardware, software, application, and network.
• Identify parts of the system that do not scale or are instable, provide alleviating measures and drive long term resolution of these problems.
• Becoming SME on VAS Issuer products and analyzing complex systems from a reliability and resilience perspective.
• Engage with stakeholders to regularly interact and discuss the roadmaps and robust supportability aspects. Should be able to drive agenda for better operational functioning and understand agile way of performing tasks and initiatives.
• Represent the SRE organization in design reviews and operational readiness exercises for new and existing services.
• Performing code bug fixes in production and recommending any architectural improvements during issue/incident analysis.
• Actively look for opportunities to improve the availability, reliability, and performance of the system by applying the learnings from monitoring and observation
• Design and implement creative solutions to operations problems, incidents, or outages such that these problems remain fixed and, as a result, driving down the burden of toil.
• Providing technical assistance to perform and run blameless root cause analyses on incidents and outages aggressively looking for answers that will prevent the incident from ever happening again
• Provide Level 3 on-call support (based on rotation)
• Spread SRE culture, create standard SRE documentation and report templates. Provide guidance and technical expertise to junior team members and encourage the learning culture within the group and fostering innovation.

Preferred Skills

• Experience supporting production Windows and/or Linux environments, including process management, user management, distilling log files, and debugging performance issues.
• Ability to develop tools and scripts to support automation need.
• Coding experience beyond simple scripting
• 7+ years of development experience with Java, SQL, Automation, bug fixing, handling Production & Application operations
• Experience working with any log analysis tools and observability applications like Grafana, Tableau, Splunk.
• Excellent knowledge of Docker and Kubernetes, including design, build and maintenance of k8s environments.
• Knowledge of two or more platforms like Kafka, NginX, CDN, Redis/Hazelcast, Middleware software, Elastic, various SQL and noSQL database platforms is also expected
• Good working knowledge of TCP/IP, routing, and data centers.
• Linux systems engineering capabilities and network analysis expertise are great to have.
• Strong work ethic, leadership skills, excellent judgment and good time management in prioritizing work, and the ability to work in fast paced, team-oriented environment.
• Outstanding analytical, problem-solving skills and willingness to investigate complex problems, a proactive approach to spotting problems, areas for improvement, and performance bottlenecks
• Strong critical and strategic thinking skills to handle both the big picture and crucial technical decisions
• Ability to read and understand production code in any language so that you have a deeper understanding of our technology and ways to optimize it
• Experience in designing, integrating, developing web services and REST/JSON APIs.
• Knowledge in Java or related technologies would aid in bug fixing, understanding the products supported better and to support integration related issues.
• Need to have an excellent systems and product architecture understanding from application components and infrastructure perspective such as network, load balancer, firewall, gateway services etc.
• Experience supporting and working on web and mobile applications and troubleshooting problems in a cross-functional environment.
• Strong collaboration skills and ability to take ownership of problems when navigating ambiguity
• Willingness to work outside with a strong technical aptitude and excellent communication skills.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

About the job

Reporting to the Interior Design Manager, you will support the Communication & Interior Design (Com&In) Department in creating inspiring store solutions for an easy and convenient shopping experience and providing effective range presentation and store communication within the Store to inspire our visitors based on local consumers demographic and needs.

Your assignment

• Use home furnishing competence to create home furnishing solutions in room settings, homes, vignettes and sales support areas that reflect the IKEA identity.
• Actively contribute in the gathering of insights from home visit interviews and translating this knowledge into locally relevant, functional, aesthetic and commercial home furnishing solutions that exceed customer expectations and reflect home furnishing the IKEA way.
• Contribute to the creation of a Showroom matrix that reflects a wide variety of styles, living situations and price levels to create a good tempo with distinct visual impressions.
• Stay up to date and knowledgeable about home furnishing, retailing and trends in order to contribute in workshops to generate creative ideas.
• Contribute to the content of the department action plan with initiatives that will grow the business and support long-term profitability and execute the agreed plans together with the Com&In team and other functions.