This role manages the training & capability needs of the Asia region and Australia and to assist with the delivery of the Asia strategy while ensuring staff are adequately trained to meet regulatory requirements, job requirements and local regulatory accreditation.

Key Responsibilities

• The role is focused on the delivery and design of the C&IB Capability strategy and working with the Asia Leadership Team to assist with the delivery and embedding of the C&IB strategy in Asia
• The role requires deep knowledge and experience of NAB’s systems and controls as they apply to the delivery of the training & Asia strategies.
• The role co-owns the C&IB Capability strategy with the Capability team
• The role is principally responsible for managing the governance & delivery of the training program and the effectiveness of the training Controls.
• The role consults with the Head of Regulatory Response & Capability and the Executive Asia
• The role consults to the C&IB divisions via the Global Training Governance Forum and the Training Working Groups and to the Asia Leadership Team
• The role contributes to the C&IB business to ensure C&IB colleagues are adequately trained.
• The role contributes to the Asia Leadership team to ensure successful roll out of the Blueprint in Asia.
• Coordination and delivery of the commination's strategy across Asia.

Key Accountabilities

• The role has independent decision making to training facilitation, creation and delivery
• The role has shared responsibility with the Asia leadership team to assist with the delivery and embedding of the Asia strategy.
• The role may draft training materials subject to C&IB’s global training governance framework
• The role has shared decision making with Head of Regulatory Response & Capability & Executive Asia
• The role must align with the global governance training framework and training controls.
• The role has shared responsibility with the Training team as follows:

1. Maintenance of the Learning Needs Analysis
2. Maintenance of the Training Calendar (Asia)
3. Maintenance of People Hub for training records
4. Logistics planning for face-to-face training
5. Collection of Management Information
6. Reporting of Management Information including training breaches

Essential capabilities

• Learning & Development background
• Logistic management skills
• Communication skills
• Stakeholder Management

Other Capabilities

• Experience of training platforms, training delivery, training creation.
• Regulatory Compliance requirements across Asia
• Experience in creating online learning content and using learning management systems.
• Knowledge of instructional design.

Experience

• At least 7 years of professional experience required
• Previous professional experience in Learning & Development and training facilitation.
• Familiarity with Asia regulatory training requirements and accreditation.

• Daily bank account management (download bank statements and update to excel schedule).
• Ensure timely and accurate billing of invoices.
• Monthly payroll processing.
• Update MYOB system.
• Prepare corporate secretary documents such as director resolution etc.
• Liaise with clients and internal departments in other matters such as billing, enquiries.
• Assist in other relevant duties and other ad-hoc duties.

a) Dissemble various types of aircraft components

b) Perform trouble shooting, assembly, inspection and testing of aircraft components

c) Perform minor rework or call out the relevant repair scheme

d) Read and understand CMM, Service Bulletins, Standard Practices or other relevant Airworthiness Data

e) Complete the documentation and records for each component and where applicable, sign and stamp each stage of the work performed

f) Release of components to service

g) Proficient in most of the requirements for multiple products

h) Cost conscious and have a sense of urgency to complete jobs by stipulated deadlines

i) Ability to work in various areas of the shop, uses sound judgment and is a team player

j) Accept ownership for the work assigned to him and perform his job in a safe and proficient manner

k) Able to work independently with minimum supervision and possess basic problem solving skills

l) Aid in the maintenance of his personal work area, the workshop and shared facilities and equipment

m) Participate in the Continuous Improvement projects in Customer Service Department (methods) to promote efficiency and productivity.

n) Comply with all health, safety and environment (HSE) regulations as prescribed by law and company’s policies.

o) Actively participate and contribute to HSE initiatives & Corporate HSE programs and in HSE risk communications & mitigations.

p) Any other duties assigned.

JUST ORD, GRADUATED or SWITCHING CAREER?

Our company is expanding looking for like-minded and driven individuals, to grow and achieve greater heights together!

We represent international clients to provide them with effective sales and marketing strategies to boost clients’ sales revenue and brand awareness.

Responsibilities

- Drive customer acquisition through events/roadshow

- Ensure smooth operations in events/roadshow

- Team strategic thinking to meet clients expectations

What we offer

- 1-to-1 mentorship (no experience are welcome)

- Teamwork and fun environment

- Career advancement opportunities

- Personal development opportunities

Join us to be part of the growing team!

a) Oversee CSR and SA team to ensure AOG support, order fulfilment towards customers’ service for satisfaction.

b) Responsible for daily customer support and service for purpose of MRO sales related matters to meet the Sales Repair target plan including account management, preparation of proposal, quoting, payment matters, liaison and fulfilling sales & repair orders.

c) Handling of warranty claims and manage customers’ complaints with the team.

d) Ensure MRO TAT follow up, communicate targets, achievements and justify the discrepancies and propose alternative solutions when appropriate.

e) Propose best commercial solution according to customer needs, in compliance with SEDSA strategy and customer’s expectations.

f) Monitor, analyze and improve MRO activities on LRUs.

g) Secure good relationship with customers via interactive mode of communications.

h) Ownership of overall customer satisfaction / perception of SEDSA as an MRO site.

i) Daily monitoring and communicate all repair flows between SEDSA and customers to ensure smooth operation, efficient communication and service rate/OTD being met.

j) Involve in any special mission, such as imminent AOG, expedition of specific order, delivery discrepancy, quality complaint, etc.

k) Follow up on delivery schedule for sales orders and repairs status with Workshop / Supply Chain/ Planner.

l) Generate reports for analyzing KPIs to improve performance

m) Provide guidance and support to team members. Promote Safran culture to empower people.

n) Set-up processes and KPIs for the team; support business and quality audits.

o) Participate in the Continuous Improvement projects in Customer Service Department (methods) to promote efficiency and productivity.

p) Actively participate and contribute to HSE initiatives & Corporate HSE programs and in HSE risk communications & mitigations.

q) Comply with all health, safety and environment (HSE) regulations as prescribed by law and company’s policies.

r) Any other duties assigned.

Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As a technology and data-driven firm, we design and build our own cutting-edge systems, from high performance trading platforms to large scale data analysis and compute farms. With offices around the globe, we emphasize true, global collaboration by aligning our investment, technology and operations teams functionally around the world. Building on our quantitative research platform and process-driven approach, Squarepoint also runs discretionary strategies to take advantage of opportunities which cannot be traded fully systematically.

We are looking to hire recent graduates to join our Discretionary Trading team. As a Junior Discretionary Trader, you will have the opportunity to work alongside our senior discretionary traders, who will provide on the desk training and mentorship. Your goal will be to help maintain target portfolio positions by assisting the senior traders with daily portfolio monitoring, maintenance, and hedging. As a collaborative organization, our discretionary traders work closely with quantitative researchers to leverage our world-class research platform to improve both discretionary and systematic strategies. You will leverage and develop a broad range of skills including fundamental and macro analysis, research, portfolio construction, risk management and execution. We currently run discretionary strategies in Equities, Commodities, Rates/FX, and Credit including Volatility trading across all asset classes. If you have an interest in trading and would like to learn how to manage your own risk overtime, we encourage you to apply.

Responsibilities:

• Collaborate with senior traders and quantitative researchers to structure and evaluate new trading opportunities
• Generate PnL tracking and attribution reports based on trade ideas
• Monitor and analyze portfolio performance to generate risk reports
• Hedge books and allocate hedges appropriately
• Execute large or complex trades which cannot be automated due to complexity or liquidity constraints

Qualifications:

• Recent, or soon to be graduate, with relevant course work, internship, or other applicable experience or knowledge
• Bachelor’s degree in a quantitative or related field such as Mathematics, Statistics, Econometrics, Engineering, Operations Research, Computer Science, Physics, Economics, Finance
• Strong communication skills with the ability to collaborate with teammates globally
• Strong sense of urgency with the ability to work well in a fast-paced environment
• Programming skills essential, with at least one major programming or scripting language, strong preference for Python.

Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As a technology and data-driven firm, we design and build our own cutting-edge systems, from high performance trading platforms to large scale data analysis and compute farms. With offices around the globe, we emphasize true, global collaboration by aligning our investment, technology and operations teams functionally around the world. Building on our quantitative research platform and process-driven approach, Squarepoint also runs discretionary strategies to take advantage of opportunities which cannot be traded fully systematically.

We are looking to hire recent graduates to join our Discretionary Trading team. As a Junior Discretionary Trader, you will have the opportunity to work alongside our senior discretionary traders, who will provide on the desk training and mentorship. Your goal will be to help maintain target portfolio positions by assisting the senior traders with daily portfolio monitoring, maintenance, and hedging. As a collaborative organization, our discretionary traders work closely with quantitative researchers to leverage our world-class research platform to improve both discretionary and systematic strategies. You will leverage and develop a broad range of skills including fundamental and macro analysis, research, portfolio construction, risk management and execution. We currently run discretionary strategies in Equities, Commodities, Rates/FX, and Credit including Volatility trading across all asset classes. If you have an interest in trading and would like to learn how to manage your own risk overtime, we encourage you to apply.

Responsibilities:

• Collaborate with senior traders and quantitative researchers to structure and evaluate new trading opportunities
• Generate PnL tracking and attribution reports based on trade ideas
• Monitor and analyze portfolio performance to generate risk reports
• Hedge books and allocate hedges appropriately
• Execute large or complex trades which cannot be automated due to complexity or liquidity constraints

Qualifications:

• Recent, or soon to be graduate, with relevant course work, internship, or other applicable experience or knowledge
• Bachelor’s degree in a quantitative or related field such as Mathematics, Statistics, Econometrics, Engineering, Operations Research, Computer Science, Physics, Economics, Finance
• Strong communication skills with the ability to collaborate with teammates globally
• Strong sense of urgency with the ability to work well in a fast-paced environment
• Programming skills essential, with at least one major programming or scripting language, strong preference for Python.

Document Change Control Specialist

Duration: 18 months contract

Location: Changi Business Park (CBP)

Responsibilities:

• Administers document revision control to ensure appropriate security based on business need
• Assists with the assessment, and/or deployment of electronic document management systems
• Provide additional support to the organization as required including maintaining original documents, loading PDFs into the SharePoint, updating controlled lists
• You will be responsible for seamless, rapid and global implementation of material, BOMs, and product data supporting the business strategies and supply chain requirements via the Change Order process management
• Analyze, process, and track Change Orders and other design documentation submissions to minimize processing time between submission and implementation, optimizing department throughput
• Interface with all necessary individuals in supporting departments in order to accurately process changes and structure new products released to mass production or customers

Requirements:

• Min Diploma
• Responsive, flexible and able to succeed within an open collaborative peer environment.
• Direct experience in process documentation preferred
• You must be motivated to work in a data driven environment
• Knowledge of Agile or alike PLM tools preferred
• Proficient with MS Office.
• Ability to be organized, detailed-oriented, multitasked, prioritized, and meeting deadlines as needed
• Good communication and interpersonal skills.
• Able to work independently with minimum supervision and a positive work attitude.

We need a proactive individual who will become a member of our team that promotes sustainability to our clients by suggesting numerous creative methods and implementations to reduce their properties' carbon footprint.
Global and local businesses have established goals to attain net zero carbon emissions by 2040/ 2050, with a strong emphasis on Green Mark Certification, WELLS, and LEED. Our team will play a significant role in this endeavor.

Join our team and shape the future with us.

Roles & Responsibilities

• To conduct Green Mark consultancy services
• To coordinating Suppliers and Contractors in projects
• To manage and raise purchase requisition, purchase order, accruals, process and follow–up claims and invoices by service providers; Handling the billing and invoicing of projects
• To coordinate with HQ admin and finance departments for monthly invoicing and payment;
• To keep proper records for all monies collected and expenditure in relation to the management and maintenance of properties;
• To perform operation administrative duties and preparing operation reports to client; Handling Clients on the after-service work
• Attend to all complaints/feedback, incidents and crisis situations and Submit incident report
• Manage A&A and project works
• Co-ordinate, Attend meetings and/or inspections and follow-up with Authorities/Departments and service providers
• Supervise and ensure that all types of Routine and ad hoc repair works undertaken by the term contractors are carried out according to the Contract
• Recommend and seek approval from client for all repair/replacement works
• To maintain and upkeep documents, records and filing in proper document inventory;
• Prepare service contract, invitation of quotes and cost comparison.
• Ensure compliance of all statutory requirements.
• To support in all necessary licenses and certificates renewal from the relevant authorities; and
• Any other ad-hoc duties as assigned.

Requirements

• Bachelor degree in a related technical subject (e.g. Engineering, Sustainability, Energy, project facilities management, projects, Building, Facilities Management, Building Services)
• Familiar with Green Mark Certification is preferred
• 1 - 3 years of experience in delivering sustainability consulting projects, green building projects, or in a related role is preferred
• ACMV knowledge is preferred
• Excellent communication abilities, including report writing and visual and verbal presentation approaches, as well as the ability to read and comprehend reports and technical drawings.
• Interest in energy & sustainability.
• Interact with multiple groups, such as relevant government bodies (BCA, NEA, for example) or civic organizations and corporate personnel.
• Explore and introduce new market-available technology and products.
• Analytical in interpreting trends from data generated from an energy management system and highlighting anomalies in the data
• Flexible and efficient in problem-solving
• Excellent planning and organizing skills
• Meticulous and works well in a dynamic work environment
• Able to work independently within a team environment

"We regret that due to anticipated overwhelming response, only successfully shortlisted applicants will be contacted."

JOB SUMMARY

• The role holder will be accountable for business change and transformation of the Transaction Banking business and core business enablement initiatives. The successful candidate will be responsible for driving and executing TB Sales Enablement program. The goal of the program is to enhance Sales performance for TB Sales by working closely with other Sales Performance Management (SPM) functions, Regional Corporate Sales Heads & their Sales teams, Global functional Corporate Sales Heads (CTF, SSD, Trade Utilization and Global Content & Proposal Management) and partner Cash & Trade Product Managers, TB Finance, and TB COO teams as well as CIB Business Development team.
• In addition to the above, the role holder will be involved in delivery of key TB business change strategic initiatives and associated processes designs and improvements to meet business growth aspirations and risk reduction, whilst strengthening ways of working, execution, deliver outcomes, and ensure best in class capabilities are embedded into BAU.
• The role holder will bring a strategic mindset with focus on hands-on delivery and oversight over the outcomes and must be comfortable dealing with ambiguity and building strong stakeholder relationships and communication channels across TB. The role holder will work closely with Senior Executives, Business Heads, and cross-functional teams to ensure successful delivery of the programme and alignment with business objectives.

RESPONSIBILITIES

Sales Enablement Program

• Collaborate with internal stakeholders, external consultants and SPM team to design and execute the workstreams within the Sales enablement program.
• Deliver a standardized Sales methodology and processes, instil pipeline discipline, and increase revenue realization.
• Collaborate with TB Finance and agree on key metrics to measure success and to ensure successful implementation of sales enablement program

Strategy and Execution

• Support the TB business change agenda.
• Execute a business-aligned enablement change plan (including KPIs to ensure the initiatives are embedded and adopted).
• Drive excellence in business enablement, through identifying and delivering business success requirements. Monitor and report on the realisation of benefits from the enablement initiatives, supporting them in meeting objectives.
• Drive assigned workstreams by gathering and analysing information, formulating, and testing hypotheses, and developing recommendations.

Programme Management

• Govern business change projects, including ensuring requirements, timelines and detailed plans are produced and managed, tracking projects to ensure on-time delivery within scope and budget, with the flexibility and agility to change and adapt as you go.
• Ensure good programme governance through programme / project disciplines, oversight committees and correct documentation of programme plans, approaches, and documentation (as outlined in the Bank’s Programme Governance Policy and Project Management Standards).
• Produce clear documentation such as plans, briefings, timelines, processes, stakeholder comms, or meeting notes.
• Set a consistent methodology for measuring baselines and tracking/reporting benefits, tracking of transformation programmes at key milestone level (investments, costs, and benefits).
• Manage relationships with business and functional stakeholders on related projects.
• Support effective communication strategies.

Change Management

• Facilitate the delivery of business change programmes, ensuring appropriate programme structure, tracking, reporting and governance.
• Design and implement tools to support the TB business change and enablement agenda. Support TB in adopting the change, with all necessary training, resources, skills, and support in place.
• Work closely with business units across the organisation to ensure they are prepared for the change, addressing any concerns or resistance.
• Where specific subject matter expertise is required, bring together and facilitate the optimal outcome for TB and the Group and communicate it in a clear and compelling way to key stakeholders.
• Work closely with TB businesses impacted by relevant initiatives and changes to solve issues and spot opportunities as they arise.
• Ensure that all change management deliverables are completed on time and to the required standard.
• Develop and execute effective communication plans to inform and engage all relevant parties about the change. Prepare supporting documents and presentations.
• Establish mechanisms for gathering feedback on the change process, and make necessary adjustments based on this feedback.
• Ensure end-to-end delivery of business enablement initiatives and facilitate effective handovers to BAU.

Risk Management & Governance

• Ensure risks are appropriately managed with the Risk Appetite, supporting mitigation and resolution of risks and issues which may impair delivery, escalating unresolved risks/issues.
• Identify, escalate, and support in the resolution of issues that have the potential to hinder or delay the implementation TB initiatives.
• Support the resolution of any issues or conflicts arising within the book of work. Work with other key project teams in TB or the Group to ensure inter-dependencies are appropriately considered and managed.
• Manage audits and assurance reviews, both internal and external.​​​​​​​

Enterprise Agility & Business Efficiency

• Support the delivery of large-scale business enablement and change agenda, ensuring execution across the highest value items.
• Focus on streamlining and improving business efficiency (not limited to people, process, and technology) and touchpoints to support TB revenue production, utilizing lean six sigma methodology as appropriate.
• Collaborate with cross-functional teams and support in the identification of opportunities for improvement and develop solutions that address these needs.
• Embed a mindset across TB to measure success in simplifying processes and activities.
• Proactively propose improvements, enhancements, and simplifications across TB, obtaining buy-in to implement will be a plus.

​​​​​​​

People and Talent

• Champion and act as a role model of the Group’s values and culture.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.

Qualifications and Skills:

• Bachelor’s degree
• Track-record of driving demonstrable commercial change within current/ previous role or team

Our Ideal Candidate

• 5+ years of relevant work experience in a sales / origination, strategy, or analytical role, preferably in financial services sector
• Proactive and positive with the ability to make good / sound decisions and use independent judgement
• Project and Program Management skills to monitor specific projects and take ownership of issues / tasks
• Ability to create effective work relationships across functions & borders
• Interpersonal skills in networking, influencing and decision taking
• Good presentation, time management, negotiation and influencing skills
• Excellent written & oral communication skills
• Can work independently to strict timeframes
• Focused, organised and results-oriented
• Experience of working with senior stakeholders. Ability to influence senior staff and offshore shared services teams and drive change agenda
• Assertive, tenacious, and willing to challenge when required
• Knowledge of the Global regulatory environment and the ongoing developments
• Interpersonal skills in networking, influencing and decision taking

Role Specific Technical Competencies

• Effective governance
• Risk escalation and awareness
• Effective Quality
• Effective Training
• Effective Communication
• Business Markets ​​​​​​​
• Financial Analysis
• Risk Management
• Planning: tactical , strategic
• Managing Change
• Relationship management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

RESPONSIBILITIES

Provide Spirituality Care to Staff, Residents and their families in accordance with The Salvation Army and Peacehaven Nursing Home mission, values and philosophy, and with respect to the Resident's professed faith.

Responsibilities

1. Conduct daily rounds to RLAs under the supervision of the Counsellor and in consultation with Nursing Staff to determine which staff and residents are more seriously ill, discouraged or in need.
2. Be available on call as needed to support staff, residents and families.
3. Conduct Resident Intake Assessment under the supervision of Counsellor and present appropriate findings at Multi Discipline Meeting (MDM) or Resident Care Plan Meeting.
4. Participate in Resident-Family Case Conferences and Care Plan meetings as required.
5. Coordinate arrangements for the administering of Religious Support, upon request by family members or residents.
6. Coordinate regular Spirituality Session under the supervision of Counsellor for the staff, residents, residents' families and members of the public as appropriate.
7. Prepare and conduct funeral services, under the supervision of Counsellor, as needed and agreed by families according to guidelines of the Family/Peacehaven responsibility directive and as coordinated with the Spirituality Team.
8. Work in conjunction with Spirituality Team to identify and solve non-nursing, resident issues.
9. Provide appropriate Religious and Spirituality Support for Peacehaven staff to help them cope with issues such as working with dementia, death and grief.
10. Organize and participate in staff welfare and other events and duties.

Diploma in any discipline.

Knowledge of customs and rituals of various faiths is an advantage.

2-3 years experience in the healthcare or nursing home sector.

Work Hours

8.30am to 5.45pm, 5 day work week

Working Location

The Salvation Army, Peacehaven Nursing Home

9 Upper Changi Road North Singapore 507706

Responsibilities
Perform the business support analyst role for a strategic project of medium complexity and
scale.
· Work closely with IT project team and internal stakeholders to ensure timely & successful
system delivery.
· Document business direction, structure, business processes and requirements.
· Interact internally to determine involvement, requirements, analysis and interfaces with the
users.
· Assist in the collection and consolidation and analyze required information and data.
· Participate in the definition, testing, training, implementation, and support of processes and
systems.
· Identify areas of potential business risk and communicate these to the business.
· Validate and report production errors to IT for resolution. Work with IT to ensure timely and
successful resolution of production errors.
· Writing, modifying and implementing efficient codes.
· Compilation of monthly report and minutes of meeting.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EVO Outsourcing Solutions Pte. Ltd
• RCB No. 202233837K
• Reg. <Gan Hui Xian>

General Description:

Bank of Singapore opens doors to new opportunities.
Start your career with Bank of Singapore as a Client Lifecycle Management (CLM) Business

Programme Manager

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork, and fairness. Most importantly, we invest in our people through our programs that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive, and the will to succeed, rise to the challenge today!

Platforms and Transformation (“P&T”) is the team responsible under BOS Global COO (“GCOO”) to build and manage strategic programme for Bank of Singapore. The team is responsible for strategic initiatives including the Client Lifecycle Management (CLM) Programme, Group Wealth Platform Programme. The team is also in charge of financial markets and client data as well as the Agile practice at BOS. x

Reporting to the Head of P&T Management Office, the CLM Business Programme Manager will oversee the end-to-end execution of Client Lifecycle Management programme. This programme will enhance the lifecycle of client engagement, ensuring compliance, enhancing the client experience, and driving operational efficiency. This role requires a strategic thinker with strong project management skills and a deep understanding of client lifecycle management processes.

Main Duties:

Role and Responsibilities

Programme Leadership:

• Implement the Target Operating Model of Client Lifecycle Management (CLM) and lead cross-functional teams to ensure the successful execution of CLM initiatives and system implementationEstablish and maintain key programme level artefacts to monitor delivery progress
• Coordinate the preparation of material for, and facilitate the CLM Programme Steering Committee
• Manage implementation planning – giving consideration to technical go live, data migration, business rollout and process transition

Project Management:

• Manage multiple initiatives and project phases simultaneously, ensuring they are delivered on time, within scope, and within budget
• Utilise project management methodologies to track progress, manage risks, and report on status

Stakeholder Engagement:

• Build and maintain strong relationships with internal and external stakeholders, including project sponsors, consultants, project managers and internal project teams
• Facilitate communication and collaboration between departments to achieve CLM objectives
• Collaborate with stakeholders to ensure impediments, risks, and dependencies are escalated and addressed in a timely manner

Performance Monitoring:

• Maintain key performance indicators (KPIs) to measure the effectiveness of CLM processes
• Analyse data and feedback to identify areas for improvement and implement changes accordingly

WORK EXPERIENCE, SKILLS, AND EDUCATION REQUIREMENTS

• Bachelor’s degree in business administration, Finance, or a related field. A master’s degree or relevant certification (e.g., PMP, Six Sigma) is a plus
• Minimum years of experience in programme or project management, preferably in Client Lifecycle Management or a related field
• At least 10 years of experience in a Programme Manager role
• Proven track record of managing complex projects and leading cross-functional teams.
• Excellent project management skills with proficiency in project management tools (e.g., MS Project, JIRA)
• Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels
• Analytical mindset with strong problem-solving abilities
• Ability to work in a fast-paced environment and manage competing priorities

Job Description

· Build data pipelines (ETL) to enable scalable processing of large volumes of data in AWS environment (Informatica, Pentaho)

· Organise, build and maintain data stores (e.g., RedShift, RDS) of structured and unstructured data (e.g., text, customer transactional data, work-flow/ticket/log data)

· Co-evaluate business needs and objectives

· Identify opportunities for data acquisition

· Conduct data analysis, working independently or with data analysts, and report on results

· Analyze and organize raw data

· Interpret trends and patterns

· Prepare data for prescriptive and predictive modeling

· Combine raw information from different sources

· Explore ways to enhance data quality and reliability

· Work with stakeholders to identify and solve business needs related to advanced data processing



Job Requirements

· Minimally a Degree in Computer Science, IT, or similar field

· At least 1 year experience working with SQL or as a data engineer or in a similar role.

· Proven work experience with ETL tool such as Pentaho Data Integration (KETTLE), Informatica.

· Excellent SQL knowledge and with proven experience with Data Analysis, Data Profiling and Data Processing.

· Good knowledge of working with databases such as Oracle, PostgreSQL, RedShift.

· Experience working with Tableau or similar BI tools.

· Technical expertise with data models, data mining, and segmentation techniques

· Ability to integrate data /data streams from different sources

· Great numerical and analytical skills

· Detail-oriented, with excellent organizational skills and experience

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EVO Outsourcing Solutions Pte. Ltd
• RCB No. 202233837K
• Reg. <Gan Hui Xian>