Are you a strategically minded Operations Manager with extensive experience in the world of payments looking for their next challenge?

Thredd is looking for a Senior Operations Manager to join us here in our Singapore office.

In this pivotal role, you will spearhead the assurance of top-tier customer service for all clientele within the APAC region once they are seamlessly integrated into the platform. Your responsibilities will encompass engaging directly with customers in the APAC locale, adeptly resolving inquiries, and serving as the operational escalation point for the region.

Thredd is the trusted next-gen payments processing partner for innovators looking to modernise the way consumers and businesses pay for goods, services, and move money worldwide. So, a deep understanding of the payments ecosystem is key for this role.

This role is integral to the success of the Operations team. Your focus will be on delivering service excellence, all the while maintaining a keen eye on operational efficiency and fostering strategic growth initiatives. Join a team where professionalism meets operational prowess, and where your commitment to exceptional service will play a critical role in our ongoing success within the dynamic APAC market.

If this sounds like an exciting opportunity, apply today and help us weave payments magic!

What you’ll do

· Manage stakeholder relationships within the APAC region, building trust and confidence among customers and internal teams

· Serve as the primary liaison and subject matter expert for all operational and implementational support related to the technology platform within the APAC region, ensuring seamless integration and functionality for all stakeholders. This will include:

· Proactive identification and resolution of customer impacting issues

· Single point of accountability providing end to end ownership to drive successful and timely customer focussed outcomes

· Having a detailed understanding of the customer’s business with Thredd (products, customer journeys, volumes) and needs

· Spearhead the development and execution of robust operational strategies to support and optimize the technology platform, working closely with cross-functional teams to address technical challenges and enhance overall system performance.

· Ensuring the Customer Care global standards and processes are followed when delivering support and service to customers

· Mentoring and developing the Customer Care team supporting APAC customers, delivering continuous improvement and paths to resolution

· Being an escalation point or thought partner in the resolution of issues

· Working with external and internal stakeholders to ensure expectations are being managed

· Understanding, following and adhering to defined incident management procedures and communication plans. Contributing to continuous improvement of Thredd’s Incident Management process

· Appropriate escalation of issues, providing clear and factual information, communicating with the necessary teams

· Drive regional operational initiatives focused on enhancing efficiency, self-reliance, and sustainability

· Collaborate closely with other departments such as Technology and Product to align technology platforms with operational needs, ensuring seamless integration and efficiency

What you’ll need

· Experience in Payments processor

· Experience in an Operational Leadership role

· Experience in managing a Service Operations function

· Experience in overseeing, monitoring and supporting a 24/7/365 production environment

· Experience working in a high-octane environment where client service has a direct impact on the bottom line

· Knowledge of the payments ecosystem

· Understanding of platform timeouts

· Experience in managing a Service Operations function

· Experience in overseeing, monitoring and supporting a 24/7/365 production environment

· End to end payments industry knowledge

· Excellent verbal and written communication skills

· Able to think and execute strategically

· Ability to perform well both within a geographically disparate team and autonomously

· Ability to adapt and pivot to demands/change

· Highly motivated individual who can work independently, under pressure and proactively in a fast paced, stretching environment

· Ability to multi-task and prioritise with a strong sense of urgency and efficiency in completing deliverables

· Creative problem resolution, adept at multi-tasking

· Partner effectively with technical and non-technical colleagues and client contacts at all levels

· Experience utilising systems like JIRA, Confluence, SharePoint

A bit about us….

We are Thredd, formerly Global Processing Services. Thredd sits at the heart of the global payments revolution, processing billions of transactions annually across 44 countries for

the world’s leading FinTechs, digital banks, and embedded finance providers. Thredd is certified by Mastercard and Visa to process and manage any credit, debit or pre-paid card transaction globally. We enable the emerging payments industry to deliver breakthrough innovations through a unique combination of proprietary technology, its people and partners.

Other

This role is a hybrid role with 50% of the time in the Singapore office.

Thredd operates in a secure environment and all candidates will be Credit and Background checked to the extent permitted by law.

Only direct applicants will be considered for this role, we do not accept applications from recruitment agencies.

Our client is seeking an experienced and dynamic Director of Customer Service to lead our customer support team, ensuring exceptional service and satisfaction for their crypto users. The potential candidate will be required to relocate to Dubai and an excellent level of Mandarin communication ability is required to deal with the North Asian market and various Chinese stakeholders.

Responsibilities

Team Leadership:

Lead, inspire, and manage a high-performing customer service team. Foster a positive and customer-centric culture within the department.

Service Excellence:

Establish and uphold high standards for customer service, ensuring timely and accurate resolution of customer inquiries and issues.

Implement best practices to enhance the overall customer experience.

Strategic Planning:

Develop and implement strategies to optimize customer service operations in alignment with business goals.

Contribute to the development of customer-centric policies and procedures.

Customer Advocacy:

Advocate for customer needs and feedback within the organization.

Collaborate with other departments to drive improvements based on customer insights.

Quality Assurance:

Implement quality assurance processes to monitor and evaluate customer interactions.

Provide regular feedback and coaching to customer service representatives.

Technology Integration:

Collaborate with the technology team to implement and optimize customer service platforms, chatbots, and other support tools.

Stay informed about industry trends in customer service technology.

Training and Development:

Develop and deliver training programs for customer service representatives.

Ensure ongoing professional development to enhance team skills.

Metrics and Reporting:

Establish key performance indicators (KPIs) for the customer service team.

Monitor and analyze performance metrics, providing regular reports to senior management.

Crisis Management:

Develop and implement crisis management protocols for handling escalated customer issues.

Ensure effective communication during service outages or disruptions.

Customer Feedback and Surveys:

Implement customer feedback mechanisms, such as surveys and reviews, to gather insights for continuous improvement. Utilize feedback to drive strategic decisions and enhance customer satisfaction.

Qualifications:

• Proven 7+ experience in a leadership role within customer service, preferably in the crypto or fintech industry.
• Strong understanding of the crypto industry and digital financial services.
• Exceptional leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Strategic thinker with the ability to align customer service efforts with overall business objectives.
• Familiarity with customer service technology and tools.
• Bachelor’s degree in Business, Marketing, or a related field.

Candidates interested in this role must be willing to relocate to Dubai. Candidates are required excellent level of Mandarin communication ability is required to deal with the North Asian market and various Chinese stakeholders

Please send your CV to [email protected] for consideration.

• Provide BAU support for production job monitoring,issue resolution, bug fixes.
• Work closely with data stewards, data analysts and business end users to implement and support data solutions.
• Responsible for requirement gathering, design and development, SIT testing, support UAT and CICD deployment for enhancement and new ingestion pipeline.
• Ensure compliance with IT security standards, policies, and procedures
• Possess a degree in Computer Science/Information Technology or related fields.
• At least 3 years of experience in a role focusing on data pipelines.
• Experience in building on data platforms (e.g. Snowflake, Redshift, Databricks).
• Proficient in SQL and Python.
• Experience in Continuous Integration and Continuous Deployment (CICD).
• Experience in Software Development Life Cycle (SDLC) methodology.
• Experience in data warehousing concepts.
• Strong problem solving and troubleshooting skills.
• Strong communication and collaboration skills.
• Able to design and implement solution and perform code review.
• Agile and fast learner and able to adapt to change.
• Experience in building on data transformation frameworks (e.g. dbt,Dataform).
• Cloud environments (e.g. AWS, GCP, Azure).
• Big data technologies (e.g. Spark).
• Data platform migration.
• Experience in ETL tools (such as Informatica), and data virtualization platforms such as Denodo is preferred.

Responsibilities

· Supervise and handle general office administrative tasks to ensure smooth day-to-day operations.

· Lead a small team, efficiently delegate tasks, and cultivate a productive work environment.

· Manage office supplies, equipment, and upkeep of office condition and layout.

· Collaborate with IT, finance, and other departments to support office operations and projects, improving overall functionality.

· Assist the programme coordinators in timetabling.

· Assist the practicum coordinators with practicum workload.

· Manage staff training and associated development.

· Assist the Head with drafting various reports.

· Create and implement administrative policies and procedures to enhance operational efficiency.

· Control office expenditures, handle budgeting, and maintain financial record-keeping.

· Establish and maintain online office administrative and workflow platforms for optimal efficiency.

· Support the Head with developing research and scholarly initiatives.

· Perform other duties as determined by the Head.

Requirements

· A Bachelor’s Degree.

· At least Five years administrative and two years of administrative Manager experience, preferably in an educational institution.

· Strong verbal and written communication skills.

· Proficient in Microsoft Office Applications.

· Committed and with a positive learning attitude.

· Ability to multi-task and work within tight timelines.

We are looking for .Net Developer with 5 years of experience.

Resposibilities:

• Develop and extend our systems for performance, coverage and build new functionality.
• Work with technology and business groups in the region and globally to deliver high quality products in a fast-paced environment.
• Provide production support for applications.
• Manage project deliveries independently.
• Work on Full development cycle, inclusive of automation QA.
• Communicate and discuss with Business and other stakeholder on Specifications.

Experience:

• You have at least 5 to 7 years of development experience in these skillsets:
  • .NET Framework 4.6+ & .Net CORE (C#)
  • Angular (v2+), JavaScript
  • ASP.Net MVC 5.0 & Web API 2
  • ORM (Entity Framework / NHIBERNATE / Dapper)
  • MS SQL Server 2016+, DB2.
  • Deep technical knowledge and hands on experience with Web Services (REST, SOAP etc.).
  • Understanding of API design and documentation.
  • Dependency injection and frameworks, e.g. Unity.
  • Practical experience with TDD and CI/CD.

COME BE INSPIRED.

The Supply Chain Development Program (SCDP) is a full-time rotational program designed to advance your career as a strategic leader in the supply chain space.

Broaden your expertise through rotations in three of these four functional areas:

• Strategic Sourcing – Gain insight into strategic category management, and develop crucial business skills including negotiating, contracting, finance and project management.
• Demand Planning – Learn effective methods to determine sales and production volumes across a global network of plants.
• Supply Planning and Production Scheduling – Understand how to optimize resources within a manufacturing plant by using clear and defined planning methods.
• Global Distribution – Leverage best-in-class tools to gain insight into the importance of transportation, warehousing and trade compliance for the overall business.

Differentiating Assets:

• Leadership capabilities and potential demonstrated through extracurricular activities, employment and/or internship experiences
• Ability to excel in a team based environment
• Relevant, hands-on experience (via projects, internship, co-op, etc.)
• Excellent organization skills, attention to detail, and the ability to prioritize in a changing environment. Ability to multi-task while working in a fast paced environment.
• Strong analytical, problem solving, interpersonal and communication skills
• Business acumen and global mindset; able to operate across cultures
• Proficiency with Microsoft Word, Excel and PowerPoint experience desirable.
• Strong interest in pursuing relevant industry experience within the healthcare and medical devices industry a plus.

Onboarding & Assimilation:

• Opportunity to obtain APICS CPIM Certification
• Summer Immersion Program with other University New Hires
• Formal and personalized Mentor Program
• Interaction with senior management
• Cross-functional & international exposure
• Formal training opportunities

Life at Edwards:

• Meaningful work with real impact
• A growing global company
• Accelerated career growth
• Competitive compensation, benefits, and Wellness Programs
• On-site cafe, gym, basketball & beach volleyball courts
• Great people & place to work!

Requirements:

• Pursuing a Bachelor’s or Master's degree in either Supply Chain Management, Applied Engineering or related discipline from an accredited university

Our Client is a a statutory board under the Government of Singapore. Embark on a fulfilling journey and apply now to take the first step towards an exciting career!

Job Scope:

• Ensuring daily operations run smoothly
• Collection of payment at designated counter
• Handle queries and provide good customer service
• Assist in topping up / collection of payments
• Other adhoc duties as assigned

Job Requirements:

• GCE O level with minimum 1 year of customer service experience
• Pro-active, resourceful & effective in problem solving
• Willing to commit rotating shift, weekends & public holidays

Other Information:

• Training & Uniform provided
• Transport allowance given

Interested applicants, please email to [email protected] or WhatsApp to 98266796

Thank you for your interest but only shortlisted applicants will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using, and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494

EA Personnel No: R21102746

EA Personnel Name: Jasmine Tay

OVERVIEW

As a Manager Solutions ( Presales ) Enablement Business Partner (EBP) for Salesforce field enablement, you will be responsible for establishing close business working relationship with the key solutions management stakeholders in ASEAN. You will also work closely with your region’s sales enablement business partner to align the enablement to the business goals and objectives.

By developing an agreed enablement plan with your stakeholders, you will drive various enablement program and activities by providing the parameter and intake ( including budgetary requirements ) to the APAC Sales Enablement Delivery team. As EBP, you will ensure that enablement provides an impact to achieve the prioritised business outcomes and goals as provided by the leadership teams. You are responsible for keeping progress and determine the key success criteria and how it may be tracked or measured in agreement with the stakeholders. The role will utilise your collaboration skills in ensuring that the success is driven by team effort with input from the various parts of the business.

The ideal candidate has a track record of managing medium to large projects, working in cross-functional project teams, documenting strong communication, and demonstrating organizational management.

PRIMARY RESPONSIBILITIES

• Partner with Solutions (Presales)and Specialists leaders to determine their requirements and facilitate enablement programs that will drive the business impact.
• Provide assessment and productivity metrics on competencies and skill gaps in up-levelling various capabilities in architectural, solutions/industry technical and professional skills.
• Develop an OU ( Operating Unit ) Solutions enablement plan ( quarterly ) for assignments ( programs or training ) for execution to the different Solutions roles that will align to their current skills to be more effective in customer engagements. This is also to be aligned with the OU’s sales enablement plan that maps to the OU’s priorities and strategies.
• Provide enablement collaboration to align Solutions enablement with Customer 360 Sales methodology across the delivery stages and have joint cross-functional enablement to encourage greater teamwork.
• Provide OU enablement plan that will land the global enablement initiatives in the region.
• Manage the regional calendar of Solutions Enablement events, on-demand modules and quarterly assignments to the learners.
• Collaborate with other enablement peers to increase synergies and develop best practices that will help provide more efficient and effective enablement results.
• Develop and implement field Solutions enablement strategy for certification and competencies - for example: Practitioner/Blackbelt, Peer Certifications, Salesforce and other industry certifications.
• Be the subject matter expert and act as trusted advisor to the SE leaders for their teams’s enablement.

PROFESSIONAL EXPERIENCE/SKILLS PREFERRED

• Experience in L&D, training, solutions pre-sales, sales process design or sales enablement
• Strong, detailed knowledge of software sales cycles, pre-sales, lead qualification, sales process, and coaching.
• Strong ability to represent concepts, as well as summarise and communicate complex ideas into curriculum with a sense of how sales professionals think, operate and absorb training.
• Get it done attitude with a strong sense of team spirit.
• Excellent attention to detail, oral, written and presentation skills, confident communicator with a flair for storytelling.
• Strategic thinker that can see the big picture, innovate and adapt to constant change.
• Knowledge of Salesforce product portfolio, sales process with keen understanding of product messaging and positioning in addition to overall industry knowledge is a must.
• Great interpersonal skills that span across various cultures and professional backgrounds. Ability to connect the dots organisationally, network effortlessly and influence various roles, levels and profiles to drive collaboration and program excellence.

• Generating data to establish a basis for analyzing sales and fostering market growth through the utilization of Microsoft and SAP software.
• Responsible for promotional initiatives, generating leads, and contributing to the development of sales strategies.

Requirements:

• Degree in Marketing or equivalent.
• At least 2 years of relevant experience.
• Proficient in Microsoft Excel.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Training and Development

• Assist HR Manager on preparation of the organisation training plan
• To utilise Oracle Netsuite to allow HR and employees to better track their training activities during the course of the year
• Administer and arrange the mandatory core skills training program required by BCA (CSOC, coretrade), ensure the yearly BCA coretrade renewal is in place and training requirements are met
• Administer grants/ fund application for eligible training courses
• Review and update HR Management Procedure when changes occurred
• Maintain all training records

Recruitment – Site Staff

• Coordinate staff recruitment and selection process (site staff) by following the current hiring procedure and liaising with the project managers. Review and provide suggestions to the current hiring procedure by ensuring current practice is timely and comprehensive
• Deal with the administration required by the HR policies relating to the appointment of newly recruited site staff. This includes BCA verification of new worker, security bond purchase, drafting of the letter of appointment, processing of staff access pass, arrangement of pre – employment medical check-up for work pass holders and assisting on bank account opening. PPE arrangement – ensure store supervisor submit the items collection form back to HR after issuance
• Provide advice and assistance to hiring project managers on staff recruitment for site staff by checking on their pre-employment history on WPOL and coretrade/multiskilling status on construction workforce registration system (CWRS)
• Ensure recruitment process for site staff are compliant to local laws and fair employment practices
• Administer exit process (site staff) – booking of return flight ticket, return of staff access card, work permit, cancellation of work pass etc.

Personnel Administration/ Compensations and Benefits – Site Staff

• Maintain all personnel documents and ensure their confidentiality. Administer and update employees’ database onto HRIS and employees’ personnel file.
• Random checks on attendance. Investigate and understand causes for site staff absences or OT overclaim
• Administer work pass application, renewal and cancellation (site staff)
• Process renewals for site staff, and ensure salary increment on renewals are approved by the project directors, submitted together with the performance appraisal and increment is in line with the compensation and benefits policies

Other HR Related Projects & Administrative Tasks

• Updating of vehicle repair and petrol costs (all vehicle related issues)
• Monitoring vehicle COE expiry and insurance renewal and purchase of road taxes for full fleet of company vehicle system. Updating vehicle info on the vehicle fleet management system

JOB REQUIREMENTS

• Candidate must possess preferably diploma in Business Studies/Administration/Management, Human Resource Management, Psychology or equivalent. Nitec holders can be considered.
• Candidates with relevant experience with non-related qualification are highly encouraged to apply
• Need for a passion for human resources and a people-centric mindset
• Good English writing and communication skills is a MUST for this role
• At least 1-2 Year(s) of working experience in the related field is preferred for this position, diploma holders with limited working experience are welcome to apply too.
• Required Skill(s): training and development, employee relations, organisational development
• Preferably Junior officers specialized in Human Resources or equivalent.

• Working days: 5.5 days
• Working hours: Mon - Fri 8.15am - 5.15pm , Sat 8.15am - 1pm
• Salary: $2500 - $3000 + Allowances
• Location: Tuas South Street (Company Transport from Boon Lay MRT)

Requirements:

• Prefer Workplace Safety & Health (WSHO) certificate or relevant certification.
• Possess own motorcycle.

Responsibilities:

• Prepare safety document (RA, MS, SWP, FPP).
• Arrange SIC.
• Renew OSHAH.
• Submission of document to relevant authorities.
• Site survey, coordination, and meeting.
• Support Workplace safety matter at job site and perform relevant duties as and when assigned by the superior.
• Maintain proper records and documents required by the relevant authority.
• HDB, MOM matter.
• Lifting gear renewal.
• Dormitory matter and house keeping.
• Other ad-hoc duties.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Perform full spectrum of HR and administrative support.
• Handle work pass applications, renewal and cancellation of foreign workers and process claims of government grants such as maternity leave and childcare leave applications.
• Responsible for monthly processing and submission of payroll and reports.
• Review, enhance and maintain HR policies and procedures.

Requirements:

• Diploma in Human Resource Management or equivalent.
• At least 2 years of HR and admin experience in Logistics/Freight Forwarding industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

6+6 months (Must be able to commit 1 year)

Location: Enabling Village, Redhill

Work Hours: Monday – Thursday: 8.30am – 6.00pm, Friday, 8.30am – 5.30pm.

Job Description:

• Basic Research Support: Assist in conducting desktop scans and basic research activities (e.g. create online survey form) to gather relevant information and insights for operational planning and transformation initiatives;
• Data Analysis and Reporting: Using Microsoft or other tools to collect, analyze, and present data from basic research activities to support decision-making and identify areas for improvement;
• Project Support: Ensure progress coordination, documentation and tracking of key research and transformation initiatives. Ensure alignment with project requirements and timeline;
• Admin and Logistics Support: Prepare for meetings (e.g. assist in obtaining agenda materials), support collation of info/responses/inputs across teams, logistics support for workplan/engagement sessions (e.g. booking venues, coordinating refreshments, collating attendance/feedback, printing materials etc.); and
• Documentation and Knowledge Management (KM): Contribute to the development and maintenance of KM within OPT. This includes developing and maintaining an organized archive of operational planning materials.

Requirements:

• Singaporean
• Degree in relevant field
• Coordination or project management experience
• Research work experience in preferred
• Able to demonstrate critical thinking and analytical skills

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Responsibilities

· Daily TCGM/TCM/TGM operation and preventive maintenance work in chemical/gas system.

· Daily chemical drum/ gas cylinder change.

· Perform critical parts replacement.

· Perform routine sampling.

· Perform chemical/gas waste disposal.

· Receive and deliver chemical/gas goods to designated areas.

· Perform daily routine logging to ensure chemical/gas system integrity.

· Perform chemical drums/gas cylinder and concentration data tabulation.

· Perform troubleshooting of chemical/gas systems.

· Operate chemical/gas system operations.

· Documentation of all TGCM related matters.

· Perform any other duty as and when required.

Requirements

· Possess at least GCE “N” level or equivalent; those which higher education and longer working.

· Willing to work overtime when required.

· Relevant work experience will be an advantage.

To apply, please visit to www.gmprecruit.com and search for Job Code: 23527.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities:

• Lead projects for infrastructure operations, including Service Desk, Windows/Linux environments, VMware, and storage systems.
• Contribute to solution design and engineering in areas like Service Desk, Windows/Linux operations, VMware, and storage.
• Support VMware 6.x and above, specializing in vSphere, vRealize Operations, and Horizon.
• Collaborate with Information Security for compliance with audit requirements.
• Design and implement disaster recovery solutions and redundant technology.

Requirements:

• Demonstrated success in implementing comprehensive technology systems for corporate business operations.
• Extensive proficiency in technology, including design, delivery, and support.
• Preferred expertise in VMware and Microsoft.
• Proficient in utilizing PowerCLI scripting for both reporting and automation.
• Essential understanding of networks, switches, and SAN, with additional advantageous hardware knowledge.
• Preferably experienced in applying ITIL practices.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The Veeva Business Consulting practice is growing and we are looking for talented individuals to join. This team shapes commercial strategies, processes, and operations of leading Life Sciences organizations in order to provide ongoing solutions for the core business issues faced in today’s dynamic market. The Global Commercial Content Business Consulting team leads innovation and partnership in areas related to content management, creation, review, approval, planning, and distribution of content - whether the customer is seeking to resolve a timely issue or would like to accomplish a strategic corporate goal for commercialized products in Life Sciences. The focus is to help identify the source of the business issues faced, define critical success factors, develop a structured approach to deliver solutions, and do so in a highly collaborative manner - ultimately building critical customer relationships within the Commercial Business of our customers.

The majority of your time will be spent leading customer engagements and working with a wide variety of clients to deliver Commercial Content advisory support. Commercial Content Business Consultants have a strong subject matter understanding of commercial content operations processes, tools, and systems supporting marketing and medical content in support of commercialized products in the life sciences. In addition, these individuals have strong management consulting or agency experience to serve as the day-to-day engagement resource leading projects with the engagement leadership team.

If you are looking for an opportunity to lead commercial content strategies in an innovative and fast-paced environment this is a great opportunity for you. Opportunities are available within APAC for this role to be based in either Singapore or Australia. There is no work location requirement if a candidate is in close proximity to an airport and able to meet travel requirements.

What You'll Do

• Build an operating model for global-to-local content reuse
• Develop an operating model for Veeva Multichannel Content
• Business assessment for standing up new Vaults or for Vault consolidation programs
• Design a framework for content planning
• Hone digital asset management (DAM) processes and bring modular content development to the Life Sciences industry
• Establish metadata governance and content standards
• Prep for the FDA's Requirement on Electronic Submissions
• Set the strategic direction and define key performance indicators for increased efficiency throughout the content end-to-end digital supply chain
• Develop content analytics dashboards and identify insights for the end-to-end content lifecycle
• Develop and deliver communication and change management programs in support of the rollout of PromoMats/MedComms or new functionalities within each

Requirements

• 10+ years of experience with a management consulting company or ad agency experience
• Background and industry experience within the commercialized product or brand domain landscape
• Strong track record of experience delivering client advisory engagements
• Core management consulting skills, including workshop facilitation, client presentations, project management, change management, and ability to develop structured approaches/methodologies to business problems
• Strong analytical and problem-solving skills
• Excellent oral and written communication skills
• Ability to travel roughly 60% but this can vary depending on engagement
• Experience working with a content management system, preferably, Veeva Vault
• Bachelor’s degree is required

Nice to Have

• Experience working with SaaS solutions

Perks & Benefits

• Highly competitive remuneration
• Opportunity for rapid progression
• Allocations for continuous learning & development
• Veeva Giving - Financial contributions to the societal causes you’re passionate about
• Health & wellness programs

About us

TRG Screen is a leading provider of enterprise subscription management solutions. We build market-leading software solutions for subscription spend and usage management to enable global enterprises to manage the full end-to-end life cycle of their market data, research, software licensing and other corporate expenses.

We are headquartered in New York, with global offices in Belfast, London, Netherlands, France, Germany, Singapore and more. We are an energetic, dynamic workforce that is collaborative with the singular goal of providing our 500+ clients in the financial, legal, and professional verticals the best possible experience with our products.

Job Description

Reporting to TRG Screen’s Global Head of Revenue Management, the candidate will be responsible for maintaining, developing, and expanding TRG Screen’s client relationships in the financial industry as well as managing and signing new clients in APAC and the Middle East. They will also manage and drive client engagement activities including annual User Groups, Marketing campaigns, as well as general support to the client during product implementation.

Responsibilities:

• Responsible for driving revenue growth in APAC and the Middle East and providing regular forecast updates to Exec team on existing client revenue growth and new business opportunities.
• Manage the contract renewal process and client retention strategy for the region.
• Act as the central coordination point and internal client advocate between Product Management, Customer Success, Development and Finance to drive client satisfaction, growth and retention.
• Demo TRG Screen products and services to prospects and existing clients to deliver on growth targets for recurring revenue.
• Develop strong proactive relationships with our clients by meeting with clients regularly, understanding their workflows and identifying possible solutions.
• Manage new business sales from lead generation through to contract signature, transitioning to providing client support during onboarding.
• Use a "medium-to-long range" planning horizon on sales strategy, ensuring that day-to-day tasks are being carried out effectively, while anticipating and planning for long-term growth.
• As an influential ambassador for TRG Screen, be personally active in the market and represent TRG Screen at important industry events and deliver advisory content for target communities.
• Meet with industry peers and develop partnership opportunities in the region.
• Work with Head of Marketing to design and implement marketing campaigns for the region.

Required Skills:

• Minimum of 8 years sales experience managing Fintech Sales across buy and sell side firms.
• High level of knowledge of role of financial information in the investment research and institutional investing processes
• Experience with market data management, licensing, or spend management
• Ability to work independently managing New business Sales and Client Renewals including contract negotiation and Security review processes.
• Professional communication skills internally and externally
• Experience with either FITS or INFOmatch Market Data Software
• Experience presenting to industry groups and with partnership development.

Working Days: 5 working days ( 1 weekday off, 1 weekend off )
Working Hours: 11am - 9pm
Working Location: Maxwell
Salary: $3000 - $3500

As a Captain for a fine dining restaurant, you are responsible for assisting the Restaurant Manager in the day-to-day functions of the restaurant. You would also be responsible for providing excellent customer service to guests. This includes greeting guests, taking their orders, delivering food and drinks, and ensuring that their needs are met throughout their meal.

A) Leadership & People Management

• Be proactive and responsible for own duties and assist others where required

B ) Service Excellence

• Opening and closing of restaurant
• Taking and fulfilling customers’ orders
• Cleaning and clearing tables
• Proper handling of the POS system
• Other side duties
• Comply with operational service standards
• Assist in organization and maintenance of inventory and storage
• Comply and practice food safety based on food hygiene standards
• Uphold and maintain high standards of hygiene

C) Risk Management

• Work in line with the restaurant’s risk aversion programme
• Assist in health and hygiene audits as well as safety checks

Requirement

• At least one year of relevant working experiences

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Responsible for deployment and planning of pilotage, harbour towage and waterboat resource
• Liaise with vessels to coordinate the arrival and service timings

Requirements:

• NITEC in Marine or equivalent
• At least 2 years of experience in Marine industry

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Business Development Manager

• Working Hours: Monday-Friday [8.30am - 5.45pm]
• Location: Kaki Bukit
• Salary: $6,000-$7,000

Requirements:

• Degree/Diplomas in Mechanical / Mechatronics Engineering
• Minimum 5 years of experience in Business development.
• Knowledge in Automation technology will be an added advantage.
• Regional travelling is expected

Jobs Scope:

• Contribute to achieve long term strategic plan of expansion into key markets.
• Work with Senior Management to develop the selection criteria & key negotiation terms for technology licensing, JV or other collaboration methods
• Identify the areas of opportunities and focus for products & services recommendation
• Identify potential new markets locally and abroad, and create a plan to enter the market.
• Develop and use knowledge of the markets to identify, develop and support the Company’s unique selling propositions and differentiators.
• Analysis of customer research, current market trend and conditions information.
• Research, find, build, develop and enhance new & existing relationships with key business consultant, government, industry association, academic institutions in related areas and turn into business opportunities.
• Identify opportunities for selling and distributing channels that will lead to increase business opportunities.
• Attend related activities, such as conference and seminars, and provide feedback and information on market trends.
• Planning and preparing presentations. Conduct information sessions and other presentations of events, products and services to enhance existing/new relationships.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Guide and oversee a team of technical professionals, including project and system engineers, to deliver project management, system commissioning, technical support, and pre-sales services. The aim is to meet customer requirements and fulfill the company's objectives.
• Set up clear communication within the team. Keep everyone informed about project updates, organizational changes, and other important information.
• Evaluate performance, establish goals, and offer feedback to team members to boost their performance and promote career development.

Requirements:

• Degree in Electronics Engineering or equivalent.
• At least 5 years of supervising a group of engineers experience in Security Industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Finance Manager

Salary Range: SGD9,000-9,500

You will be responsible for financial accounting, monitoring and reporting systems as well as effective working capital management to minimize cost and risk. Supporting business units in management reporting, financial analysis, forecasting, budgeting, reviewing operation performance and recommending improvements.

Accounting and tax reporting

• Timely and accurate submission of monthly financial & management accounts.
• Liaise with tax consultants on accurate and on-time preparation and submission of tax returns to the relevant authorities.
• Ensure that record keeping complies with legislative requirements.
• Liaise with external and internal auditors.

Financial controls

• Accounts receivable management, including credit control, timely collection and credit insurance to minimise bad debts.
• Accounts payable management and timely payment to suppliers.
• Accurate inventory costing and recording.
• Ensure compliance with Group Finance Policy.
• Recommend internal controls and processes which can enhance operational and financial efficiency.

Financial planning & analysis (FP&A)

• Analyse monthly actual performance compared to budget and reasons for variances.
• Assist in the annual budgeting process.

Treasury

• Liaise with bankers for utilisation of bank facilities.
• Effective cash flow management and minimise interest costs.

Business

• Provide regular updates on business performance.
• Support Business Heads in performance analysis and identify issues affecting achievement of business objectives.

People management

• Manage Finance team, including recruiting, dismissing, coaching, training, motivating and counselling the team.
• Enforce HR policies, procedures and practices to the team.
• Perform staff appraisal on each team member.

Qualifications & Requirements

• Master degree in Accountancy with a recognised accounting qualification such as Chartered Accountant or Certified Public Accountant.
• Have at least 8+ years of progressive experience in the finance & accounting functions in a mid­ sized corporation.
• Have at least 5+ years Big-Four accounting firm working experience.
• Good management skills and ability to lead by example.
• Solid technical knowhow.
• Hands-on and meticulous with an eye for details.
• Good interpersonal and communication skills.
• Passionate and results-driven.
• High level of integrity and dependability with a strong sense of urgency.
• Adaptability to constant changes.

Industry : Healthcare

• Assist the team with data entry, and compilation of statistics.
• Assist with the generation of simple statistics for internal and external data requests.
• Support the team in day-to-day administrative work and other ad-hoc duties as assigned.

Requirements:

• Singaporean
• Diploma holder in related field (e.g. Business/ Finance/ Engineering/ Sciences).
• Alternatively, candidates with data coding experiences will be a bonus.
• Good Microsoft Office Skills, especially Excel and Access

Salary: $10.50 - $13 /hr

Location: College Rd

Day/time: Mondays to Thursdays: 8.30am to 6pm, Fridays: 8.30am to 5.30pm

Contract: 12 months

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394

We are a centrally located boutique firm experiencing strong growth. As the company scales, we are looking to bring on a Recruitment Manager to develop strategic plans and system implementation to support through the next phase of growth and development roadmap.

You will be responsible for:

• Supervise, drive, and grow the recruiting team
• Improve on current process and implementing new business processes and procedures
• Monitor various recruiting metrics, costs analysis, effectiveness of sales to provide reports to the management
• Recommend and execute action plans to improve the employer brand
• Coordinate with various departments to forecast future hiring needs
• Building up the company’s professional network through relationships with HR professionals, external vendors and internal stakeholders
• Other ad-hoc duties may apply

Requirements

• At least 5 to 8 years of relevant experience (Preferably in the Recruitment Staffing industry)
• Proven work experience in Managerial / Supervisory level
• Strong business acumen, analytical skills and use of data to advice on key business insights

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

R1107107

• Diploma Holder or equivalent.
• Preferably with 1 to 2 years working experience in shipping industry but not essential as training will be provided.
• Good command of English for both written and verbal.
• Some knowledge on shipping procedures will be an advantage.
• Good time management and organizational skills.
• Customer oriented and possess good interpersonal skills.
• Team player with positive can-do attitude.
• Proficiency in MS Office (Words, Excel, Outlook, Powerpoint etc).
• Able to start work in short notice