Job Purpose:

Manage the end-to-end operation from administration of Tender/Quotation submission, Contract Maintenance to Order Fulfilment to meet the organizational KPI and deliver the world class customer experience.

Key Responsibilities:

• Assist clients with Novation Agreements and maintain contracts/POs in SAP.
• Source and notify clients of tender/quotation opportunities.
• Support clients in document submissions and ensure compliance with deadlines.
• Verify and maintain awarded contracts and POs in SAP, resolving discrepancies.
• Handle extension requests for tenders/quotations.
• Conduct ingredient checks and consult with the regulatory team as needed.
• Ensure submission copies align with client information and clarify discrepancies.
• Encrypt and send LOAs and contracts to clients.
• Assist with GPO post-tender queries and resolve invoice discrepancies.
• Record quantities accurately in SAP and seek client agreement for invoice settlements.
• Handle permit applications and product recalls.
• Ensure excellent customer care and assist with product/customer complaints.
• Monitor service level reports and implement improvement plans as necessary.
• Support internal and external audits.
• Provide training for the team as needed.

Key Requirements:

• Minimum Diploma, bachelor’s degree is preferred.
• Experience in a supervisory and tender management role.
• Customer- focused with a pleasant disposition.
• Team player with a positive attitude.

Withers KhattarWong

Job title: Intellectual Property Executive

Team: Intellectual Property

Location: Singapore

About Withersworldwide

A law firm focused on people and collaboration.

For the past 125 years, Withers has supported some of the world's most remarkable people and organisations at defining moments in their lives.

We are the only international law firm focused on successful individuals and private capital, working closely with founders, investors and family offices. We also advise governments, charities, global brands and start-ups of all shapes and sizes.

Many of our clients are shaping the future and creating solutions to tackle many of the world's problems. It makes for a fascinating and challenging practice. Our role is to get to know each individual client, find out where they want to be, and help them to get there – whether they are building a business, looking after their family, involved in a complex dispute or protecting their finances for the future.

To meet their unique needs we are exceptionally collaborative, working together across teams and time zones.

We are agile, focusing on strategy rather than rigid ideas and traditional hierarchy. It is a truly flexible working culture that puts people first.

Join us to be part of a team that is always looking to the future. Where initiative, big ideas and bold moves are always encouraged. Where you can truly be yourself.

What are We Looking for?

We are looking for an experienced Intellectual Property (Trademarks/Patents) Executive to join our well established and experienced team. The prospective candidate will work seamlessly across the full spectrum of our IP practice and will take responsibility for providing specialist support on Intellectual Property matters, including due diligence on portfolios, Intellectual Property litigation matters coordination of foreign trademarks as well. The role will at times be demanding and fast paced so you will need to be an efficient worker who can prioritise, multi-task and remain calm under pressure.

Areas of focus and responsibilities

• Working with attorneys preparing evidence on enforcement and prosecution matters.
• Opening new matters for tracking purposes.
• Other project management tasks as required from time to time.
• Preparing deadline reports for clients
• Drafting filings and instructions for global trademark portfolios
• Working with attorneys on corporate due diligence and global trademark assignment projects
• Managing requests from agents
• Organizing documentary requirements for different jurisdictions, including powers of attorney and certificates, and having these notarized or legalized according to the country requirements.
• Filing trademarks and registered designs in Singapore as a registered user of the IP2SG portal by IPOS
• Liaising with foreign associates on filing trademarks and registered designs overseas
• Administering and monitoring IP portfolios and IP applications and registrations in Singapore and overseas
• Assisting on due diligence reviews of portfolio status.
• Using fee schedules to preparing cost quotations for fee earners
• Assist patent clearance and freedom to operate studies.
• Conducting patent research and preliminary patent searches.
• Preparation of patent applications, filings and renewal applications.
• Assist with global patent prosecution projects.
• Provide effective communication support to the fee earners you work with, and their clients, including close monitoring of post telephone calls to ensure that urgent matters are dealt with accordingly.
• Providing seamless matter-related support, including preparing and sending standard emails and letters, monitoring deadlines, updating our client management database, resolving account queries and assisting in the monthly billing process, communicating with legal staff, clients and support staff, and filing (both electronic and hard copy)
• Responsible for conducting preliminary prosecution for US and foreign patent applications and performing other duties to support the team.
• Preparing correspondence to associate law firms, foreign associates and/or clients.
• Maintaining and monitoring patent database for deadlines and status checks. Communicating with attorneys and clients regarding upcoming deadlines.
• Liaison with patent offices and foreign counsel, updating deadlines and following up as necessary.
• Opening matter files, e-filing, scanning, photocopying, preparing and updating status reports
• Reviewing and processing foreign associate and vendor invoices.
• Together with other secretarial staff and our finance department, you will assist in keeping track of outstanding bills and keeping statements of account up to date and produce reports as and when required.
• During our monthly billing time you will assist with the production of bills using our finance and time recording systems
• Throughout your time with the firm, you will be encouraged to focus on your own skills development needs and seek up-grading training on a continuous basis.

This list of duties and responsibilities is not exhaustive. It is intended to describe the general content of, and requirements for the performance of this job, and as such, the role may also include the undertaking of additional tasks as required.

Skills and Experience:

• Diploma in legal studies or equivalent work experience required.
• 6-8 years of IP practice experience, with particular in-depth knowledge in:trademark search platforms – such as [IP team please complete]
  trademark clearances and filing, registration practice,
  IP enforcement, including Working knowledge of trademarks databases, AI and other IP related software is required.
• Experience and in-depth knowledge regarding U.S. trademark clearance, prosecution and post-registration requirements, in particular
• Experience in trademark filing and prosecution, including familiarity with registration practice, and in-depth knowledge of trademark filing, prosecution and maintenance practices in the USPTO, WIPO, and other major jurisdictions worldwide
• Familiarity with and the ability to update our trademark database which is based on WebTMS
• Experience with handling assignment recordal projects across multiple jurisdictions
• Good working knowledge of legalization requirements in major jurisdictions
• Meticulous with good attention to detail
• Exceptional organizational skills
• Have a clear and succinct writing style
• Be comfortable working to and taking personal responsibility for managing tight deadlines work well as part of a team
• Have good inter-personal skills, both verbally and in writing, whether dealing with colleagues, service providers or clients
• Be pro-active and able to demonstrate initiative

This list of duties and responsibilities is not exhaustive. It is intended to describe the general content and requirements for the performance of this job and, as such, the role may include the undertaking of additional tasks as required.

The essentials

• 9.00am – 6.00pm with flexibility to support our clients business needs
• 21 annual leave days + an annual 'Withers' Day'
• Hybrid work policies for our staff, aiming to achieve our 'business as usual' service to clients, ensuring a culture of trust and respect, as well as adapting to better and more sustainable ways of working

About Withers KhattarWong LLP

Withers KhattarWong LLP is amongst the largest international law firm in Singapore. We are a fully integrated global law firm with lawyers located across five continents in 17 offices.

Our broad global platform allows us to guide clients through the legal challenges inherent in the ever-changing international landscape. As our client, you will receive quality advice on diverse legal and tax issues through the services of one law firm with a single communication.

Internationally, we have made a reputation for ourselves as the leading law firm for private capital; our clients include public and private companies founded by successful families, MNCs, financial institutions, international brands, family offices and HNWIs, charities and not-for-profit organisations, amongst others. We pride ourselves for our role in helping our clients achieve success.

Information for Recruitment Agencies

Withersworldwide endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, Withersworldwide operates a preferred supplier list and will not be accepting unsolicited applications from non-PSL agencies for this role.

Equal Opportunities Employment Statement

It is the policy of Withersworldwide to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of ethnic origin, religion, sex, age, sexual orientation or disability.

Key Responsibilities

Financial Reporting

· Prepare/oversee and review monthly financial statements for the entities within the group.

· Conduct analytical reviews of financial statements to identify trends, anomalies, and areas for

improvement.

Month-End and Year-End Close

· Manage the monthly and year-end close processes for all entities, ensuring accuracy and completeness.

· Reconcile accounts and prepare adjusting entries as necessary.

· Ensure all financial transactions are recorded in compliance with prevailing company policies, Singapore Companies Act and Singapore Financial Reporting Standards (International).

Tax Compliance

· Oversee quarterly Goods and Services Tax (GST) filings and ensure compliance with relevant tax regulations.

· Coordinate annual corporate tax filings

· Stay updated on changes in tax laws and regulations and implement necessary changes.

Cash Flow Management

· Prepare monthly cash flow forecasts to ensure adequate liquidity for operations.

· Monitor cash balances and manage intercompany fund transfers.

· Optimise working capital by managing accounts receivable and accounts payable.

Accounts Receivable

· Supervise the Accounts Receivable process, ensuring timely update of receipts in CMS and

accounting system.

· Review accounts receivable aging reports and follow up on overdue accounts.

· Develop and implement strategies to improve collection rates.

Accounts Payable

· Oversee the Accounts Payable process, ensuring timely and accurate recording of liabilities and payments to vendors.

· Implement and maintain internal controls to prevent fraud and errors.

· Negotiate payment terms with suppliers to optimise cash flow.

Budgeting and Forecasting

· Assist in the preparation of annual budgets and periodic forecasts.

· Monitor budget performance and provide variance analysis.

· Support strategic planning initiatives with financial analysis and projections.

Compliance and Internal Controls

· Ensure compliance with financial policies, procedures, and internal controls.

· Support internal and external audits by providing necessary documentation and explanations.

· Identify areas for process improvements and implement best practices.

Team Management

· Supervise and mentor two Accounts Executives, providing guidance and training as needed.

· Conduct performance evaluations and set development goals for team members.

· Foster a collaborative and high-performing team environment.

Ad-Hoc Analysis and Projects

· Conduct ad-hoc financial analysis to support decision-making.

· Participate in special projects and initiatives as assigned.

Requirements

· Bachelor’s degree in Accounting, Finance, or related field.

· Chartered Accountant or equivalent certification is an advantage.

· Minimum 5 years of relevant experience in finance and/or accounting roles.

· Strong knowledge of accounting principles, tax regulations, and financial reporting standards.

· Proficiency in accounting software (e.g., Xero) and Microsoft Office Suite (Excel, Word, PowerPoint).

· Excellent analytical, problem-solving, and organisational skills.

· Strong communication and interpersonal skills.

· Ability to work independently and as part of a team.

· High attention to detail and accuracy.

· Ability to multi-task and work under tight deadlines.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

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At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As an Engineer under Engineering- Manufacturing System and Automation, you will be tasked to provide operational technical support to drive productivity and product quality with GxP compliance and regulatory requirements. You will also assist to drive/ execute control and automation projects and provide maintenance, backup and restore for IPC and PLCs. You will also carry out / support investigation for non-conformances.

In this role, a typical day will include:

· 1st level engineering support for major equipment downtime [24x7 supports]

· Focus on solving recurring/ long-term equipment issues through detailed understanding of the design or engineering concepts.

· Maintain and perform routine check and backup/restore for Industrial PCs/ PLCs.

· Lead and support automation/control related projects. Develop/review project documentations and related SOPs. Perform equipment/software validation.

· Prepare training materials on respective process/ system/ equipment in term of operation, maintenance or troubleshooting.

· Innovate, provide and implement ideas for process or equipment improvement.

· Ensure the system/equipment are comply with HSE, and Alcon quality requirement

WHAT YOU’LL BRING TO ALCON:

· Minimum 0-3 years of intensive hands on experiences in technical (Electrical/ Mechatronic /Electronic/Physics/ Automation) troubleshooting and experience on Siemens S7/TIA Portal, Beckhoff TwinCAT and/or Allen Bradley PLC.

· Experience on factory automation system installation/validation and understanding of GMP/GDP requirement.

HOW YOU CAN THRIVE AT ALCON:

· Good team player

· Enjoy working with various cross functional team across manufacturing site

Alcon Careers

See your impact at alcon.com/careers

Working Days: Mon-Fri

Working Timing: 09.00 - 06.00

Working Location: Paya Lebar

Starting Salary: $3,500 - $5,500 + AWS + VB

Key Responsibilities:

• Develop and implement strategic marketing plans to achieve company objectives and targets.
• Conduct market research and analysis to identify trends, opportunities, and competitive positioning.
• Collaborate with product management and sales teams to develop marketing collateral, sales tools, and promotional materials.
• Manage digital marketing efforts, including website optimization, email campaigns, SEO/SEM, and social media marketing.
• Oversee the creation and distribution of compelling content across multiple platforms, including blog posts, whitepapers, case studies, and videos.
• Measure and analyse marketing performance metrics to track ROI and optimize campaign effectiveness.
• Stay updated on industry trends and best practices to continually improve marketing strategies and tactics.
• Contribute to strategic decisions around the future direction of company's products.

Requirements:

• Bachelor degree in Marketing, Business Administration, or related field.
• 3 years of experience in marketing roles, with a proven track record of success in developing and executing marketing strategies.
• Strong understanding of digital marketing channels and tools, including Google Analytics, CRM software, and marketing automation platforms.
• Up-to-date with the latest trends and best practices in online marketing and measurement

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Overview of job

We are looking for a Digital Manager to join the EssenceMediacom team, in this role you manage Influencer & Amazon Marketing Strategy, focusing on optimizing performance, driving innovation, and enhancing brand visibility through data-driven decisions and creative marketing approaches for cohesive and effective marketing efforts.

Reporting of the role:

This role reports to: Account Lead, Singapore

3 best things about the job:

• Working in one of the most digitally advanced and forward-thinking media agency that is globally connected
• The position will provide you with opportunities to challenge yourself to bring in new thinking and provide value in digital planning across funnel
• An opportunity to work with and learn from highly experienced, action-oriented media practitioners

Responsibilities of the role:

Influencer Expert:

• Develop and strategize influencer marketing approach for the brand
• Analyse Influencer data to align with business goals and propose actionable interventions
• Identify top competitors and analyse their unique strategies; prepare a comprehensive analysis report.
• Identify competitive and landscape content trends using available tools & map Influencer trends and recommend strategies
• Track key content points (KCPs) and recommend ideas
• Assist in developing content calendar ideas
• Collaborate with Brand POC to build the KOL plan for the month; share KOL insights and interventions
• Refine growth measurement for Influencer approach; understand and improve attribution metrics
• Confidently participate in pitches while working collaboratively with the rest of the team.

Amazon Expert:

• Develop comprehensive Amazon advertising strategies to deliver business goals
• Design campaigns on Monthly basis with the Brand team
• Manage and optimize Amazon advertising campaigns, including Sponsored Products, Sponsored Brands, and Sponsored Display.
• Conduct in-depth keyword research and competitive analysis to inform campaign strategies.
• Continuously monitor and adjust campaigns to maximize performance and achieve KPIs.
• Analyze campaign data to assess effectiveness and identify areas for improvement.
• Generate detailed reports on campaign performance, including key metrics such as sales, ROI, ACOS (Advertising Cost of Sales), and customer acquisition cost.
• Provide strategic insights and recommendations based on data analysis to inform future campaigns.
• Collaborate with the brand team to ensure Amazon advertising strategies are integrated with overall marketing initiatives.
• Experiment with new ad formats, targeting options, and strategies to drive innovation and improve performance.
• Implement best practices for campaign management, optimization, and reporting.

Measures of success –
In three months:

• Strong understanding of client business model
• Team Point of Contact for Amazon & Influencer related queries
• Build professional relationship with teams and lead performance driven strategies with clients
• A keen understanding on the various platforms and systems which power eCommerce media

In six months:

• Independently provide Ecom & Influencer solutions towards ad-hoc request from clients
• Be the person whom the client goes to for day-to-day activities. Able to propose ideas and activities to answer identified challenges in regards to Amazon & Influencers
• Mentor Interns and assist in leading a small-scale project (identify needs, formulate ideas into plan, set the scope and present to the Manager
• Improved workflow efficiencies across the teams
• Be on top of all the betas and innovations in the digital space and be able to articulate and share with internal and external stakeholders and how it could be relevant and useful to them
• Driving cross-channel synergy – Connect the power across Media & Brand Teams

In 12 months:

• Be comfortable in developing proposals and preparing Influencer & Amazon media strategies in line with the overall campaign
• Be able to lead and provide strategic insights on Amazon & Influencer matters
• Be confident in taking part in pitches whilst working together with the rest of the agency

Minimum qualifications:

• Bachelor’s Degree
• Good understanding of all Influencer Media
• Experience in managing multi market campaigns (globally / regionally)
• Proven record of success in running audience-based/performance driven/direct response campaigns
• Comfortable using Microsoft excel/automated dashboards, etc. – An analytical mind that is creative as well as data driven to identify trends/patterns and insights
• Ability to work within and effectively manage a team, decisively organizing multiple assignments for both self and team direct reports
• Extremely business-minded and detail-oriented, with clear and proven organizational skills
• Demonstrate genuine curiosity and interest in our clients & their business

More about GroupM

GroupM - GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupmworldwide

About GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Solution Architect to contribute to the success of our rapidly growing business.

You would act as the Systems Engineer for Security Operations (SecOps).

As a Systems Engineer, you will:

• Be a highly skilled individual with exposure in analysing technology environment, identifying gaps, creating solution prototype, understanding business outcome, convincing solution adaptation, develop and driving security roadmap.
• Find the most appropriate technical solution with TCO consideration to solve existing business problems.
• Present to customers as a trusted technical advisor and solution stack provider through a consultative approach.
• Drive technical solutioning of Fortinet solution in SecOps, derive use case and architectural design to incorporate Fortinet solution into SOC environment.
• Architect and design reference architecture adapting the concept to protect, detect, analyse, respond and remediate.
• Be field and deals focused, evangelizing solution offering, lead and front customer engagement on technical front for strategic or large opportunities in Singapore.
• Formulate technical win strategies and discuss, with credibility, competitive offers in the marketplace and work with account team to formulate best approach to win offering in account.
• Lead conversations about industry trends and emerging changes to the security in the Singapore vertical. Landscape that partner/customer needs to be aware of and planning to deal with when moving to the next generation infrastructure and service offering.
• Collaborate and work close with local SE team and Regional technical team, while sharing feedback from the field and promoting new technical requirements (RFEs).
• Provide design consultation and best practice guidance.
• Develop relationships with technology alliances and partners SA who will be critical to winning over new top-tier customers.

We Are Looking For:

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

• BSC, BEng or equivalent and 8+ years of experience with technical SE / SA and SOC, Incident responses, Penetration testing responsibilities.
• Strong understanding in concepts of mitigating attack vectors and defense in depth.
• Experience in Software Define Networking, Network Firewall virtualization and Orchestration.
• Strong knowledge and comfortable with high degree of activities in API scripting, Python, Golang, Shell scripting.
• Strong knowledge of Security Operation Centre workflow, Incident Analysis and Incident Handling approach.
• Good knowledge on security strategies for container and micro service platform.
• Good knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, Anti-Virus, Advance Threat Prevention, Web Application Firewall, Distributed Denied of Services, Application Delivery Controller, and Mail security, Deep Packet Inspection, Deception Technology, EDR.
• Good knowledge on upcoming security and networking trends and ability to stitch Fortinet suite of products into a turnkey solution to develop a sustainable and efficient security ecosystem.
• Good understanding on virtualization platform and service chaining.
• Strong advocate of consultative-based approach in solutioning and selling.
• Good team player and highly motivated individual with strong problem solver mentality.
• Preferably with achievement on CISA, CISSP, GIAC, OSCP, CREST, FCNSP NSE, AWS CSA or MCSE.

Why Join Us:

At Fortinet, we embrace diversity and inclusivity. We encourage applications from diverse backgrounds and identities. Explore our welcoming work environment designed for a rewarding career journey with an attractive Total Rewards package to support you with your overall health and financial well-being. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

We will only notify shortlisted candidates.

Fortinet will not entertain any unsolicited resumes, please refrain from sending them to any Fortinet employees or Fortinet email aliases. Should any Agency submit any resumes to Fortinet, these resumes if considered, will be assumed to have been given by the Agency free of any related fees/charges.

Position: Chemist

• Work Location: Jurong Island (Company transport provided near Jurong East MRT)
• Work hours: 8 am to 4.30 pm (Mon-Fri)
• Salary range: $4000 - $5500 + $200 (site allowance)

The Chemist is part of the pioneer team in the startup of EVAL production line, the Chemist is responsible for setup of QC Laboratory at new EVAL site, including management and training of Laboratory analyst, Laboratory system establishment and management to achieve safe and stable commissioning and startup of the new plant.

Requirements:

• Bachelor's degree in chemistry or related field
• Minimum 5 years’ experience in analytical lab with manufacturing facility
• Experience required in new Laboratory set up, system establishment.
• Experience required with GC, ICP, GC-MS, Antek, KF, IR, UV, Extruder, DSC etc.
• Experience required in statistical process control and statistical quality control.
• Experience preferred in polymer testing and analytical techniques.
• SAP & LIMS experience preferred.

Responsibilities:

• Interpret laboratory results that are outside of the technical ability of the Lab Analysts.
• Review all process and final product test results to check for validity and possible quality related
• issues.
• Assist quality lab manager in classification for final product and compounding lots.
• Assist quality lab manager to develop and implement QC specifications and standards.
• Assist quality lab manager to establish lab system according to HSEQ requirements.
• Conduct method development and validation, review and upkeep SOP of test procedures,
• calibration procedures and analytical instruments.
• Analyse, review and troubleshoot reliability issues of laboratory equipment and analysis problem
• and develop practical solutions.
• Liaise with vendors to troubleshoot and maintain laboratory equipment.
• Develop, implement, and follow calibration plan for equipment to ensure lab data is always
• accurate, consistent, and repeatable.
• Manage lab external agency audits and management systems certification compliance.
• Support Manufacturing, Quality, Sales, and Product Management functions.
• Assist lab manager, production, or other departments with special projects, as needed.
• Lead Special lab Projects and new grade trials.
• Implement and participate in safety and quality improvement activities.
• Evaluates reported results for consistency with plant process conditions.
• Trains laboratory personnel on new instruments and procedures as needed.• Conduct internal audits on the proper execution of test methods.
• Liaise with Supplier, execute procurement process and receipt.
• Monitor and follow up on daily lab analysis result for accuracy and troubleshooting.
• Task as assigned by QC Manager

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

The KPMG Actuarial Services team offers innovative business solutions to help clients navigate the rapidly changing insurance industry. Our professionals have sound technical skills with the ability to cut through complex issues to help our clients make more effective and efficient business decisions. We invite highly motivated, dynamic professionals to join our growing Actuarial practice. Successful candidates will play a significant role in offering a wide range of actuarial consultancy services in the insurance and financial services industry.

The role involves:

• Performing actuarial audit for our life insurance and reinsurance clients
• Liaising with internal and external stakeholders to perform assessments, discuss the findings and prepare assessment reports
• Contributing to IFRS 17 projects including assisting in financial impact assessment, performing actuarial modelling and providing technical support
• Participating in advisory engagements related to capital and risk management reviews, reserving and pricing reviews, mergers and acquisitions consulting, and pension valuation
• Reviewing or building financial models including business planning/ forecasting, corporate financing and capital management
• Mentoring and training of junior staff

The ideal candidate should have:

• Possess a recognised degree or relevant qualification
• At least 2-6 years of experience in the life insurance or consulting field preferably within the ASEAN market
• Possess strong communication, analytical and problem-solving skills with the ability to work independently
• Advanced proficiency in actuarial modelling with Prophet is a must

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

TikTok's SMB team aims to help businesses, agencies and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have tailored tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.

The APAC Project and Operation team aims to establish and maintain project management standards, processes, and best practices, ensuring that key strategic projects for APAC SMB are executed efficiently. The team works in close collaboration with Sales Leaders, Monetization Strategy, Product and Marketing teams together to tackle underlying issues of the business. We are building a team of self-starters, motivated individuals who thrive in a fast-paced environment. You have an appetite for learning, innovation, and are comfortable solving challenging problems, with the solutions to benefit SMB teams across APAC markets. You will be responsible for defining project goals and scopes, driving clear and efficient communication across diverse functions and regions, continuously optimizing our business solutions for global clients.

Responsibilities:

Business strategies

• Lead the overall APAC SMB business operation strategies, tactics and processes in order to support APAC SMB leaders across SEA, AUNZ, Japan and Korea through prioritization and course of action.
• Partner cross functionally and lead independently the design, execution and implementation of key strategic projects for APAC SMB team, including project plans, roadmaps, resources and timelines aligned with organizational goals and priorities across multiple markets or business segments.

Business management

• Develop and implement project performance metrics, reporting mechanisms, and dashboards to provide visibility and insights to senior leadership and stakeholders.
• Continuously monitor project progress, identify potential risks and issues, and implement proactive mitigation strategies to ensure successful project delivery within defined constraints.
• Establish and maintain project governance frameworks, processes, and best practices to ensure consistency, transparency, and adherence to standards across the organization
• Provide thought leader to mid (6 month) and long (1-2 year) perspective for APAC SMB's planning

Strategic networking

• Build and maintain productive relationships with internal and external stakeholders; facilitate effective decision-making by presenting project updates, risks, and recommendations to senior leadership and steering committees.

Team Development

• Manage, develop and export talents within the organization

Minimum Qualifications

• Minimum 5 years of experience in project/program management, strategy, operations or related field.
• Proven experience in designing and executing complex, multi-faceted projects spanning across different regions or countries, preferably in a global or multinational environment.
• Strong understanding of project portfolio management, resource allocation, risk management, and project prioritization in alignment with organizational strategies.
• Excellent communication skills in English, both written and verbal, to effectively present findings and recommendations to stakeholders across different cultures and regions.
• Proficiency in data analysis and reporting to provide insights and recommendations to senior leadership. Global travel is required.

Preferred Qualification

• Proven expertise in project management methodologies and tools.
• Strong entrepreneurial spirit that can develop and lead a new initiative from the ground up; thrive in ambiguity. Digital ad sales experience is a great asset

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Account Executive, East area, $3000-4000 (6months contract)

• East area
• Monday to Friday 9am to 6pm
• START ASAP
• 6 months contract (Extendable)
• Training and transportation provided

Job description:

• Assist in verifying invoices to ensure accuracy (e.g., amounts match purchase orders, goods are recorded in the accounting system).
• Support monthly processing of intercompany and vendor invoices in the accounting software.
• Retrieve documents (physical or digital) as required for audits, monthly reporting, and other purposes.
• Assist with tasks related to receivables.
• Facilitate communication and coordination with external parties when needed.
• Help in preparing reports.
• Support testing during system or process upgrades.
• Perform other ad-hoc tasks as assigned.

Requirements:

• Minimum of Diploma/Degree in Accounting / Finance
• 2-3 years of experience in Account Executive
• Experience in Aerospace industry will be additional advantage

Interested applicants, kindly WhatsApp to 87511349 and email your updated resume to [email protected] and we regret that only shortlisted candidates will be notified

Yvonne Chai Cheng Man

Reg No: R23115356

EA License: 23C2060

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Admin Assistant cum Account

Working Hours: Monday-Friday (9.00 am - 6.00 pm)

Working Location: Bartley

Salary: $2000-$2800

Requirements

• Preferably with 2 years of Administrative/ Accounting experience

Responsibilities

• Assist the company's management team with administrative and accounting tasks.
• Perform general office duties and upkeep of office to ensure that it is always neat and tidy.
• Assist to prepare sale quotation and invoices
• Keep good records of the company documentation.
• Assist in coordination with vendors
• Printing, scanning and filing documents (e.g. tax invoices, invoices issued etc.)
• Keeping good records of supplier invoices and payment
• Other admin/accounts duties as assigned by superior.
• Assist team on project coordination if required
• Assist team on submitting permit to work application to landlord before projects commence

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Job Description & Requirements

KEY RESPONSIBILITIES & EXPECTATIONS: •

Work within specified business territories, industries and accounts to generate effective business opportunities and exceed sales targets for the business • Develops specific demand generation plans to include cold-calling, social selling and direct marketing and attending industry events to build relationships with key prospects; • Manage incoming requests for information (RFI), requests for proposal (RFP) in a professional and creative manner in accordance with the company’s policies and the established sales processes and frameworks • Understand the clients’ business needs and develop tailored value propositions using all relevant skills and solutions to delight clients and deliver transformational added value • Work closely with the inside business development networks to identify leads and cross-sell opportunities • Represent Teleperformance at industry events, including round tables, speaking forums and new business events • Keep all necessary reporting accurate and updated on a regular basis.

SKILLS AND EXPERIENCE REQUIRED: • Demonstrated mastery of and passion for the art of selling, a love of data and an understanding of how to utilize the power of analytics to support customer goals. • High level of Strategic thinking skills and orientation to business growth. • Ability to work with different teams and influence. • Exceptional time management skills; ability to organize, prioritize and manage multiple projects with overlapping goals and objectives. • Fluency in English is a must. Additional Asian languages are desirable. • Solid Project management skills. • Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively. • Strong analytical, negotiation and communication skills. • Experience with Asian markets. • A proven ability to build, mentor and lead successful sales teams. • Experience with end-to-end end BPO Operations and industry’s best practices would be an advantage.

In this role, you will review, assess and approve shield claims within service turnaround time. As part of this dynamic role, you will report to Team Lead, PruShield Claims and work closely with various stakeholders to ensure that the output is accurate and compliant to internal policy and regulatory requirements.

Job Description:

• Review, assess and approve shield claims within service turnaround time. Ensure the output is accurate and compliant to internal policy and regulatory requirements.
• Attend to claims investigations, service recovery and enquiry
• Attend to medical clarification with hospitals and clinics
• Involve in projects assigned by supervisor
• Provides quality customer service including interacting with customers, answering customer enquiries and effectively handling customer complaints

Who we are looking for:

Competencies & Personal Traits

• Strong command of the English language (spoken and written)
• Familiarity with human anatomy, general diseases and disease management

Working Experience

• 4 years of experience as a Life & Health claims assessor

Professional Qualifications

• OMA, FLMI (Fellow, Life Management Institute)

Education

• Degree holder of biology & life sciences discipline

Language

• English

• Manage the Frontline staff in the assigned terminal
• Provide leadership, motivate and lead the staff in the terminal
• Work closely with HR and Operations Executive on recruitment needs
• Drive sales and work on sales initiatives to maximize sales potential and achieve sales targets
• Monitor, discipline and counsel staff on their sales performances and work conduct/behaviour

1. Knowledge of the products
2. Sales Skill
3. Serving attitudes
4. Complaint Handling
5. Team work
6. Keep rules and regulations
7. POS handling

• Schedule the team roster to maximize sales with matching the traffic trend
• Confirm the team roster of the terminal
• Set the commission scheme with OPM and monitor commission payouts
• Proposal and working with internal teams to increase sales, such as promotions
• Report sales and plan to archive the target

1. Yearly sales report and forecasting
2. Half-year sales report and forecasting
3. Monthly sales report and forecasting

• Handle and resolve customer’s complaints and work closely with CS team
• Review stock levels and work closely with logistics dept.

1. Monitor replenishment process and ensure adequate stock level
2. Ensure minimum out of stocks inconvenience for customer to maximum sales opportunities

• Ensure pleasant, attractive and safe environment in store

1. Review visual merchandising in store and work closely with VMD team
2. Ensure products are displayed in safe manner
3. Report to Managing Director for accidents in store

• Responsible for the strict adherence to all established operational policies and procedures

1. Establish policies and procedures relating to operation and ensure its adherence by all frontline staff
2. Work closely with security team on STEB & LAGS regulations

• Work closely with MD team to communicate with vendors
• Work closely with Marketing team to plan promotion
• Work closely with Finance team to ensure proper handling cash in store
• Operational Processes and Standard Operating Procedures (SOP) maintenance and updates

Working Hours:

Monday - Friday, office hours.

Requirement:

• 8 years of related work experience in retail operations, preferably in a FMCG or retail environment
• Degree in Business or Management
• Self-starter with strong business acumen and result-oriented
• Outgoing, dependable, pro-active
• Good organizing skill
• Able to lead and coach
• Good judgment and mature business skill with the ability to build trust with all levels
• Good interpersonal, able to interact with all levels
• Good organizing, project and time management skills
• Good customer service focus to internal and external customers
• Good communication and interpersonal skills

(Only short-listed candidates will be notified)

Jobscope

Replying emails (responding to clients when required) For example, clients send an email in - requiring for transportation service. The candidate will have to take note and respond accordingly.

• Singapore Based

• Attractive Salary Package

• Company Benefits & Incentives

Koh Kheng Guan R1980385

The Supreme HR Advisory Pte Ltd 14c7279

Responsibilities:

• Perform end-to-end trade settlement, with working knowledge of corporate action of Equities, Mutual funds, Options.
• Check and verify all securities/trade transactions are completed, settlements instructions are processed in a timely and accurate manner.
• Review all trade matching reports and ensure all failed trades are promptly resolved.
• Processing of Corporate action events in an accurate, timely manner and adhere to deadlines.
• Reconciliation trade/shares, corporate actions.
• Adhering to control procedures, identifying gaps, and ensuring controls are implemented to close those gaps.
• Interpret data and make necessary recommendations for the launch of new products/services and upgraded platforms.
• Adhering to control procedures, manage the escalation and seek to resolve all requests/inquiries/issues/errors, identify policy gaps and formulate policies to streamline processes.
• Participate in project initiatives and take up ad hoc tasks as required.
• Assist in other ad-hoc duties as assigned.

Requirements:

• Bachelor’s degree
• Minimum 2 years of relevant experience in capital market with strong background in corporate action.
• Corporate action and/or settlement experience in either stockbroking firms will be an advantage.
• Possess knowledge and experience in ETF/Options/ Mutual funds.
• Attention to detail and intermediate problem-solving skills and be able to multi-task well.
• Mandarin & English is a necessity as this role will be expected to work closely with colleagues based in China.
• Enjoys engaging in teamwork with a positive and constructive attitude.

The opportunity

EY’s consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to business strategy. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients.

Our key service offerings cover business and technology strategy & transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

Your key responsibilities

The team works collaboratively with our clients to address critical issues brought on by current global changes i.e. regulatory changes, globalization, advances in technology, competition and changing demands of their customers.

The team manages engagements with the support of Financial Services and Consulting resources across all aspects of design, analysis and delivery of Financial Services solutions. You will support the implementation and delivery of quality deliverables, working and communicating effectively with the engagement team and client’s team to ensure exceptional performance.

Skills and attributes for success

• Good understanding of economic or market issues and the ability to interpret their impact on clients
• Possess strong interpersonal and teaming skills
• Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices
• Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel

To qualify for the role you must have

• Minimum 6 years’ experience in the Financial Services industry, having worked with Life/Health/Shield Insurance firms
• Academic background in Engineering, IT, Business, Economics, Finance or Accounting
• Consulting skills, functional and technical knowledge of core insurance systems or platforms are an added bonus
• Track record dealing with senior stakeholders and adapting to demanding environments

Ideally, you’ll also have

• Experience in requirements gathering and managing delivery of life/health/shield insurance systems and integrations
• Experience in agile delivery methodologies, e.g. sprints, product backlogs, user stories
• Knowledge of statutory and regulatory aspects of Insurance industry

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Shape the future with confidence.
Apply now.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The Opportunity

As part of the Financial Services Risk Management (FSRM) practice and you will provide a well-integrated broad array of risk management services to capital market participants within global banking, capital markets, asset management and insurance. FSRM products and services include Anti-Money Laundering, Regulatory Compliance, Prudential Supervision, Bank Holding Company reporting, Credit Risk/ Capital Adequacy/ Liquidity Risk, Market Risk, Operational Risk, Enterprise Risk, Structured Finance and Quantitative Advisory Services.

Your Key Responsibilities

As a Consultant/Senior Consultant in the Risk Management – Financial Crime Compliance team, you will be expected to provide strategic sourcing services related to regulatory compliance, Financial Crime Compliance (FCC), corporate governance, enterprise risk management, internal controls and internal audit, to our clients in financial services (FS) industry. You are also required to assist organizations to maintain effective and efficient controls, in order to manage organizational and strategic risks. Also, to be able to contribute to our advisory business in FCC, where advisory services on FCC target operating models, business processes and internal controls are in compliance with regulatory requirements without compromising on customer experience that are provided to the client.

Skills and Attributes for Success

• Good understanding of economic or market issues and the ability to interpret their impact on clients
• Possess strong interpersonal and teaming skills
• Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices
• Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel
• Build an understanding of our solutions, share knowledge and be able to draw on subject matter specialists accordingly
• Self-motivated with lots of energy and drive
• Effective project management and teamwork skills

Ideally, you’ll also have

• Post-graduate qualifications in AML/CFT or professional/ technical qualifications in risk management.
• Experience with the design, development and implementation of framework and strategy, internal controls for financial services business processes

To Qualify for the role, you must have

• Min. 2 years relevant Financial Crime Compliance (AML/ CFT, KYC, Sanctions, Anti-Bribery & Corruption and Fraud) experience in banking, insurance, asset management, and/or in a big public accounting firm.
• Strong understanding of expectations of regulators such as MAS and HKMA. Knowledge of other ASEAN jurisdictions’ AML regulations and environment, and practical experience in the industry a plus.
• Knowledge of the global risk and regulatory environment, especially developments in the FCC space.
• Graduate degree in law, finance or commerce preferred.
• Industry related certification (e.g., CAMS or ICA diploma in AML)
• Demonstrate strong planning, execution and reporting skills
• Analytical skills; specifically, the ability to assess and decompose financial services industry processes utilizing a risk and control focus

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

E-CHANNEL SERVICE CENTER OFFICER (call centre -12 mths CONTRACT + 1 mth bonus/ Renewable/Convertible)

My client is a top tier Private Bank.

ROLE PROFILE:

The E-Channel Service Center officer is a key member in the Client Service Network (CSN) team. He/she is responsible to provide first level Digital Platform support by phone and/or e-mail to Clients. He/she has to analyze and answer/handle the Client’s enquiry/request, as well as collaborate with colleagues from other units in the Bank who are providing second level support for the Bank Digital Platform.

KEY FEATURES OF THE POSITION

• “First Contact” for Singapore and Hong Kong booked Clients regarding the Bank’s Digital Platform.

• Analyse and answer/handle the client’s enquiry/request, as well as collaborate with colleagues from other units in the Bank who will provide second level support.

Job Scope:

• Perform independent verification of client’s instructions

• Perform Independent Call Back to clients for High-Risk Transactions as a form of anti-fraud deterrence

• Co-ordinate & ensure smooth and timely delivery of client’s instructions/documents between two

processing locations (SG and HK)

• Process Closure of Accounts and all their related requests

• Support quarterly Periodical Fee processing

• Perform Signature Verification for non-account life cycle related documentation

• Process new, renewal or termination of Bankers Guarantee for credit card clients

• Assist to prepare quarterly updates of the Bank’s Authorized Signatory List to various counter

parties

• Prepare Audit Confirmation & Custody Declaration for clients’ auditors and external asset managers (EAM) respectively

• Maintain the knowledge database of the E-Channel Service Centre.

• Document and maintain the Client’s requests/enquiries received in the Bank’s ticketing tool, keep control over the issues list and see through each issue to closure in a timely manner.

• Act as Subject Matter Expert for a specific focus area e.g. Authentication, Trading, Payments etc.

• Ensure activities performed are in compliance with relevant regulations and internal policies.

• Strong commitment to quality service and a desire to drive innovation and continuous process improvement initiatives.

• Support the clearance of Long Form Deficiency and signature verification of Operational Documents such as Corporate Action Reply Letters, Subscription of Private Equity Documents, Investment Related Forms etc.

• Support any ad-hoc tasks / requests as assigned from time to time.

• Provide support as a team also for Hong Kong Public Holidays.

SKILLS REQUIREMENTS OF THE POSITION

•Communication talent i.e. confidently leading a discussion, managing conflict situation, efficient and goal-oriented communication style

•Meticulous and efficient working style

•Ability to work under pressure

•Able to work with minimal supervision and a team player

•Proactive, hands-on, and solutions-oriented

•Good analytical and problem-solving ability

•IT savviness

•Degree with at least 3 years of related banking working experience

•Previous experience in call Centre and/or call back experience is preferred

•Good understanding of Banking and financial products

Salary: $3700- $4000

Work location: One Changi City

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The Opportunity

As part of our life actuarial team, you’ll focus on high-impact opportunities to apply your knowledge and experience that will shape our services. You’ll build valuable relationships with clients and develop strong capabilities, through both formal training and working with senior mentors and talented colleagues. You will be at the forefront of issues that are shaping the insurance industry in Asia and gain a wide exposure to a diverse range of actuarial projects.

Your Key Responsibilities

As a Manager in the Actuarial team, you will be assisting and leading the delivery of a wide range of client engagements, leading or working as part of a project team, relating to IFRS 17, Appointed Actuary work, actuarial valuation, pricing and product development, actuarial modelling, Merger & Acquisitions (M&A) and due diligence. You will also be performing evaluation in areas related to financial risk, product distribution and capital issues. You will also work with advanced financial modeling approaches and systems, e.g. designing valuation and Asset Liability Management (ALM) frameworks.

Skills and Attributes for Success

• Good understanding of economic or market issues and the ability to interpret their impact on clients
• Possess strong interpersonal and teaming skills
• Has strong analytical and creative skills
• Leverage technology to continually learn, improve service delivery and maintain our leading edge best practices

To Qualify for the role, you must have

• Minimum 6 years of experience in the life actuarial team or an actuarial consulting firm.
• Newly or Nearly qualified with either the Institute and Faculty of Actuaries (UK), the Society of Actuaries (US) or the Institute of Actuaries of Australia
• Good knowledge of Prophet software
• Good written and verbal communication skills

Ideally, you’ll also have

• Depth of experience in at least one of the following areas:

- financial modeling

- financial and regulatory reporting

- product and distribution strategy

- ERM / Solvency II

- M&A due diligence

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

To assist the Front Office Manager in ensuring smooth operation of the Front Office. To be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by the Front Office Manager to meet the service standards of the Hotel. To direct the Front Office operation in the absence of the Front Office Manager. To assist the Front Office Manager in personnel development in order to have trained and qualified staff to consistently maintain and increase the Hotel’s service.

• Assist the Front Office Manager in setting up the Front Office training tools such as job descriptions, standards and procedures, and training plans as a guideline for the Front Office operation.
• Assist the Front Office Manager to select, hire, and train employees to meet the hotel's standard of service.
• To assist Front Office Manager in supervising, organising, directing and coordinating the staff and activities of the Front Office.
• To have Front Office managerial presence felt behind the Reception counter; ensure that Front Office Employees perform their daily duties according to required standards.
• Emphasis will be on the assignment of rooms for all arrivals, and this includes the training of the Guest Relations Executives in this aspect of the job.
• Check and ensure that consistency in the service for guest is maintained from the reservation stages to the final departure.
• To plan and prepare work schedules for Duty Manager and Front Desk personnel.
• Authorise the acceptance of traveller cheques, cash advance, rebates, paid out, refunds on the basis of established procedures.
• Monitor and control guest's credit status to ensure that payment is collectable and received on time. Perform a regular follow up for pending payments to ensure that they are collected.
• To coordinate with security in the investigation of irregularities and undesirable guests.
• Monitor and control the rooms’ situation in connection with reservations, daily occupancy and rooms’ availability to ensure maximum revenue through effective yield management.
• Attend department heads meeting in the absence of the Front Office Manager or other meetings as required.
• Be familiar with all Accounting Standards and Procedures pertaining to rooms revenue and advise staff concerned to adhere to them in daily operations.
• Know all procedures in case of emergency or fire and make sure that staff are periodically trained to face this situation and know their function according to the procedures.
• Participate in the inspection and checking the preparation for VIPs and ensure that they will receive proper treatment as VIP during their stay with the hotel.
• Keep updating with new Standards, Procedures and other information and advise Front Office section heads accordingly.
• Perform other duties related or unrelated to Front Office Department or as assigned by Front Office Manager, or the Management.

Business Consulting, we deliver long-term value to our clients, people and EY by transforming businesses through the power of exceptional business insights, talent and experiences.

Business Transformation is the glue that integrates with the rest of EY to design and implement transformative change with our clients.

The opportunity

As a transformation professional at EY, you will help organisations deliver successful outcomes for some of the world's largest and most complex programs: be it Business Transformation, or Capital Investment; the opportunity to shape your career is yours.

We are looking for highly motivated self- starters and strong team players who like to push themselves, who can think strategically but enjoy 'rolling up their sleeves' and working closely with clients to get the job done.

Your key responsibilities

• Qualitative and quantitative analysis on all aspects of sales and marketing transformation
• Assist clients with successful delivery of their programs leading to service delivery improvements and/or successful investment outcomes
• Deliver complex transformation and/or capital investment programs spanning the entire lifecycle - from strategy through to transition into operations
• Contribute to business development and account management activities such as pursuits, proposals and managing key relationships

Skills and attributes for success

• Degree in Business Studies, Business administration, Engineering, Sciences or similar
• Min 3 years in a relevant industry/consulting role
• Hands-on experience in projects and programs involving internal strategy, marketing, distribution support, business transformation and/or infrastructure and capital works development and delivery
• Management consulting experience gained through a Big 4 or boutique consulting firm is highly desirable
• Capabilities in Portfolio / Program / Project Management, Agile PM delivery, PM technology and digital services, PMO / PM as a service

Ideally, you’ll also have

• Advanced analytical and problem-solving skills
• Advanced Excel skills
• Workshop facilitation and presentation skills
• A desire to continue to grow and shape your skills set, to enable you to provide program management solutions for the Transformative Age (e.g. agile and design thinking)
• Infrastructure Transformation Experience
• Ability to communicate effectively both internally and externally
• Ability to build effective, long-lasting relationships with clients
• Experience in project planning tools (e.g. MS Project, Primavera P6, JIRA) and MS Power Platform

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

Responsibility:

• To manage the site team, which consists of Network, Server, ID Administrators, Operators and Deskside Engineers; and responsible for all IT Services rendered at the Institute.
• To manage the Client representatives such as Account Managers, IT Managers, SLO, CIO and other users who are recipients of the Services.
• To be the Site Coordinator at the Institute, as a Single Point of Contact ("SPOC") and as a liaison officer for the End Users. In addition, he /she also acts as a supervisor to all the Onsite Support Staff.
• SLA Performance – Ensure no SLA Failure
• IMAC Reports – Ensure all IMAC Requests are performed in accordance with the SLA
• Tracking of Cases – Ensure all cases are tracked to closure in accordance with the deliverables
• Resources – Manage the resources on day-to-day basis to ensure designated resources are in place.
• Compliments and Complaints – Work closely with the Institute to ensure high compliments and no or nil complaints.
• Day to Day Operations is run with minimal interruptions to the services
• All meetings with internal and external parties are documented and followed through
• Responsiveness – All emails, calls and any other communication are responded to, on a timely manner

Required Experience:

• Bachelor's degree / diploma in computer science, business, or a related field.
• 2-3 years of management and related experience in IT
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices.
• Excellent analytical skills.
• Strong interpersonal skills and extremely resourceful
• Comfortable to work in a healthcare environment. This role will require you to take the necessary vaccines

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Technology Group
We experiment, design, and lead a 24×7 global business where we support core capabilities in asset management, trading, investment operations, and risk management. We deliver secure, reliable, and integrated solutions, and provide insights on new, and emerging technologies.

Service Integration and Management
You will help to deliver excellent end-user experiences and provide high quality support across our staff in 11 global offices

What impact can you make in this role?
You will be empowered to be at the top of your game by providing strategic partnership, and innovative technology solutions that supports GIC’s vision of being a tech-driven, global, long-term investment firm.

What will you do as an IT Service Management (ITSM) Engineer?

• Support IT Service Management operations, project and enhancement initiatives
• Develop service requests in ITSM platform
• Provide support in implementation of IT service management activities which may include the following areas:Analysis of service requests and enhancement the catalogue items
  User requirement gathering and solution design
  Build or enhance service requests in ITSM platform
  ITSM setup and configuration that adhere to the current ITSM process
  ITSM platform patching, upgrade, and maintenance works
  Work with Automation/Orchestration team to integrate with catalogs, approvals, and workflows
  Maintain and develop technical documentation and standard operational procedures
  Ensure compliance with IT security standards, policies and procedures
  Work closely with various IT Infrastructure and Operations teams to support and troubleshoot problems and issues
  

What makes you a successful candidate?

• Experience with ITSM platform architecture on BMC Helix, or other ITSM platform such as Service Now, Atlassian JIRA Service Management, Freshworks, etc
• Proficiency in programming languages such as JavaScript, Python for use in automation
• Experience in technology delivery – preferably with some experience of delivering in automation and optimization.
• Excellent problem-solving and analysis skills, with the ability to identify and address complex engineering challenges

Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.

Flexibility at GIC
At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

We are an equal opportunity employer
GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please email [email protected] at any point of the application or interview process if adjustments need to be made due to a disability.

Learn more about our Technology Group here:
https://gic.careers/group/technology-group/

To be considered for the role, please submit a formal application through the GIC Careers site at:

https://careers.gic.com.sg/job-invite/16161/