• Maintain, manage and modify all software systems, tools, and applications.
• Identify the areas of improvement to reduce time to delivery avoiding manual errors.
• Support version upgrade for the products and amend the scripts/process as and when required.
• Integrate with SMS/NaaS notification tool.
• Coordinate with developers to build and implement technology solutions.
• Excellent communication skills and problem-solving abilities are essential.
• Provide testing support to meet DITSCAP, DII COE, JTA-A, and DoD standards.
• Knowledge of databases, system security and troubleshooting recommended.
• Prepare required documentation to cover each SDLC stages (e.g. Functional spec, test cases etc).
• Enhance system to deliver Change workflow functionality
• Rollout the solution to all environments across different environments.

about the company

My client is in the oil & energy sector.With more than 20 years history, this is a great brand to join at an exicting time in their development.

about the job

• Drive & deploy lean transformation
• Plan and coordinate the necessary change management actions
• Design , develop and implement kaizen framework
• Manager all Continuous Improvement program
• Identify trends and process variations as part of establishing a continuous improvement monitoring system
• Select and prioritize improvement projects
• Come up with solutions to address productivity and efficiency issues

skills & experience required

• Master / Degree in engineering or equivalent qualification
• Six sigma black belt / master black belt certified
• Min 7 years implementing lean manufacturing & Continuous Improvement
• Exerience in coaching and transforming layout
• Experience in Agile software development and software integration is a plus
• PMP Certified will be a plus

If you are interested in the position , kindly send your CVs in to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job.

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

· Determine and define project scope and objectives

· Predict resources needed to reach objectives and manage resources in an effective and efficient manner

· End-to-end project delivery experience

· Track project costs in order to meet budget

· Engage all stakeholders, develop and manage a detailed project schedule and work plan

· Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress including financials

· Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables

· Utilize industry best practices, techniques, and standards throughout entire project execution

· Monitor progress and make adjustments as needed

· Measure project performance to identify areas for improvement

. Knowledgeable in both Software/ Application and Infrastructure

· Experience in Agile environments and proficiency with Jira and Agile methodologies are necessary for carrying out the responsibilities of a Scrum Master.

· Must be able to work as an individual contributor.

. Good Communication and leadership skill

• Working Days: Tuesday - Sunday
• Working Hours: Tuesday, Wednesday, Thursday, Friday (2.30pm to 9.00pm)
  Saturday (9.00am to 4.30pm) ; Sunday (9.00am to 2.30pm)
• Salary: Basic $2000 - $3100 (
• Punggol Plaza / Seng Kang
• 
  

Responsibilities:

Teaching and impart abacus / mental arithmetic skill from age of 3++ and any other duties assign by the supervisor.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Project contract based (start from 29 Jan, estimated 27 months until project completion)
• Work Location: Changi Naval Base
• Project Office at 33 Maude Rd, #03-01, Singapore 208344 (Lavender area)
• Working days: 5.5 days 8am to 5pm, Alt Sat Full Day
• Salary: $1600 to $3000

Requirements:

• Degree in Construction Facility Management or equivalent, recognized universities under the BCA with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems,
• Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.

Responsibilities:

• Supervise building CCTV & security system.
• Ensure compliance with CCTV Code & Security requirements.
• Conduct daily check on installation works.
• Conduct coordination work with other trades.
• Assure compliance to code of practice.
• Understand of CCTV & security system operation & function.
• Prepare & submit permit to work application.
• Ensure proper documentation is in order.
• Assist operation & construction team on site activities related to Fire & security system.
• Ensure that works carried out are following the Workplace Safety and Health Act.
• Other ad-hoc duties as assigned.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Investigating and resolving production issues related to Oracle Tuxedo middleware platform
• Troubleshooting technical issues reported by customers
• Developing scripts for verifying the correct operation of integrations
• Performing data imports/exports and maintenance of third-party integrations
• Designing and developing distributed applications using Oracle Tuxedo middleware platform
• Writing efficient, scalable, and reliable code in programming languages such as C, C++, Java, or COBOL to implement application logic
• Configuring and managing the Oracle Tuxedo environment, including setting up application servers, managing resources, and optimizing performance
• Collaborating with cross-functional teams, including business analysts, system administrators, and database administrators, to gather requirements, design application architecture, and ensure seamless integration
• Developing and maintaining documentation for applications, including code comments, technical specifications, and system configurations
• Performing unit testing, debugging, and troubleshooting to ensure the applications meet functional and performance requirements
• Conducting performance tuning and optimization of Oracle Tuxedo applications
• Keeping up to date with the latest Oracle Tuxedo platform updates, technologies, and best practices in distributed application development
• Providing technical support and guidance to other team members and stakeholders
• Participating in code reviews and ensuring adherence to coding standards and software development best practices
• Bachelor's degree in Computer Science, Software Engineering, or a related field
• Proven experience in developing distributed applications using Oracle Tuxedo middleware platform
• Strong proficiency in programming languages such as C, C++, Java, or COBOL
• Familiarity with middleware concepts, distributed computing, and service-oriented architecture (SOA)
• Experience in performance tuning and optimization of Oracle Tuxedo applications
• Knowledge of database systems and SQL
• Excellent problem-solving and debugging skills
• Strong communication and teamwork skills
• Ability to work independently and manage multiple priorities in a dynamic, deadline-driven environment

Position:Security Officers (Training Provided)

• Able to commit 4 days work 1 day off, 3 days work 1 day off schedule.
• 12 hours permanent shift (7am-7pm / 7pm-7am)
• Location: Islandwide, Singapore
• Salary Package: $2,650 to $3,500 (Depends on experience)

Job Description:

• Incident Response, Manage Security & Safety Systems
• Prevent unauthorised entry into the premises
• Monitor CCTV
• Patrolling and clocking
• Access control duties

Requirements:

• Secondary education

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

• Investigating and resolving production issues related to Oracle Tuxedo middleware platform
• Troubleshooting technical issues reported by customers
• Developing scripts for verifying the correct operation of integrations
• Performing data imports/exports and maintenance of third-party integrations
• Designing and developing distributed applications using Oracle Tuxedo middleware platform
• Writing efficient, scalable, and reliable code in programming languages such as C, C++, Java, or COBOL to implement application logic
• Configuring and managing the Oracle Tuxedo environment, including setting up application servers, managing resources, and optimizing performance
• Collaborating with cross-functional teams, including business analysts, system administrators, and database administrators, to gather requirements, design application architecture, and ensure seamless integration
• Developing and maintaining documentation for applications, including code comments, technical specifications, and system configurations
• Performing unit testing, debugging, and troubleshooting to ensure the applications meet functional and performance requirements
• Conducting performance tuning and optimization of Oracle Tuxedo applications
• Keeping up to date with the latest Oracle Tuxedo platform updates, technologies, and best practices in distributed application development
• Providing technical support and guidance to other team members and stakeholders
• Participating in code reviews and ensuring adherence to coding standards and software development best practices
• Bachelor's degree in Computer Science, Software Engineering, or a related field
• Proven experience in developing distributed applications using Oracle Tuxedo middleware platform
• Strong proficiency in programming languages such as C, C++, Java, or COBOL
• Familiarity with middleware concepts, distributed computing, and service-oriented architecture (SOA)
• Experience in performance tuning and optimization of Oracle Tuxedo applications
• Knowledge of database systems and SQL
• Excellent problem-solving and debugging skills
• Strong communication and teamwork skills
• Ability to work independently and manage multiple priorities in a dynamic, deadline-driven environment

• Design, implement, test, and deploy end-to-end software solutions in theT&O-MOT-LCS domain with the following key responsibilities
• Work closely and communicate effectively and independently with project managers, business analysts, development leads, test engineers, infrastructure engineers and business users
• Participate in the analysis and requirements gathering phase and help to translate requirements into technical solutions that meet client needs and expectations
• Debug issues, fix bugs, identify bottlenecks, and troubleshoot the application and provide third level support
• Build, package and release software artifacts in an automated way to all environments including production
• Be responsible for the performance, stability, reliability, and security of the application
• Proactively identify efficiency and design improvements to existing systems and processes
• Min 10+ years of technology delivery experience in software development
• Hands on experience in at least one server-side object-oriented programming language
• Experience using source code control systems and branching strategies including with hands on experience branching, merging, and releasing
• Experience with a major relational database system
• Knowledge of data structures, design patterns, architectural styles, and API designs
• Hands-on experience with JAVA (Spring, Springboot) in a Unix/ Linux environment
• Hands-on experience with relational databases, preferably MySQL, NoSQL, MariaDB or SQL Server.
• Knowledge of software best practices, like Test-Driven Development (TDD) and Continuous Integration (CI).
• Knowledge of CI-CD tools such as Bitbucket, Jenkins, Nexus, JIRA, and Confluence.
• A team player with excellent communication and interpersonal skills.
• Experience in data ETL pipelines (including reconciliation and quality tools and techniques) an advantage
• Experience working in agile technology teams
• Ability to adapt to challenges while remaining calm in a constantly changing environment
• Experience in Agile methodologies such as Scrum.

• 5 Days|8 hour Rotating Shift
• Weekday：7am to 3pm or 130pm to 930pm
• Weekend / PH: 715am to 315pm or 1015am to 615pm
• Salary: Basic $3,000 - $4,000
• Address: Clarke Quay

Requirements:

• 1-2 years of experience teaching Pilates Reformer classes
• Possess Pilates Reformer certification
• CPR and First Aid certification would be a bonus

Responsibilities:

• Lead engaging Pilates Reformer group classes and private sessions
• Provide personalized instruction and modifications to ensure safe and effective workouts
• Educate clients on the benefits of Pilates and proper technique
• Maintain a positive, motivating, and supportive environment for all participants
• Stay up to date on the latest Pilates methods, trends, and industry best practices
• Assist with equipment maintenance and studio organization
• Assist with covering Receptionist's role with admin duties

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• 5 Days|8 hour Rotating Shift
• Weekday：7am to 3pm or 130pm to 930pm
• Weekend / PH: 715am to 315pm or 10am to 6pm
• Salary: Basic $3,000 - $4,000
• Address: Clarke Quay

Requirements:

• Minimum of 2 years of experience as a certified Fitness Instructor
• Possess a recognized fitness certification (Kickboxing/EMS certification would be a bonus)
• CPR and First Aid certification would be a bonus

Responsibilities:

• Deliver engaging, high-energy group fitness classes (Kickboxing/EMS) that challenge and inspire participants of all levels
• Provide personalized attention and guidance to members, ensuring they perform exercises safely and effectively
• Stay up-to-date with the latest fitness trends, techniques, and industry best practices
• Motivate and encourage members to push their limits and reach new milestones
• Maintain a positive, supportive, and inclusive environment in the studio
• Collaborate with the wellness team to develop innovative programming and events
• Actively participate in the growth and development of the fitness community
• Assist with equipment maintenance and studio cleanliness

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Singapore Based (Ang Mo Kio)
• Mon - Thurs 8:30am - 6:30pm ; Friday 8:30am - 5:30pm
• Training Provided
• Career Progression Opportunities

Job Description:
The CNC Machinist works under close supervision to carry out structured work while adhering closely to standard work instructions and procedures.

• Interpret types of drawings such as assembly and detail drawings.
• Interpret drawings in different angle projections.
• Interpret drawings presented in sectional views from cutting planes.
• Interpret type of fits and tolerances based on hole basis and shaft basis systems.
• Interpret technical specifications of the component from the drawings such as the material, hardness, critical dimensions, etc.
• Interpret 3D drawings such as geometrical tolerances, symbols and notations.
• Determine dimensions with critical tolerances to take special care for fabrication.
• Access and interpret international drawing conventions and standards.
• Determine job requirements from the blue prints
• Check and ensure correct work material is used.
• Write and verify a CNC part programme.
• Perform tool setting and compensation.
• Operate the CNC milling/ lathe machine to carry out the machining process.
• Check work piece for conformance with specifications.
• Observe safety procedures and adhering to personal safety requirements.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

About Company:
Our client is a distinguished farm-to-table eatery originally hailing from Kyushu, renowned for its mastery of authentic Tonkatsu cuisine. Committed to culinary excellence, their dishes are meticulously prepared using only the freshest, top-quality ingredients.

Job Description:
- Taking reservation, managing seating, taking orders, settling bill, etc.
- Provide high quality of customer service to guests.
- Assist in opening and closing duties.
- Address customer needs, comments, and complaints.
- Ensure items/dishes are well stocked and display cases are attractive and clean.
- Ensure that workstations are set up before the shift commences.
- Maintain cleanliness and housekeeping of the restaurant.
- Strictly abide with health and sanitation regulations
- Other ad-hoc duties assigned by supervisor.

Job Requirements:
- Prior working experience in Japanese Restaurant is an added advantage.
- No experience is welcomed to apply; Training will be provided.
- Able to commit at least 2 days per week.
- Energetic, able to work in a fast-paced environment.
- Great interpersonal and communication skills.
- Passionate in the line of F&B.

Compensation:
- Working Location: Great World, Central
- Working days: Minimum 2 days per week
- Working hours: Open to discuss
- Operation time: 11am - 9:30pm
- Salary: Hourly rate of $11 - $15
- Salary increment based on performance

Responsibilities:

• Responsible for the full spectrum of the HR functions, such as recruitment & selection, pass application, HR date update, training, HR Audit, performance appraisal etc;
• Require to identify and execute effective recruitment strategies & HR initiatives, contribute to staff training & development, etc;
• Assist in preparing of staff organization chat for Tender submission.
• Prepare for the reports that requested by Beijing HQ
• Update and maintain employees' data in the system and personal files.
• Other ad-hoc duties assigned by the management

Requirements:

• Diploma/Bachelor or above degree, in Human Resources, Business, Construction or related majors;
• More than 3 years of experience in a similar role, and experience in construction industry will be a plus;
• Excellent written and spoken skills, communication and negotiation skills
• Good command of both English and Mandarin is a must, with excellent proficiency in written Chinese (In order to liaise with the Chinese speaking associates
• 5 days work week

Job Responsibilities

1. Perform thorough cleaning of corridor lobby and thorough staff bathroom cleaning.
2. Notify the Housekeeping Management or the Engineering Department of any maintenance or repair that needs to be done.
3. Response to guest requests and be able to communicate with them
4. Anticipate guest needs, respond promptly and acknowledge all guests, maintain positive guest relations and ensure guest satisfaction at all times.

Job Requirements

1. Good customer service, communications and interpersonal skills are a must.
2. Ability to work a flexible shift.

JOB SCOPE

• Deliver wonderful shopping experience to shoppers and guests of Marina Bay Sands
• Attend to shoppers’ enquiries and feedback for customer experience improvement
• Perform Mall Marketing redemptions and any other duties assigned
• Attend to Luxury Shoppers (VIP Service training will be provided)
• Enjoy fun and be a proud ambassador of The Shoppes at Marina Bay Sands

JOB REQUIREMENTS

• Seeking good career prospects in Hospitality field
• Keen to work in an exciting and learning environment
• Fresh graduates who wish to pursue a successful career in hospitality field are encouraged to apply
• Have basic knowledge of MS Office (Word and Excel). Able to work on weekends/ public holidays
• Great personality with excellent customer service attitude

Admin Assistant
5 days | Monday – Friday | 9am – 6pm
Basic Salary: $2000 - $2500
Address: Near Paya Lebar MRT / Near Tanjong Pagar MRT

Requirement
• Works proficiently with MS Excel and Word
• Knowledge in Work Passes Application is a plus.

Responsibilities
• Responsible for day-to-day office administrative matters.
• Provide support to the team
• Simple translation documents from English Language to Chinese Language.
• Liaise with our vendors, agency etc.
• Maintain high standard of hygiene and cleanliness of the office.
• Write and edit documents from letters to reports and instructional documents.
• Create and maintain filing systems, both electronic and physical.
• Arrange couriers, order stationery, stock up pantry items, open letter box.
• Assist in any other daily administrative duties to ensure smooth running of the office
operations.
• Any other ad-hoc duties as per assigned.

Interested applicants can send your resume to haylee_lee#thesupremehr.com or #65 8917 5242

PLEASE INCLUDE [notice period, last drawn salary and expected salary] in your resume.
PS: No Charges will be incurred by Candidates for any service rendered.

Lee Hui Ping (Haylee) Reg No: R24123752
The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Singapore Based (Alexandra Point / Fujairah Branch Office - Rotation travel)
• 5 days, 9.30am to 5.30pm
• COC Class 1 or 2 holders with sailing experience on product tankers; 3 to 5 years’ experience ashore as a Technical Superintendent in tanker companies
• Career Progression Opportunities

The company owns and manages a fleet of coastal tankers and barges operating in Singapore, Malaysia and in the South East Asia region. We are seeking for qualified candidates to take up the challenges of Technical Superintendent based in Singapore and on rotation shift in Fujairah.

Responsibilities:

• Maintain vessels to the requirement of Classification Society, Flag state, Port State, Oil majors and state regulations that the vessels are plying.
• Execute planned maintenance system and ensure compliance.
• Approve and monitor repairs, prepare purchase order and works order.
• Prepare dry-docking / repair specifications and monitor work progress.
• Maintain vessel allocated budget and meet operational standard as required by Owners.
• Carry out internal audits, risk assessment, incident investigation and closing out report.
• Attend to all inspections by Class Society, Flag State, Port State, Underwriters and Oil Majors.
• Liaise with Terminal Representative, Charterers, Agents, Operators and Fujairah Freezone Official.
• At the Fujairah branch office, to be the first point of contact for vessel matters.
• Assist Crew Department in coordinating crew matters.

Requirements:

• COC Class 1 or 2 holders with sailing experience on product tankers
• Minimum 3 to 5 years’ experience ashore as a Technical Superintendent in tanker companies
• Experience in handling Foreign going vessel
• Must be willing to travel abroad (Fujairah) on a rotational basis
• Familiar with Oil Majors vetting’s and inspections requirements

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Admin Officer

Working Days & Hours: 5 days | Mon-Fri: 9am to 6pm
Working location: Bartley
Salary: $2300-$2500

Job Responsibilities

• Perform carpark administrative duties.
• Handle client’s enquiries through calls and email.
• Handle client’s invoices in a timely manner.
• Assist in processing and updating client’s data.
• Perform month-end closing duties.
• Any other duties assigned.

Job Requirements

• Diploma in any field
• Relevant Experience

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Mechanical Engineer

• Working hours: 5-days (Mon to Fri) / 8 am to 4.30pm
• Location: Jurong Island (Company transport provided near Jurong
• East MRT)
• Salary Range: $4500 - $5500

Maintenance Engineer (Mechanical) reports to the Senior Technical
Manager and whose responsibilities include:
1. Oversee, manage, and supervise Company’s in-house and external
Contractors for all mechanical maintenance works related to planning
and execution of:
(a) daily maintenance [preventive, corrective, & breakdown
maintenance],
(b) transition maintenance,
(c) turnaround maintenance and
(d) upgrading and improvement related to maintenance
2. Ensure all mechanical maintenance activities are carried out in
accordance to the Company’s HSEQ Standards & Maintenance
Management System, statutory requirements and best industry practices.
3. Establish, continually improve & execute Company’s maintenance
management system in a safe, efficient, and effective way to achieve
highest equipment reliability & availability objective.
4. Update and maintain accurate maintenance records in order to
provide good maintenance history for data analysis and troubleshooting
purposes.
5. Conduct root cause analysis to eliminate equipment/ system defect
and take appropriate preventive/ corrective measures.
6. Optimize & manage mechanical maintenance inventory level of critical & non-critical equipment spare parts.

Requirements:

• Degree in Bachelor of Mechanical Engineering
• Familiar with Static and Rotating equipment
• Minimum 3 years of experience in Chemical Process Plant.

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our Healthcare and Liability unit (HCL) delivers market leading multiline solutions for the

Healthcare industry by customising bespoke client centric propositions.

Following sustained growth, we are seeking a driven and autonomous Senior Underwriter to join us in becoming a market leader in this space.

This role will focus on underwriting new and existing business across our regional portfolio, a book with a broad appetite with the ability to write on company and/or syndicate paper. Including some binders and facilities business, you will analyse, quote and bind Healthcare risks with ready capacity from these lines:

 Medical Malpractice

 Professional Indemnity

 General Liability

 Products Liability

 Employer’s Liability

Outside current delegated authority levels, there is also the opportunity for you to work with the professional lines and liability teams within EIS to grow ad hoc cross class prospects.

This is a tremendous opportunity for a talented individual looking to broaden their skills and knowledge by joining a company that aims to do things differently.

• Position: Operations Manager (Fast Food Chain)
• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

JOB SCOPE

Butler Services offer personalized service with commitment to create unforgettable memories for our Guest at Marina Bay Sands. It provides 24-hour Butler service to our 63 Suites. It is a position that requires attention to detail, self-confidence and multi-task skills as critical qualities in Butler service. The main duties include Butler specific tasks representing other department such as In-room dining and housekeeping into a single position. Butler role also serve as a personal assistant with proficient computer skills, a Concierge who eloquent to offer guest’s preferred products and services. Butler is a one-stop service from simple tasks of proactively seeking assistance for repair to extravagant showcasing of creativity by organizing floral arrangements in the Suites or special celebration. The main duties of the Butler includes preparing the Suites for Arrival, In-stay and Departure; Meet & Greet Guests around the property; satisfying personal preferences and needs. Butler Services perform their duties with utmost purpose to make our VIP Guests happy and create unforgettable memories in most luxurious way.

Job Responsibilities

Accomplish Day to Day Operations

1. Perform VIP Guest meet and greet and farewell process according to the set standard.
2. Up to date of internal promotions and be familiar with in the local community, famous events in town and local offerings. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore. Recommendations can be made to guests to enhance their stay in MBS and Singapore.
3. Be able to escort guests within MBS premises: Hotel Point A to the Suite point B or other locations accordingly
4. Offer Guest additional services to enhance the Butler personalize experience such as, hotel tour, suite rooming, explanation of services, unpacking and packing luggage.
5. Adapt to changes and ensure adherence to organizational operating procedures and service standards.
6. Work closely with relevant departments such as Front Office Groups, Guest Relations, Paiza Services, Housekeeping, Facilities and In-Room Dining and any F&B venue to prepare and execute accordingly for Suite/VIP Guests.
7. Attend to the needs and wants of the guests and ensure that they are fulfilled according to the set Standards and to guest’s satisfaction.
8. Anticipate guest needs, respond promptly, maintain positive guest relations and ensure guest satisfaction at all times.
9. Service and clean all butler suites and rooms as well as provide turndown services.
10. Handle floral set-up as well as daily amenity arrangements for all butler suites and rooms.
11. Review in-house, arriving and departing guest suites and rooms on a daily basis.
12. Be familiar with the set-up and functionality of all equipment in the suites.
13. Take orders for in suite food and beverage, deliver and serve accordingly.
14. Respond to guest requests and answer queries; able to do a quick research if answer is not readily available and professionally according to set standard.
15. Respond to guest requests and liaise with other relevant departments such as Housekeeping, In-Room Dining, Bayfloral etc. in daily operations.
16. Attend to service the suites and other assigned areas as needed, including but not limited to: food & beverage service, restocking product, equipment and supplies.
17. Attend to laundry, dry cleaning, ironing, mending and shoe polishing as needed
18. Run errands for guest as assigned including shopping, entertainment and flight ticket purchase, food purchase, deliveries and packages
19. Pick up and record all pertinent data, guest preferences into guest profile as needed

Perform Service and Operational Excellence

1. Exhibit exceptional customer service at all times to guests and fellow employees
2. Collect and update guest personal information, preferences, practices and interests to ensure accurate guest profile and history is updated on Guest profile in individual folders and Opera system
3. Recommend new ideas to enhance guest experience and revenue generation.
4. Update services and identify potential challenges based on Guest experience

Apply Operational Risks

1. Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
2. Report and document special incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
3. Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
4. Respond emergency situations
5. Respond to guest requirements as long as they are safe, legal and economically sound
6. Able to understand Butler Services Risk assessment forms and assist the Manager on Duty to collect all specific details.
7. Handle luggage/baggage lifting or other related requests such as moving the items or storing.
8. Long period of standing, walking; seating or taking stairs may be required.
9. Move operational equipment or other items may be requested. This includes constant movement with the Butler trolleys, pushing, carrying items. Able to perform under high stress level and able to deal with challenging Guests

Participate Employee Engagement

1. Practice well-mannered and groomed as per company standard at all times
2. Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.
3. Self -Motivate for continuous learning and development

Involve in Documentation, Financial and report management

1. Attend scheduled departmental meetings as required.
2. Review systems and processes for workflow and productivity improvement.
3. Perform administrative duties such as inventory and filing of reports as required based on the assigned duty given within the Butler Team.
4. Observe the usage of supplies to ensure that it’s within budget and minimize wastage.
5. Contribute ideas in support of the company vision, mission, value and guiding principles
6. Actively involve to sustainability programmes to drive organisational green initiatives
7. Perform any other duties and responsibilities as and when assigned by Management

JOB REQUIREMENTS

Education

• Minimum GCE O Level
• Diploma or Bachelor Degree in Hospitality Management from a recognized institution is an advantage

Required Experience

• Minimum 1 year experience in the same capacity
• Good guest relation and problem solving skills
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies

Required Knowledge

• Proficient in the use of Property Management System and all relevant property management systems such as FCS, LIS
• Basic knowledge in Microsoft Office applications
• General knowledge is recommended: F&B; local activities; world culture is an advantage

Skills / Abilities / Presence

• Candidates must have a good command of spoken and written English, and any additional language is an advantage
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be willing to work any day and any shift
• Well-groomed and professional disposition.
• Self-confidence and charisma, able to engage in personal conversation with Guest in a professional manner
• Flexible mind-set and able to share ideas, projects to the team
• Computer skills is advised, able to run reports, create files and other documents
• Clear verbal communication skills

• Singapore Based (Taman Jurong)
• Monday – Friday, 08:00am - 05 :00pm
• Salary: $2,800 - $3,000 + $90 Transport Allowance
• Diploma in Human Resource; 1 year of relevant experience
• Career Progression Opportunities

Responsibilities:

• Process monthly payroll and overtime payments.
• Handle employee work pass applications and cancellations
• Manage the onboarding and offboarding process
• Assist with recruitment activities such as posting job openings, screening resumes, and scheduling interviews.
• Ensure timely tax clearance for employees.
• Manage insurance claims for employees, including medical and accident claims.
• Perform other HR-related tasks or projects as required.
• Issue uniforms to new employees during onboarding and manage uniform inventory.
• Perform general office administrative duties such as filing, organizing, and managing office supplies and stock.

Requirement:

• Minimum Diploma in Human Resource or a related field
• At least 1 year of relevant experience

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Members of Marina Bay Sands Butler Services Team offer contemporary ultra-luxurious butler service with a strong commitment to create unforgettable memories for our very important guests within the Marina Bay Sands.

The new hire will be expertly trained to carry out tasks to highest standards in a dynamic environment to become a one-stop service for the VIP guests within the Hotel. The new hire will learn how to anticipate guests’ needs, acquire an attention to detail, to personalize interactions and applying creativity to craft unforgettable experiences for our guests. The main duties of the Butler include but are not limited to preparing VIP suites and rooms for arrival, be available for in-stay and departure arrangements as well as execute tasks typically carried out by departments such as Front Office, Concierge, In-room Dining, Housekeeping and Customer Service.

Members of the Butler Services team perform their duties with utmost integrity and purpose to delight our VIP guests and create unforgettable memories in ultra-luxurious settings.

JOB SCOPE

1. Supervise Day to Day OperationsAssist to carry out all business operational activities including customer experience, legal and safety matters, adequate manpower coverage, sufficient supplies, functional equipment and first to know of all the up-to-date information for a seamless operation.
   Engage the Team Members to ensure their high competency and commitment to perform their specific job roles.
   Resolve issues pertaining to guest’s negative feedback and manages the complaint efficiently to maximize guest satisfaction.
   Collaborate closely with all internal team and relevant departments to ensure seamless guest experience.
   Assist in monitoring to ensure adherence to organizational operating procedures and service standards are met.
   Assist the execution of enhancement projects and new processes and follow-through with detailed evaluation.
   Supervise the manning to ensure that operation is covered with sufficient manning.
   Conduct regular audits and inspections with detailed report to relevant department.
   
2. Lead Service and Operational Excellence
3. Conduct service audit to ensure Service Quality Standards are met.
4. Innovate new ideas to enhance guest experience and revenue generation.
5. Manage guests experience consistently according to OneMBS purpose, vision, and mission.
6. Be directly involved in any service enhancement or review of service measurement index such as Net Promoter Score (NPS), this includes the action plan and follow through to improve the score.
7. Respond, resolve, and review guest comments, requests, and complaints in a timely and professional manner.
8. Supervise Operational Risk Adverseness
9. Supervise Marina Bay Sands Workplace Safety and Health Policy practices.
10. Ensure that all TMs are complying to all MBS policies and guidelines.
11. Report any work incidents; may include vandalism, fight, fire, abuse, accidents, etc.
12. Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department.
13. Supervise emergency situations.
14. Achieve Employee Engagement
15. Be the mentor to guide TM on their career and personal goals.
16. Establish learning and development plans and opportunities to enhance TM work performance.
17. Ensure that all TMs including self are well groomed as per company standard.
18. Hold regular meetings such as daily briefing to communicate departmental updates and review of operational standards.
19. Create a pleasant working environment that inspires the team and cultivate OneMBS culture.
20. Assist Documentation, Financial and report management
21. Attend scheduled departmental meetings as required.
22. Prepare scheduled reports as stipulated by management.
23. Manage cost control to keep departmental operating expenses within budget includes forecasting to better facilitate manpower and costing allocations.
24. Review systems and processes for workflow and productivity improvement.
25. Lead in supporting Sands Cares and Sustainability programmes.
26. Perform any other duties and responsibilities as and when assigned by Management.

JOB REQUIREMENTS

Education

• Minimum GCE O Level.
• Diploma or bachelor’s degree in hospitality management from a recognized institution is an advantage.

Required Experience

• Minimum 1 year experience in the same or similar capacity.
• Be ready to work on weekend, public holiday, and every shift, including night shift.

Competencies

• Proficient in the use of Property Management System.
• Capable to use Microsoft Office applications and presentation skills.
• Proven leadership skills and ability to operate independently.
• Having a good command of spoken and written English, and any additional language is an advantage.
• Pays attention to details and have strong customer service skills.
• Mature, meticulous, resourceful, organized, and able to work independently.
• A team player and takes initiative to assist other Team Members when required.
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be ready to work every day and every shift.
• Good guest relation and problem-solving skills.
• Good planning and execution skills.