Responsibilities

• Prospect for potential new clients and turn this into increased business

• Meet potential clients by growing, maintaining, and leveraging your network

• Research and build relationships with new clients

• Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives

• Participate in pricing the solution/service

• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion

• Participate and attend functions such as trade exhibitions and conferences, and provide feedback and information on market trends, as well as prospect for new clients

• Organize technology demonstration events to showcase capabilities and engage potential customers

• Present new products and services and enhance existing relationships

• Work with technical staff and other internal colleagues to meet customer needs

• Present and apprise company’s management on sales progress during bi-monthly sales review meeting

Requirements

• Bachelor's degree in Engineering or Business

• At least 3-5 years of sales or marketing experience will be of advantage

• Experience in Defence System will be of advantage

• Good Networking Skills

• Persuasion

• Proposal Writing

• Closing Skills

• Motivation for Sales

• Good Prospecting Skills

• Sales & Biz Orientated

• Identification of Customer Needs and Challenges

• Professionalism

• Microsoft Office (Word, PowerPoint)

• Working location is in Ang Mo Kio

• Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Summary

You will be working with a team of professional engineers to challenge status quo, think different, thrive in ambiguity to meet mission objectives of our customers. You will lead a team of software engineers and work closely with other cross functional teams, Service Delivery Managers and Project Managers to deliver quality satellite ground software systems to our customers.

Job Responsibilities

• Drive the design and architecture of satellite ground control and antenna management software systems.
• Lead software team in implementing design, testing, verification, and validation of all software components.
• Implementation of cybersecurity measures for software applications
• Generate and maintain software development documentation.
• Plan and provide necessary software maintenance, training, and consultancy to users on the deployed software.
• Continuously develop new skills & techniques in software technologies to improve and reduce software development time and effort.
• Participate in the definition and development of future products.
• Collaborate with various stakeholders including customers, and engineering teams across organizations.
• Able to challenge the status quo, think different, thrive in ambiguity, care for team members and being ever curious.

Job Requirements

• Knowledge in Computer Engineering or related field.
• At least 8 years’ experience in mission critical system software development.
• Proficient in developing full stack applications, preferably with C#, JS.
• Experience with database, API design, network architecture, message broker, and cloud technologies.
• Experience with core engineering infrastructure tools such as GIT servers, CI/CD pipelines, Container Technologies.
• Familiar with agile software development lifecycles.
• Good understanding of hardware.
• Able to communicate in English and work in a fluid, innovative environment.
• Singaporean only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Support day-to-day operations.
• Taking care and manage goods receiving and outgoing.
• Proper management of receiving store, data entry, and ensure good housekeeping.
• Assisting and support operational requirements.
• Providing excellent customer service and maintaining relationships with stakeholders.
• Preparing and filing forms and other documents.
• Analyzing all operations and forwarding suggestions for improvement to the Manager.
• Other relevant duties as assigned.

Requirements:

• Diploma and above in Supply Chain, or in a relevant discipline.
• Candidates with prior experience in a similar position would be advantageous
• Excellent communication skills and problem-solving skills.
• Good organizational skills and ability to set priorities, manage time effectively.
• Salary package and position will be commensurate based on experience and skill set.

Work location: 70 Alps Ave, Singapore 498801

Job Overview

We are seeking a highly organized and detail-oriented Vessel Accounts Executive to manage and oversee the financial records of vessel operations. This role requires ensuring the accuracy of financial transactions, timely reporting, and adherence to relevant regulations, supporting operational efficiency and financial compliance.

Key Responsibilities

1) Liaise with vessel captains to ensure that reports, including Portage Bill, Provision, and Slop chest Account, are in order. Maintain a summary record for reference.

2) Coordinate the arrangement of CTM (communications and transmission) connections.

3) Accurately record accounting information into the company's accounting systems, including MYOB and Jot ERP.

4) Prepare and complete detailed vessel reports, ensuring all supporting documentation is provided for audit requirements and processes.

5) Work with purchasing, technical, and operations departments to ensure that committed costs are properly coded and accounted for in the vessel accounts.

6) Ensure the timely preparation and submission of month-end accounts, including Profit & Loss (P&L), balance sheets, and deviation reports. Address any queries from vessel owners regarding these reports.

7) Raise fund requests for vessel owners, oversee receipts, and ensure budgeted OPEX is sent out by the 5th of each month. Follow up with non-OPEX fund requests, including completed reports with superintendent commentary and supporting details.

8) Respond to all relevant emails and inquiries regarding the vessels under your responsibility in a professional and timely manner.

Qualifications

1) Education: Minimum Diploma in Accounting, Finance, or a related field.

2) Experience: 2-3 years of experience in vessel accounting-related work

Attributes

1) Proficiency in accounting software (e.g., MYOB, Jot ERP)

2) Strong MS Excel skills (basic to intermediate level).

3) Attention to detail and strong organizational skills.

4) Excellent communication skills and ability to work under pressure.

5) Meticulous, pro-active and able to work independently

6) Singaporean, PR and Malaysians

7) Able to start work immediately or at short notice

Responsibilities

· Stay at the forefront of emerging technologies and industry trends

· Identify new technologies related to maintenance that can drive innovation and competitive advantage that leads to business impact

· Build and maintain a comprehensive technology roadmap, ensuring that it reflects current needs while anticipating future trends and innovations of business needs

· Ensure that all technology systems comply with industry regulations and standards.

· Serve as a key point of contact for technology-related matters, providing regular updates to senior leadership and other stakeholders on progress, challenges, and opportunities

Requirements

· Bachelor or Masters in Computer Science, Engineering, or a related field (or equivalent work experience)

· 8 years of experience in technology leadership, including roles such as Architect, Technology Officer, Head of Engineering Technical Director, or equivalent

· Experience in Generative AI, Large Language Models or other emerging technologies

· Strong business acumen with the ability to link new technology decisions to company strategy and market opportunities

· Ability to present complex technical concepts to non-technical stakeholders with user stories and relevant business cases

· Working location is in Ang Mo Kio

· Singaporean Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Scope

1) Process claim application
2) Checks for disbursement
3) Exception handling and refunds
4) Attend to escalated enquiries on claims
5) Collation of data / information / statistics for regular reporting
6) Provide administrative support
7) Undertake additional tasks as assigned

Requirements

1) At least Diploma holder
2) 1 to 2 years of working experiences (preferably) in processing claims, disbursement and refund
3) Good interpersonal and communicate skills (oral and written)
4) Must uphold strong code of work ethnics and confidentiality of information
5) Detailed and meticulous
6) Able to work under pressure to meet deadlines
7) Good working knowledge of Microsoft Office, especially in using MS Excel

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

The Job

- Identify & develop guided new job placement and business opportunities by telemarketing, social media marketing and other appropriate means

- Follow up with the client to understand the job and business requirements regarding hiring needs

- Negotiate with the client regarding recruitment terms and conditions

- Search & effectively provide the best candidate using different platforms based on the client's requirement

- Understand the experience of the candidate and manage their expectations

- Build & maintain excellent clients and candidates' relationships

- Ensure that the company's objectives and sales target set are achieved

Requirements:

- At least 'O'/Diploma in Business or in any other field

- Target oriented & sales driven attitude

- Comfortable with commission-based income

- Positive attitude, a strong sense of urgency, self motivated & enjoy challenges

- Keen interest in sales and customer service with a never-say-die attitude

- Good interpersonal skills and communication skills

- Team player and able to work well with all level

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

We're seeking an experienced Business Development Manager to drive growth and expansion in the space and satellite industry. The ideal candidate will identify and capitalize on new business opportunities, build strategic partnerships, and foster relationships with key stakeholders.

Key Responsibilities:

1. Develop and execute business development strategies to expand our presence in the space and satellite market.

2. Identify and pursue new business opportunities, partnerships, and collaborations.

3. Build and maintain relationships with key stakeholders, including satellite operators, space agencies, governments, and industry leaders.

4. Conduct market research and analysis to stay informed on industry trends, competitors, and emerging technologies.

5. Collaborate with cross-functional teams (sales, marketing, product) to develop tailored solutions for customers.

6. Negotiate and close deals, ensuring revenue growth and profitability.

7. Represent the company at industry conferences, trade shows, and networking events.

Requirements:

1. 3 to 5 years of experience in business development, sales, or marketing within the space and satellite industry.

2. Strong network and connections within the industry.

3. Proven track record of successful business development and deal closure.

4. In-depth knowledge of space and satellite technologies, applications, and market trends.

5. Excellent communication, negotiation, and interpersonal skills.

6. Bachelor's degree in Business Administration, Engineering, or a related field.

Preferred Qualifications:

1. MBA or advanced degree.

2. Experience working with government agencies, space agencies, or international organizations.

3. Familiarity with satellite communications, Earth observation, navigation, or space exploration.

4. Certification in business development or sales (e.g., CBDO, CSO).

Skills:

1. Strategic thinking and planning.

2. Business development and sales.

3. Market research and analysis.

4. Partnership development and management.

5. Negotiation and conflict resolution.

6. Public speaking and presentation.

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

1. Job Description:

• Good project planning, coordination, and management of projects to be on schedule, within budget and with acceptable quality in large-scale, SCADA / Control systems for MRT systems in both local and overseas.
• Communicate at all levels with the project/management organization and work with teams within the project to resolve project and interface issues.
• Able to communicate well and manage customer expectations.

1. Job Requirement:

• Degree in Electronics, Electrical, Communications or Computer Engineering with 10 - 15 years’ experience in managing large scale infrastructure projects.
• Good knowledge of standard contractual / commercial terms and conditions for engineering projects.
• Possess relevant SCADA/ Control Systems knowledge.
• Assertive and possess strong leadership qualities.
• Strong project management skills.
• Possess PMP certification will be an added advantage.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621

Job Responsibilities

· Proactively visit existing and new specialist doctors to establish strong relationships and identify new business opportunities

· Acitively generate new business by introducing doctors to the imaging MRI centres, driving referrals and ensure sustained partnerships

· Build relationships with key channel suppliers(insurance companies, GP clinics) to foster long term collaboration and business growth

· Identify and develop B2B and B2C consumer segments to expand the customer base.

· Conduct regular competitive analysis and pricing research to ensure competitiveness

· Develop and execute marketing strategies and campaigns from concept to completion

· Ensure the timely rollout of marketing plans with coordination with different stakeholders

· Build brand awareness through promotional packages and adjust strategies accordingly

· Compile and maintain comprehensive products/services offering lists

Requirements

· At least a diploma in Business or Marketing

· At least 2 years sales experience, preferably in the healthcare or medical industry

· Self motivated with the drive to meet new doctors to the centres

· Result-driven, with proven ability to meet and exceed sales targets

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

· Understand customer demands, challenges, and objectives through assessments, information gathering and Customers, technology/industrial engagements

· Collaboration with sales & business development, product & engineering stakeholders including analyse and selection of appropriate hardware, software, and services to create the winning solution offering to customer and markets

· Developing detailed proposals, presentations, and technical documentation that outline the proposed solutions, including features, benefits, and pricing. Presenting these proposals to customers in a clear and compelling manner

· Preparation and conduct of product and solution exhibitions, demonstrations and proof-of-concept activities to showcase the capabilities and address any technical questions or concerns from customers

· Providing technical expertise and support to business development & sales team throughout the sales cycle, including participating in customer meetings, responding to technical queries, and contributing to the development of sales strategies

· Building and maintaining relationships with technology vendors and partners to stay informed about the latest products, technologies, and industry trends. This includes evaluating new solutions and incorporating them into proposed designs

· Keeping up-to-date with advancements in communication technologies, industry standards, and best practices. Pursuing opportunities to enhance technical skills and knowledge

Requirements

· Degree in Electrical/Electronics/Communications Engineering

• Minimum 5 years’ experience in Communications/Telecommunications/Infosystems Solutions Engineering and Implementations, supporting as a Pre-Sales capacity

· Strong understanding of communications technology

· Able to follow up closely with customers in order to answer to their needs

· Working location is in Jurong East

· Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Position: Clinic Assistant

Responsibilities: • Attend to inbound calls/emails and assist with enquires • Make outbound calls to patients and clinics to facilitate bookings • Co-ordinate with clinics to ensure experience for patients are enhanced • Submit insurance claims • Arrange bookings and help with registrations of patients • Assist with the issuance of tax invoices • Concierge customers from & to directions of X ray/MRT/taxi stand/clinic • Support sales & marketing activities and compile statistics • Assist with other ad-hoc admin duties such as faxing and/or filing • Any other duties as and when assigned by the Management

Requirement: • Minimum GCE "N" or "O" Levels • Speaks fluent English. • Possess good communication and interpersonal skills • Customer service oriented & positive attitude towards learning

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

As a Security Engineer, the portfolio includes responding to intrusion alarm system activation, performing maintenance service, commissioning of alarm systems. Attending to customer request on alarm and card access systems and conducting patrols at night. You are required to work on 12-hr rotating shift.

You should possess at least a Higher Nitec with a high level of energy, good interpersonal communication skills and a valid class 3 license. 1-2 years working experience, those who obtained Enhanced Basic Security certification will be an added advantage.

Monthly gross salary from $2,820 to $3,270 (16 Shifts a month / 12-hr rotating shifts)

Benefits: - AWS, Variable Bonus, Annual Leave, Insurance & Medical, Salary increment, Full CPF Contribution, Overtime Opportunities.

Additional Info

Salary range : $2420- $2520 (Higher Nitec), $2570 -$2670 (non poly diploma), $2670 –

$2870 (poly diploma & degree)

Working hrs : 12-hr rotating shift, 7.30am-7.30pm, 7.30pm-7.30am

Annual Leave : starts with 8 days, additional 1 day each year from 3rd year till max 14 days

(1 day=1.5 days of a normal 5 work week staff)

AWS : 1-mth

Good Performance incentive : $400 (payout every month)

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Scope

-Maintaining accurate and up-to-date records of financial transactions, including

accounts payable and receivable, general ledger entries, and bank reconciliations.

-To prepare invoices for reporting.

-Preparing all Final Disbursement Accounts (FDA) accurately and within deadlines.

-Prepare and arrange 'Cash To Master (CTM)' with vendors.

-Process payment to suppliers and staff reimbursement.

-Prepare monthly AP journals, postings and schedules.

-Any other adhoc tasks as assigned by your immediate supervisor

Skills and Qualifications :

Proficient in Microsoft Excel and D365

Numerical Skills and attention to details

Diploma in

Job Requirements:

· Some practical experience in working with accounts/bookkeeping.

· Diploma or its equivalent

· 1 year of experience in account, experience in a shipping industry would be a distinct advantage/ fresh graduates with a diploma in accounting (or similar) would be welcome too.

· Proficient in Microsoft Office

· Practical experience in Microsoft Business Central preferred

· Ability to work in a team, meticulous and responsible.

Please submit resumes to [email protected] with

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

*Must be able to work night shift or split shift
*Must be able to work extra hours or weekend if needed

• Manning of the School General Office Reception counter and attending to walk-in customers, e.g. contractors, parents, pupils, public, etc.
• Attending to students at sick-bay (including administering basic First Aid) and liasing with school leaders, calling ambulance and liasing with medic staff, Form teachers and parents.
• Attend to contractors when available
• Receiving in-coming mails/goods deliveries and arranging outgoing mails for posting
• Answering of telephone calls.
• Support in the maintenance of the sick bay (e.g. basic cleaning)
• Incharge of stock balance and ordering of office stationery and equipment (eg A3 & A4 papers, markers & reflls, A4 and A5 exam result slips for HOD ICT, Toners, requesting ad-hoc repair and regular servicing of shredders and photocopiers etc)
• Collation of reports and data
• Provide administrative support to teachers
• Assist with school events and activities, when required
• Other administrative functions where required, e.g. Collection of forms, data entry, photo-copying, laminating, covering of duties for the Library Officer, etc.
• Other admin duties as and when assigned by the Supervisors/Administration Manager/School Leaders

Qualification

• Able to communicate well in English
• Minimum GCE ‘N’ Level with pass (C6) in English or equivalent educational qualification
• Applicants should have a minimum of 3 years working experience in Administration. Having previously worked in schools will be an added advantage (but not mandatory)
• Possess good computer skills (able to work with graphics, numbers and details – job scope includes data entry and preparation of Excel spreadsheets, etc.)
• Must be proficient in using MS Office Applications (e.g. MS Word, MS Excel, MS PowerPoint, etc.)
• Able to work with a team of teachers (job scope includes supporting teachers in their administrative work, e.g. collation of forms, surveys, etc.)
• Team-player with a positive attitude and pleasant disposition
• Should be diligent and a fast learner, able to work independently with clear and minimal instructions. Ability to multi-task and meet deadlines set
• Have a keen eye for details
• Personnel must be available to come for an interview when required

RESPONSIBILITY (KPI)

This role reports to Operations Manager and provide day to day leadership presence for a team of outlet personnel (examples: Branch Manager, Supervisor, Consultant, Stylist, Therapist, Customer Service Officer, etc).

• Lead the outlets to achieve assigned KPIs, including

1. Total sales per month per outlet
2. Customer $ per total sales
3. Success rate %
4. Customer $ per new sales
5. Recurring sales $
6. Referral sales $

• Partner with Operations Manager to develop sales strategies and any other operations planning
• Perform personal sales consultation to keep sales skills abreast to contribute to Outlet Sales.
• Ensure outlet’s operation is aligned with SOPs(examples: POS, P&L, Staff Management, etc) through the assigned Outlet’s Branch Manager
• Manage and resolve dispute due to sales related issues in outlets
• Maintain customer satisfaction and manage customer complaints
• Improve sales performance for existing staff performance via providing continuous training and coaching
• Support of continuous staff learning
• Be constructive and productive in feedback
• Collaborate and build strong relationship with other departments/outlets
• Lead the outlet staff in philosophy learning and application to enhance team efficiency
• Any other duties that may be assigned to the Employee from time to time

Requirements:

• Ability to maintain consistency in meeting KPI and/or set goals
• Open mindset in accepting responsibilities and changes
• Ability to lead, inspire/develop interest/ enthusiasm others
• Proficient in Microsoft Office
• Good Data and information analysis skills
• 5 years’ relevant working experience with proven Sales Achievement (>=$80k personal sales performance; >= $250k single outlet sales KPI and/or >=$380k combined outlets’ sales KPI) in similar industries
• Strong communication and interpersonal skills
• Ability to speak and read Chinese to converse with Chinese speaking clients and coworkers
• Sales driven and sales result oriented
• Able to deliver results under pressure and in a dynamic working environment

• Planning and forecasting sales value and volume, annually and monthly
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with stakeholders
• Close tracking and monitoring of trade spend budget
• Establishing and overseeing total key account budgets (sales target and trade spend budget) align with total company’s commercial objectives
• Collect and share market intelligent that will facilitate future company’s growth
• Managing operation as required by business
• Creating promotional plan align with company’s commercial objectives (marketing and trade marketing campaign), including but not limited to secondary display placement
• Review effectiveness of strategy and ROI of promotional activities
• Working with the internal stake holders on activity planning and pricing strategy
• Follow up on business development opportunities, including but not limited to listing of product assortment to relevant clients
• Analysing client data as part of customer relationship management
• Prepare weekly, monthly and yearly sales report
• Flexible working time and work on weekends is required

RESPONSIBILITIES

MONITORING DAILY COMMUNICATIONS AND ANSWERING ANY QUERIES

PREPARING STATUTORY ACCOUNTS

ENSURING PAYMENTS, AMOUNTS AND RECORDS ARE CORRECT

WORKING WITH SPREADSHEETS, SALES AND PURCHASE LEDGERS AND JOURNALS

RECORDING AND FILING CASH TRANSACTIONS

CONTROLLING CREDIT AND CHASING DEOT

INVOICE PROCESSING AND FILING

PROCESSING EXPESEREQUESTS FOR THE ACCOUNTANT TO APPROVE

BANK RECONCILATION

LIASING WITH THIRD PATY PROVIDERS, CLIENTS AND SUPPLIERS

UPDATING AND MAINTAINING PROCEDURAL DOCUMETATION

JOB REQUIREMENT

CANDIDATE MUST POSESS THE RELEVANT ACCOUNTING CERTIFICATIONS.

Job Scope:

- Monitor students’ attendance and progress;

- Coordinate tutors lesson schedule and duty;

- Collect tuition fee and manage disbursement of cash for purchases;

- Handle feedbacks from parents;

- Manage teachers according to Centre’s guidelines;

- Manage centre daily operating;

- Answer parents enquiries;

- Generate lead and sales.

Qualification and requirement:

- Candidate must possess a Diploma and/or above;

- Committed, responsible;

- Has strong communication and interpersonal skills;

- Has working experience in service sector;

- Relevant working experience in managing an education centre is more preferred;

- Fluent in both English and Mandarin.

Pay structure:

Base salary (2200-2800) + Sales Commission

What’s the job?

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As an Executive, you will not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience, in support and partnership with Front Office, Guest Relations and Uniformed Services Teams. You will also create the warm atmosphere that makes our guests feel at home in any location of the hotel.

Your day-to-day

• Be the warm welcome that kicks off a memorable guest experience
• Multi-Faceted Duties - Trained to be able to carry out multiple roles within the hotel such as Front Desk, Club InterContinental and Concierge
• Front Desk – Delivery of efficient check-in and check-out procedures as per Standard Operating Procedures with True Hospitality and genuine interest in our Guests. Handle cash and credit card transactions. Take and manage guest bookings, up-selling opportunities and sharing of experiences to enrich their stay experiences.
• Uniformed Services – Working Better Together with Uniformed Services Team in providing guests with prompt service, professional attention and personal recognition with excellent local knowledge. Provide information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the interest to guests
• Club InterContinental - Assists in delivering the Club InterContinental stay and dining experience with the guidance of Butler & Club InterContinental Manager.
  Working Better Together with Culinary team in ensuring that Club InterContinental dining experiences are delivered as per Brand standards.
• Executing upon key butler responsibilities across all facets of the guest experience; performed with an intuitive and anticipative service sequence with flair.
• Ensures complete resolution of guest feedback and thoroughness in recording of feedback and preferences of all guests.
• Key point of contact for Guests across guest journey (pre arrival, during stay and post departure).
• Supports in all Front Office & F&B relevant department and works closely with all section within the hotel in ensuring a most seamless delivery of all guest experiences across the Hotel.
• Responsible for maintaining inventory levels, maintenance and general upkeep of equipment and operating supplies.
• Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.
• Conducts shift briefings to ensure hotel activities, events and operational requirements are known on the day’s schedule. Attends Group Pre-conference with Operational and Sales Leads, manage group room allocations, handles group arrivals and departures in the absence of Rooms Controller.
• Check, responds/action all emails in a professional and timely manner in the absence of Rooms Controller. Handles IHG Rewards Club and non-members’ room allocation, ensures rooms are assigned according to preferences in the absence of Rooms Controller
• Schedule and regularly conducts routine inspections of area under his/her control and guest rooms prior to arrival.
• Controls and monitors departmental costs on an ongoing basis to ensure performance against Hotel’s rolling forecast and official budget.
• Communicates closely and regularly with Housekeeping Coordinator on room status; Arrange/prepare site inspection rooms for Sales & Marketing on a daily basis and coordinates with Engineering and Housekeeping on PMM (Preventive Maintenance) daily on the blocking and releasing after completion in the absence of Rooms Controller.
• Elevating Guest Experience – Deliver our Loyalty Experience by acknowledging our IHG Reward Club and InterContinental Ambassadors; tailoring our Club InterContinental guests experience in person, emails, or on the phone. Stay one step ahead of guests’ needs – record and act on preferences, handle messages, requests, questions and concerns proactively. Be a trusted contact for all guests.
  Assist Guests with all requests; from accommodation billing to local knowledge, and basic problem handling to take care of their stay
• Driving Results – Supports Department in delivering to departmental targets of upselling revenue and Loyalty enrolment. Delivers genuine guest experiences with True Hospitality.
• Leading Others – Supervises and directs Guest Experience Ambassadors. Reports to Duty Manager and supports other departments at peak periods. Cooperate and communicates with other hotel departments as required.
• Develops, oversees, mentors and coaches all associates and interns functionally.
• Upholding of safety and security of our Guests and Colleagues at the Workplace in line with Hotel’s Emergency Response procedures and security guidelines.

What we need from you

• Strong eye for detail and delivery of service excellence across all operational facets of the guest experience.
• Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
• Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
• Fluency in the local language - extra language skills would be great, but not essential
• Literate and tech-savvy – you will need a good grasp of reading, writing, basic maths and computers
• Advanced Front Office Opera PMS knowledge and upselling skills
• Appreciation for Food & Beverage offerings, and provision of excellent Food & Beverage service standards with food handling certification
• Flexibility – night at times, weekend and holiday shifts are all part of the job
• You will have a tertiary or a diploma qualification. A college or university degree would be a bonus, but not essential
• Experience - You have spent at least two years in a front desk or guest service supervisory position
• Strength - sometimes you will need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling
• May be required to work nights, weekends, and/or holidays.

The Role - Executive Assistant Manager

• Oversee daily operations, planning, and assigning tasks to ensure optimal staffing levels.
• Develop and enhance team performance through coaching, feedback, and setting performance and development goals, while recognizing and rewarding excellence.
• Train team members to ensure compliance with standards and provide them with the necessary tools for efficient work.
• Foster teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Interact with guests and external contacts, including clients, government officials, travel industry representatives, suppliers, competitors, and local community members.
• Ensure the highest level of guest satisfaction through exceptional guest services and amenities.
• Maintain a safe and secure environment for guests, team members, and hotel assets in compliance with hotel policies, procedures, and regulatory requirements.
• Act as a public relations representative to enhance hotel and brand awareness within the local community.
• Encourage team member involvement in community organizations, activities, and businesses.
• Develop and implement action plans to promote environmental consciousness and reduce the hotel’s carbon footprint.
• Perform other duties as assigned and may serve as manager on duty.
• Assist the General Manager in monitoring operational plans to achieve optimum guest satisfaction, sales potential, and profitability.
• Collaborate with the General Manager to recommend capital improvements that enhance the hotel's assets and foster brand loyalty.

Job Requirements

• Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration
• Three years management experience in a high-level operations role or an equivalent combination of education and experience
• Type and level of experience required may vary slightly based on size and complexity of the property
• Must speak local language(s)
• Other languages preferred

What’s the job?

Lead and manage the function of Sales (Corporate, Leisure & Groups) to maximise performance through total revenue generation and achieve budget revenue.

YOUR DAY TO DAY

• Direct Sales team to manage account base to maximise performance across all revenue streams (Corporate, Leisure & Groups)
• Development of sales strategies and action plans to ensure plans are implemented, results are monitored and goals are achieved – launch tactical promotions if required
• Develop solid understanding of numbers to evaluate revenue performance, understand profit contribution to GOP and monitor sales department’s impact on hotel profitability
• Constantly evaluate business potential and opportunities in new geographical markets and across new market segments
• Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan as well as financial plans.
• Monitors competitors’ activities and assists in marketing intelligence
• Builds profile within local market place through attendance at various events and local market place
• Engage with guests and customers within the hotel, at client events, industry gatherings and other social functions
• Foster a positive and productive work environment, builds, motivates, and leads an effective team that delivers results and is highly engaged
• Coaching and mentoring of the Sales team through the development of personal development plans to either improve in their current role or set them up for next role
• Develop and maintain strong relations with stakeholders whose support, cooperation, and services are critical to the success of sales
• Work closely with the leadership team to ensure quality product delivery, design products and concepts to improve the customer experience, and maximise revenue and profit.
• Travel when required to promote the hotel and develop potential business in other markets
• Ensure active management of individual GAPs and personal development plan.
• Other duties as assigned by Director of Sales & Marketing or the management

What we need from you

• Diploma/Degree in Business or Hospitality management or related disciplines
• Minimum 5 years’ sales experience, preferably in luxury hotel or hospitality.
• Strong presentation, commercial and communication skills
• Strong interpersonal skills to develop and foster beneficial relationships
• High level of passion, enthusiasm and drive for result
• High level of common sense and high skill of problem solving and decision making
• In-depth knowledge of sales principles and techniques
• Strategic and tactical thinker - ability to develop strategic sales plans, establish goals and objectives, set performance targets and deliver projects on time
• Keeps abreast of changes and assesses trends in market conditions and consumer buying behaviour to create strategies that drive business opportunities

Job Description

Oversee the daily operations of a spa to ensure it runs smoothly and provides a quality experience for guests.

• Tending to the needs of guests
• Maintaining consistency in standards and performing ongoing training with all staff
• Ensuring guests are provided a relaxing environment
• Performing spa treatments, massages, facials and wellness therapies
• Managing inventory, including beauty, bath and treatment products
• Assigning tasks and coordinating staff and facility schedules
• Ensuring the spa meets hygiene standards and complies with all health and safety regulations
• Communicating with clients and responding to queries to increase loyalty and satisfaction
• Maintaining a client database