About SHOKZ

As the first bone conduction headset manufacturer in China, Shokz pioneered the foray into patented bone conduction technology and has built itself as a world-renowned headphone brand with its signature open-ear design. Utilising numerous patented acoustics and health technologies in areas like bone conduction and other related acoustic technology, Shokz aims to accelerate the development of their True Wireless Stereo (“TWS”) series and their bone-conduction hearing aid product line.

Job Description：

We are dedicated to the research and design of speech and audio physiological signal processing algorithms to dramatically improve the product experience through algorithms. Here, you will work with the most innovative people, keep up with the cutting-edge direction, and do innovative algorithmic research for unique products. You will explore real user needs, research algorithmic prototypes, implement algorithmic solutions, and design algorithmic applications for products.

Job Scope:

1.Responsible for the research of algorithms applied to acoustic devices and hearing aids, such as front-end processing and sound effects, voice enhancement, active noise reduction, auditory scene analysis and other acoustic and audiological algorithms, as well as algorithms for physiological signal processing and analysis, and

action classification and recognition;

2.Responsible for the implementation of the algorithms on the hardware platform to improve the function, performance and reliability of the algorithms;

3.Responsible for the application of algorithms in products to enhance product advantages and user experience.

Job Requirement：

1.Master or PhD, majoring in acoustics, audiology, electrical engineering, electronic information, microelectronics, electronic information engineering, electrical engineering and automation, electronic science and technology, optoelectronic information science and engineering, signal and information processing;

2. Clear logic, good at conjecture, able to quickly track the latest global scientific research results, and inspire innovation;

3. Loving scientific research, committed to the marketization of scientific research results, and gain confidence, fun and profit from it;

4.Experience in signal processing, mathematical modeling competitions, acoustics projects is preferred.

On behalf of our hiring client who is an Original Equipment Maker (OEM), we are looking for a suitable candidate to join them as Product Design Engineer (Electrical).

Responsibilities:

• Provide technical support to the Project team, Installation on problem verification, report and coordinate with Group on job site issues and technical solutions related to electrical design.
• Involving in design interfacing and parts provision among Group of companies.
• Participate in the resolution of design problems related to Error/Trouble investigation, and formulate corrective & preventive measures.
• Provide engineering support to Sales Team for new products.
• Provide Maintenance Works Inquiry/Spare Parts Inquiry/Order Supports.
• Any other ad-hoc matters assigned by the Manager.

Requirement

• Degree/Diploma in Electrical Engineering with at least 2-3 years experience in electrical design work.
• Proficient in Auto CAD & 3D software is essential
• Fresh degree holders are welcome to apply

EA license : 22C0971 | EA Registration : R21101298

Location: East

About SHOKZ

As the first bone conduction headset manufacturer in China, Shokz pioneered the foray into patented bone conduction technology and has built itself as a world-renowned headphone brand with its signature open-ear design. Utilising numerous patented acoustics and health technologies in areas like bone conduction and other related acoustic technology, Shokz aims to accelerate the development of their True Wireless Stereo (“TWS”) series and their bone-conduction hearing aid product line.

Job Description：

The scope of the Hearing Aid Researcher ’ s work covers the entire life cycle of hearing aid innovation, which mainly involves algorithmic research, auditory physiological research, product development and other aspects of the hearing aid. We will provide you with numerous

opportunities and sufficient freedom to be able to participate in the underlying innovation and core breakthroughs of the hearing aid, and together we will promote the rise of the bone-conduction hearing aid!

Job Scope:

1.Use speech signal processing, acoustic device innovation and other weapons to solve hearing compensation, intelligibility improvement, sound quality optimization and other challenges;

2.Become a conqueror for fundamental technology, algorithm architect, and even industry standard setter;

3.Collaborate with multi-disciplinary teams to explore the frontiers of cross-disciplines.

Job Requirement:

1. Master(by reseach) or PhD, majoring in Computer and Information Engineering, Acoustics, Audiology or Biomedical Engineering, Electronics and Automation, Artificial Intelligence;

2. Experience in speech signal processing, embedded, audiology related projects and topics is preferred;

3. A sense of mission and responsibility to improve the quality of life of the hearing impaired;

4. Excellent scientific research ability, focused and curious, with strong self-driven and learning

ability, able to quickly familiarize and master new fields, and pursue excellence and creativity.

RESPONSIBILITIES

• Maintaining a full set of accounts with banks, payables, joint ventures, properties, projects and consolidated financial reporting.
• Liaise with bankers, auditors, tax agents, corporate secretary and other external parties
• Monitoring budget, cash flow, foreign exchange and projections.
• Prepare monthly and annual financial statements of the companies in the Family Office including management reporting.
• Maintain filing and record keeping of manual and electronic documents which should be efficient, intuitive, logical, secure, and user friendly.
• Implementing and maintaining standard procedures / administrative processes.
• Liaise with service providers on office administrative and/or maintenance matters.
• Perform other ad-hoc duties assigned by the Family Office management.

JOB REQUIREMENTS

• Diploma in Accountancy or professional accounting qualification, with working knowledge of Singapore FRS / IFRS standards.
• Minimum 2 Year(s) of working experience in the related field is required, preferably having exposure to a wide range of global investment activities.
• Must be proficient in Microsoft Office Word and Excel.
• Be meticulous and organised and a very high attention to detail.
• Possess strong work ethic.
• Able to work well under pressure.
• Ability to maintain confidentiality and act with discretion.
• Ability to start at short notice is preferred.

Responsibilities

• Undertake detailed design in Building Structures
• Execution of projects and liaison with the Client, Client’s Consultants, Contractors, and authorities to provide technical support for design
• Checker to obtain approval of design and drawings
• Prepare design report & attend meeting to resolve technical issue

Requirements

• Degree in Civil and Structural Engineering or its equivalent that is recognized by the Professional Engineers Board of Singapore
• Well versed with local authority codes and regulations
• Minimum 4 years of relevant building structure with civil experience
• Involve in large scale building (HDB/ Condominium/ Commercial) structural design project
• Good exposure in the analysis and design of PPVC, Precast and concrete structures, steel structures
• Good knowledge of the various engineering design software and analytical tools
• Applicant who has lesser experience will consider for Engineer role

Responsibilities

• Support and provide mechanical engineering design
• Handle design works and/or project management relevant to ACMV, Fire Protection, Sanitary and Plumbing.
• Supervise and coach a team of engineers in mechanical services for the project from concept stage, design development, contract documentation, authority submissions, site administration to project completion
• Act as either Project Manager or Team Leader in projects.
• Act as mentor to new employees.
• Provide technical assistance to engineers.
• Advise engineers on the project administration and contractual issues.
• Conduct technical discussion on common design problems with engineers

Requirements

• Recognised Degree in Mechanical Engineering with PEB Singapore
• Candidate must have min 6 years of relevant working experience in design engineering of ACMV / HVAC, Fire Protection and Plumbing services with Engineering Consultancies in Singapore
• Proven track record of working across organization boundaries to define requirements, solve complex problems and drive programs to successful completion
• Good understanding of Singapore Code of Practice and local authority submission process (LTA / PUB / BCA)
• BIM and CAD capabilities (REVIT / Microstation / Autocad) will be added advantage

Job Descriptions:

· Ensuring clean, safe and well-organized shop.

· Setting up work stations, and ensuring cleanliness and tidiness throughout shift.

· Assisting with keeping linens clean and tidy, and replacing them between sessions.

· Sterilizing equipment.

· Consulting with clients to identify appropriate massage services.

· Providing massage services listed in brochure.

· Maintaining records and filing documentation.

· Complying with all applicable standards, rules and regulations.

Working Location:

· North Bridge Rd, Singapore 198736 (MRT” Lavender, Jalan Besar, Nicoll Highway, Bencoolen)

Working Hour:

· 6 days work week, 10 - 12 hours

Salary:

· To be discussed during interview

Requirements:

· Able to work on public holidays

· Able to work 6 days a week

· Able to work and stand for long hours

· Cannot reject assigned clients / jobs

· Proficient knowledge of foot reflexology, Tui Na massage, body oil massage, sports and/or deep tissue massage.

· Decent communication skills, both verbal and written.

· Excellent people skills.

· Well-groomed, professional appearance.

· Comfortable with performing massages on diverse clients.

Roles & Responsibilities

• Performing different types of massages, beauty treatments, and wellness therapies.
• Communicating with guests during massages to adjust massage techniques as required.
• Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.
• Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.
• Ensuring that the spa is adequately stocked with spa supplies and reporting shortages to the supervisor.

Requirements

• Effective communication skills.
• Proven experience working as a spa therapist.
• Able to work on weekends / public holidays

Responsibilities:

Understand and analyze testing requirements to prepare test plan and test scripts.

pdate and produce automation test script according to the business requirements.

Perform test execution, capturing and analyzing test results and work with respective teams to resolve the open defect etc.

Prepare the document and produce daily activities report.

Provides guidance and be hands-on to testing activities.

Coordinate and liaise with relevant parties for project related items.

Maintain appropriate security controls for documents.

Requirements:

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Master's Degree, Computer Science/Information Technology or equivalent.

At least 1 year of experience in Software Automation Testing.

Required skills: Selenium, TOSCA or any other Automation Testing Tools with relevant scripting language.

Proficient in MS Excel, Word and PowerPoint.

Proficient in Java and JavaScript.

Fresh Graduates are welcomed to apply.

By submitting your curriculum vitae or personal data to us in connection with your job application, you are deemed to have given your consent to GienTech Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data in accordance with the Personal Data Protection Act (“PDPA”). If you wish to withdraw your consent, please drop us an email to let us know.

Job Description

1. Manage the performance of assigned countries by leading implementation of optimal in-country activation with Distributors to deliver on expected sales and profitability/cost targets for each country.

2. Conduct regular in-country business reviews, monitor current and planned activities to accurately track, forecast and report the performance by country in order to support achievement of set targets or initiate changes needed to meet expectations.

3. Work closely with direct Supervisor, Regional Marketing, Operations and Finance teams to plan and implement in-country activation plans with excellence, including new product launches, product and sales training, and execution of marketing programs.

4. Lead Distributors to prepare joint annual business plans per country with clear focus on key customers and in-market opportunities, in alignment with SciMed regional strategies and objectives.

5. Ensure all business fundamentals e.g. product registrations, customers’ certificates requirements, sales forecasts, orders handling etc. are in place at a country level and coordinate any activities with internal teams and distributors to secure optimal functionality of in-country commercial operations.

6. Identify and develop new or existing business opportunities e.g. new distributors, new representations, market segments, potential customers to expand operations; act as local expert to support development and implementation of PHCbi and SciMed global and regional initiatives at a country level

7. Manage the assigned budgets per country by tracking and evaluating the impact of investment in each market, re-prioritizing funding to best support performance and meet financial commitments.

8. Act and lead the Distributors to conduct the overall commercial activities at a country level in full compliance with the local legislation and SciMed business practices and policies.

9. Lead and coordinate review and update of Distributor Agreements and Price Annexes on an annual basis for all markets.

10. Supervise Asst. GM for the compilation of Distributor monthly reports including Inventory reports, market updates, competitor updates and organizing and conducting regular business reviews.

11. CGT Growth: Strategize and implement CGT go-to-market plans in APAC.

12. Projects: Lead strategic growth projects such as "Make in India”, "GEM”, and new brand representations in export markets.

13. Take on additional duties and responsibilities as assigned by the Managing Director in order to support development and implementation of initiatives at a country or regional level.

Qualifications

1. University degree, preferable in business, finance or science

2. Possess 15+ years of professional experience of experience in Sales and Marketing

3. 10 years of work experience in a relevant industry sector (Medical Devices, Pharma, Healthcare, Diagnostics).

4. 5+ years’ experience in managing distributors in APAC markets.

5. Experience in working with and leading sales and marketing country teams, with strong people management capabilities.

6. Strong interpersonal, negotiation, management and influential skills to guide, provides insights to the key stakeholders and wider commercial team.

7. Excellent strategic orientation and business sense, proven track record in driving and achieving results. Possesses solid financial acumen and business judgment capabilities

8. Requires this candidate to have effective communication, influencing and interpersonal skills.

9. Flexible, able to work in dynamic environment and across cultures.

10. Experience in managing people without reporting line authority

11. Experience in working in an international role, at a global or regional level

12. Comprehensive knowledge of the Microsoft Office products and being able to use them effectively e.g. Word, Excel, PowerPoint.

13. Language skills: Fluent in English, and at least one other language

14. Able and willing to travel.

Role Overview: The Tokenization Product Manager will play a pivotal role in leading and driving the development and execution of OSL's tokenization products, specifically within the context of Project Ensemble. You will be responsible for overseeing the tokenization of securities for fund issuers, working closely with cross-functional teams, fund administrators, and clients. This role focuses on the creation of tokenized securities, including money market funds, and managing the product lifecycle from concept to execution. Additionally, the Tokenization Product Manager will contribute to the development of OSL's RWA platform, supporting global fund issuers to distribute their RWAs in Hong Kong to OSL's clients.

Key Responsibilities:

• Lead the product strategy and roadmap for tokenization offerings, specifically focusing on money market funds and real-world asset (RWA) tokenization.
• Develop and execute end-to-end product strategies to support Project Ensemble, including the creation, issuance, and distribution of tokenized securities.
• Ensure alignment of product goals with OSL's broader strategic objectives, particularly in terms of regulatory compliance and market demand.
• Act as the primary point of contact for all product development related to tokenization, including working with fund issuers and administrators to facilitate the tokenization of assets.
• Oversee the technical and functional design of tokenized securities, working closely with blockchain developers, engineers, legal teams, and external stakeholders to ensure seamless tokenization processes.
• Manage the lifecycle of tokenization products, from initial concept and design through to launch, optimization, and scaling.
• Work directly with institutional clients, fund issuers, and fund administrators to understand their needs and ensure tokenization solutions meet their specific requirements.
• Serve as a subject matter expert on tokenization, educating and advising clients on the benefits, risks, and implementation of tokenized securities and RWA distribution.
• Collaborate with the OSL distribution team to drive adoption of tokenized products, ensuring effective communication and support throughout the client onboarding and product rollout process.
• Contribute to the development and ongoing enhancement of OSL's RWA platform to support the distribution of tokenized RWAs to clients in Hong Kong.
• Collaborate with global fund issuers and OSL's clients to ensure the platform meets regulatory and operational requirements, including cross-border distribution of tokenized assets.

• Min 5+ years of experience in product management, with a strong focus on blockchain, tokenization, digital assets, or financial products.
• Proven experience in managing tokenization projects or digital securities products, particularly in the context of real-world assets (RWAs).
• Knowledge of financial products such as money market funds, asset-backed securities, or other traditional financial instruments is preferred.
• Deep understanding of blockchain technology, smart contracts, token economics, and the tokenization process.
• Familiarity with global financial markets and regulations, particularly in Hong Kong, Singapore and other major jurisdictions.

• Work in a fully regulated exchange, offering enhanced legal protection and stability in an industry that is rapidly evolving.

• Be part of a well-recognized, licensed platform, boosting your credibility and professional reputation in the crypto and financial industries.
• Opportunity to grow within a fast-paced, high-growth environment with significant career advancement prospects.

The Ecommerce Logistics & Operations Manager is responsible for overseeing the operational aspects of the ecommerce business, including logistics, warehouse management, order fulfilment, and inventory control.

This individual will ensure that all processes run smoothly and efficiently, particularly during peak periods, while maintaining a high level of customer satisfaction.

YOUR NEW JOB

• Manage all logistics & warehouse operations - ensuring the timely receipt of incoming shipments.
• Oversee the order fulfilment process (including packing & dispatching) - to ensure timely &accurate deliveries.
• Hire, train, and manage temp/part-time packer staff during peak periods - ensuring operational efficiency.
• Manage inventory levels - working closely with the warehouse team to monitor product availability to avoid stockouts and overstock.
• Develop & implement standard operating procedures (SOPs) - for warehouse & logistics operations.
• Ensure compliance with health & safety regulations in the warehouse & fulfilment centers.
• Establish & maintain strong relationships with shipping & logistics partners - to ensure cost-effective & efficient order processing.
• Collaborate closely with the Customer Service team - to address order-related issues & ensure smooth customer experiences.
• Troubleshoot and resolve operational issues - quickly and effectively, ensuring minimal disruption to Ecommerce processes.
• Track and report key performance metrics - related to logistics, warehouse management, and order fulfilment.
• Collaborate with internal stakeholders - to continuously improve the Ecommerce operational workflow.

WHAT IS NEEDED FROM YOU

• Minimum 4 years of proven experience in Ecommerce operations, logistics, & warehouse management
• Experience managing teams, particularly during peak operational periods
• Knowledge of inventory management systems and fulfilment technologies
• Experience working with third-party logistics providers and shipping partners
• Able to lift bulky cartons up to 5kg and capable of standing for extended period of time
• Strong organizational and problem-solving skills
• Ability to multitask and prioritize in a fast-paced environment.
• Excellent communication & interpersonal skills

WHAT WILL MAKE YOU STAND OUT

• Hands-on experience with Ecommerce platforms (e.g., Shopify)
• Experience working in the Leathercraft, Leather goods or Fashion industry
• Worked in fast moving SME

Role Overview

The Integrated Campaign Executive supports the planning, execution, and optimisation of integrated marketing campaigns across multiple platforms. This role involves assisting in the creation of digital media strategies, monitoring campaign performance, and managing social media accounts. The ideal candidate is detail-oriented, creative, and capable of managing multiple tasks while ensuring campaigns align with business objectives and deliver measurable results.

Primary Responsibilities

Campaign Management

• Assist in developing integrated campaign strategies that align with business objectives and target audience insights.
• Support the execution of digital media campaigns across platforms such as Google Ads, Facebook Ads Manager, LinkedIn, Instagram, and TikTok.
• Coordinate campaign setups, including budget allocation, audience targeting, and ad creative uploads.
• Implement tracking tools such as UTM parameters and third-party software to measure campaign performance accurately.

Campaign Monitoring and Optimisation

• Monitor live campaigns to ensure delivery and alignment with KPIs such as CTR, CPA, and ROI.
• Identify performance issues and recommend adjustments to improve results.
• Assist in optimising campaigns by refining targeting, bidding, and creative elements.
• Support A/B testing efforts to improve ad copy, visuals, and audience engagement.

Reporting and Analysis

• Prepare detailed reports on campaign performance, highlighting key metrics and actionable insights.Assist in creating dashboards for stakeholders to track campaign success in real time.
• Conduct post-campaign analyses to identify areas for improvement.

Social Media Management

• Support the management of social media accounts, ensuring consistent branding and messaging.
• Assist in developing and scheduling social media content to enhance audience engagement and growth.
• Monitor and respond to audience interactions to foster positive relationships.
• Analyse social media performance metrics and provide insights to inform future strategies.

Collaboration and Communication

• Work closely with the creative team to ensure campaign messaging and visuals meet objectives.
• Coordinate with the analytics team to validate data accuracy and derive actionable insights.
• Support external agency or vendor relationships to execute campaign initiatives.

Key Skills and Competencies

• Basic knowledge of digital advertising platforms, including Google Ads, Meta Ads Manager, and LinkedIn Campaign Manager.
• Strong analytical skills with the ability to interpret data and improve campaign performance.
• Familiarity with tools such as Google Analytics, Excel, and social media management platforms.
• Creative and detail-oriented, with the ability to manage multiple tasks effectively.
• Strong communication skills for presenting insights and collaborating with stakeholders.
• Understanding of social media platforms and their role in integrated marketing strategies.

Qualifications

• A diploma or bachelor’s degree in Marketing, Communications, Business, or a related field.
• 1–2 years of experience in a digital marketing or campaign management role is preferred.
• Familiarity with SEO, SEM, and social media management tools is advantageous.
• Certification in Google Ads, Meta Blueprint, or equivalent is a plus.

Job Responsibilities.

• Electrical design for Industrial Automation Systems
• Discuss project specification with sale department, internal design team and customer.
• Ensures project specification is sufficient for electrical design work.
• Ensure the drawing, software and manual are done and issue to the customer
• Support sales department in design concept and costing for new enquiries

Job Requirements

• Diploma/Degree in Electrical & Electronics Engineering or equivalent
• Design experience in similar capacity, preferably in Industrial Automation Systems and Robotic Systems added advantage
• Candidates without relevant experience will be considered for junior engineer role
• Occasional travel maybe required
• Able to work under tight schedule and minimal supervision
• CAD knowledge such as solid edge, Auto CAD, Inventor

We regret that only shortlisted candidates will be notified.

Job Description

• Takes the lead in identifying quality improvements and establish objectives to implement them
• Develop PLC programming for Industrial Automation systems
• Work with Sales team on conceptual design
• Conduct program debugging and test run
• Update project schedule for programming, debugging, test run and installation
• Lead software design contractors on design, test run and installation
• Discuss and solve complex software related problems with customers and contractors

Job Requirement

• Diploma/Degree in Electrical Engineering or equivalent
• Positive work attitude, willing to put in extra effort during peak period
• Strong communications skills
• Design experience in similar capacity, preferably in industrial Automation and Robotic Systems added advantage
• Working knowledge of PLC & PC Programming Languages
• Able to work under tight schedule and under minimal supervision

We regret that only shortlisted candidates will be notified.

Job Description

• Attend to customer enquiry on Industrial Automation products
• Work with design team on conceptual design
• Prepare periodical sales report
• Project management support for the entire project cycle
• Work with marketing team to explore new business opportunities

Job Requirement

• Diploma/Degree in any Engineering discipline
• Positive work attitude, willing to put in extra effort during peak period
• Strong communications skills
• Exposed to Project Management, Industrial Automation and/or Robotic Systems
• Working knowledge of Auto CAD

We regret that only shortlisted candidates will be notified.

Location : Singapore

Reports to : Director, Customer Innovation, Texture & Healthful Solutions Asia Pacific

Direct reports : Yes

Workplace type : Hybrid

This Application Lead is responsible for providing technical leadership in food applications to support key strategies for growth in Asia Pacific.

Core Responsibilities:

• Product Innovation – Develop technical strategy and maintain high level of scientific discipline. Manage application projects that have significant business impact. Develop innovation pipeline.
• Technical Support – Provide in-depth technical solutions in ingredient, formulation, processing. Conduct seminar and technical training for go-to-market teams and customers.
• Capability Build & People Management – Develop capability roadmap. Lead and coach technical team.
• Technology – Keep up to date on information on food trends and technology.

Qualified candidates will have:

• Minimum a Bachelor’s degree in Food Science, Food Technology or science-related field.
• Minimum 10 years’ experience in innovation / R&D food industry.
• At least 5 years’ experience working in food manufacturing environment.
• Good track records of successful product launches
• In-depth technical knowledge and hands-on skills
• Good people management skills
• Ability to travel within the region

We are a cybersecurity startup based in Singapore, dedicated to building cutting-edge solutions that redefine browser security and protect enterprises from evolving threats. Our team is passionate about innovation and delivering secure, user-friendly products to our clients.

Role Overview:
We are seeking a Software QA Manager to lead our quality assurance efforts. The ideal candidate will have extensive experience in both manual and automation testing, a track record of managing small testing teams, and the ability to establish and uphold software testing standards. You will play a critical role in ensuring our browser extension product meets the highest levels of performance, security, and usability.

Key Responsibilities:

• Design, implement, and manage comprehensive testing strategies (manual and automated).
• Create detailed test cases and oversee their execution.
• Lead and mentor a small team of QA engineers, ensuring continuous improvement and high performance.
• Establish and enforce software testing standards and best practices across the organization.
• Conduct user-centric testing to ensure optimal functionality and usability of the browser extension product.
• Collaborate closely with engineering, product, and customer success teams to address testing requirements and resolve issues.
• Analyze testing results and provide actionable insights to enhance product quality.

Requirements:

• Extensive experience in software quality assurance, with a strong background in manual and automation testing.
• Proven experience managing or mentoring QA teams.
• Familiarity with testing tools and frameworks for web and browser-based applications.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Prior experience in cybersecurity or testing browser extensions is a plus.

Operate Prime Mover from point to point within Pasir Panjang Terminal

Requirements:

- Minimum PSLE

- Training provided for untrained applicants.

Benefits :

- Permanent Full-time Position

- Attractive Salary Package & CPF

- Comprehensive training with allowance.

- Career Growth Opportunities

Description:

- Berthing & un-berthing vessels

- Container lashing/un-lashing operations on-board vessels

- Coning & de-coning operations

Requirements:

- Must be able to work at height

- Minimum educational requirement of PSLE

- No experience required. Training will be provided.

Benefits :

- Permanent Full-time Position

- Attractive Salary Package & CPF

- Comprehensive training with allowance.

- Career Growth Opportunities

Client Care Specialists manage customer queries and concerns for our e-commerce direct-to-consumer (DTC) business.

In this role, you will handle customer inquiries, process orders and modifications, & escalate issues across various communication channels. Success in this role requires maintaining composure under pressure and proficiency with computer systems.

YOUR NEW JOB

• Act as the first line of contact in addressing clients’ queries and needs; proactively solve issues while delivering a differentiated experience at every touchpoint and ensuring service standards are observed.
• Engage clients and build long-term relationships by going the extra mile, keeping in mind clients’ satisfaction as a core service value.
• Demonstrate sound understanding and knowledge of other products and services to be able to address general queries.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Respond promptly to customer inquiries through various channels.
• Acknowledge and resolve customer concerns efficiently.
• Process orders, forms, applications, and requests accurately and promptly.
• Keep detailed records of customer interactions, transactions, comments, and concerns.
• Communicate and coordinate with colleagues to resolve issues.
• Ensure customer satisfaction and provide professional customer support.
• Provide feedback on the efficiency of the customer service process.
• Assist in managing and training junior customer service representatives as needed.
• Contribute to data entry, order processing, problem-solving, inventory analysis, and customer correspondence.

WHAT IS NEEDED FROM YOU

• Minimum of 3 years of experience in customer service.
• Proven client care experience.
• Demonstrated ability to proactively address clients’ needs and resolve issues.
• Proficiency in using Airtable & Microsoft Office
• Fluency in English, written & verbal.
• Excellent interpersonal and communication skills; ability to engage customers and build strong relationships internally and externally.
• Demonstrates maturity, logical thinking, and critical decision-making.

WHAT WILL MAKE YOU STAND OUT

• Customer service experience in fashion or luxury retail
• Worked in fast moving SME
• Bachelor’s degree or equivalent
• Self-driven with a flexible mindset.
• Positive attitude, empathy, and resilience when addressing clients’ queries and needs.
• Possesses a ‘growth mindset’ and is self-motivated; willingness to reflect and embrace continuous self-improvement and development.

About SHOKZ

As the first bone conduction headset manufacturer in China, Shokz pioneered the foray into patented bone conduction technology and has built itself as a world-renowned headphone brand with its signature open-ear design. Utilising numerous patented acoustics and health technologies, Shokz aims to accelerate the development of their True Wireless Stereo (“TWS”) series, their bone-conduction hearing aid and health product line.

Job Description：

Here, we explore the art of interaction between circuits and human body together. From the collection, processing to transmission of physiological signals, we listen to the body‘s whispers; from the design of status monitoring modules to the analysis of human body composition and signal quality, we objectively record the changes. We are the front-end of signal processing, the foundation of function realization, and the determinant of product ceiling!

Job Scope：

1.Understand systematic knowledge training and advanced training projects.

2.Handle physiological signal processing, including chip selection and architecture design, gain and filtering scheme design, embedded development, board making, and testing.

3.Design multi-circuit functional modules and establish the connection between the designed signals and the human body.

Job Requirement:

1.Bachelor's degree or above, majoring in electronic engineering, microelectronics, automation control, electronic information, mechanical engineering, physics, etc., or having project experience in electronics, sensors, etc., with excellent academic performance and solid professional basic knowledge.

2.Skilled in using electronic design software, with a good foundation in analog and digital electronics.

3.Focused, with a curiosity to explore the nature of things and a pursuit of technological excellence.

4.Clear-minded, good at problem-solving, able to quickly track the world's latest scientific research results, and capable of stimulating innovation.

5.Candidates who have participated in electronic design competitions and won awards, and have experience in electronic or sensor-related projects are preferred.

Duties & Responsibilities :

• Follow job orders given by controller and handle daily container delivery and collection timely, accurately with care and safety
• Report / communicate to controller on job challenges immediately
• Check container external conditions and tally it’s number to ensure all container taken in hand are in good order and conditions
• Return all signed Delivery Order to controller
• Perform container clearance to and from PSA / Air cargo complex
• Any other duties as and when assigned

Expectation:

• Minimum primary level or equivalent
• Valid class 4 or 5 license
• Minimum 1 year relevant experience in similar industry
• Positive working attitude, team work
• Full Time job
• Full CPF contribution
• Immediate position

Job Description:

• Responsible for supporting yield improvement, driving, and managing the continuous yield and quality improvement for various devices.
• Responsible for having close interaction with Product Test Engineering team and communicate technical product status to management.
• Responsible for following up with Foundries and test subcontractors to resolve low yield/reliability issues.
• Responsible for monitoring of parameter test and wafer sorting yield with in-depth analysis using various statistical data analysis tools and understand on semiconductor process knowledge, e.g., inline d0, ET, CPK etc.
• Develops failure analysis methodologies as required for assigned projects to enable rapid problem solving with support of internal and external parties.

Requirements:

• Degree/Master’s in Electrical Engineering, Microelectronics or related discipline.
• Strong analytical problem-solving skills.
• Capability of mass data analysis.
• Min 2 years of experience in Product Engineering.
• Salary package will be offered based on working experience.

Overview:

We are seeking a visionary leader to head our PayFi business unit, backed by a $30M investment to drive innovation in crypto payments. This role will oversee our stablecoin project and expand into new crypto payment solutions, leveraging our regulated exchange status and direct access to banking rails.

The ideal candidate will have extensive leadership experience in payment companies, deep knowledge of the payment landscape, and expertise in crypto payments. Candidates with experience in leading cross-border payment businesses will be highly regarded too.

Key Responsibilities:

• Define and execute the strategic vision for the PayFi business, including stablecoin initiatives and crypto payment solutions.
• Leverage the company’s unique positioning to create innovative, compliant crypto payment products.
• Build and lead a high-performing team to scale the business unit.
• Stay ahead of industry trends, regulatory developments, and crypto innovations.
• Collaborate with internal and external stakeholders to drive adoption and growth.

Requirements:

• Extensive leadership experience in payment companies with a proven track record of scaling businesses.
• Deep understanding of payment systems, cross-border payments, and crypto payment solutions.
• Strong strategic thinking and execution capabilities in fast-paced environments.
• Familiarity with regulatory environments in payments and crypto.
• Proficiency in English; Mandarin is a plus.

Preferred Background:

• Leaders from top payment companies, particularly those with cross-border payment expertise.
• Experts in crypto payments who can bridge traditional finance and blockchain innovation.

About OSL

Backed by Asia’s leading public fintech and digital asset company, OSL Group (863.HK), formerly known as BC Technology Group, OSL is the world’s first SFC-licensed and insured digital asset platform. Founded in 2018, OSL has an established history in the sector and is recognised by many as the leader in providing comprehensive regulated and licensed digital asset solutions. OSL offers custody, omnibus, tokenisation and wealth management services, which deliver institutional clients in addition to professional and retail investors access to the best-in-class digital asset platform, along with a fully regulated liquidity pool. OSL’s secured and insured hot and cold wallet infrastructure also ensures the safekeeping of digital assets with timely transaction settlements. As the digital asset industry continues to evolve, so does OSL. OSL’s simple and tailored approach compliantly navigates international clients through the evolving digital assets environment.