Vita Coco, the pioneer in coconut water and the #1 selling coconut water in the US, is a passionate, fun-loving brand in one of beverage’s fastest growing and most profitable segments. Beyond its impressive hydration and functional benefits, Vita Coco has built a real following in popular culture with celebrities, professional athletes, top-selling musicians, and many more. This is where you say SIGN ME UP. But we say, slow down cowboy, read the rest.

In a Nutshell, we’re looking for…

An Operations Engineer with liquid processing experience in the F&B sector, who will be responsible for providing operations support to strategic co-manufacturing partners and who will collaborate closely to implement innovative and continuous improvement initiatives. This role, based out of Singapore, will entail about 50% travel, primarily within the APAC region.

ESSENTIAL FUNCTIONS

Project Management

• Lead projects involving new plant installations and continuous improvement.
• Manage overall project timelines and coordinate with the different stakeholders to ensure on-time delivery of projects
• Work closely with co-manufacturing partners to provide technical support during entire project phase

Operations Support

• Provide Technical Support to ensure Quality, Productivity & Costs are optimized
• Assist in plant trouble shooting and in the resolution of manufacturing related issues
• Work closely with co-manufacturing partners and Corporate HQ in executing new package launches and commercialisation of new products
• Conduct audits of all co-manufacturing facilities to evaluate the manufacturing process and coordinate required follow-up actions
• Work closely with co-manufacturing partners and QA Team to investigate and resolve product quality issues
• Identification of cost savings and optimization opportunities in our co-manufacturing partners, define action plans to execute the actions needed so these are captured.

Innovation and Improvement

• Lead and execute trials with co-manufacturing partners in new process development
• Work together with co-manufacturing partners on product improvements and new product formulations
• Perform technical feasibility and manufacturing audits for potential new manufacturing partners and material suppliers

DESIRED SKILLS AND EXPERIENCE

• 4 years’ experience in the food manufacturing industry, preferably in beverages
• Familiar with factory manufacturing processes and constraints related to low acid food & aseptic beverage production
• Sound technical knowledge and liquid processing equipment, mechanical P&ID design and strong understanding on manufacturing procedures and sequence requirement.
• Exposed to food quality requirements such as HACCP, GMP and ISO Systems
• Excellent oral and written communication skills, interpersonal skills to work effectively in a multi-disciplinary team.
• Willingness to travel around the region (50%).

Vita Coco® is the brand that started America’s craze for fresh coconut water. Informed consumers, pro-athletes and nutritionists as well as in-the-know celebrities and influencers have all become loyal fans of coconut water, swearing by the Vita Coco brand for its delicious flavor, hydrating properties and replenishment benefits. Award-winning Vita Coco, which counts Madonna, Demi Moore and Matthew McConaughey amongst its investors, is one of the most sought-after products in the beverage aisle.

In the U.S. Vita Coco is sold at over 75,000 retailers including Whole Foods Market, Safeway, Target, GNC, Kroger, Publix, Ralph’s, Stop & Shop/Giant, Costco, select Wal-Mart stores and many chain and independent groceries and retailers. It is also sold in dozens of U.S. airports and university campuses, as well as online at Amazon.com.

Vita Coco was founded in 2004 and is based in New York City, with operations in Europe and Asia. Visit vitacoco.com for more details.

Job Description:

• Responsible for day to day project supervision for conversion and repairs of commercial vessels.
• To ensure safety, quality of work and meet delivery deadline.
• Ensuring work assigned is carried out effectively and productively within budgeted man-hours allocated by CSR, meet customers' specifications and requirements.
• Accountable for the team of workers and sub-contractors under his responsibility and also the overall progress of the repair projects.
• Ensure good co-ordination and communication between the work team and other relevant parties.
• Supervise the installation of the following, Electrical & Instrumentation panel, Cable Ladder & Support Fabrication, Electrical & Instrumentation Cables, Field Instruments, Cable Glanding & Termination Works and Instrument Tubings & Fittings.
• Investigate and solve the prolbems on Electricial Control Panel fault.
• Prepare Site Progress Report and Manpower Planning.
• Able to do installation of Marine ICCP and MGPS System.
• To supervise and must have knowledge in dismantling of motor, cleaning, heating, balancing, painting, greasing and running test.

Job Requirements:

• NTC in Electrical or Mechatronics related field.
• Minimium 15 years of relevant experiences in ship repairs or conversion environment.
• Able to interpret electrical schematic diagrams.
• Experienced in carrying out system testing with commissioning team and ship repairs works under tight schedules.
• Possess SSSC will be advantageous.
• Preferred candidate with experiences in Marine Operations and Shipyard environment.
• With shipyard Supervisor safety certification preferred.

Job Summary: PROCUREMENT COORDINATOR/EXECUTIVE

The Procurement Coordinator/Executive is responsible for participating in routine sourcing and purchasing activities to obtain the materials, equipment and services to deliver on projects involving ships, rigs and/or conversions.

Key Responsibilities:

• Assist in process of Procure-to Pay, generate, validate and maintain change of SAP Purchase Order according to business needs
• Liaisingwith the Procurement Centers worldwide to maintain and update local master data regarding regional/global frame contracts to be used
• Imputing and maintaining data in procurement related tools and applications
• Develop and recommend specific sourcing scenarios on the basis of spend analysis findings, extensive knowledge of the relevant supply markets and consolidated business requirements
• Assess and measure potential risks' exposures (supply, financial, image/reputation) and establish contingency plans to prevent and/or mitigate their impacts accordingly to risk management strategies defined by Procurement functions
• Support Procurement Manager to determine price forecasts for budget cycles
• Monitor customer (internal) and vendor (external) compliance with procurement Principles & Practices within the assigned category group(s)
• Negotiates and reviews long-term contracts with suppliers to ensure optimum cost and reliable supply
• To source and on-board potential new suppliers where required, and to follow correct procedures and documentation when engaging suppliers
• Ensure that all assigned supplier contracts are up to date and electronic and paper copies are stored appropriately

Qualifications:

• Bachelor’s degree in disciplines such as economics, engineering, business administration, supply chain management.,or a related field; MBA preferred.
• Candidates with marketing experience in Lithium Battery industry will have an advantage.
• Proven experience in Purchase, preferably in the battery or materials industry.
• Strong understanding of lithium battery technologies and market dynamics.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Fluent in communication, both oral and written (English/Chinese)
• Welcome Singaporean & PR apply.

Job Description:

• Fabricate, assemble and install ship components according to blueprints and specifications.
• Weld ship components together using a variety of welding processes.
• Repair damaged ships.
• Cut and shape metal plates and beams.
• Operate power tools an machinery.
• Read and interpret blueprints and schematics.
• Follow all safety procedures.
• Oversee the day to day activities of all shipbuiding and repair tradespeople.
• Monitor progress and ensuring that all projects are completed on time and is within budget.
• Maintaining a clean and organized work environment.

Job description

Responsibilities

· Respond and manage telephone/online catering sales enquiries

· Build and maintain good client relationship and build rapport

· Assist clients in event planning, packaging and menu selection

· Keep abreast of trends and developments in catering industry

· Active brainstorming of creative ideas in improving catering services to clients

· Account for sales and profitability of event orders and ensure smooth operations of catering functions

Requirements

· Computer Literate/Basic Knowledge of Microsoft Office

· relevant experience in F&B industry will be an advantage

· Able to converse effectively in English and Mandarin to manage Mandarin speaking clients

· Self disciplined, proactive and have strong sense of urgency

· Must be self-driven, dynamic, meticulous, creative and sales oriented

· Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Working days: 5 days

Location: Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

About Us:

Strutt Pte. Ltd. is an innovative, dynamic start-up based in Singapore, specializing in cutting-edge consumer robotics. We're dedicated to pioneering new possibilities in "hard tech" with a consumer focus, aiming to transform personal mobility with our first intelligent mobility device, which will be launching soon at CES 2025. Our team is a mix of engineers, designers, and tech enthusiasts committed to delivering quality, innovation, and a unique user experience to improve dignity & mobility for our users.

Position Overview:

We are seeking a driven Operations Assistant to oversee and optimize our day-to-day operations. This role is crucial to scaling our business, improving efficiencies, and managing financial and strategic planning within a high-growth environment. As a vital member of our leadership team, you’ll work closely with cross-functional departments and external partners to support Strutt’s goals, ensuring that our operations align seamlessly with our long-term vision.

Key Responsibilities:

● Oversee daily operations to ensure smooth and efficient functioning across departments.

● Manage financial aspects of the business, including budgeting, forecasting, and expense management, to ensure fiscal responsibility and growth.

● Build and nurture relationships with external partners, including suppliers, regulatory authorities, and strategic business alliances.

● Identify areas for operational, technological, and product improvement, collaborating with product and engineering teams to drive innovation.

● Participate in strategic planning, supporting senior leadership in setting and achieving company goals.

● Ensure compliance and navigate regulatory requirements, especially in healthcare-related consumer robotics.

● Lead efforts to register healthcare-related consumer products with relevant authorities.

Qualifications:

● Bachelor's degree in Business, Engineering, Operations Management, or a related field; MBA is a plus.

● Proven experience in financial management, including budgeting, cost management, and forecasting is a plus.

● Strong understanding of the regulatory landscape, especially regarding consumer healthcare product registration.

● Excellent interpersonal skills, with the ability to build and maintain productive relationships with internal and external stakeholders.

● Analytical and strategic thinker with strong problem-solving skills and a results-oriented mindset.

Why Join Us?

● Be part of an exciting start-up working on breakthrough technology with a mission to make a difference in personal mobility.

● Collaborative and vibrant work environment with opportunities for personal and professional growth.

● Competitive salary package.

How to Apply:

If you’re ready to join a forward-thinking start-up and bring your operations expertise to help us launch an industry-first product, we want to hear from you! Please send your resume and a cover letter to [[email protected]] with “Operations Assistant Application – [Your Name]” in the subject line.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Copywriter & Community Manager

Maker Lab supports clients across technology, entertainment, financial services and the payments industry. We’re looking for dynamic individuals to join our team and support our amazing clients in the travel industry. 

As a Copywriter & Community Manager within a creative social media team,  your main focus is on undertaking social media copywriting and growing and managing communities across social channels while ensuring the client’s brand and tone of voice remain consistent. In addition to day-to-day community management and conversations, you’re expected to gather and present social media trends, help translate them into actionable insights and support with implementing local social media strategies based on those.

You’ll be working in a fast-paced creative environment while helping to constantly evolve the local market’s social media copy and community engagement strategies and support with improving efficiencies.

Passion for social media is paramount for this role and the whole team! 

*Please submit your portfolio and work examples / deck to be considered for this role!

Role:

Social media copywriting

• Develop and deliver engaging, on-brand copy for social media and global community interactions, including drafting captions, assisting in supers, miscellaneous wordsmithing, etc., while adhering to SEO best practices and character limits.
• Manage quality control and tone of voice through excellent copywriting skills.
• Portray deep knowledge of social audiences, platforms, and their specific formats, and how to properly leverage them to create attention-worthy content.
• Bring alive the social media content and strategy developed by the client and the team.

Community Management

• Act as the lead for global community engagement and content across all social media channels, while proactively seeking out and implementing new and innovative ways to engage and grow our online community presence across various digital platforms.
• Portray deep knowledge of social audiences and platforms and how to leverage them to create attention-worthy content properly.
• Build a daily community engagement plan that sparks a social conversation between communities.
• Work with data and insights derived from the social pages and use the data to create reports to share with the broader team in making data-driven decisions.
• Spot trends and provide insights from conversations with audiences and consumers.
• Mine daily sentiment and conversations to proactively identify opportunities for new ideas and to provide feedback on active campaigns.
• Funnel insights and feedback to internal teams and stakeholders to foster data-driven decision-making.
• Lean into community management in a proactive, fun, and engaging way while being prepared to escalate any reputational issues as and when required.

You:

• 4+ years experience working in community management and content writing/creative copywriting capacity. 
• Knowledge of local context and culture is a must.
• Attuned with diverse online communities across entertainment, internet and pop culture industries and always plugged into a variety of communities and groups, both global and local.
• Thorough understanding of social media platforms, trends and online communities.
• Experienced with sourcing and managing video, image and audio assets, and comfortable securing the required rights and permissions.
• Exceptional verbal and written English communication and presentation skills.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

NCS Gov+ offers government agencies transformative digital solutions, including IT modernisation & cloud computing, aimed at enhancing citizen experiences. As our Client Delivery Lead in Gov+, you will play a pivotal role in ensuring the quality delivery of projects while driving impactful outcomes for key clients.

• Collaborate with the Client Service Lead to align NCS offerings, including applications, infrastructure, cybersecurity, communication engineering, digital solutions, and thought leadership, with the client’s needs.
• Serve as the primary point of contact for project and managed services delivery.
• Foster strong relationships with clients, stakeholders, and multifunctional project teams to deliver business value.

What You’ll Do:

• Develop business opportunities and ideate solutions using technology and process innovations.
• Create sustainable growth opportunities that align with NCS’s core capabilities.
• Direct teams across different Service Organisations (SOs) to meet revenue, quality, and customer satisfaction targets.
• Oversee program delivery and maintain accountability for client services.

What You’ll Bring:

• Deep industry domain expertise to understand and frame client challenges effectively.
• The ability to engage and advise clients on transformative ideas and business solutions.
• Strong project management and technical skills to lead diverse teams and navigate delivery complexities.

We are hiring for a highly driven and motivated Manager, Internal Communications (APAC) position based in Singapore. The successful candidate will work in the regional Internal Communications team reporting to the Chief of Human Resources, and support local in-market teams to deliver internal communications strategies. 

What will be your mission?

• Working with the regional internal communications team, develop innovative internal communications campaigns, clear narratives, and programmes to engage organisation’s employee base, with a focus on the foodpanda brand and APAC region
• Develop editorial content and work closely with regional and business teams to ensure appropriate messaging
• Build stakeholder relationships across departments and regions to establish relevant messaging and tactics for each campaign and provide internal communications counsel for internal stakeholders
• Lead and support with hybrid event set-up and execution (e.g. Town Halls) to make sure we reach out to all teams
• Support internal communication from the management team through various channels 
• Build a robust community of internal ambassadors to help build a strong engagement
• Measure results of internal communications efficacy and report in a timely fashion
• Manage and support issues management, when necessary
• Work closely with PA & PR teams to make sure there is cohesion between internal and external communication narratives
• Develop and maintain internal communications Standard Operating Procedures, such as internal comms calendars and distribution lists​​​​​

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlet:

• Long Bar
• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out ad-hoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

• This role will be based in Singapore
• As part of the Middle East, Africa and Asia Pacific (MEA APAC) Procurement team, the Manager, Procurement Controlling and Analytics is responsible to manage and drive the administration, financial planning, Profit and Loss (P&L), operational processes and performance reporting of the procurement department in the MEA APAC region.  

Responsibilities

1. Top line co-management of Procurement revenue Asia

• Functionally co-manage Asia procurement revenues.
• Co-responsible of the consolidation, management of the operational process and performance reporting of the 3 regional HUBs (MEA, Pacific and Asia) of the MEA APAC region.
• Co-responsible for managing, centralizing and monitoring the revenue of procurement department for multiple countries of the Asia region and profit centre. Act as an internal consultant and business partner to build, implement and animate transverse processes.
• Manage revenues declaration (from suppliers) and lead invoicing process to ensure the exhaustivity of turnover in coordination with procurement category managers and corporate finance.
• Build dashboard and reporting to support the procurement team and organization to analyze top line performance, define action plan and optimize revenues.
• Prepare monthly and quarterly (financial and operational) analyses to better drive performance. Create, improve and provide recurring and ad hoc reports. 
• Improve automation of data analytics, calculation and assessment of Procurement KPIs.
• Coordinate with the central corporate procurement team and the local finance the required business data.

1. P&L monitoring MEA APAC

• Responsible for managing, centralizing and monitoring Procurement P&L for the region (from revenues to Ebitda).
• Prepare and animate monthly and quarterly performance reviews.
• Collaborate with various internal (Procurement team, Finance, Credit management) and external stakeholders (suppliers, auditors, etc).

1. Budget and forecast planning & Risk and credit Management

• Support forecasting & budget planning processes for Procurement in collaboration with both local Finance department and Corporate Procurement department.
• Manage, centralize and prepare financial performance reviews for the region and budget presentation.
• Own the credit management process, contribute to the ageing balance monitoring and support category managers in payment collection.
• Create dashboard and reporting on ageing balance.
• Monitor suppliers‘ dependency and their financial rating.

1. Digital Solution Deployment and Management Asia

• Deployment of Procurement digital strategies and solutions related to closing the procure-to-pay (P2P) loop.
• Manage hotel and supplier onboarding with P2P solution provider(s).
• Co-ordinate with I.T., Operations, Suppliers and Digital partner to support optimizing onboarding process and change management.
• Prepare and present reports to management.

1. Administration and business process

• Own the procurement administration and processes. Ensure that all documentation are organized, up to date and accessible to all stakeholders.
• Manage and centralize the procurement supplier and contract database. Create and provide reporting on main KPIs.
• Responsible for the implementation and monitoring of group processes. Ensure the department is in line with corporate guidelines.
• Manage audit processes and ensure corrective action are met.
• Support category managers with supplier KYCs, dependency and financial rating.

• Provide pre-sales technical support to propose cost competitive system design solution based on tender spec & customer requirement
• Design solutions for Access Control, CCTV, Public Address, Emergency Voice Communication, Fire Alarm, Integrated Security Management and other necessary system as deemed required by the prospective customer / project (90 %)
• Foundational understanding of IT and Network systems will be necessary in design and technical assessments.
• Knowledge of Cyber-security issues and solutions will be an advantage.
• Review technical specification, system schematic, floor-plan drawings documents
• Provide system proposal and design that meet requirements & be cost competitive
• Manage the technical Compliance Appraisal, prepare Bill of Quantities and system write-up for the designed systems
• Manage Installation Work Appraisal (Scope of Work for installation)
• Prepare technical document submissions & product sourcing
• Support technical meeting with customers, end-users, consultants & vendors etc
• Demonstrate systems / products performance to clients and staffs
• Collaborate with sales, purchase & admin teams to meet tender submission date in time
• Product evaluation & POC support on potential system
• Report various system job request status with respect to milestone schedule to Section Head and all technical problem hindering system design progress

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

What do we expect from you?

Under the general guidance of the Purchasing Manager or any other authorized by the management, you are responsible for, including but not limited to, storage, issue, maintaining and accounting for Food & beverage, general supplies and for maintaining cleanliness of the stores area as per Municipality standards

How your day looks like?

• To ensure that all goods received in the Hotel are properly supported by valid hotel purchase orders.
• To examine both quality and quantity of goods received in coordination with related department Heads before accepting delivery.
• To ensure that goods are promptly moved to Stores or the concerned department once received.
• To ensure that outgoing goods are properly documented and accounted for.
• To closely monitor with the Purchasing Officer all pending or partial deliveries.
• To be responsible for recording and distributing reports as required.
• To perform the physical count of all storeroom stocks and month-end inventory, with final balances to be reconciled with the general ledger month-end balance.
• To prepare monthly cost reports
• To assist Purchasing Department when required
• Any other ad-hoc tasks assigned by the Purchasing Manager and the Director of Finance.

     How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.

• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

What do we expect from you? 

We are seeking a detail-oriented and proactive Accounts Receivable Executive to join our finance team. The successful candidate will be responsible for managing all aspects of accounts receivable, ensuring timely and accurate invoicing, payment processing, and customer account management. This role requires strong communication skills and the ability to work collaboratively with various departments to support the company’s financial health. 

How your day looks like? 

Key Responsibilities: 

• Invoicing and Billing and prepare manual invoice & credit noted where and when required 
• Generate and send out invoices to customers in a timely and accurate manner. 
• Verify that transactions comply with financial policies and procedures. 
• Investigate and resolve billing discrepancies / enquiries 
• Contact customers via phone, email, or mail to follow up on outstanding payments. 
• Reconcile customer accounts and resolve discrepancies or billing issues. 
• Prepare regular reports on accounts receivable status, including aging reports. 
• Assist in the preparation of financial statements and other accounting reports as required. 
• Address customer inquiries and resolve any issues or concerns related to billing and payments. 
• Report on monthly accounts receivable ageing analysis and detailed accounts’ ledgers. 
• Point of contact for Guest Ledger and liaison with Front Office. 
• Process and timely issuance of Statement of accounts and follow up on delinquent payment. 
• Provide ad hoc support to operations accounts team. 
• Process credit applications, ensuring that clients are notified promptly and professionally. 
• Ensure all invoices / statements are issued on a timely basis. 
• Maintain positive working relationships with customers to facilitate timely collections. 
• Maintain accurate and up-to-date customer account records. 
• Monitor and pursue collection of overdue accounts. 
• Hold Credit Meeting on a weekly basis and write minutes. 
• Ensure compliance with company policies and accounting standards. 
• As and when any Ad-hoc task given by superior 

Preferred Skills: 

• Familiarity with industry-specific billing and collection practices. 
• Strong problem-solving skills and the ability to handle difficult customer situations. 

How do I deliver this? 

• Tell it like it is- Authentic, honest, you mean it, sincere, true. 
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual. 
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable. 
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different. 
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest. 

You are responsible for delivering a Great Customer Experience that contributes to the Sales and Profit in your store.  You always put our customers first and offer assistance and share your Product and Fashion knowledge

The Recruiter is responsible for Service Excellence throughout the recruitment cycle. They act as a brand ambassador for the client, focused on delivering exceptional talent while providing proactive and timely communication on the status of the search. They serve as subject matter expert in talent acquisition and provide consultative direction and industry expertise to hiring leader.    

• Work Location: Candidates must be open to work in either of the client sites: RR Solutions Asia Pte. Ltd. 10 Tukang Innovation OR 1 Seletar Aerospace Crescent
• Work Arrangement: Hybrid (3x in the client office per week)
• Work Schedule: Day shift/ APAC shift

Specific Requirements:

• Minimum of 5 years' experience in full-cycle recruiting, preferably within the engineering or advanced manufacturing sectors.
• The ideal candidate should possess strong stakeholder management skills and the ability to independently manage the entire hiring process with minimal supervision.  

Responsibilities:   

Finding Candidates:  

• Lead a detailed job scope meeting with the hiring leader to determine position specifications, providing relevant market data and recommendations on possible approaches to the search or candidate requirements.
• Review of candidates who have applied via the Applicant Tracking System (ATS).
• Evaluate candidate qualifications against position requirements and determine who to move forward in the recruitment process.
• Develop and manage recruitment marketing plans or sourcing plans to determine the most appropriate candidate sources that align to the search requirements.
• Source candidates via resume databases, search engine and networking sites using Boolean search language.
• Solicit and pursue referrals from business networks and/or internal referrals.
• Utilize Cielo’s proprietary software for mobile and email campaigning to talent communities.

Engaging Candidates:

• Use an appropriate mix of media to connect with talent communities (phone, email, social media, etc.).
• Articulate value proposition to candidates who are interested in the job opportunity.
• Prepare candidates for interviews, coaching them on logistical information, interview schedule, appropriate attire and overall expectations.
• Ensure candidates are provided with timely updates concerning the status of their applications and interviews.

Assessing Candidates:

• Draft and utilize phone interview templates appropriate to the job description.
• Use independent judgement to compare candidate phone interview notes and skills assessments with position requirements to determine if the candidate is a match for the role or a potential match for other open positions.
• Issue skills testing as needed and evaluate results (if process dictates).
• Review background and reference information (if process dictates).

Influencing the Hire:

• Keep candidates engaged throughout process, ensuring consistent communication on the status of the search.
• Partner with hiring leader to determine offer details, using market data and compensation guidelines to support recommendations.
• Articulate a job offer to candidate and drive for candidate acceptance, anticipating and negotiating counter-offers as appropriate.

Service Excellence:

• Strict adherence to all regulations (OFCCP and all other compliance standards set forth).
• Work to deliver a strong candidate slate, continuously building talent pipelines to ensure there are multiple qualified candidates in play at all times.
• Provide accurate and regular reporting of recruiting activities to the hiring leader and Cielo leadership to depict both metrics and efforts.
• Identify perceived difficulties with searches and research and recommend solutions to both internal and external stakeholders.
• Proactively and regularly communicate the status of each search to the hiring leader, providing a consultative approach with recommendations on how to move forward. 

Team Summary

The SMT Cluster, Global Clients & Global/Regional Acquirers Client Services team is currently a team of 9 located across the region covering clients in 3 countries: Singapore, Malaysia and Thailand. It also covers Global Clients and Global Acquirers who have presence in the Asia Pacific region. 

The team is accountable for managing the post-sale and operational relationships of clients by overseeing onboarding and implementation processes, maximizing adoption of deployed products, driving Client Success outcomes, and optimizing client performance.

What a Senior Director, Head of Client Services (CS) – SMT Cluster, Global Clients and Global/Regional Acquirers does at Visa?

The Senior Director, Head of Client Services (CS) – SMT Cluster, Global Clients & and Global/Regional Acquirers is a senior leadership role, reporting to the SVP, Head of AP Client Services, and will lead the team responsible for managing the post-sales and operational relationships of clients by overseeing onboarding and implementation processes, maximizing adoption of deployed products, driving Client Success outcomes, and optimizing client performance across the SMT markets, Global Clients and Global/Regional Acquirers.

The Senior Director is expected to provide strategic, functional, and technical leadership for all the operational activities for applicable clients, including the cross functional delivery of systems and services. They will define and deploy client service strategies across the different client types including proactive Client Success planning. This will ensure their client operational goals/success metrics are understood, intended outcomes are met and client readiness activities for upcoming mandates are tracked in Client Success Plans. In addition, a key tenet will be to develop and enhance success metrics for the team they lead to ensure Client satisfaction is not only measured, but is exceeded, using net promoter scores, survey results, OKRs, in person meetings, outreach calls, and other factors to determine accountability and proactive engagements by their team members. 

The Senior Director is accountable for building a high-performing and cohesive team, aligned to the global Client Success strategy, by providing leadership to a team of individual contributors. They should do this through coaching, setting strategic direction and applying working knowledge of Visa products, systems, and procedures. They are accountable for personifying the Visa leadership principles while providing guidance to direct reports, cross-functional staff, and senior management to proactively drive Client Success whilst ensuring effective resolution of high-priority issues with potential of significant financial implications.

In this role, you are expected to:

• Lead courageously to inspire the SMT Cluster, Global Clients and Global/Regional Acquirers Client Services team, focused on delivering excellent client experience and optimizing our clients’ performance.
• Be a member of, and active participant in, the AP Client Services Leadership Team and the SMT Cluster, Global Clients & Acquiring Leadership Team.
• Own the expense budget for this group, as well as revenue and sales targets and Objectives/Key Results based on the multi-year Client Success transformation.
• Drive the development and delivery of key strategic initiatives in support of the global Client Success transformation, inspiring and holding team members to account for enacting key changes in support of the future state vision.
• Establish and foster outstanding relationships with executive management team stakeholders from Clients and is adept at independently managing and resolving challenging and complex client escalations by obsessing about clients. 
• Develop and maintain outstanding relationships with key Visa cross-functional stakeholders. Represents the voice of the client on all operational initiatives and issues with key internal partner organizations including Sales, Product, Global Clients, Global/Regional Acquirers, Finance, Risk, Legal and Technology.
• Build and maintain highest quality relationships across all key clients, industry participants and regulatory bodies. Establishes thought leadership in domains on payments, operations, innovation and technology. 
• Own the holistic post-sale and operational relationship of the client portfolio, acting as a key ambassador of all Client Services teams by providing the central voice of Client Services to Clients and Sales Account Owners.
• Act, on an ad-hoc and as needed basis, as the central escalation point for managing client escalations concerning major incident/crisis responses.
• Provides thought leadership expertise on the latest global payment processing trends, Visa solutions, and technologies to provide a world class Client experience.
• Manage all Client Services staff in the SMT cluster, some of whom dual report to other Client Services functions, requiring partnership and coordination with other Client Services Leads.
• Be available for international travel 40% of the time due to the regional footprint of clients, direct reports and team members.

Why this is important to Visa?

This senior leadership role is an exciting opportunity to be at the forefront of and shape Visa’s Client Success transformation, by leading and developing a high-performing team of Client Success Managers to maximize client benefits realization and value from Visa products via proactive optimization processes.

The Db2 Database Engineering Administration team is part of Operations & Infrastructure (O&I) Technology Platform and is responsible for common integration infrastructure that supports communication between multiple enterprise applications and multiple business lines

Should you join our team, you will be responsible for managing the team that provides design, integration, advanced problem analysis, successful deployment, and continuous operational improvement of Db2 z OS database technology used at Visa. You should be well versed in database administration practices and principles as you will share the responsibility of managing overall database build, deployment and support. You will be expected to an influential technical domain authority for the database team.

Job Scope

This Director role is responsible for the team that delivers database administration solutions which involves complex problem solving and taking a broad perspective to identify creative solutions. This management role also serves as a technical functional specialist that guides the team to provide Db2 z OS database administration and solution on development and production systems.

Responsibilities

• Manage the team that supports Db2 database and database availability, database security patching, implementation of database maintenance and support the availability of development, QA, pre-production and production environments.
• Ensure that sufficient resources and skills are available to provide the required technical support.
• Manage a portfolio of applications databases and work with business technology groups to implement new database solutions and to maintain their own existing database portfolio.
• Develop an annual business plan that determines functional activities for subsequent fiscal year.
• Assist with the provision of systems, applications and operational performance monitoring, capacity planning and utilization.
• Assist with the evaluation, development of business cases for the introduction of new Db2-related software into the Visa Host Systems portfolio of supported products.
• Create high customer satisfaction by resolving service issues and preventing lapses in service. Represent the Db2 z OS team at any relevant internal external meetings or seminars providing feedback presentations to the group.
• Create team level strategies, establish team level goals and identify new processes to improve internal productivity.
• Lead projects with cross-functional involvement, interacting frequently with customers, peers and senior managers.
• Ensure adequate resources are available for the provision of database support for the MVS Mainframe Support Hotline.
• Maintain awareness and understanding of the current and planned software and hardware areas to ensure that Visa’s current and future application requirements are met.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Establish client’s requirements and undertake feasibility studies
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects
• Interpret engineering drawings and specifications to calculate project costs
• Prepare various main building contracts, piling contracts and nominated sub-contracts for tender and contract formalization
• Measure and take off quantities for architectural and structural work elements
• Administer pre and post contract and consultancy work
• Assess variation orders, prepare interim valuations, cost plans and budget studies
• Compile contract documents for execution
• Understand and adhere to the statutory building regulations
• Undertake cost analysis for repair and maintenance of project work
• Allocate work to subcontractors
• Analyze outcomes and write detailed progress reports
• Maintain awareness of different building contracts in current use
• Valuing completed work and arrange payments
• Provide advice on contractual claims

We are hiring for the Head, Growth & Marketing position based in Singapore. This role will be reporting directly to the Managing Director. You will also work closely with the MD and other senior leaders to identify and execute high-priority initiatives that support the company's strategic goals.

Topline and Budget Management:

• Develop and manage the annual marketing budget, ensuring optimal resource allocation and ROI tracking
• Continuously develop and optimize marketing mix according to the objectives of the company
• Accountability for delivering topline OKRs in line with budget/targets
   

Growth Planning:

• Define and articulate a clear growth strategy aligned with business goals, focusing on both short-term and long-term objectives
• Identify key growth opportunities in target markets and segments, ensuring alignment with the overall business strategy
   

360 Marketing and Brand Management:

• Drive marketing campaigns and GTMs that effectively communicate best offerings and value propositions 
• Lead marketing efforts accross full suite of channels, including performance marketing, social media marketing, demand growth, CRM and partnerships
• Develop and optimize multi-channel marketing campaigns to drive customer acquisition, conversion, and retention
• Continuously develop and grow brand love, ensuring consistency across all marketing channels and customer touchpoints
   

People Leadership and cross-functional alignment:

• Build, mentor, and manage a high-performing growth and marketing team, fostering a culture of collaboration, creativity, and accountability
• Provide guidance and direction in setting objectives and achieving marketing goals
• Work closely with the regional marketing team to develop and execute country strategy
• Work closely with the commercial teams across food and grocery businesses to meet business objectives

As a Legal Counsel, you provide legal support to drive the regional commercial strategy with a focus on digital and physical store portfolio of H&M Group across Singapore, Japan, Malaysia, Philippines and Vietnam.

Key responsibilities

• Be a competent legal advisor supporting H&M’s digital and physical store expansion in the region. Proactively advise on legal issues/disputes related to expansion and/or consolidation and manage responses in relation to contentious matters. 
• Review, draft and negotiate lease/tenancy agreements for H&M stores including legal documents related to construction and facilities from a pro-business perspective with minimal risk exposure to H&M. Assist in research and analysis on legal issues with cross-border element in business/ consumer laws and other laws relevant for the industry. Provide contractual and regulatory legal advice on marketplace and partnership opportunities for online projects
• Be a reliable business partner for the HR team, providing legal and regulatory guidance on employment matters and labor laws in the region.
• Collaborating with internal teams and external counsel on advice or investigations relating to a variety of regulatory queries. Collaborate with internal stakeholders and Head of Legal & PA to provide overall legal support for projects, disputes and strategic initiatives. Support data privacy team with regulatory guidance
• Manage relationships with external counsel and oversee correspondence with authorities when required.

Responsibilities:

- Respond promptly to and handle customer requests and queries.

- Resolve incidents by troubleshooting system and network problems, diagnosing and resolving hardware/software issues, and analyzing system logs for potential issues.

- Fulfill change requests, service requests, and close problem tickets, including applying OS updates, patches, and configuration changes.

- Conduct preventive maintenance tasks and vulnerability assessments to ensure security compliance and system hardening.

Requirements:

- Bachelor’s degree in Computer Science, Information Technology, or related field.

- Preferred certifications: CCNA, CCNP, CCIE.

- 1-3 years of experience in network and security management.

- Have experience in supporting firewall and network equipment such as Cisco switches, Check Point, and Palo Alto Networks.

- Strong problem-solving skills and a proactive approach to information security.

- Ability to work independently and collaboratively in a team environment.