Team Summary

The team is responsible for owning the holistic post-sale Client Services relationship for Visa’s Global & Regional Sellers in Asia Pacific markets by overseeing onboarding and implementation processes, maximizing adoption of deployed products, driving Client Success outcomes and optimizing client performance.

What a Senior Consultant, Client Success – Global & Regional Sellers, does at Visa:

The Sr. Consultant is a trusted client advocate and works proactively with their client portfolio to enable new capabilities and promote product adoption. The role requires a high level of professionalism, leadership and interpersonal skills to manage relationships with a variety of internal and client stakeholders.

This role is an exciting opportunity to be at the forefront of Visa’s Client Success transformation by partnering closely with key Visa clients to maximize their benefits realization and value from Visa products through optimizing their performance. Working in conjunction with the Global & Regional Sellers’ Account Team, you will proactively drive Client Success outcomes. The individual will also define and deploy client support and service implementation strategies, including automated tools and capabilities to enhance the client experience, that drive value for our clients and support Visa’s strategy.

In this role, you are expected to:

• Oversee the implementation of new Visa products by coordinating key client and Visa teams to expedite implementation readiness activities and steer the client toward getting faster time to value and maximize adoption of deployed products.
• Ensure client operational goals and success metrics for their overall Visa product landscape are understood.
• Identify additional business opportunities for clients, drive value-added services and new payment flows to increase service quality as well as revenue.
• Proactively identify and drive opportunities to optimize client performance by monitoring client health and liaising with specialist Visa teams as needed.
• Build and sustain a trusted client advocate status with key client stakeholders by proactively executing against forward looking Client Success Plans, in alignment with the Global & Regional Sellers’ Account Team, to track client specific outcomes including a client’s adoption and performance of Visa products.
• Drive and deliver initiatives to improve client adoption of products and use of Visa’s self-service tools.
• Establish working relationships with Client Services and other cross-functional subject matter experts to orchestrate consultation to resolve complex client issues and optimize client performance.
• Lead periodic operational reviews with clients and Visa stakeholders.
• Showcase operational excellence by supporting cross-functional initiatives to improve the Client experience, incorporating automated solutions to drive efficiency and productivity.
• As applicable, coordinate with global, regional and/or in-market Client Success team members to maintain a continuous 360-degree view of the Client and deliver a consistent operational relationship experience.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Are you dynamic and ambitious of looking to kickstart your career in a fast-paced, global organization? Consider joining Sika Singapore as a Procurement Intern and immerse yourself in a hands-on role that will develop your skills in Procurement & Supply Chain.

In this six months internship, you'll work closely with our Procurement Manager and Procurement Executive gaining real-world experience and making a real impact while learning about the dynamic landscape of communications and procurement.

If you're ready to roll up your sleeves, embrace new challenges, and contribute to a global leader in construction chemicals, we want you on our team. Join us and take the first step towards a rewarding and impactful career in the industry.  

This is great opportunity to kick start your career in the construction chemicals industry!

Location: Tuas, West of Singapore

Summary of Responsibilities:

• Procurement
  1. Perform monthly negotiation of ocean freight
      
• Purchasing & Logistics
  1. To issue Purchase Order for indirect spend, packaging & trading goods in timely manner
  2. Follow up with supplier regarding delivery & arrange shipment accordingly.
  3. Communicate to internal stakeholders regarding incoming shipments & price enquiries.
  4. Assist with new vendor application in system.

This position is available from January 2025 onwards.

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers’ queries in a timely manner.  Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, phone, email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and proactive.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Boutique Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Supervision/Training Of The Retail Team

• Inducts and trains Retail Associates in technical skills and product knowledge.
• Manages team within guidelines of the hotel.
• Coaches Retail Associates to constantly improve or maintain performance and provides guidance where performance is below expectation.
• Ensures execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of retail store is meeting all set Raffles standards.
• Ensures that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develops own knowledge and skills as a contributing member of the Retail team.

Online Orders And Store Orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are  up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

Tour Guide

• Manage and communicate with tour guide at the boutique.
• Participate in relationship building with the tour guide.

Main Responsibilities:

• Lead, motivate, and develop a team of Store Designers according to H&M Group values, business goals, and leadership expectations
• Support team members in reaching their full potential by actively working on development plans
• Ensure high-quality project deliveries and craftsmanship within the region, consistently meeting required timelines.
• Oversee project outcomes, providing feedback and suggesting enhancements through active coaching
• Set clear expectations for team members, effectively delegating tasks and distributing workload
• Foster strong collaboration between Central Functions, Brand, and Regions.

 JOB TITLE: Senior Field Marketing Manager, Partner Marketing (Asia)

Position Overview

ServiceNow is seeking a highly organized, goal-oriented, and self-directed Partner Marketing Professional to join our dynamic marketing team. This individual will be an active contributor to our larger marketing initiatives, working closely with key partner leaders, Alliances, Channel Management, global and regional campaign teams, and various ServiceNow business units. The ideal candidate will possess proven experience in managing relationships with strategic partners and developing joint marketing plans, including market awareness and demand generation programs that align with revenue targets. Adaptability, integrated program development, and the ability to thrive in a fast-paced, high-tech environment will be critical to success.

Essential Duties and Responsibilities

• Strategic Partner Collaboration: Work closely with ServiceNow Account Directors and partners to gain a deep understanding of their business objectives and challenges. Translate these insights into a comprehensive partner marketing plan aligned with broader business goals.
• Joint Marketing Program Development: Create, manage, and execute joint marketing programs with partners that drive measurable growth in pipeline and revenue. Develop campaigns that align with both ServiceNow’s and the partner’s objectives.
• Global & Regional Campaign Execution: Localize and adapt global partner marketing campaigns for regional markets. Ensure consistent and impactful execution across regions, optimizing for local nuances and market needs.
• Cross-Functional Alignment: Facilitate collaboration between global and regional marketing teams, field marketing, and other stakeholders to ensure seamless program execution. Align partner marketing efforts with broader sales and business objectives for successful regional activation.
• Performance Tracking & Optimization: Measure key performance indicators (KPIs) and metrics to track the success of marketing initiatives. Regularly analyze program performance and provide actionable recommendations for continuous improvement.
• Agency & Resource Management: Manage local marketing agency relationships and resources to scale partner marketing programs. Ensure high-quality execution and timely delivery across the partner ecosystem.
• Innovation & Best Practices: Continuously explore new marketing trends, innovations, and best practices to enhance program effectiveness. Elevate partner engagement and campaign results through creative approaches.

Required Qualifications

• Experience: Minimum of 10 years of marketing experience, with a focus on Partner/Channel Marketing. Experience in regional marketing roles, particularly in global, matrix-based, and collaborative organizational settings, is preferred.
• Marketing Knowledge: Strong understanding of digital marketing, content creation, messaging, and execution. Proficiency in inbound and outbound digital strategies, including web, search, social, nurture, and relationship-based marketing.
• Communication Skills: Excellent verbal and written communication skills, with a proven track record of influencing and collaborating across teams and geographies. Ability to engage with senior executives and communicate at all organizational levels.
• Strategic Thinking: Ability to quickly understand complex concepts, translate technical capabilities into customer benefits, and develop strategic marketing plans that drive business results.
• Project Management Expertise: Exceptional project planning and execution skills, with a strong sense of ownership. Ability to multitask, prioritize, anticipate obstacles, and provide solutions in a fast-paced environment. Demonstrated drive for excellence in execution and achieving challenging goals.
• Storytelling & Writing: Strong storytelling and writing abilities to create compelling marketing content that resonates with diverse audiences.
• Global Perspective & Travel: Willingness to travel internationally for partner meetings, industry events, and customer engagement as needed.

Ideal Candidate Profile

The ideal candidate will be a strategic, results-oriented marketing professional with a proven track record of success in partner marketing within a high-tech environment. They will be comfortable managing relationships with diverse stakeholders, driving joint marketing initiatives, and navigating complex, global organizational structures. A passion for innovation, an analytical mindset, and the ability to adapt to changing market dynamics will be key drivers of success in this role.

 Education & Qualifications

• An undergraduate degree in marketing/business (or equivalent) is required and an advanced degree is strongly preferred.

The Freight Platform is an independent profit center with a dual mandate of both supporting the in-house dry-bulk, freight needs of the other commodity platforms and acting as a proprietary freight trader/operator. 

As part of the Freight Commercial Handysize team, you will play a crucial role being a part of global freight team, segmented by vessel size with region specific responsibilities. The Freight Trader role demands a keen ability to navigate and interpret complex market dynamics. The primary challenge lies in being “on call” 24/7 in order to complete time-sensitive projects, attend trainings or to respond to emergencies. This requires someone who is able to work in a fast-paced trading-floor environment. Effective communication and collaboration with the local and global teams are essential to ensure timely and strategic decision-making in a highly competitive freight market.

Occasional domestic and/or international travel to meet clients and attend shipping conventions is required (approximately three to four times per year).

Main Responsibilities:

As part of the Singapore Freight Commercial Handysize team, you will be the Freight Trader for the Far East region, with responsibilities across pricing, positioning, business development and contract execution. This role involves interaction with both internal and external cargo customers, whilst also commercially manages the period fleet, optimizing the regional program. With a focus on expanding our reach and access with industrial cargo clients, you will play a key role in these areas:

• Accurately price, sell and manage freight risks for internal clients
• Develop 3rd party relationships on cargo and owning side, to complement and expand base internal cargo flow
• Optimize regional position through arbitrage of derivative hedges and physical positions; cargoes (internal/external), contracts and period vessels

Pricing of Freight and Rate Negotiation:

• Participate in external markets, spot and forward, to identify ‘replacement’ market prices
• Utilize in-house research and data analytics to identify market ‘mispricing’ and relative value trading opportunities
• Use the price forecast as the basis for generating firm freight rates to provide to internal commodity traders for completion of CNF sales and market research as well as for the basis of external trading on cargoes, contracts and period vessels
• Identify and trade arbitrage and hedging opportunities in the freight derivatives and futures market, and assess the opportunity of applying a period ship or new period ship fixture against a freight sale

Position Management:

• Orchestrate and execute the optimization and profitable arbitrage of the regional book, interacting with other regional traders to find the net best employment for period vessels
• Work in tandem with the regional offices including Vancouver and Geneva to optimize trading strategy of LDC physical cargo/tonnage book
• Liaise with the internal commodity teams to anticipate demand while ensuring smooth internal shipment program

Business Development:

• Expand third party network with a particular focus on accessing industrial cargo clients and bypassing operator/trader intermediaries
• Seek for both spot, medium and long-term opportunities, including COAs and joint ventures

Freight Contract Execution:

• Work closely with Freight Operations to stay on top of the itineraries, stowplans, and voyage execution PnLs. Ensure all documentary and administrative requirements are complete in a timely manner
• Evaluate and monitor contract performance to ensure compliance with contractual obligations and/or to determine the need for changes; consult the Senior Trader on unusual price strategy, policy and operational issues if necessary/applicable
• Adhere to the Corporate and/or Platform Risk, Credit, Compliance, and Ethics guidelines

Other Scope:

• Research and evaluate trading partners based on price, quality, selection, service, support, availability, reliability, production, distribution capabilities, reputation and history
• Undertake and complete training on:
  • Time charter and Voyage charter parties, FFA contract negotiation and execution; Vessel bunkering hedging and execution; Internal freight accounting practices; Internal freight IT systems
• Internal Client Management:
  • Organize and attend regular meetings with internal commodity traders to discuss market outlook, upcoming programs, target business and any execution/trading issues that require attention. Ensure relevant commodity market themes and perspectives are effectively communicated for a broader Freight awareness

Experiences:

• At least 2-5 years of relevant working experiences in shipping industry
• Experience in drybulk shipping and Handysize are preferred; open to Supramax
• Genuine interest in global shipping and commodity markets
• Ability to work with teams in different geographical locations
• Ability to work within a complex and international environment
• Extensive experience performing advanced freight calculations
• Extensive experience/familiarity negotiating time charter and voyage charter party terms
• Extensive experience arbitraging freight positions on spot and forward markets
• Experience and/or interest in analyzing balance sheets and working with researchers/data analysts
• Experience working with other commercial teams to design trading strategies is a plus
• Ability to manage data and summarizing large quantity of data into key/actionable insights
• Ability to analyze trends, data, and numbers to draw meaningful conclusions and write comprehensive reports
• Know how to communicate/explain complex ideas in a simple way
• Highly organized and detail-oriented, with an attentive approach to analysis to ensure accurate assumptions and conclusions
• Ability to understand the business needs & potential issues and propose innovative ideas/solutions
• Good time management skills and ability to manage multiple tasks and meet deadlines
• Interpersonal skills, ability to forge relationships with colleagues and external parties
• Self-motivated, assertive & problem-solver individual
• High emotional intelligence

Technical Skills:

• Proficiency in Excel
• Experience with BI tools for analytics
• Python programming skills and command on SQL and Data visualization tools are a plus
• Strong statistical and analytical skills, with a solid understanding of data management best practices
• Good Business Intelligence awareness

Languages:

• English (Fluent)

Academics:

• Bachelor’s Degree in Economics, Engineering, Finance, Trade, Maritime Studies or related field of study

We are seeking a detail-oriented and analytical Resident Technical Officer (Mechanical & Electrical) to join our team in Singapore, Singapore. In this role, you will be responsible for overseeing the construction of the mechanical and electrical systems of our project:

• Good co-ordination skills and good technical knowledge of M&E systems/ equipment, including security systems
• To carry out regular site supervision and inspection of the works/materials including any off-site production as instructed by the consultant team so as to ensure that mechanical and electrical works, including security systems, are constructed to required quality, accuracy and workmanship
• To monitor work in progress in accordance to Approved Master Schedules with breakdown to Monthly, Weekly and Daily programmes
• To assist the RE on daily, weekly and monthly reports of site progress as per contractor’s approved program, activities, issues and resolutions
• To check and verify reports, variations and progress claims submitted by contractors, including as built quantity for the variations
• To undertake any other duties related to the project as and when instructed by the SO and RE.

MISSION AND RESPONSABILITIES:

You are THE Brand Ambassador. You are to achieve sales targets while promoting the brand image and providing the highest standard of service to all clients. As a member of the Brand Retail team, the Boutique Manager represents the brand values towards the customers and peers at all times.

BUSINESS VISION

• Foster a shared vision among team members, aligning all activities to support the approved vision and strategy set by the Local Market Retail Team.
• Encourage innovation and creativity within the team, ensuring everyone understood and contributed to the overarching business objectives.
• Implement team-building initiatives to enhance team cohesion and morale.
• Recognize and celebrate team achievements, fostering a positive and spirited work environment.
• Analyse workflow processes and identified areas for improvement, streamlining operations to boost overall productivity.
• Implement strategies to enhance team productivity and efficiency, ensuring alignment with the business vision.

CUSTOMER EXPERIENCE

• Act as a role model and mentor to the team, embodying Brand's values and standards in all interactions with customers.
• Inspire the team to consistently exceed customer expectations, ensuring a high standard of service and hospitality.
• Conduct regular team meetings to share customer success stories and positive feedback, boosting team morale and cohesion.
• Encourage a customer-centric mindset within the team, emphasizing the importance of personalized service and customer satisfaction.

CLIENTELING

Client Relationship Management:

• Develop and implement strategies to build strong, long-lasting relationships with clients, especially high-value and potential high-value customers.
• Lead by example in providing personalized service to clients, showing an in-depth understanding of their preferences and needs.
• Train and mentor, the team in effective clienteling practices, emphasizing the importance of personalized communication and tailored recommendations.

Client Data Analysis:

• Monitor client purchase history, preferences, and feedback to inform targeted marketing strategies and personalized service offerings.
• Regularly review client data with the team to identify trends and develop action plans to enhance client satisfaction and loyalty.

TALENT MANAGEMENT

• Provide one-on-one coaching and mentoring to team members, fostering their professional growth and enhancing team spirit.

• Develop and nurture team members, preparing them for future roles and creating a talent pipeline within the organization.
• Recognize and appreciate individual and team achievements, reinforcing a positive team spirit and motivation.
• Encourage knowledge sharing and skill development within the team, promoting a collaborative and cohesive work environment.

FINANCIAL TARGETS

• Inspire and motivate Beauty Consultants, coaching them to meet individual and team financial targets.
• Implement client-centric initiatives collaboratively with the team, focusing on increasing conversion rates, cross-selling, and Average Basket Size.

• Implement performance metrics and goals, regularly monitoring progress and providing constructive feedback to enhance productivity.
• Introduce incentive programs tied to achieving financial targets, boosting team motivation and productivity.

MERCHANDISING

• Collaborate with Senior Management and Merchandising teams to drive key categories and uncover opportunities
• Align merchandise mix to meet client needs; particular emphasis on VICs
• Maintain all merchandising standards in line with Brand’s guidelines

STORE OPERATIONS

• Clear Communication: Ensure clear communication channels within the team, facilitating efficient operations and reducing misunderstandings.
• Empower team members to make decisions within their areas of responsibility, fostering a sense of ownership and accountability.
• Encourage a problem-solving culture within the team, actively involving team members in
• Regularly recognize and appreciate the team's efforts in maintaining smooth store operations, reinforcing a positive work environment.

Team Cohesion and Spirit:

• Promote collaboration between different departments within the store, ensuring a cohesive approach to operations.
• Encourage team members to support one another during busy periods, enhancing teamwork and solidarity.
• Facilitate cross-training among team members, enhancing their skills and creating a flexible workforce.
• Celebrate operational milestones and achievements, boosting team morale and cohesion.

Productivity Management:

• Continuously review and optimize operational workflows, eliminating bottlenecks and enhancing productivity.
• Effectively allocate resources, including staff and equipment, based on demand patterns, maximizing productivity during peak hours.
• Adjust employee schedules based on store traffic to maximize sales potential. Focus on cost-effective staffing models.
• Work with senior management to enhance sales opportunities and improve customer experience through store displays and layouts.
• Ensure accurate calculation of commission and incentives
• Maximise and manage stock inventory

ADMINISTRATION

• Regularly compile and analyze weekly and monthly sell-out reports, providing insights and recommendations to the Retail Manager.
• Utilize data analytics tools to track sales performance, customer trends, and product popularity.
• Prepare comprehensive reports highlighting key performance metrics, sales trends, and areas of opportunity.

Commission Management:

• Ensure accurate and timely tabulation of sales commissions for all team members.
• Implement transparent processes for commission calculations and communicate them effectively to the team.
• Submit all tabulations on a timely basis

Documentation and Record Keeping:

• Maintain meticulous records of all administrative documents, including contracts, employee records, and operational guidelines.
• Ensure all administrative procedures are in compliance with company policies and legal regulations.
• Manage sensitive information with confidentiality and discretion.

Operational Efficiency:

• Streamline administrative processes to increase efficiency and reduce operational costs.
• Implement and maintain digital systems for record-keeping and reporting to facilitate easy access and efficient management of information.
• Collaborate with team members and other departments to continuously improve administrative processes.

Location: Bukit Merah

Mon to Fri 8.30am to 5.30pm

MNC company

Need to drive to Malaysia (using company car / own car)

Job Description

• Work closely with logistics team on logistics requirements
• Process daily purchase order
• Build and maintain relationships with suppliers
• To ensure budgets are under control to meet its target.
• To work closely with suppliers on meeting products specifications and delivery schedule base on Customers’ requirements
• To negotiate with Suppliers and vendors on the term

Requirements

• Diploma & above
• At least 2 years working experience (preferable manufacturing industry)

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

-Serves as the link between direct reports and middle / upper management.

-Plans production operations, establishing priorities and sequences for manufacturing products, utilizing knowledge of production processes and methods, machine and equipment capabilities, and human resource requirements and capabilities.

-Makes decisions on job assignments and work priorities

-Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and downtime.

-Responsible for equipment condition and department housekeeping

-Researches, complies and prepares reports, correspondence, and other information required by management, as well as, identifies and resolves report discrepancies or errors.

-Works with employees to maintain a safe work environment. Leads and supports direct reports to work in a safe manner and to seek improvements in work practices.

-Ensures that product quality and production efficiencies meet or exceed established standards.

-Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.

-Observes direct reports to ensure compliance with safety, quality, and productivity standards.

-Verifies completeness and accuracy of direct reports’ work, computations, and records.

-Participates in work of direct reports to facilitate productivity or overcome difficult aspects of work.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Shape the Future of Young Learners!
We are seeking a dynamic Early Childhood English Teacher to join our nature-inspired preschool, located near HortPark, Pasir Panjang.

We offer a unique, air-conditioned environment designed to stimulate learning and creativity through play-based activities.

About the Role:
As an Early Childhood English Teacher, you will support the language development of young children by guiding them through interactive, engaging lessons. You’ll foster a love for learning, nurturing children’s cognitive and emotional growth.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect from Us:

• Streamlined Process: Focus on your passion while we handle the logistics.
• Direct Communication: Receive timely updates and clear guidance.
• Personalized Advice: Leverage our insights to showcase your strengths and secure the role.

What You’ll Do:

• Teach English to young learners in an interactive, play-based setting
• Create fun, hands-on activities that stimulate language learning
• Foster a nurturing, safe, and inclusive environment
• Collaborate with a dedicated teaching team to shape holistic development
• Integrate nature-inspired learning by utilizing our beautiful surroundings

What You Bring:

• Diploma in Early Childhood Care & Education (DECCE-T) or equivalent
• A genuine interest in early childhood education and child development
• Fresh graduates are welcome to apply
• Strong communication skills in English and an ability to work well with young learners
• Enthusiasm for working in a play-based learning environment

How to Apply:
Ready to embark on a meaningful teaching journey? Click the "Apply" button now. We can’t wait to meet you!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

About Us
Global Innovation Education Group is a forward-thinking education company dedicated to empowering students with cutting-edge technological skills such as coding, robotics, artificial intelligence (AI), and more. Our mission is to inspire creativity and equip young minds for the future. We are seeking a talented Creative Designer to enhance our visual content and support our growing team.